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Human Resources Management in Canada, 13ce
Chapter 6: Recruitment
Chapter 6 Recruitment
5) Identifying job requirements and if they should be filled internally or externally is most
closely associated with which of the following?
A) A human resources requisition form
B) HR planning
C) Determining the job requirements
D) Building a pool of candidates
E) Choosing the appropriate recruitment method(s)
Answer: B
Diff: 1 Type: MC Page Ref: 132
Topic: The Recruitment Process
Skill: Recall
6) Job openings are identified through two main sources. One is through HR planning. What is
the other source?
A) Choosing the appropriate recruitment source(s) and method(s)
B) Human resources planning
C) Determining the job requirements
D) Building a pool of candidates
E) Manager request
Answer: E
Diff: 2 Type: MC Page Ref: 132
Topic: The Recruitment Process
Skill: Recall
8) Constraints affecting the recruitment process arise from which of the following?
A) Inducements offered by competitors
B) Emerging labour shortages
C) Employment equity plans
D) Organizational and compensation policies
E) The skill level of the HR recruiter
Answer: D
Diff: 1 Type: MC Page Ref: 132-133
Topic: The Recruitment Process
Skill: Recall
9) A logistics consulting company operating across Canada has had to launch an initiative to
recruit engineers from abroad. Which constraints on the recruitment process most likely led to
this?
A) Employment equity plans
B) Compensation policies
C) Labour shortage
D) Employment status policies
E) Inducements offered by competitors
Answer: C
Diff: 2 Type: MC Page Ref: 133
Topic: The Recruitment Process
Skill: Applied
10) Which of the following arises as a constraint in the recruitment process since it influences the
attractiveness of a job to potential applicants?
A) Employment status policies
B) Promote-from-within policies
C) Human resources plans
D) Recruitment budgets
E) Compensation policies
Answer: E
Diff: 2 Type: MC Page Ref: 133
Topic: The Recruitment Process
Skill: Recall
12) Which of the following provides an efficient means of collecting verifiable historical data
from candidates in a standardized format?
A) Having candidates complete a personality test with their job application
B) Testing candidates online in the field of the job opening
C) Hosting phone interviews before meeting candidates in person
D) An online applicant tracking system that codes and logs data
E) Matching notes taken in an interview with a candidate's application form
Answer: D
Diff: 2 Type: MC Page Ref: 133
Topic: Developing and Using Application Forms
Skill: Applied
14) Daniel completed an application form that did not request information about his age, gender,
or race but focused on his background, experiences, and preferences such as willingness to
travel. What type of application form did Daniel complete?
A) Biographical information blank
B) Historical career record
C) Experience and skills timeline
D) Work / life balance evaluation
E) Personality test
Answer: A
Diff: 2 Type: MC Page Ref: 134
Topic: Developing and Using Application Forms
Skill: Applied
15) What method would a company likely use to inform current employees about job
opportunities?
A) Preparing a job description
B) Job posting
C) Placing a classified advertisement in the newspaper
D) Radio advertising
E) Preparing a job specification
Answer: B
Diff: 2 Type: MC Page Ref: 135
Topic: Recruitment Avenues: Recruiting From Within the Organization
Skill: Recall
16) How are skills inventories used with respect to job postings?
A) Eliminate the need for job postings
B) Job postings are used to collect skills inventories
C) Skills inventories are used to create job postings
D) Applicants must create a skills inventory before applying to a job posting
E) Often used as a supplement to job postings
Answer: E
Diff: 2 Type: MC Page Ref: 135
Topic: Recruitment Avenues: Recruiting From Within the Organization
Skill: Recall
18) An HR manager must hire an engineer for a specialized position in the quality control group
of a large airlines manufacturer. Which of the following would be most helpful as a supplement
to an internal job posting to ensure that the right person was hired?
A) A replacement chart
B) A biodata form
C) An online application form
D) A succession plan
E) A skills inventory
Answer: E
Diff: 2 Type: MC Page Ref: 135
Topic: Recruitment Avenues: Recruiting From Within the Organization
Skill: Applied
19) What often results when recruiting from outside the organization?
