Professional Documents
Culture Documents
Ben Bplan Final
Ben Bplan Final
i
DECLARATİON
This project is my original copy which I am presenting to Kenya National Examination council without
referring from elsewhere.
Signature:..................................Date...........................
Supervisor: Joshua
Signature:...................................Date..........................
ii
DEDICATION
I dedicate this project to my entire family for their support .I really appreciate their sincere concern. I
sincerely wish to express my gratitude to all friends who gave their support and well wishes to
accomplish this task.
iii
ACKNOWLEDGEMENT
I wish to express my sincere gratitude to my parents , brothers and sisters for their moral support and
financial assistance they have given me throughout the research which had made me successfully in my
studies.
I also acknowledge my classmates for their help they have made on me and may they be blessed.
Finally I wish to thank all my friends and my supervisor MR. Benson Kipkirui for his genuine guidance
he gave me during the research exercise.
iv
Table of Contents
DECLARATİON.........................................................................................................................................................2
DEDICATION............................................................................................................................................................3
ACKNOWLEDGEMENT.............................................................................................................................................4
EXECUTIVE SUMMARY............................................................................................................................................5
1.0 Business Description.....................................................................................................................................5
2.0 Market plan...................................................................................................................................................5
3.0 Organization and Management....................................................................................................................5
4.0 OPERATIONAL PLANNING.............................................................................................................................5
5.0 Financial Plan................................................................................................................................................6
CHAPTER ONE.........................................................................................................................................................7
1.0 BACKGROUND OF THE OWNER.....................................................................................................................7
1.1 BUSINESS DESCRIPTION................................................................................................................................7
1.2 NAME OF THE BUSINESS...............................................................................................................................7
1.3 LOCATION AND ADDRESS..............................................................................................................................7
1.4 Ownership and Registration..........................................................................................................................8
1.5 Type of Business............................................................................................................................................8
1.6 Product and Services.....................................................................................................................................8
1.7 Industry.........................................................................................................................................................9
1.8 Justification of Opportunity........................................................................................................................10
1.9 Goals of The Business..................................................................................................................................10
1.10 Entry and Growth Strategy........................................................................................................................10
CHAPTER TWO......................................................................................................................................................12
2.0 MARKET PLAN.............................................................................................................................................12
2.1 Marketing Objectives..................................................................................................................................12
2.2 Customers...................................................................................................................................................12
2.1.1 INSTITUITIONAL....................................................................................................................................12
2.1.2 INDIVIDUAL..........................................................................................................................................12
v
2.3 Market shares and segments......................................................................................................................13
2.4 Competitors................................................................................................................................................14
Strength.......................................................................................................................................................14
Weaknesses...............................................................................................................................................14
2.5 METHODS OF PROMOTION AND ADVERTISEMENTS...................................................................................14
2.6 Pricing Strategy...........................................................................................................................................15
2.7 Distribution strategy...................................................................................................................................15
2.8 Sales tactics.................................................................................................................................................15
2.9 DISTRIBUTIONPOLICY..................................................................................................................................15
CHAPTER THREE....................................................................................................................................................16
3.0 Organization and Management..................................................................................................................16
3.1 ORGANISATIONAL CHART...........................................................................................................................16
3.2 MANAGER PERSONEL................................................................................................................................16
ASSISTANTMANAGER.............................................................................................................................17
SALESREPRESENTATIVES....................................................................................................................17
CREW/CLEANER.........................................................................................................................................17
3.3 OTHER PERSONEL........................................................................................................................................17
3.4 Recruitment Training and selection............................................................................................................19
3.4.1RECRUITMENT....................................................................................................................................19
3.4.2TRAINING............................................................................................................................................19
3.4.3PROMOTION......................................................................................................................................19
3.5 Motivation...................................................................................................................................................20
3.6 Legal Requirement......................................................................................................................................20
3.7 Support Service...........................................................................................................................................21
CHAPTER FOUR.....................................................................................................................................................22
4.0 PRODUCTION/OPERATION PLAN................................................................................................................22
4.1Operation Facilities and Equipments...........................................................................................................22
4.2 FACILITY LAY OUT........................................................................................................................................23
4.3 Production Strategy....................................................................................................................................24
4.4 Production Process.....................................................................................................................................24
4.6 Regulation Affecting the business operation...............................................................................................25
CHAPTER FIVE.......................................................................................................................................................26
vi
5.0 FINANCIAL PLAN..........................................................................................................................................26
5.1Pre- Operational Costs.................................................................................................................................26
5.2 Estimation of Working Capital.....................................................................................................................27
5.3 Cash Flow....................................................................................................................................................27
5.4 Proforma Income Statements.....................................................................................................................28
5.5 Balance Sheet..............................................................................................................................................30
5.6 BREAK EVEN POINT.....................................................................................................................................31
vii
EXECUTIVE SUMMARY
It describes the following;
viii
4.0 OPERATIONAL PLANNING
The operation process of the business shall be effective in order to run its daily activities effectively.
