OXE_R111-R1010_FeaturesList_and_ProvisioningLevel_Ed37_ENT_MLE_034630

OmniPCX Enterprise Features List and
Provisioning Level
Releases R11.1 - R101.0
Edition: ed 37
Date: May 28 th 2024
Reference: ENT_MLE_034630
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OmniPCX Enterprise Feature List
History:
Ed 1: Creation for R6.0, R5.1, R5.0 Lx and Ux
Ed 2: R6.1 is added
Ed 3: Platform : Spatial redundancy in dual IP subnet under PCS
Terminal : Availability of 4018 / 4019 with 6.1.1
Services : Suppression of software license for manager / secretary
Ed 4: R6.2 is added
Ed 5: R7.0 added
Ed 6: R7.1 added (F5)
Ed 7: Update on R7.1
Ed 8: R8.0 added (G1)
Ed 9: R8.0.1 added (G1.5)
Gigabit terminals 2.1.1
IME on 8 Series 3.1.1.5
UTF8 Key programming 3.1.4.2
Priv to pub ovf on RSI 6.2.3
Blade HP 1.1.1
IP Touch Wlan 2.1.3
Wlan twinset 3.1.4.13
Wlan & CSTA 10.4
Prrivate / Public SIP Trunk 3.1.7
Ed 10: R9.0 added (H1)
Blade HP (update) 1.1.1
ISVPN Phase-out 6.1.5
NOE/SIP Dual stack 1.1.8
GD Signaling encryption 5.16.3
MTZ 5.23.
SNMP RTM 7.3.5
Remote extension activation 5.21.3
VoIP CDR 7.3
Ed 11: Correction of add-on module compatibility with A4048 and A4049 attendant console
Ed 12: Real time output 7.2.1, 7.2.2
Ed 13: Attendant terminals 2.9
Ed 14: Release 9.1
Ed 17: Release 10.0
Ed 18: Release 10.1
Ed 19: Release 10.1 - Mid 2012 Offer
Ed 20: Release 10.1.1 - January 2013 Offer. Refer to OXE R10.1 column for OXE R10.1.1 features (maintenance release)
Ed 21: Features no longer under PCS
Ed 22: Release 11.0
Ed 23: Release 11.0.1
Ed 24: Release 11.1
Ed 25: Release 11.1 MD1/MD2
Ed 26: Release 11.2
Ed 27: Release 11.2.1
Ed 28: Release 11.2.2 (=11.2 MD5)
Ed 29: Release 11.2.x (update R11.2 MD6)
Ed 30: Release 12.0
Ed 30a: Release 12.0 & 80x8s terminals content and 4059EE
Ed 30b: 2016 - April offer Release 12.0 MD1
Ed 31: 2017 - October offer Release 12.1
Ed 32: 2018 - July offer Release 12.2
Ed 32a: 2018 - October offer Release 12.2, update of Glossary and introduction of S and D states, R12.2 MD1 content
Ed 33: 2019 - April offer Release R12.3
Ed 33a: 2019 - October offer Release R12.3.x. In this edition R12.3 stands for R12.3 and R12.3.1. New features of R12.3.1 are indicated in the comments
Ed 33b: 2019 - October offer Release R12.3.x
Ed 34: 2020 - April offer Release R12.4
Ed 34a: 2020 - April offer Release R12.4, minor updates (8254 and hardware phaseout terms)
Ed 34b: 2020 - October offer Release R12.4 MD2
Ed 34c: 2021 - April offer Release R12.4 MD4
Ed 35: 2021 - October offer Release R100.0
Ed 35a: 2021 - October offer Release R100.0 MD1
Ed 35b: 2022 - April offer Release R100.0 MD3
Ed 35c: 2022 - April offer Release R100.0 MD4 in July 2022 R12.4 MD10
Ed 36: 2022 - October offer Release R100.1 TR and MD1
Ed 36a: 2022 - October offer Release R100.1 MD1; R100.0 MD6; R12.4 MD13
Ed 36b: 2023 - April offer Release R100.1 MD3; R100.0 MDx; R12.4 MD13
Ed 36c: 2023 - April offer Release R100.1 MD4; R100.0 MDx; R12.4 MD13
Ed 36d: 2023 - October offer Release R100.1 MD6; R100.0 MDx; R12.4 MD13
Ed 36e: 2023 - October offer Release R100.1 MD7; R100.0 MDx; R12.4 MD13
Ed 37 2024 - April offer Release R101.0, R100.1 MD9, R100.0 MD12
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Content
Feature List Abstract All Releases Feature content of R11.2.x and higher
0 - Provisioning Level
1 - Platform and Interfaces
2 - Terminals
3 - Business Users Services
4 - Attendant Services
4.1 - 4059EE Services
5 - System Services
6 - Networking Services
7 - Management Services
8 - Hotel and Hospital Services
9 - Messaging Applications
10 - Miscellaneous Applications
11 - Localization
Devices Datasheets
Terminals-PhasedOut
Glossary
Feature / hardware item availability :
X Available
Is or was available in the corresponding Release. Refer to the Release Policy for the support conditions
Example: an item indicated as available in OXE R10 was supported on OXE R10 during the "Active Support Period" of Release 10 but is not today anymore
L Same signification as "X" but only available on the local node in an ABC-F2 network (not accross 2 or more nodes in the network)
R Same signification as "X" but with a specific restriction (indicated in the "Comments" column)
S Sustained
A feature or hardware item that is no more commercially available with the corresponding Release, it cannot be acquired anymore.
For features, there is no support anymore (neither hotline support nor software corrections).
For a hardware item this corresponds to the period where repair services are still available
D Deprecated
For features, there is no support anymore (neither hotline support nor software corrections).
For hardware items, there is no hardware support anymore
Items/features will probably work but may have functional restrictions. Alcatel-Lucent Enterprise cannot commit on any software correction anymore.
Alcatel-Lucent Enterprise recommends replacing the hardware by alternative items that provide an equivalent functional level of service.
If this is not possible Alcatel-Lucent Enterprise advices its partners to perform functional tests before continuing using it in current releases at customer site
K available with a specific software license
N Unavailable
The feature or hardware is not available (developed) or does not work due to technical constraints in the corresponding Release
Removed Features/hardware that iscompletely phased-out since more than 10 years is removed from the Feature List.
from Hardware items do not benefit from hardware repair services anymore and are not part of any quality insurance process (also called validation).
the As a consequence, these items will probably work (except those were indicated as N = not working) but may have functional restrictions.
Feature List Due to their age, Alcatel-Lucent Enterprise cannot commit on any software correction anymore.
Alcatel-Lucent Enterprise recommends replacing this hardware by alternative items that provide an equivalent functional level of service.
If this is not possible Alcatel-Lucent Enterprise advices its partners to perform functional tests before continuing using it in current releases at customer sites.
As a general rule, Alcatel-Lucent Enterprise does not remove software or modify software on the OXE to make a hardware item stop working on purpose.
In rare specific cases this may be however necessary. In such a case this is announced via the E-Flash dedicated to the phased-out features and items of an offer or via a dedicated E-Flash."
Feature Status Support Conditions Orderable?
X, L, R cf. Release Policy for the cf. Release Policy for the
corresponding software release corresponding software release
S Feature: no support anymore No

Hardware: Repair services
D Feature: no support anymore No

Hardware: no support anymore
N Unsupported No
System infrastructure :
eCS IP Communication Server (on Rack Server or Appliance Server)
RS Rack Server (CS board in OmniPCX rack for eCS or application)
AS Appliance Server (Appliance Server equipment for eCS or application)
eMG IP Media Gateway (in OmniPCX rack)/Common hardware
ACT Crystal (Alcatel Crystal Technology equipments)
ACT CS Crystal IP Communication Server (ACT with CPU)
ACT GW Crystal IP Media Gateway (ACT on IP without CPU)
RBS Radio Base Station (see System Services 5.15)
IBS Intelligent Base Station (see System Services 5.15)
Release Release Date

R10.0 Q4/2010
R10.1 Q1/2013
R11.0 Q4/2013
R11.1 Q4/2014
R11.2.x Q4/2015
R12.0 Q2/2017
R12.1 Q4/2017
R12.2 Q3/2018
R12.3 Q2/2019
R12.3.1 Q4/2019
R12.4 Q1/2020
R100.0 October 4th 2021
R100.0 MD1 December 3rd 2021
R100.0 MD3 April 22
R100.1 TR October 22
R100.1 MD1 December 22
R100.1 MD3 April 23
Feature List Abstract
R11.x
R11.2 GA: November 2015
Development Reference Headline Description

crqms00138736 Remote dongle via USB/IP box Support of Rasperry IP solution to deploy the USB dongle behind an USB/IP box.
Thus, USB dongle can be deployed outside the data center and not locally to the physical machine.
Equipment is not delivered by ALE.
General Availability Date To Be Defined
crqms00138956 ABC interworking with OXE R11.2 Multi-Com Server releases (R10.1.x, R11.0.x, R11.1) deployment in the same ABC sub-network
crqms00138969 OXE - OTMS interworking Inter-working and non regression qualification between OXE R11.2 and OTMS R2.1 and R2.2.
Integration of OXE R11.2 component inside OTBE R2.2 solution.
crqms00138970 Standard Voice Guide format support Possibility to download .wav files on Com Server for GD, GA, GPA and OXE Media Services dynamic voice guides
crqms00138983 PER 2906: DECT encryption enhancement Calling number and calling name are in plain text in case of TDM DECT deployment.
Request for AGAP handset.
crqms00139918 8262 DECT handset support New handset to replace 500 DECT, including PTI services.
AGAP level of service whatever the DECT infrastructure (IBS/RBS or IP).
Linked to handset availability as well.
crqms00138993 Identification of new type of ALE Deskphones The new 8018, 8088, 8082, NOE-3G deskphones have to be identified at management level.
Then, the identification is used by 8770 to display the right deskphone picture and to provide deskphone reference in configuration application
crqms00138998 PER 2781: Smartphone and MLA group support Employee’s smartphone can be added to MLA group in order to receive calls to the generic group DID when they are away from the desktop.
The following use cases are requested to be supported:
· Smartphone running the IP Desktop Softphone in tandem with a IP Touch set belonging to the MLA group
· Smartphone configured as Remote Extension in tandem with a IP Touch set belonging to the MLA group
· Smartphone configured as Remote Extension belonging to the MLA group. No associated IP Touch in this case
crqms00139000 Automatic callback on busy trunk group feature Automatic Callback on Busy trunk group feature was working on older releases.
Requested for Analog TG & standalone configuration only.
crqms00139001 PER 2759: Wake-up/appointment management from Attendant position equipped with 4068/8068 deskphone is able to manage the wake-up/appointment for a dedicated room.
4068/8068 Attendant Feature available with 4035
crqms00139002 PER 2738: Acces to the outgoing calls list via the green A user equipped with a DECT handset (300, 400, 8232 or 8242) is able to access to the outgoing call list via a long press of the green touch
touch
crqms00139003 PER 2779: Shortcut to missed calls on DECT Accessing the list of missed calls using DECT handsets (300, 400, 8232, 8242) takes several “clicks”.
It has to be simplified for a better user experience. It has to be similar to the "GSM" experience.
Although there is an icon signaling missed calls directly on the “home screen”, but it is not possible to access the missed calls list through this icon.
crqms00139007 PER 2902: Radius authentication with management of
secret lenght
crqms00139009 PER 2802: OXE SIP Trunking Required 302 support for Optimization of resources in case of forward.
call Forward
crqms00139251 PER 2665: Phone user password management Customer wants the default password modification to be enforced by the system during the first use of the phone.
Customer wants the users to periodically update their phone passwords which they would like the system to carry out systematically according to the timelines
defines
crqms00139295 A4059EE: IPv6 compatibility 4059 EE Attendant Application: support of IPv6 stack.
Compatibility with other solution IPv6 components (deskphones, Media Gateway, OTS64/COm Server, RTP Proxy v4/v6)
crqms00139371 IPv6 SIP Trunk ready via SBC for SIP qualification Connection of OXE system to SIP carrier via Session Border Controller supporting only IPv6 connectivity.
process Qualification is required to validate end to end interoperability.
This qualification has to be done via ALE SIP qualification process.
crqms00139630 Extended Call Shift - any device Extended Call Shift with any device of installation (without using Tandem / remote extension association feature).
crqms00139666 End of Redhat contract All software components (OMS, OST64), using Redhat Operating System, has to evolve to be Redhat independent.
crqms00139965 PER 2916 - SIP trunking for Mobile Virtual Private
Network
crqms00151644 PER 2747 thai language support on IP Phone Thai language support on Premium Deskphones.
crqms00151687 PER 2951: 8&9 series wake-up call with soft music
instead of regular ringing
crqms00152339 IP DECT: AP 170 support Qualification of OXE with this new Access Point version. This one offering the following new features:
- Brazil Frequency selection: Adaptation for geographic extension (Automatic management in DAP controler)
- Support of Windows 8.1 and Windows 2012 R2 server
- DHCP Survivability
crqms00153944 Video public SIP trunking Video communication between OXE SIP extern devices (AAPP 3rd party or OT device) and public SIP trunk.
Video device and SIP trunk are handled by the same OXE system
SIP Bid desk is required for EtoE and carrier qualification
crqms00153950 SIP authentication with Gateway Both SIP Device and External Voice Mail can be managed “behind” an external gateway.
In such a configuration, the goal is to make the authentication depend on the relevant external gateway management
crqms00153951 Inbound Call Control enhancement While managing the “Proxy identification on @IP” gateway, it becomes quite mandatory to manage either registration (REGISTER) or
supervision (OPTIONS), in order to periodically update the associated DNS cache, and so receive initial incoming call prior to any outgoing one. However, it
might be required to use this functionality without REGISTER or OPTIONS, because of
a carrier who does not wish or need to manage the OXE in such a way
PER 3047: CallByName enhancement in hospitality OT user is able to call a guest as soon as his/her checkin is done
environment
crqms00154881 Obsolescence, cross-compatility, upgrade and migration Refer to Cross Compatibility doc
strategy
crqms00155506 A4645 Product Limit: increase number of mailboxes for For market (e.g. Hospitality) requiring Voice Mail service with low traffic
hospitality and business Target:7000 Voice Mailboxes, 30 ports
crqms00152675 CCD/CCS - Product Limit Enhancement - Emergency Enhancement of Emergency Closure List for 10 to 50.
Closure List Due to OXE/OTCC-SE IP centralisation, number of list of Emergency Closure have to be increased from 10 to 50.
End Customers MAIC & MACIF. Business Partner Nx1 France
R11.2 MD1 GA: January 2016 OmniPCX Enterprise Feature List

crqms00138974 Crystal INTIP Hardware: IPv6 support Deployment of OXE solution built with Crystal chassis.
Crystal INTIP has to support IPv6 stack. V4/v6 RTP proxy is not required.
crqms00138973 OXE network: IPv6 support Deployment of networked OXE solution in IPv6 environment.
ABC-F links and trunk groups are compatible with IPv6.
crqms00166828 PER 3077: Check in/out state and associated room set for To avoid sniffing AHL data to know check-in/out states
guests available in management tools
crqms00139004 PER 2186:User entity should be used with One Number The system has to use the user entity when One Number Services is making outbound calls.
Services
crqms00166823 PER 3011: backlight timer for premium deskphones A timer for the Backlight Is requested by many of our customers. At the moment changing the timer for the backlight is only possible via telnet. A setting via
8/9er phone cos would be very helpfull
R11.2.1 aka R11.2 MD2 GA: May 2016

crqms00165412 VmWare 6.0 support Support of the last Vmware version.
Note: OXE release is always compliant with Wmware R5.5 as well.
crqms00139266 8018 Deskphone support 8018 is a new device, based on 8028 NOE software without keyboard, nor AOM connectors.
8018 can be deployed either in business or hospitality guest or agent position.
From OXE R11.2, 8018 is seen as a new type of device (refer to crqms00138993) with the same level of services as 8028 (Restriction:no SIP Survivability.
IPv6 and encryption)
8018 is compatible with previous releases (OXE R11.1) but it is seen as a 8028 device at management level. New type of device from R11.2.
crqms00165413 IP Touch Security box obsolescence New generation of IP Touch Security boxes.
Cancel and replace current SSM- RM and MSM-RM boxes with the same level of services, same product limit.
To propose add-on solution and HW support policy, mix of previous and new generation boxes is possible.
This new box will be compliant from OXE R11.1 with corresponding patch
crqms00176482 8212 DECT handset support New GAP DECT handset.
Compatible from OXE R11.2.
Deployment is possible on both TDM and IP DECT infrastructure.
8212 is seen as a GAP handset in terms of management.
crqms00181484 RoHS NDDI-2 board qualification Hardware obsolescence - RoHS 6/6 compliancy
crqms00161004 Audible indication - MMF1 - request for OXE
crqms00166797 GlobalCallId session correlation
Drop participant during 3 party conference
crqms00176485 AudioStation: Windows 10 qualification
crqms00166795 PER 2965: SSHv2 support SSHv2 support to replace SSHv1 for security vulenerbility reasons.
crqms00164644 8088 video SIP phone 8088 video phone with OXE SIP Device level of services, plus Call By Name:
session establishment, Call hold, Consultation hold, Music On Hold, Transfer Unattended, Transfer Attended, Call Forward. Uncond., Call forward. on Busy,
Call Forward. No Answer, 3 party conf., Incoming Call Screening, Outgoing Call Screening, Automatic Redial /Call back, Message Waiting Indication, Voice
Mail box accesses, Voice Mail deposit
Device management from 8770
crqms00166790 8088 video SIP phone - DBN The user has to be able to dial by name from the 8088 video SIP phone.
Associated services: search in LDAP corporate directory
crqms00176490 8088 - 3rd party MCU EtoE video AAPP qualification of video session between 8088 video SIP phone and 3rd party MCU
Support done by OXE/TX RnD if required
crqms00166806 A4645 and Crystal CPU compatibility Support of A4645 Voice Mail when the Com Server is deployed on Crystal CPU.
A4645 can be hosted on CS-2 or Appliance Server (virtualized or not)
crqms00159193 US_RTU_Meter RSI /RSI Business counters RSI + RSI Business counters
crqms00176496 SIP Nonce Caching evolutions SIP nonce caching was already available for SIP "Register" and (initial) "Invite" methods
This evolution is to "Re-invite" and "Refer" and "Bye" methods
Nonce caching allows to avoid rechallenging PBX to network for each message.
This means optimizing computing ressources from a network and PBX perspective.
crqms00139304 OmniPCX Enterprise SW Server Deployment of a full Telephony (OXE/OXE-MS) Software solution has to be facilitated on mid-sized market.
A dedicated SW package has to solve the following virtualized solution weaknesses:
- Some Business Partners have none skill regarding the technology of virtualization, required in case of OXE MS deployment
- Full SW deployment is quite time consuming.
- Current virtualized/ SW solution requires a USB dongle to control SW lock
So, the installation of virtual machines (including OXE and OMS software), License Server and Operating System has to be taken into account by this
simplification.
The installation includes up to 2xOMS and will support up to 1000 OXE equipments (target market: mid –sized)
Software locks and number of OMS depends on ACTIS sizing and customer needs (as today).
Note: Suse royalties are required for the full SW delivery + one per configured OMS virtual machine (=> 3 max * 51$)
« re-hosting » is always necessary for the BP: configuration of OXE and OMS parameters with end customer network data (5 to 10 min).
Even if ALE SW components are virtualized, the solution has to be deployed without dongle (ALUE ID based, license server being deploy without
virtualization).
The solution has to support the OXE HA feature. OMS can be duplicated as well (same as current ACTIS rules).
Hardware:
It has to be possible to deploy on one of existing “ALE A/S”: AS IBM X3250 M5 / M6
Possible migration paths:
. OXE SW Server (ALUID) towards OXE V (dongle)
. OXE V (dongle) towards OXE SW Server (ALUID)
. OXE SW Server (ALUID) towards OTBE (ALUID)
crqms00183398 Attendant 4059EE: supervision of MY IC SIP Softphone + Ability to supervise the softphone user (OTC PC SIP) and auto transfer functions / immediate from 4059.
auto/immediate transfert Note: feature was available with PCMM2 deployment
crqms00183906 NFC Extended Mobility - DeskPhone sharing service To facilitate the intra-entreprise mobility, Desk Sharing service can be controlled/activated by the NFC Extended Mobility Application.
crqms00177115 SIP trunk group Identification (RFC 4904) Support of SIP Trunk Group IdentificationOmniPCX
(RFC 4904).Enterprise Feature List
With SIP trunking, in case of outgoing call from PBX to network, the carrier checks that the calling party (in From: or PAI: headers) in the PBX has a DID
number allocated to the SIP trunk of the customer (for policing of caller ID, billing, etc)
In some cases, like trunk to trunk redirections where there are more than 2 parties, calling party Id is needed to provide initial caller ID to called party for
display purposes.
Initial calling party will not contain a number belonging to the trunk range.
To solve this, the Internal PBX User Identity is carried in Diversion Header (or History Info) for that purpose.
Or providing PBX ID in PAI: ( RegID in PAI parameter)
These methods are not appropriate in some cases (see PER)
RFC 4904 is another method to achieve that by providing the PBX trung group ID to the network for outgoing calls
Restriction: it is not required that OXE manages the trunk group ID for incoming calls
Initial demand was PER id :crqms00168375
crqms00187118 8068 without Bluetooth Due to component obsolescence, it has to be possible to deploy a 8068 DeskPhone without Bluetooth capabilities.
R11.2 MD3 GA:

crqms00188579 PRODUCT ENHANCEMENT: Enhancement of way to Implement a period for forgetting waiting time of obsolete calls
calculate EWT in ACR mode
crqms00188582 PRODUCT LIMIT: Increase to 200 quantity of super Due to OXE IP centralization, Hyper objects on CCS for multiple OXE/CCDs are replaced by Super Objects on single OXE. Product limit on Super Objects has
objects with 50 objects per super object to be increased from 100 to 200 with 50 objects per Super Objects instead 25
R11.2 MD4 GA: August 2016

crqms00176495 Virtualization: increase grace period In case of virtualization, OXE Call Server is in panic mode when the software lock file is not reachable for 4 hours (compare to one month in other cases).
This period of time is increased to one week.
crqms00183399 Virtualization: Critical/major incident when losing FlexLM In a virtualized environment, the FlexLM is a critical component as the system enters in panic flag after the loss of the FlexLM.
Currently, operationnal teams are notified of the loss of the FlexLM by an incident tagged as a Warning ! A critical or major incident needs to be implemented
in order for operational team to take immediate and corrective action to recover the FlexLM.
Scope definition should include the type of device if relevant, the type of hardware if relevant, any sizing information (quantities, traffic etc…).
R11.2 MD5 GA: November 2016

crqms00183905 Call duration control enhancements step 1 Call Duration Control Enhancement
Until OXE release R11.2, an outgoing call can be released after a timer expiry (requires Phone Features COS “Timed Call
Release” set to enabled).
This enhancement extends the feature to:
outgoing calls
or
outgoing & incoming calls
In standalone as well as in network configurations
It can also be applied on network calls (user to user) if activated by the administrator.
It provides also per COS a configurable timer which allows to manage different values for outgoing and incoming calls. It
applies also to attendant calls if activated by the administrator.
Value proposition: increased telecom cost control possibility for customers where misuse can be an issue.
cost control possibility for customers where misuse can be an issue.
crqms00185078 IP address details hidden on IP Phone screen Exposing the IP address to end users can lead to an increased security vulnerability. In order to better secure/protect the
customer network, the administrator is provided with an option to hide the IP address of NOE IP phones by managing the the
corresponding new parameter in the Phone CoS accordingly.
crqms00189504 MEX board phase out Common hardware board required for adding extension racks
- Replaced by PowerMEX
- PowerMEX compatibility starts with GA-3 and GD-3 (taken into account by ACTIS in case of add-on with ACTIS R21 or
higher).
crqms00189688 Desk Sharing Management Tool The deskharing tool "’dsstat’, which is used by the IT manager or business partner is enhanced with further options to provide
more exhaustiv information, for instance:
- To identify on which set a user is connected
- To identify free deskphones (without logged user)
crqms00192293 4059 IP R5.5.0 compatibility with Windows 10 4059 IP R5.5.0 is compatible with Windows 10 desktop operating system
crqms00198134 Forbid EMTL sales in countries that do not Crystal type hardware for analogue tie lines
allow RoHS 5/6 anymore - Withdrawn from the catalogue in all countries where RoHS 6/6 applies (all except Taiwan, Thailand, Russia)
- No alternative solution available or planned
crqms00198138 DECT 8262 EX support Ruggedized AGAP DECT handset (on IBS/RBS and IP-DECT), planned availability date is January 2017
- Inherits Display, MMI & key layout structure from 8262
- High level protection against dust and water (IP 65)
- Advanced alarm features: push button alarm, pull cord, location & alarming, accelerator sensor: man down, shock, no
movement detection
crqms00198292 OXE SW Server footprint optimization New option in the post-installation process to define the number of OXE Media Services virtual machines that are created and
started. Remark: ACTIS provides always SUSE Linux licenses for 2 OMS.
crqms00198925 Compatibility with 8001G OXE R11.2.2 is compatible with 8001G set
crqms00199139 No registration of alarm calls from DECT sets Use case: DECT sets (AGAP sets, OmniPCX Enterprise
for instance 8242) Feature List and automatically launch calls to an alarm server (for
periodically
instance for set localization or man-down detection). Those calls are currently registered in the call log, which gets
consequently filled-up with those entries.
This evolution allows to not record such calls in the user’s call log anymore
crqms00199161 OXE DHCP server Vendor-ID for DHCP with Before OXE R11.2 MD5 8340 IP DECT APs sets cannot use OXE’s DHCP service due to a mismatch in the DCHP dialog
IP-DECT between the APs and the OXE. With this evolution this is now possible.
crqms00202659 Increase the number of DHCP range limits per Current OXE provisioning level for DCHP subnetworks is increased from 200 to 1000.
OXE node to 1000
R11.2 MD6 GA: January 2017

RQOXE-192 Support of UUI in Public SIP trunk UUI (User to User Information) in a public SIP trunk is used when connecting the OXE to a cloud IVR/Contact Center solution using a public SIP trunk. UUI,
also known as call control UUI data, is a small piece of data inserted by an application initiating the
session and utilized by an application accepting the session.
This feature is not generic but designed for the needs of one customer. It will be made available for all customers in OXE R12.
CROXES-11739 VAD on SIP TRUNKING Implement voice activity detection on public SIP trunk for outgoing call campaigns in a CCD context
R11.2 MD7 GA: March 2017

RQOXE-101 Include ARS/NCT in case of internal routing when using a This is an improvement of existing features in a specific context for customers in the European Nordic countries.
SIP trunk
It enables ARS/NCT when using an internal SIP loop.
RQOXE-53 ARQ (crqms00206309) Diversion header is not present on This is an improvement of existing features in a specific context for customers in the European Nordic countries.
INVITE generated by OXE to any Voicemail
RQOXE-55 8018 DeskPhone encryption Delivery of 8018 internal software R200, which includes the support of encryption in an IPv4 environment
R11.2 MD8 - MD15 GA:

No new feature
R12.0
OmniPCX Enterprise Provisioning Level

R12.4
1. OmniPCX Enterprise Platform and Interfaces
1.1. INFRASTRUCTURE
1.1.1. IP COMMUNICATION SERVER

Busy Hour Call Completed in business configuration 300,000
SIP trunking max BHCC 100,000
Max BHCC in full SIP environment 100,000
V24 ports on Rack Server / Appliance Server 1
V24 asynchronous system accesses :
total 16
simultaneous 10
1.1.2.1 IP MEDIA GATEWAY Common Hardware

Racks per IP-MG 1 to 3
Racks per node 240
IP-MG per node Link
Busy Hour Call Completed per IP-MG with GD-2 or GD-3 or GD-4 :
without signalling link back-up 3,000
with signalling link back-up 1,000
Wired sets (UA + Z) per IP-MG without signalling link backup 250
Sets (wired + DECT + IP) per IP-MG in case of signalling ling backup 200
Maximum number of x8-9 sets 100
IP Phones per eMG :
without signalling link back-up Link
with signalling link back-up Link
Central processing boards (CS-x/GD-x/GA-x) per :
S rack 2
L rack 3
GA-2 per IP-MG (max with 3 racks) 5
GA-3 per IP-MG (max with 3 racks) 3
GA-4 per IP-MG (max with 3 racks)
Ports on LANX16-1 16
ISDN accesses (public or inter-node) per IP-MG 12
VoIP channels (compressors) Link
Detectors per GD-x :
DTO 30
Q23 30
Q23X 30
R2 20
Detectors per MEX/PowerMEX/Evolmex :
DTO 25
Q23 30
Q23X 30
R2 14
1.1.2.2 IP MEDIA GATEWAY (XL-Rack Hardware)

XL-Racks per IP-MG
XL-Racks per node
Virtual half XL-Racks per node
IP-MG per node
Busy Hour Call Completed per IP-MG with GD-XL
Analogue sets per XL-Rack
Central processing boards (GD-XL/GA-XL) per XL-Rack
GA-XL per XL-Rack
VoIP channels (compressors)
Detectors per GD-XL :
DTO
Q23
Q23X

R12.4
R2
1.1.3. CRYSTAL IP COMMUNICATION SERVER

Busy Hour Call Completed in business configuration 150,000
Asynchronous system accesses through V24 and IO2/IO2N :
total 20
simultaneous 10
Accesses through OBCA :
total 3
asynchronous 3
64 Kb/s 3
1.1.4. CRYSTAL IP MEDIA GATEWAY

ACT per node 90
ACT on IOIP per node 1
Users and trunks per ACT 800
INTIP-b boards per ACT 2
INTIP-a boards per ACT NL
VoIP channels (compressors) Link
Detectors per GPA :
DTO 45
Q23 35
Q23X 35
R2 40
VAD 45
Detectors per GPA2 (DTO, Q23, Q23X, R2, VAD) 60
1.1.5. PERIPHERAL CRYSTAL

ACT per node (TDM links) 20
Peripheral ACT levels :
with ACT CS 2
with Appliance Server, CS-1, CS-2, CS-3 1
Peripheral ACT on INTOF :
users and trunks per ACT Link
INTOF links per ACT 4
B channels per INTOF link :
2 first ones 78
2 others 120
1.1.6. REMOTE CRYSTAL

ACT per node 90
Remote ACT levels :
with ACT CPU 1
with Appliance Server 1
Remote ACT on RT2 / LIO :
sets per ACT 300
number of calls per hour per ACT 2,000
RT2 links per ACT 2
LIO links per ACT 1
compressed voice calls on a B channel :
G723.1 6
G729 5
data calls (asynchronous data at 9600 b/s) 1
1.1.7. SYSTEM SYNCHRONIZATION

Synchronization domains per eMG / ACT 1
Synchronizing accesses per domain 5
1.1.8. PCS (Passive Communication Server)

Per system 240

R12.4
Max Nbr of mediagateways secured by 1 PCS 240
1.1.9. MIGRATION SERVICES N
1.2. SYSTEM ACCESS POINTS
1.2.1. DIGITAL NETWORKS

Public and private network access Link
ATM access
1.2.2. ANALOG NETWORKS

Public and private network access Link
1.2.3. APPLICATIONS Link
2. OmniPCX Enterprise Extensions
2.1. EXTENSIONS PER NODE

Total users (single device or main of multi-device) 15,000
Total (physical + fictive + data + DSS + DSU) 15,000
Physical extensions 15,000
CS running on Microsoft Hyper-V 10,000

CS running on Nutanix (Acropolis HV)
Physical extensions in case of CS-x used as PCS
CS-1 N
CS-2 7,000
CS-3 7,000
Data terminals 1,000
Fictive sets 15,000
Remote Extensions (REX) 5,000
2.2. EXTENSIONS PER NETWORK

Total (physical + fictive + data) 100,000
Data terminals Link
2.3. IP devices
Devices per node 15,000
Add-On Modules
Max AOM keys per set 50 or 80
Max Electronic AOM keys per set 42
Max AOM keys per ALE- 30H or 30 (with EM-200) 14
Max AOM keys per ALE-300/400/400 (with ALE-120) 14
Mobile IP Touch with Noe protocol and OT81x8

Total per node 15,000
Per site 15,000
Sets in Push To Talk group with OT8128 29
2.4 Alcatel 80x9 and Essential DeskPhones (TDM)

Terminals per node 5,000
Add-On Modules
AOM behind sets (per node) 1,000
Max AOM keys per set 50
Max Electronic AOM keys per set 28

R12.4
Max AOM keys per ALE-30H (with EM-200). ALE-20H 14
2.5. SIP SETS

SIP sets per node 7,000
Programmable keys in OXE 10
2.6. H323 TERMINALS Link
2.7. DECT / PWT Link
2.8. REFLEXE SETS

Digital sets (Reflexes UA + DECT/PWT + digital migration sets) per node 5,000
Internal / external alphabetic keyboards 5,000
Data subdevices and Terminal Adapters (circuit mode) :
per node 1,000
per eMG 64
Z interface behind Reflexes UA or TA :
interfaces per node Link
interfaces per eMG 64
analog sets per interface 3
2.9. ANALOG SETS

Analog sets per Z interface 3
2.10. ISDN TERMINALS

S0 interfaces :
per node 512
per eMG 64
S0 terminals :
per node 1,000
per interface 8
Directory numbers per S0 interface 8
Number of digits for sub-address 20
2.11. ATTENDANT SETS Link
2.12 Desk Sharing Sets and Users

