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Firstly, i would like to say thank you to Mr. Hendra Heriansyah S.Pd, M.Pd., M.TESOL. as my supervisor
In this chance i would like to proposed my Reasearch proposal and the title “Investigating Problems
Encountered By Tour Guides In Communicating With Foreign Tourists At The Aceh Tsunami Museum”
Research Background
As we know, the role of English as a lingua franca is used by people from various
languages, backgrounds and cultures. This means that the function of English is to bridge
the various languages used by people in the world, as stated by Siregar "English language
skills are a universal need, especially for people who interact with other people from
Therefore, English is not only used in the fields of business, health, technology and
information, but is also used in the tourism industry. Because English is also used in the
tourism industry, one of the important things needed is the tour guide's competency in
I found that tour guides experienced difficulties in the form of a lack of vocabulary,
tourists.
tour guides face when communicating with foreign tourists and what efforts they make to
1. I want to know the problems, in this context what difficulties tour guides face in
communicating with foreign tourists (such as they cannot understand the vocabulary
2. I also want to know strategies, in this context what efforts are used by tour guides in
Research Significance
Research Method
In this research, researchers will use a qualitative approach with descriptive qualitative
design. This approach describe phenomena that occur realistically, straightforward and
contemporary.
Research Location
The researcher will conduct this research at Aceh Museum Tsunami. The reason why
the researcher want to conduct on this location is because this museum is visited by
many foreign visitors from various countries, so tour guides at this museum have the
The research subjects who will provide data in this study are tour guides who use
English to communicate with foreign tourists at the Aceh Tsunami Museum. The
object of this study will focus on the difficulties faced by tour guides in
communicating with foreign tourists and the strategies used by tour guides to
Research Instrument
The instrument that will be used to collect data is an interview guide. Interviews for
There are three phases in analyzing data in this approach, namely data
researchers will identify patterns that appear and provide codes for these patterns. At
second stage, researcher will group the data results. And last stage, the researcher In
the final stage, researchers will analyze the patterns found and draw conclusions.