Jahir Hussain Liqaut Ali, Chennai, India.

PROFILE SNAPSHOT
Mobile: +91 7200840596 Email: Jahirmca07@yahoo.co.in
Date of Birth: 02-11-1982| Nationality: Indian | Gender: Male Passport Number: S2847043
SAP BASIS LEAD
CONSULTANT
AREA OF
EXPERTISE

SAP HANA
SAP BTP Support
SAP SAC Support
SAP Netweaver
Installations &
Configurations
Upgrade & Migration
Transport Management
System
BASIS Support
Performance Management
Issue Resolutions
Database Management
SAP User Administration
Project Management
Team Management
Service Request
Incidents Management
SAP CHaRM Management
Problem Management
SAP Innovation Management

EDUCATION

Master of Computer
Applications from
Krishnasamy College of
Engineering, Anna
University, India - 2007

CERTIFICATIONS

SAP Certified Technology

 Accomplished SAP Technology Associate and AWS Solutions Architect Certified professional with 10+ years of experience in
SAP user administration, SAP R/3, SAP HANA, SAP Netweaver, installations, configurations, project management, database
management, root cause analysis and performance management
 A versatile SAP Basis Lead/Technical Manager with excellent communication and leadership skills providing timely and effective
production support in a 24/7 environment
 Strategice leader in managing large scale end-to-end Planning, Implementation, Support, Upgrade and Migration of SAP
NetWeaver/HANA products
 Profound experience in SAP Implementation, SAP Systems Landscape, AWS Migration, SAP Maintenance and Support
 Proved ability in Installation of SAP HANA 1.0, SAP HANA 2.0, DR drill of multi-tier HA environment and SAP HANA revision
updates
 Skilled in configuration, administration and monitoring of SAP HANA using SAP HANA STUDIO and HANA Cockpit
 Dexterous in overseeing project support teams, document process control methodologies, issue tracking, resolution and root cause
analysis
 Strong working knowledge of HANA daily support activities, SAP Version Upgradation and updating of Enhancement Pack &
Support Pack stack
 Sound cognizance and experience in release management, change management, maintenance, production support and application
management to meet business requirements
 Outstanding communication & leadership skills that have been put to good use in effectively resolving problems and promoting a
positive work environment
KEY PROFILE
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 Oversee entire SAP version upgrade, enhancement pack update, support pact stack update of various SAP products like:
o SAP version upgrade and Unicode conversion from SAP R/3 4.7 Extension Set 110 to EHP6 for SAP ECC 6.0 (Netwever703)
o SAP version upgrade for BW system from SAP Netweaver 7.3 to SAP Netweaver 7.4, EP system from SAP Enterprise Portal
7.02 & 7.01 to SAP Enterprise Portal 7.4.
o SAP Technical upgrade from EHP5 & EHP6 for SAP ERP 6.0 to EHP8 for SAP ERP 6.0.
o EHP upgrade from EHP5 for SAP ERP 6.0 to EHP7 for SAP ERP 6.0
o BW upgrade from SAP Netweaver04 640 to SAP Netweaver 7.3 SPS8
 Administer implementation and migration operations including:
o Manage greenfield implementation/configuration of Solution manager 7.1, SAP PI 7.1, SAP PO 7.3 & 7.4, EHP6 for SAP ECC
6.0, EHP3 for SAP CRM 7.0, EHP3 for SAP SRM 7.0
o Key involvement in installation/configuration fo solution manager 7.2, develop disaster recovery setup for various customers and
rebuild landscape as per crisis management like EHP5 for SAP ECC 6.0, solution manager 7.2
o Handle installation of content server on max DB, Dual-stack split for SAP CRM, Physical to VM migration for landscape –
EHP7 for SAP ECC 6.0, solution manager 7.2, Landscape consolidation of SAP non-production systems for optimizing cost for
customers
 Collaborate with customers & internal team members for support, implementation, upgrade, and migration activities
 SAP Cloud Support
o Design Infrastructure for Organization Responsible for the SAP Hardware Sizing and procurement.
o IMS is responsible for supporting the infrastructure of different clients as per the contract, which include SAP Application,
Databases, Cloud technologies.
o SAP Cloud Basis Support Team Deliverables review and setup the process.
o SAP HANA Database XS service enable for SAP innovation management.
o SAP Project RLF review and effort approval for Technical Proposal.
o SAP BTP and SAC module technical reviews.
o SAP BTP Monthly Cloud utilization review.
o SAP Auditing and Licences handling.
 Responsible for managing teams of multiple technologies involving – Cloud, SAP Basis, DB and OS.
 Handled service request, incidents management, change management, problem management and shift schedule management
 Spearhead project support teams and provide training & implement KT plans for New Joiners

PROFESSIONAL EXPERIENCE

SAP BASIS Lead/Technical Manager @ Accenture Solutions Pvt Ltd. India| September 2021 - Till Date

SAP Technical Lead, @ WIPRO InfoTech. India | Nov 2015 - Oct 2021

SAP BASIS Senior Consultant @ IBM India Pvt Ltd. India | Feb 2015 – Oct 2015
SAP Associate IT Consultant @ ITC InfoTech India Ltd, India | Feb 2012 - Oct 2014

