WHAT CONSTITUTES AN

OPERATIONAL
DEFINITION?

www.benchmarksixsigma.com
 MEANING

Operational Definition is a clear,

concise, detailed and
unambiguous definition of the
metric.

www.benchmarksixsigma.com
This would ensure that all staff have
the same understanding of the
metric - what is being measured,
the way it is estimated, recorded
and reported out - thereby
reducing the variation in the
observed values.

www.benchmarksixsigma.com
It helps in providing a clear-cut
detailed definition of a metric. It
provides a systematic way of
transforming a conceptual
illustration into a measurable one.

www.benchmarksixsigma.com
If there is no Operational
definition for a metric or
characteristic you need to know,
you may not know how it should
be used / addressed. In that case,
an organisation can get erroneous
or indifferent results. There would
be no standardisation of its usage
/ addressing.

www.benchmarksixsigma.com
 BENEFITS OF USING AN
OPERATIONAL DEFINITION:

1. There will be a standardised way

of usage across the organisation.

2. It will be easy to explain the

metric/characteristic to new
joiners as it is standardised.

www.benchmarksixsigma.com
3. Since, how to assess and what
to assess is known, data accuracy
errors are avoided to an extent.

4. A high quality outcome will be

achieved because of #3.

www.benchmarksixsigma.com
 INQUIRE NOW!

Learn about Operational Definition

in our Green Belt, Black Belt, and
Master Black Belt programs

+91 98113 70943

www.benchmarksixsigma.com

https://tinyurl.com/BSSinquire