HP PageWide Pro 750 Multifunction Printer –

Service Cost Data

(HP Internal and Channel Partner only)
© Copyright 2017 HP Development Company,
L.P.

Reproduction, adaptation, or translation without

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allowed under the copyright laws.

The information contained herein is subject to

change without notice.

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services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.

Edition 1, 9/2017

M c05795391
S c05836796
Table of contents

1 Introduction ............................................................................................................................................................................................... 1

2 Estimates for print usage and failure: AMPV and MIBF ....................................................................................................................... 2
Average Monthly Print Volume (AMPV) and Mean Images Between Failures (MIBF) ..................................................... 3
Estimated Recommended Print Volumes and Maximum Usage ...................................................................................... 3

3 Mean Time to Repair (MTTR) ................................................................................................................................................................... 4

Estimated MTTR for products ................................................................................................................................................. 5
Service Parts MTTR .................................................................................................................................................................. 5
Maintenance Parts MTTR ......................................................................................................................................................... 5

4 Product and Consumable Life ................................................................................................................................................................. 6

Product Life ............................................................................................................................................................................... 7
Maintenance and Consumable Life ........................................................................................................................................ 8

5 Part Stocking ............................................................................................................................................................................................. 9

6 Installation and Training ........................................................................................................................................................................ 11

Installation Process ................................................................................................................................................................ 11
Training .................................................................................................................................................................................... 11
Training for Partners - Partner Learning Center ........................................................................................... 11
Training for HP - HP University ........................................................................................................................ 12

Appendix A Appendix A: Site Requirements .......................................................................................................................................... 13

Dimensions and weight for the product ............................................................................................................................. 13
Optional accessories: Feeder trays ..................................................................................................................................... 14
Serviceability Space Requirements ..................................................................................................................................... 14
Acoustic Specifications .......................................................................................................................................................... 14
Environmental specifications ............................................................................................................................................... 14
Guidelines ........................................................................................................................................................... 15
Recommended specifications ......................................................................................................................... 15

ENWW iii
 Power Requirements ............................................................................................................................................................. 15

iv ENWW
1 Introduction

The intent of this document is to provide initial product information to resellers and managed print service
providers. It is not intended for end-user or customer use. The data contained within this document reflect
estimates made without actual field data, and are intended as guidelines. Confidentiality and nondisclosure
agreements apply to the use of the information contained herein.

Actual product performance is dependent on several factors, including, but not limited to type of usage or
workflows, environmental conditions, media types, and proper preventative maintenance.

NOTE: All service parts are required to be replaced by a qualified service technician authorized by HP Inc. To be
qualified, a technician has to attend training for this product, take all pre-requisite courses for the product, and
pass the qualification test during the training. For more information, see Training on page 11

NOTE: All part numbers listed in this document might change.

ENWW 1
 2 Estimates for print usage and failure: AMPV
and MIBF

This section provides information on the following topics:

● Average Monthly Print Volume (AMPV) and Mean Images Between Failures (MIBF)

● Estimated Recommended Print Volumes and Maximum Usage

2 Chapter 2 Estimates for print usage and failure: AMPV and MIBF ENWW
Average Monthly Print Volume (AMPV) and Mean Images Between
Failures (MIBF)
Average Monthly Print Volume (AMPV): The average number of images printed or copied per month.

NOTE: An image is defined as a single-sided letter/A4 page.

Mean Images Between Failures (MIBF): Value is calculated based on AMPV and estimated annualized service
event rate.

Table 2-1 AMPV and MIBF

Product AMPV MIBF

HP PageWide Pro 750dn/dw Multifunction 1400 67,000 images

Printer

Estimated Recommended Print Volumes and Maximum Usage

Recommended Monthly Print Volume (RMPV): The estimated number of images printed per month by the
average target customer for the product.

In most cases, using the product within this range will ensure the most efficient total cost per page.

Maximum Monthly Usage (Duty Cycle): A term used broadly in the printer industry to communicate the
robustness of the device. It is the estimated maximum capability of the device.

Table 2-2 Product estimates for monthly usage

Product RMPV Maximum Monthly Usage (Duty Cycle)

HP PageWide Pro 750dn/dw Multifunction Up to 20,000 100,000 images

Printer

ENWW Average Monthly Print Volume (AMPV) and Mean Images Between Failures (MIBF) 3
 3 Mean Time to Repair (MTTR)

The Mean Time to Repair (MTTR) is the average time required to remove and replace an individual part in the
product.

