‫إﺷ ﺮ اك اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬

Engage Stakeholders
 Engage Stakeholders ‫إﺷ ﺮ اك اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬

§ As project managers, it is in your best interest to keep project

stakeholders interested in the project and the outcomes.
§ You rely on their knowledge and expertise in specific areas.
§ Because stakeholders have a vested interest in the project as a whole,
they may request updates, changes, or project outcome status.

.‫ ﻣﻦ ﻣﺼﻠﺤﺘﻚ إﺑﻘﺎء أﺻﺤﺎب اﻟﻤﺼﻠﺤﺔ ﻣﻬﺘﻤﻴﻦ ﺑﺎﻟﻤﺸﺮوع واﻟﻨﺘﺎﺋﺞ‬، ‫ﺑﺼﻔﺘﻚ ﻣﺪﻳﺮ اﻟﻤﺸﺮوع‬ §
.‫أﻧﺖ ﺗﻌﺘﻤﺪ ﻋﻠﻰ ﻣﻌﺮﻓﺘﻬﻢ وﺧﺒﺮاﺗﻬﻢ ﻓﻲ ﻣﺠﺎﻻت ﻣﺤﺪدة‬ §
.‫ ﻓﻘﺪ ﻳﻄﻠﺒﻮن ﺗﺤﺪﻳﺜﺎت أو ﺗﻐﻴﻴﺮات أو ﺣﺎﻟﺔ ﻧﺘﻴﺠﺔ اﻟﻤﺸﺮوع‬، ‫ﻧﻈًﺮا ﻷن أﺻﺤﺎب اﻟﻤﺼﻠﺤﺔ ﻟﺪﻳﻬﻢ ﻣﺼﻠﺤﺔ راﺳﺨﺔ ﻓﻲ اﻟﻤﺸﺮوع ﻛﻜﻞ‬ §
 Domain Process

Task 04

Task 04 :Engage Stakeholders ‫إﺷ ﺮ اك اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬

• Analyze stakeholders. (ECO 2.4.1)

• Categorize stakeholders. (ECO 2.4.2)
• Engage stakeholders by category. (ECO 2.4.3)
• Develop, execute, and validate a strategy for stakeholder engagement. (ECO 2.4.4)
( ‫ اﻟﺘﺄﺛﻴﺮ‬،‫اﻟﻤﺼ ﺎﻟﺢ‬/‫ ﻣﺼ ﻔﻮﻓﺔ اﻟﺴﻠﻄﺔ‬،‫§ ﺗﺤﻠﻴﻞ اﻟﻤﻌﻨﻴﻴﻦ )ﻋﻠﻰ ﺳﺒﻴﻞ اﻟﻤﺜﺎل‬

. ‫§ ﺗ ﺼ ﻨ ﻴ ﻒ ا ﻟﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬

. ‫§ إ ﺷ ﺮ ا ك ا ﻟﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ﺣ ﺴ ﺐ ا ﻟﻔ ﺌ ﺔ‬

. ‫§ ﺗ ﻄ ﻮ ﻳ ﺮ ا ﺳ ﺘ ﺮ ا ﺗ ﻴ ﺠ ﻴ ﺔ إ ﺷ ﺮ ا ك ا ﻟﻤ ﻌ ﻨ ﻴ ﻴ ﻦ و ﺗ ﻨ ﻔ ﻴ ﺬ ﻫ ﺎ و ا ﻟﺘ ﺤ ﻘ ﻖ ﻣ ﻦ ﺻ ﻼ ﺣ ﻴ ﺘ ﻬ ﺎ‬
 ‫ﻣ ﻦ ﻫ ﻢ اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ؟‬ Who is a Stakeholder?