Desk Sharing Users (DSU) Link
Desk Sharing Sets (DSS) Link
3. OmniPCX Enterprise Business Users Services
3.1. VOICE COMMUNICATIONS
3.1.1. MAKING CALLS
3.1.1.1. STANDARD FEATURES

Digits per external number (including trunk group prefix) 30
3.1.1.2. INTRUSION
Simultaneous intrusion :
per node 30
per set 1
Simultaneous intrusion per eMG Link
3.1.1.3. SET LOUDSPEAKER CALL

Simultaneous per node NL
Per set 1

R12.4
3.1.1.4. CALL BACK
Call back last caller NL
Call back request :
simultaneous per node 2,000
per set 8
CCBS : simultaneous in network per direction 80
Automatic call back on busy analog public bundle (total / simultaneous) NL
Automatic call back on busy ABC link (total / simultaneous) NL
3.1.1.5. ABBREVIATED AND DIRECT CALLS

Last number redial NL
Multiple redial NL
Entries per set 8
Abbreviated numbers :
total 15,000
for ISDN caller identification 15,000
Characters per name 16
Abbreviated numbers areas per node 400
Area max size NL
Abbreviated numbers areas accessible per user 32
Personal repertory (entries per set type) :
Analog 12
Dect 300, 400 and 8232, 8242, 8262 42
Other Dect sets 12
4008, 4018 12
402x, 403x, 4068, 8082 40 or 72
8008(G), 8018, 8028(s), 8038, 8058s, 8068(s), 8078s, 8088(EE) 40 or 72
8019s, 8029(s), 8039(s) 40 or 72
MIPT and OT81x8 12
ALE-20, ALE-20H, ALE-30H, ALE-30 40 or 72
ALE-300, ALE-400, ALE-500 40 or 72

Abbreviated numbers with system completion Link
Automatic call set-up on off-hook : immediate or delayed :
Destination number 255
Sets running this function NL
Store and redial (1 number per set) NL
3.1.1.6. PRIVATE CALL

Digits per PIN 8
With control, per node Link
With control, in network 16,000
Without control NL
3.1.2. RECEIVING CALLS

Simultaneous ringing on Z interfaces per :
per S rack in eMG 6
per L rack in eMG 20
per Z board in ACT 8
per FXS-32 board in XL-rack
per half XL-rack
Simultaneous ringing on UA interfaces NL
Ringing hierarchy levels 254
3.1.2.2. CALL WAITING

Call waiting on monoline set 1
Call waiting on multiline set lines-1
Consultation NL
Camp-on control NL

R12.4
3.1.2.3. CALL OVERFLOW NL
3.1.2.4. CALL PICK-UP

Direct call pick-up NL
Pick-up group :
groups NL
sets in a group NL
3.1.2.5. NO REPLIED CALLS REPERTORY

No replied ISDN calls repertory (per set) 16
Maximum of no replied ISDN calls Link
No replied internal calls repertory (per set) 16
Maximum of no replied internal calls Link
3.1.3. THIRD PARTY CALLS
3.1.3.1. ENQUIRY CALL

Enquiry call NL
Broker's call NL
3.1.3.2. TRANSFER NL
3.1.3.3. THREE PARTICIPANTS CONFERENCE

Simultaneous conferences :
eMG (with or without conference tone) :
per GD-2 / GA-2 / MEX 3
per GD-3/PowerMEX/GA4/EvolMEX 24
per GD-XL
per non dedicated GA-3/GA4 3
per non dedicated GA-XL
per dedicated GA-2 (GA-Conf) 15
per dedicated GA-3/GA4 (GA-3Conf) 21
per dedicated GA-XL (GA-XL Conf)
ACT :
without conference tone NL
with conference tone NL
OMS (OXE Media Services) 40
3.1.3.4. MEET-ME CONFERENCE

Internal + external users per conference 29
Analogue trunks inside a conference R
Simultaneous conferences per node 30
Simultaneous conferences per GPA 3
Simultaneous conferences per GPA2 3
Simultaneous conferences per GD-x / GA-x 1
Simultaneous conferences per GD-XL / GA-XL
Legs/ports per OMS (OXE Media Services) 90
3.1.3.5. MASTER CONFERENCE

Participants per conference 29
Conference masters NL
Participants supervised on master set : 28
Predefined lists per master 12
Users per list 28
Lists per node 256
Simultaneous conferences per node 12
Simultaneous conferences per GPA Link

R12.4
Simultaneous conferences per GPA2 Link
Simultaneous conferences per GD-x / GA-x Link
3.1.3.6. CASUAL CONFERENCE

Participants per conference 29
Simultaneous conferences per node with OXE CHw or Cryst Hw 20
Simultaneous conferences per node with OXE-MS 30
Simultaneous conferences per GPA 12
Simultaneous conferences per GPA2 12
Simultaneous conferences per GD-x / GA-x 4

3.1.3.7. ANNOUNCEMENT / PAGING ON LOUDSPEAKER

Participants in an announcement 29
Announcement masters NL
Participants supervised on master set : 28
Pre-recorded messages 12
Predefined lists per master 12
Users per list 28
Lists per node Link
Simultaneous announcements per node Link
Simultaneous announcements per GPA Link
Simultaneous announcements per GPA2 Link
Simultaneous announcements per GD-x 1
OMS (OXE Media Services) 90
3.1.4. GENERAL FEATURES

Call recording on voice mail Link
3.1.4.2. SETTINGS / GUIDE SERVICES NL
3.1.4.3. ADVICE OF CHARGE

Digits on display 5
3.1.4.4. BUSINESS ACCOUNT CALL

Business account codes :
digits per project account 12
with control 9,999
without control NL
3.1.4.5. DTMF / PULSE TRANSPARENCY NL
3.1.4.6. APPOINTMENT REMINDER

Simultaneous recorded Link
Simultaneous ringing Link
3.1.4.7. CALL HOLD

Common hold :
sets in the group 20
common hold per group 1
3.1.4.8. CALL PARKING


R12.4
Call parking / retrieve :
per node NL
3.1.4.9. ASSOCIATE
Associate number NL
3.1.4.10. CALL FORWARDING

Call forwarding (all types) NL
3.1.4.11. SUBSTITUTION
In same node NL
In network : simultaneous per node 32
Simultaneous total substitution on 1 set 1
Simultaneous substitution with restriction on 1 set NL
3.1.4.12. MULTILINE / SUPERVISION

Multiline sets 15,000
Lines per set (mono or multi-MCDU) Link
Supervision keys per node 30,000
Supervision keys per set Link

Supervisors for one DN 20
Supervised sets NL
Supervised trunks and trunk groups 150
Supervisors for one trunk or group 20
Supervisions in network, per signalling link :
9600 b/s 150
16 Kb/s 150
64 Kb/s D channel 500
64 Kb/s B channel 8,000
IP R
3.1.4.13. MANAGER / SECRETARY

Filtered / non filtered number tables for the system 1,000
Numbers per table 32
Overflow secretary per manager 1
Manager per secretary 16
Secretaries per manager 8
Manager sets NL
Network : number of remote boss or secretary per node Link
3.1.4.14. TWINSET
Twinsets per node Link
3.1.4.15. MULTIPLE LINE CALL APPEARANCE (MLA)

Groups 2,000
Sets per group 100
Groups supervised by one set 60
Main MLA keys Link
3.1.4.16. VOICE MAIL SUPERVISION

Supervisors per mailbox :
per node 100
in network 20
3.1.4.17. ADVANCED CALL LOG

Number of entries per user 100
3.1.5. ISDN SERVICES

Maximum length of calling name identification presentation :
ETSI/VN7 E1/T0/S0 (CNIP) 32

R12.4
ANSI T1 (I-CNAM) 15
3.2. DATA COMMUNICATIONS

TA groups 16
TAs in a group NL
Logon :
different logons 50
characters per logon 50
Accesses to data menu NL
Modem pools 8
Modems per pool 42
Nx64 boards per node S
Nx64 ports per board S
S0 data groups 20
S0 per data group 40
4. OmniPCX Enterprise Attendant Services
4.1. ATTENDANT COMMON SERVICES

Attendants per node 250
Max number of 4059 attendants 50
Attendants in network 250
Attendant groups per node 50
Attendants per group 50
Attendant groups in network 80
Operator assistance per attendant group 20
Attendant group overflow per node NL
Attendant programmable keys 116
4.2. SPECIFIC PAC A4049 SERVICES
4.3. SPECIFIC MAC A4059 SERVICES
4.4. BUSY LAMP FIELD A4059 BLF SERVICES

Supervised equipments per node 2,000
Supervised equipments per BLF 600
BLF per node 50
Remote nodes with BLF supervision 6
BLF per UA board 1
4.5. SPECIFIC FBC A4048 SERVICES
4.6. SPECIFIC A4059 IP Limits

group limit : max attendants in group 1 to 50
4.7 SPECIFIC A4059 EE Limits

group limit : max attendants in group 1 to 50
5. OmniPCX Enterprise System Services
5.1. NUMBERING PLAN

Local translator :
numbers in translator (max) 150,000

digits per number (max) 8
Suffix translator :
numbers in translator (max) 20
Public and private translators :
public and private translators (max) : 255

R12.4
entries in translator (max) 20,000
DDI translator (numbers) : 100
number of areas (max) 20,000
maximum digits per internal number 8
maximum digits per external number 30
maximum digits per external number in transparent mode 8
area max size 10,000
Numbering Plan Descriptor (manageable NPDs) 100
Call back translators 256
entries per translator 20
Addressable External Telephony Applications 254
5.2. CALL BARRING

Max length of numbering pattern 30
Max digits for closed numbering 30
Max digits for open numbering 30
Numbering areas 64
5.3. CLASS OF SERVICE

Call / set CoS 32
Trunk CoS 32
Connection and transfer CoS 256
Data connection CoS 32
Features CoS 256
Public network access CoS 32
5.4. TRUNKS AND TRUNK GROUPS

Per node :
Trunks 10,000
Trunk groups 500

Trunks per group 400
E1 per group NL
T0 per group 32
T1 accesses 100
E1 and 2 Mb accesses 90
T0 and "T0 like" accesses 1,000
SIP trunk groups 300
SIP trunks (per trunk group) 992
SIP trunks per node 5,000
Per network :
Trunks Link
Trunk groups 2,000
Physical trunk groups per distributed trunk group NL
5.5. HUNTING GROUPS

Hunting groups + parallel hunting groups (per node) : 2,000
Sets in a group 40
Network hunting groups (per network) 200
Waiting calls on a group (versus number of sets in the group) 10
Sets per parallel hunting group 40
DECT/PWT sets per parallel hunting group 5
5.6. MINIMESSAGING
Messages stored per set 50
Total for the system on Crystal and CS-1 CPUs 1,000
Total for the system on Appliance Server and CS-2, CS-3 32,000
Characters per message 128
Characters per message sent from MIPT or OT81x8 36

R12.4
Characters per message sent from Dect 300, 400 and 8232, 8242, 8262 32
5.7. PHONE BOOK / DIRECTORY

Phone book entries (per system) 100,000
Simultaneous phone book accesses 16
Maximum number of responses per phone book query 48
Multiple names in phone book for 1 number 16
External LDAP servers 5
LDAP clients NL
5.8. AUDIO SERVICES

Music on hold , tones, voice guides : total for the system 2,000
5.8.1. TONES
Number of tones 1,024
5.8.2. MUSIC ON HOLD

Internal music based on :
GD-x or GA-x 40 mn
GD-XL or GA-XL
GPA Link
GPA2 Link
VG / SUVG Link
Z20VG Link
CPU6 Link
External device connected on :
AFU 1
CPU 1
Z interface Link
5.8.3. VOICE GUIDES

Languages per system 8
Internal guides on OMS (OXE Media Services) :
Messages duration :
static messages 4x8 mn
dynamic messages 60 mn
Maximum number of dynamic messages 512
simultaneous accesses 120
Internal guides on GD-x, GA-x, GD/A-XL :
messages duration :
simultaneous accesses per board 16
languages per board according to configuration :
business or hotel (all guides) with music on hold 3
business or hotel (all guides) without music on hold 4
hotel (reduced set of guides) with music on hold 6
hotel (reduced set of guides) without music on hold 8
Internal guides on GPA :
flash or RAM cards per board 2
recording duration :
static messages per flash card 8 mn
dynamic messages per RAM card 8 mn
total dynamic messages per remote ACT 80 mn
languages per flash or RAM card :
business (all guides) 1
hotel (reduced set of guides) 2
boards per node NL
Internal guides on GPA2 :

R12.4
total dynamic messages for central ACT 400 mn
total dynamic messages per remote ACT 400 mn
languages per board :
boards per node NL
Internal guides on Z20VG :
static messages 8 mn
Internal guides on CPU6 :
static messages 16 mn
Internal guides on VG / SUVG :
flash cards per board 2
recording duration per flash card (static messages) 8 mn
guides per flash card 100
languages per flash or RAM card :
External guides on Z interfaces 128
Greeting messages 1,000
Integrated automated attendant messages :
total all types 128
greeting 2x6
dissuasion 2x2
voice guidance on DDI set call (VGDC) 48
automated attendant 48
Connection to voice guide per user : number of lists 8
5.8.5. BACKGROUND MUSIC EXTERNAL SOURCES

Number of sources 16
Simultaneous accesses Link
5.9. PAGING SYSTEM

Specialized trunk groups for paging NL
5.10. CALL DISTRIBUTION

Entities Link
Attendants Link
Night service (per node) 500
Call Routing Groups (CRG) Link
Sets per CRG 12
5.11. INTEGRATED AUTOMATED ATTENDANT

Messages :
presenting action type choices 4
automated attendant directory numbers 8

R12.4
tree levels 5
5.12. PROTECTION SERVICES
5.12.1. DO NOT DISTURB NL
5.12.2. PROTECTION AGAINST

Temporary or permanent protection against intrusion NL
Call pick-up protection NL
5.12.3. PERSONAL PASSWORD

Digits of personal password 4
5.12.4. PADLOCK NL
5.12.5. INTERNAL MALICIOUS CALL TRACE NL
5.13. DIRECT INWARD SYSTEM ACCESS (DISA)

DISA accesses per :
GD-x / MEX Link
GPA Link
GPA2 Link
SUVG 6
5.14. ISDN FEATURES NL
5.15. DECT / PWT MOBILITY FEATURES

Handsets per node (GAP + A-GAP) : 5,000
Roaming in network (native + hosted sets) 5,000
Multi PARI TDM:
PARI per node 8
PARI per eMG or ACT 1
Multi PARI IP-xBS:
PARI per node 8
PARI per eMG or ACT 8
Localization areas :
Areas per PARI 250
Incoming calls per area per hour 1,000
Base Stations (RBS + IBS) per node 1,000
Base Stations (IP-xBS) per node 500
RBS :
DECTx boards per node 250
DECTx boards per ACT 24
RBS per DECT8 board 8
RBS per DECT4 board 4
RBS per ACT 192
Simultaneous calls per RBS R
IBS :
IBS per node 256
IBS per UAI / MIX board (eMG) 8
IBS per eMG 220V 72 or 40
IBS per eMG with 48 V power supply 72
IBS per UA board (ACT) 16

IBS per ACT 256
Simultaneous call per IBS 6
IP-xBS :
IP-xBS per PARI 254
Simultaneous call per IP-xBS 11
Number of air synchronization hops per IP-xBS installation 24
Number of sites 2,032

R12.4
Number of clusters per PARI 8
Number of IP-xBS using internal synchronization trees 254
Number of IP-xBS using external synchronization trees 2,032
TSC-DECT :
TSC in RBS system 1,000
TSC in IBS system 500
DECT over campus :
Handsets with campus mobility NL
RBS or IBS per node 1,000
IP-xBS per node 2,032
Nodes per campus network 8
Internode bandwidth Link
Peripheral ACT levels :
in master node 2
in slave node 1
Mobility security :
User Authentication Key length (bits) 128
Derived Cipher Key length (bits) 64
IP-Dect
DAPs per system 256
Dect sets per DAP (max) 25
Dect sets per system (GAP + A-GAP) Link
Simultaneous calls per DAP 11
DAP manager per system 1
System per DAP manager 1
5.16. VOICE OVER IP GENERAL FEATURES

Voice coding and quality :
Echo cancellation (maximum) depth (ms) 128
VoIP channels per GD-2 / GA-2 :
with MADA1 8
with MADA3 24
with MCV8 7
with MCV24 21
VoIP channels per GD-3/ GA-3 /GD4/GA4:
On board 30
With Armada 60
VoIP channels per GD/A-XL:
On board
With Armada
VoIP channels per INTIP / INTIP-2 :
with 2 GIP4-1 16
with 2 GIP4-4 60
with 2 GIP6 56
VoIP channels per INTIP-3b :
On board 30
with 1 Armada daughter board (maximum) 60
VoIP channels per INTIP-3a :
On board 30
with 3 Armada daughter boards on non secured system 120
with 1 Armada daughter board on secured system 60
VoIP channels per OMS (OXE Media Services) 120
IP domains :
domains per system 1,000
address ranges per system 5,000
DHCP :
subnetworks 1,000
dynamic address ranges per subnetwork 16
static addresses per subnetwork 250
Served IP-phones 5,000
Native Encryption

R12.4
Nbr of Noé Ciphered IP Devices per node with Internal EGW 1,500
Nbr of Noé Ciphered IP Devices per node with External EGW 15,000
Nbr of ciphered IPMGs per node Link
Nbr of ciphered PCS per node Link
Nbr of Ciphered IP devices per PCS (CS3, GAS, OXE-V) 1,500
Nbr of Ciphered IP devices per PCS with External Encryption GW 15,000
Nbr of Ciphered IP devices per PCS -CS2 1,000
Ciphered VoIP channels per OMS 120
SIP/TLS external gateways 300
Encryption ( IP Premium Security)
5.17. SYSTEM SECURITY

Number of MAO commands in historic 2,000
Application authentication (47xx/87xx) :
max length of names 20
max length of passwords 20
number of stations 32
number of users 255
lists of usernames 8
usernames in a list 255
Mobility security Link
5.18. MULTICOMPANIES / MULTIDEPARTMENTS FEATURES
5.18.1. ENTITIES
5.18.2. MULTICOMPANIES SYSTEM

Per system :
companies 1,000
terminals Link
call distribution Link
nodes Link
Per company :
abbreviated numbers areas 32
waiting guide 1
call distribution Link
other features and resources Link
5.19. CALL RESTRICTION SERVICES
5.19.1. IVORY TOWER / TAP

Alarm levels 10
5.19.2. MINIMIZE
Alarm levels 3
5.20. MULTILEVEL PRECEDENCE AND PREEMPTION (MLPP)

Priority levels 16
5.21. SYSTEM ACCESS FOR MOBILE PHONES
5.21.1. UBIQUITY
Mobile phones 1,600
5.21.3. REMOTE EXTENSION

Link
Cellular sets / fixed sets
D
Mobile IP Touch terminals
Rainbow users through WebRTC Gateway 5,000

R12.4
5.22. OXE SIP device management

Number of supported SIP endpoints
6. OmniPCX Enterprise Networking Services
6.1. OMNIPCX PRIVATE NETWORKS
6.1.1. ABC-F2 HOMOGENEOUS NETWORK

Nodes per network (sub-network) 100
Physical accesses per link 16
Adjacents per node 31
Nodes in the backbone (TDM based backbone) 32
Nodes in the backbone (full IP backbone) 100
Sub-networks per supra-network 250
6.1.2. ABC-F1 HETEROGENEOUS NETWORK Link
6.1.3. QSIG HETEROGENEOUS NETWORK Link
6.1.4. ABC VIRTUAL PRIVATE NETWORK (ABC-VPN)

VPN numbers Link
ABC + ABC VPN maximum simultaneous communications per link type :
private E1 60
private T1-CCS 46
private T0 8
hybrid link access signalling channel 60
6.1.5. INTEGRATED SERVICES VIRTUAL PRIVATE NETWORK (ISVPN)
6.1.6. ATOUT RPV VIRTUAL PRIVATE NETWORK
6.1.7. TIE-LINE NETWORKS Link
6.1.8. DPNSS NETWORK Link
6.1.9. DSS1 NETWORK Link
6.1.10. PCMRAD NETWORK Link
6.1.11. ATM 155 Mb/s NETWORK
6.1.12. ATM 2 Mb/s NETWORK
6.1.13. METEOR NETWORK
6.1.14. BEMILCOM NETWORK
6.1.15. RADIO LINKS NETWORK

Monitored channels per operator :
set without AOM 6
set with 20 keys AOM 10
Operators connected per DSR board 15
Channels voice activity detection per CMP board 15
Channels per profile 28
Profiles per list 12
Lists of profiles per node 32

R12.4
6.2. NETWORK ASSOCIATED SERVICES
6.2.1. HETEROGENEOUS NUMBERING PLAN

Number of digits :
closed numbering plan 8
open numbering plan 30
6.2.2. OVERFLOW FROM PRIVATE TO PUBLIC NETWORK

Overflow from private to public network : number of calls NL
6.2.3. TRANSIT NL
6.2.4. LEAST COST ROUTING (LCR)

ARS (stand alone) :
Directions NL
Digits analysis depth 30
Route lists 4,000
Routes per list 10
Dialling command tables (DCT) 1,000
Characters in DCT 40
Carriers per emitted number 10
Authorisation codes 50
ARS categories 32
Time based tables :
Schedules in system 100
Time tables per schedule 5
Time frames per time table (per day) 24
Time based route lists 1,000
Route lists per time based route 8
ARS with "basic signalling" trunkgroups (weak ARS) :
Called destinations recorded by set 1
Called destinations recorded per node 100
6.3. NETWORK INFRASTRUCTURE
6.3.1. STATIC LINKS / TRUNKS Link
6.3.2. DYNAMIC LINKS
6.3.3. ABC HYBRID LINKS

Accesses per hybrid link 16
Communications per access with signalling on :
IP 60
64 Kb/s channel 60
19200 b/s channel 40
9600 b/s channel 20
LLP per PRA / BRA / BPRA board 4
LLP per T0 2
Accesses per LLP 1
LLP per E1 4
6.3.3.1 ABC Direct IP link (full IP)
Max calls between 2 nodes NA
Accesses per link NA
Communications per access NA
Adjacent per node NA
6.3.4. VOICE COMPRESSION
6.3.5. H323 VOICE OVER IP GATEWAY


R12.4
6.3.6 SIP NETWORKING
Simultaneous SIP communications per node Link
External gateways 1,000
6.3.7 ABC-IP TRUNK GROUPS

Trunk groups per node 30
Accesses per trunk group 8
Trunks per access 62
Max trunks per group 496
Max trunks per node Link
7. OmniPCX Enterprise Management Services
7.1. CONFIGURATION
Configuration log file (number of records) 9,999
7.1.1. WIZARD BASIC INSTALLATION TOOL -
7.1.3. GENERIC MANAGER INTEGRATED TOOL (MGR)

Simultaneous accesses 4
Profiles 10
Objects per screen 4
7.1.4. CONFIGURATION PER DOMAIN

Domains 255
7.1.5. INTEGRATED NETWORK MANAGEMENT

Broadcast areas in the network 100
Nodes in a broadcast area 100
7.1.6. OTHER FEATURES AND TOOLS NL
7.1.7. Integrated Web Based Management

Multiple connections
Multiple connections to different OXEs from the same browser NL
Multiple connections to the same OXE from the same browser NL
Multiple connections on the same OXE from different browsers on the same PC NL
Multiple connections on the same OXE from different PC NL
7.2. ACCOUNTING
7.2.1. TICKET FORMAT

Cost centers 2,000
Characters per cost center 10
7.2.2. REAL TIME OUTPUT

Output rate Link
Storage buffer (messages) :
Ethernet 2,500
V24 500
7.2.3. FINANCIAL REPORT

Number of stored statistics 90
7.2.4. CHARGING ACCORDING TO DURATION

Daily period table : date and time :
periods per day of week 10
pricing rates 5
Areas table : external dialled number :
areas 10,000

R12.4
pricing rates 200
Duration steps :
number of steps 3
maximum duration of the steps NL
Pricing rate table per step :
maximum number of periods of time in the step 10,000
maximum number of charged simulated taxes per period 255
7.2.5. MANAGEMENT OF INTEGRATED CHARGING

Monitoring commands :
selected sets 10
selected trunk groups 2
selected prefixes 10
selected cost centers 2
selected services / entities 2
selected business calls 10
selected zones 4
Storage alarm levels 2
7.2.6. EXTERNAL ACCOUNTING APPLICATION INTERFACE

Days of storage 31
Months of save files recapitulation 3
7.3. PERFORMANCE
Number of days of storage 31
7.4. INCIDENTS AND ALARMS
7.4.1. INCIDENTS MANAGEMENT

Centralized incidents : number of centralized nodes per level 30
Storage capacity :
number of restart files 10
number of incidents per restart file 2,000
n first ones 500
n last ones 1,500
SNMP trap :
maximum number of supervisors 10
7.4.2. ALARM FEATURES

External alarms on Z :
maximum number Link
maximum alarm numbers 100
alarm name length (digits) 16
Alarm triggering sets Ascom 9d24 :
simultaneous Notification Server accesses per CMP board 15
7.5. MAINTENANCE
7.5.3. REMOTE MAINTENANCE APPLICATIONS

eRMA :
simultaneous connections per eMG 1
login management entries 10
Remote Maintenance Access (RMA) :
CPU alarm contacts 1
external alarm contacts 4
external alarm commands 2
7.6. CENTRALIZED MANAGEMENT APPLICATIONS Link
8. OmniPCX Enterprise Hotel and Hospital Services


R12.4
8.1. GENERAL FEATURES
Booth sets NL
Areas for cycling DDI 10
Digits per room or patient number 8
8.2. DO NOT DISTURB (DND) Link
8.3. GUEST PERSONAL CODE

Number of digits 4
8.4. WAKE-UP FUNCTION

Simultaneous recorded :
per system NL
per set 4
Simultaneous ringing Link
Activated per system per minute 320
Max calls by snooze function 4
8.5. ROOM SERVICE NL
8.6. ROOM STATUS NL

Maximum digits of hotel staff identification code 4
Room status codes 10
8.7. MULTILANGUAGE
Languages for voice guides Link
Languages for menuhotel 4
8.8. ROOM DIRECTORY

Rooms Link
Patients (hospital) Link
Groups 30
Guests per group 800
8.9. DEPOSIT (PREPAYMENT)

Maximum deposit 99,999
8.10. CHARGING Link
8.11. NIGHT AUDIT NL
8.12. CHECK-IN A GUEST OR GROUP NL
8.13. CHECK-OUT A GUEST OR GROUP NL
8.14. PROTECTION LEVELS FOR OMNIPCX HOTEL TERMINAL

Management levels 6
Maximum digits of management levels passwords 4
8.15. FRONT OFFICE COMPUTER FEATURES (WITH AHL)

AHL link per system 1
Nodes handled by one AHL on IP 20
8.16. OMNIPCX HOTEL TERMINAL MANAGEMENT

Management terminals 9
8.17. DEDICATED PRINTERS

Printers 8
8.18. HOTEL SUITES

Sets per suite NL

R12.4
S0 interfaces per suite 1
Suites NS/2
9. OmniPCX Enterprise Messaging Applications
9.1. ALCATEL 4645

A4645 per node 1
Access ports in business environment
Non dedicated CS-1 N
Dedicated CS-1 N
Dedicated or non dedicated AS / Virtualized/CS-3/CPU8 30
Virtualized A4645 30
Dedicated or non dedicated CS-2 30
Access ports in hospitality environment
Non dedicated CS-1 N
Dedicated CS-1 N
Dedicated or non dedicated AS / Virtualized/CS-3/CPU8 30
Virtualized A4645 30
Dedicated or non dedicated CS-2 30
Total recording duration (voice mail and guide messages) 600 hr
Total mailboxes in business environment 7,000
Total mailboxes in hospitality environment 7,000
Messages per mailbox 50

Recording duration per message 5 hr
Email Attachement size limit (in case of email notification/SMTP)
Greeting message duration 5 mn
System Distribution List members 50
Languages 8
Numbering plan digits 3 to 8
VPIM network messaging :
network nodes 255
network mailboxes 48,000
Total simultaneous IMAP connections :
Non dedicated CS-x or AS or VM 100
Dedicated CS-x or AS or VM running A4645 + IMAP server 1,000
Dedicated AS or VM running only IMAP server 4,000
Simultaneous IMAP connections per mailbox 5
9.2. ALCATEL UNIFIED MESSAGING FOR EXCHANGE -
9.3. THIRD PARTY VOICE MAIL PROTOCOLS NL
9.4. ALCATEL 4635
9.5. VISUAL MESSENGER
9.6. ALCATEL 4615
9.7. External voice mails


R12.4
10. OmniPCX Enterprise Miscellaneous Applications
10.1. OPENTOUCH MULTIMEDIA SERVICES Link
10.2. OPENTOUCH MESSAGE CENTER Link
10.3. OMNITOUCH UNIFIED COMMUNICATION Link
10.4. OMNITOUCH CONTACT CENTER Link
10.3. PRESENTATION SERVER

Applications per OmniPCX node 32
Applicative session per hour (whole system)
CS-1 N
CPU6 N
CPU5 N
CPU7 30,000
CPU8 30,000
Appliance Server 30,000
CS-2 30,000
CS-3 30,000
Image display on IP-touch per second (whole system)
10.4. CSTA SERVICES

Hosts 30
Monitoring requests 40,000
IVR ports 1,020
DR-link recorders per OXE 20
Digital Recorder Link ports 600
Recording devices 10,000
IP recording
IP loggers per system 240
IP Digital Recorder Link 2,400
10.5. TAPI / TSAPI SERVICES
10.6. NOTIFICATION SERVER

Number of sets in hunting group 20
Number of alarm messages saved for 1 set 8
Message length (characters) 128
Number of Notification Server per node 1
Number of nodes supported per Notification Server 1
Number of V24 per Notification Server 8
Number of hunting groups 1,000
Number of alarms supported 10,000
10.7. INFOCENTER
AHL Link
OmniPCX Enterprise Feature List t]
Link to Glossary
1 - OmniPCX Enterprise Platform and Interfaces
R12.4 R100.0 R100.1 R101.0
Comments
1.1. SYSTEM INFRASTRUCTURE
1.1.1. COMMUNICATION SERVER IP Communication Server (eCS) equipments, access points, protocols
Rack Server :
Only one V24 port.
CS-1 (V24, 802.3, TCP/IP, PPP, IP/X25 tunneling) N N N N R: Not supported in case of SIP endpoints/ trunks deployment
CS-2 S S S N not supported as CS with native encryption
support of harddisk S S S N
support of Solid State Disk (SSD) S S S N introduced with R12.2 offer
CS-3 X X X X
support of harddisk X X X X
support of Solid State Disk (SSD) X X X X introduced with R12.2 offer
Appliance Server (V24, 802.3, TCP/IP, PPP, IP/X25 tunneling)
S: Only for customers upgrading from a previous Release. Cf Cross Compatibility for supported
models
IBM S S N N N: from R100.1, only GAS package is supported, no more bare metal
HP S S N N same as IBM
Generic Appliance Server X X X X
Hardware RAID X X X X Software RAID is not supported
Web RTC gateway available on Generic Appliance Server X X X X
Crystal IP Communication server & system boards Crystal IP Communication Server (ACT CS) = main ACT (with CPU)
Both CPU in two subnetworks R R R R R : See Release Description for complete list of restrictions
CPU8 X X X X
support of harddisk X X X X
support of Solid State Disk (SSD) X X X X introduced with R12.2 offer
CPU7-2 (USB, V24, 802.3, TCP/IP, PPP, IP/X25 tunneling) S S S N From R12.0 a minimum of 512MB is required
CPU7 (V24, 802.3, TCP/IP, PPP, IP/X25 tunneling) N N N N Disk 10 Gb with 256 MB RAM
R : with 128 Mb RAM and 6 Gb disk min., software key for new nodes
CPU6 (V24, 802.3, TCP/IP, PPP, IP/X25 tunneling) N N N N Not supported in case of SIP endpoints/ trunks deployment
HDD 10 GB with 128 MB RAM for OXE <= R11.0
HDD 40 GB with 128 MB RAM for OXE >= R11.0.1
R: Not compatible in case of SIP deployment (trunks, endpoints)
Phase-out of SDRAM extension with OXE R11.2. If required CPU7-2 has to deployed instead of
CPU6 step 2 N N N N
CPU5 (V24, 802.3, TCP/IP, PPP, IP/X25 tunneling) N N N N R : CPU5 step 3 with 128 Mb RAM and 6 Gb disk min., software key for new nodes
IO2N (B ch) X X X X
Blade Server
IBM N N N N
HP N N N N
Virtualization X X X X Refer to "Virtualized offer" document for pre-requisites
Dongle behind USB X X X X
Dongle behind IP box S S S S
Vmware X X X X Refer to cross compatibility for details
KVM X X X X Refer to cross compatibility for details
Microsoft Hyper-V X X X X From R12.3.1. Refer to cross compatibility for details
Nutanix N X X X Nutanix Acropolis HyperVisor (AHV)
Amazon Web Services (AWS) N N N N
OXE Software Server S S N N Since R11.2.1. Pre-integrated OXE/OXE-MS (1 or 2)/4645 (option)/FlexLM full software. Duplicable.
V24/IP adapter (V24, PPP) X X X X Additional V24 ports

Spatial redundancy in Dual IP Subnet X X X X
Completely phased-out. Will be removed with the next edition of the feature list For all of these boards there is no knid of support anymore, neither hardware nor software
ECX1 (802.3) They have been phased-out at least 10 years ago
SYNC Alcatel-Lucent Enterprise considers them therefore non-functional
IO2 Customers are advised to replace them by an alternative feature/board.
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
SPB
The GD 4 or GD4 sign below indicates if the board is compatible

