SCHOOL OF BUSINESS ADMINISTRATION OF HIGHER EDUCATION

DIPLOMA OF SPECIALIZATION IN INTERNSHIP

OF TECHNIQUES IN HUMAN RESOURCES

Recruitment, Selection and Incorporation of Personnel

applied to a Shipping Company

FINAL PRACTICAL WORK

Prof.: Lic. Christian Ayala.

Students:
 Pilar Alvarenga
 Kenya Notary

Asuncion, Paraguay
April 2023
INTRODUCTION
Welcome to the personnel selection process. As a leading company in the sector, we are looking
for highly qualified candidates committed to the success of our business. As part of our company
culture, we strive to provide an inclusive, respectful and constantly evolving work environment.
We value diversity and are committed to promoting equal opportunities for all applicants. We are
looking for people with outstanding skills and knowledge, but also with a positive attitude,
flexibility, ability to work as a team and effective communication skills.
The selection process is rigorous and fair for all applicants. Our goal is to find the best candidates
for each position and ensure an optimal fit between the candidate and the company.

JOB OBJECTIVES
Identify the most suitable candidates for the position: Selection methods are designed to evaluate
the suitability of candidates for the position. The objectives of selection are to identify candidates
with the skills, knowledge and experience necessary to perform the job effectively.
Predict future performance of the candidate: Selection methods are used to predict the future
performance of the candidate on the job. The objectives of selection are to select candidates who
have the potential to perform well on the job and contribute to the success of the company.
Reduce recruitment and selection costs: Selection methods are used to reduce recruitment and
selection costs by identifying the most suitable candidates for the position. The objectives of
recruiting are to select suitable candidates and reduce the time and costs associated with hiring
employees.
Comply with labor regulations and laws: Selection methods are used to comply with labor
regulations and laws, which require companies to select candidates fairly and without
discrimination. The objectives of selection are to ensure that the selection process is carried out
in a fair, equitable and legal manner.
In general, the objectives of selection methods are to select the most suitable candidates for the
position and to ensure a fair, efficient and effective selection process.

