Program : EXECUTIVE BACHELOR IN INDUSTRIAL ENGINEERING TECHNOLOGY (EBA) /

EXECUTIVE BACHELOR IN OPERATIONS MANAGEMENT (EBB)

Module 1 – Managing for Organizations
(Assignment Questions) : Kindly answer one question. (60%)

Assignment Question 1: -
You are a manager trying to get support from your staff for a new idea. Describe the principles of
communication as well as influencing tactics you might use.

Introduction – 10%
A general overview of communication. Focus on the importance of communication at the workplace.

Discussion Points – 40%

The content could focus on a few of these pertinent points:
Principles of Communication
• Gauge the Setting. ...
• Use Approachable Body Language. ...
• Adjust Your Tone. ...
• Ask Questions. ...
• Listen to Understand. ...
• Cultivate Respect. ...
• Handling Criticism
• To the Point. ...
• Be Mindful of Presentation.
• Give directions and feedback

The Tactics of Influence

Assertiveness

• Legitimating
• Coalition
• Exchange
• Upward Appeals
• Ingratiating
• Rational Persuasion
• Personal Appeals
• Inspirational Appeals

Conclusion – 10% : Summarise the key points

Managing for Organizations 1

Assignment Question 2: -
Discuss the importance of human resource management in your organization. - 60% Marks

Introduction – 10%
An overview of human resource management.

Discussion Points – 40%

Some of the key areas that could be focussed:

1. Strategic Management

2. Wages and Salaries

3. Analyzing Benefits

4. Safety and Risk Management

5. Minimizing Liability Issues

6. Training and Development

7. Employee Satisfaction

8. Recruitment and Onboarding

9. Hiring Processes

10. Maintaining Compliance

Conclusion – 10% : Summarise the key points.

Managing for Organizations 2