Social Assistance Identification
for Senior Citizens
Ranvil Mae C. Reyes (Author)
Regional Information and Communication
Technology Management Section
Department of Social Welfare and Development
Luna, La Union, Philippines
e-mail: ranvilmaej@gmail.com
Mc Gerald P. Erginio (Author)
Telecommunications Industry
International Business Machines Corporation
Bangar, La Union, Philippines
e-mail: mcgerald@gmail.com
Debry T. Galleta (Author)
Pantawid Pamilyang Pilino Program
Department of Social Welfare and Development
Bauang, La Union, Philippines
e-mail: dggalleta2210053@student.dmmmsu.edu.ph
Jeffrey U. Rapanut (Author)
College of Computing Studies
Ilocos Sur Polytechnic State College
Sta. Maria, Ilocos Sur, Philippines
e-mail: rapj0820@gmail.com
Abstract—This study addresses the challenges faced by the Office
of the Senior Citizen Affairs (OSCA) in managing records
manually and proposes a solution through the development of a
web-based Senior Citizen Identification Management System.
The current manual approach leads to issues such as data
replication, difficulty in record tracing, and space constraints.
The proposed system aims to streamline operations by offering
online registration for membership, processing identification
cards, and managing the personal information of senior citizens.
The study identifies key problems related to data quality,
storage, and ID card delivery. By employing the Rapid
Application Development (RAD) model, the system aims to
provide real-time information, benefiting both the OSCA and
senior citizens. The significance lies in reducing administrative
burden, offering convenience to senior citizens, and improving
overall data management for enhanced social services. The
success of the project contributes to the researchers' expertise in
program development.
Keywords-senior citizens; social assistance; identification;
RAD model; data management;
Chloe P. Reotutar (Author)
College of Communication and Information
Technology
University of Northern Philippines
Bangued, Abra, Philippines
e-mail: chloereotutar@gmail.com
Jay Carlou C. Sabado (Author)
City Information and Communications
Technology Office
City Government of San Fernando, La Union
San Juan, La Union, Philippines
e-mail: jsabado00012@student.dmmmsu.edu.ph
Victoria Kirsten R. Sison (Author)
College of Communication and Information
Technology
University of Northern Philippines
Vigan City, Ilocos Sur, Philippines
e-mail: vkirstensison@gmail.com
I. INTRODUCTION
Technology is evolving at a very fast pace which is useful
to everyone’s daily living from manual work to being replaced
by computers or any advanced technology that makes our
work faster and easier. Organizing and administering an
organization is difficult if the records are not maintained or are
kept carelessly and fraudulently. Record management, on the
other hand, involves the accurate, dependable, and formal
management of the processes of creating, receiving,
maintaining, and discarding valuable business records.
The manual approach in managing and storing records of
the agency for senior citizens resulted in several issues,
including excessive data replication, difficulty tracing
previous members' records, and most especially, difficulty
tracing the flow of members' past data. Since records are
usually stored manually, some problems may occur. In
inadequate record control and keeping, retrieving records is
extremely difficult. It can also occupy a lot of space inside
their office for every record they have and, in some scenarios,
where data or the information of the senior citizen might go
missing or damaged because it is manually recorded.
The researchers propose a system that could be a help to
the Office of the Senior Citizen Affairs (OSCA) by
developing a record management system administered by
office staff who cater transactions for senior citizens such as
providing transactions and services to the members' online
registration for membership, processing and issuing
identification cards used for benefits and privileges of senior
citizen’s members, and handling the personal information of
all member of senior citizens.
This study aims to create a user-friendly senior citizen ID
system for improved OSCA operations. Challenges include
enhancing data quality, defining criteria for storing and
assessing information, and outlining the process for issuing
senior citizen identification cards.
This study aims to create a "Social Assistance Identification
for Senior Citizen" system, transitioning from manual to
automated processes for improved accuracy and interactivity.
The specific objectives include identifying issues faced by
senior citizens, designing a Senior Citizen Identification
Management System using the RAD Model, and evaluating and
producing identification cards based on senior citizens' input.
The study of social assistance identification for senior
citizens is of significant importance in the context of modern
social services the following are key points highlighted as
follows:
(1) The success of the project will highly benefit the Office
of the Senior Citizen Affairs (OSCA) in San Fernando, La
Union since they are in charge of managing and keeping the
records of the senior citizens in the city. With the
implementation of the system, there will be a reduction of
administrative burden, rather than maintaining paper records.
(2) For the Senior Citizens, given their age, the system will
highly benefit them in processing their records in the comfort of
their homes. They would not need to personally visit the office
to register themselves as senior citizens. The system will assure
them that their records are accurate and safe. (3) The Social
Assistance Identification System for senior citizen records
streamlines the storage and management of crucial information
such as emergency contacts and personal details. This efficiency
can lead to the improvement of social services provided to
senior citizens.
II. FUNCTIONAL REQUIREMENTS
(1) User Registration and Authentication. The system has
a user registration module and a standard authentication process
