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VISION MISSION VALUE

To be the most To Achieve: • Customer Centricity


admired Health • 20% Growth • Innovation
Insurance Company in India • 20% ROE & • Transparency
• 200% Solvency
90% 85%
Cashless claims
Approved in less than 2 Retail-oriented, Agency-
hrs driven

5000 + 17 Crore + 1 Crore

Claims Settled Every Lives covered since Claims Approved since


Hour inception inception
14,000 +
850 + 875
Hospitals and Diagnostic
Canters Branch Office SM Station

6500 + 7,00,000 + 15,000 + 550 +


Qualified Medical
Sales Managers Agents Employees Professionals
13477
NETWORK HOSPITALS

1669
VALUABLE SERVICE PROVIDERS

2023
DIAGNOSTIC CENTRES

7
PROVIDERS FOR HOMECARE TREATMENTS

OUR
MEDICAL
NETWORK

Source: www.starhealth.in
OUR BUSINESS PERFORMANCE
Premium in ₹ Crores - Year on Year
17400

15251

12951

11462

9353
6862
5413
4160
2963
2008
1470
1097
770
502
338
183
22 42 95

0
2007-08

2008-09

2009-10

2011-12
2006-07

2010-11

2013-14
2012-13

2023-24
2014-15

2020-21
2016-17
2015-16

2019-20

2021-22
2017-18

2018-19

2022-23
Source: General Insurance Council Website
UPTO Mar 2023-24

₹ 15,251 Cr 46% 5.26%


17.7% Market share in Market Share
Growth over the SAPHI* Non-Life Insurers
previous year

* Stand Alone Private Health Insurers

Source: General Insurance Council Website


Aims at promoting, incentivizing A unique facility that offers Medical health & lifestyle
Star Health's official chatbot for
and rewarding the insured for consultation with specialist of the elderly are assessed
policy and claim servicing
following a healthy lifestyle doctors through the Star Health systematically, aimed at
through various wellness App. providing special care to
activities. the elderly and facilitating
healthy ageing

STAR TELEMEDICINE ERAS - ELDERLY RISK TWINKLE –


HEALTH’S WELLNESS ASSESSMENT CHATBOT
PROGRAM
CLAIM MANAGEMENT
Makes us the BEST

BEST-in-Industry Claim Relationship In-house Doctors for 100% Cashless Claims


Claim Settlement Cell for hassle-free Claim Settlement – for planned and
Ratio claim No TPA approved
hospitalization

In case of
Largest Network of 24x7 In-House Toll-Free Field Visit by Star Reimbursement -
Hospitals Call Centre Doctor Settlement within 7
days on receipt of
documents
REWARDS & RECOGNITION

Best Social Media


Digital Innovation of The Best of Bharat Most Innovative New
Customer Care-
the Year (Health Awards 2022 Product of the Year
Financial Service
Insurance)

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