Stakeholders may be internal or external to the Project

Individual/Group or organization,

who can positively or negatively

Directly or indirectly

impact/Influence or be impacted
/influenced by the Project

‫ ﺳ ﻮ اء ﻣ ﻦ د ا ﺧ ﻞ‬، ‫أي ﻓ ﺮد او ﻣ ﺠ ﻤ ﻮ ﻋ ﺔ او ﻣ ﺆ ﺳ ﺴ ﺔ ﻳ ﺆ ﺛﺮ او ﻳ ﺘ ﺄﺛﺮ ﺑﺎ ﻟﻤ ﺸ ﺮو ع ﺳ ﻮ اء ﺑﺎ ﻹ ﻳ ﺠ ﺎ ب او ﺑﺎ ﻟ ﺴ ﻠﺐ‬

‫ ﻗ ﺪ ﻳ ﺘ ﺄﺛﺮ او ﻳ ﺆ ﺛﺮ ﻋ ﻠﻰ ﻗ ﺮارات‬، ‫ ﺳ ﻮ اء ﺑﺸ ﻜ ﻞ ﻣ ﺒ ﺎ ﺷ ﺮ او ﻏ ﻴ ﺮ ﻣ ﺒ ﺎ ﺷ ﺮ‬، ‫اﻟﻤ ﺸ ﺮو ع او ﻣ ﻦ ﺧ ﺎ ر ج اﻟﻤ ﺸ ﺮو ع‬
. ‫اﻟﻤ ﺸ ﺮو ع او أﻧ ﺸ ﻄ ﺔ اﻟﻤ ﺸ ﺮو ع او ﻣ ﺨ ﺮﺟ ﺎ ت اﻟﻤ ﺸ ﺮو ع‬
 ‫ا ﻟﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ﺑﺎ ﻟﻤ ﺸ ﺮ و ع‬

‫ا ﻟﻤ ﺠ ﺘ ﻤ ﻊ‬ ‫ا ﻟﺠ ﻬ ﺎ ت ا ﻟﺤ ﻜ ﻮ ﻣ ﻴ ﺔ‬

‫ا ﻟﻤ ﺴ ﺘ ﺨ ﺪ م ا ﻟ ﻨ ﻬ ﺎ ﺋ ﻲ‬ ‫ﻓ ﺮ ﻳ ﻖ ا ﻟﻤ ﺸ ﺮ و ع‬

‫ﻣ ﺪﻳﺮ ﻣ ﺸ ﺮوع‬
‫ا ﻟﻤ ﻮ ر د ﻳﻦ‬ ‫اﺧ ﺮ ﻓ ﻲ‬
‫اﻟﺸ ﺮ ﻛ ﺔ‬

‫ا ﻟﻌ ﻤ ﻼ ء‬

‫‪BY:‬‬
‫ﻰ‪o‬اﻟ‪M‬ﻤﺸﺮوع‬
‫‪Sayed‬‬
‫را ﻋ‬
‫‪hs en‬‬
‫‪PgMP®, PMP®, PBA® , RMP®, SP®, ACP®, P3O‬‬
 Stakeholder Categories ‫ﻓﺌﺎت اﻟﻤﻌﻨﻴﻴﻦ‬
Domain Process

Task 04

v Sponsors who may be individuals or groups that provide the financial assistance, resources, and support for the
project. The sponsor formally authorizes the project by signing the project charter.

v Customers and users who will approve the project's deliverables.

v Sellers who will provide components or services to the project under a contract.

v Organizational groups that are internal stakeholders affected by the activities of the project team such as legal,
finance, operations, sales, and customer service.

v Functional managers who manage organizational departments such as human resources, finance, procurement, or
accounting and who need to support the project activities.

v Other stakeholders that contribute to or have an interest in the deliverables such as government regulators,
consultants, and financial institutions.
 ‫ﻓﺌﺎت اﻟﻤﻌﻨﻴﻴﻦ ‪Stakeholder Categories‬‬
‫‪Domain‬‬ ‫‪Process‬‬

‫‪Task‬‬ ‫‪04‬‬

‫‪ v‬اﻟﺠ ﻬ ﺎت اﻟﺮاﻋ ﻴﺔ اﻟﺘﻲ ﻗ ﺪ ﺗﻜ ﻮ ن أﻓ ﺮاًد ا أو ﻣ ﺠ ﻤ ﻮ ﻋﺎت ﺗﻘ ﺪ م اﻟﻤ ﺴ ﺎﻋ ﺪ ة اﻟﻤ ﺎﻟﻴﺔ و اﻟﻤ ﻮ ارد و اﻟﺪ ﻋﻢ‬
‫ﻟﻠﻤ ﺸ ﺮو ع ‪ .‬ﻳﻘ ﻮ م اﻟﺮاﻋ ﻲ ﺑﺘﻔ ﻮ ﻳ ﺾ اﻟﻤ ﺸ ﺮو ع رﺳ ﻤ ًﻴﺎ ﻣ ﻦ ﺧ ﻼ ل اﻟﺘﻮ ﻗ ﻴﻊ ﻋ ﻠﻰ ﻣ ﻴﺜﺎق اﻟﻤ ﺸ ﺮو ع ‪.‬‬

