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Amazon Leadership Principle Suggested Question

Describe a time when you went above and


Obsession Client beyond what was expected to help a customer ?

Give me an example of when you were able to


anticipate a customer need with a
solution/product they didn't know they
Customer Obsession needed/wanted yet

Tell me about a time when you evaluated the


customer experience of your product or service

Ownership Tell me about a time when you failed at work

Describe a time when you overcome a difficult


Deliver results challenge at work ?

Tell me a time when you created an innovative


Invent and Simplify product.

We don't always make the right decision all the


time. Tell me about a time when you made a bad
decision. What was the impact of that decision?
What
did you learn? How have you applied what you
Avoir souvent Raison learned?
Tell me about a strategic decision you had to
Are Right, A Lot make withoutclear data or benchmarks.

How do you find the time to stay inspired,


Apprendre et être curieux acquire new knowledge, innovate in your work?

Describe a time when you took on work outside


of your comfort area. How did you identify
what you needed to learn to be successful? How
did you go
about building expertise to meet your goal? Did
you meet your goal?

Weall have things about ourselves we'd like to


improve on at work. Give me an example of
somethingthat you've worked on to improve
your overall work effectiveness.What resources
did you identify to help you develop? What was
Learn and Be Curious the impact?
Coolest thing I learn on my own used for a
project

Tell me about a time when you had to deal with


a poor performer on your team. Challenge think
Hire and Develop The Best differently
Tell me about the most difficult interaction you
Have Backbone; Disagree and Commit had at work

Describe a time whenyou felt really strongly


about something on a project but the team
decided to go in a different direction

Tell me a time when you could have stopped


Insist on the Highest Standards working on something but you persisted.
Tell me about a time when you worked to
improve the quality of a product / service /
solution that was already getting good customer
Insist on the Highest Standards feedback

Tell me a time when you proposed a new


Think Big business.

Describe how you would handle a busy situation


where three people are waiting for help from
Bias for Action you.

Tell me about a time when you saw an issue that


would impact your team and took a proactive
approach to solve it.

Tell me about a time when you saw an issue that


would impact your team and took a proactive
approach to solve it
Give me an example of a calculated risk that you
have taken where speed was critical

Describe a situation where you made an


important business decision without consulting
your manager. What was the situation and how
did it turn out? Would you have done anything
differently?

Important business decision without consulting


gather information and respond immediately your manager.What was the situation and how
to a situation. What was the outcome? Would did it turn out? Would you have done anything
you have done anything differently? differently?
Tell me about a time whenyou felt your team
was not moving to action quickly enough.

Tell me about a time when you generated a


creative solution to a problem or project without
Frugality requiring additional resources.

Give me an example of how you have helped


save costs or eliminate waste within your role or
organization.

Tell me a time when you earned the trust of a


Earn Trust group.

Tell me about a time when you did not


effectively manage your projects and Give me an example of a time when you were
something did not get completed on time not able to meet a commitment
Tell me about a time when you had to dive deep
Dive Deep into data and the results you achieved.

Tell me about a situation thatrequired you to dig


deep to get to the root cause.

Tell me about a situation thatrequired you to dig


deep to get to the root cause.
Solve with analytics

Tell me a time when you overcame an obstacle


Deliver Results and delivered the results.

Give me an example of a time when you were


able to deliver an important project under a tight
deadline

Tell me about a time when you did not


effectively manage your projects and something
did not get completed on time.What was the
impact? What approaches do you use to make
sure you are focusing on the right deliverables
when you have several competing priorities?
35. Why Amazon https://youtu.be/H_KGM0i9jkA
S : Situation -Where, when, why ?
Importance, goal, scope, challenges, risks

I remember several times going beyond


what was expected to help a client. But
most notably the time when, as a trainee in
l'Équipe, a client ordered a special 2018
newspaper from us to give as a birthday
present. Unfortunately for this customer, the
depot in his area had lost this specific
L'Équipe newspaper.

