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Digital Transaction
Digital Transaction
Digital financial services (DFS) comprise a broad range of financial services accessed and
delivered through digital channels, including payments, credit, savings, remittances and
insurance. It also includes mobile financial services.
A platform for policymakers to discuss regulatory issues relating to digital financial
services, including mobile financial services, branchless banking, electronic money and
digital payment solutions.
DFSWG aims to promote digital financial services as a major driver of greater financial
inclusion in emerging and developing countries.
It encourages policymakers to exchange experiences to develop a shared understanding of the
risks in emerging digital financial services business models. At the same time, it works with
global standard-setting bodies in order to represent the voice of developing and emerging
countries.
“Digital financial services contributed to increasing financial inclusion of women, but in
some countries, it has been disproportional. Even though access to finance for women is
rising, the gender gap is still persistent” (Dr. Alfred Hannig, Executive Director, AFI).
The key to success in financially empowering women is through gathering data, analysing
insight and continuously crafting effective strategies to engage and include women.
DIGITAL PAYMENT REGULATIONS IN INDIA: -
Various regulatory authorities in India control the digital payment industry, including the
RBI, the NPCI, and the Ministry of Electronics and Information Technology (“MeitY”).
Reserve Bank of India and National Payments Corporation of India
The RBI regulates and supervises digital payment systems in India, such as electronic cash
transfers, prepaid payment instruments, and card payments. It offers rules and regulations
concerning digital payment system security, risk management, client protection, and other
factors. The NPCI operates and manages payment systems such as UPI, Immediate Payment
Service (“IMPS”), and Bharat Bill Payment System (“BBPS”). It is in charge of the creation
and operation of these systems, as well as assuring their efficiency and security and resolving
any payment-related issues.
Payment and Settlement Systems Act, 2007
All digital payments in India, including those made using mobile wallets, prepaid cards, and
online platforms, are governed under the Payment and Settlement Systems Act, 2007. The act
creates a framework for oversight and monitoring of digital payment service providers, as
well as standards for client protection and dispute resolution. It also authorizes and supervises
payment system operators, as well as issues regulations to ensure the safety and efficiency of
the digital payments industry.
Ministry of Electronics and Information Technology
MeitY is in charge of developing the country’s digital infrastructure, which includes e-
governance, digital literacy, and digital payments. It collaborates with other regulatory bodies
and industry stakeholders to promote digital payment system adoption in India.
Pradhan Mantri Jan Dhan Yojana
With the introduction of new payment systems and the execution of various initiatives to
promote digital payments, India’s legislative framework for digital payments has undergone
considerable changes in recent years. To improve financial inclusion and promote the usage
of digital payments, the government has established many projects, including Digital India
and the Pradhan Mantri Jan Dhan Yojana (“PMJDY”).
The Indian government’s implementation of e-RUPI, a cashless and contactless digital
payment option, is intended to improve the effectiveness of Direct Benefit Transfer (“DBT”)
in the country. These initiatives have built a solid ecosystem for digital finance, paving the
way for a cashless economy.
Overall, India’s regulatory environment for digital payments is strong and expanding, with a
focus on maintaining security, protecting customers, and encouraging innovation and the use
of digital payment systems.
Security and Privacy pertaining to digital payments in India
In India, security and privacy are critical features of digital payments. The RBI has issued
guidelines for digital payment security, including the adoption of two-factor authentication
and encryption for sensitive data.
Furthermore, the Draft Digital Personal Data Protection Bill, 2022 seeks to govern the
collection, storage, and use of personal data by companies involved in digital payments. In
addition, the government released the National Cyber Security Policy 2013, which aims to
defend key information infrastructure from cyber threats. Despite these precautions, data
breaches, phishing attempts, and identity theft continue to be a problem for digital payments
in India. Consumers must be aware of these risks and take the required safeguards, such as
using secure payment methods and monitoring their transaction history regularly.
Requirements and Compliance Guidelines for Merchants
To maintain the security of cardholder data during digital transactions, merchants in India
must adhere to the Payment Card Industry Data Security Standards (“PCI DSS”). The PCI
DSS framework requires merchants to establish a secure network, keep cardholder data
secure, monitor and test security systems regularly, and maintain an information security
policy.
Merchants must also follow the RBI’s KYC standards, which require them to verify the name
and address of their clients before onboarding them. Compliance with these principles
protects merchants from fraud and data breaches while also increasing customer confidence
in the digital payment system.