1.1.2.1 IP MEDIA GATEWAY (Common hardware) with latest generation of IPMG controller boards L L L L IP Media Gateway (eMG) boards, access points, protocols, services
System boards
GD-2 (V24, 802.3) GD4 D D D D
Ethernet access mode : 10/100 Mb/s (half/full duplex, auto sensing) D D D D
End of Sale in Q3 2023. Mix of GD3, GA3, PowerMEX and ARMADA with former
GD/GD2, GA/GA2, MEX, MADA1, MADA3 in a same Cabinet
GD-3 (V24, 802.3) GD4 X X X X (meaning Rack and interconnected Rack through HSL link) is not allowed.
Ethernet access mode : 10/100 Mb/s (half/full duplex, auto sensing) X X X X
Gigabit Ethernet X X X X
Dual Ethernet for hot-standby service X X X X
IPv6 support X X X X
GD-4 (V24, 802.3)
Gigabit Ethernet X X X
Dual Ethernet for hot-standby service X X X
IPv6 support X X X
V34 modem (backup and eRMA) N N N
Auxiliary Audio Interface N N N
Auxiliary Relay Interface N N N
GA-2 (V24, 802.3) GD4 S S S S
Ethernet access mode : 10/100 Mb/s (half/full duplex, auto sensing) S S S S
GA-3 : from R9.1, Mix of GD3, GA3, PowerMEX and ARMADA with former
GA-3 (V24, 802.3) GD4 X X X X (meaning Rack and interconnected Rack through HSL link) is not allowed
Ethernet access mode : 10/100 Mb/s (half/full duplex, auto sensing) X X X X
GA-4 (same as GD-4)
Gigabit Ethernet X X X
Dual Ethernet for hot-standby service X X X
IPv6 support X X X
SLANX4 (LAN Switch 802.3) GD4 S S S S
LANX16-2 GD4 S S S S
MADA1 / MADA3 (compressors) GD4 S S S S
Mix of GD3, GA3, PowerMEX and ARMADA with former
ARMADA GD4 X X X X (meaning Rack and interconnected Rack through HSL link) is not allowed.
HSL1, HSL2 GD4 X X X X
MEX (High Speed Link 16 Mb/s) GD4 S S S S
PowerMEX X X X X
new board introduced in H2 2021 for support of new Common Hardware Rack L 150W (when
PowerMEX-2 GD4 X X X X remote power feeding of Essential TDM DeskPhones)
EvolMEx GD4 N X X X
AFU (music on hold, alarms) GD4 X X X X
XMEM-1 GD4 D D D D
RMA GD4 X X X X From R12.4 on, RMA is not delivered with a modem anymore!
MODB GD4 X X X X From R12.4 on, MODB is not delivered with a modem anymore!
Endpoint connection boards
SLI16-1 / SLI8-1 / SLI4-1 GD4 D D D D
SLI16-2 GD4 X X X X
SLI8-2 GD4 X X X X
SLI4-2 GD4 S S S S
UAI16 GD4 D D D D
UAI4 GD4 S S S S
UAI8 GD4 X X X X
UAI16-1 GD4 X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Trunk Interface boards
APA4 HU GD4 S S S S
APA4 TBR21 GD4 S S S S
APA4 US GD4 S S S S
APA8 HU GD4 X X X X
APA8 TBR21 GD4 X X X X
APA8 US GD4 X X X X
GSCLI GD4 X/S S S S S from R12.4 MD2 (2020/H2 offer)
CLIDSP GD4 X X X X
DDI4 GD4 D D D D
BRA2 GD4 S S S S
BRA4 GD4 S S S S
BRA8 GD4 X X X X
DIGITAL ACCESS E1 DASS2/DPNSS GD4 X/S S S S S from R12.4 MD2 (2020/H2 offer)
DIGITAL ACCESS PCM-R2 (E1 CAS) GD4 X R R R PCM compatible with GD4 for DRlink and CCIVR in R100.0 MD3
ISDN ACCESS E1 PRA-T2 GD4 X X X X
PRA-T1 GD4 X X X X
T1-CAS GD4 D D D D
Mixed boards
MIX484 GD4 X X X X 4T0 / 8UA + 4Z
MIX448 GD4 X X X X 4T0 / 4UA + 4Z
MIX244 GD4 S S S S 2T0 / 4UA + 4Z
Completely phased-out. Will be removed in the next edition of the feature list These boards are completely phased-out since more than 10 years. They do not benefit from
hardware repair services anymore and are not part of any quality insurance process (also called
GD-1 (V24, 802.3) GD4 validation).
GA-1 (V24, 802.3) GD4
As a consequence, these items will probably work (except those were indicated as N = not
LANX8 / LANX16-1 GD4 working) but may have functional restrictions. Due to their age, Alcatel-Lucent Enterprise
cannot commit on any software correction anymore.
MCV8 / MCV24 (compressors) GD4
APA4 LCG / APA8 LCG / METCLI GD4 Alcatel-Lucent Enterprise recommends replacing this hardware by alternative items that provide
an equivalent functional level of service. If this is not possible Alcatel-Lucent Enterprise
DDI2 GD4 advices its partners to perform functional tests before continuing using it in current releases at
IRAD-CH GD4 customer sites.
MIX084 GD4 As a general rule, Alcatel-Lucent Enterprise does not remove software or modify software on
MIX048 GD4 the OXE to make a hardware item stop working on purpose. In rare specific cases this may be
however necessary. In such a case this is announced via the E-Flash dedicated to the phased-out
MIX044 GD4 features and items of an offer or via a dedicated E-Flash.
1.1.2.2 IP MEDIA GATEWAY (XL-Rack based)

System boards
GD-XL: Gateway Driver Processing Unit when plugged into the main slot
GD/A-XL X X GA-XL: Gateway Applicative Processing Unit when plugged into an interface slot
10/100/1000BASE-T IEEE 802.3 compliant with auto negotiation X X
Dual Ethernet for hot-standby service X X
IPv6 support X X
Alarm Relay Interface X X ALARM relay. Contact open when system running, contact closed when power is OFF.
ARMADA X X
Endpoint connection boards X X
FXS-32 X X
Crystal IP Communication Server (ACT CS) = main ACT (with CPU) -> see §1.1.1.
1.1.3. CRYSTAL IP COMMUNICATION SERVER COMMUNICATION SERVER
1.1.4. CRYSTAL IP MEDIA GATEWAY Crystal IP Media Gateway (ACT GW) boards, access points, protocols, services
Gateway function :
IP network, peripheral ACT, remote ACT :
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
INTIP-B X X X X
INTOF2 X X X X
Endpoint connection boards See also 2. Terminals
eUA32 X X X X
UA32NV X X X X
eZ32 D D D D
Z32-2 X X X X
DECT boards
DECT8 X X X X
Auxiliary boards
GPA2 X X X X
digital networks : See also 1.2
NPRAE-2 X X X X
PCM2 X/S S S S S from R12.4 MD2 (2020/H2 offer)
No more A-Mu conversion on DPT1-2, E1 & DPT1-2 can't be used on the same
system.
DPT1-2 X S S S EF-Phase-out-C169-EN
BRA2-1 X S S S EF-Phase-out-C169-EN
analog networks : See also 1.2
EMTL S S S S
NDDI2-2 X X X X
Voice Mail 4635
MSBI D D D D
SPA3 D D D D
VPM35-1 D D D D
VPU6 D D D D
Others
RMAB X X X X From R12.4 on, RMA is not delivered with a modem anymore!
TNLO11 D D D D
TNLO21 S S S S
Supported equipments :
IOIP2 D D D D
10/100 Mb/s half duplex D D D D
100 Mb/s full duplex D D D D
IOIP3 X X X X
10/100 Mb/s half duplex X X X X
100 Mb/s full duplex X X X X
since R10.0 for IOIP. INTIP2 & INTIP3 boards can be mixed within the same OXE chassis.
INTIP-2 D D D D However, Main & Standby INTIPB have to be with the same type.
10/100 Mb/s half duplex D D D D
100 Mb/s full duplex D D D D
since R10.0 for IOIP. INTIP2 & INTIP3 boards can be mixed within the same OXE chassis.
INTIP-3 X X X X However, Main & Standby INTIPB have to be with the same type.
10/100 Mb/s half duplex X X X X
100 Mb/s full duplex X X X X
GIP4-1 / GIP4-4 (compressors on INTIP / INTIP2) D D D D
Completely phased-out boards:
RT2/RT2-1 These boards are completely phased-out since more than 10 years. They do not benefit from
hardware repair services anymore and are not part of any quality insurance process (also called
LIOB-2 / LIOP-2 / LIOX-2 validation).
LIOB / LIOP / LIOX
working) but may have functional restrictions. Due to their age, Alcatel-Lucent Enterprise
Alcatel-Lucent Enterprise recommends replacing this hardware by alternative items that provide
advices its partners to perform functional tests before continuing using it in current releases at
customer sites.
These boards are completely phased-out since more than 10 years. They do not benefit from
Link
hardware repair services anymore and are nottopart
Glossary
of any quality insurance process (also called
1 - OmniPCX Enterprise Platform and Interfaces validation).
R12.4 R100.0 R100.1 R101.0
Comments
TSC-LIOE, LIOE working) but may have functional restrictions. Due to their age, Alcatel-Lucent Enterprise
UA16 R R R R
UA32 R R R R Alcatel-Lucent Enterprise recommends replacing this hardware by alternative items that provide
UA-ZP advices its partners to perform functional tests before continuing using it in current releases at
Z20VG customer sites.
Z12-2 As a general rule, Alcatel-Lucent Enterprise does not remove software or modify software on
Z24-2 the OXE to make a hardware item stop working on purpose. In rare specific cases this may be
Z12 features and items of an offer or via a dedicated E-Flash.
Z24
Z32 R: These boards can be used to connect Essential TDM DeskPhones (ALE-20H, ALE-30H)
BRA2
BPRA2
BPRA2-1
BRA
BPRA
DECT2
DECT4
DECT4HB
GPA
SU
SUVG N N N N
VG N N N N
NPRAE
PRA2
PRA
BPRA2
BPRA2-1
BPRA
BRA2
BRA2-1
BRA
PCM
DPT1
Nx64
BBC155 N N N N
BBC2+LIOE N N N N
ACEM
NDDI
ATL8
AT-LS
BLTL-D
DDI
DDI-D
VMU-OBCA
VMU-OBCA2
PAG
IRC
TNLO1 / TNLO2
INTIP
GIP6/ GIP6A (compressors on INTIP)
VPM35
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
VPU5
VPS35
INTOF
LDTL4
LDTL8
AT-Q23
AT-R2
DID
E&M-4TL
1.1.5. PERIPHERAL CRYSTAL see 1.1.4
1.1.6. REMOTE CRYSTAL see 1.1.4
1.1.7. SYSTEM SYNCHRONIZATION

System clock synchronization : See also DECT/PWT synchronization in System Services 5.15.1
synchronization sources :
E1, T1, T0 L L L L
GD-x L L L L
CPU L L L L
INTIP L L L L
priorities associated to different sources L L L L
synchronization in multi-eMG / multi-ACT and network configurations :
synchronization broadcasted according to topology and priorities X X X X On synchronizing links (INTOF, E1, T1, …)
separate synchronization per domain L L L L For eMG / ACT / nodes on non-synchronizing links (IP, RT2/RT2-1, LIO, …)
Date and time synchronization :
with NTP (Network Time Protocol) X X X X OmniPCX can be server or client of external server / other node
on ISDN network L L L L
on ABC-F2 link X X X X
1.1.8. BACK-UP SERVICES

Communication Server duplication :
eCS (Rack Server / Appliance Server) X X X X
ACT CS CPU X X X X
Integrated DNS Server for SIP devices when OXE CS spatial redundancy
to resolve OXE FQDN and connect to the active OXE CS X X X X
to resolve EEGW FQDN ad connect to the active EEGW N N N N
ACT CS IP link redundancy : duplicated CPU, LAN switch and INTIP-A X X X X
Signalling link back-up (via public network and other eMG, using internal modems) between : N S S S Sustaining/ no more configurable "rescuer IPMG"
eCS and eMG R R R R
ACT CS and eMG R R R R
Compatible SIP trunking and DASS2 N N N N
Compatible with Encrytion (IP Premium) X X X X
Compatible with Encrytion (Native) N N N N
ACT links (ACT GW / peripheral / remote) back-up :
IOIP : via secondary IOIP X X X X R : available from R5.1.1 with INTIP2 board
INTOF : via secondary INTOF link X X X X
Passive Communication Server X X X X also see 21.3.7 for SIP terminals
Crystal IPMG X X X X
Common Hardware IPMG X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
IP Touch x8 EE and FE, 8082 in business position X X X X Business continuity in NOE mode
IP Desktop Softphone X X X X Softphone with 4068 emulation
A-GAP DECT handsets: 300, 400, 8232, 8242, 8262 X X X X
SIP survivability for AL-Enterprise endpoints in SIP mode X X X X 8008 SIP, 8018 SIP, 8028 SIP, 4008/18 SIP, 8001, 8002, 8012 and OpenTouch devices. Also see chapter 21.
MIPT, OT81x8 survivability X X X X
8318 SIP-DECT Single AP with 8212 DECT handset only N N N N same for 8328
4059IP X X X X
4059EE X X X X
SIP trunk X X X X
OMS X X X X
ALE-20H, ALE-30H, ALE-20, ALE-300, ALE-400, ALE-500, ALE-30 R X X X R: 8000 series emulation. ALE-30 from R100.1 MD9
SIP Survivability for AL-Enterprise NOE devices with third party SIP server
80x8 Premium X X X X
80x8s Premium X X X X
8018 X X X X
4008EE / 4018 EE X X X X
ALE-20H, ALE-30H, ALE-20, ALE-300, ALE-400, ALE-500, ALE-30 N N N N
1.1.9. MIGRATION SERVICES

A4400 migration :
Communication Server function on ACT CPU (ACT CS) R R R R R : supported CPU : see 1.1.3 ; hardware key supported for migration
Communication Server function on Appliance Server (AS) R R R R R : only 2 ACT levels, no B channel sig for network links and applications
other ACT boards R R R R R : supported boards : see 1.1.3, 1.1.4, 1.1.5, 1.1.6
services and networks R R R R R : no B channel sig with AS : see Networks 6.1.4, 6.3.2, 6.3.3
applications R R R R R : supported applications : see 1.2.3 ; no B channel access with AS
any OmniPCX 4400 / Enterprise release X X X X
1.1.10. OXE MEDIA SERVICES Media Server Software for full Software deployement
Supported media services :
3 party conferencing X X X X
N party conferencing (casual, meet-me, mastered) X X X X
Voice Guides X X X X Static Voice Guide, Music On Hold, pre-off hook, DISA Guides
Dynamic voice guides (download) X X X X From R11.0.1
Dynamic voice guides recording X X X X
Transcoding X X X X
Media Processing
G711, framing 20 ms X X X X
G722 X X X X For conferencing
Signalling link
IP Link with Com Server X X X X
H323 for IP ABC Hybrid Link X X X X
Delivery
Software for virtualization X X X X Vmware compatibility. Refer to" cross compatibility" document for details
Encryption (IP premium) N For Native encryption see System 5.25
External with SSM or MSM D D D N
External with SSM-RM or MSM-RM S S S N
External with SSM-Premium or MSM-Premium X X X N
Embeded with SoftMSM N N N N
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
X VoIP tickets X X X X From R11.0.1
1.1.11 Voice Hub and Wall Mounted cabinets completely phased-out
1.2. SYSTEM ACCESS POINTS Internal terminals access : see 2. Terminals
1.2.1. DIGITAL NETWORKS Network access points and associated protocols
1.2.1.1. PUBLIC ACCESS Country dependent. E1-CCS also called T2

eMG : E1/T1 on PRA, T0 on BRA or MIX boards
E1-CCS ISDN (VN3-4-6-7 / ETSI) X X X X
E1-CCS ISDN DASS2 X R R R DASS-2 not available in IPMG with GD4
E1-CAS Latin America, Asia-Pacific, Egypt, Saudi Arabia (R2) X X X X R : from R5.1.1
E1-CAS China, India, South Africa (R2) X X X X R : from R5.1.2
T1-CCS generic X X X X
T1-CCS Japan X X X X
T1-CAS D D D D
T0 ISDN (VN3-4-6-7 / ETSI) X X X X
T0 Japan X X X X
ACT : See 1.1.3 for more details on available or supported boards
E1-CCS ISDN (VN3-4-6-7 / ETSI) X X X X NPRAE board
E1-CCS ISDN (VN3-4-6-7 / ETSI), DASS2, Colisée X X X X PRA, PRA2, BPRA, BPRA2 boards
E1-CAS (Q421, Decadic, Q23, R2, R1 Taiwan, R1.5 Russia, Ericsson) X X X X PCM, PCM2 boards
T1-CCS generic X S S S DPT1-2 board
T1-CCS Japan X S S S
T1-CAS D D D D
T0 ISDN (VN3-4-6-7 / ETSI) X X X X BRA, BRA2, BPRA, BPRA2 boards
T0 Japan X X X X BRA2 board
1.2.1.2. PRIVATE ACCESS Country dependent. E1-CCS also called T2

eMG : E1/T1 on PRA, T0 on BRA or MIX boards
IP (ABC-F2, H323) X X X X
E1-CCS (ABC-F) X X X X
E1-CCS (QSIG) X X X X
E1-CCS (DSS1) X X X X
E1-CCS (DPNSS) X R R R DPNSS not available in IPMG with GD4
T1-CCS (ABC-F) X X X X
T1-CCS (QSIG) X X X X
T1-CAS X X X X
T0 (ABC-F) X X X X
T0 (QSIG) X X X X
T0 (DSS1) X X X X
IP (ABC-F2, H323) X X X X
E1-CCS (ABC-F, QSIG) X X X X NPRAE/NPRAE-2 board
E1-CCS (ABC-F, QSIG, DSS1, DPNSS) X X X X PRA, PRA2, BPRA, BPRA2 boards
E1-CCS (DREX-Meteor) X X X X PRA, PRA2 boards
E1-CAS (L0, Colisée, DC5A, CGCT, PCMRAD) X X X X PCM, PCM2 boards
T1-CCS (ABC-F, QSIG) X R R R R: DPT1-2 board is phased out
T1-CAS (US and Hong Kong) X R R R R: DPT1-2 board is phased out
T0 (ABC-F, QSIG, DSS1) X X X X BRA, BRA2, BPRA, BPRA2 boards
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
1.2.2. ANALOG NETWORKS Network access points and associated protocols
1.2.2.1. PUBLIC ACCESS Country dependent

eMG : NDDI on APA4 / APA8 boards, DDI on DDI2 / DDI4 boards
NDDI2-2 (Loop start, Ground start, Decadic, Q23, CLIP FSK, CLIP DTMF) X X X X
DDI USA (Loop pulsing, Battery and ground pulsing, Q23, R2) D D D D
ACT : See 1.1.3 for more details on available or supported boards, CLIP on NDDI2
NDDI2-2 (Loop start, Ground start, Decadic, Q23, R2, CLIP FSK) X X X X
DDI generic (Decadic, Q23, R2) D D D D
1.2.2.2. TIE-LINES Country dependent

L0 (E&M, 50 Hz) D D D D
Colisée (E&M, 50 Hz) D D D D
State (E&M) D D D D
DC5A (E&M) D D D D
Ritter (E&M, 50 Hz) D D D D
L1-CEPT (2280 Hz) D D D D
750 / 2100 / 2600 Hz signalling D D D D
Self-supplying manual tie-line (ISBL) D D D D
Private NDDI2-2 X X X X
Voice-pipe tie-line (Meteor network) X X X X
Radio channel tie-line (Radio links network) D D D D
1.2.3. APPLICATIONS Equipments, access points and protocols
1.2.3.1. MANAGEMENT
Configuration :
via OTMS API X X X X
Directory :
LDAP directory server (IP) X X X X
Accounting :
Real time output (V24, IP) X X X X
Financial Report (V24) X X X X
Incidents and alarms :
Real time output (V24) X X X X
eMG AFU (alarm relay) X X X X
ACT CPU (alarm relay) X X X X
Maintenance :
eRMA (V24, PPP) X R R R Not available in IPMG with GD4. Not available on ACT CS
RMA box (V24) L L L L Also B channel access with ACT CS and IO2x/OBCAx
1.2.3.2. HOTEL
Alcatel Hotel Link - AHL (V24, IP) X X X X Also B channel access with ACT CS and IO2x/OBCAx
1.2.3.3. MESSAGING
VPS L L R R See 1.2.3.4. R: VPS digital phase out in Q3 2023.
1.2.3.4. MISCELLANEOUS APPLICATIONS

Presentation Server (IP) X X X X Refer to dedicated Features List
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
CSTA servers L L L L
IVR / VPS access on Z interfaces :
eMG : SLI, MIX L L L L
ACT : Z L L L L See 1.1.3 for more details on available or supported boards
IVR / VPS access on Z-PCM interfaces : eg., for connecting CCIVR
eMG : PRA-E1 CAS (MG-IVR-Z30) L R S S R: Available in R100.0 MD3 and R100.1 with GD4.
eMG : PRA-T1 CAS (MG-IVR-Z30) N N N N
ACT : PCM2 (IVR-Z30) L L S S
ACT : DPT1-2 (IVR-Z24) L L S S
Digital Recorder Link access on Z-PCM interfaces : eg., for connecting OPR
eMG : PRA-E1 CAS (MG-IVR-Z30) L R R R R: Available in R100.0 MD3 and R100.1 with GD4.
ACT : PCM2 (IVR-Z30) with ACT sets and trunks L L L L
ACT : PCM2 (IVR-Z30) with eMG sets and trunks L L L L
TAPI Premium Server L L L L
TSAPI Premium Server L L L L
Notification Server (IP) L L L L
Infocenter (Alcatel Hotel Link - AHL : V24, IP) X X X X
1.2.4. Cloud Connect Services

Cloud Connect Media Services - OT Rainbow X X X X Refer to Chapter 10.1 (Applications)
Cloud Connect Management Services X X X X Refer to Chapter 7.7 (Management)
Link to Glossary
2 - OmniPCX Enterprise Terminals
R12.4 R100.0 R100.1 R101.0
Comments
2.1. ALCATEL-LUCENT ENTERPRISE DESKPHONES
2.1.1. Enterprise DeskPhones ALE-300, ALE-400, ALE-500 refer to Enterprise DeskPhones datasheet
IP Noé Protocol X X X X Enterprise DeskPhones introduced in R100 and retrocompatible on 12.4 MD6 (oct 21)
SIP Protocol N N R R
Common terminal options :
ALE-120 Extension Key module (AOM) with 24 hard keys R X X X
ALE-120 multi-pages N N X X max 1 ALE-120 when multi pages
needs reference 3ML37120AB. From R100.1 MD7. Refer to relevant documentation for further
info
ALE-120 cascading: up to 3xALE-120 per set (72 keys) N N R R max 64 keys in attendant mode on ALE-120 (Multi page or 3 physical ALE-120)
Level of service :
external applications acces by Presentation Server X X X X Refer to dedicated Features List. Depending on rights managed by Call Server
NOE business services
ALE-300 X X X X
ALE-400 X X X X
ALE-500 X X X X
Attendant mode (NOE) X X X X not on ALE-400, ALE-500. See limits when ALE-120
ALE-300 X X X X
Greeting assistant
ALE-300 N N D D Concerns CCD greeting assistant
Contact Center Services
ALE-300 X X X X
ALE-400 X X X X
ALE-500 X X X X
Hotel Services X X X X see Hotel thumb
Software Customisation (skin, etc…) X X X with R100.0 MD6
Common Restrictions/obsolescence management versus previous generation of IP phones (80x8 Premium)
IP Premium Security Encryption N N N N
SIP Survivability N N N N
Dual screen feature N N N N
Note: For services with no OXE depency (eg. VPN, 802.1X, …), refer to datasheets in Thumb 12
Note: For compatibility with OXE services (Encryption, recording, etc…), go to OXE services thumbs (services, systems, etc..)
refer to Essential DeskPhones datasheet. ALE-20H and ALE-30H (Hybrids) can be connected
2.1.2. Essential DeskPhones ALE-20, ALE-20H, ALE-30H, ALE-30 in IP mode also in TDM mode
IP Noé Protocol X X X X Essential DeskPhones introduced in R100 and retrocompatible on 12.4 MD6 (oct 21)
SIP Protocol N N N N
Max 1 AOM in R12.4 (14 keys max).

EM-200 Extension Key module (AOM) with 20 hard keys. R X X X
EM-200 Multi-Pages N N X X max 1xEM-200 when multi-pages
Level of service :
ALE-20 X X X X
ALE-20H X X X X
ALE-30H X X X X
ALE-30 N N X X ALE-30 from R100.1 MD9
Attendant mode (NOE) N N N N
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Greeting assistant X X D D Concerns CCD greeting assistant
ALE-20 X X X X R: ALE-20 and 20H are not supervisors
ALE-20H X X X X
EM-200 compatible with CCD agent (on ALE-30H and ALE 20/20H) from R100.1 MD3. No
EM-200 for agent profile in R100.0.
ALE-30H and ALE-30 X X X X ALE-30 from R100.1 MD9
Hotel Services X X X X See Hotel thumb
Software Customisation (skin, etc…) X X X with R100.0 MD6
Common Restrictions/obsolescence management versus previous generation of IP phones (80x8 Premium)
IP Premium Security Encryption N N N N From R100 MD1 and 12.4 MD8 works in clear mode on OXE systems with IPT Security
SIP Survivability N N N N
Note: For services with no OXE depency (eg. VPN, 802.1X, …), refer to datasheets in Thumb 12
Note: For compatibility with OXE services (Encryption, recording, etc…), go to OXE services thumbs (services, system, etc..)
2.1.3. Alcatel-Lucent 80x8 Premium From OXE R10.1.1
Available from OXE R12.0 MD2. Restrictions: SIP survivability, VoIP QoS tickets, encryption
Alcatel-Lucent 8088 EE NOE Business Premium X X X X (IP Premium Security), IPV6 without PCS survivability (R12.4. MD2)
Alcatel-Lucent 8078s Premium X X X X Super Wide Band in direct RTP from R12.3.1
Alcatel-Lucent 8068 Premium S S S S Super Wide Band in direct RTP from R12.3.1
8068s retro-compatible with 8068 feature level, full feature from R12. Super Wide Band in
Alcatel-Lucent 8068s Premium X X X X direct RTP from R12.3.1
Alcatel-Lucent 8058s Premium X X X X
Virtual softkeys display mode X X X X The lowest 2 lines of the display are used for displaying virtual add-on softkeys
"8068s" display mode X X X X Introduced with R12.2 offer. Retro-compatible: R12.0 MD6, R12.1 MD3
Alcatel-Lucent 8038 Premium S S S S
Alcatel-Lucent 8028 Premium S S S S
Alcatel-Lucent 8028s Premium X X X X 8028s is a 8028 refresh with H1/2017 offer
Alcatel-Lucent 8018 X X X X Introduced with R11.2.1 but retro-compatible with R11.1 and R11.2.
Alcatel-Lucent 8008/8008G/8008G CE X X X X 8008: New in R12.1. Retro-compatible R11.2. 8008G CE: R12.3 minimum
Common terminal equipments :
Gigabit X X X X Fast Ethernet on 8008
IPv6 support (w/o encryption) X X X X 8008 (G), 8018, 8028s, 8058s, 8068s, 8078s
add-on module (10 / 40 keys) X X X X not applicable for 8008(G) & 8018, 10 keys module not supported on 8078s
electronic add-on (14 keys) R R R R No mix of electronic add-on and Keys add-on. Not applicable for 8008(G) & 8018
USB-boost charging mode X X X X only for 8018, 8028s, 8058s, 8068s, 8078s. (De)activable via OXE management
Level of service :
8088 EE X X X X
8088 S S S S
8078s X X X X
8068s X X X X
8068 X X X X
8058s X X X X
8038 X X X X
8028s X X X X
8028 X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
8018 X X X X
8008/8008G X X X X
SIP business mode see also 2.4. SIP TERMINALS
8028s X X X X
8018 X X X X
8008/8008G / 8008G CE X X X X 8008G CE from R12.3
Attendant mode (NOE)
8078s X X X X
8068s X X X X
8068 X X X X
8058s (in 8068s display mode) X X X X R12.0 MD6, R12.1 MD3
Greeting assistant mode (NOE)
8078s X X D D Concerns CCD
8068s X X D D
8068 X X D D
8058s (in 8068s display mode) X X D D
8038 X X D D
Contact center services (NOE)
8078s X X X X
8068s X X X X
8068 X X X X
8058s (in 8068s display mode) X X X X
8038 X X X X
8028s X X X X
8028 N N N N
8018 X X X X
8008/8008G X X X X
Hotel services link link link link Refer to "Hotel" tab
Voice over IP general features : See System Services 5.16 for more details
Set keeps ongoing communication when signaling link is interrupted.
Business continuity in case of WAN failure X X X X 8018 since R12.0
voice coding and quality X X X X
direct RTP X X X X
IP addressing / DHCP X X X X
Voice recording (IP DR link) X X X X 8008, 8008G, 8018, 8028S, 8038,8058S, 8068S, 8078S
Security
802.1x MD5 X X X X
802.1x TLS X X X X
SCEP X X X X
IPV4
IP Premium Encryption X X X X
Native Encryption (8008,8008G,8018, 8028S,8058S, 8068S,8078S) X X X X
IPV6
IP Premium Encryption X X X X 8008, 8008G, 8018, 8028s, 8058s, 8068s, 8078s
Native Encryption N N N N
"Noe in SIP" protocol N N N N
Encryption N N N N
Remote connectivity via VPN For supported VPN servers refer to AAPP
Embedded VPN software client X X X X 8008, 8008G, 8018, 8028s, 8058s, 8068s, 8078s, 8008G CE from R12.3
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
IPSEC X X X X
2.1.4. Essential DeskPhones ALE-20H, ALE-30H in TDM mode R R: supported with 12.4 in MD8 version (Q1 22)
Essential Deskphone ALE-20H TDM Noé X X X X
Essential Deskphone ALE-30H TDM Noé X X X X
Connection on Common hardware IPMG UA Boards X X X X
remote power feeding on new rack L 3U 150W or rack 1U X X X X
Supported from R100 MD3 and R12.4 MD9 on lightly charged racks (4 free slots at least for
remote power feeding on old rack L 3U 110W R R R R main rack, 3 for extension rack)
Connection on Crystal hardware IPMG UA Boards X X X X
remote power feeding X X X X
EM-200 Extension Key module (AOM) with 20 hard keys. X X X X Max 1x EM-200 with 14 keys in R12.4 .
EM-200 Multi-pages N N X X max 1xEM-200 when multi-pages
Level of service :
external applications acces by Presentation Server N N N N
ALE-20H X X X X
ALE-30H X X X X
Attendant mode (NOE) N N N N
Greeting assistant
ALE-30H X X D D
ALE-20H X X X X ALE-20 H not supervisor
R: EM-200 compatible with CCD agent on ALE-30H/20H from R100.1 MD3. No EM-200 for
ALE-30H X X X X agent on R100.0
Hotel Services See Hotel thumb
Common Restrictions/obsolescence management versus previous generation of TDM phones (80x9 Premium)
Note: For services with no OXE dependency, refer to datasheets in Thumb 12
Note: For compatibility with OXE services (recording, etc…), go to OXE services thumbs (services, systems, etc..)
2.1.5. Alcatel-Lucent 80x9 Premium No available on a remote crystal media gateway linked by RT2 or LIO
Alcatel-Lucent 8039s Digital Phone X X X X available and released with R12.2 offer
Alcatel-Lucent 8039 Digital Phone X X X X Commercially phase-out since R12.2MD1
Alcatel-Lucent 8029 Digital Phone X X X X Commercially phase-out since R12.2MD1
Alcatel-Lucent 8019s Digital Phone X X X X
add-on module (10 / 40 keys) X X X X
electronic add-on (14 keys) X X X X No mix of electronic add-on and Keys add-on
Level of service :
available and released with R12.2 MD 1offer. R12.0 and R12.1 patch level not
Alcatel-Lucent 8019s Digital Phone X X X X yet known (September 2018)
Alcatel-Lucent 8039 Digital Phone X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Attendant mode
Alcatel-Lucent 8039s Digital Phone N N N N
Alcatel-Lucent 8039 Digital Phone N N N N
Greeting assistant mode
Alcatel-Lucent 8039s Digital Phone X X D D
Alcatel-Lucent 8039 Digital Phone X X D D
Contact center services not available on UA32 boards
Alcatel-Lucent 8019s Digital Phone X X X X
Hotel services link link link link Refer to "Hotel" tab
2.1.6. Alcatel-Lucent 8001/8001G Deskphone
Entry SIP device S S D D

