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Sangguniang Barangay Resolution re Adoption of Citizens Charter
Sangguniang Barangay Resolution re Adoption of Citizens Charter
Present:
Absent:
________________________________ - Kagawad
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WHEREAS, it is declared under the 1987 Philippine Constitution that a Public Office is a
Public Trust, and ordained that public officers and employees shall serve with the highest degree of
responsibility, integrity, loyalty and efficiency, and shall remain at all times accountable to the
people;
WHEREAS, the need to establish an effective system that will eliminate bureaucratic red
tape, avert graft and corrupt practices and improve the efficiency of the delivery of government
frontline services was boosted by the enactment of Republic Act No. 9485, the Anti-Red Tape Act of
2007;
WHEREAS, this Body is aware of the benefits that implementation of a Citizen’s Charter
brought about to other LGUs and their constituents such as less cost of public service delivery,
reduced vulnerability to graft and corruption, availability of feedback mechanism, existence of basis
for assessing the performance of the local government and staff, as well as customer satisfaction,
equal treatment of customers, availability of complaints and redress mechanism, and opening of
opportunity for people participation, service improvement among others;
RESOLVED FURTHER to furnish copies of the resolution to all concerned for their perusal,
guidance and appropriate action.
______________
Secretary
___________________________________
Presiding Officer/Punong Barangay
______________________________ ____________________________
Kagawad Kagawad
______________________________ ___________________________
Kagawad Kagawad
______________________________ ___________________________
Kagawad Kagawad
______________________________ ___________________________
Kagawad Ex-Officio Member, SK Chairperson