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SESSION 207

THE ROLE OF ARTIFICIAL INTELLIGENCE

IN PROJECT MANAGEMENT

John Tseriwa, PMP

Technology Advisory Board Member
National University of Science and Technology

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 The Current Status

https://www.pmi.org/learning/thought-leadership/ai-impact/shaping-the-future-of-project-management-with-ai

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 AI in the Project Management Profession
Gartner predicted that by 2030, AI will take over and “eliminate” as much as
80% of project management tasks, including data collection, tracking and
reporting.

q Impact and benefits.

q Real-world applications.

q AI as a collaborator.

https://www.gartner.com/en/newsroom/press-releases/2019-03-20-gartner-says-80-percent-of-
today-s-project-management
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Machine Learning (ML)
Machine Learning (ML) is AI's subset that learns from data without explicit
programming.

q Uses of ML in project management.

q Benefits of ML in project management.
q Market potential of ML in project
management.
q Specific ML applications of ML.

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Generative Artificial Intelligence (GenAI)

The emergence of Generative AI (GenAI), propelled by the

likes of OpenAI's ChatGPT, has undeniably amplified the
impact of AI on project management. However, simply
acknowledging AI's presence is no longer enough.
q To thrive in this evolving landscape,
project managers must actively
explore and leverage AI’s
transformative potential.

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Generative Artificial
Intelligence (GenAI)

• Leverage GenAI for its

Strengths.
• Maintain Human Oversight
for Complex Decisions.
• Foster Collaboration and
Learning.

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https://www.pmi.org/learning/thought-leadership/ai-impact/shaping-the-future-of-project-management-with-ai
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Natural Language Processing (NLP)

Natural Language Processing (NLP) is a subfield of AI that focuses on the

interaction between computers and humans using natural language.

q Benefits of NLP for project

managers.
q Sentiment analysis and data
extraction.

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PMI Infinity™: The All-New AI-Powered
Resource for Project Professionals
• The AI-powered assistant for project professionals.
• PMI Infinity, now exclusive to PMI members,
leverages sources generated and vetted by the PMI
global community of project professionals.
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AI Tools and
Platforms.
• By using AI tools and
platforms, project managers can
automate routine tasks, improve
accuracy, and make more
informed decisions.
• Examples of AI tools that
project managers can use.

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Use Cases of AI in
Project
Management.

• AI technology is becoming
increasingly important in project
management. It can automate
routine administrative tasks such
as scheduling meetings and
data entry, freeing project
managers to focus on problem-
solving aspects of project
management.

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AI is not meant to replace project managers but to enhance
their capabilities and improve project outcomes.

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Ethical Guidelines in AI-Enhanced Project
Management

q Transparency and Explainability.

q Fairness and Non-discrimination.

q Privacy and security.

q Accountability and oversight.

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Privacy Guidelines in AI-Enhanced Project
Management

q Data Minimization and Purpose

Limitation

q Data Subject Rights and Security

q Transparency and Notice

q Compliance with Data Regulations

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Prepare for The Future of AI-Powered Project
Management
• Learn about the possibilities and opportunities of AI in
project management.
• Push to integrate AI as soon as possible to free up time for
higher-value tasks.
• Learn how to use robotic process automation (RPA) bots to
automate straightforward but time-consuming tasks.
• Learn about big data collection and data analysis
technologies.
• Learn how to use AI-enhanced data visualization tools to
identify bottlenecks in projects.
• Stay up-to-date with emerging technologies and best
practices in AI-powered project management.

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Conclusion

The possibilities and opportunities presented by AI in project management are vast

and ever-expanding. While responsible data use and ethical considerations are
crucial by taking strategic steps like starting small, upskilling your team, and
leveraging data visualisation, you can unlock the true potential of AI to:
q Free up your time for higher-value tasks.
q Make data-driven decisions for better outcomes.
q Optimize resource allocation and streamline processes.
q Identify and mitigate risks proactively.
q Foster collaboration and communication across teams.
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 Let’s continue
the conversation!

Connect with me via

LinkedIn. Scan my
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your mobile device.

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THANK YOU
QUESTIONS?
Contact me at info@johntseriwa.com

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