Projet piloté par EY, création de Customer


Journey et pilotage de focus group afin de
s'assurer des hypotheses : pain points, avis,
solutions, puis présentation de notre
Natixis solutions - 5 sessions de 10 personnes

Projet piloté par EY, création de Customer


Journey et pilotage de focus group afin de
s'assurer des hypotheses : pain points, avis,
solutions, puis présentation de notre
Natixis solutions - 5 sessions de 10 personnes

It is always hard to fail but I accept failures


because I am convinced that you learn from
hard times. Registration for french business
BDS school sport cups

Language stays abroad in California the last


summer, our bus company told us they
cancelled the contract for our trip to San
Fransico just one day before the departure (
Education First mission school transportation yellow ones )

1st internship as a ceo assisstant, I was in a


sports complex in charge of the
organization of sports competition, I noticed
that they took reservation on a sheet of
Le 5 de légende paper
Photobook instant photo

Service courrier : Livraison de documents


BDS pour ma responsable
Projet Vinci - remplacement de leur solution
téléphonique par la softphonie, Orange et
Tendfor pour la gestion des appels pour les
Wavestone - téléphonie assistantes

Wavestone 6 mois, sur de ssujets variés

Internship - consultante en technologies digitales


et emergentes, projet VINCI nouveau siège
sociaux, 9 chantiers - Softphonie et impression
Wavestone (Orange / Tendfor et Canon)

Last time, 1.5 month into internship at Amazon,


in quarantine. Business as usual getting the hand
of tasks, maintaining ETLM & Power BI. Felt I
had seen everything and following project taking
Wavestone ( delay.

Google analytics - Used at Shadow

Comm & partnership manager, Led a team


8 people with multiple talents and various
set of skills, as within any group project,
BDE especially when it's first group experience

Esport tournament, main event of the year with


competition, 2nd year and felt like a new game
Foot a 5 pour le BDS / Sujet de master thesis would be +

Previous internship in a tech startup. Head


of CS predicting tickets. Outside of confort
BDE area, could have skipp
Marketing Dashboard and tools, loads of
side requests for business, list of ids for a
campaign,requiered me or manager to take
15 min multiple time a day -good feed by
Natixis managment

Marketing Dashboard and tools, loads of side


requests for business, list of ids for a
campaign,requiered me or manager to take 15
Natixis / BDE min multiple time a day
IGC form + feedback

Wavestone : Manager + chef de projet 2nd year in a Student organization

fast growing IGC, 2 year, mostly games


played by our team as we grew and kept
organizing events -communication
manager, one position with a view, people
asking for variety and growth slowing -I'd
notice once in a while so would ask for
games we knew, don't play or even never
heard before - I was promoting new
BDE business,

1.5mo in, migration from BITS datasets =>


PM, closing DQ and improving reports
AMAZON - YMS initiative creating a Cost

Week manager off, tasks on his project,


reporting suite for transportation, familiar
with global project

Wavestone (softphonie)

Sales Dashboard down, central to business,


down while Data manager in US for
SHADOW - Sales DB down no manager foundraising, refresh succeeded but empty
Shell script to update MongoDB on local
server

Last time, 1.5 month into internship at


Amazon, in quarantine. Business as usual
getting the hand of tasks, maintaining ETLM
& Power BI. Felt I had seen everything and
BDE following project taking delay.

BDE (post mandat) IGC - Stagning Growth - New events

Marketing Dashboard and tools, loads of side


requests for business, list of ids for a
campaign,requiered me or manager to take 1
Natixis hour a day

Part of comm & partnership manager, Led a


team with multiple talents and various set of
skills, as within any group project, especially
Wavestone when it's first group experience

Building DB Reporting solution for Mktg


team in statup, everything to build from
ground. Had exp on Digit Mktg and was
discussing needs from other team

Backgroung : fundraising, new Head of Cust


Supp, manager full time on fundraise and
preparing for big sales of end of year (back
to school, BF), need a solution to forecast
tickets to staff his team and organize
SHADOW - CS Tickets forecast outsourcing
First task as Data Analyst intern, build report
marketing op, directed at mgmt and exec,
commit subricbrption to receive a free game,
upgrade or acquired. Depending on results, new
SMABTP / Natixis operation with latest game will be validated

Ad-hoc analysis, peak in churn(attrition) on the


previous day but no explanation, power outage
Natixis or cohort reaching end of subs or other?

AMAZON - Lég Dashboard Database migration - Transportation db, new one

EDX (datastore) buckets, ALPS datadomain


for PPT, to be validated, manager off, to be
Bde delivered for end of next week

Previous internship in a tech startup. Head


Wavetsone 2nd project of CS saw tutor, predicting tickets.

