Document Number

Group Five Projects STD-SHE-001/7

Revision Number
HEALTH AND SAFETY MANAGEMENT SYSTEM 01
SHE MANAGEMENT STANDARD No 7 Page Number
COMMUNICATION, CONSULTATION AND Page 1 of 1
PARTICIPATION

Intent
Effective, transparent and open communication and consultation is maintained with stakeholders associated with
Company activities. Stakeholders are encouraged to participate in and contribute to sustainable development through
SHE performance improvement initiatives.

Performance Requirements
7.1 Systems are in place to identify stakeholders and to ensure proactive development of strategies, including
consultation, to identify and address their concerns and expectations. Consideration is given to the local

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context and social and cultural factors, in order to facilitate understanding and informed discussion.

7.2 The Sustainable Development Policy, these Standards, and relevant information on SHE matters, risks, plans
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and performance are communicated throughout the organisation to all persons working for or on behalf of
Group Five, and to external stakeholders on a regular basis. Systems provide for consultation, feedback, and
tracking of follow-up actions.

7.3 Employees and contractors participate (or have representation) in the development, implementation, review
and improvement of SHE initiatives and programmes, the establishment of SHE goals and targets, and the
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review and verification of SHE performance. External stakeholders are encouraged to participate in relevant
activities. Participation of employees, contractors and external stakeholders is recorded.

7.4 Proactive and open consultation and communication with governments, authorities and other organisations is
maintained in order to contribute to the development of public policy, relevant legislation and educational
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initiatives in relation to sustainable development.

7.5 SHE information and learning’s are shared across Group Five sites and operations and, as appropriate, with
external stakeholders.

7.6 Concerns, complaints and relevant external communications related to the SHE aspects of Group Five
operations are recorded in a register, acknowledged, investigated as incidents and outcomes reported back to
relevant stakeholders. Mechanisms are in place to resolve conflicts where they arise, through consultation and
participation directly with stakeholders or their intermediaries.

7.7 Sustainability reports addressing SHE performance, initiatives, risks and stakeholder concerns, are produced
on an annual basis. Consideration is given to the local context and social and cultural factors, in preparing and
distributing the reports to stakeholders.

7.8 Community relations plans are in place and the effectiveness of communication, consultation and participation
processes is regularly reviewed in collaboration with stakeholders.