CONFIDENTIAL

5 Troubleshooting
5-1 Parts Level Troubleshooting
Notes: 1. If a picture does not appear, Click the Brightness and Contrast button on the front panel, and then increase the value
of Brightness and Contrast.
2. Check the following circuits.
• No raster appears: Power circuit, Horizontal output circuit, H/V control circuit, and H/V output circuit.
• High voltage develops but no raster appears: Video output circuits.
• High voltage does not develop: Horizontal output circuits.

5-1-1 No Power Supply

Check and replace FG601, D601, WAVEFORMS

D701, Q701, IC601 and ZD601.
1 368 V (IC601, #1)
Check the Voltage at
C607 plus polarity point.
Is the Voltage 400VDC? No Check and replace
with PFC : 400VDC FG601, D601, D703.
without PFC : it is different
according to input voltage

Yes

No Check and replace

1 IC601 Pin 1 waveform is right?
IC601, ZD601, D606, IC701.

Yes
The secondary voltage of
T601 is right? No Check TR, IC and biode
(Is it same the schemetic diagram) related to every B+ line.

Yes

• Check IC651 (KA78R12) Pin 12? No

Appear 4VDC Pin 4 of IC651?
• Is the voltage 12VDC?

Yes No

Done. Check and Micom. (IC201) Yes

• Check and replace IC651.

• Check every IC connected to 12V.

CF21G* 5-1
5 Troubleshooting
CONFIDENTIAL
5-1-2 PFC Failure

Check the Voltage at IC701 Pin5. No Check and Replace D702,

The Voltage is around 10VDC? R711, ZD705, ZD706.

Yes

No
Q701 Gate waveform is right? Replace IC701.

Yes

Check the Voltage at D701 cathode. No

Replace Q701, D701.
The Voltage is about 400VDC?

Yes

Done.

5-1-3 DPMS Failure

Check signal source

H/V sync. video signal.

Make No H/V sync.

( That is power off mode).

LED blinks? No Check IC201 Pin 25

Does +12V Line off?
or replace IC201.
(Check the IC651 output Pin 2)

Yes

Does +14V_V Line off? No

Check Q671, D670.
(Check the Q670 Collector)

Yes

No Check IC201 Pin 22

Does the Q620 activate?
or replace IC201.

Yes

Done.

5-2 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-1-4 H_Deflection Failure

1. Appear the Voltage 12VDC at

No IC402 Pin 7 replace R451.
2 IC402 Pin 6 waveform is right?
2. Check IC402 Pins 6~5, 7~6.
3. Replace IC402.
Yes

Q454 drain No Check Q451, Q452, Q453,

3
waveform is right? ZD450, R467, D456.

Yes

Q401 gate, drain No Check Q250, Q251, IC250

4 5
waveforms are right? Check +12V line.

Yes

Q402 base, collector No Check and replace D402 and Q402.

6 7
waveforms are right? Check DY connector connection.

WAVEFORMS

2 IC402, #6 3 Q454, Drain 4 Q401, Gate

CH1 P-P = 10.96 V CH1 RMS = 6.180 V CH1 P-P = 11.6 V CH1 RMS = 6.944V

5 Q401, Drain 6 Q402, Base 7 Q402, Collector

CF21G* 5-3
5 Troubleshooting
CONFIDENTIAL
5-1-5 S Correction Failure

Check S1 ~ S6 signal.
Refer to the S-corrction table page?

S1~S6 signals are right at No

Check and replace IC201.
each frequency block?

Yes

Check and replace

C411, C414, C415, C416, C417, C418,C419,
Q403 ~ Q407, Q408 ~ Q412, Q413, Q414.

5-1-6 H_Lin. Failure

IC201 Pin 21 voltage varies with No

Replace IC201.
different H_Lin. DAC values?

Yes

IC403 Pin 7, 8 voltage varies with No Check +12 V line.

different H_Lin. DAC values? Check some parts around IC403.

Yes

Check L403.

5-1-7 Invariable H_Size

D250 Cothode voltage varies with No

Check and replace IC250, IC201.
different H_Size DAC values?

Yes

IC402 Pin 6 output duty varies with No Check some parts

different H_Size DAC values? around IC250, IC201.

5-4 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-1-8 Abnormal H_Size
WAVEFORMS
The Voltage waveforms at No Repeat the troubleshooting
7 7 Q402, Collector
Q402 Collector are right? Guide of H_deflection failure.

Yes

No
8 T402 pin 8 wareform is right? Replace T402.

Yes

Check some parts around 8 T402, #8

IC250 and IC402 Pin 1 and 2.

5-1-9 Side Pin or Trap Failure

IC250 Pin 24 output exists? No

9 Check and replace IC250.
The waveform is right?

Yes
Check and replace IC402.
Check some parts IC402 Pin 2 WAVEFORMS
and IC250 Pin 24.
9 IC250, #24

5-1-10 Para. or Pin Balance Failure

IC250 Pin 24 output varies with

different DAC values?