SAP IT Executive @ ITC Ltd. India | Feb 2008 - Feb 2012

KEY PROJECTS DELIVERED

Project # 1 | SAP BASIS Lead/Technical Manager| September 2021 - Till Date

Client: IFFCO SANNA (UAE) & SAP EC3 SE ( SAP Private Cloud )
o IMS is responsible for supporting the infrastructure of different clients as per the contract, which include SAP
Application, Databases, Cloud technologies.
o SAP Basis Support Team Deliverables review and setup the process.
o SAP S4/HANA 2021 Upgrade Project from SAP S4/HANA 1809.
o Solution Manager 7.2 ChaRM implementation.
o SAP HANA Database XS service enable for SAP innovation management.
o SAP Project RLF review and effort approval for Technical Proposal.
o SAP BTP and SAC module technical reviews.
o SAP BTP Monthly Cloud utilization review.
o SAP Auditing and Licences handling.
o Design Infrastructure for Organization Responsible for the SAP Hardware Sizing and procurement.
o Responsible for managing teams of multiple technologies involving – Cloud, SAP Basis, DB and OS.
o Ensure proper transition of the knowledge and process from client to offshore teams.
o Ensure that all the support shifts are properly staffed and attend to the team’s constraints and requirements.
o Ensure that the deliverables are reported to the management and stake holders on timely basis.
o Analyze the client operations, future enhancements and provide additional services to the client as per the
contract.
o Analyzing the efforts and skills required to support new projects before signing off the contract.
o Responsible for leading a team of Technical Leads and SME’s of various technologies.
o Guide and Mentor the team members as an when needed and ensure a healthy work environment.
o Designing and provisioning of new cloud environment as per the client requirements.
o Design, Deploy and maintain enterprise class security, network, and systems management applications within an
AWS environment.
o Implement process and quality improvements through task automation. Institute infrastructure as code, security
automation and automation of routine maintenance tasks.
o Implementation of DR setup as per the architecture and client business needs.
o Configuration and Patch management using Ansible Playbooks.
o Setting up
o Hardening of the servers as per the benchmark provided by the security audit teams.
o of Load balancers with Autoscaling to meet the client business demands.
o SLA’s and deliverables management.
Project #2 | SAP Basis Technical Manager | Nov 2015 – Oct 2015
Clients : State Bank of India, Tata AIA Life Insurance, DMart Hypermarket, Tata Croma, Arvind Ltd., Tata Trent Ltd., Tata Star Bazar,
STMicroelectronics Private Limited, WIN, Suzlon, Hindustan Fluorocarbons Limited, Triveni Engineering & Industries Ltd, Tata Power,
HPCL-Mittal Energy Limited, Mahanagar Gas, HPL Electric & Power, WCCLG, WCCVL, WEL Splashcorp, Alembic Pharmaceuticals
Ltd, Shasun Pharmaceuticals and Odisha Mining Corporation
Key Deliverables
 Carrying out a wide array of operations like end-to-end project management operations, risk management, dependency analysis,
impact analysis, planning strategies for service improvement, performance management, team management, productivity
improvement, escalation management and recruitment of new resources in the domain
 Collaborating with customers & internal teams for support, implementation, upgrade and migration activities
 Overseeing service request, incident/change/problem management, tickets resolution and review/preparation of MIR & RCA for
major issues also executed SOP for incident team
 Pivotal role involvement in team meetings for analysing team progress and determining team goals to enhance the team performance
 Executing KT plans for new joiners, providing technical training for the new/existing team members and initiating new
practices/technology
 Successfully prepared various technical solutions few are mentioned below:
o Private cloud to MS Azure cloud migration for complete landscape (S/4 HANA, Suite on HANA, Fiori, BW, PI, Solman, Content
server with platform Linux, database HANA, Sybase)
o On-premises to GCP cloud migration for ECC landscape with platform Windows, database MS SQL
 o Physical to VM migration for ECC landscape with platform Windows, database Oracle
 Effectively implemented various projects few are mentioned below:
o SAP Technical upgrade from EHP5 & EHP6 for SAP ERP 6.0 to EHP8 for SAP ERP 6.0
o Support pack stack update of various SAP products
o Installation and configuration of Solution manager 7.2
o Landscape rebuild as part of crisis management – EHP5 for SAP ECC 6.0, solution manager 7.2
o Built Disaster recovery setup for various customers (on-premise/cloud)
o Physical to VM migration for landscape – EHP7 for SAP ECC 6.0, solution manager 7.2
 Accountable for providing technical assistance, performing a technical audit for critical systems, and project plan validation
 Managing SAP HANA systems through SAP HANA cockpit and studio.
 Configuring EWA & CQC reports, providing RCA, reviewing MIS and handling escalations
 Transitioning of new customers to the domain including technical landscape analysis, customer-specific operations/functions,
collecting required technical documents, risk identification and discussion, providing KT to the team

Project # 3 | SAP Associate IT Consultant | Sep 2015 - Jan 2016

Client: SAP Support Project (RC4, SAPSS)
 Performed EHP upgrade for ERP6 EHP5 TO EHP7, Sap Netweaver upgrade for BW systems (NetWeaver 7.3 to 7.4) & EP systems
(NetWeaver 7.02 to 7.4) and Kernel upgrade
 Supported system after each upgrade activity, upgrade the system using latest SUM tool and generated stack XML
 Provided support pack upgrade of solution manager 7.1, Basis support for the daily system run and executed SAP note

OTHER PROJECTS DELIVERED

Project # 4 | SAP BASIS Senior Consultant @ IBM India Pvt Ltd. India
Client: SAP Support Project (ALFA)

Project # 5 | SAP Associate IT Consultant @ ITC InfoTech India Ltd, India | Feb 2008 - Oct 2014

Client: ITC ESPB (Education and Stationery Products Business) , ITC PPB (Packaging & Printing Business) , ITC WIMCO

References upon Requests