Trained and qualified People shall be employed to provide appropriate operation. The daily basis
operation of which all workers shall have to comply and strictly follow are;
- The working hours after lunch shall extend until 5.30pm when the business shall be closed.
- All employees shall have to be on duty exactly 8.00am in the morning.
- The manager shall allow his employees to attend seminars and tours in relation to their
department .The gained knowledge shall be used to improve the business
ix
CHAPTER ONE
1
Kapkatet
sotik
2
Types of Switches
One gang one way switches 18 9000
One gang two way switches 23 12000
Two gang two way switches 17 17000
Types of sockets
Double way sockets 40 13000
Single way sockets 16 23000
Types of Lamps
Sodium vapour lamps 6 19000
Mercury vapour lamps 4 17500
Fluorescent lamp 10 15000
Types of Cables and their Sizes
1.5mm2( live neutral earth) single core. 2 7000
2.5mm2(live neutral earth) single core. 4 10000
1.5mm2(live neutral earth) sheathed 6 12000
2.5mm2( live neutral earth) sheathed 4 20000
10mm2 single core 7 18000
Lamp holders 100 9000
Motors 5 15000
Generators 6 60000
Bulbs 15 10000
Electrical bells 7 25000
The business will service some machines like motors,generators etc. which will be sold to customers.
1.7 Industry
The business fall under industrial product where it offers quality services as they are given by the
manufacturer.
The industry assembling electrical accessories will be medium in size.This will be due to their
capacities.
3
The employees who will be working at BENMOTO Electrical Shop are the one who shall be well
skilled and have attained the required grade and qualified to be an electrician.
4
The arrangement will be made between the landlord and the owner of BENMOTO electrical and
electronics. There will be advertisement through radios,posters all over Kericho region and the
newspaper.The employees will be interviewed and recruited.
There will be 6 discount on goods and services worth two thousand shillings and above, 3 discount on
goods worth six hundred shillings and above.
The business requires to be advertised for public or customers awarenes. This can be done through
mass media, written billboards and launching of a ceremony. During launching, some hand- out inform
of posters should be given as means of communication to far away customers.
When the business matures, it makes more profit which enable opening of many branches and get
known all over as one of the most reliable electrical shop countrywide thus gaining customers'
confidence all over.
5
CHAPTER TWO
i) Market shares
The business will run for at least 46% depending on the surrounding customers and this will enable
him/her to prosper to other various parts in the area.
2.2 Customers
2.1.1 INSTITUITIONAL
Benmoto electrical and electronics will supply its materials to various customers.These are;
i)Hospitals eg Kisii level Six Hospital,kapletundo dispensary etc.
ii)Local polytechnics eg bureti polytechnic.
6
2.1.2 INDIVIDUAL
Calcare electricals just within the shop
Benmoto electrical will use the following tactics to beat his customers;
a)Give service to customers as the first priority.
b)Taking the materials to customers regularly at agreed time.
c)Selling the materials at reasonable price to retain and attract more customers.
Others 45,000 40
7
25
40
15
20
2.4 Competitors
Before starting the business,we have come up with the ways of defeating our competitors in the
market.The main competition Eterprises are;
i)Westside electrical
ii)Nilcon electrical
iii)Lightning electrical
Strength
a) will offer transportation facilities to customers
b) will supply materials at required time
c) will sell goods and services of high and modern quality.
Weaknesses
(a) Lackofadequatemanagerialskills
(b) Lackofmoderntechnologyleadingtodelayinproduction
(c) Exorbitantprices
8
2.5 METHODS OF PROMOTION AND ADVERTISEMENTS
The business will use promotional and advertising methods to increase its
sales.Thebusinesswillallowandofferdiscountstothecustomerswhopurchaseinlargequantities.Thebusine
sswillalsoofferfreesamplesduringthefirstweekofitsoperation.Themethodofadvertisingproductswillincl
ude.
(i) Posters – they shall be well designed printed and stuck on walls of buildings where
people find access through example outside shops, on street along path and road
function.
(ii) The Radio– this will be done over the popular radio station like kitwek FM and KBC
RadioTaifa FM reaches majority of the people in the area.
