Professional Documents
Culture Documents
MIS 6th Edition Bidgoli Test Bank instant download all chapter
MIS 6th Edition Bidgoli Test Bank instant download all chapter
https://testbankdeal.com/product/mis-6th-edition-bidgoli-
solutions-manual/
https://testbankdeal.com/product/mis-9th-edition-bidgoli-test-
bank/
https://testbankdeal.com/product/mis-8th-edition-bidgoli-test-
bank/
https://testbankdeal.com/product/mis-7th-edition-bidgoli-test-
bank/
MIS 5 5th Edition Bidgoli Test Bank
https://testbankdeal.com/product/mis-5-5th-edition-bidgoli-test-
bank/
https://testbankdeal.com/product/mis-4-4th-edition-bidgoli-test-
bank/
https://testbankdeal.com/product/mis-7th-edition-bidgoli-
solutions-manual/
https://testbankdeal.com/product/mis-5-5th-edition-bidgoli-
solutions-manual/
https://testbankdeal.com/product/experiencing-mis-6th-edition-
kroenke-test-bank/
Chapter 08 E Commerce
TRUEFALSE
(A) True
(B) False
Answer : (A)
2. E-business includes transactions that generate demand for goods and services.
(A) True
(B) False
Answer : (A)
3. Outbound logistics, a primary activity in Michael Porter's value chain, includes tasks associated
with receiving, storing, and converting raw materials to finished goods.
(A) True
(B) False
Answer : (B)
(A) True
(B) False
Answer : (B)
(A) True
(B) False
Answer : (B)
6. Government and nonbusiness organizations are refrained from using e-commerce applications.
(A) True
(B) False
Answer : (B)
(A) True
(B) False
Answer : (A)
8. The fulfillment function of the business-to-consumer (B2C) e-commerce cycle is responsible for
delivering products or services to customers.
(A) True
(B) False
Answer : (A)
9. Service and support are more important in traditional commerce than in e-commerce.
(A) True
(B) False
Answer : (B)
10. The third-party exchange market-place model is controlled by sellers and buyers.
(A) True
(B) False
Answer : (B)
11. The buyer-side marketplace offers suppliers a direct channel of communication to buyers
through online storefronts.
(A) True
(B) False
Answer : (B)
12. Short-range wireless communication technologies and 3G and 4G networks support mobile
commerce (m-commerce) applications.
(A) True
(B) False
Answer : (A)
(A) True
(B) False
Answer : (A)
14. An e-wallet is about the size of a credit card and contains an embedded microprocessor chip for
storing important financial and personal information.
(A) True
(B) False
Answer : (B)
(A) True
(B) False
Answer : (B)
MULTICHOICE
16. _____ includes transactions that support revenue generation by generating demand for goods
and services, offering sales support and customer service, facilitating communication between
business partners, and similar activities.
(A) E-commerce
(B) E-business
(C) E-procurement
(D) E-collaboration
Answer : (B)
(B) Logistics
Answer : (C)
18. Which of the following primary activities in a value chain involves moving and storing products,
from the end of the production line to end users or distribution centers?
(C) Operations
(D) Service
Answer : (B)
(A) tasks associated with receiving, storing, and disseminating incoming goods
Answer : (D)
20. Which of the following primary activities in a value chain involves processing raw materials into
finished goods and services?
(A) Operations
(B) Service
(C) Procurement
(D) Logistics
Answer : (A)
(C) flyers
(D) faxes
Answer : (A)
22. The _____ represents the value added by supporting primary activities of a value chain.
(A) invoice
(B) brokerage
(C) margin
(D) profit
Answer : (C)
Answer : (D)
Answer : (A)
25. _____, in e-commerce, means all market participants can trade at the same price.
Answer : (B)
26. The _____ transfers the old retail model to the e-commerce world by using the medium of the
Internet.
Answer : (A)
27. In the _____, an organization uses e-commerce sites to sell digital products and services.
Answer : (D)
28. Identify the e-commerce business model that brings sellers and buyers together on the Web and
collects commissions on transactions between these parties.
Answer : (B)
29. E-commerce sites that use the _____ collect data on consumers and businesses and then sell this
data to other companies for marketing purposes.
