SAURABH SINGH

Analyst / Backup & Storage

Phone: +91-9472209477
Email: saurabhsingh1198@gmail.com

PROFILE

Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to effectively
prioritize and execute tasks in a high-pressure environment. Good written, oral and interpersonal
communication skills. Highly self- motivated and directed. Team oriented and skilled in working within a
collaborative environment.

EDUCATION
Netaji Subhas Institute Of Technology, Bihta, Patna (Bihar)
• Bachelor of Technology in Computer Science Engineering with 7.8 CGPA (2016-2020)

WORK EXPERIENCE

Analyst (January 2021-Present)

HCL Tech Pvt Limited

• Working for World 4th top pharmaceutical company NOVARTIS as Backup administrator

ROLES AND RESPONSIBILITIES

Backup Admin (Commvault Backup Support):

• Managing the backup infrastructure to ensure all Service Level Agreements are met.
• New Commvault Backup configuration in windows/linux server.
• Scheduling the backups as per the change requirements whenever required.
• Managing and creating different types of the policies for the backup jobs.
• Restoring the user data as per the users request from the disk libraries.
• Worked on SQL Database and Oracle Database backup configuration.
• Report Generation - Daily, weekly and monthly reports.
• Taking care of escalated Adhoc Backup and Restoration Requests.
• Troubleshooting all types of backup failures with in the SLA process.
• Restores including File system restores, VM restore.
• To co-ordinate with Service Management, Incident Management Team, Change Management Team &
Vendors, to meet SLA.
• Providing support for the process such as Incident/Problem/Service Request/Change.
LANGUAGES
• Hindi
• English

PERSONAL

Father’s Name: Mr. Subhash Singh

Birthday: 01/01/1998

Gender: Male

Address: House no.79 Jatepur Uttari (Mansha Bag Colony), Gorakhnath, Gorakhpur 273015

Marital Status: Single

Nationality: Indian

DECLARATION

I, Saurabh Singh, hereby declare that the information contained herein is true and correct to the best of
my knowledge and belief.

Saurabh Singh