THEORETICAL FRAMEWORK
Recruitment: It consists of selectively attracting candidates who meet the requirements that the
position demands.
Selection: It consists of choosing among the recruited candidates the most suitable to satisfy the
needs of the Company considering the requirements of the position .
Contract Form
The Company will directly hire crew members and ground officials through its Human Resources
Management.
When a vacancy occurs in a vessel or office, the Area Manager must submit to the Human
Resources Management the request for hiring personnel with the “Personnel Request” form,
referring to the position to be filled and description of functions in accordance with the Operations
Manual. Company Positions.
In the case of incorporating employees or crew members for new positions created within the
organization, the Area Manager must previously write the job description and request the Board
of Directors' approval, modification and incorporation into the Position Manual. The final approval
of the new Organization Chart and the new job description will be approved by the Board of
Directors for its implementation.
- The importance of having an effective recruitment, selection and incorporation system for
personnel in a shipping company.
Having an effective recruitment, selection and onboarding system is essential for the success of
any company, as it allows you to find and hire the right employees for each position.
An effective personnel recruitment, selection and incorporation system is essential to ensure the
success of any company, but it is particularly important in the shipping sector due to the technical
complexity and specialization of work in this field.
Additionally, turnover and fluctuating demand for employees in the shipping industry can make
the hiring process more difficult and costly, making it even more critical to have an effective
system.
A well-structured and effective system can help reduce hiring costs, minimize staff turnover,
increase productivity and improve employee morale. Furthermore, good personnel selection
ensures that the organization is made up of highly qualified professionals who can contribute to
success in the shipping industry.
- Methods and techniques for recruiting and selecting personnel in shipping companies.
Some common methods and techniques for recruiting and selecting personnel in shipping
companies include posting job offers on specialized maritime and logistics websites, as well as
conferences and fairs, and using personnel agencies specialized in the maritime industry.
Selection techniques may include interviews, practical tests, psychological evaluations,
background checks and references, among others.
There are several methods and techniques for recruiting and selecting personnel in the shipping
industry, such as:
- Posting job offers on employment websites and LinkedIn
- Search for talent directly through social networks and contacts
- References from current or former employees
- Telephone and face-to-face interviews
- Tests of technical and psychometric skills
- Verification of employment references and criminal records
It is important for both employers and candidates to have clear information about the
responsibilities and requirements of the position before making a selection.
Interviews and psychological tests can be carried out in various ways, and although there are
various options, the most common are the following:
1. Structured interviews: In these interviews, questions are prepared in advance to ask all
candidates in the same order and in the same way, offering equal opportunities to applicants.
2. Unstructured interviews: These are those in which there is no predefined script, under the
spontaneity of the moment, the interviewer selects the questions according to the information that
is obtained.
3. Mixed interviews: They combine the structure and questions of the structured interview, with
the flexibility of the unstructured interview, following a previously thought-out order and allowing a
certain form of improvisation.
4. Psychometric tests: These are tests that measure a specific ability, such as intelligence,
memory, creativity, personality, among others, such as the Battery of Differential Aptitudes
(BADyG) or the Minnesota Personality Inventory (MMPI).
5. Group dynamics: This is a test that consists of gathering a group of candidates and having
them interact with each other in order to observe how they behave in specific situations.
6. Role-playing games: These are tests that allow us to observe the negotiation, leadership and
conflict resolution skills, among others, that the candidates have through specific simulations.
7. Questionnaires: These are specific tests designed to measure personality, values and
decisions made in hypothetical situations, such as the Allport Values Scale or the Rotter Locus of
Control Test.
- Training and training of personnel in the shipping industry.
Ongoing education and training are critical to ensuring that shipping industry personnel have the
necessary skills and knowledge to carry out their jobs effectively and safely. This may include
safety training, technical skills, administrative and leadership skills.
The training and training of employees is vital in the shipping industry, they are critical due to the
complexity and risks of navigation. It is necessary to ensure that shipping industry personnel
have the necessary skills and knowledge to carry out their work effectively and safely. This helps
prevent and resolve problems, improve safety and increase efficiency.
Some training and training methods can be:
- Ground training in simulators.
- Practical learning on boats
- Safety, first aid and emergency management courses
- Equipment maintenance, navigation and operation courses
- Business and leadership development programs
Investing in education and training can improve employee satisfaction, reduce risks and ensure
quality of work in the shipping industry.
- Importance of an adequate induction and incorporation plan for new employees.
The proper induction and onboarding plan for new employees is essential to guarantee a
successful experience in the company and to ensure that new workers understand the culture,
values and policies of the company, and are equipped with the necessary resources to have
success. This may include reviewing employee handbooks, training on occupational health and
safety policies, on-the-job orientation, and introducing new colleagues and managers.
Induction helps speed up the adaptation process and increase employee effectiveness,
performance and retention. Some important elements of the induction and onboarding plan may
be:
- Introduction to the team and key personnel.
- Tour of the company and the boats.
- Delivery of manuals and policies.
- Health and safety training on board.
- One-on-one meetings with the supervisor.
The right induction and onboarding plan can improve employee satisfaction and contribute to
company success in the shipping industry.
Staff induction is an important process that takes place when a person joins a new organization
or company. Its goal is to provide the new employee with an overview of the company, its culture,
values, policies, procedures, requirements and expectations. An effective induction process can
help new employees familiarize themselves with their new work environment and reduce the time
needed for them to adapt and be productive.
Below are the steps that may be part of the staff induction process:
1. Pre-preparation: Before the new employee arrives, it is important for the human resources
department to prepare a list of all relevant documents, forms and policies that must be presented
and reviewed at the induction meeting. An adequate and comfortable space must also be
reserved to hold the meeting.
2. Welcome and introduction: The first thing to do in the induction meeting is to welcome the new
employee and introduce him to the work team. This is a good time to present the company's
history, values, mission, and any relevant information about its culture.
3. Visit to the organization: Once the team members have introduced themselves, it is useful to
take a tour of the organization's facilities so that the new employee becomes familiar with their
work environment. During the tour, you can point out the location of key areas, such as the
human resources department office, cafeteria, parking lot, etc.
4. Training in policies and procedures: The new employee must be informed about the rules,
policies and procedures of the organization. These policies may include dress code, attendance,
permissions, use of electronic devices, workplace safety, etc.
5. Presentation of the employee manual: At the induction meeting, the new employee must be
provided with a copy of the employee manual. This handbook should contain important
information such as benefits description, vacation policy, work hours, disciplinary procedures, etc.
6. Presentation of the department and position: The induction process must include a detailed
description of the position that the new employee will occupy. This includes a description of tasks
and responsibilities, job objectives, and performance requirements. It is also important to
introduce the department you will be joining and set expectations for their performance.
7. Setting expectations: To ensure that the new employee integrates successfully, expectations
must be set regarding their performance. This may include assigning a mentor or tutor for the
new employee, regular meetings to review their performance, and setting short- and long-term
goals.
8. Evaluation and discussion: The last step in the induction process is to evaluate how the
process has been and provide an opportunity for the new employee to have a frank dialogue
about their experience. It is important to listen to the employee's feedback and address any
concerns or questions that may have arisen during the induction meeting.
In summary, an effective staff induction is essential to ensure that the new employee successfully
integrates into their new organization and begins to be productive as soon as possible. By
following these steps, companies can establish a solid foundation for long-lasting and productive
working relationships.
Types of Training and Coaching
Training and training plans will be prepared and executed according to the following
classification:
Training and Familiarization Training
It is the initial event aimed at new officials and crew members incorporated into the Company. It
will be carried out within the induction process from the moment of effective incorporation. It
consists of an introduction to the GIS, the Company Policies, the Management Standards, the
GIS documentary base and the use of the corresponding Manuals. Special emphasis will be
placed on the SIG Manuals, Policies and those procedures directly linked to the functions and
tasks that the new employee will perform. The training will be established for each job position by
the Area Manager, in coordination with the HR Management. Subsequently, an induction receipt
will be given to confirm having received and understood the induction talk, in which the above
topics were explained.
General familiarization of ship personnel
At the time of boarding of the new crew member, the Captain personally or the person designated
by him will accompany him on a tour of the ship, safety equipment and main work places,
informing him of his tasks and answering any questions that the crew member may ask him. As a
record of the familiarization carried out with the personnel enrolled on board, Annexes III, IV and
VI will be used and signed, which will be filed on board and a copy will be sent to the HR
Management. Likewise, the familiarization carried out must be recorded in the Vessel Safety
Book. In this way, the new crew member ensures that they know the main safety measures, as
they are contained in the procedures and their main tasks on board.
The crew member must be aware that apart from their obligations with the Company, they also
acquire a commitment to comply with the laws and regulations and obey the appropriate orders of
the people they legally represent on board. Likewise, crew members can be called at any time to
respond to emergency situations, so they must always be prepared to go into service.
Familiarization for Deck Officers.
The new Deck Officers upon embarkation and before becoming responsible for their first watch,
must know the operational functioning of all the ship's navigation, steering and propulsion
equipment. For this, the company has provided Annex II
The Deck Officer on duty will be in charge of familiarization for the new Deck Officer who has just
embarked. If this is not possible, the Captain will designate another Officer for the task or he will
perform it himself.
As soon as possible, the Deck Officer(s) should read and understand the procedures for the
safety of navigation, as well as the Captain's standing orders.
Familiarization for Engineer Officers
The new Engine Officers upon embarkation and before becoming responsible for their first watch,
must know the operational functioning of all the engine equipment that will be in their charge.
The Engine Officer on duty will be in charge of familiarization for the new Engine Officer who has
just embarked. If this is not possible, the Captain will designate another Officer to carry out the
task.
Subsequently, the Engine Officer(s) must read and understand the procedures related to
engines, navigation as well as the Captain's standing orders.
Modalities of Training and Coaching Plans
The training and training plans will have the following modalities:
Training Plan Necessary for the System: The procedures considered for Familiarization and
Maintenance training, and the enabling courses for the system approved by Management, will be
part of this plan. (Ex. ISM Code, Tanker Safety, Quality Assurance, Internal Audits,
Environmental Management, ISPS Code, Occupational Health and Safety and theoretical and
practical training on board) Compliance with this plan will be an essential requirement. To this
end, in the month of December, the Operations Department will deliver to the captain of each
vessel the calendar and periodicity of training in the GIS and of drilling practices in accordance
with what is established in the training plan.
Mandatory Training Plan: Crew members must possess the necessary skills to efficiently carry
out their tasks and meet the objectives established by the Company. In order to ensure the
adequate development of the skills required on board, and whenever necessary, the Company
will send its officials to participate in training, information and specialization courses. These
courses will be mandatory and the company will cover 100% of the cost of the programs.
Optional Training Plan: Refers to training and coaching courses that were not defined as
mandatory by the Company, but are of interest for the professional development of the crew
members. Whenever they express their interest in participating in an event and the Company
considers it consistent with the development of their functions, it may authorize their participation
in those events. These courses must be included in the Annual Plan
In these cases the Company will pay 50% of the cost of the course and the remaining 50% will be
borne by the crew member. The Company may finance this cost in more affordable installments if
it deems appropriate.
Crew members who attend this type of courses must present the corresponding certificates and
complete the training reports, otherwise they must pay 100% of the value of the courses.
Needs Survey and Diagnosis of Training and Training.
The Human Resources Management will carry out annually, in coordination with the Operations
Management and the Captains, a diagnosis of the training needs related to the development of
the GIS.
To diagnose training needs, the following elements may be used:
- Competencies required by the jobs (Job Description - Position Manual)
- Survey of specific training needs through survey questionnaires
- Competency performance evaluations.
- Monitoring the results of previous training and coaching.
-
Based on the needs diagnosis, training and training plans will be prepared, which must be
approved by the Board of Directors. Internal or external courses must have evidence of
completion (attendance list or certificates)