Answer : (C)
Answer : (A)
31. BuyStore Inc., an online retail store, sells all its products exclusively through its Web site,
buystore.com, and is also available as an application on mobiles. BuyStore is an example of a _____.
Answer : (B)
32. Companies using _____ e-commerce applications for purchase orders, invoices, and other
operations report millions of dollars in savings by increasing transaction speed, reducing errors, and
eliminating manual tasks.
Answer : (C)
33. Online auction sites that involve business transactions between users of products and services
are categorized as _____ e-commerce.
Answer : (A)
Answer : (C)
Answer : (D)
36. E-commerce activities that take place within an organization's network are part of the _____ e-
commerce model.
(A) antibusiness
(B) agribusiness
(C) nonbusiness
(D) intrabusiness
Answer : (D)
37. _____ is the first activity to be involved in a typical business-to-consumer (B2C) cycle.
(A) Fulfillment
(C) Ordering
(D) Payment
Answer : (B)
38. Service and support are even more important in e-commerce than in traditional commerce
because e-commerce companies _____.
(D) rarely cut out the middleman in the link between suppliers and consumers
Answer : (A)
39. Identify an application of the seller-side marketplace model that has the main objective of
preventing purchases from suppliers that are not on the approved list of sellers.
(B) E-procurement
Answer : (B)
40. Identify a marketplace model that generates revenue from the fees charged for matching buyers
and sellers.
Answer : (C)
41. A(n) _____ market concentrates on a specific function or business process and automates this
function or process for different industries.
(A) vertical
(B) horizontal
(C) symmetrical
(D) asymmetrical
Answer : (B)
42. A(n) _____ enables a customer to bid on specific products or make a request for quotation (RFQ)
at a common place for selling products initiated by a group of consumers.
Answer : (B)
43. By participating in _____, sellers can automate the fulfillment function of business-to-business
(B2B) e-commerce.
Answer : (C)
44. Large corporations (such as General Electric or Boeing) as well as consortiums of large
companies use the _____ model.
(A) e-procurement
(D) infomediary
Answer : (B)
45. In the context of trading partner agreements, identify an advantage of electronic business
Extensible Markup Language (ebXML) over Hypertext Markup Language (HTML).
(C) ebXML allows you to select only the data requested in a search.
Answer : (C)
46. In a third-party exchange marketplace, the sale of medical products is an example of a(n) _____.
Answer : (B)
47. A rising healthcare center approaches a media buyer to promote the center. This process is
called media buying. Identify the type of market the center belongs to from the following.
Answer : (B)
Answer : (C)
Answer : (A)
Answer : (A)
51. _____ offers a secure, convenient, and portable tool for online shopping that stores personal and
financial information, such as credit card numbers, passwords, and PINs.
(A) E-cash
(B) E-wallet
(C) E-check
(D) E-paper
Answer : (B)
52. _____ is a popular online payment system used on many online auction sites.
(A) Bitcoin
(B) E-wallet
(C) PayPal
Answer : (C)
53. _____ is a method for advertisers to pay for cost per view or cost per click.
(B) Micropayment
(C) E-payment
(D) Virtual payment
Answer : (B)
54. A _____ is about the size of a credit card and contains an embedded microprocessor chip storing
important financial and personal information.
Answer : (A)
55. Jack is a gamer, and every time he plays at a gaming center, he pays using a card that he
recharges electronically every half a year. This type of electronic payment is done using which of the
following?
(A) e-cash
(B) e-wallet
(C) e-check
(D) e-paper
Answer : (A)
56. In the context of e-commerce supporting technologies, which of the following terms describes
one user viewing one ad?
(A) Ad blocker
(B) Ad exchange
(C) Ad impression
(D) Ad connect
Answer : (C)
57. Which of the following terms is computed by dividing the number of clicks an ad gets by the
total impressions bought?
Answer : (C)
58. In the context of Web marketing, _____ are display ads that appear on top of a browser window,
blocking the user's view.
Answer : (B)
59. A(n) _____ is an artificial intelligence application that can be used for Web marketing.
Answer : (A)
60. In Web marketing, identify the technology in which information is sent to users based on their
previous inquiries, interests, or specifications.
