ITS101: Information Technology

Skills

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 Learning Outcome
• After completing this course, you should be able to:
i. Understand the significance of digital literacy in today's society and its impact on various
aspects of life, including education, employment, communication, and civic engagement.
ii. Acquire knowledge of internet basics, including web browsers, search engines, and online
safety measures such as recognizing and avoiding phishing scams and malware.
iii. Use Microsoft Word to create professionally formatted documents that include objects such as
a table, charts, images, table of contents, index, header and footer, and dates;
iv. Create, save, and prepare for printing a Microsoft Excel worksheet that includes text,
numeric, formulas, functions, and dates;
v. Create Microsoft PowerPoint presentations that include video, pictures, and animation.
vi. Create, upload, organize, and manage files and folders within Google Drive
vii. Use some features of the Moodle platform for lectures, discussions, online quizzes, and
submission of assignments
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 Course Outline

• Unit One – Introduction to Digital Literacy

• Unit Two – Word Processing Software

• Unit Three – Presentation Software

• Unit Four – Spreadsheet Software

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Unit I : Introduction to Digital Literacy

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 Unit I – Introduction to Digital Literacy
• Learning Objectives
• At the end of the unit, you should be able to:
• Explain the need for digital literacy skills in the 21st century.
• Identify the types of computers
• Explain the main component of the computer
• Explain the factors to consider when buying a computer
• Familiarize yourself with the basic features of the Windows Operating system
• Check the device specifications of the computers
• Actively demonstrate the use of browsers in accessing and searching for information on the
internet.
• Create and manage an E-mail account
• Demonstrate the use of Google Drive
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 What is Digital Literacy?
• Digital literacy involves having a current knowledge and
understanding of computers, mobile devices, the
Internet, and related technologies.

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 Digital Literacy skills expected of students
• Ability to type quickly and accurately using touch typing techniques.
• Understanding how to navigate the internet safely and effectively using web browsers.
• Knowing how to use search engines efficiently to find information online.
• Ability to critically evaluate the credibility and reliability of online sources.
• Proficiency in composing, sending, and managing emails, including etiquette and
organization.
• Awareness of online safety practices, including protecting personal information and
recognizing online threats like phishing.
• Understanding of responsible and ethical behavior online, including proper conduct in
social media and online communities
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 Digital Literacy skills expected of students (Cont.)
• Ability to organize and manage files and folders on a computer or cloud storage
platform
• Familiarity with word processing software for writing essays, reports, and other
documents.
• Basic skills in creating and delivering presentations using PowerPoint or Google Slides.
• Understanding of basic spreadsheet functions for organizing data and performing
simple calculations.
• Basic knowledge of editing images, videos, or audio files for school projects or
presentations.

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 Digital Literacy skills expected of students (Cont.)
• Ability to collaborate with peers on projects using online tools such as Google Drive or
Microsoft Office 365.
• Ability to use digital tools to solve problems and overcome challenges encountered
during schoolwork.
• Knowing how to effectively research topics using various online resources, including
academic databases and libraries.
• Using digital tools such as calendars and task managers to organize and manage
schoolwork and deadlines.
• Being open to learning new digital tools and technologies as they become available or
necessary for academic success.

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 Digital Literacy skills expected of students (Cont.)
• Familiarity with operating systems like Windows, macOS, and Linux, including basic
navigation and file management.
• Ability to identify and resolve common computer problems like software errors, internet
connectivity issues, and printer malfunctions.
• Understanding essential computer hardware components such as the CPU, RAM, hard
drive, and peripherals like keyboards, mice, and monitors.
• Understanding of cloud storage services like Google Drive, Dropbox, or Microsoft
OneDrive for storing and sharing files.
• Awareness of data privacy principles and best practices for safeguarding personal
and sensitive information.

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 What is a computer?
• An electronic device that processes data into
information that is useful to people.

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 Core functions of a computer
i. It gathers data (or allows users to input data).
ii. It processes that data into information.
iii. It outputs data or information.
iv. It stores data and information.
v. It communicates with other devices (Additional
functionality)

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Is the microwave oven a type of computer?

