STANDARD OPERATING PROCEDURE (SOP)

SOP NO.: 3 AUTHOR: Linkan DATE: 27/6/2024 REVISION NO.: REVISION DATE: STATUS:

PR Manager
Process - Number and name Parent Process - The upper levels of the operating model

03- Front office staff Management Team

SOP Owner - The process owner or someone else Process Time - The total time to perform the process

Anmol Full day

Purpose - Briefly describe the purpose of the SOP Scope - The affected areas and the audience where the SOP may be relevant

Maintaining Hygiene of sitting area,completion of orders on time,taking reviews on google Every order in the eye of the manager,Online image.
and manually.

Outputs - List the process outputs, deliverables, and reporting requirements Responsibilities - Identify the primary roles and describe their responsibilities
1 Happy Customers Happy Customers 1
2 Growth in sales Happy Face 2
3 Incentives on growth in sales No tobacco 3
4 Loud calm voice 4
5 Order management and reviews. 5
6 6
Process Steps - The steps required to perform the SOP in order (from start to finish) Process Map - A graphical representation of the process
1 Greetings to the guest once they arrive.
2 Fulfill the demand of outllet and base kitchen (in morning in one go)
3 Lunch and dinner preparation on time .
4 Sitting management maintainance as per the number of guest.
5 Keep in mind the order and fulfill the demands on time.
6 Once order is complete go and take the review.(in mid and in last)
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15
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Inputs - Inputs required before proceeding with the SOP such as forms, checklists, etc.
1 Checklist of Responsibilities and Duties. 1
2 Cart order checklist. 2
3 3
4 4
5 5

Name Signature Date

Issued by Linkan
Revised by Vikram
Authorized by Vikram

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Neither this document nor the information contained may be reproduced or disclosed without a written consent from the QM

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 STANDARD OPERATING PROCEDURE (SOP)
SOP NO.: AUTHOR: DATE: REVISION NO.: REVISION DATE: STATUS:

< SOP Title >

Process Name Parent Process SOP Owner Process Time

Purpose Scope

Definitions and Abbreviations Responsibilities

1 1
2 2
3 3
Process Steps Process Map
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Related SOPs and Documents Distribution List

Name Signature Date

Issued by
Revised by
Authorized by

Neither this document nor the information contained may be reproduced or disclosed without a written consent from the QM

www.citoolkit.com