No

Replace IC261.

CF21G* 5-5
5 Troubleshooting
CONFIDENTIAL
5-1-11 Tilt Failure

Check tilt connector connection

IC201 Pin 19 output duty varies No

Check and replace IC201.
with different DAC values?

Yes

IC403 Pin 10, 11 output varies with No

Check and replace IC403.
different DAC values?

Yes

Check and replace CRT.

5-1-12 V Deflection Failure

Is 14V at IC301 Pin 2? No Check and replace R312, R316. WAVEFORMS

Is -14V at IS301 Pin 5? Refer to 5-1-1 No Power supply.
10 IC250, #23
Yes

IC250 Pin 23 output exists? No

10 Check and replace IC250.
The waveform is right?

Yes

IC301 Pin 6 output exists? No Check and replace some

11
The waveform is right? parts around IC301. 11 IC301, #6

Yes

Check V DY connector connection.

5-6 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-1-13 V Size or Pos. Variation Failure

IC250 Pin 23 output varies with No Check some parts around IC250.
different DAC values? Check bias voltage.

Yes

Check and replace IC250 and IC301.

5-1-14 High Voltage Failure

Q504 gate driving pulse exist? No Check +12 V line. WAVEFORMS

12 Check and replace
The waveform is right?
Q502, Q503, R511, IC501. 12 Q504, Gate
Yes
Are there some voltages No Check and replace Q504, D508,
(350V, 30V, -210V, etc)
D509, D530, D507, D505.
at secondary part of FBT?

Yes

Done.

CF21G* 5-7
5 Troubleshooting
CONFIDENTIAL
5-1-15 ABL Failure

Input full white pattern to monitor.

IC102 Pin12 input exists and Yes

Check and replace IC102.
varies with different patterns?

No

Check CN102, Q101, Q102, ZD101.

No
T501 Pin 8 Voltage exists? Check and replace T501.

Yes

IC103 Pin 16 output exists and No

Check and replace IC103.
varies with different patterns?

Yes

Check and replace IC102 and CRT

5-1-16 Focus Failure WAVEFORMS

IC250 Pin 11 and 32 No 13 2.20 V (IC250, #11, 32)

13 Check and replace IC261.
output are right?

Yes

Some parts around Q551, No

Replace failed part.
Q552, Q553 and Q540 are right?
CH1 P-P = 2.20 V CH1 RMS = 2.776 V
Yes
14 580 V (T502, #1)
No
14 Some parts around T502 are right? Replace failed part.

Yes
Does the voltage of Q541 No
collector change as the FH function Check Q541 and others components.
is changed on the OSD menu? CH1 P-P = 580 V CH1 RMS = 278.2 V

Yes

Check the connection between FBT

Pin 13, CRT Socket PCB.

5-8 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-1-17 No Video

Check signal cable and connection. WAVEFORMS

15 CRT Socket, Red, Green, Blue

IC101 Pins 1, 3 and 5 No Check CN101, IC1, QR51, QG51,

inputs are right? QB51, and IC3 on BNC Board.

Yes

IC101 Pins 20, 22 and 24 No Check Vcc on IC101

outputs are right? and replace IC101.

Yes

IC102 Pins 25, 28 and 30 No Check +12 V line.

outputs are right? Check and replace IC102.

Yes

Are there waveforms at CRT No Check +80 V line.

15
Socket Pin Red, Green, Blue? Check and replace IC105 and
components around IC105.

Yes

G2 voltage is right? No Check D598, D599 and G2 wire.

Heater Voltage is right? Check CN102 wire Assy.

Yes

Change CRT.

Done.

CF21G* 5-9
5 Troubleshooting
CONFIDENTIAL
5-1-18 Micom Failure

No WAVEFORMS
IC201 Pin 35 input is over 4.2V? Check IC650.
16 3.42 V (IC201, #8)
Yes

IC201 Pin 8 and 9 No

16 17 Check X201, C203 and C204.
inputs are right?

Yes
CH1 P-P = 3.42 V CH1 RMS = 2.500V
No
All in/output values are right? Replace IC201. 17 3.16 V (IC201, #9)

Yes

Done.

CH1 P-P = 3.16 V CH1 RMS = 2.560 V

5-1-19 OSD Failure

Check CN102 and connector Ass’y. WAVEFORMS

18 IC103, #6, 17
IC103 Pin 6 and 17 No Check and replace
18 19 waveforms are right? Q104, IC201 Pin 23.
Is there 5V on IC103 Pin 5 and 24?
Check 5V Line.

Yes

IC102 Pins 1, 2 and 3, No

Check and replace IC103.
4 input is right?

Yes 19 IC103, #5, 24

Does the Voltage Change on No
IC201 Pins 16, 17 When you Check CN204 and Assy.
push the control Button?