(iii) Free samples – customers will be given free samples so as to build trust to the
products
9
2.9 DISTRIBUTIONPOLICY
Theproductswillbe distributedthroughthefollowingchannels
Theproductswillbetransportedbyroadtransport.Thereisbecausetheareahasa
network of tarmac road.This transport will involve both strollers for short distancesand vehicles to
consumers far away. The cost of transporting will be Kshs.19, 000 permonth.Transportation of the
productswill face various difficulties due to the delayscaused by inadequate means of transport but the
entrepreneur will expand the meansbypurchasingmorevehicletocopeupwiththesetransportproblem
10
CHAPTER THREE
Organization
This is the collection of people joined together in same formal association to achieve group objective.
Management
This the coordination of human material resources to accomplish an objective
Manager
11
ASSISTANTMANAGER
Diplomainpurchasingandsupplies
Goodcommunicationskills
Computerskills
Twoyearsexperienceandabove23years
SALESREPRESENTATIVES
AtleastadiplomainSalesandmarketing
Adrivinglicensewithoneyearexperienced
Goodcommunicationskills
Abovetheage25
Computerliterate
CREW/CLEANER
Self-efficient
KCSEResults
CertificateofGoodconduct
I]Keentothedetails
ii)to improve knowledge and skills of recording by attending seminars
iii) to supply the best quality material in various areas
12
The business will be managed by manager and assisted by the assistant manager.The owner will use his
knowledge who he has acquired from the course.Assistant manager will directly be answerable to the
general manager of the all enterprise matters concerning the management of the business.
Denomination: Christian
Manager duties
- Decision makers
- Business representation
- Business negotiation
Assistant Manager
Qualification;
Diploma in Business Administration
Duties;
- Controlling office facilities
- Supervising the staff
- Maintaining administration recordsrecords
13
Account Clerk
Qualification
A holder of KATC from the recognized instutution
Duties
- To pay workers
- Preparing and writing accounts statements
- Preparing the cheques.
3.4.2TRAINING
The employees and staff will acquire skills to improve their performance from jobtraining,
attending seminar and from industrial attachments which will assist themimprovetheir
efficiency.
3.4.3PROMOTION
“SUPER-SWEET CAKES BAKERS will give a promotion policy based on experience,
hardworking, loyalty and family link.Also those employees with good
performanceovergivenyearsconsecutivelywillinaproperpositiongetapromotion
RENUMERAITONANDINCENTIVES
Theentrepreneurwillmotivatetheemployeesbygivingrightsandprivilegetoparticipate in decision
making.In order to ensure that they work under low
14
supervisiontheentrepreneurwillgiveoutincentivestothebestperformingemployees.Theemployeeswi
llalsoreceivepaymentforthenumberovertimehourstheyworkinthe business
REMUNERATION
N O P O S I T I O N NO OFF SALARY PM(KSHS) SALARY PM(KSHS)
• C a s h i e r 1 3 0 , 0 0 0 3 6 0 , 0 0 0
• M a n a g e r 1 5 0 , 0 0 0 6 0 0 , 0 0 0
• Human resource 2 4 0 , 0 0 0 4 8 0 , 0 0 0
• A c c o u n t a n t 2 5 0 , 0 0 0 6 0 0 , 0 0 0
• Technical personnel 1 3 0 , 0 0 0 3 6 0 , 0 0 0
• S a l e s p e r s o n 1 7 , 0 0 0 8 4 , 0 0 0
• W a t c h m a n 5 2 5 , 0 0 0 3 0 0 , 0 0 0
• S t o r e k e e p e r 3 1 5 , 0 0 0 1 8 0 , 0 0 0
• C l e a n e r 4 2 4 , 0 0 0 2 8 8 , 0 0 0
• T e c h n i c i a n 1 2 5 , 0 0 0 3 0 0 , 0 0 0
T O T A L 2 1 2 9 6 , 0 0 0 3,552,000
3.5 Motivation
The business will give incentive to motivate the employees such as yearly bonus, they will be provided
with lunch,house and medical allowances at every month.All these will be done to motivate their
morale and also the manager and others will adopt respect to all employees' recognition of individual
workers and making decision to employees
15
3.7 Support Service
The supply will get various support enterprise to assist the workshop to achieve their objectives support
services include:
Bank
The business will require the services of cooperative bank of Kenya in borrowing money for long term
and short term loans whenever there is financial need.
Coopetative Bank
Kisii branch
P.O.BOX 35820
Kisii
Insurance Company
The investor will ensure the business is insured against various risks which may arise within the
business such as at break of fire, theft, road accident during transportation.
