Pre -Intermediate

Writing emails 2
Raising concerns in a meeting

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We’ll watch some videos from a hidden
camera TV comedy show.

After, I’ll get you to discuss what you

think will happen next!

1: https://www.youtube.com/watch?v=PE5Ww4x1_CY&t=8s

2: https://www.youtube.com/watch?v=UDdVWQBPMt8&t=14s

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•Learn some useful phrases for
responding to a request

•Learn some phrases to raise

concerns and respond to concerns

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Polite opening line Stating the reason for Making a request Closing lines
why you’re writing
I hope…you are well I’m writing to inform you that… I’d be grateful if you could… Thanks in advance (when you’ve
made a request)
this email finds you well Just wanted to… If you could…that would be great.
Let me know if you have any
you’re having a good Any chance you could…? It’d be questions about that (after a
start to the week much appreciated! order given)

you’re having a good I’m writing regarding/in regards I was wondering if you could… I hope that’s ok (after a order
morning to/about/in connection with… It’d be much appreciated! given)

you had a nice weekend The reason I’m writing is… It’d be much appreciated if you Should you have any questions,
could… please don’t hesitate to contact
me (after a order given)

I look forward to hearing from

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Hi Georgia,

Hope you’re having a good week too. That information you requested, I can’t.

Regards,

Pete

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 Responding with a ‘yes’ Responding with a ‘no’

About/regarding/in regards to/ in connection with About/regarding/in regards to/ in connection with
the information requested… the information requested…

…please find the file attached …I’m afraid that won’t be possible
…here it is

…Have you tried…?

I hope that helps, I’m sorry I can’t be of more help,

Should/If you have any questions, please don’t

hesitate to contact me (after a request),
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Scenario A) You are a member of the
public and are writing to request
access to Area 51.

Scenario B) You are a member of the

public and are writing to request
opening times for the NASA museum
in Houston, Texas.

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Regards,
Best Regards,
Best Wishes,
Best
Yours,
Cheers, (equivalent to ‘saludos’)

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 Magazine p43

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 Magazine p43

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 Magazine p44

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 Magazine p44

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 Magazine p44

A refurbishment = physical changes made to a building

(decoration or physical changes to structure)

Bills = things you have to pay each month like electricity,

gas, water, credit cards etc.

Fixed desks = fixed = permanently attached,

permanently assigned

To be worse off = to be poorer

Hotdesking = a type of office environment/dynamic,

where you can work at any desk

Spare = ‘’it’s a good idea to carry a spare tyre in the

back of your car’’ extra, things that are not used but are
available to use

Such a = semajante, tal *we use this to refer to an

example of behaviour (I’ll explain more next class)
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Lack of = escasez, falta de

 Magazine p44

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 pp. 9-10
The listener also has a role to play in
actively listening to the speakers.

Do the phrases below:

a) encourage the speaker
b) echo the speaker’s feelings

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