METHODOLOGY
Before new employees start working, their incorporation into the company must be planned. This
includes assigning responsibilities and tasks, identifying necessary resources, and defining
objectives and expectations.
1- Induction: Induction is the process of familiarizing new employees with the company and
its environment. This includes information about the company's organizational structure,
policies, procedures and standards, as well as the presentation of team members and
available resources.
2- Training and education: Training and education are essential for the successful
incorporation of new employees. Opportunities for learning and development of skills and
knowledge necessary for the position must be provided.
3- Assigning a mentor: Assigning a mentor can help new employees integrate into the
company more quickly. The mentor should be an experienced and knowledgeable person
who can guide the new employee and answer their questions.
4- Performance Appraisal: Performance appraisal is important to identify opportunities for
improvement and provide feedback to the new employee. Clear and measurable
objectives must be established and periodic evaluations must be carried out to ensure
that they are being met.
5- Monitoring: Tracking the new employee's progress is essential for their development and
growth in the company. Constructive feedback and recognition for a job well done should
be provided.
In summary, the personnel incorporation methodology in a shipping company must include
careful planning, induction, training and education, assignment of a mentor, performance
evaluation and constant feedback and monitoring. This will help new employees integrate quickly
and effectively into the company and contribute to the success of the organization.

RESULTS
Increased employee retention: An effective onboarding methodology can increase employee
retention by ensuring new employees feel welcome and supported from day one.
Increased Productivity: Proper training and education can help new employees reach their
potential faster, which in turn can increase company productivity.
Improved work environment: By providing a welcoming and supportive work environment, new
employees can feel more committed to the company and be more likely to work as a team and
collaborate with their colleagues.
Improving the company's image: An effective onboarding methodology can improve the
company's image as an employer that is committed and respectful of its employees.
Reducing Turnover Cost: A proper onboarding methodology can reduce the cost of turnover,
which can be high for shipping companies due to the specialized nature of the industry and the
training required.
In summary, a successful onboarding methodology can lead to higher employee retention, higher
productivity, better work environment, improved company image, and reduced turnover costs. All
of this can contribute to the long-term success of the company.
PERSONAL CONCLUSION
The incorporation of personnel must be a rigorous and efficient process. A successful onboarding
methodology should include careful planning, induction, training, coaching, performance
evaluation, feedback, and constant monitoring.
The results of a successful onboarding methodology can be beneficial for both the company and
the new employee, including greater employee retention, increased productivity, a better work
environment, improved company image, and reduced turnover costs. By ensuring that new
employees are properly integrated into the company and feel welcome and supported, you can
contribute to the long-term success of the company.

GROUP CONCLUSION
A system of recruiting, selecting and incorporating adequate personnel is critical to the effective
operation of a shipping company. This project has demonstrated the importance of having a
system designed specifically for the needs of the company, which considers the technical,
psychological and operational requirements of the different jobs. Properly incorporating new
employees into the company culture and their responsibilities is essential to ensure success and
security in the company's operations.
BIBLIOGRAPHY
- Sánchez, R. (2015). Recruitment and selection of personnel in shipping companies. Maritime
Business Journal, 23(2), 35-50.
- Maritime Chamber of Chile (2013). Induction and Training Manual for Shipping Companies.
Santiago de Chile.
- González, M. (2016). Selection and Training of Personnel in the Maritime Industry. Master's
thesis, University of Barcelona.
ANNEXES

STANDARD CRITERIA

Position Age Limit Minimum Qualification/Experience

TO. Captain 60  Three years of experience

 Valid Certificate of Rating, issued by the country of the
ship's flag
 Navigation notebook
 Background investigation
b. First Practical 55  Two years of experience
Officer  Valid Certificate of Rating, issued by the country of the
ship's flag
 Navigation notebook
 Background investigation
c. Chief of Machines 60  Two years of experience
 Valid Certificate of Rating, issued by the country of the
ship's flag
 Navigation notebook
 Background investigation
D. Second 50  Two years of experience in main and auxiliary ship
Machinist, machinery
 Valid Certificate of Rating, issued by the country of the
 Firefighter ship's flag
 Navigation notebook
40  Background investigation

E. Boatswain 45  Two years of experience.

Chef  Valid Certificate of Rating, issued by the country of the
50 ship's flag
 Navigation notebook
 Background investigation
F. sailors 35  One year of experience.
 Valid Certificate of Rating, issued by the country of the
Oilers 35 ship's flag
 Navigation notebook
 Background investigation
g. Apprentices Proportional  Navigation notebook
requirement  Background investigation

in charge

H. Other  It is advisable to recruit young personnel who meet the

requirements and conditions to ensure employment for a long period of
notes time, avoiding continuous crew changes.
Description of key positions for shipping company:
POSITION TITLE:

Sailor
SUMMARY DESCRIPTION

Performs helmsman, maneuvers, watches, maintenance, cleaning and painting tasks corresponding to the Deck
Department.

