12a - FESA24 - Key Insights From The Latest Finance Technology La - 1553506

You might also like

Download as pdf or txt
Download as pdf or txt
You are on page 1of 66

Key Insights From the Latest

Finance Technology
Landscape Research
Matthew Mowrey

© 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form
without Gartner's prior written permission. It consists of the opinions of Gartner's research organization, which should not be construed as statements of fact. While the information contained in this
publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research
may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are
governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or
influence from any third party. For further information, see "Guiding Principles on Independence and Objectivity."
What Is an Amygdala?

2 ©©2024
2024Gartner,
Gartner,Inc.
Inc.and/or
and/oritsitsaffiliates.
affiliates.All
Allrights
rightsreserved.
reserved.Gartner
Gartnerisisaaregistered
registeredtrademark
trademarkofofGartner,
Gartner,Inc.
Inc.and
anditsitsaffiliates.
affiliates.
Fight,
Flight,
or
Freeze
3 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
“Losses loom larger than gains”

Kahneman & Tversky, 1979

4 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Counter
Measures
5 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Group Thinking …
Benefits of outside
information…

6 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Choosing the wrong technology is
biggest obstacle/challenge in finance.

2022 Gartner Tech Buying Behavior Survey

7 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Issues

What does the finance Key findings and insights


technology landscape within the finance
look like today? technology landscape.

8 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Issues

What does the finance Key findings and insights


technology landscape within the finance
look like today? technology landscape.

9 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Attributes of the Research

400 Finance Across Represented Key


Leaders the Globe Industries

74% 58
1 billion + Technologies

10 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
1

Adoption

Value

Future Investment

11 ©©2024
2024Gartner,
Gartner,Inc.
Inc.and/or
and/oritsitsaffiliates.
affiliates.All
Allrights
rightsreserved.
reserved.Gartner
Gartnerisisaaregistered
registeredtrademark
trademarkofofGartner,
Gartner,Inc.
Inc.and
anditsitsaffiliates.
affiliates.
1

Adoption

Value

Future Investment

12 ©©2024
2024Gartner,
Gartner,Inc.
Inc.and/or
and/oritsitsaffiliates.
affiliates.All
Allrights
rightsreserved.
reserved.Gartner
Gartnerisisaaregistered
registeredtrademark
trademarkofofGartner,
Gartner,Inc.
Inc.and
anditsitsaffiliates.
affiliates.
1

Adoption

Value

Future Investment

13 ©©2024
2024Gartner,
Gartner,Inc.
Inc.and/or
and/oritsitsaffiliates.
affiliates.All
Allrights
rightsreserved.
reserved.Gartner
Gartnerisisaaregistered
registeredtrademark
trademarkofofGartner,
Gartner,Inc.
Inc.and
anditsitsaffiliates.
affiliates.
Finance Tech Landscape Simplified Into
a Visualization

Adopting Exploring
In Use

14 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Concentric Rings Indicate the Level of Adoption

Adopting Exploring
Assessment Factors
Adoption Level

Exploring

In Use
Adopting
In Use

15 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Four Quadrants Group Like Technologies

ance ols
fin d To C
Te ore

Adopting Exploring
Assessment Factors n
No y an ch
g

Fi logie
hn al

no
Adoption Level

olo
Tec ritic

na s
nc
C

e
Exploring

In Use
Adopting
In Use A d v h no
Tec

tio on
an

iza ati
c e l o gi

n
m
d

to
D

es ta A Au
an n al ess ptim
d T ytics c
ool Pro nd O
s a
16 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Size of Circle Indicates the Value Received

ance ols
fin d To C
Te ore

Adopting Exploring
Assessment Factors n
No y an ch
g

Fi logie
hn al

no
Adoption Level Value

olo
Tec ritic

na s
nc
C

e
Exploring

In Use
Low Medium High
Adopting
In Use A d v h no
Tec

tio on
an

iza ati
c e l o gi

n
m
d

to
D

es ta A Au
an n al ess ptim
d T ytics c
ool Pro nd O
s a
17 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Color of Circle Indicates Where Investment Is
Headed in the Next Two Years
ance ols
fin d To C
Te ore