Answer : (B)
61. Any element of a Web page that is clicked counts as a _____ to a server.
(A) pop
(B) splash
(C) hit
(D) loop
Answer : (C)
(A) A cookie is a Web information that users save on the hard drive for later use.
(B) A cookie is the information a Web site stores on a user's hard drive so it can be used for a later
visit.
(C) A cookie is a list of sites visited by a user in a day or last few days.
(D) A cookie is a list of sites that users bookmark on a browser for reference.
Answer : (B)
63. A Web page displayed when a user first visits a site is called a(n) _____.
(A) ad impression
(B) cookie
Answer : (C)
(A) This strategy forces a gamer to share his/her location and display business ads relative to the
location.
(B) This strategy forces a gamer to click on search engine ads in order to go to the next level of the
game.
(C) This strategy uses mobile games where the characters in the game promote products for
companies.
(D) This strategy uses mobile ads that appear within popular mobile games and can take several
forms that appear between loading screens.
Answer : (D)
65. _____ is a method for improving the volume or quality of traffic to a Web site.
Answer : (B)
SHORTANSWER
66. _________ encompasses all the activities a company performs in selling and buying products and
services, using computers and communication technologies. A. Trading partner agreement
B. Marketing and sales
C. E-business
D. Web marketing
Answer : E-business
67. E-commerce is buying and selling goods and services over the _________. A. Internet
B. intranet
C. subnet
D. telnet
Answer : Internet
68. The _________ concept introduced by Michael Porter consists of a series of activities designed to
meet business needs by adding value (or cost) in each phase of the e-commerce process. A. social
engineering
B. search engine optimization
C. packet switching
D. value chain
Answer : value chain
70. The _________ of e-commerce is an extension of traditional marketing media, such as radio and
television. A. merchant model
B. brokerage model
C. advertising model
D. infomediary model
Answer : advertising model
71. The _________ is a widely used business model in e-commerce that refers to generating revenue
from more than one source. A. merchant model
B. brokerage model
C. mixed model
D. infomediary model
Answer : mixed model
72. Electronic data interchange (EDI) and electronic funds transfer (EFT) are forms of _________ e-
commerce that have been around for many years. A. consumer-to-consumer (C2C)
B. consumer-to-business (C2B)
C. business-to-business (B2B)
D. business-to-consumer (B2C)
Answer : business-to-business (B2B)
73. Tax filing and payments; completing, submitting, and downloading forms; requests for records;
and online voter registration are all categorized as _________ e-government applications. A.
government-to-citizen (G2C)
B. government-to-business (G2B)
C. government-to-government (G2G)
D. government-to-employee (G2E)
Answer : government-to-citizen (G2C)
74. A(n) _________ is the electronic version of a paper check that offers security, speed, and
convenience for online transactions. A. e-cash
B. e-wallet
C. e-check
D. e-paper
Answer : e-check
75. A popular application of the _________, which is a major business-to-business (B2B) e-commerce
model, is e-procurement. A. seller-side marketplace model
B. buyer-side marketplace model
C. third-party exchange market-place model
D. trader-side marketplace model
Answer : seller-side marketplace model
76. In a third-party exchange marketplace model, a(n) _________ concentrates on a specific industry
or market. A. vertical market
B. horizontal market
C. symmetrical market
D. asymmetrical market
Answer : vertical market
79. The _________ is an HTML tag that provides information on the keywords that represent the
contents of a Web page. A. head tag
B. body tag
C. meta tag
D. object tag
Answer : meta tag
80. When a person enters a URL in the address bar of a browser, it displays a page that asks the
user to install a plug-in in order to view the Web site. This type of a display when a user enters a
Web site is termed _________. A. pop-up ad
B. meta tag
C. splash screen
D. ad impression
Answer : splash screen
ESSAY
Graders Info :
The Internet can increase the speed and accuracy of communication between suppliers, distributors,
and customers. Moreover, the Internet's low cost means companies of any size can take advantage
of value chain integration, which is the process of multiple companies in a shared market working
together to plan and manage the flow of goods, services, and information from manufacturers to
consumers. This process optimizes the value chain's efficiency, thus creating a competitive
advantage for all companies involved.