Trends and Future Outlook
The digital payments landscape in India is expected to continue its growth trajectory in the
coming years. With initiatives such as the UPI, BharatQR, and the adoption of digital wallets
in India, the usage of digital payments is likely to increase further. The COVID-19 pandemic
has also accelerated the shift towards digital payments, as people increasingly avoid physical
contact with cash.
In terms of future outlook, there is a growing interest in using emerging technologies such as
blockchain and artificial intelligence to enhance the security and efficiency of digital
payments. The government is also expected to continue its focus on promoting digital
payments through various initiatives and policies. Overall, the future of digital payments in
India looks promising, with the potential to transform the payments landscape and drive
financial inclusion.
TYPES OF DIGITAL PAYMENT: -
Various digital payments are available to promote cashless transactions and convert India into
a cashless society. Some of the digital payment methods are:
Banking cards
Point of sale (PoS)
Internet banking
USSD (Unstructured Supplementary Service Data)
UPI (Unified Payment Interface )
Mobile banking
AEPS (Aadhaar Enabled Payment System)
Mobile wallets
Banks prepaid cards
Micro-ATMs
BHIM (Bharat Interface for Money) app
1. Banking cards: Cards are one of the most extensively used digital payment methods,
offering a variety of features and benefits such as payment security, convenience, and so on.
Debit/credit or prepaid banking cards have the advantage of being used for various sorts of
digital payments. Customers can keep card information in digital payment apps or mobile
wallets to make a cashless payment. Among others, Visa, Rupay, and MasterCard are some
of the most reputable and well-known card payment systems. Banking cards can be used for
online shopping, digital payment apps, point-of-sale machines, and internet transactions,
among other things. These banking cards contain the card number, cardholder’s name, smart
chips, expiration date, card holder’s signature and the security code, i.e., the CVV.
How to get a bank card?
You need to apply for the card in your respective bank by filling up a form requesting this
service. The card will be activated within a week, and you will be given a 4-digit pin that may
be used for all transactions if you apply with your particular bank and provide Know Your
Customer (KYC) details.
2. Point of sale (POS): An important component of a point of purchase is the location where
a client makes a payment for goods or services and where sales taxes may be due. It could be
a physical store with PoS terminals and systems processing card payments or a virtual sales
point like a computer or mobile electronic device. The merchant may utilize various
technologies such as weighing scales, barcode scanners, and cash registers to calculate the
amount due by a consumer (or the more advanced "POS cash registers", which are sometimes
also called "POS systems. Payment terminals, touch displays, and other hardware and
software solutions are available to make a payment.
Also Read: Digital Khata and How Khatabook Helps Businesses - Khatabook
3. Internet banking: Also known as net banking or online banking, it is a digital
payment system that allows a bank or financial institution's customers to conduct financial
and non-financial transactions through the internet. Customers can use this service to access
practically every banking service that was previously only available at a local branch, such as
fund transfers, deposits, and online bill payments. Anyone who has an active bank account
and has registered for internet banking services can use it. A consumer who registers for
online banking services does not need to visit the bank every time they need a banking
service, making it a convenient process of banking. User/Customer IDs and passwords are
used to protect net banking portals. There are different services included in internet banking
such as account balance check, view bank account statements, NEFT & RTGS Funds
Transfer, IMPS Fund Transfer, issuance of cheque book and many other services as well.
Funds can be transferred through internet banking by three methods namely NEFT, RTGS
and IMPS.
NEFT-
RTGS-
IMPS-
4. USSD: Another digital payment technique is by dialling *99#, which can be used to make
mobile payments without downloading an app. These forms of payments can be done even if
you don't have access to mobile data or the internet. The USSD and the National Payments
Corporation of India (NPCI) support this service. The primary goal of this form of digital
payment service is to foster the participation of underprivileged groups of society in the
digital payment systems and to integrate them into mainstream banking. This service can be
used to make fund transfers, see bank statements, and inquire about balances. This type of
payment method also has the advantage of being available in Hindi.
What Is *99# and How to Use It?
• Customers can access this service by dialling *99#, after which they can utilize their
mobile to interact with an interactive audio menu.
• The customer's mobile number must match the one linked to the bank account to use the
service.