Level of service :
business services S S D D See Users Services 3.1.6 for more details. Not available in Attendant position
hospitality services N N N N
LDAP directory access S S D D
Local contacts management S S D D
Business continuity in case of WAN failure S S D D
A8770 Centralized Device Management S S D D SIP Device Management with 8770 R2.6. Manual deployment before.
VoIP CDR N N N N
Voice recording N N N N
2.1.7. Alcatel-Lucent 2 Serie
Alcatel-Lucent 8082 My IC Phone From OXE R10.1.1 patch
8082 v1 D D D D
8082 v2 S S S S
Level of service :
R: no transparent reboot, SIP survivability, Call by Name via Input Method Editor (for China,
NOE business services equivalent to A4068 D/S D/S D/S D/S HK, Taiwan and Korean), Call by Name in Cyrillic
external applications acces by Presentation Server D/S D/S D/S D/S Refer to dedicated Features List. Depending on rights managed by Call Server
contact center services D/S D/S D/S D/S From OXE R11.0.1
hotel services D/S D/S D D Refer to SIP services
attendant D/S D/S D/S D/S From OXE R11.0.1
greeting assistant N N N N
Business continuity in case of WAN failure D/S D/S D/S D/S
voice coding and quality D/S D/S D/S D/S
direct RTP D/S D/S D/S D/S
IP addressing / DHCP D/S D/S D/S D/S
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
IP domains D/S D/S D/S D/S
Encryption IPV4 D/S D/S D/S D/S
"Noe in SIP" protocol D/S D/S D/S D/S
Add-On Module keys D/S D/S D/S D/S
Alcatel-Lucent 8002 and 8012 DeskPhone SIP Device Management with 8770 R2.0. Manual deployment before.
8002 D D D D
8012 S S D D
Level of service :
business services D/S D/S D D See Users Services 3.1.6 for more details
hospitality services D/S D/S D D See Users Services 3.1.6 for more details
Business continuity in case of WAN failure D/S D/S D D
VoIP CDR N N N N
Voice recording N N N N
2.1.8. Alcatel-Lucent 8 Serie

Alcatel-Lucent IP Touch 4068 EE Phone D D D D
bluetooth headset option D D D D
bluetooth handset option D D D D
Alcatel-Lucent IP Touch 4018 EE Phone S S S S
Alcatel-Lucent IP Touch 4008 EE Phone S S S S

Gigabit D/S D/S D/S D/S R: Only on 4068, 4038, 4028
Security
802.1x MD5 D/S D/S D/S D/S
802.1x TLS D/S D/S D/S D/S
SCEP D/S D/S D/S D/S
add-on module (10 / 40 keys) D/S D/S D/S D/S R : Only on 4068, 4038, 4028
electronic add-on (14 keys) D/S D/S D/S D/S R : Only on 4068, 4038, 4028 - No mix of electronic add-on and Keys add-on
Level of service :
external applications acces by Presentation Server D/S D/S D/S D/S Refer to dedicated Features List. Depending on rights managed by Call Server
contact center services D/S D/S D/S D/S
hotel services D/S D/S D/S D/S
attendant D/S D/S D/S D/S 4068 only. Not full 4059 level of service
greeting assistant D/S D/S D/S D/S R: Only on 4038 4068, greeting assistant level of service
Business continuity in case of WAN failure D/S D/S D/S D/S EE sets only
voice coding and quality D/S D/S D/S D/S
direct RTP D/S D/S D/S D/S
IP addressing / DHCP D/S D/S D/S D/S
IP domains D/S D/S D/S D/S
"Noe in SIP" protocol EE sets with version R100 only
Encryption N N N N
2.1.9. Alcatel-Lucent 9 Serie No available on a remote crystal media gateway linked by RT2 or LIO
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Alcatel-Lucent 4039 Digital Phone D D D D
Alcatel-Lucent 4029 Digital Phone D D D D
Alcatel-Lucent 4019 Digital Phone S S S S
add-on module (10 / 40 keys) D/S D/S D/S D/S R : Only on 4039, 4029
electronic add-on (14 keys) D/S D/S D/S D/S R : Only on 4039, 4029 - No mix of electronic add-on and Keys add-on
Level of service :
external applications acces by Presentation Server D/S D/S D/S D/S
contact center services D/S D/S D/S D/S
hotel services D/S D/S D/S D/S
attendant D/S D/S D/S D/S
greeting assistant D/S D/S D/S D/S R: Only on 4039
Since R11.2.1. 8088 Smart DeskPhone is designed for huddle room environment: simple video
communication to enable inter-site communication.
2.1.10. 8088 video SIP phone S S S S No advanced telephony
Call by name via LDAP connector S S S S Since R11.2.1.
Session establishement S S S S Since R11.2.1.
Audio call hold S S S S Since R11.2.1.
Audio call consultation hold S S S S Since R11.2.1.
Audio Enquiry call / Audio Broker call S S S S Since R11.2.1.
CLIP/CLIR/COLP/CLOR S S S S Since R11.2.1.
Music on hold S S S S Since R11.2.1.
Transfert unattended S S S S Since R11.2.1.
Audio commmunication transfer attended S S S S Since R11.2.1.
Call forward unconditionnaly S S S S Since R11.2.1.
Call forward on busy S S S S Since R11.2.1.
Call forward on no answer S S S S Since R11.2.1.
Incoming call screening S S S S Since R11.2.1. SIP service
Outgoing call screening S S S S Since R11.2.1.SIP service
Local auto-answer (interphony) S S S S Since R11.2.1.Device feature
DTMF (RFC 2833) S S S S Since R11.2.1.
Redial S S S S Since R11.2.1.
Message waiting indication S S S S Since R11.2.1.
Call Waiting Indication S S S S Since R11.2.1.
Call Log (incoming, outgoing, missed calls) S S S S Since R11.2.1.
Voicemail access (TUI) S S S S Since R11.2.1.
Voicemail deposit S S S S Since R11.2.1.
Local Appointment Reminder S S S S Since R11.2.1.
Local Programmable Keys S S S S Since R11.2.1.
Local Settings S S S S Since R11.2.1.
Device management from 8770 S S S S Since R11.2.1.
Video session with 3rd party MCU S S S S Since R11.2.1.See AAPP interworking reports for tested 3rd party equipments
Peer to peer video communication S S S S Since R11.2.1.
Security
802.1x MD5 S S S S Since R11.2.1.
802.1x TLS S S S S Since R11.2.1.
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Since R11.2.1. 8088 EE Smart DeskPhone is designed for huddle room environment: simple
video communication to enable inter-site communication.
2.1.11. 8088 EE video SIP phone X X X X No advanced telephony. Also called 8088 v2
Call by name via LDAP connector X X X X Since R11.2.1.
Session establishement X X X X Since R11.2.1.
Audio call hold X X X X Since R11.2.1.
Audio call consultation hold X X X X Since R11.2.1.
Audio Enquiry call / Audio Broker call X X X X Since R11.2.1.
CLIP/CLIR/COLP/CLOR X X X X Since R11.2.1.
Music on hold X X X X Since R11.2.1.
Transfert unattended X X X X Since R11.2.1.
Audio commmunication transfer attended X X X X Since R11.2.1.
Call forward unconditionnaly X X X X Since R11.2.1.
Call forward on busy X X X X Since R11.2.1.
Call forward on no answer X X X X Since R11.2.1.
Incoming call screening X X X X Since R11.2.1. SIP service
Outgoing call screening X X X X Since R11.2.1.SIP service
Local auto-answer (interphony) X X X X Since R11.2.1.Device feature
DTMF (RFC 2833) X X X X Since R11.2.1.
Redial X X X X Since R11.2.1.
Message waiting indication X X X X Since R11.2.1.
Call Waiting Indication X X X X Since R11.2.1.
Call Log (incoming, outgoing, missed calls) X X X X Since R11.2.1.
Voicemail access (TUI) X X X X Since R11.2.1.
Voicemail deposit X X X X Since R11.2.1.
Local Appointment Reminder X X X X Since R11.2.1.
Local Programmable Keys X X X X Since R11.2.1.
Local Settings X X X X Since R11.2.1.
Device management from 8770 X X X X Since R11.2.1.
Video session with 3rd party MCU X X X X Since R11.2.1.See AAPP interworking reports for tested 3rd party equipments
Peer to peer video communication X X X X Since R11.2.1.
Security
802.1x MD5 X X X X Since R11.2.1.
802.1x TLS X X X X Since R11.2.1.
2.2. ALCATEL-LUCENT WLAN HANDSET See 2.8.5 for Data on WLAN

System access by OmniAccess WLAN infrastructure L L L L See System Services 5.22 for more details on infrastructure
Spectralink X R R R MIPT 300/600 not supported from R100.0 MD3
Alcatel-Lucent IP Touch 310 WLAN Handset D N N N Not supported anymore from R100.0 MD3
Alcatel-Lucent IP Touch 610 WLAN Handset D N N N Not supported anymore from R100.0 MD3
Alcatel-Lucent OmniTouch 8118 WLAN Handset X X D D phased out August 2020
Alcatel-Lucent OmniTouch 8128 WLAN Handset X X D D phased out August 2020
8158s VoWLAN set X X X X NOE mode only, R12.2 MD13, R12.3.1 MD5
8168s VoWLAN set X X X X NOE mode only, R12.2 MD13, R12.3.1 MD5
Common terminal characteristics:
H323 V2 VoIP protocol N N N N
Level of service :
Remote extension services X X X X See System Services 5.21.3 for more details
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
IP Touch service level X X X X
business user X X X X
contact center services N N N N
hotel services X X X X
attendant N N N N
Seamless voice handover intra IP subnetwork X X X X
2.3. IP DESKTOP SOFTPHONE

Platform refer to the Cross Compatibility document as well as dedicated feature list
Level of service :
Business user X X X X
Agent X X X X
Attendant D D D D
SIP Supported terminals in ALE MLV catalog are listed in chapter 2.4 below or in chapter 2
2.4. SIP TERMINALS FROM
(DECT,OXE R100, phones)
conference also refer- to ALE SIP terminals thumb (21) for services per device
For SIP Terminals not in ALE MLV catalog, refer to DSPP refer to https://www.al-
enterprise.com/en/partners/dspp/resources , e.g. "SIP-ecosystem document" and "Hospitality-
SIP compliant terminals (ALE MLV catalog or DSPP certified) X X X X ecosystem"
Level of service :
business services X X X X See Users Services 3.1.6 for more details
contact center services N N N N
hotel services X X X X
direct RTP X X X X Direct RTP in network mandatory ; see also Networking Services 6.3.5
IP domains X X X X
OpenTouch™ Hospitality for 8082 My IC Phone S S D D Hotel room or guest only
OpenTouch™ Hospitality for 8088 Smart DeskPhone S S S S Hotel room or guest only. Refer to 2.1.11 for video profile (Huddle room)
OpenTouch™ Hospitality for 8088 EE Smart DeskPhone R R R R Hotel room or guest only. Refer to 2.1.11 for video profile (Huddle room)
8028s X X X X
8018 X X X X in R12.0 only hotel room or guest room mode. Business SIP from R12.1
8008 / 8008G X X X X
8008 CE X X X X introduced with R12.3, retro-compatible as 8008
8008G CE X X X X
8002/12 D/S D/S D D refer to 2.1.7
8001 S S D D refer to 2.1.6
ALE-2 N X X X refer to SIP terminals and services thumb
ALE-3 N N X X refer to SIP terminals and services thumb
ALE-300/400/500 N N X X refer to SIP terminals and services thumb
ALE SoftPhone (ALES) PC and Android and IOS N X X X refer to SIP terminals and services thumb
2.4.2 8018/8028S SIP refer to SIP terminals and services thumb (21)
Business SIP X
8018/8028S on LAN X
with 8770 Device Management X
8018/8028S remote through SBC+RP X
Remote Call Control N
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
2.4.3 8008/8008G SIP refer to SIP terminals and services thumb (21)
Business SIP X
8008/8008G on LAN X
8008/8008G remote through SBC+RP X
2.4.4 8008 CE / 8008G CE

Business SIP X refer to SIP terminals and services thumb (21)
8008 CE / 8008G CE on LAN X
8008 CE / 8008G CE remote through SBC+RP X
2.5. H323 TERMINALS

System access by Ethernet LAN (10/100 Mb/s half/full duplex) and H323 VoIP Gateway S S D D
H323 compliant terminals (Alcatel certified) S S D D
External network terminal level of service S S D D
2.6. DECT / PWT TERMINALS See also System Services 5.15

Connectivity :
eMG UA / MIX boards with IBS X X X X
ACT UA boards with IBS X X X X See Platform 1.1.3 for more details on available or supported boards
ACT DECT boards with RBS X X X X See Platform 1.1.3 for more details on available or supported boards
R: No backup of communications in case of spatial redundancy.
S from R12.4 MD2 (2020/H2 offer). D from H2 2023 offer
8340 IP-Dect X/S S D D
8318 SIP-DECT Single AP with 8212 DECT handset only X X X X 8214 not supported on 8318
8328 SIP-DECT Single AP with 8214 DECT handset only N N X X 8212 not supported on 8328
Contact Center Agent Compatibility Native, without CMP board
8262 R R R R R -> Roaming is not supported
Alcatel Mobile Reflexes 200/300/400 D D D D
From R12.4 MD4. In R12.3 8234 shall be managed as a 8232. SUOTA needs to be deactivated.
From R12.4 MD4. In R12.3 8244 shall be managed as a 8242. SUOTA needs to be deactivated.
In R12.3 managed and seen as a 8232 without SUOTA
300/400 DECT Handset D D D D
Mobility level of service AGAP / GAP D D D D
8212 DECT Handset
Mobility level of service GAP X X X X
8214 DECT Handset
Not supported on 8318 and IP-DECT (8340)

Mobility level of service GAP N R X X R: available Q1 2024. Declared as 8212. No SUOTA
8232/8232s DECT Handset 8232s replaces 8232 since H1/2017 offer and is 100% compatible with 8232
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Mobility level of service AGAP / GAP X X X X
8242/8242s DECT Handset 8242s replaces 8242 since H1/2017 offer and is 100% compatible with 8242
Advanced alarm management services X X X X From OXE R11.2.2 outgoing alarm calls can be filtered from the call-log
8234 DECT Handset
Mobility level of service AGAP / GAP X X X X From R12.4 MD4. In R12.3 8234 shall be managed as a 8232. SUOTA needs to be deactivated.
8244 DECT Handset
Mobility level of service AGAP / GAP X X X X From R12.4 MD4. In R12.3 8244 shall be managed as a 8242. SUOTA needs to be deactivated.
8254 DECT Handset [IP 65 standard (water and dust resistant), ruggedized body, antibacterial plastic]
Mobility level of service AGAP / GAP X X X X In R12.3 managed and seen as a 8232 without SUOTA
8262 DECT Handset X X X X
Advanced alarm management services X X X X From OXE R11.2.2 outgoing alarm calls can be filtered from the call-log
Isolated Worker Protection, Man down, no movement, Pull cord X X X X
Bluetooth & Bluetooth Low Energy connectivity X X X X
8262 EX Ruggedized DECT handset
Mobility level of service AGAP / GAP X X X X Since R11.2.2
Advanced alarm management services X X X X Since R11.2.2
Isolated Worker Protection, Man down, no movement, Pull cord X X X X Since R11.2.2
Bluetooth & Bluetooth Low Energy connectivity X X X X Since R11.2.2
IP 65 standard (water and dust resistant) X X X X Since R11.2.2
Explosion proof with EN 60079-0 / EN 60079-11 (ATEX), IEC 60079-0 / IEC 60079-11 (IECEx) X X X X Since R11.2.2
Gas explosion protection: II 2G Ex ib IIC T4 Gb X X X X Since R11.2.2
Dust explosion Protection:II 2D Ex ib IIIC T135C Db X X X X Since R11.2.2
Mining: I M2 Ex ib I Mb X X X X Since R11.2.2
500 DECT Handset S S S S R: not with IP DECT infrastructure
Mobility level of service GAP S S S S R: not with IP DECT infrastructure
Additional user services GAP+
Call by name, mini-message, last call redial, message waiting indication S S S S R: GAP+ services with TDM coverage only (IBS/RBS)
Additional user services (EGAP)
Call by name S S S S R: EGAP services with IP DECT coverage only
Local device services
Personal directory, melodies, call logs, … S S S S
Advanced alarm management services S S S S From OXE R11.2.2 outgoing alarm calls can be filtered from the call-log
500 EX DECT Handset S S S S R: not with IP DECT infrastructure
Mobility level of service GAP S S S S R: not with IP DECT infrastructure
Additional user services GAP+
Call by name, mini-message, last call redial, message waiting indication S S S S R: GAP+ services with TDM coverage only (IBS/RBS)
Additional user services (EGAP)
Call by name S S S S R: EGAP services with IP DECT coverage only
Local device services
Personal directory, melodies, call logs, … S S S S
Advanced alarm management services S S S S From OXE R11.2.2 outgoing alarm calls can be filtered from the call-log
8262 DECT Handset conformity
IP 65 standard (water and dust resistant) X X X X
500 DECT Handset conformity
IP 54 standard (water and dust resistant) S S S S
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
500 EX DECT Handset conformity
IP 54 standard (water and dust resistant) S S S S
Explosion proof with EN 60079-0 / EN 60079-11 (ATEX), IEC 60079-0 / IEC 60079-11 (IECEx) S S S S
Gas explosion protection: II 3 G Ex and IIC T4 EPL Gc (Gas explosion) S S S S
Ascom 9d24 handsets :
Mobility level of service A4072+ / GAP D D D D
DECT Intercom S S S S Phase out Q3 2023
Mobility Service of Level GAP S S S S
Handsfree mode S S S S
2.6.1 DECT handset compatibility with TDM DECT infrastructure (IBS/RBS)

MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXES D D D D
MOBILE 500 DECT S S S S
MOBILE 500 EX DECT S S S S
8232 DECT X X X X 8232s compatibility is the same as 8232
8242 DECT X X X X From OXE R11.0.1, 8242s compatibility is the same as 8242
8234 DECT X X X X In R12.3 8234 managed and seen as a 8232 without Suota
8254 DECT X X X X In R12.3 managed and seen as a 8232 without SUOTA
8262 DECT X X X X
8262Ex DECT X X X X Supported from OXE R11.2.x Before OXE R11.2, 8262 Ex DECT is declared as 8232 DECT
8212 DECT X X X X
8214 DECT N R X X R: available Q1 2024. Declared as 8212. No SUOTA
2.6.2 DECT handset compatibility with IP DECT infrastructure - 8340 D D D D Deprecated from H2 2023 Offer
MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXES D D D D
MOBILE 500 DECT on IP DECT D D D D 500 DECT and 500 EX DECT handsets are working in GAP mode on IP-DECT infrastructure from OXE R10.1.1.
MOBILE 500 EX DECT on IP DECT D D D D 500 DECT and 500 EX DECT handsets are working in GAP mode on IP-DECT infrastructure from OXE R10.1.1.
8232 DECT D D D D 8232s compatibility is the same as 8232

8242 DECT D D D D From OXE R11.0.1, 8242s compatibility is the same as 8242
8234 DECT D D D D In R12.3 8234 managed and seen as a 8232 without Suota
8244 DECT D D D D In R12.3 8244 managed and seen as a 8242 without Suota
8254 DECT D D D D In R12.3 managed and seen as a 8232 without SUOTA
8262 DECT D D D D Supported from OXE R11.1. Before OXE R11.2, 8262 DECT is declared as 8232 DECT
Supported from OXE R11.1. Before OXE R11.2, 8262 DECT is declared as 8232 DECT;
8262Ex DECT D D D D Software Upgrade Over The Air not available
8212 DECT D D D D Supported from OXE R11.1. Before OXE R11.2.x, 8212 DECT is declared as 500 DECT
8214 DECT N N N N
2.6.3 DECT handset compatibility with IP-xBS infrastructure

MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXES N N N N
MOBILE 500 DECT N N N N
MOBILE 500 EX DECT N N N N
8232 DECT X X X X
8242 DECT X X X X
8254 DECT X X X X In R12.3 managed and seen as a 8232 without SUOTA
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
8262 DECT X X X X
8262Ex DECT X X X X
8212 DECT X X X X
8214 DECT N R X X R: available Q1 2024. Declared as 8212. No SUOTA
2.7. REFLEXES TERMINALS

2.7.1. REFLEXES UA TERMINALS Reflexes terminals have been phased-out in 2006/2007
2.7.2. REFLEXES IP TERMINALS Reflexes terminals have been phased-out in 2006/2007
2.7.3. REFLEXES EXTENDER A4051 / A4052 Phased-out in 2005.
2.8. ANALOG TERMINALS

Connectivity :
eMG SLI or MIX boards X X X X
ACT Z boards X X X X See Platform 1.1.3 for more details on available or supported boards
ACT UA-ZP boards S S S S
Set types :
DTMF Q23 set X X X X
decadic set with or without earth button X X X X
specific Q23 set with A, B, C, D keys X X X X
set with CLIP display X X X X R : only on ACT Z32 boards for USA, China, Hong Kong, Taiwan
2.9. ISDN TERMINALS See also Data terminals 2.8.4. Not available for A4980
Connectivity :
ACT BRAx / BPRAx boards X X X X See Platform 1.1.3 for more details on available or supported boards
Sub-addressing :
internal call to a S0 set with sub-address X X X X
public call to a S0 set with sub-address X X X X
call forwarding to a S0 set with sub-address N N N N
S0 specific features provided by the set X X X X Depending on set types
2.9. Conference Terminals TERMINALS OXE R11.0.1 MD1 (K1.520.28x)

80x8 and 80x9 Premium Deskphones
8115 / 8125 (v7.5.3 and upper) X X X X 40x8 IP Touch and 40x9 digital hardphones
OmniTouch 4135 X/S X/S X/S X/S removed from H2/2020 catalogue (OXE R12.4 MD2)
8135s Conference Phone X X X X no Device Management
Konftel 800 X X X X no Device Management
2.10. DATA TERMINALS

2.10.1. ANALOG DATA TERMINALS R : see availability and restrictions in Platform 1.1.2 for eMG and 1.1.4 for ACT GW
Fax Group 3 max 9600 bds X X X X
Modem / videotext R R R R
2.10.2. ASYNCHRONOUS DATA TERMINALS phased-out in 2006
2.10.3. SYNCHRONOUS DATA TERMINALS phased-out in 2006

Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
OmniPCX Enterprise Users SIP Services
21.1. LOCAL ENDPOINT SERVICES

21.1.1 Telephony services.
Redial
3 party conference
Do not disturb
Appointement reminder
Incoming call screening
Outgoing call screening
Handfree
Mute
Local recording
Call log (incoming, outgoing, missed calls)
DTMF support
Automatic answer (interphony)
Multi line
Hot-line (automatic dialling when going off hook)
Multi SIP accounts
Emergency call
Three party conference
21.1.2. Telephony GUI
DialPad
Search, CallByName
App customization (theme, company logo, …)
21.1.3. Contacts management
Local contacts
Outlook contacts synchronization
O365 contacts synchronization
LDAPS integration
Calling identifier extended with local contacts and/or LDAPS
Contact synchronization from ALES to connected directory
Click-to-call (Microsoft Outlook Add-ins)
Microsoft 365
Microsoft Office 2016
Advanced search (in all fields, highlight selected items)
21.1.4. SIP Stack / Network
IPv4
IPv6
QoS, VLAN
Roaming LAN/Wifi
Handover LAN/Wifi with communication continuity
Notifiation if bad VoIP quality
Data traffic connection prioritization (Wi-Fi/4G-5G )
Optimized VoIP/Video VDI support
OpenSSL 3.x
21.1.5. Video feature
Video call with escalation
Direct video call (without escalation)
21.1.6. Local Serviceability
Local web based management
Local Programmable Keys
Local settings
Location for US Ray Baum's Act
21.1.7. Operating Systems
Microsoft Windows 8 ((32-bit/64-bit editions))
Microsoft Windows 10 ((32-bit/64-bit editions))
Microsoft Windows 10 IoT
Microsoft Windows 11 (32-bit/64-bit editions)
Android 9 ->13
Android 14
iOS 16, iOS17
21.1.8. Supported platform
PC laptop/desktop
PC touchscreen (Surface pro, …)
Architecture Full 64 bits only
Android Smartphone
Android Tablet
iPhone
iPad
21.1.9. Audio/Video peripheral devices management
Automatic detection of Audio devices
Automatic detection of Video devices
Adjust audio settings for voice and incoming ringing independently
Control during conversation
Aries
Sennheiser/Epos
Jabra
Plantronics
21.1.11. Openness
Microsoft Teams - PowerApps integration
Mini-View for conversation card
Customized actions and CRM integration
21.1.11. Accessibility
High contrast color/ dark mode
21.2. SIP OXE PROFILES

21.2.1. PROFILES
Business profile
Hotel profile (guest)
Attendant
Contact Center Agent
Alarm Set
21.3. SIP USER SERVICES
21.3.1. Basic Communication services
Making internal / external calls
Receiving internal / external calls
Receiving internal / external calls with Push notification service
Distinctive ringing for incoming call (local, public)
CLIP/CLIR / Identity secrecy
Call forwarding
Call hold / call consultation hold
Enquiry call / transfer
Camp on/Call waiting
Park and retrieve a call
Voice mail access, voice mail deposit
Voice message notification (MWI)
MWI though push notification
Do Not Disturb
Lock/unlock
Call by name from OXE directory
Three party conference
21.3.2. Groupware services
Hunting Group
Cyclic and sequential (enhanced*)
Parallel
Multigroup
Multi Line Appearance
Boss/secretary
Group Call Pickup
Supervision/BLF and call pick up: supervisor role

21.3.3. Advanced services
Call Pickup Direct
Call Completion on Busy Subscriber
Call Completion on No Reply
OXE CDR (charging)
Dynamic state management/display
Remote extension activation/deactivation
Meet-me conference
Casual, mastered conference
Business Account Code
Pin Code management
Multi-tenant
Intrusion
Associated user management
Direct Attendant access
Reservation by attendant
Supervision from attendant
Notif. Server Alarm
Free Seating
Loudspeaker annoucement
SIP device Recording (IP DR link, … )
User to User Signalling
21.3.4. Multi devices (oxe centralized)
SIP Multi-device (with ALES)
ALES in multi-device with Noé
Consistency of call log
21.3.5. Remote Call Control (RCC) services of SIP phones to CSTA applications
CSTA monitoring
Legacy Remote Call Control basic features
make call, take call, divert call, release call
Recording with Voice Messaging storage
Automatic answer
OXE 3 party conference
New SIP Remote Call Control basic and advanced features
Make call with auto-answer
Make call with manual off-hook (from SIP device)
Make call with manual answer (from client)
Take call (answer) call
Hold call and retrieve call
Consultation (enquiry) call
Call Waiting (Answer)
Alternate between calls
Reconnect call (after active call is released)
3 party conference call (bridge in OXE)
End 3 party conference and transfer
Attended transfer
Early Attended transfer (on ringing)
21.3.6. SIP Contact Center Agent and Supervisor
Integration in OTCC SE
Agent/business profile: agent becomes business when logged out (no ProACD)
Logon/Logoff by user or from CCS application
Supervisor Help
Supervisor discrete monitoring
Withdrawal (with reason code)
Wrap up (automatic, manual)
Pause
Transaction code
Agent calls Supervisor (agent only)
Blind transfer on Pilot
Dedicated Agent or Supervisor Call Log (local)
Full CSTA monitoring
Mixity with agents with Noé ProACD sets or softphones on same OXE
Mixity with agents with Noé ProACD sets or softphones in same Processing Group
Multi device for business profile (including Noé)
Multi device when logged agent
Remote Call Control (ALE Connect client)
Compatibility with CCA
Video communication
Reverse Proxy / SBC support (TLS/SRTP)
SIP Native Encryption
Compatibility with ABC network with Hybrid Link
Compatibility with ABC network with Direct Link
21.3.6. Security
TLS, SRTP Native Encryption

TLS Authentication via server certificate
TLS Scalability with EEGW (Network SIP Proxy)
Reverse Proxy / SBC support (TLS/SRTP)
VPN
21.3.7. High Availability
Local redundancy
Spatial redundancy
Passive Com Server (with OXE DM)
SIP Survivability (SIP nominal, Backup on 3rd party server) with OXE DM
21.3.8. Serviceability
ALE SIP endpoint identification and control
8770 Device Management
OXE Device Management
MAC address based and enrollment with OXE DN and password
login password with external LDAP server
login password with OXE database
SSO and two factors authentication support
OpenID Connect
EDS support for Zero Touch Remote Worker
Mobile Device Management (MDM)
Microsoft Deployment Toolkit (MDT)
System Center Configuration Manager (SCCM)
VoIP CDRs
21.3.9. Codec Audio
G711
G722
G729
OPUS
21.3.10. Codec Video
H264
21.3.11. Other media
DTMF RFC 2833
DTMF RFC 2833 + SIP info
Fax T38
Fax G711
modem
RFC 4040 64kbps ISDN data
21.3.12. Prerequisites for SIP Terminals
TCP mode when EEGW is used (no UDP)
Can generate local and differentiated RBT to user based on Alert-info URNs
DTMF INFO to activate OXE services when 18x without SDP
DTMF RFC 2833 to activate OXE services when 18x with SDP
Minimal audio codec list: G711, G729
Configure same G711 Law in terminal than OXE: A or Mu
Support reception of Invite without SDP
TOFU mode (Trust on First Use) to get CTL from OXE DM
Support of Black Hole SDP (for Remote Call Control)
Talk and hold package in the Allow-Event header of the REGISTER message (for RCC)
Users SIP Services OXE
R12.4 R100.0
this thumb is for listed ALE SIP terminals and from OXE R100
for info
ming, outgoing, missed calls)
wer (interphony)
matic dialling when going off hook)
ation (theme, company logo, …)
cts synchronization
synchronization
ier extended with local contacts and/or LDAPS

onization from ALES to connected directory
Microsoft Outlook Add-ins)
ch (in all fields, highlight selected items)
N/Wifi with communication continuity

ad VoIP quality
nnection prioritization (Wi-Fi/4G-5G )
P/Video VDI support
all (without escalation)
ed management
S Ray Baum's Act
dows 8 ((32-bit/64-bit editions))

dows 10 ((32-bit/64-bit editions))
dows 11 (32-bit/64-bit editions)
n (Surface pro, …)
ull 64 bits only
ripheral devices management

ection of Audio devices
ection of Video devices
ettings for voice and incoming ringing independently
g conversation
ms - PowerApps integration
conversation card
tions and CRM integration
color/ dark mode
X X
X X
N N
N N
N N
ication services
al / external calls X X
rnal / external calls X X
rnal / external calls with Push notification service N N
ging for incoming call (local, public) X X
dentity secrecy X X
X X
consultation hold X X
X X
X X
X X
ess, voice mail deposit X X
notification (MWI) X X
ush notification N N
X X
X X
rom OXE directory N N
X X
c and sequential (enhanced*) X X
N R
N N
N N
N N
X X
LF and call pick up: supervisor role N X
X X
on on Busy Subscriber X N
on on No Reply R R
X X
management/display R R
ion activation/deactivation X X
X X
ed conference R R
X X
X X
X X
R R
r management X X
X X
R R
X X
N N
N N
R R
cording (IP DR link, … ) R R
N N
xe centralized)
ce (with ALES) R
-device with Noé
ntrol (RCC) services of SIP phones to CSTA applications

X X
e Call Control basic features
call, take call, divert call, release call R R
rding with Voice Messaging storage R R
matic answer R R
3 party conference R R
ote Call Control basic and advanced features
call with auto-answer X
call with manual off-hook (from SIP device) X
call with manual answer (from client) X
call (answer) call X
call and retrieve call X
ultation (enquiry) call X
Waiting (Answer) X
nate between calls X
nnect call (after active call is released) X
y conference call (bridge in OXE) X
3 party conference and transfer X
X
Attended transfer (on ringing) X
nter Agent and Supervisor
N N
s profile: agent becomes business when logged out (no ProACD) N N
by user or from CCS application N N
crete monitoring
ith reason code) N N
matic, manual) N N
N N
pervisor (agent only) N N
nt or Supervisor Call Log (local)

N N
ents with Noé ProACD sets or softphones on same OXE N N
ents with Noé ProACD sets or softphones in same Processing Group
or business profile (including Noé) N N
hen logged agent N N
ontrol (ALE Connect client) N N
N N
/ SBC support (TLS/SRTP) N N
N N
with ABC network with Hybrid Link N N
with ABC network with Direct Link N N
ative Encryption N N
ation via server certificate N N
y with EEGW (Network SIP Proxy) N N
/ SBC support (TLS/SRTP) X X
X X
X X
erver (with OXE DM) X X
ity (SIP nominal, Backup on 3rd party server) with OXE DM N N
oint identification and control N X

X X
N X
address based and enrollment with OXE DN and password X
password with external LDAP server X
password with OXE database N
and two factors authentication support N
N
support for Zero Touch Remote Worker N
Management (MDM) NA
loyment Toolkit (MDT) NA
Configuration Manager (SCCM) NA
X
X X
N N
X X
N N
N N
X X
833 + SIP info N X
R R
R R
N N
bps ISDN data N N
or SIP Terminals
en EEGW is used (no UDP) N
ocal and differentiated RBT to user based on Alert-info URNs X
o activate OXE services when 18x without SDP X
833 to activate OXE services when 18x with SDP X X
codec list: G711, G729 R
e G711 Law in terminal than OXE: A or Mu X
ion of Invite without SDP X
Trust on First Use) to get CTL from OXE DM X
ck Hole SDP (for Remote Call Control) X
package in the Allow-Event header of the REGISTER message (for RCC) X
Deskphones ALES Softphone
R100.1
R101.0 ALE-2/ ALE- Android
MDx ALE-3
8008/18/28s 300/400/500
PC Client
smartphone
see terminal see terminal see terminal

datasheet datasheet datasheet
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.0
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0
ALES R1.0 ALES R1.5
ALES R1.0
ALES R1.0
ALES R1.0
ALES R1.6 ALES R2.0
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R2.5
ALES R2.5
ALES R2.5 ALES R2.5
ALES R1.7
ALES R1.7
ALES R1.0 ALES R1.5

ALES R1.0 ALES R1.5
ALES R1.6 ALES R1.5
ALES R1.0
ALES R1.0
ALES R1.0
ALES R1.5
ALES R1.5
ALES R2.0
ALES R1.0
ALES R1.0
ALES R2.1
ALES R1.5
ALES R1.0 ALES R1.5

ALES R1.7
ALES R2.0
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R1.5
ALES R1.0 ALES R2.1

ALES R2.1
ALES R2.0
ALES R2.0
X X X X X ALES R1.0 ALES R1.5

X X N R N
N N N N N
N R N N N ALES R2.5
N N N N N

X X N/A N/A N/A N N
X X N X N ALES R2.5
X X N N N

X X X X X
X X N N X
X X N/A N/A N/A N N
X X X X N ALES R1.0 ALES R1.5
X X N N N
N N N N N
X X X X X
X* X* X X N ALES R1.7* ALES R1.7*
R R N N N ALES R1.5 ALES R1.7
N N N N N
N N N N N
N N N N N
X X N N X ALES R1.0 ALES R1.5

N N N N N
R R N N N
R R X X X ALES R1.0 ALES R1.5
X X N N N
R R R R R ALES R1.0 ALES R1.5
X X N N N
X X N N N ALES R1.0 ALES R1.5
R R N N N
X X X X X
R R R R R ALES R1.0 ALES R1.5
N N N N N
N N N N N
R R N N N
N N N N N

R R NA NA NA ALES R2.0 ALES R2.0
X X X N X ALES R1.7 ALES R1.7
X X X X X
R R N N N
R R N N N
R R N N N
R R N N N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
X X X X N
N N N
N X ALES R2.5
N X ALES R2.5
N X ALES R2.5
N
N
N X ALES R2.5
N X ALES R2.5
N X ALES R2.5
X ALES R2.5
N X ALES R2.5
N
X ALES R2.5
N N
N X ALES R2.5
N
N X ALES R2.5
N N
N N
N N
N
N X ALES R2.5
N N
N N
N X
N N N N N ALES R2.5 ALES R2.5

N X X N X ALES R1.0 ALES R1.5
N X X N X
X X tbc N X ALES R1.0 ALES R1.5
N ALES R1.0 ALES R1.5

X X X X N
N N N N N

X X X X X
X X X X X
X X X X X
X X N/A N/A N/A ALES R1.0 ALES R1.5
N N N/A N/A N/A
N N N/A N/A N/A
N N N/A N/A N/A
N X N N X NA NA
NA NA N/A N/A N/A ALES R1.5

N N N N N
X X X X X ALES R1.0
N N N N N
X X N N N ALES R1.7

X X X X X
R R N N N
R R N N N
N N N N N
N N N N N
N N N N N
X X X X X tbc tbc
X X X X N
X X X X N
X X N X X ALES R1.0 ALES R1.5
X X N X X ALES R1.0 ALES R1.5
X X X X X NA NA
X X X X N
X X X X N
²
iPhone/iPad
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.5
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.1
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.5
ALES R2.5
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.5
ALES R2.0
ALES R2.0
tbc
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
NA
ALES R2.0
ALES R2.0
ALES R2.0
ALES R2.0
tbc
ALES R2.0
ALES R2.0
ALES R2.0
Link to Glossary
Comments
ALES: only display
ALES: dedicated programmable key

ALES: managed locally
ALES: LDAPS (eg 8770, Active Directory), O365, Outlook

First step: theme selection in settings by user
From R2.1 only 64-bit supported
tbc
Mobiles: managed by the native platform

multi line
monoline. 0nly 8018 Hotel in 80x8 range (see hotel thumb) and 8008 (inclus CE)
R: ALES PC only. See below for more details 21.3.6
End to End Endpoint/system services: both OXE and SIP endpoint need to support to have the "X" mark
requires CCO connectivity
Unconditional, on busy and on no answer and call deflect.