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 Types of Computers
1.Personal computers
• Computers designed for only one person to use at a
time

2.Multi-user computers
• Computers designed to serve group of people

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 Personal Computers (PC)

• Desktop PC

• Notebook PC (Laptop)

• 2-in-1 Laptop

• Tablet PC

• Smartphone 15 www.ucc.edu.gh
 Smartphone

Smartphone can be defined as a portable computer device that combines

mobile telephone and computing functions into one unit.
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Smartphone - OS

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Smartphone Apps

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 Laptop (Notebook)

Apple’s Macbook
Windows based laptop
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Windows based PCs

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Apple - MacBook

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 Desktop PC

Standard Desktop All in one Desktop

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All-in-one Desktop PC

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2-in-1 Laptop

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Tablets

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 Top laptop brands

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Source: https://mylaptopguide.com/best-laptop-brands/
 Factors to consider when buying a computer
1.Purpose or use
2.Brand
3.Price (budget)
4.Operating System type (Windows, Macintosh, Chromebook,
Linux)
5.Specs (Memory, storage (SSD, HDD), Processor, Screen Size,
weight, colour etc)
6.Battery Life
7.After sale services (warranty etc)
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 Computer System

What are the components of a computer?

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 Components of a computer

• Software is the set of instructions that tells the computer

what to do.

• Hardware is the physical component of the computer.

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 Types of software
Desktop OS
System Operating • Windows
Software System • Macintosh
• Linux/Unix(Ubuntu)
• Chrome OS
Software

Examples of Apps
• Office Suite
Application
• Browser
Software
• Media player
• Adobe reader

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Chrome OS Interface

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Ubuntu OS

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Mac OS

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 Role of the OS
i. starting and shutting down a computer or mobile device,
ii. providing a user interface,
iii. managing programs,
iv. managing memory and storage,
v. monitoring performance,
vi. providing file management and other device or media-related
tasks

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Overview of Windows OS

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 WHAT IS WINDOWS ?

 Windows is an operating system designed by Microsoft.

The operating system is what allows you to use a

computer.

Windows 10 (and now 11) comes preloaded on most

new personal computers (PCs), which helps make it the most
popular operating system in the world.

It manages the computer’s hardware and software

resources and provides common services for computer
programs so you can use your computer easily.

For example, you can use Windows to browse the

Internet, check your email, edit digital photos, listen
to music, play games, and do much more.

Watch the video below to learn more about operating

systems.
https://www.youtube.com/watch?v=fkGCLIQx1MI
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Getting started:

If the computer was off and then turned on, the first screen you will see is called the
Lockscreen.

If the computer was in “sleep” mode, move the mouse or press any key and you will open
the Windows desktop screen.

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THE DESKTOP - Once your computer has
finished starting up, the first thing you'll see is
the desktop.

Think of the desktop as the main workspace

for your computer. From here,
you can view and manage your files, open
applications, access the Internet, and much
more.

The desktop in Window 10 includes:

 The Start (sometimes called the Windows)

button, in the lower left-hand corner

 A taskbar along the bottom of the screen

 Various small images, called icons, usually

arranged in the left side of your screen.

These are shortcuts that let you open any

program you want and are shown with a
small
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arrows on each one
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 THE DESKTOP SCREEN OF WINDOWS 10

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8
 THE START MENU
When you click on the Start (sometimes called the
Microsoft) button at the bottom left of the screen or the
one on the left side of the keyboard, you get two panels
side by side.

The left column shows a vertical list of

applications (apps) (sometimes called
programs) that are in alphabetical order, with
the recently used ones, at the top.

The right area is called the Start menu and is

a selection of live and fixed tiles that you can
customize, re-size, and reorganize.

NOTE: Microsoft originally thought that

the tile concept would be a good way to
click on programs that people use
regularly but once persons put the icon for
the program in their Task Bar at the
bottom, it is a lot easier to open the
pro9g/5r/ 20a2m3 from there. 9
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 Closing a Window

• The close button is the red box with the white “x” in it.
• To close a window, click on this button.

•Note: If you haven’t saved your document, a small window will pop up, telling you that you need to
do this.

•To re-open an icon of the program from the taskbar, left click the icon again, using the left mouse
button.
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 HOW TO FIND AND
OPEN A PROGRAM

There are 2 ways to find

and open a program in
Windows 10.

1) The first and easiest

way is to type the name of
the program such as
WordPad into the white,
Search window. WordPad

This will bring up the

WordPad program, so you
can use it.

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 SEARCH WINDOW

Many laptop Windows 10 desktop

screens have the white “Search”
rectangle at the lower left of the
screen.

The library computers don’t have

this, so to find a Search window,
Right-click on the Start or
Windows icon and you will
get the menu at the right.

Click on the word “Search” in the

lower part of it and the white
search window will be shown.