for security. (2) Profile Management. The system can capture,
review, update, and delete basic and family information,
pictures, and signatures. (3) Generation of ID. The system
generates Identification Cards for Senior Citizens which
contains a unique ID, alphanumeric (A-Z, 0-9) characters, SCC-
Alphanumeric-year-month-day or other required format being
used by the senior citizen office, and picture and signature must
be visible for easy identification. (4) Reporting. The system can
generate necessary reports for government use. (5) Dashboard
Analytics. The system can provide dashboard analytics for
easier interpretation of data.
III. NON FUNCTIONAL REQUIREMENTS
(1) Security. The system should ensure system security,
and the development of the system must be compliant with
the Open Worldwide Application Security Project
(OWASP) for web security, and vulnerability assessment.
(2) Privacy. Collected information must maintain privacy
and data collection must be compliant with the data privacy
law. (3) Regulatory Compliance. Generated ID Cards must
be readable and contain information for proper identification
of Senior Citizens. (4) Data Availability. All reports should
be readily available anytime if it is needed. (5) Data Integrity
Ensure the consistency and accuracy of data at all times.
IV. METHODOLOGY
Research Design
The research designs used by the researchers were
developmental and descriptive. Developmental research is a
method to investigate patterns and sequences of growth and
change as a function of time. It is used in this study to
develop an efficient and complete functional computer-
based system.
Software Development Life Cycle (SDLC)
In this study, Rapid Application Development (RAD)
was used as the SDLC model. The RAD described the
method of software development which heavily emphasizes
rapid prototyping and iterative delivery. The RAD model
was, therefore, a sharp alternative to the typical waterfall
development model, which often focuses largely on planning
and sequential design practices. Utilizing a Rapid
Application Development method, researchers can
aggressively utilize knowledge and discoveries gleaned
during the development process itself to shape the design and
or alter the software direction entirely.
Figure 1: RAD Methodology Process
The RAD generally follows a cyclical process that
includes four basic steps or phases which are: Planning
Requirements, User Design, Rapid Construction,
Cutover/Transition, or Implementation. In each step/phase,
the researcher performs a specified activity to develop a
system.
The RAD process consists of four main phases:
 (1) Requirements Planning phase which is the
initial agreement on project scope and requirements. This
enables the commencement of prototyping for future stages.
(2) The User Design phase studies and analyzes the business
processes related to the system, that includes the
development of system structure, screen layouts, and
selection of the development approach. (3) Rapid
Construction phase includes the detailed design completion,
software creation, and testing. The generation of a system
operating at an acceptable performance level is done during
this phase. This phase also includes the documentation
preparation for system operation and transition software
development. (4) The Cutover phase resembles the final
tasks in the SDLC implementation phase. This involves data
conversion, testing, system changeover, and user training.
Compared to traditional methods, the RAD process is more
efficient, resulting in a quicker build, delivery, and operation
of the new system.
V. CONCEPTUAL FRAMEWORK
VI. RESULTS AND DISCUSSION
system to operate at an acceptable level of performance. The
Cutover Phase, resembling the final tasks in the SDLC
implementation phase, highlighted the efficiency of the
transition to the new system. This ensured a smooth adoption
and successful user training process which became effective
for converting the system to deployment status. The
combination of developmental research designs and the
RAD model has proven successful in developing a
computer-based system.
The results indicated not only the efficiency of the system
but also the benefits of an agile and user-centric development
process. The compressed timeline further underscores the
advantages of this methodology, showcasing its potential for
future software development projects.
REFERENCES
[1] Akbar, A., Irmayanti, A., & Prajaka, S. (2018,
November). Application of Web-Based Activity
Management Using the RAD Method. In 2018 2nd East
Indonesia Conference on Computer and Information
Technology (EIConCIT) (pp. 147-152). IEEE
[2] Cababaro, D. (2016). Educational Research Writing
made easy. Quezon City: Great Books Trading.
[3] Geverola, D. L. Jr., & Ugsang, J. B. (2018, May). Senior
Citizen Web-Based Profiling System. Retrieved from
https://www.scribd.com/document/380413323/Senior-
Citizen-Web-based-Profiling-System
[4] Citizens Registration Management System. (n.d.).
https://www.scribd.com/doc/49162007/CITIZENS-
REGISTRATION-MANAGEMENT-SYSTEM-Chapter-
One

The adoption of developmental and descriptive research

designs, coupled with the utilization of the Rapid
Application Development (RAD) model in this study, has
yielded significant results in developing an efficient and
functional computer-based system. The research design
allowed for an in-depth exploration of patterns and
sequences of growth and change over time, essential for the
system's evolution. In conclusion, the selection of RAD as
the SDLC model allowed for an agile development process.

The User Design phase, which aims to study business

processes, analyze activities, and develop system structures,
contributed to a user-centric design. This brought about the
successful development of screen layouts that enhanced user
experience and streamlined essential functions. The Rapid
Construction phase's focus on detailed design, software
testing, and documentation preparation emphasized the
importance of not only system functionality but also
performance and operational readiness. This allowed the