Answer Key – Unit 1 Logistics, Planning and Supply Chain

 Starter
1a
2b
3a
4a
5b

 1. Let’s match some indicators to their corresponding defition.

 1.a. Going up
 1 (c. in BT increased in value.)
2 (a. The value of exports over imports has gone up quickly)
3 (f. Petrol prices are going to rise by a lot.)
4 (e. The number of people without work has gone up quickly)
5 (b. Shares in Yahoo have increased greatly in value.)
6 (d. Profits in VW have increased thanks to rapidly rising car sales.)

1.b. Going down

7 ( A defence company has told 1.000 factory…)

8 ( The ECB has reduced interest rates…)
9 ( Megacorp’s share price has gone down slightly after…)
10( Sales in shops have fallen a lot in …)
11( The government has reduced income tax by…)
12( The euro currency has fallen to its… )

2. Match the beginnings of the sentences (1-6 )

1c
2f
3e
4a
 5d
6b

3. Listen to an expert presenting an inventory management system to the managers of a large

retail store.
1 False : it is called CRP.
2. True
3. True
4. False : three years
5. True
6. False : 15%

4. Put the processes described in the presentation about CPR in the correct order.
1. System is activated at the point of sale
2. Sales information is transferred to the CRP computer system.
3. Orders are generated based on data received from cash register.
4. Orders are sent to the warehouse.
5. Orders are processed.
6. Goods are delivered to the retail outlet.

5. Complete the following sentences with the passive form of the verbs in brackets.
1. is monitored
2. is often used
3. are transferred ; are delivered
4. is identified; is co-ordinated
5. are categorized
6. Now match the planning techniques below with the definitions in exercise 4.
a. 3
b. 5
c. 1
d. 4
e. 2
7. Fill in the gaps of the job advertisement with the words from the box.
1. relationship
2. 3PL providers
3. procurement
4. vendors
5. fulfilment
6. supply chain
7. negotiation
8. command

Script – Continuous Replenishment Process Unit 1

Today l' m going to tell you something about CRP. That means continuous replenishment. l' ll
also explain how it can be used to lower inventory and operational costs and to shorten
product lead times. Let me start by explaining what CRP means. It is a Transcripts system which
is activated by consumer demand and which co-ordinates the flow of information and goods in
the logistic chain.
CRP is a sales-based ordering system which works like this: first of all, you decide what products
you want to order at what stock level. The system will use this information at the point of sale
in the retail store. Then the order is processed at the warehouse. And finally the goods are
delivered to the retailer.
To illustrate how this works in practice, I'll give you an example. The leading Russian clothes
retailer Young Fashion introduced continuous replenishment three years ago. With the new
system, all orders are generated by computers, which process data received from cash
registers. The computer program, which is extremely flexible, is catted Retail Ordering
Assistant. The orders are sent to the warehouse by electronic data interchange, where they are
processed. And finally the goods are delivered to the different outlets according to a schedule.
Since the introduction of the CRP system, Young Fashion have managed to cut inventory and
transport costs by about 15% and have reduced lead time to only r8 hours. Moreover, errors in
order processing have been reduced considerably by using scanning technology and EDl.

Script 2 (Meetings ) – Unit 1

Robert: OK, let's get started. You know that we need to discuss negotiation strategies with one
of our medical equipment suppliers today. I suppose we all agree that we are interested in a
more co-operative relationship with our supplier, BAF. I think we would definitely benefit from
a strategic partnership. How do you feel about that?
Peter: I agree. I think we could lower costs considerably and work more efficiently if we co-
operated more closely. But we need to think about reasons why they should enter into a
partnership with us. What are your thoughts on that, Gisele?
Gisele: I think you're right. That's why we should tell them that it will be to their advantage to
work with us because we are the market leader.
Peter : Yes, and I also suggest telling them that this a good opportunity o associate with a major
pharmaceutical brand like ours.
Gisele That sounds good. In my opinion it would also be important to point out that we're
interested in establishing a long-term agreement.
Peter : Good idea. And why don't we say that it's their chance to enter the pharmaceutical
market. So far they haven't had access to this market.
Gisele: Yes, good point.