DESCRIPTION IN DETAIL:

 Covers helmsman watch services, on the bridge and on deck, according to the watch role.
 Covers deck maneuvering position during departure, arrival, docking, undocking, anchoring, mooring, unmooring,
launching and whenever the Captain orders it.
 Carry out maintenance, cleaning and painting work corresponding to the Roof Department.
 Operates, manipulates, transports and orders spare parts, elements, equipment, ropes and all those materials
assigned to the Deck Department.
 Maintains order and cleanliness in the deck materials storage room.
 Sets moorings and fenders when ordered.
 Knows and complies with the Safety, Quality, Environmental Protection and Management, Alcohol, Drug Abuse
and Tobacco Consumption policies, the vessel's Integrated Management System Manual, and current operating
and safety procedures.
 Perform tank washes.
 Performs other duties as assigned.

RESPONSIBILITY

About his guard.

About maintenance, order, cleaning and painting of the deck area.

CONTACTS

Internal: Captain, Boatswain, Operations Manager, Human Resources Manager, Chief of Operations.

External: None.

SUPERVISION RECEIVED
From the boatswain.

SUPERVISION EXERCISED
None.

GENERAL COMPETENCES OF THE FUNCTION

FUNCTIONAL

Level of Education: Desirable – Completed basic cycle

KNOWLEDGE
Know the draft scales

Steering equipment, maneuvers performed in navigation

Zafarranchos Code

Use of safety elements, Crane and winch operation, Deck elements, Safety Rules: Fire Prevention and First Aid

ISO 9001, ISO 14001, ISPS, ISM, ISO 45001 standards.

LANGUAGES
Guarani

QUALIFICATION/TITLE
Sailor's Title
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION

Commitment

Teamwork

Collaborator

Proactive

POSITION TITLE:
Oiler/Driver

SUMMARY DESCRIPTION
Performs guards and auxiliary tasks in the engine room, verifying instruments and levels
according to standards, informing the engine watch officer immediately if any anomaly or
development occurs.

DESCRIPTION IN DETAIL:

 Verifies instruments, levels and operation of the main and auxiliary machines and equipment
of the Machinery Department, informing the duty officer of any anomaly or news.
 Assists engineering officers and ground and workshop support teams with onboard
maintenance and repairs.
 Performs cleaning and painting services on machines and engine room equipment.
 Maintains spare parts, elements, materials and tools assigned to the Machinery Department
in order.
 Knows and complies with the Safety, Quality, Environmental Protection and Management,
Alcohol, Drug Abuse, and Tobacco Consumption policies, the ship's Safety Manual and the
current Operational and Safety Procedures.
 Perform other tasks assigned to you.

RESPONSIBILITY
About guards in the engine room.
About maintenance, cleaning and painting work.
CONTACTS
Internal: Chief Engineer, Second Engineer, Operations Manager, Human Resources Manager,
Maintenance Chief, Operations Chief.
External: Workshops and ground support equipment.
SUPERVISION RECEIVED
From the Second of Machines.

SUPERVISION EXERCISED
None.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Instruction: Desirable - basic cycle completed
KNOWLEDGE
General knowledge of the boat's machines and equipment
Of all the tools in the engine room
Zafarranchos codes
ISO 9001, ISO 14001, ISPS, ISM, ISO 45001 standards.
LANGUAGES
Spanish
Guarani
QUALIFICATION/TITLE
Oiler title
DESIRABLE PERSONAL INTERACTIVES
Commitment.
Teamwork.
Collaborator.
Proactive

POSITION TITLE:
Chef

SUMMARY DESCRIPTION
Prepares meals to adequately meet the nutritional needs of the boat's crew. Maintains hygiene and cleanliness of the areas in charge,
especially when preparing meals.

DESCRIPTION IN DETAIL:
 Controls the receipt of food supplies and kitchen items, according to the Company's quality
and quantity standards.
 Prepare daily, weekly and monthly menus for a balanced diet for the crew, submitting them to
the Captain's approval.
 Keeps the dining room, kitchen, storage rooms, and food chambers, kitchen elements and
utensils clean and hygienic.
 Properly stores provisions on board, separating food accordingly.
 Control the stock and replacement orders of supplies, elements and kitchen utensils.
 Organize kitchen services.
 Prepares meals and snacks as ordered by the Captain, in adequate quantity and quality and
in compliance with health and hygiene standards.
 Inspects equipment, storage rooms, cameras and kitchen items.
 Knows and complies with the Safety, Quality, Environmental Protection and Management,
Alcohol, Drug Abuse and Tobacco Consumption policies, the ship's Safety Manual and the
 current operational and safety procedures.
 Performs other work compatible with the position assigned.

RESPONSIBILITY
About the quantity and quality of prepared meals.
On the administration of provisions.
About the hygiene and healthiness of the kitchen, dining room, chambers and supply rooms.

CONTACTS
Internal: Captain, Second Officer, entire crew, Operations Manager, Human Resources
Manager, Chief of Operations, Purchasing Manager.
External: Suppliers.
SUPERVISION RECEIVED
From the Captain.
SUPERVISION EXERCISED
None.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Instruction: Desirable - basic cycle completed
KNOWLEDGE
Basic cooking and food handling course.
ISO 9001 Standards, ISO 14001 Standards, ISPS, ISM, ISO 45001.
LANGUAGES
Spanish/Guarani
QUALIFICATION/TITLE
Certificate of Qualification as a cook
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION
Commitment.
Teamwork.
Neatness.
Proactive.
Tidy.

POSITION TITLE:
pilotin
SUMMARY DESCRIPTION
It fulfills the functions of supporting the second officer on board and supporting the work of the
deck crew.
Officer in training and formation to access the position of Second Officer.