P.O.BOX 31003
NAKURU
16
CHAPTER FOUR
3 Computer P e r m a n e n t Keeping the record of the products and the names of employe s P A M A H i r e d 1 2 65,000 780,000
4 Meter box Standard To show the 562amount of power consumed Jua kali o w n e d 1 2 0 5 0 0 60,000
Industry
5 Pvc cable Standard Current to pass through them SONEX o w n e d 5 6 2 5600 314,7200
17
6 . switch Standard To control the installation o w n e d 1 2 0 3 0 0 36,000
Power Max
The business will offer free transportation to the customers who buy goods in bulk.
BENMOTO SHOP
18
CASHIER
MANAGER
ACCOUNTS
STORE
TOILETS BATHROOM
19
1 . E l e c t r i c i t y 1 , 5 0 0 1 8 , 0 0 0
2 . W a t e r 1 , 0 0 0 1 2 , 0 0 0
3 . L i n c e s e 3 , 0 0 0 3 6 , 0 0 0
4 . I n s u r a n c e 5 0 0 6 , 0 0 0
5 . T r a n s p o r t 2 , 5 0 0 3 0 , 0 0 0
6 . A d v e r t i s e m e n t 1 , 5 0 0 1 8 , 0 0 0
7 . S a l a r i e s 2 5 , 0 0 0
8 . R e n t 1 5 , 0 0 0
Laws
All rules and regulation should be adhered to the act of Kenya law governs every employers and
employees to the company
Safety Regulations
For provision of safety the staff to the eterprise dust coats and gloves shall be provided to use
when handling sharp appliances which are dangerous.
20
CHAPTER FIVE
O p e n i n g s t o c k 5 0 , 0 0 0
L a b o u r 4 0 , 0 0 0
P r e m i s e s 2 8 , 0 0 0
R e n t 1 5 , 0 0 0
S a l a r i e s 3 0 , 0 0 0
T r a n s p o r t e x p e n s e s 2 , 5 0 0
R e p a i r a n d m a i n t a i n c e 1 , 5 0 0
A d v e r t i s e m e n t 1 , 5 0 0
21
E l e c t r i c i c t y 1 , 5 0 0
W a t e r 1 , 2 0 0
L i n c e n s e 3 , 0 0 0
Pre-paid rent 4 , 0 0 0 1 y e a r l o a n 2 0 , 0 0 0
D e b t o r s 1 6 , 6 0 0 C r e d i t o r s 1 5 , 4 0 0
Cash i n ha n d 4 5 , 5 0 0 R e n t 4 , 0 0 0
S t o c k 8 5 , 5 6 0 S a l a r i e s 3 4 , 5 0 0
T O T A L 1 9 , 8 4 6 0 7 3 , 9 0 0
22
CASH IN FLOW
C A P I T A L - - - - - - - - -
D e b t o r s - - - - - - - - -
CASH OUTFLOW - - - - - - - - -
ELECTRICITY 9 3 5 0 8 0 5 0 8 2 5 0 1 0 5 0 0 9 4 5 0 1 0 8 0 0 8025 6 0 0 0 6 0
S A L A R I E S 5 0 0 0 0 5 0 0 0 0 5 0 0 0 0 5 0 0 0 0 5 0 0 0 0 5 0 0 0 0 50000 5 0 0 0 0 5 0
INSULARANCE 5 7 0 0 - 3 0 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3000 3 0 0 0 3 0
W A T E R 6 0 0 8 6 0 0 0 3 0 0 0 5 0 0 3 5 0 0 3 5 0 0 4000 4 5 3 5 3 0
23
5.4 Proforma Income Statements
Benmoto electrical and electronics and Services proforma Trading and Loss Account as
at31stDec 2018
C R K S H S . D R K S H
Purchase credit 7 2 5 , 0 0 0 S a l e s c r e d i t 6 8 3 , 0 0
Purchase cash 1 , 8 1 0 , 0 0 0 S a l e s c a s h 1 , 3 5 3 , 0 0 0
2 , 5 3 5 , 0 0 0 N e t s a l e s 2 , 0 3 6 , 0 0 0
GROSS PROFIT
N e t s a l e s
2 , 0 3 6 , 0 0 0
Cost of goods sold
Gross profit
1 , 3 6 5 , 0 0 0
T O T A L 6 7 1 , 0 0 0
E X P E N S E S 2 , 0 3 6 , 0 0 0
E l e c t r i c i t y 2 , 0 3 6 , 0 0 0
W a t e r 6 7 1 , 0 0 0 `
24
3 5 , 5 2 0 ,
6 3 5 , 4 8 0
F I X E D A S S E T S L O N G T E R M L I A B I L I T I E S
Drawings 52990
25
Owner’s equity 388270
26
27