Provide Club Reception Services

Look at some vocabulary words that you will encounter along the lesson.
1. Club- Is an association or group dedicated to a particular group or interest.
2. Group- a number of people or things that are located close together or are considered or classed together.
3. Interest- the state of wanting to know or learn about something or someone.
4. Regulation- a rule or directive made and maintained by an authority.
5. VIP- a very important person.
Learning Activity 1: Word Puzzle
Direction: Be able to find and mark 10 key terms about providing club reception services in this lesson

1. ________________________________
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10. ________________________________
Learning Activity 2: True or False
Direction: Write T on your answer sheet if the given statement is correct; otherwise, F if it is not
appropriate.
_____1. Club reception is being provided to the guest.
_____2. A member does not need to pay a membership fee to be part of the club.
____3. A card is a proof of membership.
____4. Club consisting of few groups that have the same interests.
____5. The member of the club cannot enjoy the amenties and services given by the hotel.
____6. There are rules and regulations needed to follow inside the hotel’s facilities and amenities.
____7. There are designated members of the hotel's club or VIP service.
____8. Hotel provides advice and information on club services and facilities to customers and club
members.
____9. Membership rules, conditions, benefits, and entitlements are needed to discuss first to the person
who wish to be a member of the club.
____10. Everyone is not entitled to be a member of the club.
Learning Activity 3:
Direction: Make your own Club Membership Rules & Regulations

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