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Windshield - Saint Gobain VSB SPSA340!56!001
Windshield - Saint Gobain VSB SPSA340!56!001
SPSA340-56-001 A 2021/10/25
SERVICE BULLETIN
Written by Approved by
SAINT-GOBAIN SULLY
16 route d’Isdes - 45600 Sully sur Loire, France
www.saint-gobain-sully.com
SAINT-GOBAIN SULLY
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RECORD OF REVISIONS
A OCT25/2021
COPYRIGHT
WARNING
“The information, sales price, technical data and designs disclosed herein are the exclusive property of Saint-
Gobain Sully S.A.S. or contain proprietary rights of others and are not be used or disclosed to others without
the written consent of Saint-Gobain Sully S.A.S. The recipient of this document by its retention and use,
agrees to hold in confidence the sales price, technical data and designs contained herein. The foregoing shall
not apply to persons having proprietary rights to such information, technical data or designs to the extent
that such rights exist”.
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TABLE OF CONTENTS
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1 ABBREVIATION LIST
A/C AIRCRAFT
AFT AFTERWARD
FC FLIGHT CYCLE
FH FLIGHT HOURS
FWD FORWARD
MH MAN HOURS
MO MONTH
PR POLYSULFIDE
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2 PLANNING INFORMATION
A. Effectivity
B. Concurrent Requirements
None.
C. Reason
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Airbus received a report on an in-service event on A319 aircraft about the loss of the right
hand windshield in flight, during the cruise phase).
There are 2 windshields on aircraft which are fail-safe designed (2 structural plies that can
each sustain pressurization loads and bird strike). They include de-icing function using heating
film near outer protective ply, electrically powered.
The investigation of the A319 event determined that both structural plies of the RH windshield
were damaged, due to a continuous arcing in the windshield heating system (at the level of the
power supply wires). Such electrical arcing requires a combination of at least the following
contributing factors: mechanical damage to the insulation sleeve of the power supply wires and
water ingress resulting in the wires corrosion. Several tens of seconds after the failure of the 2
structural plies, the last ply failed (outer ply, non-structural) and the windshield was ejected
due to the pressurisation loads.
D. Description
This service bulletin provides instructions to inspect the windshield which could be potentially
affected by water ingress and corrosion inside the connector and within the heating system.
The procedure of test and inspection, as well as the criteria and thresholds are defined in
Airbus Inspection Service Bulletin (ISB) A300-56-0014, A310-56-2008, A300-56-6007,
A300-56-9002, A330-56-3010, A340-56-4009, A340-56-5003.
E. Compliance
Recommended:
Service Bulletin recommended to be accomplished to prevent significant operational disruptions.
It is expected that an Airworthiness Directive (AD) published by the European Aviation Safety
Agency (EASA) will be issued to change this classification to Mandatory. Refer to Airbus
Inspection Service Bulletin A300-56-0014, A310-56-2008, A300-56-6007, A300-56-9002,
A330-56-3010, A340-56-4009, A340-56-5003 for the compliance time.
F. Approval
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The technical content of this document is approved under the authority of the DOA ref.
EASA.21J.031.
G. Manpower
None.
Not changed.
Not applicable.
K. References
L. Publications Affected
M. Interchangeability
Not Applicable.
3 MATERIAL INFORMATION
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SAINT-GOBAIN SULLY
16 Route d’Isdes
45600 SULLY SUR LOIRE
FRANCE
Phone: + 33 2 38 37 30 13
E-mail: inspection.sully@saint-gobain.com
C. List of Components
None.
D. Subcomponents to be re-identified
None.
E. Tooling
None.
F. Special tools
An endoscope could be used if needed. Refer to the Airbus NTM "DESC 51-90-00-003 CONF
A - Visual Inspection Aids"
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4 ACCOMPLISHMENT INSTRUCTIONS
4.1 On-Wing Inspection
4.1.1 General
Refer to aircraft Airbus Inspection Service Bulletin A300-56-0014, A310-56-2008, A300-56-
6007, A300-56-9002, A330-56-3010, A340-56-4009, A340-56-5003.
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To identify the windshield P/N and S/N, please proceed as per Airbus Inspection Service
Bulletin A300-56-0014, A310-56-2008, A300-56-6007, A300-56-9002, A330-56-3010, A340-
56-4009, A340-56-5003.
4.1.4 Procedure
Before opening the connector, pay attention to the lug orientation connector which is located in up
direction as shown below. After inspection, the connector must be re-installed at the same orientation:
the lug shall be upward.