NOTE: MTTR does not reflect the time taken to validate the part and check if the system is working properly.

MTTR Service Parts is the average time required to replace an individual service part. These times are for
experienced and trained copier technicians.

MTTR Maintenance and Consumables is the average time required to replace a maintenance part in the product.

● Estimated MTTR for products

● Service Parts MTTR

● Maintenance Parts MTTR

4 Chapter 3 Mean Time to Repair (MTTR) ENWW

Estimated MTTR for products
The following table provides the estimated MTTR for a product.

NOTE: For individual parts MTTR, see the Service Parts MTTR table.

Table 3-1 Estimated time for MTTR

Service and Maintenance MTTR Replacement time Diagnosis time Validation time

Service parts 30 minutes 10 minutes 5 minutes

Maintenance parts 10 minutes Not applicable Not applicable

Service Parts MTTR

Table 3-2 Service Parts

MTTR

Part Number * Part Description Replacing time (minutes)

A7W93-67084 Main PCA assembly 5

A7W93-67046 4.3” Control panel 5

A7W93-67031 Separation module 10

A7W93-67078 Pick drive clutch 10

A7W93-67036 Power supply 5

A7W93-67022 Tray lift assembly 30

A7W93-67033 Printer left door assembly 10

A7W93-67002 Wireless PCA 5

A7W93-67027 Airflow repair kit 40

A7W93-67076 REDI sensor 15

Service Maintenance Kit MTTR

A7W93-67069 Printhead assembly with service module 60

Maintenance Parts MTTR

Table 3-3 Maintenance Parts

Item name Product Number MTTR 1

Printhead wiper kit A7W93-67080 1

Service fluid container kit A7W93-67081 1

Tray roller kit A7W93-67082 5

1 All MTTR numbers are subject to change till serviceability design lock down or with future changes and improvements. These numbers
represent the average time to replace one part. Some kits contain multiple parts, so actual times might vary to complete installation of all
parts.

ENWW Estimated MTTR for products 5

 4 Product and Consumable Life

● Product Life

● Maintenance and Consumable Life

6 Chapter 4 Product and Consumable Life ENWW

Product Life
Print Engine Life

This is the number of pages the product was designed to perform at a given failure rate. The product will
continue to work past this number of pages; however, the MIBF will decrease as the product is used.

Actual engine life is dependent on several factors such as usage, environmental conditions, and proper
preventative maintenance.

NOTE: When the product engine has exceeded its rated life or has a regular extremely high monthly usage
above the recommended values, additional failures might occur. Potential failures include mechanical failures,
noises, squeaking gears and more frequent paper jams.

Table 4-1 Life of components

Product Component Life

HP PageWide Pro 750 Multifunction Printer Print Engine 600,000 images

ENWW Product Life 7

 Maintenance and Consumable Life
A customer or end user can install consumable items. The rated life for each of these components is estimated
and listed in the following table.

Table 4-2 Consumable Life: Cartridges

Product Number

Item name NA EMEA LAR APJ Life 1

Standard capacity - 990A (M0J85AN) 991A (M0J86AE) 992A (M0J87AL) 993A (M0J88AA) 10000
Black

Standard capacity - 990A (M0J73AN) 991A (M0J74AE) 992A (M0J75AL) 993A (M0J76AA 8000
Cyan

Standard capacity - 990A (M0J81AN) 991A (M0J82AE) 992A (M0J83AL) 993A (M0J84AA) 8000
Yellow

Standard capacity - 990A (M0J77AN) 991A (M0J78AE) 992A (M0J79AL 993A (M0J80AA) 8000
Magenta

High yield - Black 990X (M0K01AN) 991X (M0K02AE) 992X (M0K03AL) 993X (M0K04AA) 20,000

High yield - Cyan 990X (M0J89AN) 991X (M0J90AE) 992X (M0J91AL) 993X (M0J92AA) 16,000

High yield - Yellow 990X (M0J97AN) 991X (M0J98AE) 992X (M0J99AL) 993X (M0K00AA) 16,000

High yield - Magenta 990X (M0J93AN) 991X (M0J94AE) 992X (M0J95AL) 993X (M0J96AA) 16,000
1 Print cartridge life is approximate, based on average A4 /Letter-size page count with ISO coverage. Declared cartridge yield value in
accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed and other factors. For more information, visit
www.hp.com/go/learnaboutsupplies.

