Practice exercise about letter in business

Dear Mr Narayan,
I am writing to remind you that payment on out invoice No 4721 for the amount of 4000$ is still
OUTSTANDING
(1)………According to ……….my notes on our telephone conversation three weeks ago, you
explained to me that your company itself was suffering from cash-flow problem and awaiting
payments from some of your suppliers. (2) …however …………, you assured me that you
expected payment shortly, (3)…… and that WHICH ……….. would mean that you would be in a
position to settle your account with Prud Lltd by the end of the month at the latest.
Unfortunately, that deadline has now passed, and your failure to pay is beginning to cause our
company serious problem. (4)……… as…………I indicated during our telephone conversation, the
cost to us of your non-payment have included taking out an overdraft, with the resulting bank
charges and interest. (5)…As a consequence ……………….. I have no choice but to inform you that
(6)……Not only……….do we expect prompt payment of the invoice (7)……but also……….you will
have to pay interest of 3 % per month on all unpaid debts with our company until the invoice is
paid.
I deeply regret having to write you this way. (8)……since……………. , until now, you have always
been a valued customer (9)……with whom ………………..we enjoyed a mutually profitable
working relationship. I sincerely hope that this temporary unpleasantness can be resolved (10)
…which AND THAT ………we can return to normal business dealing shortly. Until such time, I
regret to inform you that we are unable to supply you with any further goods.
Yours sincerely,
SIGNED

Alan Nguyen
CFO

According to and that as

As a consequence but also however

Not only since which with whom