"Forwarding Override" feature requires support of Prerequisites in 21.3.12
ALES: TUI. "Leave a Voice Message" feature requires the support of prerequisites in 21.3.12
Not offered to SIP endpoints

from R100.0 MD4.
Idle, in conversation, ringing status. Out of service status from R100.1 MD6. Foreground mode only for
iPhone
Any SIP SEPLOS can be "supervisee" from a SIP "supervisor".
Fully busy
SIP set can request call back but cannot be target of a callback (see prerequisite in 21.3.12)
Billing tickets
Forward, DND, overflow, … status, displayed on the endpoint
SIP endpoint can participate to a conference but it cannot be initiator

Billing
Phone password when making an international call for example
Restriction: no short numbering
No intrusion capability on SIP set (when target). Requires support of DTMF info for intrusion on Noé set
overflow management. No terminal dependency
ALES: dedicated programmable key
Pseudo reservation: when reserved, SIP set can still make outgoing calls
SIP set can't receive alarm
SIP set can make a Loudspeaker announcement on a Noé phone, not a SIP phone. See Prerequisites in
21.3.12
TDM DR Link available, not IP Drlink. No SIP device dependency
Mini messages
See 3.1.4.14 Services
with the help of 3rd-party app that processes CSTA events

Needed for CCD integration. Third party, not ALES Client
ALES: RP and OXE
From OXE R100.1 MD3 and ALES R1.7, possibility to force ALES through SBC
ALES: uncompliant with Zscaler . Support of 2 SBCs in active/active mode in R100.1 MD6
With internal or external DNS Server
tbc
LDAP Authent Servers: 8770; Active Directory (on premises)
EDS: Cloud Redirecting Server
VoIP tickets
ALES: G711 PCMA/PCMU
ALES: G729 A/AB

NB, WB, SWB
SIP info when no SDP to activate some OXE services

available with SIP device profile only
available with SIP device profile only
requested for leave voice message, callback on free, LS announcement, override forward, intrusion
Link to Glossary
3 - OmniPCX Enterprise Business Users Services
R12.4 R100.0 R100.1 R101.0
Comments
3.1. VOICE COMMUNICATIONS Features depending on set capabilities
3.1.1. MAKING CALLS

Call an internal set, an external number, a voice mail, an attendant, hunting group X X X X
Trunk group selection with earth button (off-hook) L L L L
Voice message on no reply or busy set's voice mail X X X X See also Messaging Services 9.
Text minimessage to busy, no reply, Do Not Disturb, forwarded set (with or without follow forwarding) X X X X See also System Services 5.6. Not available for A4980
Reception of absence minimessage from the called user X X X X Not available for A4980
Calling Line Identification Restriction (CLIR) for local / internal calls X X X X Before / during call, by MAO for analog sets. Not available for A4980
Repetitive beep during conversation on outgoing calls X X X X System option
Communication timeout on outgoing call X X X X System option
Listen to internal musical channel (using abbreviated number) X X X X
3.1.1.2. CALL WAITING AND INTRUSION

Waiting on : Or camp-on
busy set X X X X
busy hunting group L L L L Camp-on factor management depending on number of sets in the group
busy voice mail X X X X
Intrusion on busy set X X X X Not available from S0 set, A4980 and on multiline set
3.1.1.3. SET LOUDSPEAKER CALL Or Call Announcement. Not available from S0 sets and A4980
On no reply X X X X
On busy :
without CA 3G : 2nd correspondant is disconnected during announcement X X X X CA 3G = Call Announcement 3G Mode system option
with CA 3G and not compatible sets : 2nd correspondant is disconnected during announcement X X X X Not compatible sets = all other cases
3.1.1.4. CALL BACK

Call back to last caller : Not available for S0 sets
local / internal X X X X
external X X X X Country code translation on international calls
Automatic call back (activate / cancel) on : If no notification capability available (call back request otherwise)
no reply X X X X
busy set X X X X Not available for S0 sets
busy trunk group (no cancelling possibility) :

analog public trunk N N N N
digital public trunk N N N N
busy ABC link (CCBL) : Not available in supra-network and A4980
converted to CCBS when the link is available R R R R R : available on T0 link from R6.0.1
unsuccessfull if called party is forwarded to external number or pager X X X X
Call back request (activate / cancel) on : On sets with notification capability
no reply X X X X
busy set X X X X
Call back request notification by : Voice guides must be local. Not available for S0 sets. Available with A4980 R2
mail LED for Alcatel-Lucent deskphones X X X X
mail LED for Reflexes UA / IP sets X X X X
icon on DECT/PWT sets X X X X
voice guide for analog sets (on no reply) X X X X Automatic call back if busy
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
dedicated LED on specific analog sets (on no reply) X X X X Automatic call back if busy
Call back following :
notification X X X X
no replied calls repertories consulting (ISDN, non ISDN, local/internal) X X X X Using the call logs of the A4980 application
text message consulting X X X X Not available for A4980
3.1.1.5. ABBREVIATED AND DIRECT CALLS

Dial by name X X X X See System Services 5.7 for more details
Without IME : Latin, Cyrillic X X X X With Keyboard marking for Cyrillic for Alcatel-Lucent deskphones
With IME : Pinyin(China), Stroke(Hong-Kong), Zhuyin( Taiwan), Jamo (Korea) X X X X With keyboard marking for Stroke and Zhuyin for 9 series. R : Only on 9 Series
Direct internal / external call :
by individual repertory X X X X Perso home page on Alcatel-Lucent deskphones
by UPK X X X X
Direct internal call by supervision key X X X X A4980 : supervision available through GroupWare
Call associate by prefix X X X X Not available for A4980 but works when dialing prefix
Last number redial (internal and external / only external by MAO option) X X X X
Store number and redial :
store at call setup / during call X X X X
internal and external / only external (MAO option) X X X X
redial n times / redial and delete (MAO option per node) X X X X A4980 : delete when using PC storage
Multiple redial X X X X
Abbreviated numbers :
common abbreviated numbers X X X X
individual abbreviated numbers for set groups X X X X
individual abbreviated numbers for entities X X X X See also Entities in System services 5.18.1. Not available for A4980
with user completion X X X X Not available for A4980
with system completion after timeout : 1 completion number X X X X Not available for A4980
with system completion after timeout : n completion numbers X X X X Not available for A4980
with direct dialling or using areas X X X X
with or without barring possibility X X X X
with or without overflow to another abbreviated number X X X X Useful for private to public overflow
Abbreviated dialling : "controle de ronde" with dedicated charging ticket X X X X Not available for A4980
Attendant privileged call :
by MPK on Reflexes / Alcatel-Lucent deskphones L L L L Call back barring. Not available for A4980.
by earth button on analog set L L L L
Automatic call set-up on unhook, immediate or delayed to : Not available for S0 sets and A4980
set X X X X
hunting group X X X X
attendant or attendant group X X X X
abbreviated number L L L L
external number X X X X
application prefix (i.e. voice mail) L L L L Call or feature prefix
trunk group X X X X
automated attendant L L L L
3.1.1.6. PRIVATE CALL

Private call / Personal Identification Number (PIN) :
In homogeneous numbering plan X X X X
In heterogeneous numbering plan N N N N
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
PIN affectation and management by MAO X X X X
With control : within business account code table X X X X R : Available by suffix only on analog sets
Without control : outside business account code table N N N N
With control : within private account code table X X X X
PIN dialling syntax : <private call prefix><PIN><[password]><dialled number>:
with personal password X X X X
without personal password X X X X
Private call from :
from all sets X X X X Not available for A4980
only from user set X X X X
from selected sets X X X X Not available for A4980
PIN for S0 sets X X X X
PIN is never displayed on sets L L L L
Redial (any type) X X X X
Multiple private call (PIN) per subset X X X X

Ringing mode customization on Alcatel-Lucent deskphones :
progressive (ringing melody level increasing) X X X X
beep (1 or 3 beep before ringing melody) X X X X
silent (only green blinking LED and icon) X X X X
Distinctive ringing on Reflexes sets :
for internal calls X X X X
for external calls X X X X
for manager to secretary calls L L L L
following hierarchic level of users X X X X
Ringing suppression L L L L Set programmation (flip / flop)
Distinctive ringing on analog sets for :
internal calls X X X X
external calls X X X X
call back L L L L
appointment reminder X X X X
forwarded calls L L L L
priority calls X X X X On analog trunk groups only
attendant calls X X X X
Display name extracted from
abbreviated number X X X X
personal directory R R R R R: Only Alcatel-Lucent deskphones except 4008 from 7.1, 4018, 4019 from 7.0
Interphone mode answering : On Reflexes (MRx / LE) and Alcatel-Lucent deskphones
activation by Mute key X X X X
automatic connection to handsfree mode X X X X
depending on interphone repertory (caller number) X X X X
Call waiting :
audible indication X X X X Available for A4980
audible/visual indication X X X X
consultation X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
second call ringing R R R R On x8/80x8 sets only
Camp-on control : "Anklopfen" in Germany
by prefix on a call per call basis X X X X For analog sets. Not available on S0
on/off by suffix / by softkey X X X X Not available on S0
Overflow on either busy or no reply (exclusive) X X X X

Overflow on both busy and no reply X X X X
Overflow on out of order R R R R R: Only on Alcatel 8 Serie, 80x8 and Mobile IPTouch
Overflow on out of order for SIP Extensions and Devices X X X X
Timed call overflow on no reply for internal or external call to :
voice mail X X X X
associate set X X X X
paging X X X X Not available in supra-network
attendant or attendant group R R R R R: for external calls only
Immediate call overflow on busy for internal or external call to : Management choice for external calls
voice mail X X X X
paging X X X X
automated attendant X X X X
attendant or attendant group R R R R R: for external calls only
Call shift for call continuity between deskphone and tandem X X X X Tandem: DECT handset, MIPT, GSM, IP Desktop Softphone
3.1.2.2. CALL WAITING

Call waiting :
audible indication X X X X
audible/visual indication X X X X
consultation X X X X
Camp-on control : Anklopfen in Germany
by prefix on a call per call basis X X X X For analog sets. Not available on S0
on/off by suffix / by softkey X X X X Not available on S0
3.1.2.3. CALL OVERFLOW

Overflow on either busy or no reply (exclusive) X X X X
Overflow on both busy and no reply X X X X
Overflow on out of order R R R R R: Only on Alcatel 8 Serie and Mobile IPTouch
Timed call overflow on no reply for internal or external call to :
voice mail X X X X
attendant or attendant group L L L L
Immediate call overflow on busy for internal or external call to : Management choice for external calls
voice mail X X X X
paging X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
attendant or attendant group X X X X
3.1.2.4. CALL PICK UP Not available for S0 sets

Individual X X X X
On group L L L L
On directory number supervision (multiline) X X X X Not available for A4980
On supervised set X X X X A4980 R2 : available through GroupWare
3.1.2.5. NO REPLIED CALLS REPERTORY

Local / internal calling numbers with caller name, date and time of calls X X X X On Reflexes (except VVLE), DECT/PWT, Alcatel-Lucent deskphones
ISDN calling numbers :
with date and time of calls X X X X On Reflexes MRx, DECT/PWT, Alcatel-Lucent deskphones
without date and time of calls X X X X On Reflexes LE/VLE
Non ISDN external calling numbers : R2, Russia R1.5, Sweden PCM (E1-CAS)
with date and time of calls X X X X On Reflexes MRx, DECT/PWT, Alcatel-Lucent deskphones
without date and time of calls X X X X On Reflexes LE/VLE
3.1.3. THIRD PARTY CALLS
3.1.3.1. ENQUIRY CALL

Enquiry call / enquiry call cancel X X X X
Broker's call (back and forth) X X X X

Enquiry call with earth button L L L L
On analog set using flashing options (MAO) after enquiry call :
the set comes back to simple call X X X X Another flash to come back to enquiry
shuttle between the 2 calls (broker's call) X X X X
enquiry caller can compose suffix X X X X
3.1.3.2. TRANSFER Not available for private account code

Call transfer on : According to categories
reply X X X X
no reply X X X X
busy X X X X
Call transfer to :
set X X X X
associate X X X X
attendant X X X X
voice mail X X X X
paging X X X X
Trunk to trunk call transfer X X X X Transfer originator and trunks can be in different nodes
Trunk to trunk timed transfer X X X X Call break after 1 hour
Automatic transfer on on-hook after enquiry call for S0 set R R R R R : depending on S0 set type
Automatic recall of attendant on failed transfer (for external calls) X X X X In case of failure and no reply
Transfer rights using category : Connection category must be managed by MAO in each node
for outgoing calls X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
for incoming calls X X X X
for transfer on no reply X X X X
for trunk to trunk transfer X X X X
3.1.3.3. THREE PARTICIPANTS CONFERENCE

Possible participants :
3 sets X X X X
2 sets and 1 trunk X X X X
1 set and 2 trunks X X X X
With or without repetitive beep during conference X X X X Tones management (default option per country)
DTMF transparency during conference with trunk(s) by suffix or softkey X X X X
3.1.3.4. MEET-ME CONFERENCE Not available for A4980, CCD agent and S0
Available with eMG and without ACT X X X X
Available with ACT and :
GPA2 board X X X X
GPA board S S S S
29 users meet-me conference (without master) : X X X X
with internal / external user X X X X
with DISA X X X X
access using prefix + code X X X X
music on hold for the first user X X X X
internal can / external must be connected by transfer (by attendant or set) X X X X
automatic connection of new participant with beep X X X X
number of participants displayed on digital sets X X X X
automatic cancellation when last user leaves X X X X
deconnection after timeout if no local user X X X X
3.1.3.5. MASTER CONFERENCE X X X X Not available for A4980 or CCD agent

GPA2 board X X X X
MANUAL CONFERENCE : X X X X
Conference master : X X X X
Reflexes UA / IP MRx + AOM X X X X
Alcatel 8 & 9 series + AOM X X X X
DECT X X X X Ergonomy has been optimized for desktop sets
Participants in a conference : all type of sets X X X X
Manual Conference initialization :
activation of manual conference programming mode by prefix only X X X X Conference right validated (phone facilities categories)
selection of participants by predefined list X X X X Lists defined by management (same list used for automatic conference)
selection of participants by programmable key on set or AOM X X X X
supervision of participants status on master station X X X X
Manual Conference activation :
manual insertion of selected participants after off-hook X X X X
manual suppression if no reply of a participant X X X X
Master action during conference :
suppression of a connected participant X X X X
manual insertion of another participant (not included in selected list) X X X X Not selected before conference activation
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
placing the conference on hold / resuming X X X X
placing a party in private conversation mode / resuming X X X X
Automatic clearing of conference master when last participant hangs up X X X X
Automatic release of all participants when master hangs up X X X X
AUTOMATIC CONFERENCE :
Conference master : all type of sets X X X X
Participants in a conference : all type of sets X X X X
Automatic Conference initialization : R : only Reflexes type MRx + AOM or Alcatel-Lucent deskphones + AOM
activation of conference programming mode by prefix only X X X X Conference right validated (phone facilities categories)
selection of participants by predefined list X X X X Lists defined by management (same list used for manual conference)
selection of participants by programmable key on set or AOM R R R R
supervision of participants status on master station R R R R
Automatic Conference activation : R : only Reflexes type MRx + AOM or Alcatel-Lucent deskphones + AOM
automatic insertion of selected participants after off-hook X X X X
automatic suppression if no reply of a participant after timeout X X X X
manual suppression if no reply of a participant before timeout X X X X
Master action during conference : suppression of a connected participant R R R R
Automatic clearing of conference master when last participant hangs up X X X X
3.1.3.6. CASUAL CONFERENCE X X X X Or add-on conference

Available with ACT and : X X X X
GPA2 board X X X X
Services : X X X X
insertion of additional users in a 3 participants conference, up to 6 participants X X X X
insertion by initiator after : X X X X
call to participant with reply, loudspeaker announcement, intercom mode answering X X X X
call to user making enquiry call and transfer of another participant to initiator X X X X
call pick up, parking retrieve X X X X
tone in conference, with beep for each insertion and each leaving X X X X System option
number of participants displayed on initiator set X X X X
end of conference by initiator or by all participants' hang up X X X X
charging ticket for each call from initiator to the participants X X X X
Casual conference initiator terminals : Not avaliable for CCD agent,analog sets, DECT and PWT, A4980, dispatcher, attendant
Alcatel 8 & 9 series X X X X
Alcatel-Lucent 80x8/x9 Premium X X X X
Reflexes IP X X X X
CCD agent, CCD supervisor X X X X
Other participants : all types of sets, A4980, call center agents, external lines X X X X
Attendant in casual conference N N N N
3.1.3.7. ANNOUNCEMENT / PAGING ON LOUDSPEAKER Not available for CCD agent

GPA2 board X X X X
Announcement system master : all type of sets X X X X
Announcement participants : all type of sets X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Announcement destination :
loudspeaker on Z interface X X X X
loudspeaker on AFU daughter board X X X X
Annoucement initialization by master station : R : only if master = Reflexes type MRx + AOM or Alcatel-Lucent deskphones + AOM
activation of announcement programming mode by dialling prefix X X X X Announcement right by phone facilities category
selection of participants by predefined list X X X X Lists defined by management
selection of participants by programmable key on set or AOM R R R R
supervision of status of participants R R R R
selection of a prerecorded message (voice guide) X X X X Lists defined by MGR
Announcement activation : R : only if master = Reflexes type MRx + AOM or Alcatel-Lucent deskphones + AOM
automatic loudspeaker call if no reply of a participant X X X X According to state and type of participant / destination
automatic insertion of selected participants after off-hook X X X X
automatic suppression if no reply of a participant after timeout X X X X
manual suppression if no reply of a participant before timeout R R R R
Master action during announcement : spoken message or prerecorded message R R R R
Automatic clearing of annoucement master when last participant hangs up X X X X
Automatic release of all participants after timeout X X X X

Call informations on display of :
set number for internal and ISDN call X X X X
name for internal, ISDN call and common repertory call X X X X
trunk group name or number X X X X Available for incoming calls in A4980 R2
attendant name X X X X Available with A4980 R2
date and time of system : A4980 : date and hour of server. GAP sets do not display date and time
European format : day/month/year hour:mn X X X X
American format : month/day/year hour:mn (am or pm) X X X X
caller / callee hidden identity X X X X Temporary / permanent. Not available for A4980
ISDN caller name using abbreviated number area X X X X Table must be locally managed. Not available for A4980
User set creation : user validation of his set created by attendant L L L L
User moving : personal plug in / plug out by prefix L L L L A4980 : Login on PC
Call recording on voice mail (with periodic beep) : Not available on analog set
A4645 X X X X
Off hook howler for analog set L L L L
Advanced call log X X X X From OXE R11.0.1. Compatible with CS2, Appliance server, CPU7-2 (from R11.1 MD1), CPU8
Alcatel-Lucent deskphones X X X X
IP Desktop Softphone X X X X
call-logging when device supporting IPDSP is turned off X X X X Requires R12.2 MD1
Alcatel-Lucent 8232, 8242, 8262 X X X X
Incoming calls on free device X X X X internal & external, answered & non-answered
Incoming calls on busy device X X X X internal & external, R12.1 MD1
Outgoing calls X X X X internal & external
For CCD agents X X X X
Synchronisation with MWI X X X X from R12.3.1
3.1.4.2. SETTINGS / GUIDE SERVICES Not available for Reflexes VVLE. Available in A4980 thru specific Windows
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Alcatel-Lucent deskphones - Menu home page - Settings :
My phone (ringing mode, display contrast, audio devices, IP parameters, set test) L L L L
My options (key programming, language, melody, ringing level, password) L L L L
key programing support UTF-8 X X X X R : Only Series 9
My services (call and services prefixes consultation, associate modification) L L L L
Alcatel-Lucent deskphones - Info home page :
phone number and name L L L L
messages, unanswered calls, forwarding L L L L
Reflexes / DECT / PWT consultation :
Reflexes MRx : call prefix, services and keys L L L L
Reflexes VLE, LE : call prefix, suffix and keys L L L L
DECT / PWT : prefixes (and activation), suffixes (and activation), keys L L L L
Who am I L L L L
Set test L L L L
Reflexes / DECT / PWT customization :
Reflexes MRx :
individual repertory, prog. keys L L L L
associate number change, intercom list configuration L L L L
personal password, melody selection and level, display contrast L L L L
Reflexes VLE, LE : individual repertory and keys L L L L
DECT / PWT :
individual repertory (possibility to record number & name), prog. keys L L L L
associate number change, overflow number (if out of area) L L L L
personal password, melody selection and level L L L L
Language selection for text on display and voice guidance L L L L
3.1.4.3. ADVICE OF CHARGE Not available for A4980

In real time on display X X X X
At the end of call (on-hook) X X X X
Consultation on users set of :
personal count for all calls (units, cost or duration) X X X X
last call (units or cost) X X X X
3.1.4.4. BUSINESS ACCOUNT CALL

Outgoing call with business account code (by prefix or suffix) : Item must be equally declared in each node. Not available for S0 sets
before call X X X X
during call X X X X With programmable key. Not available for A4980
when redial and store/redial X X X X Not available for A4980
with / without controls if business code exists X X X X
with incident emission after n unsuccessfull tries X X X X Not saved if system reset
with timed lock of the set for business calls X X X X Not saved if system reset
with / without personal password X X X X
Business account code on incoming call by suffix L L L L Call must be hold while entering account code. Not available for A4980
3.1.4.5. DTMF / PULSE TRANSPARENCY

DTMF / pulse end to end signalling :
during call set-up by anticipation X X X X Not available for A4980
during call by suffix X X X X
automatic on trunk group selection X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
automatic on trunk group selection , softkeys remain active X X X X Not available on attendants and S0 sets
3.1.4.6. APPOINTMENT REMINDER

Temporary from local set X X X X Not available on S0 sets. Available with A4980 R2 Agenda feature
Temporary from remote set L L L L Not available on S0 sets and A4980
Multiple appointments X X X X Available with voice guides
Confirmation with voice mail R R R R R : only with A4645
Programming from attendant console X X X X
3.1.4.7. CALL HOLD See also Multiline Call Appearance 3.1.4.15

Automatic exclusive hold (in case of enquiry call or call waiting consultation) X X X X
Manual exclusive hold (by Hold or line key or by prefix) X X X X
Common hold (by Common hold key) L L L L Call can be retrieved by anyone in a pick-up group. Not available for S0 and A4980
Mutual hold (initial hold by Hold key) :
by Hold key on multiline terminals :
Alcatel-Lucent 80x8/x9 Premium X X X X
Alcatel 8 & 9 series D D D D
on MLA communications X X X X
on manager-secretary line N N N N
on communications with attendant N N N N
3.1.4.8. CALL PARKING

Call parking of :
external calls L L L L
internal ABC-F network calls L L L L Not available for A4980
local calls L L L L
Call parking on :
destination or initiator set L L L L
destination hunting group (sequential or cyclic) L L L L
Call retrieved from : External calls overflow to attendant or initiator after timeout
destination set, initiator set L L L L
other set X X X X
destination hunting group L L L L
3.1.4.9. ASSOCIATE
Associate destination managed by user : Not available for S0 sets
set X X X X
voice mail X X X X
3.1.4.10. CALL FORWARDING

Call forwarding to internal user / application :
forwarding type :
unconditional X X X X
on no reply X X X X
on busy X X X X
on busy or on no reply X X X X
on ringing (call deflection) X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
forwarding destination : R : unconditional forwarding only
set X X X X
temporarely out of service set N X X X e.g. forwarding to IPDSP
associate X X X X On no reply only for S0 sets
voice mail X X X X Not available for S0 sets
attendant or attendant group R R R R
call center group R R R R
paging system X X X X Not available in supra-network and not for S0 sets
integrated automated attendant X X X X
automated attendant of voice mail applications X X X X
forwarding override L L L L On Reflexes MRx, Alcatel-Lucent deskphones
Call forwarding to external number :
forwarding type : R : available from R5.1.2
unconditional X X X X
on no reply X X X X
on busy X X X X
on busy or on no reply X X X X
rights to follow external forwarding for internal caller X X X X
forwarding override N N N N
Activation / cancellation of forwarding from :
personal set X X X X
remote set : Not available for S0 set
follow-me (destination set = same remote set) with or without password X X X X Unconditional forwarding
remote forwarding (destination set = any set) with or without password X X X X Activation of unconditional forwarding, cancellation of all types
substitution X X X X By login service for A4980
external by DISA X X X X
Management options for forwarding to voice mail : A calling B forwarded to C forwarded to voice mail
C is rung X X X X
or overflow on B voice mail X X X X
or forwarding to C voice mail X X X X
Daily programmed forwarding / cancellation for all fictive sets of the node L L L L Forwarding to associate
3.1.4.11. SUBSTITUTION Not available from S0 set. Available to S0 set. Not available for A4980
Total substitution : class of services, repertory, associate, ... RL RL RL RL R : not available for Alcatel-Lucent deskphones Only for same sets with same AOM and subdevice
Substitution with restriction : class of services only X X X X
Substitution for Direct Incoming Service Access (DISA) L L L L See System Services 5.13
Substitution on personal set (auto substitution) L L L L
Substitution control and protection :
incident emitted on password error X X X X Source + destination set id
automatic protection against substitution after n (MAO) tries X X X X On source set
3.1.4.12. MULTILINE / SUPERVISION Supervision with A4980 : GroupWare feature

Monoline or multiline mode : for enquiry, broker's, transfer L L L L
Automatic or manual line connection (incoming or outgoing calls) L L L L
Multiline key per directory number L L L L
Multidirectory number (DN) L L L L
Multidirectory numbers (DN) with supervision of :
set X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
trunk X X X X
trunk group (no overringing) X X X X
Supervision ringing mode : icon+beep, icon+ringing X X X X
Supervision visual mode : icon status :
free state X X X X Supervision of the set
ringing X X X X Supervision of the DN
partially busy (almost 1 ressource available) X X X X Supervision of the set
total busy X X X X Supervision of the DN
Selective forwarding (1 type for main line , other type second line) X X X X All types of forwarding. No external number on second line
Display caller identity of the communication line X X X X
Call forwarding on no reply / on busy :
with all or no ressource available X X X X
with partially busy ressources X X X X
Direct line :
direct line between subscribers through dedicated number X X X X
filtering through RISO (secretaries) per direct lines X X X X
3.1.4.13. MANAGER / SECRETARY A4980 : wired set and MR TSC-DECT in multiline only in the same node
Manager / secretary on multiline sets :
Alcatel 8 & 9 series + AOM X X X X
Reflexes UA / IP X X X X
AGAP DECT / PWT X X X X
Filtering list : filtered numbers X X X X
Filtering list : non filtered numbers X X X X
Call filtering on :
ISDN trunk group X X X X
abbreviated number X X X X
ISDN number X X X X Not available for France
internal number X X X X
attendant X X X X
Call filtering control by manager set :
filtered numbers from manager to secretary X X X X RISO
not filtered numbers from manager to secretary X X X X PRISO
RISO programming using a repertory entry X X X X
Filtering (on / off / supervised) by secretary X X X X
IP Desktop Softphone
Manager-Assistant filtering deactivation when peer PC switched-off X X X X Allows de-activation when the peer PC with IPDSP is shut-down. Requires R12.2 MD1
Manager / secretary hotline X X X X
Private line for manager set X X X X
Absent secretary X X X X
Overflow secretary for manager L L L L
Manager / secretary direct display messaging RL RL RL RL R : available on Alcatel 8 & 9 series from R6.0.1. Not available for A4980
Secretary pool : multiple RISO / PRISO keys for manager X X X X
Multiple managers / multiple secretaries X X X X Managers and secretaries spread over the network
Secret listening by manager without beep L L L L Not available for A4980
Secret listening by manager with beep on secretary X X X X Not available for A4980
Manager wired set forwarded to DECT/PWT set X X X X
Manager forwarding by secretary to herself L L L L
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
3.1.4.14. TWINSET & MULTIDEVICE R : in network only with DECT/PWT sets in roaming
Twinset Twinset has become a sub-functionality of the multi-device feature below.
Two multiline sets with (same) Twinset Directory Number (TDN)
Main set :
Alcatel-Lucent deskphones
Reflexes UA / IP
Secondary set :
Alcatel-Lucent deskphones
Reflexes UA / IP
DECT / PWT
MIPT, OT81x8
Multimode options :
partially busy signaling
global busy ringing
specific supervision
Simultaneous ringing on both sets
Call Priority
Secondary set can be called with its directory number
Charging of the 2 sets on the TDN
Reading charging counters
Unique voice mailbox
Twinset mutual features :
call shift NFC Extended OXE Mobility application based
appointement reminder
call forwarding No mutual forwarding in twinset
call back
call pick up
supervision
secret identity
Do Not Disturb
interception
call transfer
hold
minimessaging
no replied ISDN calls repertory
no replied local/internal calls repertory
alarm consultation
remote extension activation/deactivation by end user
advanced call log
Manager / secretary level of service restrictions on secondary set :
secret listening by manager
manager/secretary direct display messaging
programmed forwarding to secretary
Twinsets in call center or hotel configuration
Multi-device R : in network only with DECT/PWT sets in roaming
Up to 5 multiline sets with (same) Multi-Device Directory Number L L L L
Main set : Can be a desksharing set
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Alcatel-Lucent deskphones L L L L
Reflexes UA / IP L L L L
OpenTouch Connection L L L L
IP Desktop Softphone L L L L
Fictif set L L L L
SIP Seplos L L L L
Secondary sets : Can be a desksharing set
Alcatel-Lucent deskphones L L L L
Reflexes UA / IP L L L L
OpenTouch Connection L L L L
IP Desktop Softphone L L L L
DECT / PWT R R R R
MIPT, OT81x8 L L L L
Remote Extension L L L L
Multimode options :
partially busy signaling R R R R
global busy ringing R R R R
specific supervision R R R R
Option "secondary shall not ring when main set in service" X X X X Use case: IPDSP as main, remote extension with GSM as secondary
Simultaneous ringing on all sets R R R R
Ringing options when main set out of service
Ring all secondary devices R R R R
Ring the first secondary device R R R R
Ring the associated device of the user R R R R
User considered out of service state R R R R
Call Priority X X X X
Secondary sets can be called with its directory number X X X X
Charging of all sets on the multi-device directory number X X X X
Reading charging counters X X X X
Unique voice mailbox X X X X
Multi-device mutual features :
call shift X S S S NFC Extended OXE Mobility application based
appointement reminder X X X X
call forwarding R R R R No mutual forwarding in twinset
call back R R R R
call pick up R R R R
supervision R R R R
secret identity R R R R
Do Not Disturb R R R R
interception R R R R
call transfer X X X X
hold X X X X
minimessaging X X X X
no replied ISDN calls repertory X X X X
no replied local/internal calls repertory X X X X
alarm consultation X X X X
remote extension activation/deactivation by end user X X X X
advanced call log X X X X only for NOE devices and AGAP DECT handsets and only if the main set is NOE or AGAP
Manager / secretary level of service restrictions on secondary sets :
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
secret listening by manager N N N N
manager/secretary direct display messaging N N N N
programmed forwarding to secretary N N N N
Multi-device sets in call center or hotel configuration N N N N
Multi-device with ALE- Softphone

