Rajesh Reddy G

rajeshreddy.g1@gmail.com
510-320-7824

Professional Summary:
● 11 years of IT experience includes 7 years of experience as Senior Salesforce Developer this includes
configuration, customization, integration with external systems, communities and lightning
migration from classic, lightning development. Having 4 years of experience on developing
applications using Java/J2EE technologies.
● Expertise in Salesforce Development, Configuration, Administration and Support Experience in
Salesforce Platform
● Having good experience in developing reusable Lightning Web Components to enhance the user
experience within Salesforce.
● Good Experience in developing Salesforce Lightning based applications using Aura Components,
Controllers, Events and SLDS
● Hands on experience with Apex Language, Apex Triggers, Apex Class, Apex Test Methods, Apex Web
Service, Visualforce Pages, Visualforce Components & Controllers and Salesforce Data models.
● Extensive experience in writing queries using SOQL and SOSL in Apex Classes and Triggers

● Experience in integrations with SOAP/REST APIs.

● Expertise in HTML, CSS and JavaScript for building user interfaces.

● Experience in Automated business process by using Workflow Rules and Approval Process for
automated alerts, field updates, and Email generation according to application requirement
● Strong Knowledge about Sales cloud, Service cloud and Veeva CRM and good understanding with
Client/Server architecture, Object oriented design techniques and web application design
● Extensive experience in analyzing business requirements, entity relationships and converting to
Salesforce custom objects, lookup relationships, junction objects and master-detail relationships.
● Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email
Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
● Strong experience in Software Development that includes all phases of Requirement Analysis,
Design, Development, UAT and maintenance of Product / business applications including Cloud
Based, Web Applications, Web Services and Client-Server applications.
● Implemented security and sharing rules at object, field and record level for different users at
different levels of organization. Also created various profiles and configured the permissions based
on the organizational hierarchy.
● Experience in working with Data Loader, import wizard, salesforce.com and Sandbox environments.

● Configured and maintained user security permissions in compliance with organizational needs

Information Classification: General

● Provided end-user support and training on Salesforce features and functionality.

● Involved in writing User Stories with Business Analyst & responsible for all Quality Assurance
Testing.
● Responsible for resolution of Incidents and Change calls within the agreed SLA and Interacted with
the end users whenever required.
● Involved in various stages of SDLC including analysis, requirement gathering, architecture design,
development and deployment and maintenance of multitier, web-based and object oriented
enterprise applications
● Experience in AGILE and SCRUM Implementation methodologies involving all phases of Story Writing
Workshops, Story Estimations, Product Backlog, Sprint Planning Meeting, Sprint Review Meeting and
Sprint Retrospective.
● Extensive experience in Onsite-Offshore delivery model

● Proficiency in Object Oriented Languages like Java, J2EE, JSP, and other Java technologies.

● Experience in databases such as Oracle, SQL Server and MySQL and Data Warehousing tools.

● Excellent communication and inter-personal skills, accustomed to working in both large and small
team environments.

Education:
● Masters in Computer Applications (Osmania University, Hyderabad, India)

Certifications:
● Salesforce Platform Developer I Certification

● Salesforce Platform App Builder Certification

● Salesforce Sales Cloud Certification

● Salesforce Admin Certification

Technical Skills:

Salesforce Salesforce CRM, Veeva CRM, MDM,LWC, Apex Language, Apex

Technologies Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce
Pages/Components, Apex Web Services, Workflows & Approvals,
Dashboards, Case Management Automation, Custom Objects, Apex Data
Loader
Languages Apex, Visualforce, Java, HTML, CSS, JavaScript
Tools Apex Data loader, GitHub, Web services APIs like SOAP, Eclipse IDE Plug-in,

Information Classification: General

 Force.com Explorer, BI Software, Tableau
Database My SQL, Oracle 8i/9i/10g
SDLC Agile methodology / Scrum, Waterfall methodology
Operating Systems Windows XP/Vista/7, UNIX.

Projects:

Genentech, South San Francisco, California

Sr. Salesforce Developer April 2020 – Till
date

Project Description:
Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover
and develop medicines for people with serious and life-threatening diseases and its
transformational discoveries include the first targeted antibody for cancer and the first medicine for
primary progressive multiple sclerosis. Genentech focuses research and development practice on
discovering and developing new medicines for unmet medical needs.
Commercial Field Enablement (CFE) is platform for field teams to collaborate, access business
analytics and strategic plans and serves as the portal for many of the resources required by field
teams. Field reps access the data for HCPs and HCOs through CFE for better collaboration with the
customers. CFE app create and manage strategic objectives and opportunities to collaborate across
ecosystem, account and customer level plans. It enables reps to view all previous and planned
interactions and notes for any customer with ecosystem to create a unified customer experience.

