Republic of the Philippines

Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
0
Clients:0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea 1.00-1.80 Strongly Disagree
4 0 Not Visible at all 1.81-2.60 Disagree
5 0 N/A 2.61-3.40 Neither Agree nor Disagree
CC3 3.41-4.20 Agree
1 0 Help very much 4.21-5.00 Strongly Agree
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
I am satisfied with the service that I availed 0 0 0 0 0 0 ###
SQD0
I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ###
SQD1
The office followed the transaction's requirements and 0 0 0 0 0 0 ###
SQD2 steps based on the instruction provided
The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ###
SQD3 transaction were easy and simple
I easily found information about my transaction from the 0 0 0 0 0 0 ###
SQD4 office of its website

I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ###

SQD5
I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ###
SQD6 during my transaction
I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ###
SQD7 the staff was helpful
I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ###
SQD8 denied) of request was sufficiently explained to me

OVERALL RATING ###

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
Accounting Section
Clients: 0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
I am satisfied with the service that I availed 0 0 0 0 0 0 ### STRONGLY
SQD0 AGREE

I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD1 AGREE
The office followed the transaction's requirements and 0 0 0 0 0 0 ### STRONGLY
SQD2 steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ### STRONGLY
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from the 0 0 0 0 0 0 ### STRONGLY
SQD4 office of its website AGREE

I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD5 AGREE
I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ### STRONGLY
SQD6 during my transaction AGREE
I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ### STRONGLY
SQD7 the staff was helpful AGREE
I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ### STRONGLY
SQD8 denied) of request was sufficiently explained to me AGREE
STRONGLY
OVERALL RATING ### AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
Cash Section
Clients: 0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
I am satisfied with the service that I availed 0 0 0 0 0 0 ### STRONGLY
SQD0 AGREE

I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD1 AGREE
The office followed the transaction's requirements and 0 0 0 0 0 0 ### STRONGLY
SQD2 steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ### STRONGLY
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from the 0 0 0 0 0 0 ### STRONGLY
SQD4 office of its website AGREE

I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD5 AGREE
I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ### STRONGLY
SQD6 during my transaction AGREE
I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ### STRONGLY
SQD7 the staff was helpful AGREE
I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ### STRONGLY
SQD8 denied) of request was sufficiently explained to me AGREE
STRONGLY
OVERALL RATING ### AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
LRMDS
Clients: 0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
I am satisfied with the service that I availed 0 0 0 0 0 0 ### STRONGLY
SQD0 AGREE

I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD1 AGREE
The office followed the transaction's requirements and 0 0 0 0 0 0 ### STRONGLY
SQD2 steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ### STRONGLY
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from the 0 0 0 0 0 0 ### STRONGLY
SQD4 office of its website AGREE

I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD5 AGREE
I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ### STRONGLY
SQD6 during my transaction AGREE
I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ### STRONGLY
SQD7 the staff was helpful AGREE
I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ### STRONGLY
SQD8 denied) of request was sufficiently explained to me AGREE
STRONGLY
OVERALL RATING ### AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
Supply Section
Clients: 0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
STRONGLY
I am satisfied with the service that I availed 0 0 0 0 0 0 ### AGREE
SQD0
I spend a reasonable amount of time for my STRONGLY
0 0 0 0 0 0 ###
SQD1 transaction AGREE
The office followed the transaction's requirements STRONGLY
0 0 0 0 0 0 ###
SQD2 and steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my STRONGLY
0 0 0 0 0 0 ###
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from STRONGLY
0 0 0 0 0 0 ###
SQD4 the office of its website AGREE
STRONGLY
I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ### AGREE
SQD5
I feel the office was fair to everyone, or "walang STRONGLY
0 0 0 0 0 0 ###
SQD6 palakasan", during my transaction AGREE
I was treated courteouly by the staff, and (if asked for STRONGLY
0 0 0 0 0 0 ###
SQD7 help) the staff was helpful AGREE
I got what I needed fro mthe government office, or (if STRONGLY
0 0 0 0 0 0 ###
SQD8 denied) of request was sufficiently explained to me AGREE
STRONGLY
OVERALL RATING ### AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
Budget Section
Clients:0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
I am satisfied with the service that I availed 0 0 0 0 0 0 ### STRONGLY
SQD0 AGREE

I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD1 AGREE
The office followed the transaction's requirements and 0 0 0 0 0 0 ### STRONGLY
SQD2 steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ### STRONGLY
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from the 0 0 0 0 0 0 ### STRONGLY
SQD4 office of its website AGREE

I paid a reasonable amount of fees for my transaction 0 0 0 0 0 1 ### STRONGLY

SQD5 AGREE
I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ### STRONGLY
SQD6 during my transaction AGREE
I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ### STRONGLY
SQD7 the staff was helpful AGREE
I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ### STRONGLY
SQD8 denied) of request was sufficiently explained to me AGREE