Combinations
Main: Noé DeskPhone; Sec: ALES PC; Third: ALES mobile X X
Main: ALES PC; Sec: mobile DECT AGAP X X
Configurations parameters forced to YES
Forward if set is Out Of Service X X
Overflow to sec tandem if main Out Of Service X X
Ring secondaries if Main OOS X X
Simultaneous ringing on all sets X X No deactivation of call presentation on one set
Secondary sets can be called with its directory number X X
Charging of all sets on the multi-device directory number
Unique voice mailbox
Shared Features
get call/ call shift X X
call forward X X
call back R R limited call back options with ALES
call pick up indiv/group X X
supervision N N device centric (when multi-device is supervisor)
secret identity R R device centric
Do Not Disturb X X
call transfer X X
hold X X
minimessaging R R Noé only
no replied local/internal calls repertory R R Noé only. no coherency between ALES/Noé
alarm consultation R R Noé only
remote extension activation/deactivation by end user N/A N/A
advanced call log R R Noé only. no coherency between ALES/Noé
directory access R R Device centric. no coherency between ALES/Noé
hunt group login-logout X X
huntgroup seq/cyclic
huntgroup parallel N N parallel huntgroup is mono device
Free Desktop (DSU/DSS) R R Only on Noé deskphone
3 parties conference R R
ad-hoc conference (Noé) R R Noé only
meet me conf X X
park/unpark X X
intrusion R R Noé only
record IP Drlink R R Device centric/ Not available with ALES
manager/sec N N Not available with ALES
programmable keys R R Device centric
MLA N N Not available with ALES
Multi-device sets in call center or hotel configuration N N Not available with ALES
3.1.4.15. MULTILINE CALL APPEARANCE (MLA)

Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
MLA group : one main set (with main MLA keys) and secondary sets (with secondary MLA keys) L L L L All sets of a group on same node / calls with all nodes
Main or secondary set can belong to severall groups L L L L
Compatible terminals :
Alcatel-Lucent deskphones 80x8 & 80x9 X X X X
MLA services :
Incoming calls notified on main set by : icons + ringing + caller identity X X X X
Incoming calls supervised on secondary sets by : only icons or icons + ringing + caller identity X X X X
Call routed according CDT of the set's entity if all main MLA keys are busy X X X X CDT = Call Distribution Table
Answer to call by MLA key on every set of the group X X X X
Call evolution in conversation : Management option
by MLA key : supervised hold, private hold, release X X X X
by Hold key : supervised hold, private hold X X X X
Supervised hold evolution :
retrieving by every set of the group X X X X
after timeout : Management option
ringing hold initiator X X X X
ringing all sets of the group X X X X
routing according CDT of main set's entity X X X X
MLA sets restrictions :
Attendant, night service set, hotel, call center N N N N
Casual conference N N N N
Employee’s smartphone can be added to MLA group in order to receive calls to the generic
group DID when they are away from the desktop.
· Smartphone running the IP Desktop Softphone in tandem with a IP Touch set belonging to
the MLA group
· Smartphone configured as Remote Extension in tandem with a IP Touch set belonging to the
MLA group
· Smartphone configured as Remote Extension belonging to the MLA group. No associated
Twinset X X X X IP Touch in this case
3.1.4.16. VOICE MAIL SUPERVISION

Services :
one users mailbox can be supervised by one or several other users X X X X Common mailbox
several mailboxes can be supervised by one set X X X X Common set and separate mailboxes associated to virtual sets
supervision with multiline sets by dedicated keys and icons X X X X
messages consultation and other same services as for individual mailbox X X X X
supervisor must know the password of supervised mailbox X X X X
Compatible voice mail systems :
A4645 X X X X
third party voice mail systems using VPS protocol X X X X On analog Z interfaces (VPS hunting group). See System 5.5 and Messaging 9.3
Alcatel-Lucent deskphones X X X X
Reflexes UA 3G / IP X X X X
Restrictions : hotel sets, call center agents N N N N
3.1.4.17. NFC EXTENDED OXE MOBILITY

Services :
Call shift X S S S
Routing management X S S S
Alcatel-Lucent deskphones (digital, IP, SIP), equipped with additional NFC Tag X S S S
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Android NFC Extended OXE Mobility Application X S S S
Application for NFC Tag management/provisionning X S S S
Application for end user X S S S
Android version from 4.2.1 X S S S
Supported language: EN, FR, GR, PT, SP, IT, NO, HB, RU X S S S
3.1.5. ISDN SERVICES See also System services 5.14
3.1.5.1. ETSI E1 / T0 / S0 ETSI or VNx for France
3.1.5.2. ANSI T1
3.1.6. SIP USER SERVICES (INTEGRATED SIP USER PROFILE) This part concerns all SIP devices except those that are listed in thumb 21.
OXE profiles
Business profile X X X X multi line
Hotel profile (guest) X X X X monoline
Attendant N N N N
Contact Center Agent N N N N
Alarm Set N N N N
Supported services : R : feature depending on SIP terminal type
Making internal / external calls X X X X From R100.0, no more Ring Back Tone from OXE Media Server on some call flows
Call by name X X X X Not an OXE Feature: Requires external LDAP server and capability in SIP Set
Receiving internal / external calls X X X X
Distinctive ringing for incoming call (local, public) X X X X
Unconditional, on busy and on no answer.
R: from R100, implementation of forwarding override has changed. See Thumb "21. " for
supported terminals and prerequisites
Call forwarding X R R R No other change on forwarding in R100
Call hold X X X X
Enquiry call / transfer X X X X
Camp on/Call waiting X X X X
Multi line R R R R SIP set can not be monoline.
Park and retrieve a call X X X X
Call Pickup Group X X X X
Call Pickup Direct X X X X
3 party conference R R R R Bridging of voice flows has to be realized by the SIP endpoint, if it's initiator
Meet-me, casual, mastered conference R R R R SIP endpoint can participate to a conference but it cannot be initiator (except meet-me)
Call Completion on Busy Subscriber X X X X Busy means completely busy. Busy on one line for multi line set is considered as free
R: only possible when SIP set is calling NOE set.

Call Completion on Free Subscriber (or partially busy) R R R R From R100, new implementation. See 21. thumb for supported terminals and prerequisites
Do not disturb N N N N Local feature of SIP set: Call reject
Appointment reminder X X X X local feature of SIP set
R: from R100, implementation of "leave a voice message" has changed.

Voice mail access, voice mail deposit, voice mail supervision X R R R See Thumb "21. " for supported terminals and prerequisites
Voice message notification (MWI) X X X X
Charging X X X X
CLIP/CLIR / Identity secrecy X X X X
Dynamic state management/display R R R R Forward, DND, overflow, … status, displayed on the endpoint after entering prefix
Automatic answer X X X X local feature of SIP set
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Remote extension activation/deactivation X X X X Activation / De-activation services
Affectation and de-affectation indication
R:Cyclic and sequential only . Not parallel.
Hunting Group R R R R Changes done in R100.1 for service enhancments
Business Account Code X X X X
Pin Code management X X X X
Infocenter facilities X X X X
Multi-tenant X X X X
Routing & In-out of service X X X X In-out service in function of registrar or not, or keepalive
R: from R100, implementation of "leave a voice message" has changed. See Thumb "21. " for
Intrusion X R R R supported terminals and prerequisites
Set lock / un-lock X X X X
Voice Guide language mngt X X X X
Boss/secretary N N N N
Twinset X X X X SIP phone as primary or secondary set
Associated user management X X X X
Presence (SIMPLE) N N N N
Direct Attendant access X X X X
Reservation by attendant R R R R New line R: when reserved, SIP set can still make outgoing calls
Supervision from attendant X X X X
Notif. Server Alarm N N N N SIP set can't receive alarm
Free Seating N N N N
Multi Line Appearance N N N N
SIP set can make a Loudspeaker Announcement on a Noé phone, not on a SIP phone.
From R100, implementation has changed. See compatible phones and prerequisites in thumb
Loudspeaker annoucement R R R R 21.
IP DR Link (Voice Recording) N N N N TDM DR Link available
User to User Signalling N N N N
Voice message broadcast (based on IP multicast) N N N N SIP set can not receive voice announcment message from Notification Server (VNA)
Features enabled though CSTA
CSTA monitoring
Remote Call Control (3PCC) basic features X X X X make call, take call, release call, divert call
Recording with Voice Messaging storage (3PCC) R R R R Available for Open Touch only
Automatic answer (3PCC) R R R R Available for Open Touch only
OXE 3 party conference (3PCC) R R R R Available for Open Touch only (from OXE 11.1)
Infrastructure
Audio codecs interworking (G711, G729A, G722) + DTMF RFC 2833 R R R R R: no G722, no audio codec transparency
Video R R R R R Available for OT only. From R100.0 on SEPLOS but with video codec escalation
Fax R R R R R: requires SIP device Profile
SIP TLS SRTP N N N N
Availability: local and spatial redundancy, PCS X X X X With internal or external DNS Server
3.1.7. SIP TRUNKING

Supported services :
Gateway supervision X X X X
Dynamic registration on external gateway X X X X
Outbound proxy X X X X
Canonical form X X X X
CLIP / CLIR X X X X
CNIP X X X X
COLP / COLR X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
T38 X X X X requires GD3/GA3, GD4/GA4, GD/A-XL, INTIP 3 (IPMG on which the fax analog fax machines are connected)
G711 transparent fax with T38 fallback X X X X requires GD3/GA3, GD4/GA4, GD/A-XL, INTIP 3 (IPMG on which the fax analog fax machines are connected)
DTMF (RFC 2833) X X X X

Inband DTMF R R R R requires GD3/GA3, GD4/GA4, GD/A-XL, INTIP 3 (IPMG on which the fax analog fax machines are connected)
Negociation RFC2833 In band DTMF X X X X

Transcoding in band DTMF/RFC2833 X X X X requires GD3/GA3, GD4/GA4, GD/A-XL, INTIP 3
Inband DTMF for analog sets (for lift phone) X X X X Emulation of ISDN service when migration from ISDN to SIP trunk
R: Transit of UUS only, no access to UUS services at user level or CSTA. X: access to SIP
UUS Correlator Data/Global call ID through CSTA
User to User Signalling Support R X X X See 10.4 "CSTA services" : SIP UUS used for SIP trunk recording and IVR interconnection
Advice of Charge X X X X
AOC-S N N N N
AOC-D X X X X from R12.3.1
AOC-E X X X X from R12.3.1
P-ANI header to provide geolocation info N N X X
Malicious Call Id N N N N
STIR-SHAKEN to inform called party on OXE of unsollicited/nuisance calls (SPAM) N N R R from R100.1 MD3 . First step (no ABC network support). SIP carrier dependant
Supported Media
G711, G723, G729 X X X X
G722 X X X X
Video X X X X
Modem (ISDN) N N N N
64kbps data (ISDN Clearmode ), RFC 4040 N N N N
Direct RTP/SRTP X X X X except with Remote Extension
Direct RTP with Rainbow WebRTC Gateway X X X X
Media Proxy (non direct RTP)
RTP/SRTP flow from IP phone transits through IPMG
Common Hardware, Crystal hardware or OMS N X X X
based on GD3/GA3; INTIP3 or GD4 /GA4 and GD2/GA2 or INTIP2 N X X X no SRTP with GD2/GA2 and INTIP2
based on GD/A-XL X X
Association between Sip extenal GW and IPMG used for media proxy (several SIP carriers) N X X X
Relays RTP to RTP N X X X
Relays SRTP to SRTP N X X X
Relays RTP to SRTP or SRTP to RTP N N N N
G711 codec prefered. N X X X avoid G729
G722 relay N N N N
Private SIP Trunking : additional services
Call forwarding (Unconditional, on busy, on no reply) X X X X
Call Hold X X X X supports 302 from remote SIP server
Enquiry / Broker / Conference X X X X
Transfer (attended, blind) X X X X
Message Wainting Indication X X X X Supports REFER from remote SIP server
3.2. DATA COMMUNICATIONS

Link to Glossary
4 - OmniPCX Enterprise Attendant Services
R12.4 R100.0 R100.1 R100.1
Comments
4.1. ATTENDANT COMMON SERVICES

Centralized attendant group (on the same node) X X X X
Attendant group status modification (day/night/forward1/forward2) :
with on / off softkey or plug-in / plug-out L L L L
through time table for entity X X X X
Connection mode (automatic / manual)) L L L L
Direct outgoing dialling access authorization for sets L L L L
Trunk out of service forcing L L L L
4.1.2. MAKING CALLS

Select / call an internal set X X X X
Call another attendant
Call an external number X X X X
Call an external ISDN number : digit by digit mode or block mode dialling X X X X By trunk prefix
Call with business account code X X X X See Users Services 3.1.4.4 for more details
Display of abbreviated numbers content on attendant console in case of call by name X X X X Depending on system option
Last number redial X X X X
Store number and redial X X X X
Pre-programmed (by management) trunk group reservation L L L L
Selective trunk group reservation L L L L
Called set ressources on internal call setup on no reply or busy :
voice mail X X X X
associate X X X X
secretary X X X X
paging : on no reply only X X X X
attendant minimessaging / general minimessaging X X X X See System Services 5.6 for more details
call back X X X X
DECT/PWT handset number display L L L L
Override :
on DND X X X X
on "unconditional" and "no reply" forwarding L L L L
Private call (private account code) N N N N

Automatic connection with or without bip X X X X
External incoming priority calls X X X X On analog trunk groups only
Timeout queue overflow (absent attendant) for all waiting calls X X X X
Timeout call overflow based on incoming caller waiting duration on absent attendant X X X X
Internal calls overflow to attendant after timeout : Depending on category of caller and called. Not available for S0 sets
on no reply or busy set X X X X
according call distribution table X X X X
according entities X X X X
Voice Guide for internal call waiting on attendant/attendant group X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Call pick-up L L L L
Distributed / centralized call distribution in private network X X X X Attendant group not distributed
Manual connection mode (PCOT) X X X X PCOT = Presentation Class Of Traffic
Distribution mode on longuest idle duration X X X X
Automatic call distribution (highest MAO priority) X X X X
Attendant specialization (class of traffic) : individualy / per group X X X X
Multidepartment call routing to defined attendant : See System Services 5.18 for more details
company call (trunk group , DDI) X X X X
general attendant , no replied DDI , recalls without conversation X X X X
display caller entity for internal calls and identified external caller X X X X
Traffic overflow in attendant group (cooperation) L L L L Trunks on other nodes but group on the same node
Display of call type to attendant (overflow, automatted attendant, forwarding) X X X X In place of caller name
Set to attendant forwarding indication with directory number and name X X X X
MCID on attendant console for external calls only X X X X On incident printer and incident log file. During call only
Attendant Assistance : Multiline set and attendant group declared on the same node
Supported sets S S D D no more compatible terminals (4034, 4035, 4036, 4037)
presentation of attendant waiting calls according to overflow threshold S S D D no more compatible terminals (4034, 4035, 4036, 4037)
call pick up through softkeys S S D D no more compatible terminals (4034, 4035, 4036, 4037)
4.1.4. THREE PARTY CALLS

Enquiry call/cancel enquiry call X X X X Not available for virtual DN
Paging request in enquiry mode with transfer possibility L L L L
Charged call transfer X X X X
Transfer without supervision for internal call X X X X
Transfer to callee ressource on ringing set after inquiry call X X X X
Transfer with supervision for trunk call : on no reply / on busy X X X X
Transfer to :
callee ressources X X X X
set X X X X
voice mail X X X X
other attendant :
from attendant to attendant : blind transfer X X X X
from attendant to attendant : transfer after conversation X X X X
identification of internal/external in case of transfer to busy subscriber X X X X
On hold external calling transfer to internal user R R R R 4059 IP and 4059 EE only
Hold X X X X
Intrusion on busy : monoline , multiline full busy X X X X
Intrusion on busy : multiline partially busy X X X X
Broker's call X X X X
Automatic transfer X X X X
Temporary cancel of automatic transfer by softkey X X X X
Conference call initialized by attendant :
in conversation with one correspondant and one other in hold X X X X
correspondants can be internal or external X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
2nd correspondant can be another attendant X X X X
attendant can transfer, cancel conference or enquiry call, release all X X X X
Waiting call initialized by attendant :
waiting on busy monoline set or multiline set with all lines busy X X X X See also Hotel suites 8.18
attendant can wait for reply or cancel the call X X X X
after reply, attendant or user can only release the call X X X X
Trunk alloting without barring : Not available for S0 sets. Trunks and attendants on the same node
For ISDN and german analog trunks X X X X
Charging recall service X X X X
Trunk alloting with barring (COS alloting) : Not available for S0 sets. Trunks and attendants on the same node
For ISDN and german analog trunks X X X X
Charging recall service N N N N
4.1.5. ADDITIONAL FEATURES ON PROGRAMMABLE KEYS MAO Programmable Key

Individual hold X X X X
Multiple hold L L L L
Set DSS / BLF call L L L L
User Programmable Key (UPK) X X X X
Trunk selection with supervision X X X X
Internal call answering X X X X
External call answering X X X X
Trunk group selection with supervision X X X X
Trunk out of service list display L L L L
Individual camp-on circuit L L L L
Abbreviated dialling number X X X X Item must be equally declared in each node
Trunk to trunk transfer and supervision L L L L
Individual privileged call L L L L
Presentation Class Of Traffic (PCOT) on specific keys : On 1 or several attendants
internal calls X X X X In case of attendant group or general attendant call
external calls X X X X In case of attendant group or general attendant call
mixed of internal/external calls in the same queue X X X X System option
private network calls X X X X Via analog trunk. In case of attendant group or general attendant call
individual attendant call X X X X Direct call to attendant
entity internal calls X X X X
entity VIP calls X X X X Calls from ISDN network with caller number ID. Refer to abbr. numbers
DDI call failure X X X X Wrong number calls or ABC links failure
multiple camp-on circuit / recall for announce on on-hook X X X X
multiple hold X X X X
chained calls X X X X Entity is known before/after chained call seizure
charging recalls X X X X
recall with or without conversation and returned call on mishandling X X X X
attendant and attendant group transfer call X X X X
miscellaneous (others) X X X X All calls not assigned to a previous PCOT including attendant overflow
presentation per entity call or for all entities call :
external DDI call X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
local or internal DDI call X X X X
public or private trunk group call without direct dialling X X X X
no replied DDI calls on public or private trunk groups with dialling X X X X
4.1.6. SUPPLEMENTARY FEATURES IN SERVICE MODE

Headset capability X X X X
Trunk release/reseize X X X X
Chained call X X X X
Charging recall X X X X
DTMF/Pulse end to end signalling X X X X
Automatic call back : on no reply L L L L
Automatic call back : on busy X X X X
Set reservation X X X X
Overflow on call back following message dropped from attendant L L L L
Set on-hook recall for announce L L L L
Handset receiver gain control by LS+ / LS- keys X X X X
Temporary appointment reminder from attendant console L L L L
Wake-up/appointment management from Attendant R R R R From 4068/ 8068 in attendant position and 4059EE. On the same node only
Record on line for the entity associated to attendant X X X X Message must be read using entity password
4.1.7. MANAGEMENT IN SERVICE MODE In idle State. If authorized by management and with optional password
Status (day/night/fw1/fw2) management for attendant group L L L L Can only modify its group
Status (day/night/fw1/fw2/attendant group) management for entities X X X X If declared as group manager of the entity
Incoming trunk group : flexible call routing and overflow L L L L
Categories consultation :
feature category assignment for user set L L L L With 4059 only consultation is available
public trunk access and barring category assignment for user set L L L L With 4059 only consultation is available
connection category assignment for user set L L L L With 4059 only consultation is available
Cost center (for assignment) L L L L
Waiting threshold for external call L L L L
Abbreviated numbers : modify or delete number / name L L L L
User set creation / modification / delete L L L L
Charging :
read charging counter (units or cost) L L L L
read last call charging counter (units or cost) L L L L
read number of charged outgoing calls L L L L
reset counter per set (charging, last call charging, number of set external call) L L L L
reset of all charging counters S S S S
flag for charging supervision filter :
all sets/list of sets L L L L
add or delete set in the list L L L L
depending on charge / duration / without threshold L L L L
flag for Integrated Metering Report : time period management L L L L
Set / reset DND from attendant X X X X
Display the number of users with DOD L L L L
Display the number of configured users L L L L
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Display software release attributes L L L L
Input of directory name in phone book L L L L
Authorized / non authorized for attendant console MAO with optional password L L L L
PCOT priorities management (15) by MAO L L L L
Activation of traffic overflow for an attendant group L L L L
Modification of traffic overflow thresholds L L L L
Set / reset for all user forwardings L L L L
Set / reset of user personal password X X X X

Change of first line of the routing tables L L L L
Change the night service (overflow set) L L L L
Display of Integrated Metering Report time period L L L L
Registration / deregistration function for visitors with/without DECT/PWT set :
registration / modification of name + surname, barring class of service, expiry date L L L L
deregistration facility L L L L
consultation of system PARI (OmniPCX identification) L L L L
list of the expired DECT/PWT sets L L L L
charging facility : call counter L L L L
availability with visitor personal GAP sets L L L L
4.1.8. GUIDE SERVICES

Attendant console customization :
programmable keys L L L L
individual repertory L L L L
personal password (Installation status, MAO, ...) L L L L
melody selection, melody level L L L L
ringing (ringing one, ringing two, bip + delayed ringing before automatic connection) L L L L
LCD contrast L L L L
multilanguage : language selection for text on display and voice guidance L L L L
Who am I L L L L
Group number display L L L L
System software release display L L L L
Test of attendant console L L L L
Date and time of system L L L L WARNING : this feature hardly impacts charging ticket duration
4.2. SPECIFIC PAC A4049 SERVICES D D D D completely phased-out
4.3. SPECIFIC 4059 SERVICES Multimedia Attendant Console

Application on PC (Alcatel recommended PC platforms) X X X X
A4059 MAC completely phased-out
4059 IP Attendant : X X X X
USB Connectivity X X X X
Specific keyboard for call handling without integrated handset X X X X
Audio with 8 series, 9 series, IP desktop sofphone, ALE-20, 20H, 30H, 300, 400, 500 (H means IP and TDM) X X X X
4059 EE Attendant : X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
USB Connectivity X X X X
Specific keyboard for call handling without integrated handset X X X X
Standard PC keyboard compatible X X X X
Audio with 8 series, 9 series, IP desktop sofphone, ALE-20, 20H, 30H, 300, 400, 500 (H means IP and TDM) X X X X
4059 IP / 4059 EE Attendant level of service : A4059 MAC is completey phased-out
Dedicated LED coupled to the keys X X X X
Attendant application : X X X X
supervision icons block X X X X
programming keys block X X X X
call handling block X X X X
dialling zone X X X X
softkey bar X X X X
status bar : counters, icons and dialling status X X X X
call list zones : next call, routing list, hold list X X X X
call details zone X X X X
window resizing X X X X
dynamic configuration S S S S
CPU switch over : current call returns to queues X X X X
external application mode : OLE2 L L L L
call presentation : Depending on traffic and number of attendants in group : see Product Limits
list mode X X X X
counter mode X X X X
Emergency call specific presentation X X X X
Directory application :
LDAP compliant directory X X X X
OmniPCX phone book X X X X
MAO capabilities L L L L
A4059 management :
subscribers N N N N
abbreviated numbers N N N N
phone book N N N N
DECT/PWT N N N N
Class of service N N N N only consultation is possible
4.4. BUSY LAMP FIELD A4059 BLF SERVICES

Supervision of resources : X X X X
wired and cordless set X X X X
attendant console X X X X
analog fax X X X X
trunk group X X X X
trunk line X X X X
Windows application on PC X X X X
Attendant calls processing on same PC during configuration X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Large display on full independant PC screen X X X X
Customization of graphics : icons , text , colors ... X X X X
Name display associated to busy lamp icon X X X X
Creation/save of multiple configuration files X X X X
Automatic configuration of busy lamps X X X X
Easy busy lamp change by drag-and-drop X X X X
Add a busy lamp from phone book X X X X
Dialling by double-click on icon (directory number only) X X X X
Adapted for multiline sets X X X X
Call states adapted for attendant and faxes X X X X
Display of absence message X X X X
4.5. SPECIFIC FBC A4048 SERVICES completely phased-out

4.1 - 4059EE
Attendant Devices
application's Graphical User Interface on :
PC
application's audio interface on :
8 series and 9 series
IP desktop Softphone
Noe protocol sets : ALE-20, 20H, 30, 30H, 300, 400, 500 (H means IP and TDM)
General
attendant position activation
manual log on/off per position
manual pause
automatic pause
automatic reconnect
automatic log on
dedicated seat
attendant assistance
user-centric attendant features

device-oriented attendant features
audio controls from application
compatible with Oxe spatial redundancy and PCS mode
Graphical Users Interface

dynamic contextual function keys
dynamic function keys' order configurable according to operator's preferences
4059EE Icons and graphics generation 1 (blue)
4059EE Icons and graphics generation 2 (OT grey design)
4059EE Icons and graphics generation 3 (dark, light, rainbow themes)
4059EE Icons and graphics generation 4 (dark, light, rainbow, rainbow dark themes)
4059EE Icons and graphics generation 4 (dark, light, rainbow, rainbow dark, high contrast themes)
specific areas on application's main screen
supervision icons block
programmable keys bar
call handling services block (softkeys bar)
dialling zone
queue for incoming calls
queue for calls on hold
queue for transfered not answered calls
status bar : counters, icons and dialling status
current call handling activy details
directory search results
contact cards zone
areas on additional window (pop-up)
calls in queues presentation :
list mode
counter mode
application's global window resizing
BLF
BLF pane on operator app
BLF on separate screen on same PC (dual screen PC)
BLF background picture per pane
BLF items color customization
Touch screen PC compatibility
Receiving / Answering calls

incoming call reported by tone
incoming call reported by toast
application comes to focus on incoming call
manual connection
automatic connection (with bip)
automatic pickup from queues

manual pick up any call from queues
dial option : remember transferred number
dial option : answer on transfer
Display :
type of call (internal, external, overflow, automated attendant, forwarding,…)
caller's number
caller's name
caller's photo
caller's detailed LDAP card
LDAP card details same as for call by name
set to attendant forwarding indication with directory number and name
put call on hold on specific circuit (individual hold)

multiple hold
MCID on attendant console for external calls only
attendant assistance
UA/IP set configured to assist attendant group
presentation of of attendant waiting calls according to overflow threshold
call pickup through sofkeys
Play sound on inbound call
Attendant selects a user, attendant access to directories

call by number
call by name
OXE phonebook search
Local directory search
LDAP directory search
Rainbow directory search
Directory search selection
LDAP approximate directory search
Search results merge
Search on web (public directory)
identical results are shown only once (same name, surname and number)
list of results shown in a table
list of results table : size of columns customizable
list of results : name, surname, number are displayed
list of results : additional info (column) displayed is search criteria
list of results : additional info (column) displayed (fields defined by configuration)
list of results : sorting possibility on each column
WildCards allowed at the beginning of search string
search by name
search by surname
search by full name
search/call by any LDAP field (on one attribute selected in a list by the user)
search/call by combined LDAP attributes
new versatile & configurable user interface for multiple criteria LDAP search
call from buddy list
fast call from buddy list (dble click -> immediate call without reservation)
fast call a user in one step from keyboard
call by drag&drop a number
call using a "callto:" tag
basic telephonic presence (idle/busy) info when user is selected

detailled telephonic presence (dialing, ringing, in a ext call,…) info when user is selected
display current callee's personal routing profile
calendar info when user is selected : Microsoft Exchange
calendar info extended to day, week, monthly views
calendar info when user is selected : Groupwise
calendar info when user is selected : Lotus Domino
detailed contact card when user is selected
default LDAP attributes (name, surname, organization, tel, mobile,… tbc)
five additional attributes from customer's LDAP displayed (configurable)
user's photo in detailed card
user reservation (OT)

device reservation
supervision of trunk lines
redial last number

store and redial list (automatic store)
store and redial list shows presence status
export to csv file redial list
local private directory (can be edited)
call a device
call a user (OT)
call a hunting group
call an external number (ext)
call another attendant
call another attendant group
darg and drop to dial
override "unconditional" or "no reply" forwarding

override DND
trunk group reservation
alternatives when busy or no reply

caller camp-on & call back on called
intrusion on busy
call associate
call secretary
paging (on no reply only)
DECT number display
leave a voicemail
leave a callback request
send a pre-filled message (proprietary) : operator, caller id +pre-defined text
send a pre-filled IM : operator, caller id, recipient name and surname + pre-defined text
send a pre-filled email
send Rainbow pre-filled message
email templates defined by the operator using macros
waiting call initiated by attendant

waiting on busy monoline set or multiline set with all lines busy
attendant can wait for reply or cancel the call
after reply, attendant or user can only release the call
Three party calls / Transfer

automatic transfer of internal to idle internal
automatic transfer of external to idle internal
automatic transfer from attendant to attendant
get callee's status with reservation
get callee's status without reservation

manual transfer to idle internal
manual transfer to busy internal
manual transfer to another attendant
consultation call (equiry call) / cancel consultation call

paging request in consultation (enquiry) mode with transfer possibility
manual transfer to ringing internal
manual transfer with presentation (wait for callee to answer and announce caller)
manual transfer with presentation to another attendant
broker's call
transfer with privilege
supervised Network/Network transfer
all transfers of external calls with supervision
transfer without supervision for internal call
transfer to :
user/device
callee's resources (secretary, associate,paging, dect,…)
hunting group
voice mail
transfer to the user just selected/called and already in the right conversation window
transfer to a external caller retrieved from the "calls on hold" queue
chained tranfer (for all types of transfer)
charged call transfer (for all types of transfer)
temporary cancel of automatic transfer by softkey

automatic (blind) blind transfer can be configured as default transfer mode
trunk alloting without barring

for ISDN and German analog trunks
charging recall service
trunk alloting with barring (COS alloting)
for ISDN and German analog trunks
Conferences
conference initialized by attendant :
conference (with caller & callee)
conference (with an user and another attendant)
connect a user to a scheduled conference
Calls Recording/logging
call log
in/out, caller/callee id
display name
store abusive/threat calls
call recording "on the fly"
malicious call trace
call recording with OmniPCX record
Features on programmable keys

individual hold
multiple hold
user Programmable Key (UPK)
trunk resources supervision
trunk selection with supervision
individual camp-on circuit
abbreviated dialling number
individual privileged call
Internal call answering
External call answering
Trunk to trunk transfer and supervision
Presentation Class Of Traffic (PCOT) on specific keys :
internal calls
external calls
mixed of internal/external calls in the same queue
private network calls
individual attendant call
entity internal calls
entity VIP calls
DDI call failure
multiple camp-on circuit / recall for announce on on-hook
multiple hold
chained calls
charging recalls
recall with or without conversation and returned call on mishandling
attendant and attendant group transfer call
miscellaneous (others)
presentation per entity call or for all entities call :
external DDI call
local or internal DDI call
public or private trunk group call without direct dialling
no replied DDI calls on public or private trunk groups with dialling
Features available in Service mode

headset capabilities
trunk release/reseize
chained call
charging recall
DTMF/Pulse end to end signalling
automatic call back : on no reply
automatic call back : on busy
set reservation
overflow on call back following message dropped from attendant
set on-hook recall for announce
handset receiver gain control by LS+ / LS- keys
temporary appointment reminder from attendant console
record on line for the entity associated to attendant
Busy Lamp Field (BLF)

supervision of resources :
wired and cordless set
attendant console
analog fax
hunting group
trunk group
trunk line
device supervision for OXE users
Rainbow users supervision (as provided by Rainbow SDK)
Rainbow invitation
Rainbow user direct messaging
Rainbow user direct messaging with emergency flag
user supervision for OpenTouch Conversation users
basic telephony (Idle/Busy) status available on icon
forwarding status available on icon (no fwd, fwd to VM, other fwd)
IM presence available on icon (OT only)
detailed status available on mouse over icon (OT only)
attendant calls processing on same PC during BLF configuration
BLF display on independant PC screen
BLF panel on same screen as call handling application
BLF content/layout linked to attendant position
BLF content/layout linked to login
customization of graphics : icons , text , colors ...
creation/save of multiple configuration files
name display associated to busy lamp icon
automatic configuration of busy lamps
easy busy lamp change by drag-and-drop (inside same tab)
move an item between BLF tabs
organize BLF tabs like Excel
add a busy lamp from phone book
add a range of BLF entries (mass creation)
dialling by double-click on icon (directory number only)
adapted for multiline sets
call states adapted for attendant and faxes
display of absence message
combined BLF presence
Features for healthcare and hospitality

external call to room overflows to attendant after time-out
waiting call initialized by attendant on hotel suite with one or more sets busy
booth sets calls using personal code
Booth set charging by attendant console and OmniPCX hotel terminal
call forwarding from attendant
Do Not Disturb (DND) activation and cancellation
in idle state
in conversation state
guest personal code management (creation and cancellation)
unique password
password equal directory number
password set to guest name
password set to DD/MM (or MM/DD)
no check for password
individual wake-up :
in idle state
in conversation state
unsuccessful wake-up notification to attendant
manual room status change
Welcome features
visitors check-in/out
PAM extension available