Point to the rectangle and type in

the word WordPad and press the
“Enter” key.
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WordPad
 IMPORTANT PLACES
The bottom of the left side of the
Desktop page is devoted to listing
important controls or locations of files
in the computer:

Your name or photo

Documents

Pictures

Power - Choices are Sleep, Shut Down,

or Restart

(This where you want to close down

your computer, instead of pressing the
Po9w/5/2e02r3button !) 20
The Windows 10 Taskbar sits at the bottom of the screen giving the user access to the
Start Menu, as well as the icons of frequently used applications.

On the right-side, the Taskbar features the Notification Area which informs the user
of different things like the state of the Internet connection, or the charge of a laptop
battery.

The icons in the middle of the Taskbar are “pinned” applications, which is a way to have
a quick access to applications you use frequently.

“Pinned” applications will stay in the Taskbar until you “unpin” them.
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 File Explorer is the file management application used by
Windows operating systems to browse, manage, and find folders
and files.

It provides a graphical (picture) interface for the user to navigate and

access the files stored in the computer.

To access and open File Explorer, click on the yellow folder icon in the
Taskbar.

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 Unless “This PC” is already highlighted, click on it and you will see this screen that has the
4 types of folders, where your work will be saved to.

It also has the very helpful ribbon at the top, with the 2 “Computer” and “View” tabs at the top

THE 4 TYPES OF
FOLDERS

1. DOCUMENTS
(FOR TEXT)

2. PICTURES

3. MUSIC

4. VIDEOS

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 My Documents

MY DOCUMENTS
If you don’t “tell” the computer to do otherwise, it “looks” at the extension of the
item and saves it to:

• Text documents to the Documents folder

• Music files to the Music folder

• Pictures to the Pictures folder

• Videos to the Video folder

 FLASH DRIVES
A flash drive is a small, removable hard drive that plugs into
a USB port on your computer.

You can purchase a flash drive for less than $20 at just about
any retail store with an electronics department, and even at
some grocery stores and pharmacies.

Flash drives are a convenient way to bring your files with

you and open them on a different computer.

You could also use a flash drive to back up (save) important

documents and other files.

They come in the same outer size but can be purchased with
memory ranging from 64 Megabytes (64 million bytes) to 256
Gigabytes (256 Billion bytes) and more.

The 256 Gigabyte flash drive in my hand will hold a stack It can also hold 3,760 photos,
of typed pages that are 67,072 feet high (12.7 miles 83,333 songs, or 1,344 video30s !!
high9/)5,/20a23s compared to Mt. Everest, which is 5.5 miles high
 The NOTIFICATION ARE is on the right side of the Windows Taskbar. To see the items in it, click on
the upward-pointing “v,” which will bring up a small window.

• It shows the icon of a flash drive, if it is in the slot for it in your computer, as well as
any notifications or alerts, about your computer.

• Below it, on the right side of the taskbar, you can see your Wi-fi Internet
connection, or the battery level of a laptop.
If you play music
on your computer,
you can control
the volume by
clicking on the
“speaker” icon,
and then move
the dot on the
horizontal line, to
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23
t or left. 33
 Checking the Time and Date
• The time on your computer
clock is very accurate as it is
synchronized with a time
server computer.

• You can always look at the

bottom right corner, to see
the exact time and date.

• If you point (hover) the

cursor over the time or date,
it will tell you what day of
the week it is.

• If you click on it, the time,

day, and a month calendar
will show.
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SHOWING THE DESKTOP - If you have one or more windows open at the same time, it can be
difficult to see the desktop, in case you want to click on something there.

When this happens, you can click the thin stripe at the bottom-right corner of the taskbar, to
minimize all open windows. Just click it again to restore the minimized windows.

You can also use a shortcut by holding down the “Windows” key, and the “d” key.

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 DELETE: - If you press the delete key to delete a document or a folder, it will be put into the
“Recycle Bin” and you can get it back whenever you want, by going into the Recycle Bin, look
for your file and then click on “Restore”.

SHIFT-DELETE:

If you are sure that you want to permanently delete it, hold the Shift key down while
you press the delete button and then it will be removed.
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Checking PC’s Specification

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 Checking PC’s Specification
• Identify This PC icon on the
computer Desktop.
• If you can't find the This PC icon, access the
System settings by right-clicking on an empty
space on the desktop and selecting Personalize
from the context menu.
• Click on themes from the left side
• Click on Desktop Icons Settings from the
related settings list
• The Desktop Icon Settings window is displayed,
check or select computer and click on Ok
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 Checking PC’s Specification – Option 1

• Right-click on This PC icon, and you will

see a pop-up window
• Click on properties, and a window
appears (see next slide), and it should
provide information about the device
specifications.