Graders Info :
E-commerce can enhance a value chain by offering new ways to reduce costs or improve operations,
including the following:
a. Using e-mail rather than regular mail to notify customers of upcoming sales can reduce costs.
b. Selling to customers via the company Web site can generate new sources of revenue, particularly
from customers who live far away from the company's headquarters or physical store.
c. Offering online customer service can make products or services more appealing to customers.
Graders Info :
Many companies now operate as a mix of traditional commerce and e-commerce and have some kind
of e-commerce presence. These companies, referred to as click-and-brick e-commerce, capitalize on
the advantages of online interaction with their customers yet retain the benefits of having a physical
store location. For example, customers can buy items from the company's Web site but take them to
the physical store if they need to return items.
Graders Info :
E-commerce has the following disadvantages, although many of these should be eliminated or
reduced in the near future:
a. Bandwidth capacity problems (in certain parts of the world)
b. Security and privacy issues
c. Accessibility (not everybody is connected to the Web yet)
d. Acceptance (not everybody accepts this technology)
Graders Info :
The merchant model transfers the old retail model to the e-commerce world by using the medium of
the Internet. In the most common type of merchant model, an e-commerce company uses Internet
technologies and Web services to sell goods and services over the Web. Companies following this
model offer good customer service and lower prices to establish a presence on the Web. Amazon
uses this model, but traditional businesses, such as Dell, Cisco, and Hewlett-Packard, have adopted
this model to eliminate the middleman and reach new customers.
Graders Info :
Companies use business-to-business (B2B) applications for purchase orders, invoices, inventory
status, shipping logistics, business contracts, and other operations. These companies report millions
of dollars in savings by increasing transaction speed, reducing errors, and eliminating manual tasks.
87. Provide examples of organizational e-commerce activities that take place inside an organization.
Graders Info :
Organizational e-commerce activities can include exchange of goods, services, or information among
employees. Other examples include conducting training programs and offering human resource
services. Some of these activities, although not specifically selling and buying, are considered
supporting activities in Porter's value chain. For example, a human resources department supports
the personnel involved in producing and distributing a company's products.
88. How does business-to-business (B2B) e-commerce lower production costs and improve accuracy?
Graders Info :
Graders Info :
The main objectives of trading partner agreements are to automate negotiating processes and
enforce contracts between participating businesses. Using this model, business partners can send
and receive bids, contracts, and other information needed when offering and purchasing products
and services.
Graders Info :
Micropayments are transactions on the Web involving very small amounts of money. They began as a
method for advertisers to pay for cost per view or cost per click, which is typically one-tenth of a
cent. Such fractional amounts are difficult to handle with traditional currency methods, and
electronic micropayments reduce the cost of handling them for financial institutions. Payment
amounts are accumulated for customers until they are large enough to offset the transaction fee,
and then the account deduction or charge is submitted to the bank.
Graders Info :
Most Web and e-mail advertising is priced based on the cost per thousand ad impressions (CPM,
where M stands for mille, which means thousand). For example, a $125 CPM means it costs $125 for
1000 ad impressions.
Graders Info :
Search engines and directories offer space that companies can purchase for advertising purposes.
Spots have an advantage over banner ads because their placement is permanent; banner ad
placement can change from visit to visit. However, spots can be more expensive than banner ads,
especially on high-traffic sites, such as Yahoo!.
Graders Info :
Any element of a Web page (including text, graphics, and interactive items) that is clicked counts as
a hit to a server. Hits are not the preferred unit of measurement for site traffic because the number
of hits per page can vary widely, depending on the number of graphics, type of browser used, and
page size.
94. Why must organizations look at search engine optimization (SEO) as a method to be included in
their Web marketing campaigns?
Graders Info :
A comprehensive Web marketing campaign should use a variety of methods, and SEO is a method
that can help improve business. Some companies offer SEO services. Unlike Web marketing methods
that involve paying for listings on search engines, SEO aims at increasing a Web site's performance
on search engines in a natural (and free) fashion.
