url: https://www.ibm.

com/support/pages/ibm-installation-manager-warning-following-repositories-are-not-connected

IBM Installation Manager warning:

"the following repositories are not connected"
Troubleshooting

Problem
Attempts to update an IBM Rational Software product through the IBM Installation Manager result in warning
"the following repositories are not connected".

Symptom
IBM Installation Manager issues the following warning message:

The following repositories are not connected:

<path to the repository>

Cause
Possible causes include the following.

 The path to the repository is incorrect .

 The connection to the repository is faulty.

 The firewall prevents the Installation Manager to access the server.

 The proxy settings for the Installation Manager are incorrect.

 The path exists, but is inaccessible.

Resolving The Problem

Incorrect path to the repository

1. Click in the Installation Manager File > Preferences > Repositories.

2. Verify whether the paths of the repositories are right.

3. Verify the spelling.

Faulty connection

1. Click in the Installation Manager File > Preferences > Repositories .

2. Select the repositories check boxes; then click Test Connection.

Firewall

Contact your network administrator.

Proxy

Verify the proxy settings in the Installation Manager.

1. Click File > Preferences.

2. Internet > Http Proxy.

Inaccessible path

Verify whether you can write in the folder. If not, switch to a user account that can access the folder.
 Cross-reference information
Product ComponentPlatform Version
IBM Engineering Workflow
Windows1.0, 1.0.1, 2.0
Management
IBM Installation Manager Windows1.0, 1.1, 1.2, 1.3, 1.4
Rational Project Conductor Windows1.0
Rational Requirements Composer Windows1.0, 2.0

url: https://www.ibm.com/support/pages/resolving-common-problems-installation-manager-and-its-remote-repository-feature

Resolving common problems with Installation

Manager and its remote repository feature
Question & Answer

Question
How can you resolve common problems with IBM Installation Manager and its remote repository feature?

Cause
IBM Installation Manager (IM) has a feature that allows it to search for updates packages from IBM update sites.
The feature is called "Search service repositories during installation and updates" and it is enabled by default.
Even though the feature is useful, some Rational Software Development Platform (SDP) desktop product users
might find that it does not fit with their network settings or system environments.

Answer
A service repository is a storage location for data that is required for installing or updating packages. By default,
Installation Manager uses an embedded URL in each product package to connect to a repository server through the
Internet and searches for available install packages as well as new features.

This technote provides the solution for the seven known scenarios in which there are problems using the Search
service repositories during installation and updates feature.

1. How to disable and enable Search service repositories during installation and updates feature
By default, Installation Manager is set up such that it will automatically search the online IBM download Internet
sites for updates.
Methods

A. Disable and enable Search service repositories during installation and updates by using the GUI;
in IM go to File > Preferences > Repositories and uncheck (or check) Search service repositories during
installation and updates

B. When using the GUI is not an option, you need to modify com.ibm.cic.agent.core.prefs file in order to
disable or enable Search service repositories during installation and updates:

Location of com.ibm.cic.agent.core.prefs in Windows 2000, XP, 2003

C:\Documents and Settings\All Users\Application Data\IBM\Installation
Manager\.settings\

Location of com.ibm.cic.agent.core.prefs in Windows Vista

C:\ProgramData\IBM\Installation Manager\logs\.settings\

Location of com.ibm.cic.agent.core.prefs in Linux

/var/ibm/InstallationManager/.settings

1. Open com.ibm.cic.agent.core.prefs with a text editor

2. Find offering.service.repositories.areUsed= string
3. If you want to disable the feature, set offering.service.repositories.areUsed to false, otherwise set
it to true.

Warning: Users who do not use the Passport Advantage feature need to ensure that their response file does not
contain PassportAdvantageIsEnabled=true or that the "Connect to Passport Advantage" in IM's preferences is not
checked .

2. When network has a firewall and you would like IM to search only for update packages locally

Ensure that Search service repositories during installation and updates is disabled (see methods in #1).

3. When IM cannot find the latest update package and your network does not use firewall or proxy

Ensure that Search service repositories during installation and updates is enabled (see methods in #1). If
the feature is enabled but IM still cannot find the latest version of IM, you can add the following url to your
IM repository and re-run update packages:
http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/im/updates/.

4. When IM performs slowly while you are applying SDP patches locally
 Ensure that Search service repositories during installation and updates is disabled (see methods in #1).
The problem occurs because IM finds update packages from local repositories and IBM remote
repositories.

5. When you do not want IM to search for update packages while you are installing SDP products in silent
mode

Ensure that Search service repositories during installation and updates is disabled (see methods in #1)
before creating an install response file. When IM records a response file, IM saves all of its settings to the
response file.

6. When you use a proxy and IM cannot find the latest update packages from the IBM remote updates site

Ensure that Search service repositories during installation and updates is enabled (see methods in #1) and
the proxy host and port are configured correctly.

IM > File > Preferences > Repositories > HTTP proxy or FTP proxy

7. When you install SDP products in silent mode, IM keeps searching for IBM update sites and sometimes
you receive the following exception
#Running Installation Manager version 1.0.0.I20061116_2314
#Found Installation Manager version 1.0.4.I20070606_1027c
#[09/Jul/2007:16:41:27 -0400]
#java.lang.NullPointerException
# at com.ibm.cic.agent.core.Agent.prepare(Agent.java:1663)
# at
com.ibm.cic.agent.internal.core.InstallRegistry$ContextInstallRegistry.convertFormat(Install
Registry.java:563)

The problem occurs because when you create a response file the Search service repositories during installation
and updates feature is enabled (see methods in #1). To resolve the problem, you can add <preference
value='false' name='offering.service.repositories.areUsed'/> to your response file.

Cross-reference information
Product Component Platform Version
Linux; Solaris; 1.0, 1.0.0.2, 1.0.0.3, 1.0.0.4, 1.0.0.5,
IBM Installation Manager
Windows 1.1, 1.1.0.1, 1.1.0.2
Rational Application Developer for
Linux; Windows 7.0
WebSphere Software
Rational Asset Manager Linux; Windows 7.0
Rational Business Developer Extension Linux; Windows 7.0
Rational Data Architect Linux; Windows 7.0
Rational Functional Tester Linux; Windows 7.0
Rational Manual Tester Linux; Windows 7.0
Rational Modeling Extension for Linux; Windows 7.0
 Cross-reference information
Product Component Platform Version
Microsoft .NET
Rational Performance Tester Linux; Windows 7.0
Rational Software Architect Linux; Windows 7.0
Rational Software Modeler Linux; Windows 7.0
Rational Systems Developer Linux; Windows 7.0