A) Cost savings due to less extensive training
B) The generation of a homogeneous pool of applicants
C) Problems in meeting employment equity goals
D) Rivalry and competition among employees
E) Higher costs due to disgruntled employees that leave the organization
Answer: A
Diff: 2 Type: MC Page Ref: 136
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
20) Which of the following do companies normally rely on when hiring externally for an
executive-level position?
A) Online recruitment
B) Professional search firms
C) Employee referrals
D) Employment agencies
E) Newspaper ads
Answer: B
Diff: 2 Type: MC Page Ref: 136
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
24) What information will a yield pyramid provide during the recruitment process?
A) The projected turnover rate given the number of applicants responding to a job opening
B) Number of applicants that must be attracted to hire the required number of new employees
C) Amount of lead time needed to hire the required number of new employees
D) Number of applicants rejected at each stage of the selecting process
E) Number of applicants that lack the educational requirements at each stage of the hiring
process
Answer: B
Diff: 2 Type: MC Page Ref: 136
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
26) Why are internet job boards highly popular among job seekers?
A) The types of job postings available
B) The features of the job boards
C) The technological requirements of the internet
D) The number of job postings available on one site
E) The ability to scan through postings by level of pay offered
Answer: D
Diff: 3 Type: MC Page Ref: 143
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
28) What are employers now using with the overabundance of applicants now found on most
online job boards?
A) Traditional in person job applications
B) Government sponsored recruitment sites only
C) Their own corporate websites to recruit
D) Application service providers
E) Print advertising for job postings
Answer: C
Diff: 2 Type: MC Page Ref: 143
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
31) Best practices for company's that want to use their corporate website to attract job applicants
should do which of the following?
A) Embellish business prospects.
B) Use an ASP.
C) Use print job ads along with positions posted on the website.
D) Make salary information public.
E) Have a prominent link from the homepage to the career page.
Answer: E
Diff: 3 Type: MC Page Ref: 143
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
32) To properly construct a print ad for recruitment, there should be four points addressed.
Which of the following is one of these points?
A) Create desire for the job.
B) Name who to call.
C) Appear in the classified ads.
D) Tell people where to apply.
E) Include the pay scale for the job.
Answer: A
Diff: 3 Type: MC Page Ref: 138
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
35) You are a recruiter at a telecommunication company. In recruiting for the position of
business division sales manager, which of the following would be the advantage of the employee
referral method?
A) It attracts candidates already familiar with the organization.
B) It represents a low recruiting cost.
C) It would assist in managing diversity in the firm.
D) It usually leads to higher quality candidates.
E) It generally attracts a greater pool of applicants than other methods.
Answer: B
Diff: 2 Type: MC Page Ref: 138
Topic: Identifies the Potential Sources of Internal and External Qualified Candidates
Skill: Applied
36) Perhaps the biggest drawback associated with employee referrals is the
A) potential for systemic discrimination.
B) dissatisfaction of employees whose referral is not hired.
C) unrealistic expectations newly-hired employees have about the firm.
D) potential for nepotism.
E) costs involved in providing cash awards.
Answer: A
Diff: 3 Type: MC Page Ref: 138
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
39) As the HR manager for a company you are hiring for a position that requires some formal
training, but little work experience. Which of the following recruitment methods is likely to be
most effective in generating a pool of qualified candidates at low cost?
A) Employment agencies
B) Newspaper advertisements
C) Human resource centres
D) Professional journal advertisements
E) Educational institutions
Answer: E
Diff: 2 Type: MC Page Ref: 139
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
41) Human Resources and Skills Development Canada (HRSDC) primarily helps which of the
following?
A) Skilled tradespersons
B) People with supervisory skills
C) Non-union employees looking for a change in work
D) Unemployed individuals
E) People with a post secondary education
Answer: D
Diff: 1 Type: MC Page Ref: 144
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
42) Who do firms use to seek out middle- to senior-level professional and managerial
employees?
A) A talent scout
B) An employment agency
C) A professional or trade association
D) A professional agency
E) An executive search firm
Answer: E
Diff: 2 Type: MC Page Ref: 144
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
43) You are a recruiter with a software development firm and are seeking to fill positions
requiring specific computer programming knowledge and work experience. Which of the
following recruitment sources or methods would be particularly useful to you?