Amazon vs previous internship : heavy


processes and organiation, with manager
less room for side tasks forecast procedure
for labour planning, PPT, Attendance and
Wavestone article (did not bring more to the Attrition, accused multiple delay so Project
table) were blurred
Tech savvy , and I believe its the best tool
to fight one of the biggest issue of century,
and I know the answer do not lies in
shutting down activities and slowing down
innovation.

empathetic, can build report with anyone


Project without my superior
Something peculiar about yourself that we
may not have known?

https://forums.sqlteam.com/t/easy-sql-problems-i-cant-solve/9570/6
A : Action - What, how, who did you work
T : Task - What needed to be done ? with ? Steps ?

In order to satisfy the customer, I took the


responsibility to take this diary and find a
way to deliver the deposit within 1 day so
On the phone, I put myself in the client's that the customer could be served within 2
shoes and felt his sadness. That's why I days. To do this, I took it to the sorting
had to find a way to send another centre myself and demanded a fast
newspaper so that he could get it quickly. delivery.

Développement d'une appli favorisant le Collection des feedbacks, ranking des


passage de titres, sans besoin d'appeler un priorités clients, analyse des comparaison
conseiller, possibilité de se faire conseiller entre nos hypothèses et la réalité, analyses
par un professionnel si besoin, définition de des retour puis priorisation des
l'importance des actions et intéractions changements à effectuer et des axes
entre le client et le conseiller d'amélioration ergonomique

Développement d'une appli favorisant le Collection des feedbacks, ranking des


passage de titres, sans besoin d'appeler un priorités clients, analyse des comparaison
conseiller, possibilité de se faire conseiller entre nos hypothèses et la réalité, analyses
par un professionnel si besoin, définition de des retour puis priorisation des
l'importance des actions et intéractions changements à effectuer et des axes
entre le client et le conseiller d'amélioration ergonomique

The registration fee is 350€ for 5 sports and


450€ for rugby, which is the 6th sport. I
have approached dozens of French
schools, the organisation of these events is The seemingly easy process made me
very familiar to me as I also did it last realise a mistake that cost us the
season registration of 2 schools in one sport.

I made several researches to find a bus


company able to transport 45 perople from
LA to SF with the same budget. I was afraid
about the price but I did my best to find a
Bad news for the group I had the similar price to the last bus company we
responsablity, the timing forced me to find have. After hours of researches I find a bus
another mode of transport company (ridelbt) to help us`

I suggest to implement reservation termnals


in the complexe to facilitate the booking of
spots slot. The digital transformation
suggest to renovate our view of business

Accompagnement du livreur, ascenseur et


Apporter ces dossiers à ma responsable livraison de 90 boites de papiers
Pas assez d'info, pas les codes, après avoir
contacté la responsable + mes chargés de
projet, et analyse du risque retard si non
fairt avant le retour de ma responsable, j'ai
Chargée de la mise en place du système décidé d'attendre et de mettre en pause
téléphonie pour commencer les tests cette action

Formation - Sequoia, interactions avec des


opportunité de développer mes competences experts, Wavestone Go, lecture d'articles clés sur
avec des experts le monde, conseil sur comment mieux apprendre

Apprentissage des technologies et de leurs


applications dans le projet, formation sur la
gestion de réunions, intermédiaire entre le client téléphonie, connexion avec des experts, pilotage
et les prestataires, gestions des risques et de réunions explicatives sur les actions en cours
mitigations, porteuse des avancées auprès des et à venir ainsi que leur impacts, les actions
directeurs et clients attendues de la part de chaques pôles

see how I can help greater team => still new so


know better, discover new tech MS with Carlos
on WBR, few weeks of share knowledge and
videos for nexts Amazon ressources massive,
While respecting business as usual, how to make new skills like AWS certif, Data engineering &
the most out of down time? machine learning path,

Lot of emphasis on great communication


and planning tools, important as exchange
In one case, recruited a interesting profile abroad, prevented a lot of headaches on
who wanted to join as a community the long run. I got to him, 1to1 ,and it
manager and, if in the beginning all seemed appeared he didn't enjoy his role, would
fine, I noticed he started fading away in only do mission, moved into
conv and missing meeting. Keep my team responsibility and owned partneship
motivated? projects that he led perfectly

As Comm manager: see live comments and Prepared a proposition for the team meeting
follow trends on what's liked and what's new , ahead of tournament planning, with com' had run
push for renew a form, and shared, discuss plan and feasability