‫‪ v‬اﻟﻌ ﻤ ﻼ ء واﻟﻤ ﺴ ﺘﺨﺪ ﻣﻮ ن اﻟﺬﻳﻦ ﺳ ﻴﻮ اﻓﻘ ﻮ ن ﻋﻠﻰ ﺗﺴ ﻠﻴﻤ ﺎت اﻟﻤ ﺸ ﺮوع‪.‬‬

‫‪ v‬اﻟﺒﺎﺋﻌ ﻮ ن اﻟﺬﻳﻦ ﺳ ﻴﻘ ﺪ ﻣﻮ ن اﻟﻤ ﻜﻮ ﻧﺎت أو اﻟﺨﺪ ﻣﺎت ﻟﻠﻤ ﺸ ﺮوع ﺑﻤ ﻮ ﺟ ﺐ اﻟﻌ ﻘ ﺪ ‪.‬‬

‫‪ v‬اﻟﻤ ﺠﻤ ﻮ ﻋﺎت اﻟﺘﻨﻈ ﻴﻤ ﻴﺔ اﻟﺘﻲ ﺗﻤ ﺜﻞ اﻟﻤ ﻌ ﻨﻴﻴﻦ اﻟﺪ اﺧ ﻠﻴﻴﻦ اﻟﻤ ﺘﺄﺛﺮﻳﻦ ﺑﺄﻧﺸ ﻄ ﺔ ﻓﺮﻳﻖ اﻟﻤ ﺸ ﺮو ع‬
‫ﻣﺜﻞ اﻟﺸ ﺆ ون اﻟﻘ ﺎﻧﻮ ﻧﻴﺔ واﻟﻤﺎﻟﻴﺔ واﻟﻌﻤﻠﻴﺎت واﻟﻤﺒﻴﻌﺎت وﺧﺪﻣﺔ اﻟﻌﻤ ﻼ ء‪.‬‬

‫‪ v‬اﻟﻤ ﺪ ﻳﺮو ن اﻟﻮ ﻇ ﻴﻔ ﻴﻮ ن اﻟﺬ ﻳﻦ ﻳﺪ ﻳﺮو ن اﻷ ﻗ ﺴ ﺎم اﻟﺘﻨﻈ ﻴﻤ ﻴﺔ ﻣ ﺜﻞ اﻟﻤ ﻮارد اﻟﺒﺸ ﺮﻳﺔ أو اﻟﻤ ﺎﻟﻴﺔ أو‬
‫اﻟﻤ ﺸ ﺘﺮﻳﺎت أو اﻟﻤ ﺤﺎﺳ ﺒﺔ واﻟﺬﻳﻦ ﻳﺤﺘﺎﺟ ﻮ ن إﻟﻰ دﻋﻢ أﻧﺸ ﻄ ﺔ اﻟﻤ ﺸ ﺮوع‪.‬‬

‫‪ v‬اﻟﻤ ﻌ ﻨﻴﻴﻦ اﻵ ﺧ ﺮو ن اﻟﺬﻳﻦ ﻳﺴ ﺎﻫ ﻤ ﻮن ﻓﻲ اﻟﻨﺘﺎﺋﺞ أو ﻳﻬ ﺘﻤ ﻮ ن ﺑﻬ ﺎ ﻣﺜﻞ اﻟﻬ ﻴﺌﺎت اﻟﺘﻨﻈ ﻴﻤ ﻴﺔ‬

‫اﻟﺤﻜﻮ ﻣﻴﺔ واﻻ ﺳ ﺘﺸ ﺎرﻳﻴﻦ واﻟﻤﺆ ﺳ ﺴ ﺎت اﻟﻤﺎﻟﻴﺔ‪.‬‬
 Domain Process

Task 04
Stakeholder Identification

ü Stakeholders should be identified early in the project so that their needs and expectations can be met.

ü It is important to identify project stakeholders regularly and to analyze and document relevant information regarding
their interest, involvement, influence, and potential impact on project success.

ü The identified stakeholder list should be reviewed and modified as needed throughout the project as changes occur.