DESCRIPTION IN DETAIL:

 Keep your navigation sketches updated according to the Captain's instructions.

 Supports the verification of drilling and marking of critical passages on the boat.
 Make the corresponding records specified in the Safety Manual.
 Controls the stock and maintenance of buoys, beacons and signaling elements required on
board, maintenance and storage of deck department equipment.
 Assists the second officer in distributing work to the deck crew and in supervising order,
discipline and compliance with current rules and procedures.
 Supports the navigation watches in the wheelhouse, under the orders of the Captain or the
officer of the watch.
 Supports helmsman guard service.
 Maintains control of attention to orders and reception and output of materials assigned to the
cover department.
 Maintains order of certificates, publications, letters, books and records of the deck
department.
 Complies with the seamanship duties assigned to him.
 Performs other duties as assigned.

RESPONSIBILITY
About his training.
On second officer duties.
About seafaring jobs.

CONTACTS
Internal: Captain, Officers and deck crew, Operations Manager, Human Resources Manager,
Chief of Operations.
External: Workshops and ground support personnel.

SUPERVISION RECEIVED
Of the First Practical Officer and the Second Officer.

SUPERVISION EXERCISED
While your training lasts, none.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable - Completed Bachelor's degree

KNOWLEDGE
Navigation and safe operations of the River and the use of the sketch
Boyarine Preparation
Satellite communication management (macros)
Fingerprinting
radio management
ISO 9001 Standards, ISO 14001 Standards, ISPS, ISM, ISO 45001.

LANGUAGES
Spanish.
Guarani.

QUALIFICATION/TITLE
Baqueano Skipper Qualification Certificate.

CHARACTERISTICS OR SKILLS TO Occupy THE POSITION

Teamwork.
Collaborator.
Proactive.
Initiative.
Organized.
Communication ability.

POSITION TITLE:
Apprentice Sailor
SUMMARY DESCRIPTION
Observes the sailors' tasks, collaborating in those that, in the Captain's opinion, do NOT involve a
risk to their physical integrity by virtue of their status as “Sailor in Training”.
DESCRIPTION IN DETAIL:

 Covers guard services according to the guard role.

 Carry out cleaning, painting and general tear-out work in the deck area.
 Organizes and cleans the deck lockers and all others provided by the captain.
 Knows and complies with the ISM Manual, as well as the company's safety, security and
environmental policies.
 Distributes, classifies and stores garbage from the deck area to be delivered to the port of
Asunción.
 Observe the convoy assembly and disassembly tasks.
 Actively participates in monthly safety meetings.
 Observe the control tasks of loading and unloading barges.
 Presents suggestions for improvement in safety, health and the environment to the captain.
 Participates in training, talks, courses, and other activities aimed at training them for the
performance of their duties and environmental awareness.
 Complies with company policies.
 Identify deviations and report them to the captain, or his immediate superior.
 Seek continuous improvement in the performance of their tasks.
 Prevents accidents and pollution, or environmental deterioration.
 Participates in all courses and training, which are designated by the company

RESPONSIBILITY
About order, cleaning and painting of the deck area.
CONTACTS
Internal: Captain, Boatswain, Operations Manager, Human Resources Manager, Chief of
Operations.
External: None.
SUPERVISION RECEIVED
From the Boatswain or guardian designated by the company.
SUPERVISION EXERCISED
None.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable – Completed Baccalaureate
KNOWLEDGE
Use of safety elements, Crane and winch operation, Deck elements, Safety Rules: Fire
Prevention and First Aid
ISO 9001, ISO 14001, ISPS, ISM, ISO 45001 standards.
LANGUAGES
Spanish.
Guarani.
QUALIFICATION/TITLE
Sailor title awarded by the National Merchant Navy.
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION
Teamwork
Collaborator
Proactive
Commitment
Desires to improve

POSITION TITLE:
Apprentice Oiler

SUMMARY DESCRIPTION
Performs auxiliary tasks in the engine room, under the supervision of the Chief Engineer

DESCRIPTION IN DETAIL:
Performs cleaning and painting services in the engine room

 Supports the tasks of ordering spare parts, elements, materials and tools assigned to the
Department. of machines.
 Knows and complies with the ISM Manual, as well as the company's policies on quality, safety,
protection and the environment.
 Assists oilers with onboard maintenance and repairs.
 Maintains spare parts, elements, materials and tools assigned to the Machinery Department in
order.
 Observe the convoy assembly and disassembly tasks.
 Actively participates in monthly safety meetings.
 Observe the control tasks of loading and unloading barges.
 Presents suggestions for improvement in safety and the environment to the captain.
 Follows and enforces company policies.
 Seek continuous improvement in the performance of their tasks.
 Prevents accidents and pollution, or environmental deterioration.
 Actively participates in training, talks, courses, and other activities aimed at training them for
the performance of their duties and environmental awareness.
 Participates in all courses and training, which are designated by the company.
RESPONSIBILITY
About guards in the engine room.
About cleaning and painting work.

CONTACTS
Internal: Chief Engineer, Second Engineer, Operations Manager, Human Resources Manager,
Maintenance Chief, Operations Chief.
External: None

SUPERVISION RECEIVED
From the Second of Machines.

SUPERVISION EXERCISED
None.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable - Completed Baccalaureate
KNOWLEDGE
General knowledge of the boat's machines and equipment
ISO 9001 Standards, ISO 14001 Standards, ISPS, ISM, ISO 45001.
LANGUAGES
Spanish
Guarani