Graders Info :
The following are five common ways to optimize a Web site's traffic:
a. Keywords: Decide on a few keywords that best describe the Web site and use them consistently
throughout the site's contents.
b. Page title: Make sure the page title reflects the site and its contents accurately.
c. Inbound links: Get people to comment on the Web site, using one of the top keywords.
d. Content: Update the Web content regularly.
e. Links to others: Develop relationships with other Web sites.
96. Describe business-to-consumer (B2C) e-commerce. Provide examples of companies that are
involved in this type of e-commerce and explain the difference between pure-play companies and
brick-and-mortar companies with an online sales presence.
Graders Info :
97. Describe the information sharing and ordering activities involved in conducting business-t-
-consumer (B2C) e-commerce.
Graders Info :
Graders Info :
Graders Info :
Graders Info :
Many telecommunication companies offer Web-ready cell phones. In addition, a wide variety of m-
commerce applications are available. Among the most popular are iPhone apps, which include
games, entertainment, news, and travel information. Some are free and others must be purchased
via iTunes.
Microsoft has a wireless version of Internet Explorer called Internet Explorer Mobile. Many e-
commerce companies are developing the simple, text-based interface required by current cell
phones. For example, Google offers mobile Internet users features, such as search, news, map, and
Gmail (www.google.com/mobile/). MSN Mobile (http:// mobile.msn.com) provides a special browser
for accessing e-mail, news, sports, entertainment, maps, and Windows Live services, such as Hotmail
and Windows Live Messenger. Other applications of m-commerce include banking, traffic updates,
tourism services, shopping, and video conferencing. Mobile user-to-user applications, such as
sharing games and pictures, are also popular.
Another random document with
no related content on Scribd:
[147] Alexander Ivánovich Meshchérski was the president of
the St. Petersburg magistracy, and later served in the Chief
Customs Chancery. Both he and his friend Perfílev, mentioned at
the end of the monody, led a life of luxury.
[148] See Catherine II.’s Prince Khlor, p. 280.
[149] Catherine had some villages in the Government of
Orenbúrg, near the settlements of the Kirgíz-Kaysák horde,—
hence the name given her by Derzhávin.
[150] Tartar chiefs, but courtiers are meant here.
[151] Through the promulgation of her laws.
[152] Derzhávin was much addicted to gambling in his early life,
and had even tried to mend his fortune by cheating.
[153] Catherine was not successful as a versifier.
[154] She loved neither Masons nor Martinists, who were a kind
of precursors of the modern spiritualists.
[155] Name of a Masonic lodge.
[156] The reference is to Potémkin, his dreams of conquering
India and Persia, his foppery, his sumptuous feasts.
[157] Characterisation of A. G. Orlóv.
[158] P. I. Pánin.
[159] Allusion to S. K. Narýshkin, who had introduced wind
instruments, where each player played but one note.
[160] A game which consists of throwing a large nail into a ring.
[161] Famous popular novels much in vogue in all Europe; the
latter is the English Bevys of Hamptoun; the allusion is here to the
rude manners of Prince Vyázemski.
[162] Lentyág and Bryúzga of Catherine’s Prince Khlor, by
whom she meant Potémkin and Vyázemski.
[163] In 1767 the Senate and deputies, who had been invited to
present a project for a new code of laws, proposed a title for the
Empress “Great, Most Wise, and Mother of the Country,” but she
declined it.
[164] This and the following lines refer to the reign of Empress
Anna, when the least inattention to the minutest details of Imperial
prerogatives brought about the severest persecution: it was
sufficient not to empty a beaker which was drunk to her health, or
to scratch out or correct her name in a document, or to drop a
coin with her picture upon it, in order to be immediately
denounced to the secret police. Then follows the reference to the
ice palace in which the marriage of the Court fool, Prince
Golítsyn, was celebrated; the other Court fools of the day were
the Princes Volkónski and Apráksin.
Yúri Aleksándrovich Neledínski-Melétski. (1752-
1829.)
After finishing his education in the University of Strassburg,
Neledínski occupied various posts in the army and with
legations. In 1800 he was made a Senator. He distinguished
himself in literature by his simple, deep-felt songs, two of
which, given below, have become enormously popular. His
other poems and translations from French authors are now
forgotten.