ü Documents like the Business Case and Benefits Management Plan should describe lists of the stakeholders.

ü The stakeholders lists may be affected by different organizational environment factors.

ü Existing templates and stakeholder lists from previous projects may be useful.
 ‫‪Domain‬‬ ‫‪Process‬‬

‫‪Stakeholder Identification‬‬ ‫‪Task‬‬ ‫‪04‬‬

‫ﺗﺤﺪﻳﺪ اﻟﻤ ﻌﻨﻴﻴﻦ‬

‫§ ﻳ ﺠ ﺐ ﺗ ﺤ ﺪ ﻳ ﺪ ا ﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ﻓ ﻲ و ﻗ ﺖ ﻣ ﺒ ﻜ ﺮ ﻣ ﻦ اﻟﻤ ﺸ ﺮو ع ﺣ ﺘ ﻰ ﻳ ﻤ ﻜ ﻦ ﺗ ﻠ ﺒ ﻴ ﺔ ا ﺣ ﺘ ﻴ ﺎ ﺟ ﺎ ﺗ ﻬ ﻢ و ﺗ ﻮ ﻗ ﻌ ﺎ ﺗ ﻬ ﻢ ‪.‬‬

‫§ ﻣﻦ اﻟﻤﻬﻢ ﺗﺤﺪﻳﺪ اﻟﻤﻌﻨﻴﻴﻦ ﻓﻲ اﻟﻤﺸﺮوع ﺑﺎﻧﺘﻈﺎم وﺗﺤﻠﻴﻞ وﺗﻮﺛﻴﻖ اﻟﻤﻌﻠﻮﻣﺎت ذات اﻟﺼﻠﺔ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﺎﻫﺘﻤﺎﻣﻬﻢ‬
‫و ﻣ ﺸ ﺎ رﻛ ﺘﻬ ﻢ و ﺗﺄﺛﻴﺮﻫ ﻢ و ﺗﺄﺛﻴﺮﻫ ﻢ اﻟﻤ ﺤ ﺘﻤ ﻞ ﻋ ﻠﻰ ﻧ ﺠ ﺎح اﻟﻤ ﺸ ﺮو ع ‪.‬‬

‫§ ﻳ ﺠ ﺐ ﻣ ﺮا ﺟ ﻌ ﺔ ﻗ ﺎ ﺋ ﻤ ﺔ اﻟﻤ ﻌ ﻨ ﻴ ﻴ ﻦ اﻟﻤ ﺤ ﺪ د ﻳ ﻦ و ﺗ ﻌ ﺪ ﻳ ﻠ ﻬ ﺎ ﺣ ﺴ ﺐ ا ﻟ ﺤ ﺎ ﺟ ﺔ ﺧ ﻼ ل اﻟﻤ ﺸ ﺮو ع ﻋ ﻨ ﺪ ﺣ ﺪ و ث اﻟ ﺘ ﻐ ﻴ ﻴ ﺮات ‪.‬‬

‫§ ﻳ ﺠ ﺐ أن ﺗﺼ ﻒ اﻟﻤ ﺴ ﺘﻨﺪ ات ﻣ ﺜ ﻞ د ر ا ﺳ ﺔ ا ﻟ ﺠ ﺪ و ى و ﺧ ﻄ ﺔ إ د ا ر ة ا ﻟ ﻤ ﻨ ﺎ ﻓ ﻊ ﻗ ﻮ اﺋﻢ اﻟﻤ ﻌ ﻨﻴﻴﻦ ‪.‬‬

‫§ ﻗ ﺪ ﻳ ﺘ ﺄﺛﺮ ﺳ ﺠ ﻞ اﻟﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ﺑﻌ ﻮ اﻣ ﻞ اﻟ ﺒ ﻴ ﺌ ﺔ اﻟ ﺘ ﻨ ﻈ ﻴ ﻤ ﻴ ﺔ اﻟﻤ ﺨ ﺘ ﻠﻔ ﺔ ‪.‬‬