Adopting Exploring
Assessment Factors n
No y an ch
g

Fi logie
hn al

no
Adoption Level Value

olo
Tec ritic

na s
nc
C

e
Exploring

In Use
Low Medium High
Adopting
In Use A d v h no Future Investment

Lesser Similar Greater


Tec

tio on
an

iza ati
c e l o gi

n
m
d

to
D

es ta A Au
an n al ess ptim
d T ytics c
ool Pro nd O
s a
18 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Issue Take-Away:
The Finance Technology Bullseye depicts the
level of adoption, value and expected
investment across 58 finance technologies.

19 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Quadrant 1:
Core Finance
Technologies

20 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Core Finance Technologies
Underpin Core Finance Processes.

21 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Exploring

Co
re
Fi
na

nc
Accounting

e
Hubs
Adopting

Te
ESG Reporting

ch
Disclosure

no
Financial

log
Close
XP&A/IBP

ies
Solutions
Financial Planning
(FP&A) Software
GL On-Premises ERP
In Use

T&E Solutions
Treasury
Excel Management
System
Tax Software
ERP Capital Budgeting Tools
(Cloud) Homegrown Solutions

22 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Exploring

Co
re
Fi
na

nc
Accounting
Future

e
Hubs Adoption Value
Adopting

Te
ESG Reporting Investment

ch
Disclosure

no
Financial Exceeds All ERP (Cloud- Expected to

log
Close
XP&A/IBP Other based) Remain the

ies
Solutions
Financial Planning Categories Same
(FP&A) Software ERP (On-
GL On-Premises ERP premises) 9% Will Spend
In Use

T&E Solutions Far More


Treasury Financial
Excel Management Planning
System
Tax Software Software
ERP Capital Budgeting Tools
(Cloud) Homegrown Solutions

23 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
ERP — Still Transition but Moving Rapidly to the Cloud
Exploring

Co
re Cloud n-Premises
Fi O
na

30% 16%

nc
e
Adopting

Te
ch
no
log
ies
Hybrid
On-Premises ERP

43%
In Use

ERP
(Cloud)

24 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Exploring What Is Financial Planning Software?

Co
re
Fi
na

nc
e
Adopting

Te
ch
no
log
ies
Financial Planning
(FP&A) Software
In Use

25 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Features of Financial Planning Software

Data Decisions

Data Integration Data Model Scenario Advanced Story Telling


Planning Analytics

26 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Quadrant 2:
Process Automation
and Optimization
Technologies

27 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Process Automation and Optimization
Technologies Reduce Manual Work by
Automating Tasks or Process Workflows.

28 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Reporting BPaaS
Automation BPMS
Workflow Source-to-
Automation Pay solution
Software
In Use

iPaaS
AIP
VAs

Integrated Invoice-
to-Cash Solutions

tion
External-Data
Integration

iz a
OCR
Adopting

Process Mining

tim
Op
IDP RPA

d
an
Distributed
Integration io
n
Platforms at
Exploring

m
uto
s A
iBPMS s
ce
Pr o

29 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Reporting BPaaS
Automation BPMS
Workflow Source-to-
Automation Pay solution
Software
In Use

iPaaS
AIP
VAs
Future
Integrated Invoice- Adoption Value
Investment
to-Cash Solutions

tion
External-Data Second Most RPA 11% Will Invest
Integration

iz a
OCR Adopted Far More
Adopting

Process Mining

tim
Workflow

Op
IDP RPA Automation

d
an
Distributed
Integration io
n
Platforms at
Exploring

m
uto
s A
iBPMS s
ce
Pr o

30 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
RPA 2022
In Use

RPA Moved From

tion
in Use to Adopting

iz a
Adopting

tim
RPA 2023

Op
d
an
n
io
at
Exploring

m
uto
s A
s
ce
Pr o

31 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
RPA Software Spending
Worldwide, 2021-2026
$4.9 Billion
Five-Year Market Growth = $2.6 Billion (CAGR 15.9%)

