How to Enroll your Android Mobile Device in Marriott’s

new Mobile Management Platform

Prior to beginning, please ensure you have your Mobile Device, computer, Marriott EID, Marriott
Password and Device password. This task will take approximately 15 minutes to complete.

Pre-migration – Ensure the Intelligent Hub is installed on your mobile device.

1. Open the Google Play Store on you Android mobile device.

2. Select the Search box at the top of the screen and type
“Intelligent Hub” and if necessary press the button on
your on-screen keyboard.

3. You should see the Intelligent Hub in the results. If the update
option is available, press the button to update the application.
If the option says – open your app is up to date.

4. Select Open and follow the steps below to unenroll your

mobile device from the old management platform and enroll in
the new platform.

Unenroll from the current platform using the Hub application.

1. Click This Device.

2. Click Enrollment.

3. Click Unenroll Device.

4. This will remove your mailbox profile from the device. You will no longer have access to e-mail,
contacts, and calendar items. Emails will still appear in Outlook, just not on the mobile device.

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SUPPORT Check out MGS Mobile Device Application Upgrade.

If you have questions or need assistance, please contact your iT Support.
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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform
Then enroll your device in the new Hub Platform.

5. On your computer, use your browser to navigate to

https://device.marriott.com/MyDevice/.

6. When prompted, enter your “Email Address” and select

Next.

7. In the “User Name” space enter your Marriott EID.

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Email Address
8. In the “Password” space, enter your Marriott Password.

9. Click “Log In”.

10. Select Add Device in the upper right corner.

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11. From the dropdown select Android. 7

Marriott EID
12. Select the Message Type “QR Code”, and click “Save”
at the bottom of the page. A QR Code will appear on the
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screen Marriott Password

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If you have questions or need assistance, please contact your iT Support.
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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform

13. Switch to your mobile device. Open the

Hub app on your mobile device. You will be
prompted to authenticate your device
again because you had previously 13
unenrolled it.

14. To authenticate, click “QR Code” in the

middle of the application.

15. Using your mobile device, scan the QR code

on the computer screen.

NOTE: If prompted to allow camera

access select “OK”.

16. The app will request your log in credentials.

Enter your Marriott EID as the Username 14
and your Marriott Password.
Click “Next”.

Marriott EID
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Marriott Password

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If you have questions or need assistance, please contact your iT Support.
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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform

17. Click “I Understand” on the Privacy screen. 18. Click “I Agree” on the Data Sharing screen.

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19. Click “Next”. 20. Click “Next”.

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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform
21. Click “Activate”. 22. Click “Next”.

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23. Click “Continue”. 24. Click “Continue”.

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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform
25. Click “App Catalog”. 26. The web browser will open on your device. Click
“Install” next to VMware Boxer.

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27. Click “Install”. 28. Once the installation process is

complete, click “Open”.

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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform
29. Click “I Understand”. 30. Click “I Agree”.

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31. Enter your Marriott password and click 32. Click “Allow”.
“Next”.

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 How to Enroll your Android Mobile Device in Marriott’s
new Mobile Management Platform

33. Click “Allow”. 34. Click “Allow”.

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35. Email will not appear immediately and
could take up to 3 hours.
36. You may receive an email with the Subject –
“Your mobile device has been denied access
to the server because of server policies.”
This is normal and you should begin receiving
email within 3 hours.

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SUPPORT Check out MGS Mobile Device Application Upgrade.

If you have questions or need assistance, please contact your iT Support.
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