‫§ ﻗ ﺪ ﺗﻜ ﻮ ن ا ﻟ ﻨ ﻤ ﺎ ذ ج ا ﻟ ﺤ ﺎ ﻟ ﻴ ﺔ و ﻗ ﻮ ا ﺋ ﻢ ﺳ ﺠ ﻞ ا ﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ﻣ ﻦ ا ﻟ ﻤ ﺸ ﺎ ر ﻳ ﻊ ا ﻟ ﺴ ﺎ ﺑ ﻘ ﺔ ﻣ ﻔ ﻴﺪ ة ‪.‬‬
Stakeholder analysis - Power interest grid
‫ﺷ ﺒﻜ ﺔ اﻟ ﺴ ﻠﻄ ﺔ اﻻ ﻫ ﺘﻤ ﺎ م‬
Stakeholder Register ‫ﺳ ﺠ ﻞ اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬ Domain People

Task 09
 Stakeholder Engagement Plan
Domain People

‫ﺧ ﻄ ﺔ ﻣ ﺸ ﺎ ر ﻛ ﺔ اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬ Task 09
P3&4

ü Is a component of the project management plan. . ‫ ﻫ ﻮ أﺣ ﺪ ﻣ ﻜ ﻮ ﻧ ﺎت ﺧ ﻄ ﺔ إد ار ة اﻟﻤ ﺸ ﺮو ع‬ü

ü Identifies the strategies and actions required to ‫ ﻳ ﺤ ﺪ د اﻻ ﺳ ﺘ ﺮا ﺗ ﻴ ﺠ ﻴ ﺎ ت و اﻹ ﺟ ﺮاءات اﻟﻤ ﻄ ﻠﻮ ﺑﺔ ﻟ ﺘ ﻌ ﺰﻳ ﺰ‬ü

promote productive involvement of stakeholders in ‫اﻟﻤ ﺸ ﺎ رﻛ ﺔ اﻟﻔ ﻌ ﺎ ﻟ ﺔ ﻟﻠﻤ ﻌ ﻨ ﻴ ﻴ ﻦ ﻓ ﻲ ﺻ ﻨ ﻊ اﻟﻘ ﺮار‬

. ‫و ﺗﻨﻔ ﻴﺬ ه‬
decision making and execution.
‫ اﺳ ﺘ ﺮاﺗ ﻴ ﺠ ﻴ ﺎ ت أو أﺳ ﺎ ﻟ ﻴ ﺐ ﻣ ﺤ ﺪ د ة ﻟﻠﺘ ﻌ ﺎ ﻣ ﻞ ﻣ ﻊ اﻷ ﻓ ﺮاد‬ü
ü Specific strategies or approaches for engaging with
. ‫أو ﻣ ﺠ ﻤ ﻮ ﻋ ﺎت اﻟﻤ ﻌ ﻨﻴﻴﻦ‬
individuals or groups of stakeholders.
 Stakeholder Engagement Strategy
Domain Process

‫اﺳ ﺘ ﺮ اﺗﻴ ﺠ ﻴ ﺔ اﺷ ﺮ اك اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬ Task 04

A strategy drives your connection with the project stakeholders, and it needs to do three things:

ü Involve each project stakeholder based on needs, expectations, interests and potential impact on the project.

ü Enable development of appropriate management strategies to engage stakeholders.

ü Create and maintain relationships between the project team and stakeholders.
:‫ وﺗﺤﺘﺎج إﻟﻰ اﻟﻘﻴﺎم ﺑﺜﻼﺛﺔ أﺷﻴﺎء‬، ‫ﺗﻘﻮد اﻹﺳﺘﺮاﺗﻴﺠﻴﺔ اﺗﺼﺎﻟﻚ ﺑﺎﻟﻤﻌﻨﻴﻴﻦ ﻓﻲ اﻟﻤﺸﺮوع‬
.‫ إﺷﺮاك ﻛﻞ ﻣﻌﻨﻰ ﻓﻲ اﻟﻤﺸﺮوع ﺑﻨﺎًء ﻋﻠﻰ اﻻﺣﺘﻴﺎﺟﺎت واﻟﺘﻮﻗﻌﺎت واﻟﻤﺼﺎﻟﺢ واﻷﺛﺮ اﻟﻤﺤﺘﻤﻞ ﻋﻠﻰ اﻟﻤﺸﺮوع‬ü
.‫ اﻟﺘﻤﻜﻴﻦ ﻣﻦ ﺗﻄﻮﻳﺮ اﺳﺘﺮاﺗﻴﺠﻴﺎت اﻹدارة اﻟﻤﻨﺎﺳﺒﺔ ﻹﺷﺮاك اﻟﻤﻌﻨﻴﻴﻦ‬ü
.‫ إﻧﺸﺎء واﻟﺤﻔﺎظ ﻋﻠﻰ اﻟﻌﻼﻗﺎت ﺑﻴﻦ ﻓﺮﻳﻖ اﻟﻤﺸﺮوع واﻟﻤﻌﻨﻴﻴﻦ‬ü
 ‫‪Stakeholder Engagement Assessment Matrix‬‬
‫ﻣ ﺼ ﻔ ﻮ ﻓ ﺔ ﺗﻘ ﻴ ﻴﻢ ﻣ ﺸ ﺎ رﻛ ﺔ اﻟﻤ ﻌ ﻨ ﻴ ﻴﻦ ﺑﺎ ﻟﻤ ﺸ ﺮو ع‬