$2.4 Billion

2021 2022 2023 2024 2025 2026

32 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
RPA Use Case in Finance

Human RPA OCR RPA RPA

• CreatesPDF • Opens PDF • Extracts data • Extracts data • Enters


from paper or invoice from PDF from PDF validated data
email • Calls OCR to • Sends data to • Sends data to into AP system
extract data AI/ML model AI/ML model • Approved
from PDF for scoring for scoring & payment
batch created

AI/ML Human Bank

• Fuzzy matches against AP • Manually • Bank pays


• Determines match score reviews invoice
• Sends high-score results back to exceptions
RPA workflow queue
• Sends low-score results to • Assigns
exceptions queue required data

33 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
In Use

VAs 2023

Virtual Assistants
Are Growing in

tion
iz a
Adopting

Value & Investment


VAs 2022

tim
Op
d
an
n
io
at
Exploring

m
uto
s A
s
ce
Pr o

34 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Issue Take-Away:
Gartner estimates that more than 56% of
organizations have an average of four or more
concurrent hyperautomation initiatives underway,
and leading companies have over 10.

35 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Quadrant 3:
Advanced Data
Analytics Tools
and Technologies

36 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Advanced Data Analytics Tools
and Technologies Process Data
for Decision Making.

37 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Data Mining
BI Tools in Finance
AI Governance Middle Layer
(Data Lake, Mart, etc.)

In Use
Self-Service Data
and Analytics
AutoML Cloud Analytics
Graph
XAI Analytics
Causal AI Big Data
NLP Analytics

Adopting
A d c hn

Low-Code Advanced
v a ol
Te

Development Analytics
n c og
ed ie

Augmented Data Quality


Da s a

Policy as Code
Anomaly and
ta n

An

Exploring
d aly Error Detection
To tic Neutral Networks
ols s
Embedded AI

38 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Data Mining
BI Tools in Finance
AI Governance Middle Layer
(Data Lake, Mart, etc.)

In Use
Self-Service Data
and Analytics
Future
Cloud Analytics Adoption Value
AutoML Graph Investment
XAI Analytics
Fourth Most BI Tools in 13% Will
Causal AI Big Data Adopted Finance Spend Far
NLP Analytics

Adopting
A d c hn

Low-Code Advanced More


v a ol
Te

Analytics Advanced
Development
n c og

Analytics
ed ie

Augmented Data Quality


Da s a

Policy as Code Big Data


Anomaly and
ta n

An Analytics

Exploring
d aly Error Detection
To tic Neutral Networks
ols s Middle Layer
Embedded AI

39 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
In Use
Adopting
A d c hn
v a ol
Te
n c og
ed ie
Da s a
ta n

An

Exploring
d al
To ytic
ols s
Embedded AI

40 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Finance leaders must be in touch
with analytics adoption.

41 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
BI Tools in Finance

In Use
BI Tools in

Adopting
A d c hn
v a ol
Te

Finance
n c og
ed ie
Da s a
ta n

An

Exploring
d al
To ytic
ols s

42 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
BI Tools in Finance

In Use
There was a huge
increase in controller

Adopting
A d c hn

adoption of BI tools
v a ol
Te
n c og

38% YoY.
ed ie
Da s a
ta n

An

Exploring
d al
To ytic
ols s

43 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Quadrant 4:
Critical Nonfinance
Technology and Tools

44 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Critical Nonfinance Technologies
Are Tangential to Finance Processes.