Pop-up Window
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Checking PC’s Specification – Option 1

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 Checking PC’s Specification – Option 1

• Open the Start menu

• Click on Settings.
• Click on System.
• Click About.
• A sample of the resulting
information is shown on
the next slide

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Device Specification

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 Checking for Storage capacity

• Open This PC icon by

double-clicking or right-
clicking and selecting the
open option.

• The disk information will

be displayed under the
Devices and drives
section.

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Internet Basis

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 What is the Internet?
• Internet is a global network that connects billions of
computers across the world with each other and to the
World Wide Web.

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 Getting Connected to the Internet

• Mobile broadband - USB modem (dongle)/MiFi

• Home Broadband - Digital Subscriber Line (DSL)

• WiFi Hotspot

• Cellular networks

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 Internet Devices
MIFI
USB Modem

Router

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 What is the World Wide Web (WWW) or Web?
• The web is part of the Internet that is accessed through a special
program (called a browser) and is made up of many linked
documents.

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 Web browsers
• Web browser is software that allows you to locate, view, and
navigate the Web.

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 URLs and the address bar

• Each website has

a unique
address, called
a URL (short Chrome Browser

for Uniform
Resource
Locator). Edge Browser

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Firefox Browser www.ucc.edu.gh
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 Navigation buttons

• The Back and Forward buttons allow you to move through

websites you've recently viewed.

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 Navigation buttons

• The Refresh button will reload the current page. If a website stops
working, try using the Refresh button

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 Bookmarks and history

• Bookmarks, also known

as favorites, are a great
way to save and
organize specific
websites so you can
revisit them repeatedly.
• Simply locate and select
the Star icon to bookmark
the current website.

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 Bookmarks and history

• Your browser will also keep a

history of every site you visit.
This is another good way to
find a site you visited
previously. To view your history,
open your browser settings—
usually by clicking the icon in
the upper-right corner—and
select History.

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 Search Engines

• A search engine is
software that finds
websites, web
pages, images,
videos, news, maps,
and other
information about a
specific topic.
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 How to search for Information using a search engine

• Enter the name of search engine in the browser

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 How to search for Information using a search engine
• Type the search term or keywords on the search box

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 How to search for Information using a search engine
• Search results is displayed

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 How to search for Information using a search engine

• Search Results are

displayed in order
of relevance

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Creating and Managing E-Mail Account

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 What is E-Mail?
• E-mail, short for Electronic Mail, consists of messages sent and
received online.

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 Setting Up a Gmail Account

• Go to the Gmail
site by typing
mail.google.com
into the address
bar at the top of
the screen, and
press the Enter key
on your keyboard.
• Click on the Create
an Account link

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 Setting Up a Gmail Account

• Choose the
appropriate
option (For
myself) and
proceed to the
next step

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 Setting Up a Gmail Account

• Fill in the
required
information
and click on
Next

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 Setting Up a Gmail Account

• Fill in the
required
information
and click on
Next

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 Setting Up a Gmail Account

• You are
expected to
select the option
that will allow
you to create
your own emaill
address

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 Setting Up a Gmail Account

• Fill in the required

details and click on
Next.

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 Setting Up a Gmail Account

• Fill in the required

and details and
click on Next

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 Setting Up a Gmail Account

• You then expected

to choose password
for the newly
created email
account

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 Setting Up a Gmail Account

• The system will first

check whether your
chosen username is
available before
assigning it to the
user.

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Gmail Account is set up

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 Managing Your E-Mail

• Once you have set up your e-mail account, you can check your
mail anywhere you can access the Internet. This is how it is done:
–Connect to the Internet by double-clicking the Internet browser icon on
the Desktop.
–Go to the Gmail site by typing gmail.com into the address bar at the
top of the screen.
–Type your Google Username and Password into the box.
–You will be directed to your inbox when you logon

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 Composing and Sending Messages

• To create a new message,

click the red Compose button
on the top left side of the
screen.
• The compose screen is a blank
message that shows up in the
lower right hand corner of the
screen:

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 Composing and Sending Messages

• To (Recipients): is where you

type the e-mail address of
the person(s) to whom you
wish to send the e-mail.

• Subject: is a brief summary of

the subject of your message.
• It is important to include a
subject line because it will
allow the recipient to see
what your e-mail is about
before they open it.
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 Composing and Sending Messages

• Add CC / Add BCC: To add secondary

addresses to your e-mail, click on these
links on the right side of the To field
and additional boxes will appear.

• Add CC: “CC” stands for "carbon copy."