‫ﻟﻴﺲ ﻋﻠﻰ دراﺳﺔ ﺑﺎﻟﻤﺸﺮوع واﻻﺛﺎر اﻟﻤﺤﺘﻤﻠﺔ ‪Unaware‬‬

‫ﻗ ﻴﺎ د ي و ﻣ ﺸ ﺎ رك ﺑﻔ ﺎ ﻋ ﻠﻴ ﺔ‬
‫ﻓ ﻲ ﺿ ﻤ ﺎ ن ﻧ ﺠ ﺎ ح اﻟﻤ ﺸ ﺮو ع‬ ‫‪Leading‬‬ ‫‪Resistant‬‬ ‫ﻣ ﻌ ﺎرض ﻟﻠﺘﻐ ﻴﻴﺮ‬

‫ﻣ ﺤ ﺎﻳﺪ‬
‫‪Neutral‬‬ ‫ﻟﻴﺲ ﻣ ﺆ ﻳﺪ ا و ﻻ ﻣ ﻌ ﺎرﺿ ﺎ‬
‫ﻣ ﺆ ﻳ ﺪ ﻟﻠﺘﻐ ﻴ ﻴﺮ‬ ‫‪Supportive‬‬
 Stakeholder Engagement Assessment Matrix Domain Process

‫ﻣ ﺼ ﻔ ﻮ ﻓ ﺔ ﺗﻘ ﻴ ﻴﻢ ﻣ ﺸ ﺎ رﻛ ﺔ اﻟﻤ ﻌ ﻨ ﻴ ﻴﻦ ﺑﺎ ﻟﻤ ﺸ ﺮو ع‬ Task 04

C: Represents the current engagement level of each stakeholder. ‫ﻣ ﺴ ﺘﻮ ى اﻟﻤ ﺸ ﺎرﻛﺔ اﻟﺤ ﺎﻟﻲ ﻟﻜ ﻞ ﻣ ﻌ ﻨﻰ‬

D: Indicates the level that the project team has assessed as essential to ensure project success (desired).
.(‫اﻟﻤﺴﺘﻮى اﻟﺬي ﻳﻘﻴﻤﻪ ﻓﺮﻳﻖ اﻟﻤﺸﺮوع ﺑٔﺎﻧﻪ أﺳﺎﺳﻲ ﻟﻠﺘﺄﻛﺪ ﻣﻦ ﻧﺠﺎح اﻟﻤﺸﺮوع )اﻟﻤﻨﺸﻮد‬
 ‫ﻣ ﺎ ﻫ ﻮ اﻟﻔ ﺮق ؟‬ What is the difference ?

‫ﺗﺤ ﻠﻴ ﻞ اﻟﻤ ﻌ ﻨﻴﻴﻦ‬

01 Stakeholder analysis

‫ﺳ ﺠ ﻞ اﻟ ﻤ ﻌ ﻨ ﻴ ﻴ ﻦ‬
Stakeholder Register 02

Stakeholder
‫ﻣ ﺼ ﻔ ﻮ ﻓ ﺔ ﺗﻘ ﻴﻴﻢ‬ 03 Engagement Plan
‫ﻣ ﺸ ﺎرﻛﺔ اﻟﻤ ﻌ ﻨﻴﻴﻦ‬
‫ﺧ ﻄ ﺔ ﻣ ﺸ ﺎرﻛ ﺔ اﻟﻤ ﻌ ﻨﻴﻴﻦ‬
Stakeholder
engagement
assessment matrix
04