Wine Service

Wine Steward: Good day Ma’am/Sir, I am Ms./Mr. ____________ and I’m here to present the wine you
ordered.
(Stand in the right side of the guest and make sure that the wine label is facing to the guest)
- You ordered for a bottle of (Wine Details) example. Cabernet Sauvignon Red Wine, Juicy
black cherry, and plum fruit and with excellent acidity. It has a bottle size of 750ml with 15%
alc/vol. It has a good vintage of 2010 and was made in a vineyard in Europe.
Shall I open your wine for you Ma’am/Sir?

Guest: - Yes please

Wine Steward: Okay Ma’am/Sir, for a while please.
Note: The wine steward will open the wine correctly using a corkscrew.
After opening the wine present the corkscrew to your guest, use a saucer/coaster.

Wine Steward: Excuse me Ma’am/Sir here is the cork.

If I will may, can I pour your wine into your glass for you to check or evaluate?
How’s the taste Ma’am/Sir?

Guest: - It’s Good!

Wine Steward: Great, can I fill your glass again Ma’am/Sir?
Do you need anything else Ma’am/Sir?
I will just leave your wine here and if you need anything else Ma’am/Sir don’t hesitate to
call me.
Enjoy your wine Ma’am/Sir.