Roles and Responsibilities:

● Involved in requirements gathering, user stories grooming.
● Worked with functional leads to transform and develop new requirements into design,
implementation.
● Developed various Apex classes, Apex Triggers, and Controller classes for various needs in the
application
● Experience in building reusable UI components and pages with Lightning web components
● Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components,
Visual Force Pages to suit to the needs of the application.
● Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App
Builder and Lightning Component features
● Participating the Scrum calls to update the Sprint progress and challenges.
● Leading the team from on-site to ensure timely delivery of deliverables.
● Defined the lookup relationship and master-detail relationship on the objects that helps in
associating the record and defining a parent-child relationship in which the master object controls
certain behaviors of the detail object respectively.

Information Classification: General

● Developed Web Service Callouts from Salesforce to External Applications using REST API.
● Worked on Salesforce Lightning Components for building customized components replacing the
existing ones.
● Responsible for setting up web service integrations.
● Triggered interface events by user interactions, which includes Lightning Component framework and
involved in building Lightning Components using the aura framework.
● Created reusable LWC components for Mobile view and Desktop view for multi select view.
● Created Generic related LWC component to show different data in different related list for same
object.
● Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
● Updated the Apex Controller and Helper functions regularly making the Component Context Aware
as per business requirement.
● Developed data model includes objects, fields, and relationships.
● Created Aura based Components, Attributes, Controllers, which can be compatible to access
through Lightning App builder.
● Created Impressive designs with custom styling to bring dynamic versions of the components when
setting up in lightning App builder.
● Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
● Managed Salesforce integration with existing systems and third-party providers.
● Worked on migrating components using Force.com Change sets, ANT from DEV to QA, UAT and
production instances.
● Interacted with various businesses team members to gather and documents the requirement.
● Configured and used source control tool Git to maintain repositories for various releases.
● Used Force.com Eclipse IDE plugin to manage, author, debug and deploy Force.com applications in
the Eclipse development environment.
● Created custom buttons and links on Account and Relationship Group object for generating auto
Reports.

Environment:
Saleforce.com platform,Salesforce.com Data Loader, Force.com API, Veeva CRM, MDM,LWC, Apex
Language, Triggers, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom
Tabs, Email Services, Security Controls.

GE Healthcare, Erie, PA Sep 2018 to Mar 2020

Salesforce lightning Developer

Project Description:

Information Classification: General

 GEHC is the biggest and the highest revenue earning GE Company, with operations in 16 countries
across four continents. GECF funds various business and customers of GE. They have various
businesses unit with customized solutions for their different customers to which they lease and
fund. This Project is mainly handled CRM solutions for their various business units, interacting with
clients and assisting them in closing the deals in Salesforce. There were several 3rd party
applications also supported on usability.
Parts and Tools ordered based on requirement for FE to repair the Installed Products situated at
different locations. Partner users can raise the request based on suggestion of FE or third party firm
for the required equipment. Inventory team checks for order and deliver the tool or part to fulfill the
request of FE.

Roles and Responsibilities:

● Interacted with Business users for analysis, requirements gathering and development.

● Good understanding of the CRM processes. Business knowledge of Salescloud

● Proficient in writing clean, solid, readable code

● Proven ability to deliver high-quality, reliable csode implemented on schedule

● Time management, ability to multitask, and propensity to handle urgent interrupts with poise and
professionalism
● Good knowledge of Javascript, SQL

● Detailed knowledge of Salesforce.com architecture

● Capable of writing and debugging efficient SOQL queries of standard and custom objects, and able
to understand and develop for complex data models
● Excellent problem solving and troubleshooting skills, with a solid customer-service orientation

● Strong verbal and written communication skills including the ability to share ideas both with the
business and internal IT teams
● Ability to maintain a detail oriented approach while multitasking in a fast-paced environment.

● Performed detailed analysis of technical and business requirements.

● Worked on different CRM platforms like ServiceMax and closely with business partners to realize the
full implementation capabilities into Salesforce CRM.
● Experienced in Customization and developing of ServiceMax components SFM (Service Flow
Manager), SFW (service Flow Wizard), scheduled SFM and SFM Data validation rules.
● Implemented Custom app on SFDC platform.

● Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in

custom console components, highlight panel and interaction log.
● Worked on Vault workflows configuration and in custom objects building including VMOC’s, My
setup etc.

Information Classification: General

● Created user Roles and Profiles, security controls, Territory implementation, shared settings.

● Developed various Apex classes, Apex Triggers, and Controller classes for various needs in the
application.
● Developed various Custom Objects, Tabs, Master-Detail, Lookup relationships, Formula fields,
validation rules.
● Designed and deployed Validation rules, Approval Processes, Custom tabs, and Auto-Response for
automating business logic.
● Created various Roles, Profiles, and Page Layouts and Configured the permissions based on the
hierarchy requirements of the organization.
● Responsible for setting up Filed Level Security.

● Designed Visual Force pages to add more flexibility and a rich look.

● Configured Sharing settings to specify the level of access the users must each other's data.

● Created Workflow rules and defined email alerts, related tasks, and field updates.

● Implemented Data Loader for loading the data.