Owning the project, setup deadline and


Main project ok, and fundraising going on, plan, Learn new tools, from data engineer,
stood up and ask how could I help to modelize on powerBI and powerquery
Search the issue, too tech, hard to find,
Everyday around an hour of work shared started making it more user friendly, more
me and manager, How to save time and information on page and tutorials on how to
democratize tools that were setup? extract a given info

Search the issue, too tech, hard to find,


started making it more user friendly, more
How to save time and democratize tools that information on page and tutorials on how to
were setup? extract a given info

Took time with my partners in the


sponsorship team, and after a few
exchange, lack of confidence and
demotivated, after a few failed applications.
com' going on schedule, took extra time to
After successful 1st year, main event join them, help and finally take the lead and
coming soon, lack of growth in partnerships, bring some energy, and organization =>
, comm team going well but no real news new processes (template, sposnsorship
from partnerships documents...).

worked with my team on 2 options, polls


and feedbacks - first survey => data
confirmed my thoughts, Around a third of
our audience missing, and I went to share
them with the rest of the organization with
some initiative to answer the need of the
community : to launch monthly community
How to connect with people who were'nt tournaments, diversify our events into
into what we offer? - better answer and casual, learning and pro, conference - - -
keep growing our community have feedbacks

IDed YMS dataset also to be deprecated


Q3, spend time on it took it rather than Matching attributes and other DQ missing
leaving it for the next one who will need to attribute, tried Complete missing logic, ticket
learn everything again - Validation - deploy

Datanet jobs down/ subscription failed for a Looked into it, knowledge, wiki, teammates,
few days, some reason no notif, impact recognise job as a previous version and
Reports and WBR slides so speed needed new one worked on deprecation,

Every data source different origin, different


script, still learning a lot on PBI, happened
before, tried refresh, dig into issue, didn't
Business critical, time period, troubleshoot really what to look for, dataset half empty
Loading very slow, hypothesis mongodb
files but blackbox, shell, bit of time and after Move quick, understand our process and go
checking API in Python, opportunity to through doc, see with dev if could help in
improve (25minutes to load on desktop, Python but busy. Missing permission takign
1.5h to powerbi), check with manager all a bit of time, doc + list ID which attributes
good few days on it needed, prepare query and test,

see how I can help greater team => still new


so know better, discover new tech MS with
Carlos on WBR, few weeks of share
knowledge and videos for nexts Amazon
ressources massive, new skills like AWS
While respecting business as usual, how to certif, Data engineering & machine learning
make the most out of down time? path,

Search the issue, too tech, hard to find,


started making it more user friendly, more
How to save time and democratize tools that information on page and tutorials on how to
were setup? extract a given info

Lot of emphasis on great communication,


ensure that we setup good management
tools, team trello, template for dealing
efficiently with other teams request,
overcommunicate was important as a few
were in exchange abroad, prevented a lot of
headaches on the long run, I had in my first
My first experience how to make it work? experience in a student organization

Was genuialy excited by new tasks, unique


opportunity, looking at where their data
found a lot more, they knew but didn't
exploit give value. Found more, search a bit
Met with Creation team, video makers the subject and discuss the manager,
showed me their key points, excited too, just joined and was preparing
views,com,reaction,share,length data requests

Uncertainty as only clues about this


exercise or field, past experience extract
data, transform apply calculation avg last
5w * ly week / avg ly, - Time constraint was
1.5 month = > learning curve staff ready
Ask question to narrow problems and high
level plan - Get data, CS team to figure out
Deadlines as op closing in, talked with him, what I needed how to get access and
bigger picture, get data, apply, calculation, - explore, then work with Data engineer to get
Manager away and COO said important and data up, while wip meeting with manager on
business critical as budget would be implied sample to prepare with all first contact, for
- other alt was waiting for manager to be tests - Insight from CS, manager and to
back, accepted to take task and settled automate solution on PBI - Assume delay
meeting with Stakeholder to plan the rest for num of tickets, data engineering part DQ
Report on sales and, - model to evaluate loyalty
and risk of churn of our customer based on their , crossed our data on our BI tool and after a bit
behaviour (usage, intensity, subscription). - of manipulation, result and visualition into
more, op successful in upgrading clients at risk report. Report of op, low acquired 15%, very
of churning or customer who would have stayed low churners upgraded 5%, and mostly loyals
nevertheless who enjoyed the promo 80%,