QUALIFICATION/TITLE
Oiler title awarded by the National Merchant Navy.
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION
Teamwork.
Collaborator.
Commitment.
Proactive.
Desires to improve
POSITION TITLE:
Captain
SUMMARY DESCRIPTION
Exercises the highest authority on board. Commands the ship, executing navigation, maneuvers
and operations in accordance with the established programs and with the Integrated
Management System, gives orders to the other members of its crew and supervises their
compliance.
DESCRIPTION IN DETAIL
 Direct and execute the navigation, maneuvers and operations of your ship safely.
 Complies with and enforces the Integrated Management System policies established by the
company.
 Implements, executes, maintains and controls the Integrated Management system
established on board.
 Periodically reviews the documents of the Integrated Management System, reporting
deficiencies and non-conformities through the corresponding channels.
 Controls the proper functioning of all services and equipment on board.
 Assume the current legal prerogatives and the character of public authority when appropriate.
 Request logistical requirements, including repairs, maintenance, spare parts, fuel, lubricants,
and general supplies for the scheduled trip.
 Maintains control over onboard inventories and the entry and exit of equipment and materials.
 Organizes and supervises the navigation and port guard system.
 Define departure dates and times according to the relevant travel instructions.
 Manage your vessel including crews, passengers and materials.
 Verify the existence and validity on board of all documentation required for the trip.
 Coordinates and supervises work on board, maintaining order and discipline.
 Report immediately and in accordance with current procedures in the event of accidents and
claims, requesting assistance from the Company when circumstances require it.
 Maintains permanent communication with the Company according to established procedures.
 Implements corrective actions for deficiencies detected in the Integrated Management
System.
 Train and train the crew. and requests the HSEQ Head to issue the required procedures.
 Carry out performance evaluation of the personnel under his/her charge.
 Keeps navigation and safety books, instruction circulars, Safety Manual corrections, personal
files and all relevant records up to date.
 Assists the authorities upon arrival and departure from each port.
 Controls and controls the loading and unloading of the ship or barges that make up the
convoy.
 Implements and directs drills and/or drills according to established training programs.
RESPONSIBILITY
On the direction and supervision of the crew in charge.
About the maintenance and care of the equipment, materials and elements of the boat.
About the fulfillment of travel plans.
About safe navigation and operation.
About the transported cargo.
Execution of the Integrated Management System Policy on board the ship.
Require the crew to comply with the Integrated Management System
System review of the Integrated Management System.
CONTACTS
Internal: Operations Management, Human Resources Management, Technical Management,
Operations Manager, Purchasing Manager, HSEQ Manager
External: Port authorities, Prefectures, Maritime Agencies in Ports of Operations, service
providers, shippers and consignees.
SUPERVISION RECEIVED
Operations management.
SUPERVISION EXERCISED
Department Heads of Deck and Machines.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable - Completed Baccalaureate.
KNOWLEDGE
Practical knowledge in Maneuvers, Navigation Channels.

Safety Rules: Fire Prevention and First Aid.

Training in Zafarranchos.

Documentation Management.

ISO 9001 Standards, ISO 14001 Standards, ISPS, ISM, ISO 45001.
LANGUAGES
Spanish
Guarani (desirable)
QUALIFICATION/TITLE
Rating as Captain
Minimum three years of previous experience as captain desirable
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION
Planning capacity.
Supervision and leadership skills.
Communication ability.
Analysis, research and problem solving skills

POSITION TITLE:
First Practical Officer

SUMMARY DESCRIPTION
He is the head of the deck department and assists the Captain in the navigation, maneuvers and
operations of the vessel and in the implementation, control and maintenance of the Integrated
Management System on board.
In the absence of the Captain, he assumes his responsibilities and functions.

DESCRIPTION IN DETAIL

 Assume the responsibilities and functions of the Captain in his absence.

 Directs and executes navigation and maneuvers during his watch and according to the
Captain's directives, immediately informing him of any developments.
 Verify soundings and mark passages when the Captain orders it.
 As Deck Chief, he is responsible for the conservation, stowage and handling of the
transported cargo.
 Assists the Captain in the periodic review of the Integrated Management System, informing
him of any deficiencies or non-conformities found.
 Controls the proper functioning of deck services and equipment, as well as the inventories,
inputs and outputs of corresponding materials.
 Assists the Captain in all activities related to order and discipline on board, verifying
compliance with current procedures and regulations.
 Requests the Captain for the logistical attention required on deck according to the operations
programs.
 Keeps the Hydrometric Heights Record books, depths and characteristics of critical passages,
and signaling and beacon situation in the river updated, updating the cartography and nautical
bibliography and notices to navigators assigned on board according to the current procedure.
 He trains and trains the crew under his charge, verifying their performance in the drilling
exercises.
 Assists the Captain in carrying out performance evaluations of the crew under his charge.
 Supervises the deck department watches.
 Perform other tasks assigned to you.

RESPONSIBILITY
About the transported cargo.
About drilling and beaconing.
About the crew and deck equipment.

CONTACTS
Internal: Captain, deck crew, Operations Management, Human Resources Management, Chief
of Operations, Chief of Maintenance.
External: Operators and employees of loading and unloading terminals and ports.

SUPERVISION RECEIVED
Captain.
SUPERVISION EXERCISED
Second Officer and deck crew.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable - Completed Bachelor's degree
KNOWLEDGE
Suitability for navigation and maneuvering
Ability and knowledge to replace the Captain in his absence
Operations related to the loading and unloading area
Control of books, letters, publications, certificates, documentation and their files and records
Safety Rules: Fire Prevention and First Aid
Satellite Communication Management (macros).
ISO 9001, ISO 14001, ISPS, ISM, ISO 45001 standards.

LANGUAGES
Spanish
Guarani (desirable)

QUALIFICATION/TITLE
Qualification as a Pilot

CHARACTERISTICS OR SKILLS TO Occupy THE POSITION

Planning capacity.
Supervision and leadership skills.
Communication ability.
Analysis, research and problem solving skills
POSITION TITLE:
Chief of Machines
SUMMARY DESCRIPTION
Coordinates, supervises and carries out the preparation, operation, preventive and corrective
maintenance and necessary repairs of the machines, equipment and materials under their
charge. He is the Head of the Machinery Department.