Sir John Bowring has translated his “Under the oak-tree,
near the rill,” “To the streamlet I’ll repair,” and “He whom
misery, dark and dreary”; the latter is the same as Lewis’s “He
whose soul from sorrow dreary.”
SONG
STANZAS
FOOTNOTES:
—From Sir John Bowring’s Specimens of the Russian Poets, Part II.
Vasíli Vasílevich Kapníst. (1757-1824.)
Kapníst, the son of a brigadier, entered the army as a
corporal in 1771, and was made a commissioned officer in
1775, but he soon retired to his native village of Obúkhovka in
the Government of Kíev, which he later described in the
manner of Horace. He was elected a Representative of the
Nobility of his district, later (upon his return to St. Petersburg),
became a member of the Academy, and rose to many other
honours. He early distinguished himself by translations and
imitations of Horace, in which he devoted a closer attention to
perfect form than any of his contemporaries, so that, but for a
somewhat antiquated language, he is read with pleasure even
at the present time. His chief reputation with his
contemporaries was earned by the comedy The Pettifoggery,
which had a phenomenal success, and was only superseded
by Griboyédov’s Intelligence Comes to Grief and Gógol’s The
Revizór. Like all the great comedies of Russia, The
Pettifoggery deals with the negative sides of social life, and
lays bare the corruption of officialdom. The plot of the play is
as follows: Pettifog devises a plan by which he is to get hold
of the property of Squareman. The latter is named in his
certificate of birth Theodotos; his father left his estate to this
Theodotos, but he naming himself Deodatus (Bogdán),
Pettifog argues before the judges that Deodatus is another
unlawful holder of that estate, and that it ought to revert to
himself, as a distant relative of the deceased man. To make
his case sure he bribes the judges, Gurgle, Snare, Gladly and
Wordy, and the Procurator Grab and Secretary Talon, and
sues for the hand of Sophia, the daughter of the Presiding
Judge Casetwister. All, however, ends well, for Pettifog is
denounced to the Senate and put in gaol, and the judges are
turned over to the criminal court, while Squareman marries
Sophia, his old sweetheart. The verses at the end of Act III.,
Scene 6, “Take, you’ll learn the art with ease,” went like wild-
fire through all Russia, and became the byword for the large
host of bribers.
Sir John Bowring has translated his On Julia’s Death, also
reprinted in F. R. Grahame’s The Progress of Science, Art
and Literature in Russia.
OBÚKHOVKA
ON JULIA’S DEATH
—From Sir John Bowring’s Specimens of the Russian Poets, Part II.
Adrián Moyséevich Gribóvski. (1766-1833.)
Gribóvski was a Little-Russian by birth. In 1784 he was
secretary to Derzhávin, the poet, who was then Governor of
Olónetsk. Then he served under Potémkin, and after his
death in 1791 he entered the service of Count Zúbov,
Catherine’s favourite. In 1795 he was Catherine’s Secretary of
State. Like so many Russian Memoirs of the eighteenth
century, Gribóvski’s Memoirs not only throw light on
contemporary events, but are of great importance for a
correct appreciation of the literature of the time. What
Gribóvski reports of the simplicity of Catherine’s private life
forms the subject of Derzhávin’s Felítsa (see p. 385 et seq.).
The Empress’s [Catherine II.] manner of life was of late years the
same: In the winter she resided in the large Winter Palace, in the
middle story, above the right, smaller entrance. Her own rooms were
few. Upon ascending a small staircase, one entered into a room
where, for the immediate dispatch of the Empress’s orders, there
stood behind a screen a writing table with writing material for the
secretaries of state and other officers. This room faced a small court,
and from it you passed into the boudoir, with its windows on the
Palace Square. Here stood a toilet table. Of the two doors in this
room, the one to the right led into the diamond room, the other, to the
left, into the sleeping-room, where the Empress generally received
her reports. From the sleeping-room one passed straight into the
interior boudoir, and to the left—into the study and mirror room, from
which one way led into the lower apartments, and the other, over a
gallery, into the so-called Neighbouring House. In these apartments
the Empress lived until spring, but sometimes she removed earlier to
the Tauric Palace, which had been built by Prince Potémkin on the
bank of the Nevá.