Dive deep in data from the event, study churn


cohort to find simiilarities with other churn peak,
id a share from a cohort with top discount but no
more. Took a view back and realised that every
Wed little drop, Thu, newsletter => wording off,
new pricing everyone moving to x Euros or 5e
How to explain situation to exec? If no lead or more for some, compared rate of opening to
previous pattern matching churn

- Understand the issue and the pipeline - Andes


Tesla, transform job - Tesla - Volta mysql - to
report - root cause analysis, exploring &
checking data quality against source of truth, go
First task really using sql, learning ETL, data up one level to id source pb, exchange with PM
quality issues team

Doc- figure out how to make it work,


teammates, obstacles, fails, permissions,
Little guidelines, not a priority as I was schema issues, provided was wrong and
finishing a procedure which had priority, had to recreate tables, communicating
email thread with confirmation of permission regularly with team manager, in touch with
and which bucket to use teammates

Owning the project, setup deadline and


Main project ok, and fundraising going on, plan, Learn new tools, from data engineer,
stood up and ask how could I help to modelize on powerBI and powerquery

Lots unlocked in the last month, data


sources got validated, however manager Plan next actions, estimated deadlines
and I leaving, End of internship coming, get communicated to customers and
ready and handover, Faced technical issues management, kept them aware of delays
I didn't react on fast enough and when I did and adding in communication, track of
Manager was off that delayed further everything going on
I champion the idea that optimization is the
best way I can act, Data is the most
important ressource of the 21st century,
that's why I chose 2 years ago to
specialized in its study. No one has so
waste which is one of the main source much as Amazon, the leader and
global warming I fight again daily,, I mean I trendsetter to in all three fields I see with the
already buy used item on the Amazon biggest impact on optimization, machine
marketplace what's next ? What could I do learning, logistics and cloud. Diving deep
to have a positive impact? :) into and looking forward to gain expertise
R : Results - + or -, ideal results

$ Cost savings, revenue generation


# Quantify to understand volume, size,
scale
% Percentage change, year over year
improvements
Finally, the customer was delivered on time  Time to market, implementation time,
and was able to give this gift on her time savings
birthday, she took the time to thank me on  Impact on the customer, the team
the phone, which made me proud.  Quality improvements

50 feedbacks, retester au fur et à mesure


des sessions et des modifications,
changement de 3/5% de nos détails à
chaques sessions

Progressively Cut request by half - saved


51 feedbacks, retester au fur et à mesure 30 to 45 minutes over 5 days => half a day
des sessions et des modifications, for the team - focus on high value tasks,
changement de 3/5% de nos détails à ML, churn or word analysis of end of
chaques sessions session comments

Fortunately, I was able to make up for my


mistake by calling our federation in charge
of validating their entries and reminding
them how much we needed to validate
these entries. This was done, but since then
I know what went wrong and I have learned
a lot from my mistake on a professional Used to forecast cohorts - Was used for
level. Black Friday -

The price was about 2500$ which was 10%


more expansive. I found this consistent and
I sign with this company which did a nice
work.

Erreur, il fallait amener les produits au


stockage (je ne savais pas où cela téiat)
perte de 30 minutes à tout organiser et
remettre en ordre - appris à demander
quand pas sûr de quoi faire m
aucun retard, mise en place effectuée 1
semaine après avec quelques erreurs
remontés en réunion / réglé en 2 jours puis
augmentation des étapes livrés

Took some great habit, reading, getting


involved, I really discovered my passion for
learning and being challenged, being an expert =
drove my enthusiam

Investissement, temps de formation, permise de


prendre le sujet en main de A à Z, aucun
problème lors de la mise route aprè smon départ,
confiance de mes interlocuteurs en ma capacité à
gerer le projet ou sur mes connaissances, appel
lors de problème

Not directly in my mission but can open new


possibilitilies and improve myself and motivated
me to dive deeper into these subjects. Produced
videos to share knowledge. Completely lost at
the beginning but test, questions & feedbacks
great to learn

1to1 every 2 months, what want, need from


me, Key for a great collaboration as we
collaborated with great success for the next
rest of the year, he successfuly added new
partners and was elected VP the next year

Still main focus on big games, and with some of


our ressources abroad that time, hard to free
some, risky to disperse people when needed.
Commit to the plan and worked hard to deliver
best communication and in the event was great
successful, hit 150 1st time. Some shared pov
and improved on the work done for next event