DESCRIPTION IN DETAIL

 Assists the Captain in compliance with the Safety, Quality, Environmental Protection and
Management and Alcohol, Drug and Tobacco Abuse policies established by the Company, by
the crew members of the Machinery Department.
 Organizes, supervises, controls and carries out work related to the preparation, operation,
preventive and corrective maintenance and major repairs of the main and auxiliary machines,
electrical and mechanical installations on board and the equipment and materials under the
responsibility of the Machinery Department.
 Assists the Captain in the periodic review of the Security System, informing him of any
deficiencies found.
 Controls the proper functioning of the services and equipment of machines, materials, spare
parts and tools as well as their inventory, entry and exit.
 Assists the Captain in all activities related to order and discipline on board, verifying
compliance with current procedures and standards.
 Requests the logistical attention required by the Machinery Department according to the
operations programs, including spare parts, materials, elements, fuel and lubricants.
 Controls and maintains the minimum stock of spare parts on board.
 Keeps the corresponding records of the Machine Book, repairs and maintenance, and fuel
and lubricant consumption up to date.
 Supervises and approves the work carried out by ground and workshop support personnel.
 Plans, supervises and controls the work carried out by crew members of the Machinery
Department.
 He trains and trains the crew members under his charge, verifying their performance in the
drilling exercises.
 Carry out performance evaluation of the crew members under his/her charge.
 Perform other tasks assigned to you.

RESPONSIBILITY
About the crew members of the Machinery Department
About the maintenance, repairs and readiness of machines and equipment under your
responsibility.

CONTACTS
Internal : Captain, crews of the Machinery Department, Operations Management, Human
Resources Management, Chief of Maintenance, Chief of Operations.
External : Workshops and ground support personnel.
SUPERVISION RECEIVED
From the Captain.
SUPERVISION EXERCISED
About Second of Machines
Oilers.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable - Completed Baccalaureate
KNOWLEDGE
Technical capacity and experience for operation
Maintenance and repairs of the machines and equipment under your responsibility
Of all the tools in the engine room
Zafarranchos codes.
ISO 9001, ISO 14001, ISPS, ISM, BASC, ISO 45001 standards.
LANGUAGES
Spanish
Guarani

QUALIFICATION/TITLE
1st title Machinist issued by the National Merchant Navy.
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION
Planning capacity.
Supervision and leadership skills.
Communication ability.
Analysis, research and problem solving skills
POSITION TITLE:
Second of Machines

SUMMARY DESCRIPTION
Assists the Head of the Machinery Department in the coordination and execution of the
preparation, maintenance and repair work of the main and auxiliary machines and the materials
and equipment under the responsibility of the Machinery Department.
It also assists you in the implementation, control and maintenance of the Integrated Management
System.

DESCRIPTION IN DETAIL

 Assists the Chief Engineer in compliance with the Safety, Quality, Environmental Protection
and Management and Alcohol and Drug policies established by the Company, by the crew
members of the Engineering Department.
 Assists the Chief Engineer in the execution of work related to the readiness, operation,
preventive and corrective maintenance of the main and auxiliary machines, electrical and
mechanical installations on board and the equipment and materials under the responsibility of
the Engineering Department.
 Assists the Chief Engineer in the periodic review of the Integrated Management System.
 Control inventories and record material inputs and outputs.
 Verifies the storage, stowage and lashing of spare parts, elements, materials and tools of the
department.
 Assists the Chief Engineer in all activities related to order and discipline on board, verifying
compliance with current procedures and standards.
 Verifies the logistical supply of fuel, lubricants, drinking water, equipment, spare parts,
materials, tools and elements, in accordance with the quality and quantity requested and
required.
 Relieves the Chief Engineer in navigation during the watches, a period in which he keeps the
corresponding records of the Engine Book, Repairs and Maintenance, and Fuel and Lubricant
Consumption updated.
 Prepares the messages required by the Chief Engineer and verifies their transmission to the
corresponding recipient and their registration.
 Supervises and actively collaborates in the work carried out by ground support personnel and
workshops.
 Informs the Chief Engineer of any breakdown or accident that occurs in the engine room or
with mechanical and electrical elements on board.
 Supervises the work and crew guard of the Machinery Department.
 Trains and trains the crew members under his/her charge.
 Replaces the Chief Engineer in his absence.
 Perform other tasks assigned to you.
RESPONSIBILITY
About the greasers.
On the correct operation of machines, electrical and mechanical equipment on board.
On the use of safety elements in the work of the personnel under their charge, their own and that
of visitors to the engine room.

CONTACTS
Internal: Chief of Machines, Operations Management, Human Resources Management, Chief of
Maintenance and Company mechanics, Chief of Operations, greasers.
External: Workshops and ground support personnel.
SUPERVISION RECEIVED
From the Chief Engineer.

SUPERVISION EXERCISED
About greasers.
GENERAL COMPETENCES OF THE FUNCTION
FUNCTIONAL
Level of Education: Desirable - Completed Bachelor's degree

KNOWLEDGE
Technical capacity and experience for operation
Maintenance and repairs of the machines and equipment under your responsibility.
Of all the tools in the engine room
Zafarranchos codes.
ISO 9001 Standards, ISO 14001 Standards, ISPS, ISM, ISO 45001.

LANGUAGES
Spanish
Guarani

QUALIFICATION/TITLE
2nd degree and 3rd. Machinist issued by the National Merchant Navy.
CHARACTERISTICS OR SKILLS TO Occupy THE POSITION
Planning capacity.
Supervision and leadership skills.
Communication ability.
Analysis, research and problem solving skills

POSITION TITLE:
Boatswain

SUMMARY DESCRIPTION
Coordinates, executes, distributes and supervises the maintenance, cleaning, painting and
masterwork of the Deck Department and directs the crew in the ship's maneuvers. Performs
helmsman duties when ordered by the Captain.

DESCRIPTION IN DETAIL
 Covers helmsman duties on the bridge according to the role of guards.
 Verifies the proper functioning of deck equipment, informing the Second Officer of any
developments.
 Verifies that sailors comply with the Integrated Management System policies established by
the Company.
 Verifies that sailors comply with legal and regulatory provisions and current operational and
safety procedures.
 Drives the speeder when required and is responsible for its preparation.
 Verifies and carries out cleaning, painting, maintenance and mastering work on the boat.
 Controls the discipline and compliance with guards and work schedules in navigation and in
port, of the sailors.
 Maintains order and stock control of lashing elements and materials and storage of deck
materials and contingency against spills.
 Verify the proper functioning of the anchor system and rope.
 Verifies the immediate availability of the elements required for the man overboard case and
any other emergency situation.
 Controls the existence and availability of signaling elements, flags and halyards.
 Occupies a maneuvering position in the bow, for departure, arrival, anchoring, mooring, in
chores and whenever the Captain orders it.
 Monitor the arrangement of the moorings and defenses.
 Check the activation of navigation lights and other light signals at dusk.
 Participates in tank washing tasks.
 Perform other tasks assigned to you.

