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Name: Class: Date:
1. Those who provide content for discussion are called information or opinion givers.
a. True
b. False
ANSWER: True
2. Harmonizers intervene in group discussions when they perceive that conflict may harm group cohesiveness or
individual relationships.
a. True
b. False
ANSWER: True
3. The only person who needs to prepare for a meeting is the group leader.
a. True
b. False
ANSWER: False
4. Questions of value ask the group to determine what is true or to what extent something is true.
a. True
b. False
ANSWER: False
Multiple Choice
5. ________________ are group members who help lead the group to achieve different leadership functions.
a. Formal leaders
b. Informal emergent leaders
c. Mediators
d. Harmonizers
ANSWER: b
6. In his group, Kevin tends to share his thoughts, offer new perspectives, and develop innovative new ideas. Kevin is best
described as ____.
a. an information
b. a leader
c. an information and opinion analyzer
d. an information and opinion giver
ANSWER: d
ANSWER: c
8. Group members may become uncomfortable about sharing their ideas and opinions. The task members who usually
prevent these problems are _______________.
a. analyzers
b. information givers
c. information seekers
d. orienters
ANSWER: c
9. The person in a group who says, "We need to consider how this information affects the outcome, so can you explain it a
little more?" is behaving as ____________.
a. an orienter
b. an analyzer
c. a harmonizer
d. a gatekeeper
ANSWER: b
10. Leslie is offended when Amy makes a very direct statement critiquing her opinion. Edward says to Leslie, "When
Amy makes straight-forward critiques like that, she's just thinking out loud, and she doesn't mean it offensively. She
comes from a family that used to debate a lot, and it's just her conversational style." Edward could be best described as
____.
a. a harmonizer
b. an interpreter
c. a gatekeeper
d. an information-seeker
ANSWER: a
11. The person in a group who says, "Dianne, that was a really good point you made" is behaving as
________________________.
a. a supporter
b. an analyzer
c. a harmonizer
d. a gatekeeper
ANSWER: a
12. The person in a group who says, "Grant, you've made some excellent contributions. Let's see whether others have any
reflections on what you've said" is behaving as ________________.
a. an encourager
b. an analyzer
c. a harmonizer
d. a gatekeeper
ANSWER: d
14. Phil is a participant in a meeting. During the meeting, he believes an idea is not being fully explored, and he says, "I
think we need to consider this point more. What about ..." and offers another perspective. Phil is __________________.
a. playing devil's advocate
b. being ineffective
c. performing a supportive role
d. monitoring his contributions
ANSWER: a
20. Statements such as "I've heard five comments in favor of this proposal and three against. Are we ready to take a vote?"
are made to _______________.
a. monitor conflicts
b. periodically check to see if the group is ready to make a decision
c. verify the agenda
d. stay on schedule
ANSWER: b
21. Statements such as "We've spoken on this topic for ten minutes. We have five more minutes to discuss it before we
have to move on to the next agenda item" are made to _________________.
a. monitor conflicts
b. periodically check to see if the group is ready to make decision
c. monitor the time
d. implement the group's decision rules
ANSWER: c
22. Statements such as "I think most of us are stating the same points. Are we really in agreement that..." are made to
________________.
a. monitor conflicts
b. periodically check to see if the group is ready to make a decision
c. verify the agenda
d. control group thinking
ANSWER: b
24. Which of the following criteria can be used to determine whether an individual's participation was effective?
a. The group member voiced strong opinions frequently.
b. The group member was on time.
c. The group member was dressed appropriately.
d. The group member contributed to the cohesiveness of the group.
ANSWER: d
Cengage Learning Testing, Powered by Cognero Page 4
Name: Class: Date:
26. Before starting a major section of a project, Aja types up a one-page report that summarizes the issue, major
information about it, her group's plan, and their rationale for doing what they plan to do. She prints the document and
gives it to her boss. This document is called ____________.
a. a symposium
b. an oral brief
c. a written brief
d. a remote access report
ANSWER: c
27. Kwan creates a 16-slide PowerPoint presentation with bullet points and graphs that illustrates his group's progress. He
posts it on a webpage that all project members and managers can access. Kwan's document is called
___________________.
a. a symposium
b. an oral brief
c. a written brief
d. a remote access report
ANSWER: d
Essay
30. You are the leader of a service group, and you need to have a meeting to discuss the last service project and choose a
new service project. Describe how you will prepare for the meeting, noting at least three things your book says leaders
should do to prepare for a meeting.
ANSWER: Answer not provided.
Cengage Learning Testing, Powered by Cognero Page 5
Name: Class: Date:
31. Identify and explain three of the five shared leadership responsibilities discussed in your text.
ANSWER: Answer not provided.
32. A sorority house's roof needs repair, and the sorority members must find a way to fix it. Identify each of the problem-
solving steps your book lists and suggest an example of something the sorority members could do in each step to solve
this problem.
ANSWER: Answer not provided.
33. What role do you find yourself performing most often in groups? Why do you perform this role so often? What do you
offer your groups when you perform this role? What does performing this role keep you from being able to do in the
groups of which you are a member?
ANSWER: Answer not provided.
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