A) Educational institutions
B) A labour organization
C) Professional and trade associations
D) Write-ins
E) Newspaper advertising
Answer: C
Diff: 2 Type: MC Page Ref: 141
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
45) When do organizations use open houses and job fairs to recruit candidates?
A) When the organization is a government agency
B) To increase the multicultural diversity of the organization
C) When there are many jobs for candidates
D) When the organization is new start up in need of employees
E) When the organization also wants to promote its products
Answer: C
Diff: 2 Type: MC Page Ref: 141
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
49) Which of the following is true about recruiting members from Generation Y?
A) They value job security and independence.
B) They value work-life balance and independence.
C) They value job security and diversity.
D) They value creativity and social responsibility.
E) They value creativity and work-life balance.
Answer: B
Diff: 3 Type: MC Page Ref: 147
Topic: Recruiting a More Diverse Workforce
Skill: Recall
50) An HR manager is redesigning some positions to provide more flexible work arrangements
and eliminate reliance on dexterity and physical strength. What type of worker does the HR
manager likely have in mind for these positions?
A) Gen X workers
B) Gen Y workers
C) New immigrants workers
D) Office workers
E) Older workers
Answer: E
Diff: 3 Type: MC Page Ref: 147
Topic: Recruiting a More Diverse Workforce
Skill: Recall
51) Jared has a hearing and speech disability. Which portal would be best suited for Jared to use
to find a job?
A) WORKink.
B) SCWIST.
C) ACSESS.
D) CPC.
E) HRSDC.
Answer: A
Diff: 3 Type: MC Page Ref: 148
Topic: Recruiting a More Diverse Workforce
Skill: Recall
52) Recent research has found a strong correlation between successful recruiting and shareholder
value.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 131
Topic: The Strategic Importance of Recruitment
Skill: Recall
53) Recruitment is the process of searching out and hiring qualified job applicants, which begins
with the identification of current employers wanting a job change.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 132
Topic: The Strategic Importance of Recruitment
Skill: Recall
55) One advantage of employee referrals is that, because there are no advertising fees involved,
paying referral rewards represents a low recruiting cost.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 138
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
56) A disadvantage of using social networking sites as a recruitment method is the cost involved.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 144
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Applied
57) A risk of using social networking sites as a recruitment method is that disgruntled former
employees or customers may post negative comments on the site.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 144
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
58) Recruits can be hired through union hiring halls, particularly in construction. The roster of
members only works for one organization at a time.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 141
Topic: Recruitment Avenues: Recruiting From Outside the Organization
Skill: Recall
59) Trends of particular significance today include a decrease in the availability of younger
workers.
Answer: TRUE
Diff: 1 Type: TF Page Ref: 147
Topic: Recruiting a More Diverse Workforce
Skill: Recall
60) Most of the recruitment methods outlined in the text can be used to attract designated group
members even if the employer's commitment to equality and diversity is unclear.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 147
Topic: Recruiting a More Diverse Workforce
Skill: Recall
61) For most employers, completion of an application form is the last step in the recruitment
process.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 131
Topic: The Strategic Importance of Recruitment
Skill: Recall
62) A detailed application form that requests biographical data found to be predictive of success
on the job is known as a weighted application blank.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 148
Topic: The Strategic Importance of Recruitment
Skill: Recall
63) Describe what "employer branding" is with respect to the recruitment process and identify
and describe the three steps involved in employer branding.
Answer: Employer branding is the image or impression of an organization as an employer based
on the benefits of being employed by the organization. The three steps are 1) define the target
audience and what they want from an employer; 2) develop the employee value proposition (why
the organization is desirable to work for); and 3) communicate the brand by incorporating the
value proposition into all recruitment efforts. Three points for each step and one point for the
description of employer branding.
Diff: 1 Type: ES Page Ref: 131-132
Topic: The Strategic Importance of Recruitment
Skill: Recall
64) Identify and describe the four main steps in the recruitment process.
Answer:
1. Job openings are identified through HR planning or manager request
2. The job requirements are determined
3. Appropriate recruiting sources and methods are chosen
4. A pool of qualified candidates is generated.
2.5 points for correctly identifying and describing each step.
Diff: 1 Type: ES Page Ref: 132
Topic: The Recruitment Process
Skill: Recall