Configuration
detailed configuration import/granular import (4059EE <-> 4059EE)
Management in service mode
management from application
personal directory management
personal directory export/import (4059EE <-> 4059EE)
personal directory import (4059IP -> 4059EE)
personal directory export in clear format
shared personal directory
Web Based Management
status (day/night/fw1/fw2) management for attendant group
status (day/night/fw1/fw2/attendant group) management for entities
cost center (for assignment)
accounting services: define account codes
waiting threshold for external call
abbreviated numbers : modify or delete number / name
user set creation / modification / delete
charging :
read charging counter (units or cost)
read last call charging counter (units or cost)
read number of charged outgoing calls
reset counter per set (charging, last call charging, number of set external call)
reset of all charging counters
flag for charging supervision filter :
all sets/list of sets
add or delete set in the list
depending on charge / duration / without threshold
flag for Integrated Metering Report : time period management
set / reset DND from attendant
display the number of users with DOD
display the number of configured users
display software release attributes
enter directory name in phone book
authorized / non authorized for attendant console MAO with optional password
PCOT priorities management
activation of traffic overflow for an attendant group
modification of traffic overflow thresholds
user services: Set / reset for all user forwardings
user services: Set / reset of user personal password
user services: barring
change first line of routing tables
change the night service (overflow set)
registration / deregistration function for visitors with DECT/PWT set
date and time of system
Troubleshooting
log files for diagnostics
Openness
TAPI
CGI MakeCall
Proprietary monitoring API
record on line for the entity associated to attendant
GDPR compliancy
Audit trial
White paper
File encryption : Personal directory and audit trial
Product Limits
fat client
entries in call/redial list
entries in personal directory (local)
E.164 formatted numbers possible in personal directory
max number of calls handled in "incoming calls" queue
max number of calls displayed in "incoming calls" queue
max number of calls handled in "camp-on" queue
max number of calls displayed in "camp-on" queue
max number of calls handled in "hold" queue
max number of calls displayed in "hold" queue
supervision icons on main application
dedicated keyboard
standard PC keyboard
8770 LDAP directory compatibility

third party LDAP directory compatibility
support of LDAPS authentication/encryption
support of TLS authentication/encryption for LDAP access
IP v4
IP v6
Citrix XenDesktop environment compatibility
Citrix XenApp environment compatibility
Remote Desktop Service
Open Rainbow integration
Chinese Rainbow integration
Custom (edge) Rainbow integration
Launch third party application
Maintenance statistics on key events
Export of call history
Reduced call handling information
R2.3.1 R2.4 R2.4.1 R2.4.2 R2.4.3
x x x x x
x x x x x
x x x x x
x x x x
x x x x x
log off log off log off log off log off
x x x x x
x x x x x
x x x x x
x(*) x(*) x(*) x(*) x(*)
x x x x x
x(*) x(*) x(*) x(*) x(*)

x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
n n n n n
blf blf blf blf blf

x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x(*) x(*) x(*) x(*) x(*)
x(*) x(*) x(*) x(*) x(*)
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
n n n n n
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
OXE device OXE device OXE device OXE device OXE device
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x (*) x (*) x (*) x (*) x (*)
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
plugin plugin plugin plugin plugin
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
blf (*) blf (*) blf (*) blf (*) blf (*)
blf (*) blf (*) blf (*) blf (*) blf (*)
x x x x x
x x x x x
x x x x x
x (*) x (*) x (*) x (*) x (*)

x (*) x (*) x (*) x (*) x (*)
NA NA NA NA NA
PS/PAM PS/PAM PS/PAM PS/PAM PS/PAM
y y y y y
PAM PAM PAM PAM PAM
PAM PAM PAM PAM PAM
x x x x x
x x x x x
x x x x x
NA NA NA NA NA
x (*) x (*) x (*) x (*) x (*)
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
NA NA NA NA NA
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
n n n x x
10 10 10 10 10
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x(*) x(*) x(*) x(*) x(*)
n n n n n
x (*) x (*) x (*) x (*) x (*)
x (*) x (*) x (*) x (*) x (*)
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x (*) x (*) x (*) x (*) x (*)
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x(*) x(*) x(*) x(*) x(*)

x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n x x x
x x x x x
n n x x x
NA NA NA NA NA
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
x(*) x(*) x(*) x(*) x(*)
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
n x x x x
n n x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
PAM PAM PAM PAM PAM
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n x x x
n n n n n
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n n
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
400 400 400 400 400
120.000 120.000 120.000 120.000 120.000
x x x x x
NL NL NL NL NL
8 8 8 8 8
NL NL NL NL NL
8 8 8 8 8
NL NL NL NL NL
3 or 8 (*) 3 or 8 (*) 3 or 8 (*) 3 or 8 (*) 3 or 8 (*)
600 600 600 600 600
x (*) x (*) x (*) x (*) x (*)
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
x x x x x
n n n n x
n n n n x
n n n n n
n n n n n
R2.4.4 R2.4.5
x x
x x
x x
x x
x x
log off log off
x x
x x
x x
x(*) x(*)
x x
x(*) x(*)
x x
x x
x x
x x
x x
n n
x x
x x
x x
x x
blf blf
x x
x x
x x
x x
x x
x x
x x
x x
x(*) x(*)
x(*) x(*)
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
n n
x x
x x
x x
x x
n x
n x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
OXE device OXE device

x x
x x
x x
x x
x x
x (*) x (*)
x x
x x
x x
x x
x x
x x
plugin plugin
x x
x x
x x
x x
x x
n n
x x
x x
x x
x x
x x
x x
x x
x x
blf (*) blf (*)
blf (*) blf (*)
x x
x x
x x
x (*) x (*)
x (*) x (*)
NA NA
PS/PAM PS/PAM
y y
PAM PAM
PAM PAM
x x
x x
x x
NA NA
x (*) x (*)
x x
x x
x x
n n
x x
x x
x x
NA NA
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
n n
x x
x x
10 10
x x
x x
x x
x x
x x
x x
x(*) x(*)
n n
x (*) x (*)
x (*) x (*)
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x (*) x (*)
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x(*) x(*)
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
NA NA
x x
n n
x x
x x
x x
x(*) x(*)
x x
x x
n n
x x
x x
x x
n n
x x
x x
x x
x x
x x
x x
x x
x x
x x
n x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
PAM PAM
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
n n
x x
x x
x x
x x
x x
x x
x x
400 400
120.000 120.000
x x
NL NL
8 8
NL NL
8 8
NL NL
3 or 8 (*) 3 or 8 (*)
600 600
x (*) x (*)
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
x x
n x
n x
x : feature present, n : feature not present, NL : no specific limit (can depend on other limits), NA : not applicable
Comments
Phone associated by config

Timeout overflow + withdrawal on waiting calls
attendant application is linked to a specific PC and device, (*) configuration to support free seating
Ability to intercept calls intended for the attendant group in order to help the group to deal with a traffic overload.
(with configurable camp-on threshold). Note that the feature is deprecated from OXE 100.1
limited to BLF but compatibility with previous BLF items remains
multiple Oxe IP address can be configured at attendant level
order defined by user, 2 pre-defined orderings
(*) temporarly overlaps call queues

(*) temporarly overlaps call queues
configurable
configurable
with PCOT (Presentation Class Of Traffic)
Photo in LDAP card, internal or external, if caller has been found in LDAP directory
on same node only
on incident printer and incident log file. During call only.
device is multiline and declared on same node as attendant group
Since R12.3 phonebook search and LDAP search can be exclusive

(*) automatic call by name : 3 characters mini
Since R12.3 phonebook search and LDAP search can be exclusive
see restrictions in "product limits" section
Limited to buddy list of attendant Rainbow account till R2.4
selectable through setting
yellow pages : country/provider specific plugin (AAPP)
name + surname
(*)except "SIP devices",OK for SEPLOS (**) OXE devices only

(*)except "SIP devices",OK for SEPLOS
from email, IM, web page, doc
(*)except "SIP devices" including SEPLOS

(*)except "SIP devices" including SEPLOS
PS/PAM : requires Presence Server or Presence and Availability Management from AAPP partner Sourcetech
PS/PAM : requires Presence Server or Presence and Availability Management from AAPP partner Sourcetech
PAM : requires Presence and Availability Management from AAPP partner Sourcetech
PAM : requires Presence and Availability Management from AAPP partner Sourcetech
Photo displayed when user is selected
(*) except SIP devices including SEPLOS

trunk lines connected to OXE
Could be Replaced by IM : less intrusive
For exclusive use of attendants, on same node as attendant group
monoline, multiline partially or full busy
automatic transfer to free user after dialing without additional action

automatic transfer to free user after dialing without additional action
first call still in communication, search and reserve a user, no call

(*) except SIP devices including SEPLOS
first call still in communication, select a user and check presence, no call
check status then call+transfer (*) except SIP devices including SEPLOS
check status then call+transfer (*) except SIP devices including SEPLOS
first call in hold, select and call another user. Not available for virtual DN
limited to same node
switch from one call to the other during consultation (enquiry) call
transfer an external outgoing trunk to a user set. The user will then dial the external party number as a call in
direct
on keyseize
attendant can retrieve the transfered calls as long as not connected to callee
(*) from OXE R10.1.1 / OXE R11.0 / OT2.0
the external party is rerouted to the attendant set as soon as the internal user has on-hooked.The same call can
therefore bethe
call back to routed to several
attendant sets in
set when succession.
the internal set on-hooks to display the identity of the set and the number of
charge units charged to this set
to be checked
(*) Missed calls optional (setting)
Hot key/toolbar button

linked to voicemail system
External recorder, not integrated into 4059EE GUI
on same node only
on same node only
on same node only

On 1 or several attendants
In case of attendant group or general attendant call
In case of attendant group or general attendant call
System option
Via analog trunk. In case of attendant group or general attendant call
Direct call to attendant
Calls from ISDN network with caller number ID. Refer to abbr. numbers
Wrong number calls or ABC links failure
Entity is known before/after chained call seizure
All calls not assigned to a previous PCOT including attendant overflow
on same node only
on same node only

on same node only
on same node only
Limited to buddy list of attendant Rainbow account
Telephonic presence for Conversation users whatever the device/client used
For OT users only: available, busy, be right back, offline

(*) blf on same or separate screen (dual screen PC)
On same node only

On same node only, waiting on busy and ringing the others
On same node only
On same node only
On same node only and only immediate forwarding
On same node only

On same node only
On same node only, basic feature and guaranted unique password

On same node only
On same node only
On same node only
On same node only
In hotel configuration
On same node only
PAM : Presence and Availability Management application from AAPP partner Sourcetech
PAM : Presence and Availability Management application from AAPP partner Sourcetech
In idle State. If authorized by management and with optional password
Create, modify, delete personnal contacts

in idle state, if authorized by management and with optional password
for attendant's onw group only
if declared as group manager of the entity
on same node
on same node only

on same node only
on same node only
on same node only
on same node only
on same node only

on same node only
on same node only
on same node only
on same node only

on same node only
on same node only
on same node only
on same node only
overflow set on OXE only ?
WARNING : this feature hardly impacts charging ticket duration
not all TAPI features implemented
monitoring of call handling

Message must be read using entity password
(*) 8 entries since OXE 11.2.MD2, OT2.2 (tbc)
BLF
!! check the version required for windows 8 and 10 compatibility, (*) not supported in Citrix XenDesktop
environment
Link to Glossary
5 - OmniPCX Enterprise System Services
R12.4 R100.0 R100.1 R101.0
Comments
5.1. NUMBERING PLAN
Internal and external calls X X X X
Services (prefix) and codes (suffix) X X X X
DDI transcoding :
transcoding by ranges X X X X
transparent mode (without transcoding) X X X X Only for numbers up to 8 digits
Numbering discriminator : multi translators :
multi-tenants ARS X X X X Site number per carrier (ARS direction)
several public and private translators X X X X
multi numbering plan X X X X
several DDI translators X X X X
several callback translators X X X X
Special prefix for carrier operator call X X X X Timeout included in external number. Used in USA for external calls by 9-0
5.2. CALL BARRING

Call barring control based on :
numbering pattern : digits (0 to 9), characters (*, #), wild card digits, tone detection, delay X X X X
number of digits or open numbering X X X X
numbering area (direction) X X X X
route list and schedule numbers (ARS) X X X X See Network Services 6.2.4
5.3. CLASS OF SERVICE

Categories for :
set L L L L
trunk L L L L
hunting group L L L L
attendant L L L L
Categories types : R : categories must be managed in each node
connection R R R R
data connection R R R R
transfer (all types) L L L L
feature (intrusion, DND, call-back request,..., …) L L L L
automatic call set-up on going off-hook (immediate, delayed) L L L L
charging R R R R
public trunk access & barring L L L L
DISA and external forwarding X X X X
Compatibility control between terminations :
during call set up X X X X
when transfer X X X X
Number of connection categories defined by system parameter X X X X
5.4. TRUNKS AND TRUNK GROUPS
5.4.1. STANDARD TRUNKS See protocols in Platform and Interfaces 1.2

Category (type of trunk, signalling mode ...) L L L L
Outgoing direct selection (prefix) L L L L
Cyclic seizure of trunks X X X X
Direct trunk selection & supervision L L L L
P
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Incoming call direct routing to a set L L L L
Compatibility check between trunks and trunk group L L L L
Trunk group reservation by attendant L L L L
Supervision L L L L
Overflow (busy, out of service, reserved by attendant) L L L L
Busy tone detection & simulated tone L L L L
Dialling mode on outgoing call (number of digits, pulse / DTMF, private / public, block / overlap) L L L L
Dialling digit correction (with block mode dialling) L L L L Not available on VVLE
DTMF/Pulse end to end signalling X X X X
Priority calls (ringing, message on display) X X X X On analog trunk groups only
Specific trunk group for paging X X X X Not available in supra-network
Trunk group specialization for voice / data X X X X
5.4.2. ISDN TRUNKS E1-CCS / T0 / T1-CCS trunks. See protocols in Platform and Interfaces 1.2.1.1
Multi ISDN releases (per trunk group) on the same node X X X X
Several public links in the same trunk group X X X X
Multiple directions on same physical link X X X X
Complete or fractional link X X X X Part of time slots used on link
Time slots specialization (incoming, outgoing, mixed) X X X X
User mode functionning X X X X Network mode possible with private DSS1 (see Network Services 6.1.9)
Site number management L L L L
CLIR management for the site L L L L
Mu-A law transcoding L L L L
5.5. HUNTING GROUPS Applies to VPS groups too.

Call distribution mode (timed) : For hunting groups with SIP SEPLOS devices refer to chapter 3.1.6
sequential X X X X compatible multi-device
cyclic X X X X compatible multi-device
priority calls L L L L On analog trunk groups only
parallel L L L L Monoline only. CSTA monitoring not available. Not multi-device
Number of allowed waiting calls (% on number of sets) X X X X
Categories (set takes connection & public trunk access) L L L L
Group overflow to set, attendant or hunting group X X X X
Automatic call back on busy L L L L
Manageable time out pause between calls L L L L
Leave or join a group (by prefix) X X X* X* *compatible multi device from R100.1 MD6 (user centric)
Multiline in hunting group :
call to partially busy HG member will be presented L L L L
call to partially busy HG member will be presented only when all other HG users are also at least partially busy L L L L
call to a partially busy HG user wil not be presented R R R R Cyclical and sequental huntgroups only. Hunt group distribution takes users "camp-on" setting into account
Temporary leaving (re-entering) the group by prefix X X X X
Play a greeting guide instead of ringback tone when calling a hunting group from internal R R R R for intenal callers only
Restrictions :
set belonging to several hunting groups N N N N
attendants in hunting group N N N N
S0 set in hunting group N N N N
P
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
5.5.1 CALL ROUTING GROUPS
Call Routing Groups (based on Entity) L L L L Not available with RSI and CSTA
5.6. MINIMESSAGING Not available for A4980

4 types of minimessaging in the system :
general minimessaging on :
8 serie, 9 serie terminal X X X X
Reflexes UA MRx sets D D D D
Reflexes UA / IP attendants D D D D
attendant specific minimessaging X X X X
manager / secretary minimessaging L L L L See also Users Services 3.1.4.13
ISDN minimessaging (UUS) X X X X
Services used with mailbox stored messages :
creating and sending messaging at idle state X X X X
creating and sending messages on no reply or busy X X X X
messages consultation X X X X
messages consultation with call back X X X X
messages consultation with send back message X X X X Not available on DECT/PWT sets
Services with immediate message display :
absence messages X X X X
manager / Secretary minimessaging L L L L One preprogrammed message possible per softkey (not available on DECT sets)
attendant minimessaging to user X X X X To busy or partially busy set on display
user text messages to attendant N N N N
Types of minimessages :
preprogrammed messages (MAO) L L L L
partially programmed messages (MAO) : to be completed by user L L L L Not available on DECT/PWT sets
fully programmable messages by user L L L L
5.7. PHONE BOOK / DIRECTORY Managed in each node

Dial by :
name X X X X
name & first name X X X X
initials X X X X
8 serie, 9 serie X X X X
DECT / PWT : Mobile Reflexes, A4073, A4074, A4075 X X X X Not in GAP mode
Automatic phonetic research (for French, Italian and Portuguese) X X X X Not compatible for extended part of alphabet. Not available for A4980
Phone book printing with MAO L L L L To printer or to file on selected fields
Abbreviated dialling number in phone book X X X X
ISO-latin1 alphabet X X X X
Multiple names in phone book for 1 number X X X X
Red list : MAO to exclude user from phone book X X X X
Overflow on LDAP directory : LDAP = Lightweight Directory Access Protocol
phone book overflow on external directory on LDAP server X X X X
automatic overflow in case of unsuccessfull internal phone book search X X X X
automatic overflow even in case of successfull phone book search X X X X
possible overflow by softkey in case of successfull internal phone book search X X X X 8 serie and 9 serie
external or internal numbers X X X X
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
multiple LDAP servers X X X X
LDAPS X X X X
LDAP over SSL X X X X
LDAP over TLS (STARTTLS) X X X X
Use of external application instead of internal phone book R R R R R: Only with 4028,4038, 4068
5.8. AUDIO SERVICES

Listening tones and voice guides for test X X X X Not available for S0 sets
5.8.1. TONES Managed in each node

Tones indicating call states (ringing, busy, ….) X X X X
Feedback tone :
when digit is dialed X X X X For specific country (e.g. : USA), else silence
except when suffix numbering during ring back tone on local calls N N N N
except when numbering during camp-on N N N N
Programmable tones (frequency, cadencing) X X X X
5.8.2. MUSIC ON HOLD Managed in each node

Internal music based on :
GD-x/GA-x X X X X Refer to "Platform" for availability of the feature on the hardware
GD/A-XL X X Refer to "Platform" for availability of the feature on the hardware
CPU6 N N N N Refer to "Platform" for availability of the feature on the hardware
GPA2 X X X X
GPA D D D D Refer to "Platform" for availability of the feature on the hardware
Z20VG D D D D Refer to "Platform" for availability of the feature on the hardware
VG/SUVG N N N N Refer to "Platform" for availability of the feature on the hardware
L L L L
Depending on limitation of channels outside the domain : see IP domains in 5.16.4
Mutual aid between GD-x / GA-x Refer to "Platform" for availability of the feature on the hardware
L L
Depending on limitation of channels outside the domain : see IP domains in 5.16.4
Mutual aid between GD-x / GA-x / GD/A-XL Refer to "Platform" for availability of the feature on the hardware
External device connected on :
AFU daughter board on GD-2/3 X X X X Refer to "Platform" for availability of the feature on the hardware
Z interface X X X X
Not on CPU5 step 1
CPU X X X X Refer to "Platform" for availability of the feature on the hardware
Use of music on hold :
for local and internal calls X X X X
per trunk group (external, tie-line, paging) X X X X
5.8.3. VOICE GUIDES Managed in each node

Internal voice guides :
static messages :
generic part for all countries + standard part per country X X X X
delivered on CD-ROM and transfered to OmniPCX at installation X X X X
dynamic messages :
customer specific X X X X
recorded 8 serie, 9 serie , Essential and Enterprise DeskPhones X X X X Essential and Enterprise Deskphones from 12.4 (80x8 compatibility in R12.4)
available recording duration on GPA2 displayed on recording terminal X X X X
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
recorded with Alcatel Audio Station X X X X See also Management Services 7.1.6
Possibility to download adpcm encoded files on Com Server for GD, GA, GD/A-XL, GPA
Standard Voice Guide format support X X X X and OXE Media Services dynamic voice guides
based on :
GD-x/GA-x X X X X
GD/A-XL X X
CPU6 N N N N
GPA2 X X X X
GPA D D D D
Z20VG D D D D
VG/SUVG N N N N
Mutual aid between GD-x / GA-x L L L L Depending on limitation of channels outside the domain : see IP domains in 5.16.4
Mutual aid between GD-x / GA-x / GD/A-XL L L Depending on limitation of channels outside the domain : see IP domains in 5.16.4
External voice guides on Z interface X X X X Messages, background music (radio channel, ….)
Use of messages :
voice prompt X X X X
call center X X X X
Integrated Automated Attendant (IAA) X X X X
DISA X X X X
greeting messages depending on callee's status :
per system X X X X
per entity X X X X
waiting message for attendant calls X X X X
waiting message per entity X X X X
voice guides on busy ABC link X X X X
hotel and hospital X X X X
Handling of messages :
multilanguage on user's choice X X X X Prefix (analog sets), Guide key (Reflexes), Menu home page (I8 serie and 9 serie)
connection to voice guides per user :
lists (MAO) of voice guides to be connected X X X X
a list is assigned to each user (MAO) X X X X
switch (and back) from dedicated list to list 1 by prefix X X X X
messages start-up choice by MAO (random or beginning of message) X X X X
backup tones if voice guidance failure / busy X X X X
5.8.4. MUSIC CHANNEL

Listening of external audio source connected on Z interface (radio channel, …) X X X X
Activation by prefix X X X X
Automatic release in case of incoming call or appointment reminder X X X X
5.8.5. BACKGROUND MUSIC

Listening of audio source based on :
external device connected on Z interface (radio channel, …) X X X X
internal voice guides X X X X See 5.8.3
8 serie, 9 serie X X X X
Reflexes UA / IP D D D D
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Activation by programmable key(s) X X X X
Possible actions during listening :
incoming call or appointment reminder with :
automatic hold of background music at call beginning X X X X
automatic resuming of background music at call release X X X X
release by programmable key X X X X
outgoing call or other actions X X X X
5.9. PAGING SYSTEM X X X X

Connectivity of external paging system :
eMG APA board S S S S Refer to "Platform" for availability of the feature on the hardware
ACT NDDI board D D D D Refer to "Platform" for availability of the feature on the hardware
ACT PAG board D D D D Refer to "Platform" for availability of the feature on the hardware
Centralized paging system X X X X
Making call through paging : X X X X From set, attendant, external caller
Access to paging (from single call and enquiry call) : X X X X
direct access : X X X X If subscriber not forwarded to pager
by prefix X X X X
by softkey on Reflexes / 8 serie / 9 serie X X X X Set must be free and not in call forwarding mode.
direct access if the called set is forwarded to paging :
on call forwarding (unconditional, no reply) X X X X
overflow on associate X X X X
if called set is also filtered -> call routed to secretary X X X X
by suffix if the called set is not forwarded to paging X X X X
Transfer after enquiry call to pager :
before paging answer for attendant and sets with softkeys X X X X
after answer for all X X X X
Detection of pager in the rack from a set : Not from attendant
if pager in the rack -> ring called party set for internal caller X X X X
if pager in the rack -> follow trunk/entity routing table for external caller X X X X
Queuing on busy paging trunk group X X X X
Repetitive bip on pager after timeout on no reply X X X X
Dedicated voice guides for internal caller during paging S S S S
Displayed on pager (MAO) : directory number, trunk and trunk group number, answer prefix X X X X Not available in supra-network
Answer to paging from set :
By calling back the displayed directory number (call me) X X X X
By prefix (meet - me) X X X X Not available in enquiry call mode
Send message from set to pager :
Decadic or DTMF mode during call set-up X X X X
Digit message to pager (Q23 transparency) with voice guide invitation X X X X Rubout facility by softkey on Reflexes (MRx) . 8 serire (from R6.0) and 9 serie from R6.1
5.10. CALL DISTRIBUTION See also Entities 5.18.1

Flexible routing for incoming calls and no replied calls X X X X
Centralized attendant group X X X X
Call distribution in attendant group : longest idle, cyclic, parallel X X X X
Call distribution dependant on installation status (day, night, forward1, forward2) X X X X Installation status of incoming call node is not transmited network wide
Public trunk access & barring per installation status X X X X
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Incoming call distribution to :
attendant / attendant group X X X X
set / hunting group X X X X
greeting message R R R R R : greeting message must be located on the same node as attendant
voice mail X X X X
DISA X X X X
call center group X X X X
Time period table based on incoming routing to :
attendant / attendant group X X X X
set / hunting group X X X X
voice mail X X X X
private network number X X X X
call center group X X X X
night service otherwise L L L L
Night service : X X X X
night service management by attendant console X X X X
Assigned Night Answer (ANA) X X X X
Unassigned Night Answer (UNA) X X X X
reply to unassigned night service L L L L
UNA call pick-up per entity L L L L Not available for A4980
UNA directed call pick-up if not in the same entity L L L L
5.11. INTEGRATED AUTOMATED ATTENDANT

Possibility to have incoming calls in one node and IAA in another node X X X X
Monolanguage L L L L
Statistics on external device :
number of access per leave L L L L
number of successfull access L L L L
number of unsuccessfull access L L L L
number of backward path L L L L
number of timeout overflow L L L L
MAO and system reset L L L L
Greeting messages (on no reply or busy) :
Available for :
attendant console L L L L
attendant console group L L L L
entity L L L L
hunting group L L L L
Different greeting messages depending on caller and callee rights L L L L
Different greeting mess. depending on status of instal. (day, night) and caller id. L L L L
Possibility to cancel attendant greeting mess. if attend. console idle and/or busy L L L L
Dissuasion guide for Internal caller using public network (on attendant call) L L L L
Caller rights per trunk group or on ISDN caller identification L L L L
Voice guidance on DDI set call (on no reply or busy) :
Voice guide with DTMF choice (one digit) X X X X
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Automatic MAO pre-programmed choices on time-out (if no operation of caller) X X X X
4 fixed / installation choices per menu (waiting, voice mail, attendant, IAA) X X X X
Callee status indication : no reply or busy X X X X
Caller rights per trunk group or on ISDN caller identification X X X X
Caller and callee rights for greeting messages and choices per menu X X X X
First DTMF key detection for set decadic to DTMF switching X X X X
Callee set filtering and forwarding priority on IAA choice X X X X
Different voice guidances depending on the two status of installation (day, night) X X X X
Automated Attendant : Trunks, caller, callee, IAA on different nodes
Voice guide for information with automatic routing X X X X
Voice guide with DTMF choice (one digit or directory number selection) X X X X
Automatic MAO pre-programmed choices on time-out (if no operation of caller) X X X X
Different tree access depending on status of instal. (day, night) and caller id. X X X X
Caller rights per trunk group or on ISDN caller identification X X X X
First DTMF key detection for set decadic to DTMF switching X X X X
Listening again the voice guide X X X X
Step by step back function X X X X
AA per entity routing X X X X Only day / night status available (fw1=fw2=day)
AA routing to :
set X X X X
attendant X X X X
attendant group X X X X
voice mail X X X X
voice guides L L L L
5.12. PROTECTION SERVICES
5.12.1. DO NOT DISTURB See also Hotel and Hospital Services 8.2
Do Not Disturb (DND) activated by user L L L L For network call, caller receives only busy tone (no display)
DND programming from attendant console L L L L
DND override L L L L On Reflexes MRx, 8 serie, 9 serie
5.12.2. PROTECTION AGAINST

Set intrusion X X X X
Attendant intrusion X X X X
Set loudspeaker call L L L L
Temporary against intrusion (managed by user set) X X X X
Permanent against intrusion (managed by MAO) X X X X
Call waiting bip X X X X
Individual call pick-up L L L L
Override on forwarding / DND L L L L
Call forwarding X X X X
Remote call forwarding X X X X
Multiline overringing L L L L
Incoming calls (direct or enquiry) X X X X
Malicious minimessaging (set category) X X X X
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Malicious STAP per user X X X X
5.12.3. PERSONAL PASSWORD Only one password per user. Dedicated password for A4980
Password characters : 0 to 9, *, # X X X X
Personal password manageable from set X X X X
Personal password for :
moving X X X X
set lock override for DOD X X X X
set unlock X X X X
substitution and DISA X X X X
"booth" set (hotel feature) X X X X
DND X X X X
general minimessaging consultation X X X X
programming individual repertory X X X X On DECT/PWT set only
interphony on guide key X X X X
associate on guide key X X X X On DECT/PWT set only
key programming X X X X On DECT/PWT set only
follow-me X X X X
remote forwarding X X X X
private call X X X X
consultation of no replied calls repertory X X X X
Protection :
Incident emitted on password error X X X X
Automatic lock after n (MAO) tries X X X X Not available for DISA
Timed lock after n (MAO) tries X X X X Not saved at reset
5.12.4. PADLOCK
Set lock / unlock X X X X
Emergency call when padlock X X X X
Bypass night barring category (retrieve day category) X X X X Available with A4980 R2
Locks for external barring capability X X X X
On Guide key :
the Prog key L L L L
the melody choice L L L L
keys and individual repertory consultation L L L L
language modification L L L L
On Mail key :
call back consultation L L L L
general minimessaging consultation (password) L L L L
absence message modification L L L L
voice mail consultation N N N N Password requested by voice mail
By prefix :
CLIR L L L L
call forwarding : local or remote L L L L
overflow L L L L
hunting group : in/out L L L L
reading charging counters L L L L
programming individual repertory for analog sets L L L L
P
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
language modification L L L L
LCD contrast on sets with display L L L L
voice guides modification L L L L
appointment reminder or wake-up : local or remote L L L L
call back consultation L L L L
5.12.5. INTERNAL MALICIOUS CALL TRACE Same flow and management as incidents
On the incident printer X X X X The printer can only trace local parties (1 printer per node)
Registration of caller name in incident table X X X X
Activated during call by softkey or suffix (for sets without softkeys) X X X X
5.13. DIRECT INWARD SYSTEM ACCESS (DISA)

Available with eMG X X X X
GPA2 X X X X
GPA, SUVG D D D D Refer to "Platform" for availability of the feature on the hardware
DISA --> internal calls (set, attendant console, voice mail, hunting group) X X X X
DISA --> substitution : See also Users Services 3.1.4.11
abbreviated numbers L L L L
voice mail X X X X
direct outgoing calls L L L L Charging & duration control
business calls L L L L
DISA --> services (without substitution) :
internal services X X X X
access to abbreviated dialling by dedicated MCDU X X X X Charging on this MCDU
temporary lock of DISA trunk group after malicious attemps : All trunk groups of the node
3 consecutive tries on set X X X X
3 consecutive tries on DISA password X X X X
when the failed access threshold is reached X X X X
automatic lock/unlock mode X X X X
manual unlock mode X X X X
repetitive lock mecanism with increased lock duration time X X X X
dedicated incident messages X X X X
DISA --> automatic substitution (on caller identification) : If CLIP available (country dependent)
ISDN signallings X X X X
non ISDN signallings X X X X R2, Taiwan R1, Russia R1.5, Sweden PCM
IP trunk N N N N
level of control managed by option X X X X
5.14. PSTN/ISDN FEATURES See also Users services 3.1.5
5.14.1. ETSI E1 / T0 / S0 ETSI or VNx for France

Circuit mode speech X X X X
Circuit mode 3.1 audio X X X X
Circuit mode 64 Kbit/s unrestricted X X X X
Packet mode services X X X X
Telephony teleservice (3.1 Khz) X X X X
Teletex service X X X X
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Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Telefax group 4 service X X X X On S0 bus
ISDN syntax based videotex service X X X X On S0 bus
7 KHz Telephony teleservice X X X X On S0 bus
Fax group 2/3 service X X X X
fax Group 3 max 4800 b/s X X X X
fax Group 3 max 9600 b/s X X X X R : from R5.1.2
5.14.2. ANSI T1
CCS (Common Channel Signalling) :
Primary Rate access at 1,544 Mbits/s X X X X
23 B + 1 D channels X X X X
5.14.3. Analog Trunk Group

Automatic callback on busy trunk group L L L L NDDI (Crystal and Common HW) trunks only
5.15. DECT / PWT FEATURES
5.15.1. DECT GENERAL FEATURES DECT = Digital Enhanced Cordless Telecommunications