• The next step is to register for USSD, MMID (Mobile Number Identifier), and MPIN
(Mobile Payment Identification Number) so that this service can be availed.
5. AEPS: AEPS can be utilised for various banking operations, including balance inquiries,
cash withdrawals, cash deposits, payment transactions, and Aadhaar to Aadhaar fund
transfers, among others. Based on Aadhaar verification, all transactions are processed through
a banking correspondent. There is no need to go to a branch, produce debit or credit cards, or
even sign a paper in person. Only if your Aadhaar number is registered with the bank where
you have an account can you use this service. The NPCI has taken another step to promote
digital payments in the country through AEPS.
6. UPI: UPI is an interoperable digital payment system that allows any consumer with a bank
account to send and receive money via a UPI-enabled app. The service allows users to link
multiple bank accounts to a UPI app on their smartphone, allowing them to seamlessly
conduct financial transfers and collect requests 24 hours a day, 365 days a year. UPI's key
benefit allows users to send money without a bank account or an IFSC number.
All you'll need is a Virtual Payment Address to get started (VPA). There are numerous UPI
apps available on the market, and they are compatible with both Android and iOS devices. A
valid bank account and a registered cellphone number linked to the same bank account are
required to access the service. There are no fees associated with using UPI. Some of the
examples of UPI enabled apps include PhonePe, Paytm, Bhim App, Google Pay, Google Tez,
MobiKwik etc.
7. Mobile banking: Making financial transactions on a mobile device is mobile banking (cell
phone, tablet, etc.). This activity can range from a bank sending fraud or usage activities to a
client's cell phone to paying bills or moving money internationally. The ability to bank from
anywhere and at any time is one of the benefits of mobile banking. Compared to banking in
person or on a computer, security concerns and a limited range of capabilities are its
disadvantages.
A virtual wallet that holds payment card information on a mobile device is a mobile wallet.
Mobile wallets are a handy way for a user to make in-store payments, and they can be used at
any retailer that the mobile wallet service provider has listed.
8. Bank prepaid card: A prepaid card can make purchases. You purchase a card with funds
pre-loaded on it. The card can then be used to make purchases up to that amount. A prepaid
card is sometimes known as a stored-value card or a prepaid debit card. Prepaid cards are
available at a variety of stores and online. The Visa or MasterCard logo can be found on
many prepaid cards. These prepaid cards have the appearance of a credit card.
9. Micro ATMs: They are card swipe terminals that allow banks to access their core banking
system from a distance. A fingerprint scanner is included with this machine. In other words,
micro-ATMs are portable point-of-sale machines used to distribute cash in areas where bank
branches are not accessible. Micro ATMs, which are comparable to point-of-sale (PoS)
terminals, are a type of mobile banking device that may be used at home.
10. Bharat Interface for Money (BHIM): The National Payment Corporation of India
created BHIM (NPCI). It is a mobile-based program that enables rapid, safe, and dependable
cashless payments. BHIM is based on the Unified Payment Interface (UPI), allowing direct
bank-to-bank e-payments. It works with other Unified Payment Interface (UPI) applications
and bank accounts. The Unified Payment Interface (UPI) is an instant payment system built
on top of the IMPS infrastructure that allows you to send money between any two bank
accounts in real-time.
CRYPTOCURRENCY – Meaning and Definition
Cryptocurrency, sometimes called crypto-currency or crypto, is any form of currency that
exists digitally or virtually and uses cryptography to secure transactions. Cryptocurrencies
don't have a central issuing or regulating authority, instead using a decentralized system to
record transactions and issue new units.
What is cryptocurrency?
Cryptocurrency is a digital payment system that doesn't rely on banks to verify
transactions. It’s a peer-to-peer system that can enable anyone anywhere to send and receive
payments. Instead of being physical money carried around and exchanged in the real world,
cryptocurrency payments exist purely as digital entries to an online database describing
specific transactions. When you transfer cryptocurrency funds, the transactions are recorded
in a public ledger. Cryptocurrency is stored in digital wallets.
Cryptocurrency received its name because it uses encryption to verify transactions. This
means advanced coding is involved in storing and transmitting cryptocurrency data between
wallets and to public ledgers. The aim of encryption is to provide security and safety.
The first cryptocurrency was Bitcoin, which was founded in 2009 and remains the best
known today. Much of the interest in cryptocurrencies is to trade for profit, with speculators
at times driving prices skyward.