Connector
UP
Lug orientation connector
R/H windshield
(L/H symmetrical)
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REFERENCE ISSUE DATE
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Prepare the inspection area below the connector to avoid FOD (mainly connector screws falling in
cockpit area at removal and installation) by installing a bubble pack sheet under the connectors.
Loosen the four screws (non-magnetic material) of the connector with a screwdriver as shown on the
pictures below.
Put your hand under the connector to avoid the screw to fall in cockpit area.
Keep the screws in a separate and secured box.
R/H windshield
(L/H symmetrical)
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Pull gently and slowly the connector part from its terminal block, as shown below. Try as much as
possible to preserve the butyl seal in order to be re-used at closing.
Butyl seal
R/H windshield
(L/H symmetrical)
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Do a detailed visual inspection at the connector braid junction and within the terminal block chimney
area.
Two examples are shown below, one with nil findings and one with moisture/water ingress finding
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Grommet
Braids
Chimney
Terminal Block
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FINDING EXAMPLE
Braids
Chimney
b
Terminal Block
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The use of visual inspection such as an endoscope or a mirror is allowed to ease the inspection of the
grommet and the chimney.
Endoscope
R/H windshield
(L/H symmetrical)
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Butyl seal
In case this butyl seal is damaged (deformed, stretched,…) cut it, remove it and do not re-install it.
UP
Lug orientation connector
R/H windshield
(L/H symmetrical)
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Push gently and slowly the connector in its terminal block, as shown below.
Re-install the 4 screws paying attention to keep them from falling behind the cockpit structure.
Tighten the screws at the torque value.0.5N.m (4.42 lbf.in), see the picture below.
R/H windshield
(L/H symmetrical)
Note : In case of damaged screw, the screw can be replaced by a new one reference: DIN
84 M2.5X10 Stainless steel A2
Note : The red paint on screw heads can stay as is. The operator does not need to remove
the remains or restore the red marks.
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REFERENCE ISSUE DATE
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Prepare the access to the windshield metallic Z bar by removing a part of the weather seal.
MATERIAL
Adhesive tape
Clean cloth
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AREA TO WORK
The area to work is located outside the windshield, on the AFT edge, close to the AFT lower corner, as shown
on pictures below.
The aim of this task is to prepare the access to the windshield metallic Z bar by removing a part of
the weather seal as shown on the below picture
AFT edge
Metallic
Z bar
75 mm
50 mm
Weather
Seal
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WORK CONTENT
The work consists of removing a part of the weather seal over the metallic Z bar on a length of approx. 50
mm to expose the metallic Z bar.
Apply adhesive tape (2 layers) on the outer glass ply along the weather seal on the lower edge on a length of
approx. 150 mm as shown on below picture.
AFT edge
Adhesive tape
Weather seal
On the adhesive tape, with the felt pen, make two marks, the first one located at 75 mm from the corner, the
second one at 50 mm from the first one. The two marks locate the length of weather seal to be removed, as
shown on below picture.
2 Marks
50mm (2 in)
75 mm (2.95 in)
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Adhesive
tape
Retainer
Penciled
mark
Razor blade
Weather seal
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Cut gently the weather seal by maintaining the razor blade parallel to the metallic Z bar, as shown on below
picture.
Razor blade
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REFERENCE ISSUE DATE
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Continue to remove the weather seal only over the metallic Z bar. Do not remove the parts of the weather seal
neither over the outer glass ply nor over the interface medium (white strip), as shown on below pictures.
Metallic Z bar
Metallic Z bar
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Soak the clean cloth with isopropyl alcohol and clean the exposed metallic Z bar to remove all the remaining
sealant, as shown on below picture.
Check there is no remaining sealant on the exposed metallic Z bar, as shown below.
Perform the electrical measurement according to Airbus Inspection Service Bulletin A300-56-0014, A310-
56-2008, A300-56-6007, A300-56-9002, A330-56-3010, A340-56-4009, A340-56-5003.
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Restore the part of the weather seal which have been removed, see the picture below.
There are two different ways to rework the part of weather seal using either the polysulfide PR1784 or the
PR1425CF.
Repair procedure:
- Soak the clean cloth with isopropyl alcohol and clean the exposed metallic Z bar.
- Apply PR1784 sealant on the weather seal with a spatula to get the correct shape.
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Components required:
Components required:
- Spatula
- Clean cloth
- PR1425CF sealant
- PR1861 primer
- Isopropyl Alcohol
- 220 grit or finer sand paper
Repair procedure:
- Along the area to be reworked, abrade the PR surface with 220 grit or finer sandpaper and remove
the residues.
- Soak the clean cloth with 50% isopropyl alcohol + 50% water solution and clean the exposed
metallic Z bar, the outer glass surface and the weather seal..
