Nicolas Serrano

QR CODE QUESTIONS

1. Answering a Work Call:

"Hello, this is Nicolas. How can I help?"

2. Using Your New Email Address:

Learn how to send, receive, and organize emails. Follow any rules your company has for using
email.

3. Sharing Documents or Presentations:

Use Google Drive, Dropbox, or email to share files with others.

4. Software Skills Needed:

Learn to use common programs like Microsoft Office (Word, Excel, PowerPoint) and how to
send emails.

5. Using Social Media to Grow a Business:

Use Facebook, Instagram, Twitter, or LinkedIn to talk with customers and show what your
business does.

6. Using the Internet to Enhance a Business:

Use the internet to learn about your customers, advertise your business, and work with others
online.

7. LinkedIn:
LinkedIn is a website to show what you do for work and to find new job opportunities.
8. Benefit of Web Design Skills:
Knowing web design helps you make websites look good and easy to use.

9. E-commerce:
Selling things online through websites like Amazon or eBay is e-commerce.

10. The Cloud:

The cloud is like a big internet computer where you can store your files and use programs.

11. Backing Up Files:

Keep copies of your files on an external hard drive, in the cloud, or use special software to do
it.

12. Hardware:
Hardware means the physical parts of a computer like the screen, keyboard, and mouse.

13. Software:
Software are the programs and apps you use on a computer, like Microsoft Word or games.

14. Microsoft Excel:

Excel helps you make spreadsheets and do math with numbers. Google Sheets and Apple
Numbers are like it.

15. Microsoft Word:

Word helps you write documents like letters or reports. Google Docs and Apple Pages are
similar.
16. Microsoft PowerPoint:
PowerPoint helps you make slideshows for presentations. Google Slides and Apple Keynote
are similar.

17. Presenting Yourself on Social Media Outside of Work:

Be nice and careful about what you share online, even when you're not working.

18. Enhancing Work with Technology Tools:

Tools like email and Google Docs make working easier by letting you share and work on
things with others.

19. Video Conferencing Platforms:

Zoom, Microsoft Teams, and Google Meet are apps where you can see and talk to people
online.

20. Practicing Internet Safety:

Use strong passwords, be careful what you click on, and don't share too much personal
information online.