RECOMMENDATION LETTER

I am pleased to certify that Yam Lal Dhakal has completed the thesis
entitled "Impact of training on Civil Servants in Surkhet district" under my
supervision and guidance. This is his own work and I recommend this thesis
for final evaluation and approval.

……………......…………………

Dr. Mahendra Prasad Shrestha

Thesis Supervisor

I
 ACKNOWLEDGEMENTS

This thesis has been completed with the great deals of support and guidance
from many people. It was impossible to complete this work without their
valuable support. Now, I am taking this opportunity to express my sincere
acknowledgement for the support and inspiration.

First of all, I would like to thank Kasthamandap School of Public Affairs

Management, Kathmandu for giving me the permission to carry out the
thesis entitled "Impact of training on Civil Servants in Surkhet district". I
express my heartfelt gratitude to Dr. Mahendra Prasad Shrestha, for his
continuous guidance, inspiration, motivation and support at each step of the
study. I also thank to entire KASPAM family, especially to Ms. Chetana
Thapa, who guided and supported me for the selection of study area.
Similarly, thanks are due to Mr. Deepak Kumar Khadka and Mr. Tulsi Lal
Shrestha for helping me to the entire study period.

Finally, I would like to express my scene of gratitude to all, who contributed

directly or indirectly in the completion of this thesis work.

Yam Lal Dhakal

Reg. No: 072-2-3-05691-2014

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 TABLE OF CONTENTS

Page No

Approval Sheet

Recommendation Letter I

Acknowledgement II

Table of Contents III

List of Tables V

Abbreviations VI

CHAPTER-I

INTRODUCTION

1.1 Background of the Study 1

1.2 Statement of the Problem 14
1.3 Objectives of the Study 15
1.4 Significance of the Study 15
1.5 Limitation of the Study 16
1.6 Ethical Considerations 16
1.7 Organization of the Study 17
1.8 Definition of Key Terms 17
CHAPTER – II
LITERATURE REVIEW
2.1 Conceptual Framework 19
2.2 Theoretical Review 21
III
2.2.1 Book Review 22
2.2.2 Thesis Review 35
2.2.3 Article Review 45
2.2.4 Newspaper Review 48
2.3 Research Gap 50
CHAPTER – III
RESEARCH METHODOLOGY
3.1 Research Design 51
3.2 Population and Sampling Method 53
3.3 Nature and Sources of Data 54
3.4 Data Collections Technique 55
3.5 Method of Data Presentation and Analysis 56
CHAPTER-IV
PRESENTATION AND ANALYSIS OF DATA
4.1 Personal Information 57
4.2 Training and Development 59
4.3 Findings of the Study 68
CHAPTER –V
SUMMARY AND CONCLUSION

5.1 Summary 71

5.2 Conclusion 74

REFERENCES

APPENDICES

IV
 LIST OF TABLES

Table No. Title Page No.

4.1 Age status of the respondents 57

4.2 Gender of the respondents 58

4.3 Educational status of the respondents 58

4.4 Awareness about the training and development program 59

4.5 Participation in any training and development programs 60

4.6 Training and development as a part of organizational strategy 60

4.7 Expectations from Last Training Program Participated 61
4.8 Frequency of attending in training program 61
4.9 Procedure to select for training 62
4.10 Perception about the training program 63

4.11 Satisfaction with the training program 63

4.12 Quality of training program 64

4.13 The training is relevant to the current Job 64

4.14 Fell the need of further training 65

4.15 Effectiveness of the training and development program 65

4.16 Impact of training and development 66

4.17 Opinion about training environment and infrastructures 66

4.18 Training for individual as well as organizational development 67

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 ACRONYMS / ABBREVIATIONS

ATC Agriculture Training Centre

BS Bikram Sambat
CBS Central Bureau of Statistics
EPSS Electronic Performance Supportive System
FOM Faculty of Management
FY Fiscal Year
GoN Government of Nepal
GOs Government Organizations
JIT Job Instruction Training
KSA Knowledge, Skill, Attitude
LDTA Local Development Training Academy
MoFAGA Ministry of Federal Affairs and General Administration
MPA Masters of Public Administration
NASC Nepal Administrative Staff College
NGOs Non-government organizations
NJA National Judicial Academy
No Number
SEE School Education Examination
SLC School Leaving Certificate
SPSS Statistical Package for Social Science
T&D Training and Development
TID Training Instructional Design
TNA Training Needs Analysis/Training Need Assessment

VI