45 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Exploring
nce ls
a o
if n To Blockchain
n nd
log o

a
no l N
y
ch a

Adopting
Te ritic

Digital Twin Workforce


C

Planning

Knowledge
Management
Technology
IoT
Mobile-Based

In Use
Applications
PMO

User Experience Platform CRM

46 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Exploring
nce ls
a o
if n To Blockchain
n nd
log o

a
no l N

Future
y
ch a

Adoption Value

Adopting
Te ritic

Digital Twin Workforce Investment


C

Planning
Third Most CRM 13% Will
Adopted Spend Far
Knowledge
Management More
Technology
IoT
Mobile-Based

In Use
Applications
PMO

User Experience Platform CRM

47 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Exploring
nce ls
a o
if n To
n nd
log o

a
no l N
y
ch a

Adopting
Te ritic
C

User Experience Platform In Use

48 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
FinancePortal
Home

I2C

P2P

Close
`
Planning

Analytics
My Tasks My Progress

49 ©©2024
2024Gartner,
Gartner,Inc.
Inc.and/or
and/oritsitsaffiliates.
affiliates.All
Allrights
rightsreserved.
reserved.Gartner
Gartnerisisaaregistered
registeredtrademark
trademarkofofGartner,
Gartner,Inc.
Inc.and
anditsitsaffiliates.
affiliates.
Insights From
Across the Bullseye

50 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Client Questions From Across the Bullseye

51 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Client Questions From Across the Bullseye

1 What technologies deliver the highest value?

52 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Client Questions From Across the Bullseye

1 What technologies deliver the highest value?

2 Where are decision makers placing their bets?

53 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Client Questions From Across the Bullseye

1 What technologies deliver the highest value?

2 Where are decision makers placing their bets?

3 What type of value do the technologies provide?

54 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
What Technologies Deliver the Highest Value?

1 2 3

ERP (Cloud- Customer BI Tools in


Based) Relationship Finance
Management

19
(CRM)

4 5

Advanced Financial
Analytics Planning
(FP&A)
Software

55 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Where Are Decision Makers Placing Their Bets?

1 2 3

Treasury BI Tools in Data Mining


Management Finance
Systems

12 4

Graph
Analytics
5

Middle Layer
(Data Lake,
Mart, etc.)

56 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
What Type of Value Do
the Technologies Provide?

57 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Primary Value Factors

Increase Cost-Efficiency Improve Speed Enable


and Agility Resilience

Enhance Employee Increase Revenue


Productivity Through Improved
Products and/or Services

58 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Primary Value Factors

1 2 3

Improve Speed Increase Cost-Efficiency Enhance Employee


and Agility Productivity

59 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
What Technologies Are Associated With the
Highest Ranked Primary Value Factors?
1 2 3

Robotic Workflow Reporting


Process Automation Automation
Automation Software

15
(RPA)

4 5

Self-Service Financial
Data and Close
Analytics Solutions

60 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Double-Clicking on the Bullseye

19 12 15
Highest Value Decision Makers
Placing Bets
Primary Value
Drivers

61 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Intersection of Questions We’re Asked

Highest Process Where


Value Mining Decision
Technologies Makers Are
RPA Investing
Reporting
Automation
Self-Service
D&A

• Workflow Automation Technology • BITools in Finance


• Financial Close Solutions
Associated With • Middle Layer
Primary Value Factors • Data Mining

62 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Key Issue Take-Away:
Use the Bullseye to home in on opportunities
within your current finance technology
stack, as well as those you may be
missing completely.

63 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
All Gains No Losses
64 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Recommendations

Familiarize yourself with the 2023 Finance Technology


Bullseye Research.

Submit an inquiry request if you’d like help with your finance


technology roadmap.

Submit an inquiry request if you’re thinking about replacing your


financial planning software.

65 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.
Recommended Gartner Research

2023 Finance Technology Bullseye Report


Matthew Mowrey
Drive Agility by Deploying a Composable Finance Technology
Strategy
Nisha Bhandare
Magic Quadrant for Financial Planning Software
Regina Crowder, Matthew Mowrey and Vaughan Archer
RPA Opportunity Selection and Prioritization Tool
Alejandra Lozada and Mike Helsel

Access to Gartner research is subject to individual subscription type and product entitlements.
66 © 2024 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates.

You might also like