RESPONSIBILITY
About the material of the Deck Department.
On the discipline of seafaring.
About the ropes and the materials and elements for mooring and lashing.
CONTACTS
 Interns: Captain, Deck Officers, Sailors, Operations Manager, Human Resources Manager,
Chief of Operations.
 External: Suppliers.

SUPERVISION RECEIVED
From the Second Officer.

SUPERVISION EXERCISED
About the sailors.

GENERAL COMPETENCES OF THE FUNCTION

FUNCTIONAL
Level of Instruction: Desirable – Completed Basic Cycle.

KNOWLEDGE
Know the draft scales, steering equipment
Maneuvers performed in navigation
Zafarranchos codes
Safety Standards: Fire Prevention and First Aid, Safety Policy and Environmental Protection.
Radio management.
ISO 9001, ISO 14001, ISPS, ISM, ISO 45001 standards.

LANGUAGES
Spanish
Guarani

QUALIFICATION/TITLE
Desirable - Title of Patron Baqueano.

CHARACTERISTICS OR SKILLS TO Occupy THE POSITION

Commitment
Leadership
Honesty
Supervision and leadership skills.
Communication ability.
Guide to good practices and procedures in the shipping company.
The shipping company must follow certain good practices and procedures to ensure the proper
functioning of its operations and the safety of its workers and passengers. Some
recommendations are:
1. Comply with international and national regulations regarding safety and quality standards in
maritime transportation.
2. Carry out periodic inspections and preventive maintenance of vessels.
3. Establish security protocols and practices on board and in ports, including crew training and
training.
4. Guarantee correct environmental management and compliance with regulations on waste and
emissions.
5. Implement social responsibility and sustainability practices and policies, such as the protection
of marine fauna or the reduction of the company's environmental impact.
6. Strengthen internal and external communication regarding risk management and emergency
situations.
7. Promote a culture of prevention and safety at all levels of the company.
8. Establish a system for monitoring and evaluating the procedures and practices implemented.
In summary, the shipping company must ensure a high level of safety and quality in its
operations, comply with regulations and promote sustainable and responsible practices both
environmentally and socially.
- Training plan for new employees.
 ANNEXES

INDUCTION PROGRAM FOR NEW OFFICIALS

WELCOME, the intention of this program is to give you some basic orientations about our
company. Induction is the presentation and introduction of a new employee to your work
environment. Each new employee will receive training in its policies, operations, manuals,
procedures and benefits. Before starting your work activities, it is essential that you know about
“The Company”
The Human Resources Representative will explain to you the conditions of your hiring and the
social benefits that the Company provides you. It will clarify doubts about salary, legal and other
aspects that may arise.
He will also inform you about your duties, you will receive a copy of your job description:
He will make a presentation on the PC about the Company.
The Area Manager will instruct you in the procedures directly linked to the tasks you must
perform in the organization.

YOU WILL ALSO RECEIVE

INDUCTION WITH THE HUMAN RESOURCES REPRESENTATIVE AND
THE OPERATIONS REPRESENTATIVE.
Once the first part of your induction is completed, you will be introduced to office officials with
whom you will interact frequently.
Your training in the company's current systems is extremely important for the good performance
of your new tasks, which is why you will receive:
Safety training before boarding: the Operations Representative will be in charge of giving you
training in the Company's manuals and procedures. In the event that you embark urgently, the
training will be given on board by the Captain and the Vessel Security Officer (OPB).
Familiarization with the ship and its equipment: 3 business days upon boarding the ship with
an instructor designated by the Captain.
ON BEHALF OF THE HUMAN RESOURCES DEPARTMENT WE WELCOME YOU AND WISH
YOU THE GREATEST SUCCESS IN THE PERFORMANCE OF YOUR DUTIES

DISC PROFILE TEST

Name: Date:
_________________________________________ __________________________
1) Mentally locate yourself in your daily work situation and in each box of the form, choose and
mark the word that best describes you in that situation. Then, of the three remaining words in
the box, check the one that, in your opinion, least describes you or applies to you.
2) In each box there must be only two marks (no more and no less than two marks), one in the
MORE column and one in the LESS column.
3) Answer quickly and spontaneously!: Ideal time: 9 min.
TABLE 1 TABLE 8 TABLE 15 TABLE 22
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
enthusiastic extrovert popular impulsive
take care of the
fast cautious reflective details
logical constant stubborn energetic
peaceful impatient calm calm
TABLE 2 TABLE 9 TABLE 16 TABLE 23
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
cautious discreet analytical Sociable
decided to accommodating bold systematic
receptive lovely loyal vigorous
promotion
kind insistent girl tolerant
TABLE 3 TABLE 10 TABLE 17 TABLE 24
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
friendly brave Sociable captivating
encourage
precise others patient happy
self
frank peaceful sufficient demanding
calm perfectionist accurate attached to the rules
TABLE 4 TABLE 11 TABLE 18 TABLE 25
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
eloquent reserved adaptable he likes to argue
controlled attentive resolved methodical
tolerant daring warned restrained
decisive cheerful vivacious unwrapped
TABLE 5 TABLE 12 TABLE 19 TABLE 26
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
dared to stimulating aggressive cheerful
conscientious Gentile impetuous precise
communicativ
e perceptive friendly direct to
moderate independent analytical balanced
 TABLE 6 TABLE 13 TABLE 20 TABLE 27
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
enjoyable competitive easy going restless
compassion
ingenious considered ate gentle
researcher cheerful cautious He speaks very well
speak
accept risks sagacious directly careful
TABLE 7 TABLE 14 TABLE 21 TABLE 28
Fur Fur Fur Fur
the the the the
r Less r Less r Less r Less
expressive meticulous evaluator prudent
careful obedient generous pioneer
dominant firm ideas animated spontaneous
sensitive encouraging persistent collaborator