Great investment, freed data & bi, used to


plan recruitment of cs and outsourcing. the
time I spent using advanced functionnality
of my BI tool help me caught the delay of
my main project finish on time
Progressively Cut request by half - saved
30 to 45 minutes over 5 days => half a day
Self service and use of tools rised, save for the team - focus on high value tasks,
time spent by data analyst on low value ML, churn or word analysis of end of
tasks to focus on main actions session comments

Self service and use of tools rised, save time


spent by data analyst on low value tasks to focus
on main actions

Key to revived the partnerships team, and


we successfully added 3 new sponsor to
our event, one that would be with us for 2
years ! In the end I really grew close to the
team and the mission and on common base
we join teams and took the role of comm &
partnership manager

This has been huge for us and one of


greatest accomplishment in the position,
new events that still goes on today, with
200+ participants, and saw our growth of
50% on social network at the end of that
year

Important could have not touched, deals


with problem quicly so other won't be
impacted,

Validation (truckID, cost, country) ,


Approved, id non essential attributes gaps,
changed and corrected final when manager
back

Couldn't fix end of day, had a copy up


instead - Underestimated severity, tried to
handle it too long, should asked for help
earlier, - importance of documentation to
audit errors, end of trace, shell script made
by Dev, 200000 line, => documentation,
clean process, improvement task python
script
Pick from scratch, short time, small
improvement at first, from 1;5 to under 1H

Not directly in my mission but can open new


possibilitilies and improve myself and
motivated me to dive deeper into these
subjects. Produced videos to share
knowledge. Completely lost at the beginning
but test, questions & feedbacks great to
learn

Progressively Cut request by half - saved


30 to 45 minutes over 5 days => half a day
Self service and use of tools rised, save time for the team - focus on high value tasks,
spent by data analyst on low value tasks to focus ML, churn or word analysis of end of
on high value actions session comments

Key for a great collaboration as we


collaborated with great success for the next
2 years

Save time on his side, able to improve more


efficiently, feedback an exisiting solution
and explore what was already available.
Earned trust and impact decision making

Assume delays, cost time on automated


procedure, time pressure, lacking a bit of
expertise with automation directly in PBI
wouldn't be done in time, - earned trust,
went on to contact a guys working with CS
for question, provided a base I improved in
excel to deliver in time (small DQ)
automation could be delayed a little - buffer
time before critical
giveaway cost the company money, - need to
target our op or add a cost barrier to drive better
results. Consequence => Report and eventually
cancellation of the next ubi promo Leverage tech

Positif study, backed by data probable


hypothesis to explain the unusual churn. As
result produced notice & guidelines + targetted
offer to win back, limited

Id source, faulty data on UK SWA, misssing src


info, - better understanding of ops and
architecture at amazon, -more I learned thé
easier - id more to change Win time & exp

2 datanet jobs running, most important


product (missing automation and test
schema), keep comm with 4

Great investment, freed data & bi, used to


plan recruitment of cs and outsourcing. the
time I spent using advanced functionnality
of my BI tool help me caught the delay of
my main project finish on time

Still ongoing, since last week longer longer


days to close everything and make good on
promises, and deliver high quality
procedure and documentation for handover
That is why amazon business intelligence
intern is the opportunity, to acquire what I
will need to become a leader in BI, and
improve processes on my main 3 topic of
concerns at Amazon to reach biggest
impact

Final connection to PBI, fast refresh


TB
Amazon Leadership Principle Suggested Question

Describe a time when you went above and


Obsession Client beyond what was expected to help a customer ?

Ownership Tell me about a time when you failed at work

Describe a time when you overcome a difficult


Deliver results challenge at work ?

Tell me a time when you created an innovative


Invent and Simplify product.

We don't always make the right decision all the


time. Tell me about a time when you made a bad
decision. What was the impact of that decision?
What
did you learn? How have you applied what you
Avoir souvent Raison learned?

Tell me about a strategic decision you had to


Privilégier l'action make withoutclear data or benchmarks.

How do you find the time to stay inspired,


Apprendre et être curieux acquire new knowledge, innovate in your work?
Tell me about a time when you had to deal with
a poor performer on your team. Challenge think
Hire and Develop The Best differently
Tell me about the most difficult interaction you
Have Backbone; Disagree and Commit had at work

Tell me a time when you could have stopped


Insist on the Highest Standards working on something but you persisted.