OVERALL RATING ### STRONGLY

AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
Record Section
Clients: 0
20-34 35-49 50-65
AGE
0 0 0

MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription

SQD0 I am satisfied with the service that I availed 0 0 0 0 0 0 ### STRONGLY

AGREE

SQD1 I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ### STRONGLY

AGREE

SQD2 The office followed the transaction's requirements and 0 0 0 0 0 0 ### STRONGLY
steps based on the instruction provided AGREE

SQD3 The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ### STRONGLY

transaction were easy and simple AGREE

SQD4 I easily found information about my transaction from the 0 0 0 0 0 0 ### STRONGLY
office of its website AGREE

SQD5 I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ### STRONGLY

AGREE

SQD6 I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ### STRONGLY
during my transaction AGREE

SQD7 I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ### STRONGLY
the staff was helpful AGREE

SQD8 I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ### STRONGLY
denied) of request was sufficiently explained to me AGREE

OVERALL RATING ### STRONGLY

AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement
Personnel Section
Clients: 0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
STRONGLY
I am satisfied with the service that I availed 0 0 0 0 0 0 ###
SQD0 AGREE
STRONGLY
I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ###
SQD1 AGREE
The office followed the transaction's requirements and STRONGLY
0 0 0 0 0 0 ###
SQD2 steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my STRONGLY
0 0 0 0 0 0 ###
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from the STRONGLY
0 0 0 0 0 0 ###
SQD4 office of its website AGREE
STRONGLY
I paid a reasonable amount of fees for my transaction 0 0 0 0 0 0 ###
SQD5 AGREE
I feel the office was fair to everyone, or "walang STRONGLY
0 0 0 0 0 0 ###
SQD6 palakasan", during my transaction AGREE
I was treated courteouly by the staff, and (if asked for STRONGLY
0 0 0 0 0 0 ###
SQD7 help) the staff was helpful AGREE
I got what I needed fro mthe government office, or (if STRONGLY
0 0 0 0 0 0 ###
SQD8 denied) of request was sufficiently explained to me AGREE
STRONGLY
OVERALL RATING ###
AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V
Suggestions:
Keep up the good service po
The staff maam Gladys was to accomodated and approchable, she offers services beyond the transaction like
letting me re-print my corrected content, guide me clearly of what ti do. Thank you so much
maam /Gladys
 Republic of the Philippines
Department of Education
REGION IX
SCHOOLS DIVISION OF ZAMBOANGA SIBUGAY
Client Satisfaction Measurement

Clients:0
20-34 35-49 50-65
AGE
0 0 0
MALE FEMALE
SEX
0 0
CC1
1 0 I know what CC is and I saw this office's CC
2 0 I know what CC is but I did NOT saw this office's CC
3 0 I learned of the CC only when I saw this office's CC
4 0 I do not know what a CC is and I did not see one in this office
CC2
1 0 Easy to see
2 0 Somewhat easy to sea
3 0 Difficult to sea
4 0 Not Visible at all
5 0 N/A
CC3
1 0 Help very much
2 0 Somewhat help
3 0 Did not help
4 0 N/A 1 2 3 4 5
SD D NA/D A SA N/A WM Discription
I am satisfied with the service that I availed 0 0 0 0 0 0 ### STRONGLY
SQD0 AGREE

I spend a reasonable amount of time for my transaction 0 0 0 0 0 0 ### STRONGLY

SQD1 AGREE
The office followed the transaction's requirements and 0 0 0 0 0 0 ### STRONGLY
SQD2 steps based on the instruction provided AGREE
The Steps (including payment) I needed to do for my 0 0 0 0 0 0 ### STRONGLY
SQD3 transaction were easy and simple AGREE
I easily found information about my transaction from the 0 0 0 0 0 0 ### STRONGLY
SQD4 office of its website AGREE

I paid a reasonable amount of fees for my transaction 0 0 0 0 0 1 ### STRONGLY

SQD5 AGREE
I feel the office was fair to everyone, or "walang palakasan", 0 0 0 0 0 0 ### STRONGLY
SQD6 during my transaction AGREE
I was treated courteouly by the staff, and (if asked for help) 0 0 0 0 0 0 ### STRONGLY
SQD7 the staff was helpful AGREE
I got what I needed fro mthe government office, or (if 0 0 0 0 0 0 ### STRONGLY
SQD8 denied) of request was sufficiently explained to me AGREE
STRONGLY
OVERALL RATING ### AGREE

Consulidated by: Attested by:

Evelyn A. Alaro Radzme H. Lindet Jesusimo L. Dapat III Grace R. Jugno

Member Member Chairman Administrative Officer V