Table 4-3 Maintenance Life

Item name 1 Product Number Part Number * Kit Components Life

Printhead wiper kit W1B43A A7W93-67080 Not applicable 150, 000

Service fluid container kit W1B44A A7W93-67081 Not applicable 150, 000

Tray roller kit W1B45A A7W93-67082 Not applicable 150, 000

1 Life of each kit (Printhead wiper, Service container, and Roller) is approximate and might vary with environment, usage, media type, and
average print job size.

8 Chapter 4 Product and Consumable Life ENWW

5 Part Stocking

The parts strategy is a Field Replaceable Units (FRU) and lower level service parts within a FRU (where service is
possible to perform). Parts replacement instructions and videos for FRU’s and some lower level parts are
available in the product Service Manual.

Recommended Service Stock Level (RSSL Stock): This term refers to the following parts available in stock for a
technician servicing a product.

The following parts are suggested parts stock for a technician servicing the HP PageWide Pro 750 Multifunction
Printer.

Table 5-1 RSSL Stock

Part Number * Part Description Quantity

A7W93-67069 Printhead assembly with service module 1

A7W93-67010 Printhead assembly - FFC cable kit 1

A7W93-67026 Main PCA assembly, 4.3” 1

A7W93-67046 4.3” Control panel 1

A7W93-67031 Separation module 1

A7W93-67078 Pick drive clutch 1

A7W93-67036 Power supply 1

A7W93-67022 Tray lift assembly 1

A7W93-67033 Printer left door assembly 1

A7W93-67002 Wireless PCA 1

A7W93-67027 Airflow repair kit 1

A7W93-67076 REDI sensor 1

A7W93-67067 A4 tray 2 1

A7W93-67068 A4 tray 3 1

A7W93-67039 Tray 1 roller kit 1

A7W95-67028 PageWide tray number kit 1

A7W99-67001 PageWide 550–sheet paper tray 1

A7X02-67006 A3 accessory tray 1

A7W97-67008 A4 HCI left tray 1

ENWW 9
 Table 5-1 RSSL Stock (continued)

Part Number * Part Description Quantity

A7W97-67012 A4 HCI right tray 1

* All part numbers are subject to change.

10 Chapter 5 Part Stocking ENWW

6 Installation and Training

● Installation Process

● Training

Installation Process
This product is designed to be customer installable. It requires two individuals to lift the engine out of the box.
Additional installation requirements may vary by region or country.

Obtain installation information of the HP PageWide Pro 750 Multifunction Printer, and its available accessories
(Input and Output) from the On Site Install Guide at the following locations:

● For HP Personnel: Go to WISE.

NOTE: WISE replaced SAW on April 1, 2017.

● For Channel Partners: Go to HP Partner First Portal.

Tools Required: None

Hardware installation time: Approximately .75 to 1.25 hours, depending on the Input and Output configurations.

Training
Service authorization or qualification for the HP PageWide Pro 750 Multifunction Printer is required. To be a
qualified service technician, you will need to take the WBT and attend instructor led classroom training.

Training processes and availability vary by region/country. For details, refer the regional documentation.

Training for Partners - Partner Learning Center

Training resources for Partners are available at the Learning Center.

ENWW Installation Process 11

 Table 6-1 Training for Partners

Training resources Links

Web based training (WBT) Go to HP Partner First Portal

OR

Access directly https://hpi-external.sabacloud.com/Saba/

Web_spf/HPI/common/ledetail/01070531 (TLC 01070531).

Classroom (Face-to face) training (Sign up where available) https://hpi-external.sabacloud.com/Saba/Web_spf/HPI/common/

ledetail/01070530 (TLC 01070530)

Training for HP - HP University

Training resources for HP are available at HP University

Table 6-2 Training for HP

Training resources Links

Web based training (WBT) https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/

01070531 (ID: 01070531)

Classroom (Face-to face) training (Sign up where available) https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/

01070530 (ID: 01070530)

12 Chapter 6 Installation and Training ENWW

A Appendix A: Site Requirements

● Dimensions and weight for the product

● Optional accessories: Feeder trays

● Serviceability Space Requirements

● Acoustic Specifications

● Environmental specifications

● Power Requirements

Dimensions and weight for the product

The following table provides the values for the HP PageWide Pro 750 Multifunction Printer products as sold. It
includes the ADF, and excludes the printer stand, input or output accessories.