Tell me a time when you proposed a new


Think Big business.

Describe how you would handle a busy situation


where three people are waiting for help from
Bias for Action you.

Tell me about a time when you generated a


creative solution to a problem or project without
Frugality requiring additional resources.

Tell me a time when you earned the trust of a


Earn Trust group.

Tell me about a time when you had to dive deep


Dive Deep into data and the results you achieved.

Tell me a time when you overcame an obstacle


Deliver Results and delivered the results.
35. Why Amazon https://youtu.be/H_KGM0i9jkA
S : Situation - Describe the situation yu were in ;
"Working on project for client in month/year I
faced a situation where XXX happened

I remember several times going beyond what


was expected to help a client. But most notably
the time when, as a trainee in l'Équipe, a client
ordered a special 2018 newspaper from us to
give as a birthday present. Unfortunately for this
customer, the depot in his area had lost this
L'Équipe specific newspaper.

It is always hard to fail but I accept failures


because I am convinced that you learn from hard
times. Registration for french business school
BDS sport cups

Language stays abroad in California the last


summer, our bus company told us they cancelled
the contract for our trip to San Fransico just one
day before the departure ( mission school
Education First transportation yellow ones )

1st internship as a ceo assisstant, I was in a


sports complex in charge of the organization of
sports competition, I noticed that they took
Le 5 de légende reservation on a sheet of paper

Service courrier : Livraison de documents pour


BDS ma responsable

L'Équipe Ballon d'or 2021, prévision

Working on a project for client in 2021, I faced a


situation where I needed to cover Olympic games
L'Equipe sales in French Guyana
BDS (parler des cooptations aussi) Organisation of french cups

Previous internship in a tech startup. Head of CS


predicting tickets. Outside of confort area, could
BDE have skipp

Marketing Dashboard and tools, loads of side requests


for business, list of ids for a campaign,requiered me or
Instant photo manager to take 15 min multiple time a day

BDS 2nd year in a Student organization

BDE (post mandat) IGC - Stagning Growth - New events

Part of comm & partnership manager, Led a


team with multiple talents and various set of
skills, as within any group project, especially
Wavestone when it's first group experience

First task as Data Analyst intern, build report


marketing op, directed at mgmt and exec, commit
subricbrption to receive a free game, upgrade or
acquired. Depending on results, new operation with
SMABTP / Natixis latest game will be validated

SP3+ datastore was down, deliverable for the


L'Equipe end of the week
https://forums.sqlteam.com/t/easy-sql-problems-i-cant-solve/9570/6
A : Action - Describe the actions you took to
adress the siautation. What specific steps did you
T : Task - What needed to be done ? ; "My take ? What was your contribution ? "As a team
goal was to…" we worked on XXX where it was my role to…"

In order to satisfy the customer, I took the


responsibility to take this diary and find a way to
On the phone, I put myself in the client's deliver the deposit within 1 day so that the
shoes and felt his sadness. That's why I customer could be served within 2 days. To do
had to find a way to send another this, I took it to the sorting centre myself and
newspaper so that he could get it quickly. demanded a fast delivery.

The registration fee is 350€ for 5 sports and


450€ for rugby, which is the 6th sport. I
have approached dozens of French
schools, the organisation of these events is The seemingly easy process made me realise a
very familiar to me as I also did it last mistake that cost us the registration of 2 schools
season in one sport.

I made several researches to find a bus


company able to transport 45 perople from LA
to SF with the same budget. I was afraid about
the price but I did my best to find a similar price
Bad news for the group I had the to the last bus company we have. After hours of
responsablity, the timing forced me to find researches I find a bus company (ridelbt) to help
another mode of transport us`

I suggest to implement reservation termnals


in the complexe to facilitate the booking of
spots slot. The digital transformation
suggest to renovate our view of business

Accompagnement du livreur, ascenseur et


Apporter ces dossiers à ma responsable livraison de 90 boites de papiers

I made researches, I thought about who had


I had to ancipate the quantity of newspaper most chances to win it. I asked my coworkers to
sent to each cities in France without know help me…Then we chose messi because we
the winner, which could affect the sales were sure he will win it