● Developed business documents for Salesforce.com Custom objects.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data
Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Jenkins, Email
Services, SOQL, SOSL, Sandbox, REST API

Roche Diagnostics, Indianapolis, Indiana Nov 2016 – Aug 2018

Sr. Salesforce Developer

Project Description:
The REXIS Account Hierarchy Application provides a generic solution to generate Secondary Account
Hierarchies based on the user-defined configuration that can be maintained using a simple user
interface. A generic Processing Engine has been implemented using which Secondary Account
Hierarchies can be generated based on the defined configuration. The access to the application
requires the same Salesforce credentials and the processing can be done at any time using a single
click and an automatic job runs on the last day of the month to generate the Secondary Account
Hierarchies in REXIS Salesforce.

Roles and Responsibilities:

● Performed in-depth analysis of business practices and provided recommendations on ways to

improve the processes. Created training materials based on business requirements.
● Worked on Auto response rules if customers contacted beyond the business hours.

● Build the organization’s Role hierarchy by adding the Roles as per the organization structure and
created custom profiles to satisfy the organization’s hierarchy.

Information Classification: General

● Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App
Builder and Lightning Component features.
● Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface
and better interaction of pages.
● Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in
Salesforce1 mobile platform to make Lightning Application mobile.
● Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning
component.
● Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning
component look and feel better.
● Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s
and displayed them on to the component.
● Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic
and Interactions in Lightning Applications.
● Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.

● Updated the APEX Controller and Helper functions regularly making the Component Context
Aware as per business requirement.
● Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App
Builder and Lightning Component features.
● Tested apps by appending multiple components to a Lightning
Application thereby deployed Applications from Sandbox to Production.
● Used refined global search in Lightning by developing Apex classes and Controllers.

● Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com
Applications.
● Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the
application using platform database objects.
● Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data
Migration tool called Data Loader.
● Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce
pages between Classic and Lightning.
● Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.

● Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning
Experience.
● Used field level security along with page layouts in Lightning to manage access to certain fields.

Information Classification: General

● Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.

● Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.

● Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business
requirement.

Environment: Apex Dataloader,Force.com Migration Tool, Apex Triggers,Force.com API, Workflow &
Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security
Controls.Salesforce.com SFA & Force.com Platform, SOQL, Oracle, SQL

Avaya LLC, New Jersey Mar 2015 to Oct 2016

Java Developer

Project Description:
Interactive voice response (IVR) is a technology that allows a computer to interact with humans
through the use of voice and DTMF tones input via keypad.In telecommunications, IVR allows
customers to interact with a company’s host system via a telephone keypad or by speech
recognition, after which they can service their own inquiries by following the IVR dialogue. IVR
systems can respond with prerecorded or dynamically generated audio to further direct users on
how to proceed. IVR applications can be used to control almost any function where the interface can
be broken down into a series of simple interactions. IVR systems deployed in the network are sized
to handle large call volumes.

Roles and Responsibilities:

● Involved in complete Agile/SDLC – Requirement Analysis, Development, System, and Integration

Testing.
● Developed application using Struts frame work

● Involved Redesign of actionSource and action Compare applications

● Customized action service as per client the requirement

● Implemented RESTFUL web services actionsXchange new business requirements

● Enhanced SWIFT file mapping for action Compare application using rabbit MQ to push the SWIFT
messages.
● Implemented mockito test cases for legacy application

● Developed persistence layer using Hibernate for actionComapare entitlement module.

● Involved in preparing the high-level design and low design as per the system requirements.

Information Classification: General

● Involved in preparing Unit test plan and Unit test results.

● Involved in Testing RESTFUL resources.

● Wrote procedures, functions and complex SQL queries using joins, sub queries and inline views to
retrieve data from the database.
● Debugging the issues if any and find out the root cause of that and resolve the issue. Involved in
Root Cause Analysis and Bug fixing.
● Involved in production deployment and support.

● Initiating the code review after completing the development and incorporating those comments
before starting.

Standard Charted, UK May 2013 to Feb 2015

Java Developer

Project Description:
Client Account services is electronic accounts support application system for Hong Kong Stock Brokers in
their daily transaction process. A Cash flow management solution between SCB clients and their
downstream customers, offering a set of key cash management feature to support Account
Management, Transaction Management, Liquidity Management and Information Management.
eCAS Applications deals with account management transaction management and liquidly management
and ecas reporting application deals with Information management. eCAS reporting application is new
end to end reporting solution for CAS. It is used for scheduling, generation and delivery of report to
external channels like MDIS, IDC and H2H.eCAS receive feeds from back offices and loads the data into
database, which includes feeds from CBS and IM and involves in scheduling and generation Pre-Canned
& Adhoc reports, there by deliver the reports to customers through various channels

Roles and Responsibilities:

● Developed various Java Bean components for implementing business logic

● Debugging the issues if any and find out the root cause of that and resolve the issue.

● Developed user interfaces using HTML and JavaScript.

● Developed action classes for business requirements using Struts framework.

● Implemented DAO classes to retrieve the profile information and did other configurations using
JDBC
● Wrote JUnit test cases for all possible entity-to-entity relationships to test Entity Relationship Tools.

● Deployed the application by using WebSphere Application Server and IDE Eclipse

● Created data base tables, functions, stored procedures and wrote prepared statements using
PL/SQL.

Information Classification: General

Information Classification: General