- Apply PR1861 primer on exposed metallic Z bar and on the glass. (No primer on the PR).
- Apply PR1425CF sealant on the weather seal, the Z bar and the glass with a spatula to get the
correct shape.
Note:
In case the interface medium (white strip) is partially visible along the Z bar, it will be repaired without
promoter. This part will be recovered by the added PR1784 or PR1425CF
For other alternatives, refer to the Airbus Inspection Service Bulletin A300-56-0014, A310-56-2008, A300-
56-6007, A300-56-9002, A330-56-3010, A340-56-4009 and A340-56-5003.
Not applicable
4.1.4.7 Close-up
None
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4.2.1 General
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4.2.3 Preparation
Identification plate
(sticker)
If identification plate (sticker) is not found, refer to the identification at the terminal block:
check all sides of the connector for identification plates (to ensure repair id plates are checked
also if present).
Note: Identification stickers are not installed on windshield with P/N SPSA340-1-3-1B /
SPSA340-2-3-1B and previous P/N’s.
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4.2.4 Procedure
4.2.4.1 Delamination/bubbles.
The inspection of the delamination/bubbles is applicable only to the following P/N’s:
Do a visual inspection of delamination/bubbles from outside the windshield from the daylight
opening (weather seal edge).
Criteria are:
As far as delamination/bubbles is visible at the AFT post, top AFT corner and lower AFT
corner, the windshield must be discarded and returned to SG Sully.
If the delamination/bubbles exceeds a width of 20 mm from the daylight opening (weather seal
edge), the windshield must be discarded. The criteria of delamination/bubbles is indicated in
the drawing and cross section below.
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Front post
Area 1
Weather seal 20 mm
Possible locations of
delamination/bubbles
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Delamination
Bubbles Line A
Weather seal
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Do a visual inspection of the condition of the connector and braid wires beneath the connector
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Before opening the connector, pay attention to the lug orientation connector which is located in up
direction as shown below. After inspection, the connector must be re-installed at the very same
orientation.
Lug orientation
connector
UP
Loosen the four screws (non-magnetic material) of the connector with a screwdriver has shown on the
picture below. Keep the screws in a separate and secured box.
R/H windshield
(L/H symmetrical)
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Pull gently and slowly the connector part from its terminal block, as shown below. Try as much as
possible to preserve the butyl seal in order to be re-used at closing.
1 Butyl seal
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Do a visual inspection at the connector braid junction and within the terminal block chimney area.
An endoscope could be used if needed. Refer to the Airbus NTM "DESC 51-90-00-003 CONF A -
Visual Inspection Aids"
Grommet
Braids
Chimney
Terminal Block
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FINDING EXAMPLE
Braids
Chimney
b
Terminal Block
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Butyl seal
In case this butyl seal is damaged, cut it, remove it and do not re-install it:
UP
Lug orientation connector
R/H windshield
(L/H symmetrical)
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Push gently and slowly the connector in its terminal block, as shown below.
Re-install the 4 screws paying attention to keep them from falling behind the cockpit structure.
Tighten the screws at the torque value.0.5N.m (4.42 lbf.in), see the picture below.
Screw driver
Note 1: in case of damaged screw, the screw can be replaced by a new one reference: DIN
84 M2.5X10 Stainless steel A2
Note 1: The red paint on screw heads can stay as is. The operator does not need to remove
the remains or restore the red marks.
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REFERENCE ISSUE DATE
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Pass/Fail criteria
If humidity, moisture/water ingress or corrosion is found in the connector or on the electrical braids or pins,
or if the connector cannot be opened, the windshield must be rejected.
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REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Prepare the access to the windshield metallic Z bar by removing a part of the weather seal.
MATERIAL
Adhesive tape
Clean cloth
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REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
AREA TO WORK
The area to work is located outside the windshield, on the AFT edge, close to the AFT lower corner, as shown
on below pictures.
AFT
lower
corner
Aera to work
/
AFT edge
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WORK CONTENT
The work consists of removing a part of the weather seal over the metallic Z bar on a length of approx. 50
mm to expose the metallic Z bar.
Apply adhesive tape (2 layers) on the outer glass ply along the weather seal on the lower edge on a length of
approx. 130 mm as shown on below picture.
Adhesive tape
Weather seal
On the adhesive tape, with the felt pen, make two marks, the first located at 75 mm from the corner, with a
50 mm distance between them to locate the length of weather seal to be removed, as shown on below picture.
2 Marks
75 mm (2.95 in)
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With the razor blade, make gently two light cuts on the weather in front of the penciled marks, as shown on
the below pictures.
