Course Description: This course explores the principles, strategies, and
techniques necessary for effective communication in the workplace. Students will develop skills in various forms of workplace communication, including verbal, written, nonverbal, and digital communication.
Course Objectives:
Understand the importance of effective communication in the workplace.
Develop skills in verbal and nonverbal communication. Enhance written communication skills for various workplace contexts. Explore digital communication tools and platforms. Learn strategies for overcoming communication barriers. Understand the role of active listening in effective communication. Develop skills in delivering effective presentations. Explore intercultural communication dynamics in the workplace. Develop conflict resolution and negotiation skills.
Course Outline:
Week 1: Introduction to Effective Workplace Communication
Presenter: Mr. Alexander D. Dela Fuente, Jr.
Date of Presentation: March 2, 2024
Importance of communication in the workplace
Types of workplace communication Overview of communication models and theories
Week 2: Verbal Communication
Presenter: Ms. Maria Concepcion Añonuevo
Date of Presentation: March 2, 2024
Principles of effective verbal communication Techniques for clarity and articulation Active listening skills
Week 3: Nonverbal Communication
Presenter: Ms. Charlaine Joy C. Cui
Date of Presentation: March 2, 2024
Understanding body language and facial expressions
Gestures and their interpretations Using nonverbal cues to enhance communication
Week 4: Written Communication
Presenter: Mr. Ralph Lawrence I. Cui
Date of Presentation: March 16, 2024
Structure and clarity in written communication
Email etiquette and professionalism Writing effective memos and reports
Week 5: Digital Communication Tools
Presenter: Ms. Rochelle Mae I. Cui
Date of Presentation: March 16, 2024
Overview of digital communication platforms
Best practices for virtual meetings and collaboration Managing communication overload Week 6: Overcoming Communication Barriers
Presenter: Mr. Melvin C. Gabitan
Date of Presentation: March 16, 2024
Identifying common communication barriers
Strategies for effective communication in diverse teams Handling difficult conversations
Week 7: Presentation Skills
Presenter: Ms. Ghelyn M. Hipay
Date of Presentation: April 6, 2024
Structuring effective presentations
Engaging your audience Overcoming public speaking anxiety
Week 8: Intercultural Communication
Presenter: Mr. Ryan B. Malinao
Date of Presentation: April 6, 2024
Understanding cultural differences in communication
Strategies for effective intercultural communication Avoiding cultural misunderstandings in the workplace
Week 9: Conflict Resolution and Negotiation
Presenter: Ms. Aiza A. Pedamato
Date of Presentation: April 6, 2024
Recognizing sources of conflict in the workplace Techniques for conflict resolution Principles of effective negotiation
Week 10: Cultural Aspects of Communication
Presenter: Mr. Garry M. Quiling
Date of Presentation: April 20, 2024
o Appreciate the rich tapestry of cultural nuances and etiquettes. Discover
how cultural sensitivity can enhance cross-cultural interactions and foster inclusivity.
Week 11: Constructive Criticism
Presenter: Ms. Leah Ann G. Sanico
o Embrace feedback as a growth tool. Discover how to give and receive
criticism in a manner that fosters improvement and maintains dignity.
Week 12: Conclusion and Review
Presenter: Ms. Ana Marie E. Saludaga
Date of Presentation: April 20, 2024
Recap of key concepts and skills covered
Reflection on personal communication strengths and areas for improvement Action plan for continuing to develop effective communication skills in the workplace
Assessment:
Class participation and engagement
Written assignments (e.g., memos, reports) Oral presentations Group projects Final exam or reflective essay
Textbook:
"Effective Workplace Communication: Skills for Success in the Global
Workplace" by Michael Fielding
This outline provides a structured approach to teaching effective workplace
communication, covering key principles, skills, and strategies essential for success in various professional settings.