Table A-1 Product dimensions and weight

Product Height Depth Width Weight with packing

HP PageWide Pro 750 761 mm 790 mm 760 mm 50.3 kg

Multifunction Printer
(30 inches) (31.1 inches) (29.9 inches) (111 lb)

ENWW Dimensions and weight for the product 13

 Optional accessories: Feeder trays
Table A-2 Feeder trays

Tray type Height Depth Width Weight

Cassette feeder tray 117 mm 520 mm 600 mm 9.5 kg

(4.6 inches) (20.5 inches) (23.6 inches) (21 lb)

550 Sheet-feeder w/ 436 mm 520 mm 600 mm 28.6 kg

stand and cabinet
(17.2 inches) (20.5 inches) (23.6 inches) (63 lb)

3x550 Sheet-feeder w/ 436 mm 520 mm 600 mm 34 kg

stand
(17.2 inches) (20.5 inches) (23.6 inches) (75 lb)

High capacity feeder w/ 436 mm 520 mm 600 mm 41.3 kg

stand
(17.2 inches) (20.5 inches) (23.6 inches) (91 lb)

Serviceability Space Requirements

Ensure the printer is installed in an area with enough space around it for proper service access and ventilation.
Actual values will vary depending on the product configuration.

HP Inc. recommends that 3 feet be added to the printer sides and front to make sure there is sufficient space to
open the doors and covers.

The ADF when fully opened requires 20 inches above the level of the top. The back of the copier and wall needs
proper ventilation.

Acoustic Specifications
Ensure the printer is installed in an area where the printer sound level will not disturb workers.

Table A-3 Sound power level

Product Sound power level Declared per ISO 9296

HP PageWide Pro 750 Multifunction Printer Printing L

wAD= 6.7 Bels (A)

Ready L
wAD= Inaudible

Table A-4 Sound pressure level

Product Acoustics: Sound pressure level Declared per ISO 9296

HP PageWide Pro 750 Multifunction Printer Printing L

pAm= 52 dB (A)

Ready L
pAm= Inaudible

Environmental specifications
The environmental specifications must be maintained to ensure the proper operation of the device.

14 Appendix A Appendix A: Site Requirements ENWW

 ● Guidelines

● Recommended specifications

Guidelines
Consider the following points before installing the printer:

● Install the product in a well-ventilated, dust-free area.

● Install the product on a level, flat surface that can support its size and weight.

NOTE: Do not install on carpet or other soft surfaces.

Make sure that all four device feet are level. Ensure Input stabilizers are in the down position.

● Install the product where temperature and humidity are stable, with no abrupt changes (away from water
sources, humidifiers, air conditioners, refrigerators, or other major appliances.)

● Install the product away from direct sunlight, areas that experience vibration, open flames, ammonia
fumes, ultrasonic heaters, and devices that emit a magnetic field.

If the printer is placed near a window, make sure that the window has a curtain or blind to block direct
sunlight. Ensure the window is closed, so the temperature and humidity levels inside the room do not get
affected by the outdoor environment.

Recommended specifications
Consider the following points before installing the printer:

The following table lists the recommended environment conditions:

Table A-5 Environmental specifications

Recommended
Environmental Condition
Operating Shipment

Temperature 150 to 300 C –400 to 600 C

(590 to 860 F) (–400 to 1400 F)

Relative Humidity 20% to 80% 5% to 90% (non-operating)

Power Requirements
Power requirements are based on the country/region where the device is sold.

NOTE: Do not convert operating voltages. This can damage the device and void the product warranty.

Table A-6 Recommended power requirements

Specification 100–240 VAC

Power Requirements 1 100 to 240 VAC (± 10%)

50/60 Hz (± 3 Hz)

ENWW Power Requirements 15

 Table A-7 Printer power consumption: HP PageWide Pro 750 Multifunction Printer

Printing Ready Sleep Off

750 watts (peak) 20W Less than 3W Less than 0.5 W

80W (average)
1 Power numbers are the highest values measured using all standard voltages.

16 Appendix A Appendix A: Site Requirements ENWW