Weather seal
Cut gently the weather seal by maintaining the razor blade parallel to the metallic Z bar, as shown on below
picture.
Razor blade
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Continue to remove the weather seal only over the metallic Z bar. Do not remove the parts of the weather seal
neither over the outer glass ply nor over the interface medium (white strip), as shown on below pictures.
Metallic Z bar
Metallic Z bar
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Page 45 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Soak the clean cloth with isopropyl alcohol and clean the exposed metallic Z bar to remove all the remaining
sealant, as shown on below picture.
Check there is no remaining sealant on the exposed metallic Z bar, as shown below.
SAINT-GOBAIN SULLY
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Page 46 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Here below is a picture of the global installation of the GSE tool ref. 98D56003001000, cables and
harness to be used. The user guide of the tool lists all the items needed for the tests.
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Page 47 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Tape cable plug adapter (item 713) on Windshield Z-bar using adhesive copper (item 704) dedicated for this
purpose as shown on pictures below.
A. Install the GSE tool item 708 as described in the user guide of tool 98D56003001000 (chapter 3.4.1) or
98D56003001002.
B. Launch the dielectric test (1500VAC during 1 minute) as described in the user guide of tool
98D56003001000 (chapter 3.5.1) or 98D56003001002.
C. Save the Pin F dielectric value.
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Page 48 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
A. Install the GSE tool item 714 as described in the user guide of tool 98D56003001000 (chapter 3.4.2) or
98D56003001002.
B. Launch the insulation test#1 (500VDC during 1 minute) as described in the user guide of tool
98D56003001000 (chapter 3.5.2) or 98D56003001002.
C. Save the Pin F insulation value..
Power off the tools and disconnect all cables as described in the user guide of tool 98D56003001000 or
98D56003001002.
SAINT-GOBAIN SULLY
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Page 49 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Pass/Fail criteria:
Using the chart given in Appendix 01 below, report the insulation and dielectric tests values on the chart.
Determine the electrical measurements areas (green, amber or red).
If the point is in the RED area, the windshield has to be discarded
If the point is in the GREEN or AMBER area, the windshield can be reinstalled on aircraft.
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Page 50 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Restore the part of the weather seal which have been removed, see the picture below.
There are two different ways to rework the part of weather seal using either the polysulfide PR1784 or the
PR1425CF.
Repair procedure:
- Soak the clean cloth with isopropyl alcohol and clean the exposed metallic Z bar.
- Apply PR1784 sealant on the weather seal with a spatula to get the correct shape.
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Page 51 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
Components required:
Components required:
- Spatula
- Clean cloth
- PR1425CF sealant
- PR1861 primer
- Isopropyl Alcohol
- 220 grit or finer sand paper
Repair procedure:
- Along the area to be reworked, abrade the PR surface with 220 grit or finer sandpaper and remove
the residues.
- Soak the clean cloth with 50% isopropyl alcohol + 50% water solution and clean the exposed
metallic Z bar, the outer glass surface and the weather seal.
- Apply PR1861 primer on exposed metallic Z bar and on the glass. (No primer on the PR).
- Apply PR1425CF sealant on the weather seal, the Z bar and the glass with a spatula to get the
correct shape.
Note:
In case the interface medium (white strip) is partially visible along the Z bar, it will be repaired without
promoter. This part will be recovered by the added PR1784 or PR1425CF
For other alternatives, refer to the Airbus Inspection Service Bulletin A300-56-0014, A310-56-2008, A300-
56-6007, A300-56-9002, A330-56-3010, A340-56-4009 and A340-56-5003.
Not applicable
4.2.4.7 Close-up
None
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Page 52 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
The inspection technical sheet (see appendix 1) must be forwarded to addresses mentioned in the Airbus
Inspection Service Bulletin A300-56-0014, A310-56-2008, A300-56-6007, A300-56-9002, A330-56-
3010, A340-56-4009, A340-56-5003.
The inspection technical sheet shall be sent on SGS request to the following address
SAINT-GOBAIN SULLY
16 Route d’Isdes
45600 SULLY SUR LOIRE
FRANCE
E-mail: inspection.sully@saint-gobain.com
SAINT-GOBAIN SULLY
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This document is the intellectual property of Saint-Gobain Sully S.A.S.
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Page 53 of 54
REFERENCE ISSUE DATE
SPSA340-56-001 A 2021/10/25
SAINT-GOBAIN SULLY
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This document is the intellectual property of Saint-Gobain Sully S.A.S.
It may not be used, reproduced, modified or disclosed without its prior authorisation
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