This box allows you to "copy" a person
on an e-mail that you are sending to
someone else. The person whose e-mail
address is in the “To:” box will be able
to see the e-mail address of anyone
who is CC’d.
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 Composing and Sending Messages

• Add CC / Add BCC: To add secondary

addresses to your e-mail, click on these
links on the right side of the To field
and additional boxes will appear.

• Add BCC: This is for "blind carbon

copies." If you send a copy of an e-mail
to someone by putting their address
here, the recipients in the To: and CC:
boxes will not be able to see that
person's address.

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 Composing and Sending Messages

• You can enter multiple recipients in

all three address boxes. Separate
the addresses with a comma and
a space.

• Gmail will put a gray box around

valid email addresses when you
separate them with a comma.

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 Composing and Sending Messages

• Once you have completed your

message, click the Send button at the
bottom of the window to send it.
• IMPORTANT: You cannot cancel a
message once you have sent it, so make
sure you want to send it before clicking
Send.
• Check your spelling using the Check
Spelling link on the formatting toolbar.

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 Attaching a file to your message

• You can attach files to your e-mail

messages. This feature allows you to
send pictures, documents and even
sounds.
• To attach a file, first you need to do the
same things you do to compose a
message.
• When you finish typing your message,
click on the paperclip icon next to the A
at the bottom of the compose window.

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 Attaching a file to your message
• Clicking on the paperclip
icon opens the Attachment
window:
• Use the window to navigate
to the right file.
• Gmail will automatically
attach the files to your
message.

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 Attaching a file to your message
• Gmail will automatically
attach the files to your
message.
• Click Send to send the
message.

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Introduction to Google Drive

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 What is Google Drive?

• Google Drive is Google’s online cloud-based file storage product. It stores your files
on Google’s servers where they can be accessed from anywhere via the Internet,
either through a web browser or through synchronizing the files you need to your local
devices.

• How do I get access to Google Drive?

• You automatically have access to Google Drive through your Gmail Account.

• How much storage do I have in my Google Drive?

• Google provides their free account users with 15 GB of Google Drive storage
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 Using Google Drive on the Web

• Open a web browser and type

the address drive.google.com
• Note: accessing the link requires
that you have a Gmail Account
and log into the account.

• Alternatively, you can access the

Google Drive from your Gmail
Account

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Google Drive Interface

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 Google Drive Interface

• New Button – Use this

button to create new
Google Documents and
new folders within your
Google Drive account,
or to upload files and
folders from your
device.

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 Google Drive Interface

• Search bar – Use the

search bar to search
for files within your
Google Drive by file
name, date,
collaborators, and
more.

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 Google Drive Interface

• Drives Selector – My Drive is

your personal Google Drive
associated with your unique
Google account.

• By default your My Drive is what

you will see when you first load
Google Drive’s web interface.

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 Google Drive Interface

• Shared with me – Use this

button to view those files and
folders that other people have
shared with you outside.

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 Uploading New Files and Folders

• Using the New button, you can select to create a new

folder within your Google Drive or search your
computer for files or folders to upload using their
respective upload buttons.
• In addition to using the upload buttons in the menu
above, you can upload files and folders from your
computer by dragging and dropping them into the
Google Drive window in your web browser, which will
initiate the upload.
• Whenever you upload a file to Google Drive, the
original copy on your device will remain since you are
uploading a copy of the file, not the original file itself.
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 Uploading New Files and Folders

• When the upload begins, you

should see a small popup window
in the bottom-right corner of the
Google Drive window.
• This popup window will display
details about your upload and will
provide you with an estimate of
how long it will take Google Drive
to complete the upload.
• You can cancel the upload at any
time by clicking the CANCEL
button within the popup window.
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 Finding Shared Files

• Clicking on the shared with

me link will allow you to
locate all of the files and
folders that have been
shared with you.

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 How to Share a File

• With any
number of
items selected
in your Google
Drive, you can
share them by
right-clicking
and selecting
Share from the
menu.
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 How to Share Files
• That will bring up the basic Sharing
Window, which is fine to use when you
intend to share a file with a few
recipients quickly using the default
sharing settings. (The default settings
will give only those people you list, and
no one else, edit rights to the shared
files.) .
• Alternatively, you can click on the copy
link.
• This will copy a link to shared file.
• Anyone with access to link can view the
content if they have the right
permissions. 116 www.ucc.edu.gh
 How to Share Files

• You can use the General access option

restrict access to the link.

• Example link is shown below:

• https://docs.google.com/document/d/1
96dLr31H1N-dhy985d-
zU6_MZib4BMj3/edit?usp=sharing&oui
d=101718271527549031196&rtpof
=true&sd=true

117 www.ucc.edu.gh