Yes

Check IC201.

Done.

5-10 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-1-20 User Control Failure

Check connector Ass’y.

IC201 Pins 16 and 17 inputs are No

Check and replace function key.
right at each function?

Yes

Check and replace IC201.

Done.

5-1-21 Degaussing Failure

Check degaussing connector.

Yes
RL601 operation is right? Check D-Coil, POS601.

No

Yes
Q601 base input is right? Check and replace Q601.

No

No Check and replace IC201.

IC201 Pin 31 output is right?
Check user function key.

Yes

Done.

CF21G* 5-11
5 Troubleshooting
CONFIDENTIAL
5-2 General Troubleshooting

5-2-1 No Picture

Yes Go to 5-2-2 Shut down WAVEFORMS

LED blinks?
troubleshooting guide.
20 R, G, B, Video
No

No Check D598, D599 and G2 wire.

G2 Voltage is right?
Also check around FBT circuits.

Yes

No
Heater Voltage is right? Check CN201 Assy and D642, Q672.

Yes

No Return back the No Video (5-1-17)

20 R, G, B Cathode is right?
troubleshooting guide.

Yes

Check the CRT Socket which

it is connected with CRT.
Replace the CRT.

5-2-2 Shut Down

LED is blinking so fast Yes Check SDA (IC201 Pin 12) and SCL
(Once per 300m sec)? (IC201 Pin 11) Replace IC280, IC201.

No

LED is blinking once a second?

Yes

Check signal cable and signal source.

5-12 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-2-3 Missing Color

Proper Video levels are No Check signal generator and

on CN101 Pin 1, 3 and 5. replace BNC Board.

Yes

Proper AC voltage are No

on all cathodes? Refer to 5-1-17 No Video.

Yes

Proper DC voltage are No Check IC105 Pin 1, 3 and 5.

on all cathodes? Check and replace IC105 and IC104.

Yes

No Check D598, D599 and G2 wire.

G2 voltage is right?
Check around FBT circuits also.

Yes

Change the CRT.

Done.

CF21G* 5-13
5 Troubleshooting
CONFIDENTIAL
5-2-4 Visible Retrace

Check white balance adjustment.

No
G2 voltage is right? Check G2 control volume and FBT.

Yes

Blank pulse is on Pin 23 of No

Check CN102, Q104.
IC102 on Video board?

Yes

Blank pedestal is on No Check IC102 and related

Pin 25, 28 and 30 of IC102? components.

Yes

Is V_FLB and DC_bias on No Check Q301, CN102 Assy,

G1 Pin at CRT socket? Q520, D520, and D521.

Yes

Done.

5-14 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-2-5 Unsynchronized Image

Compare input sync. of IC201

Pin 41 and 42 with output sync.
of IC201 33 and 34.

No
Are they all right? Check and replace IC201.

Yes

Are H_Out and V_Out No

Check and replace IC250.
of IC250 Pin 23 and 26 right?

Yes

Are H_FLYBACK of No
Check CN102 Assy and Q103.
IC102 Pin 23 right?

Yes

Check clamp pulse of IC102

Pin 22 replace IC201 and Q107.

Done.

CF21G* 5-15
5 Troubleshooting
CONFIDENTIAL
5-2-6 Misconvergence

Are the C/G control circuits in the video Board?

No Yes
Check the C/G control Assy
Try readjusting convergence.
(CN104, CN105).

Proper voltage are appeared No

The convergence is on IC106 Pin 7, 8, 10, and 11 Check and replace IC106.
now within spec.? in Video Board.

No
Change CRT and readjust
Change CRT and convergence. No
Yes
readjust convergence.

Done.
Done.

5-16 CF21G*
5 Troubleshooting
CONFIDENTIAL
5-2-7 Poor Focus

Adjust focus VR.

Yes Aging monitor and

Improved focus?
check for focus change.

No

Check focus leads from

FBT to CRT Socket.

Check the CRT Socket.

No Refer to 5-1-16 Dynamic

Dynamic focus circuit is right?
Focus Failure.

Yes

Replace the CRT and verify focus.

5-2-8 Purity Failure

Degaussing

Yes
Purity is right? Done.

No

No
Degaussing circuit is right? Refer to 5-1-21 Degaussing Failure.

Yes

Replace CRT and verify purity.

CF21G* 5-17
5 Troubleshooting
CONFIDENTIAL
5-2-9 No Operating High Light Zone

Change the video signal WAVEFORMS

to windows pattern.
21 IC101, #14, 15

Does not the High Light No

Zone appear? Done.

Yes

Are the waveforms right No

21 Check connection Assy (CN102).
on IC101 Pin 14 and 15?
22 IC101, #18
Yes

Is the waveform right on No

22 Check and replace IC103.
IC101 Pin 18?

Yes

Check and replace IC105?

Yes

Done.

5-18 CF21G*