My goal was to ancipate the impact of a


Guyanese athltes is she wins a Golden Medal
Lot of emphasis on great communication and
In one case, recruited a interesting profile planning tools, important as exchange abroad,
who wanted to join as a community prevented a lot of headaches on the long run. I
manager and, if in the beginning all seemed got to him, 1to1 ,and it appeared he didn't
fine, I noticed he started fading away in enjoy his role, would only do mission,
conv and missing meeting. Keep my team moved into responsibility and owned
motivated? partneship projects that he led perfectly

Owning the project, setup deadline and plan,


Main project ok, and fundraising going on, Learn new tools, from data engineer, to
stood up and ask how could I help modelize on powerBI and powerquery

Search the issue, too tech, hard to find, started


making it more user friendly, more information
How to save time and democratize tools that on page and tutorials on how to extract a given
were setup? info

Took time with my partners in the sponsorship


team, and after a few exchange, lack of
confidence and demotivated, after a few failed
applications. com' going on schedule, took extra
After successful 1st year, main event time to join them, help and finally take the lead
coming soon, lack of growth in partnerships, and bring some energy, and organization =>
, comm team going well but no real news new processes (template, sposnsorship
from partnerships documents...).

Lot of emphasis on great communication,


ensure that we setup good management tools,
team trello, template for dealing efficiently with
other teams request, overcommunicate was
important as a few were in exchange abroad,
prevented a lot of headaches on the long run, I
had in my first experience in a student
My first experience how to make it work? organization

Report on sales and, - model to evaluate loyalty


and risk of churn of our customer based on their , crossed our data on our BI tool and after a bit of
behaviour (usage, intensity, subscription). - manipulation, result and visualition into report.
more, op successful in upgrading clients at risk Report of op, low acquired 15%, very low churners
of churning or customer who would have stayed upgraded 5%, and mostly loyals who enjoyed the
nevertheless promo 80%,

Bad news for the group I had the


responsablity, the timing forced me to find
another mode of study. I had to make a I found another solutiion than use our main
reports of the sales of the last week in the datastore. I checked one by one each day on
south of France our excel. It took more time
R : Describe the outcome of your actions.
What happened ? How did the event end ?
What did you accomplish ? " As a result,
XXX increased by X…"

$ Cost savings, revenue generation


# Quantify to understand volume, size,
scale
Finally, the customer was delivered on time % Percentage change, year over year
and was able to give this gift on her improvements
birthday, she took the time to thank me on  Time to market, implementation time,
the phone, which made me proud. He time savings
extend his membership for one year thanks  Impact on the customer, the team
to this  Quality improvements

Fortunately, I was able to make up for my


mistake by calling our federation in charge
of validating their entries and reminding
them how much we needed to validate
these entries. This was done, but since then
I know what went wrong and I have learned
a lot from my mistake on a professional
level. I nearly lost 800 euros but I learnt a Used to forecast cohorts - Was used for
lot Black Friday -

The price was about 2500$ which was 10%


more expansive. I found this consistent and
I sign with this company which did a nice
work.

Cost of implement = 1500€ as a result our


sales increased by 10% the first month

Erreur, il fallait amener les produits au


stockage (je ne savais pas où cela téiat)
perte de 30 minutes à tout organiser et
remettre en ordre - appris à demander
quand pas sûr de quoi faire m

Our prevision was true, we allocated more


newspapers on Paris because he played in
this city, we sold 40% more newsapapers
that the last year when that was a non-paris
player who won it

As a result, I learnt a lot about French Guyana,


the pop (300k), their gdp ( 4,4 MM), the fact that
Latino amercia
1to1 every 2 months, what want, need from
me, Key for a great collaboration as we
collaborated with great success for the next
rest of the year, he successfuly added new
partners and was elected VP the next year

Great investment, freed data & bi, used to


plan recruitment of cs and outsourcing. the
time I spent using advanced functionnality
of my BI tool help me caught the delay of
my main project finish on time

Self service and use of tools rised, save time


spent by data analyst on low value tasks to focus
on main actions

Key to revived the partnerships team, and


we successfully added 3 new sponsor to
our event, one that would be with us for 2
years ! In the end I really grew close to the
team and the mission and on common base
we join teams and took the role of comm &
partnership manager

Key for a great collaboration as we


collaborated with great success for the next
2 years

giveaway cost the company money, - need to


target our op or add a cost barrier to drive better
results. Consequence => Report and eventually
cancellation of the next ubi promo Leverage tech

I delivred on time my manager even if I


finished the work late the last day, he was
happy about this.
Final connection to PBI, fast refresh
TB

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