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    John King
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    4 views35 pages

    Case Study 3

    Uploaded by

    John King

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    Download as pdf
    of 35
    Case Study (Delegate) Processes: PD1-3 (and relevant parts of PD7-9) making excellence a habit (QMSO4 01ENIN v6.0(AD05) Oct 2021 ©The Briish Standards Institution 20218 Page 37 Case Study (Delegate) LLL ACTIVITIES — Processes, Objectives and Measures — Issue 4 (Extracts) Ronny ray TT Cusomerseais | Develop shade ‘© Annual cours schedsle . ommanagemes: | 5 erty any new ot modified ww ‘courses tobe un . . ives ‘© Determine resource needs and | § PD1-Course planning | * Exiting Couneoscupancy define selection criteria for Senior management and |» Competitor analysis . managementTeam =| Resource needs ‘+ Koowledge necessary problems and preventive ‘stions PD? = Course development ‘+ Feedback on existing courses | ¢ (Objectives Ensure courses are aaintined and kept upto due Instructional designer and ‘development tutors lopment ine for tuors and updated each quarter © Correctly completed

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