Handset installation facility : IPUI-N automatic recording X X X X
Handset automatic registration (PARI, IPUI) X X X X
Allows updating a DECT set's internal PARI and PLI table with new values. The DECT
Autoreg X X X X set needs to be registered once previously.
Supported infrastructure X X X X
IBS X X X X
RBS X X X X
IP-xBS X X X X
IP-DECT N N N N
Supported sets
8212 X X X X Minimum DECT version is v0012
8262EX X X X X Minimum DECT version is v7681
8254 X X X X
SUOTA (Software Update Over The Air) X X X X
Handset location identification X X X X
Overflow to other directory number in case of radio paging failure X X X X
Automatic connection with beep on incoming calls X X X X On sets with headset jack equipment. Not available on GAP sets
DECT synchronization in multi-ACT or duplicated system by :
DECT8 board with internal DTM function L L L L
CPU7-2 with internal DTM function S S S N In case of DECT8-RBS or IBS. CPU7 from R6.0
CPU8 with internal DTM function L L L L
DECT synchronization in multi-eMG system N N N N
Localization areas per PARI for traffic optimization L L L L
Handover parameters configuration per PARI R R R R R : only for Mobile Reflexes sets
Mobility in different system configurations :
mono-eMG : internal handover L L L L
multi-eMG (with possible ACT) : call recovery / roaming R R R R R : only one eMG or ACT in same DECT coverage area
P
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
homogeneous ABC-F2 network : roaming
From/to IBS/RBS system X X X X
From/to IP-Dect system N N N N
mono-ACT : internal handover L L L L
multi-ACT with INTOF (synchronized) links : internal handover / roaming L L L L
multi-ACT with other (not synchronized) links : call recovery / roaming L L L L
multi-PARI (on ACTs from same node) : external handover / roaming L L L L External handover with A4074Gx and Mobile Reflexes sets only
mixed TDM/IP-Dect system L L L L Without coverage overlap: handover is not possible
Call recovery in case of radio link failure in conversation : Only on basic call. Not available on calls to attendant
temporary holding of second party, new radio paging of lost set L L L L
recovery failure : external call forwarded to attendant, internal call released L L L L
Roaming features :
in same node : no features restriction L L L L
in homogeneous ABC-F2 network : R R R R No roaming in case of IP-Dect
automatic location on host node X X X X
set keeps entire properties from native node X X X X Handset profile, rigths, individual repertory ...
charging is forwarded on native node X X X X
set keeps native DN and name on outgoing calls X X X X
voice mail notification R R R R R : only with A4645. Not available on GAP sets
voice mail consultation X X X X
supervision X X X X
call back X X X X
camp-on X X X X
Do Not Disturb X X X X
secret identity X X X X
minimessaging N N N N
no replied ISDN calls repertory N N N N
5.15.2. DECT UA LEVEL OF SERVICE completely phased-out
5.15.3. DECT GAP LEVEL OF SERVICE GAP = Generic Access Profile (ETSI standard)
Protocol : GAP X X X X
Level of service : Without data features
like Reflexes UA VVLE set if GAP set with < 10 digits display (display not used) X X X X
like Reflexes UA VLE set if GAP set with >= 10 digits display X X X X
multiline mode X X X X Not available for A4980
Supported sets :
competitor sets providing GAP protocol R R R R R : Alcatel certified sets only
500 DECT S S S S
8212 DECT handset (DECT) X X X X
8214 DECT handset (DECT) N R X X R: Seen as 8212 on R100.0. No SUOTA
5.15.4. DECT AGAP LEVEL OF SERVICE AGAP = Alcatel Generic Access Profile
Protocol : enhanced GAP mode using proprietary AGAP-V2 X X X X
Level of service : enhanced DECT UA X X X X Without data features
Supported sets :
Mobile Reflexes 300/400 (DECT) D D D D
P
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
8262Ex DECT handset (DECT) X X X X
8254 DECT Handset X X X X In R12.3 managed and seen as a 8232 without SUOTA
5.15.5. DECT A4072+ LEVEL OF SERVICE

Protocol : enhanced GAP mode using proprietary A4072+ N N N N
Level of service : See Terminals 2.4 for more details
all GAP features S S S S
dial by name, automatic off-hook, guide services S S S S
message signalling, minimessaging and alarms consultation S S S S
alarms triggering and notification S S S S See Management Services 7.4.2 for more details
Supported sets : Ascom 9d24 S S S S
5.15.6. A4070 IA/EA RBS ADVANCED RADIO BASE STATION A4070 IA for indoor, A4070 EA for outdoor
Connectivity :
eMG N N N N
ACT DECT8 board X X X X
Features with RBS 1G / 2G :
protocols : DECT UA, GAP, AGAP X X X X
roaming in homogeneous ABC-F2 network X X X X
frequency allocation management X X X X
noisy environment mode X X X X
multi-ACT handover L L L L ACT linked with INTOF
multi-PARI L L L L
Features with RBS NG : Mixity possible with RBS 1G/2G
same as RBS 1G / 2G X X X X
automatic firmware download X X X X With DECT8 board
fast antenna diversity X X X X With DECT8 board and Mobile Reflexes sets and 82xx Handsets. Management option
5.15.7. A4070 IO/EO IBS OPTIMIZED RADIO BASE STATION S S S S Also called "Intelligent Base Station". Phased-out with R12.2 offer
A4070 IO for indoor use S S S S
A4070 EO for outdoor use S S S S
Connectivity with two UA links :
eMG and UAI or MIX boards S S S S
ACT and UA boards S S S S See Platform 1.1.3 for more details on available or supported boards
Features with IBS 1G :
protocols :
DECT UA, GAP, AGAP S S S S R : A4075, A4074 B/H not compatible with IBS
PWT AGAP S S S S See 5.15.9
roaming in homogeneous ABC-F2 network S S S S
in noisy environment S S S S Management option
multi-ACT handover S S S S ACT linked with INTOF
multi-PARI N N N N
mixity with RBS : R : no handover between RBS/IBS in different eMG/ACT
in eMG and ACT S S S S
in same ACT S S S S
in different ACT S S S S
P
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Features with IBS NG : Mixity possible with IBS 1G
same as IBS 1G, except PWT S S S S
shifted frequencies S S S S For China / Latin America
fast antenna diversity S S S S R : only with Mobile Reflexes sets and 82xx handsets. Management option
5.15.8. A4097 CBL CABLELESS TRANSPARENT SYSTEM CONNECTOR (TSC-DECT) A 4097 is phased-out since 2003
5.15.9. PWT FEATURES PWT = Personal Wireless Telecommunications

General features :
same as DECT system X X X X See 5.15.1
except on remote ACT with LIO N N N N
Protocol / level of service : PWT AGAP X X X X See also 5.15.4
Compatible sets : A4073 N N N N
Radio coverage by IBS 1G X X X X See 5.15.7
UTAM compliance X X X X
5.15.10. DECT OVER CAMPUS

Available only with ACT CS / peripheral ACT on INTOF X X X X
Campus network :
on area (campus) with continuous / overlapping radio coverage between nodes X X X X
in homogeneous ABC-F2 subnetwork X X X X
ABC-F2 links :
carrying communications, signalling and system clock X X X X
static link on E1-CCS X X X X
hybrid link with signalling on IP X X X X With INTIP
ABC Direct IP link X X X
DECT synchronization links :
from master node to slave nodes interconnected in star topology X X X X
by DTM in master node and INTOFS in slave nodes X X X X In main ACT of each node
system clock provided by master node to slave nodes X X X X
CPU6 / CPU7/CPU8 mandatory on slave nodes X X X X Only CPU8 with R101.0
base stations distributed on subnetwork nodes X X X X
full RBS or full IBS equipment (no mixity) X X X X
with IP-xBS X X X X
With IP DECT Access Point N N N N
boards supporting RBS in campus :
DECT8 X X X X
Campus mobility :
external handover between nodes X X X X
level of service DECT UA / GAP / AGAP X X X X
compatible sets :
82xx Handets X X X X
same level of service in all nodes as in home node X X X X
service available in other nodes in case of home node failure X X X X
call recovery in case of : Same behaviour as without campus network : see 5.15.1
radio link failure X X X X
synchronization failure X X X X
sets without external handover capability moving outside home node coverage D D D D
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Comments
Distant mobility : Roaming from distant node to campus subnetwork
visiting set benefits from campus mobility X X X X
except transfer of last number for redial, messages, appointment reminder from home node N N N N
5.15.11. DECT / PWT SECURITY

Authentication mode :
authentication through User authentication Key computation X X X X
DECT / PWT Standard Authentication Algorithm X X X X
with IBS on Common hardware X X X X
Encryption mode :
with ACT and RBS on :
DECT8 X X X X
with ACT and IBS X X X X
with IP-XBS X X X X
transmission of encrypted data X X X X
random Derived Cipher Key used in cryptographic algorithm X X X X
call released in case of cipher failure X X X X
multi-PARI X X X X
5.15.12. 8318 SIP-DECT single Base station For 8328 see Datasheet and 2.Terminals thumb
8318 SIP-DECT single Base station X X X X 8318 phased out April 2024
Roaming in homogeneous ABC-F network N N N N
Handover N N N N
Antennas diversity X X X X
Access to LDAP Directory X X X X
Provisionning through TFTP X X X X
Web based management X X X X
Codec X X X X
G.711 X X X X
G.729 X X X X
Hotel Application Compatibility N N N N
5.15.13. 8378 DECT IP-xBS base station

8378 DECT IP-xBS for indoor use X X X X Ingress Protection: IP 40
8378 DECT IP-xBS for Outdoor use X X X X Ingress Protection: IP 55
Worldwide available and supported X X X X For Europe/ Asia / Latin America/USA
Support of external antennas X X X X
DECT
Maximum number of simultaneous active calls : 11 X X X X
DECT over the air synchronization X X X X
DECT over IP synchronization N N N N
Audio Codec: G726 X X X X
Protocols: GAP, AGAP X X X X
DECT encryption R R R R R: Only without mix with IBS/RBS
2 DECT channels reserved for Alarms N N N N Planned with a maintenance release of R12.2
IP
Connectivity on IP 10/100Base-T X X X X
Support of static IP address X X X X
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Comments
POE class 2 X X X X
IPV4 X X X X
IPV6 N N N N
Audio Codec : G711, G729 X X X X
Protocols : TFTP, DHCP, LLDP MED, UDP X X X X
Framing: 20ms X X X X
Firmware upgraded through OXE X X X X
Background download of Firmware X X X From R100.0 MD3
Noisy environment compatible R R R R Only with 82xx Handsets
multi-ACT handover N N N N planned with a future release
multi-PARI X X X X From R12.2 MD2

mixity with IBS/RBS Roaming
in eMG and ACT R R R R See DECT engineering rules document
in same ACT R R R R See DECT engineering rules document
in different ACT R R R R See DECT engineering rules document
mixity with IBS/RBS handover
in eMG and ACT X X X X From R12.2 MD2
in same ACT X X X X From R12.2 MD2
in different ACT X X X X From R12.2 MD2
mixity with 8340 IP-DECT Roaming D D D D See DECT engineering rules document
mixity with 8340 IP-DECT handover N N N N
fast antenna diversity X X X X
DECT handsets supported R R R R R: Only 82xx handsets supported
Handsets firmware upgrade over the air (aka SUOTA) X X X X
5.15.14 8379 DECT IBS

8379 DECT IBS for indoor use X X X X Mixity possible with IBS 1G, and IBS NG
8379 DECT IBS for outdoor use X X X X Mixity possible with IBS 1G, and IBS NG
Connectivity with two UA links :
eMG and UAI or MIX boards X X X X
ACT and UA boards X X X X See Platform 1.1.3 for more details on available or supported boards
protocols :
DECT UA, GAP, AGAP R R R R R : A4075, A4074 B/H not compatible with IBS
PWT AGAP X X X X See 5.15.9
in noisy environment X X X X Management option
multi-ACT handover L L L L ACT linked with INTOF
multi-PARI N N N N
mixity with RBS : R : no handover between RBS/IBS in different eMG/ACT
in eMG and ACT R R R R
in same ACT X X X X
in different ACT R R R R
World wide product X X X X For Europe/ Asia / Latin America/USA
fast antenna diversity R R R R R : only with 82xx handsets Mobile Reflexes sets. Management option
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Comments
5.16. VOICE OVER IP GENERAL FEATURES
5.16.1. VOICE CODING AND QUALITY

Voice coding algorithm : The algorithm must be the same in a sub-network
G711 X X X X With Packet Loss Concealment
With Voice Activity Detection (G723.1A) or without VAD (G723.1). Not supported by
G723 R R R R recent handsets (80x8) anymore
G729 X X X X without VAD (G729A)
G722 (wide band) L L L L IP phones, OMS conferencing, SIP trunk
OPUS (Super Wide Band) L, R L, R L, R L, R From 12.3.1. Only between 80x8S Noé IP phones and Essential/Enterprise IP DeskPhones
Fast Start mode (algorithm adaptation to other side) : With INTIP / eMG and H323 V2
with ABC-F2 over IP X X X X
with another compatible H323 equipment S S S S Since R11.2.1.
IP framing :
30 ms (G711 / G723 / G729) X X X X Standard voice quality
20 ms (G711 / G729) X X X X Enhanced voice quality (higher bandwidth used). Not available with LIOE
40 ms (G729) X X X X Lower bandwidth used. Not available with LIOE
Echo cancellation :
128 ms depth X X X X based on Armada daughter board on GD3, GD4, GD-XL (from R100.1 MD3)
64 ms depth X X X X With MADA1 / MADA3 (GD / GA) or GIP4-1 / GIP4-4 (INTIP / INTIP2)
32 ms depth X X X X With MCV8/MCV24 (GD / GA) or GIP6 (INTIP)
20 ms depth N N N N With INTIP
16 ms depth N N N N With LIOE
Quality of service :
802.1Q (VLAN Id) X X X X
802.1p (voice priority in Ethernet frame) X X X X
ToS / Diffserv (voice priority in IP packet) X X X X
IP profiles :
minimum QoS level required to establish the call on IP N N N N
overflow on other link possible if minimum QoS level not available N N N N
5.16.2. DIRECT RTP See also Networking Services 6.3.5

Peer to peer switching between IP equipments X X X X
5.16.3. ENCRYPTION - IP Touch Security/IP Premium Security D D D N Solution is Deprecated and incompatible with R101.0
IP Touch security solution with SSM box and MSM box D D D -
IP Touch security solution with SSM-RM and MSM-RM S S S - Since R11.2.1.
introduced with R11.2.1, retrocompatible with R10.1.1. Mix of RM and IP Premium is
IP Touch security solution with IP Premium SSM and IP Premium MSM X X X - possible (not box)
IP signaling encryption - note: in the following xSM means RM or IP Premium, except when specified
IP DeskPhones: ALE-20, ALE-20H, ALE-30H, ALE-300, ALE-400, ALE-500 N N N - not ciphered
Alcatel-Lucent 8082 My IC Phone N N N -
Alcatel-Lucent 8002 and 8012 DeskPhone N N N -
Alcatel-Lucent 8001 DeskPhone N N N -
8 serie terminal X X X -
Reflexes IP terminals N N N -
SIP terminals N N N -
H323 equipments N N N -
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Comments
IP Desktop Softphone N N N -
GD-x-GA-x with MSM X X X - Not supported on GD-XL
GD-2 with signaling encryption (MgSec) S S S - License is phased out
GD-3-GA-3 with encryption (SoftMSM) X X X -
INT-IP2 with MSM X X X -
INT-IP3 with SoftMSM X X X -
4645 with MSM or SSM X X X -
OTMS/OTMC with MSM RM or IP Premium X X X - Label change, IP Premium has been added
Redundancy with SSM X X X -
My Messaging with MSM RM S S S -
ABC-F2 links X X X - R: not ABC Direct IP Link
GD-x signalling link encryption X X X -
OXE Media Services with SSM or MSM (RM or IP Premium) X X X -
Other applications N N N -
Voice over IP encryption -
IP DeskPhones: ALE-20, ALE-20H, ALE-30H, ALE-300, ALE-400, ALE-500 N N N - not ciphered
Alcatel-Lucent 80x8 Premium Y Y Y - includes 8018
Alcatel-Lucent 8082 My IC Phone N N N -
Alcatel-Lucent 8002 and 8012 DeskPhone N N N -
Alcatel-Lucent 8001 DeskPhone N N N -
8 serie terminal X X X -
Reflexes IP terminals N N N -
IP Desktop Softphone N N N -
GD-x-GA-x with MSM X X X -
GD-2 with native signaling encryption (MgSec) N N N -
GD-x-GA-x without MSM N N N - Not ciphered
GD-4-GA-4 with MSM N N N - Not compatible
INT-IP2 with MSM X X X -
INT-IP3 with native encryption (SoftMSM) X X X -
4645 with MSM or SSM X X X -
OTMS with MSM-RM or IP Premium X X X -
Redundancy with SSM X X X -
My Messaging with MSM-RM S S S -
ABC-F2 hybrid links X X X -
OXE Media Services with SSM or MSM RM or IP Premium X X X -
Other applications N N N -
Fax encryption
eMG with MSM L L L -
INT-IP with MSM L L L -
requires IP Premium Modules (SSM and MSM). See "terminals", "platform"s thumb for
IPv6 & encryption X X X - compatibility.
5.16.4. IP ADDRESSING / DHCP

Static IP addressing X X X X
Delivery of configuration parameters to clients by DHCP server :
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dynamic IP client address X X X X
router address X X X X
sub-network mask X X X X
address lease time X X X X
TFTP server IP address X X X X
automatic VLAN assignment X X X X
DHCP server modes :
Noé IP clients X X X X
all clients X X X X Only for basic DHCP features, not recommended
SIP phones with option 66 N X X X
5.16.5. IP DOMAINS
Domain types :
IP type : IP equipments exchange directly signalling and voice packets L L L L Local backbone (per default)
non IP type : IP equipments exchange directly only signalling packets L L L L With INTOF, …
Domain facilities :
coding algorithm (different for intra and extra domain) L L L L
quality of service L L L L For Reflexes IP terminals and 8 serie
limitation of voice channels outside the domain for :
internal calls L L L L
external or internal calls with ARS overflow on other link L L L L
voice guide / music on hold broadcast possible from other domain L L L L
5.16.6. SIP GATEWAY

SIP entities :
OmniPCX SIP terminals X X X X
external SIP gateways X X X X
SIP access to public network X X X X
SIP/TLS trunks ("ISDN" level of service) with IP Premium security D D D N
With SRTP X X X -
Without SRTP X X X -
Compatibility with ABC-F network encryption X X X -
Compatibility with protected SIP applications (with MSM-RM) R R R - Voice messaging, conferencing
SHA-2 certificates signing X X X - Requires xSM Premium with >= 4.1 firmware
TLS 1.2 X X X - From OXE 12.3.1, if SIP TLS managed by OXE no more by SSM
SIP TLS trunks on non encrypted OXE, without SRTP (in addition to UDP, TCP) N N X X Does not require Native Encryption licences
SIP/TLS gateways ("ABC-F" level of service) N N R R with VAA
SIP services :
registrar and localization (URL, IP address) X X X X
localization back-up on duplicated eCS X X X X
dictionary service using SIP dictionary, phone book, DNS (phone number, URL) X X X X
proxy for SIP messages interpreting / routing X X X X
gateway for communications between SIP and other internal or external users X X X X See Users Services 3.1.6 for more details
authentication (http digest authentication MD5) R R R R R : availability depending on SIP terminal type
Fax T38 X X X X
5.17. SYSTEM SECURITY

Up To date components
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Comments
Linux 64bits, Rocky Linux 8.9 N N N X
Open SSL 3.x N N N X
Passwords :
secured configuration mode X X X X
enhanced password checking X X X X Minimum Password Length: 14 characters in R101.0 instead of 8
aging passwords X X X X
Access control on IP :
secured configuration mode X X X X
trusted hosts X X X N List of addresses allowed to connect
services filtering with TCP Wrapper :
by profile X X X N List of facilities
by facility N N N N
"IP Tables " firewall to replace Trusted Host/TCP Wrapper N N N X Mandatory , no more optionnal as for Trusted Hosts/TCP wrapper
secured address ranges X X X X
Host key Authentication X X X N
Public key Authentication N N N X
Non secured protocols removed: telnet, rlogin, rexec, rsh N N N X
secured remote access via SSHv1 X X N N SSHv1 obsolete. From R100.1 MD7
secured remote access via SSHv2 X X X X Mandatory from OXE R101.0
SNMP V3 enforcement (removal of SNMP V1, V2C) N N N R Not in case of migration
SFTP enforcement (removal of FTP) N N N X
Single Sign on for maintenance of different OXE components using SSHPass N N N X
up to 3 different network interfaces and planes (management, storage, services). Requires
Multi-planes segregation with physical or logical segregation X X X X R12.2 MD1 minimum
Appliance Server with physical segregation X X N N up to 3 planes
Generic Appliance Server N N N N
Virtualized OXE on Vmware with physical segregation X X X X up to 3 planes.
Virtualized OXE on Vmware with logical segmentation X X X X up to 3 planes.
Virtualized OXE on KVM with physical segregation N N N N
Virtualized OXE on KVM with logical segmentation N N N N
Virtualized OXE on Hyper-V with physical segregation N N N N
Virtualized OXE on Hyper-V with logical segmentation N N N N

CPU8 X X X X up to 2 planes
CS-3 X X X X up to 2 planes
Access control by ISDN identification :
list of trusted callers X X X X
for secured data terminal X X X X
for application access R R R R R : only available with ACT CS and IO2x/OBCAx (see Platform 1.1.3)
Application authentification :
authentication of calling configuration application :
station identity name X X X X
password associated to station identity (encrypted) X X X X
usernames X X X X
lists of usernames X X X X
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local / network access control per username (broadcast) X X X X
authentication table modification control for 47xx X X X X
availability : MGR, 87XX X X X X
log file of (un)successful connections : timestamp X X X X
OXE software integrity N N X X
GD-x Binaries authentification X X X X
GD-XL Binaries authentification X X
Configuration per domain X X X X See Management Services 7.1.4
MAO commands historic :
MAO commands list L L L L
detailed MAO commands L L L L
call handling history L L L L
login history L L L L
Transfer rights X X X X
Specific categories for DISA and external forwarding X X X X
Lock of DISA trunk after malicious attempts X X X X
DECT / PWT security X X X X See 5.15.11 for more details
SIP Gateway security X X X X See 5.16.5 for more details
Hotel security X X X X See 8. Hotel and Hospital Services
Messaging security X X X X See 9. Messaging Applications
Login authentification with Radius Server X X X X
Security status tool to assess OXE global security configuration X X X X cf § 7.1.6
5.18. MULTICOMPANIES / MULTIDEPARTMENTS FEATURES
5.18.1. ENTITIES
Capability per entity / department :
status (day, night, fwd1, fwd2) X X X X
music on hold, voice guides X X X X
abbreviated table range L L L L
night service X X X X
site number for outgoing calls X X X X
attendant recall X X X X
general attendant call X X X X
external charging L L L L On A8770 only. Not available on real time output
outgoing status per entity X X X X The set takes the status of the entity (instead of node)
5.18.2. MULTICOMPANIES SYSTEM

Company parameters : Common company defined for centralized services / intercompanies call rights
entity number X X X X See 5.18.1 for features associated to entities
company call number X X X X
Subscriber parameters :
complete subscriber number = company call number + short number X X X X
mailbox number = complete subscriber number X X X X
right to intercompanies call X X X X
Intracompany calls with short or complete numbers X X X X
Intercompanies calls only with complete numbers X X X X
Phone book :
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Comments
per company with subscribers complete numbers X X X X
entire phone book consultation possible according users rights X X X X
Voice mail :
centralized voice mail for all companies X X X X
or dedicated voice mail per company X X X X
direct access to mail box from local user or from public network X X X X
message deposit from local user by prefix X X X X
Call distribution :
centralized attendants for all companies X X X X
or dedicated call distribution per company X X X X
management from attendant console : Only for its company if dedicated
categories, cost center, password, forwardind, DND, appointment X X X X
accounting supervision X X X X
DECT/PWT sets registration X X X X
Charging ticket :
with entity number X X X X Not available on A47xx accounting application
with company name X X X X Not available on real time accounting output
Numbering and routing :
common :
subscribers complete numbers X X X X
direct abbreviated numbers X X X X
prefixes for services, outgoing calls, attendants, hunting groups X X X X
per company :
subscribers short numbers X X X X
abbreviated numbers by area X X X X
call barring X X X X
ARS services X X X X
DECT/PWT roaming over complete multicompanies system X X X X
Other intracompany features : same as monocompany system X X X X
Other intercompanies features : According users rights
transfer, conference X X X X No right control on meet-me conference
call back, directed call pick-up X X X X
call forwarding X X X X Right control on activation and on call
associate, supervision, manager-secretary X X X X
substitution, DISA X X X X
minimessaging X X X X Call back possibility according rights
Automated Integrated Attendant X X X X
Restriction : with call center, hotel N N N N
5.19. CALL RESTRICTION SERVICES
5.19.1. IVORY TOWER / TAP Ivory Tower functionality is not compatible with public SIP trunks
External outgoing and incoming calls submitted to general alarm level and call restriction categories X X X X
New external calls accepted or refused (with specific display or voice guide) X X X X
Established external calls can be released in case of alarm level increase X X X X According to categories
Modification of general alarm level by management tools, attendants or specific users X X X X
5.19.2. MINIMIZE
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External outgoing calls submitted to general alarm level and call restriction categories X X X X
New external outgoing calls accepted or refused (with specific display or voice guide) X X X X No release of established calls
Modification of general alarm level by attendants X X X X
5.20. MULTILEVEL PRECEDENCE AND PREEMPTION (MLPP)

Priority call activation mode : implicit / explicit by prefix X X X X According to user's rights
Preemption call processing depending on caller / called priority levels and rights X X X X Priority (precedence) assigned to users for implicit / explicit mode
Preemption call to free terminal : specific ringing / display X X X X
Preemption call to busy terminal :
timed beep (except on conference or third party intrusion) / specific display X X X X
display of hang-up waiting message with timeout X X X X
release of established call if overflow of hang-up timeout X X X X
new preemption call processing after hang-up X X X X
Routing resources preemption for priority call :
display of hang-up message on involved terminals X X X X
release of calls using the required resources X X X X
preemption call processing using released resources X X X X
Resources that can be restricted from MLPP use
Public network trunks X X X X Public trunk groups can be forbidden to MLPP by configuration
User sets X X X X y configuration
Restrictions (MLPP is not available): N N N N
attendant sets, SIP sets N N N N
ABC/IP link, ABC/IP trunk group N N N N
SIP trunk group, H323 trunk group N N N N
5.21. SYSTEM ACCESS FOR MOBILE PHONES
5.21.1. UBIQUITY Ubiquity Enterprise. End of Sale Q3 2023

Integration of cellular systems : GSM X X X X
Associate with same directory number :
cellular set X X X X
Reflexes UA, Reflexes IP, 8 serie or 9 serie X X X X
voice mail R R R R R : only with A4645
Making calls :
secured system access by dedicated PIN (PAM) X X X X Private Access for Mobile
DISA level of service X X X X CLIP mandatory
Receiving calls :
basic mobility assistant : forward received call to voice mail, mobile set X X X X Manageable assistant
advanced mobility assistant : forward received call to voice mail, mobile set, attendant, DN X X X X
5.21.2. MOBILE EXTENSION

OmniPCX services access from GSM set D D D D Also available for remote fixed DTMF set
Available with ACT and CMP board D D D D
Based on DTMF codes and reply/release signalling from network D D D D
Services :
making calls with authentication by personal code D D D D
receiving calls D D D D
enquiry call, broker's call, 3 participants conference, transfer D D D D
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calling number on GSM set D D D D R : if provided by GSM carrier
twinset D D D D No calling number on twinset
5.21.3. REMOTE EXTENSION

OmniPCX services access from external terminals :
cellular sets / fixed sets X X X X With DTMF capability.
Mobile IP Touch terminals X X D D See Terminals 2.2 for more details. DTMF outband in H245 signaling
Access by external trunks :
E1-CCS (ISDN), T1-CCS, T1-CAS X X X X
H323 S S D D S = Since R11.2.1.
SIP R R R R R: Without Direct RTP
Based on DTMF codes and specific DISA number X X X X
Services : Availabilty of each service depending on terminal and network capability
making calls with :
automatic identification by CLI X X X X
manual identification by remote number and authentication by personal code X X X X
receiving calls with CLI X X X X Standard public number, private number or subaddress
all services activated by prefix (forwarding, appointment reminder, …) X X X X
all services activated by suffix (enquiry call, call back request, …) X X X X
supervision, twinset, manager-secretary, hunting group, softphone X X X X
function keys (for enquiry, broker, conference, transfer, release) X X X X
programmable keys (for all services) X X X X
secondary set of hotel suite X X X X
restrictions :
dial by name, minimessaging, message notification N N N N
ubiquity service, notification server alarm set, call center agent N N N N
initiator of casual or master conference, attendant N N N N
hotel room set, main set of hotel suite N N N N
Activation/Deactivation of remote extension by end-user through prefixes X X X X
Avoid Voice Messaging overflow in case of out of service / unreachable external terminal X X X X
Overflow on associate user after time-out when external terminal is off X X X X
Immediat overflow on associate user when external terminal is unavailable X X X X
5.22. OMNIACCESS WLAN INFRASTRUCTURE
5.23. MULTI TIME ZONE See also Terminals (voice : 2.1.2, data : 2.8.5)
Time Zone per IP Domain X X X X
Local Date & Time display on digital / IP proprietary sets X X X X
Wake-up & appointment reminder X X X X
Non answered calls X X X X
Time update by ISDN and in network X X X X
Calling’s Time Zone in CDRs X X X X
Auto-updating for summer/winter hour X X X X
5.24 Desk Sharing

Desksharing on Essential and Enterprise IP DeskPhones R X X X
Desk Sharing on x8 sets R R R R EE sets and business users only
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Desk Sharing on 8082 Premium R R R R business users only
Desk Sharing on 80x8 Premium R R R R business users only
Desk Sharing on IPDSP R R R R business users only, from R12.3.1
Desk Sharing on x9 sets and Essential TDM N N N N
Desk Sharing on other set types N N N N eg DECT, WLAN , SIP
Desk Sharing through ABC-F2 network R R R R No CAC management
Over logon from an other set X X X X
Over logon on an already logged set X X X X
Automatic log off at predetermined time X X X X
R = Since R11.2.1. no over-logon, no forward of DSS, no cancel of forward of DSU if
Desk sharing service via NFC Extended Mobility R S S S logged-off, limits on log-off from deskphone.
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R12.4 R100.0 R100.1 R101.0
Comments
6.1. OMNIPCX PRIVATE NETWORKS Alcatel Business Communication protocol - Features level 2
6.1.1. ABC-F2 HOMOGENEOUS NETWORK

Network (sub-network ) of OmniPCX Enterprise / 4400 : See 6.3
using ABC-F2 links X X X X
Supra-network (network of OmniPCX Enterprise / 4400 sub-networks) :
using ABC-IP trunk groups X X X X Heterogeneous network: only with R8.0.x/R7.1
using ABC-F2 trunk groups X X X X See 6.3.1
with nodes at current supported release levels X X X X Network feature level of the lowest Release
Homogeneous numbering plan X X X X
Heterogeneous numbering plan between sub-networks X X X X See 6.2.1
Adaptative routing relative to the links (not ARS) in the same sub-network X X X X
Adaptive routing relative to ABC VPN aspects in the same sub-network X X X X
Centralized attendant group X X X X
Attendants spread over supra-networks X X X X
DDI call distributed to network wide users X X X X
Transfer with route optimization X X X X
Dedicated time slots towards multiplexers for : With E1 between OmniPCX and multiplexers
non compressed data and fax calls X X X X
compressed voice calls X X X X
Transit through OmniPCX for all supported trunk group types X X X X
Distributed trunk groups : Not available in supra-network
trunks load sharing over the network X X X X
trunks of one trunk group can be distributed in nodes of homogeneous network X X X X
one trunk group allows access via different routes (dynamic routing) X X X X
type of trunks : digital E1 / T0 / T1-CCS trunks X X X X
Centralized network management console : only through remote node access X X X X
6.1.2. ABC-F1 HETEROGENEOUS NETWORK Alcatel Business Communication protocol - Features level 1
6.1.3. QSIG HETEROGENEOUS NETWORK Q interface SIGnalling

Interworking between PBX of heterogeneous manufacturers X X X X
QSIG-BC :
Calling Line Identification Presentation (CLIP) X X X X
No replied ISDN calls repertory X X X X
COnnection Line identification Presentation (COLP) X X X X
Sub-address X X X X
Calling/Connected Line identification Restriction (CLIR) X X X X
ISDN key facilities X X X X
Data calls (bearer capability , layer compatibility) X X X X
Failure management (out of service , busy , ...) X X X X
Call queued in the right trunk/subscriber queue for attendant X X X X
More than 8 digits private numbering plan X X X X
External barring in OmniPCX X X X X If the seized trunk is over the QSIG
Ticket with duration for outgoing calls thru Qsig X X X X
Ticket with directory number for outgoing calls coming thru QSIG X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Public trunks can be located on any node X X X X
QSIG-GF :
Calling Name Identification Presentation (CNIP) X X X X
COnnected Name identification Presentation (CONP) X X X X Called name and busy name
Calling/Connected Name Identification Restriction (CNIR) X X X X
Call transfer by joining X X X X
Path replacement X X X X
Call Forwarding Unconditional or delayed / on busy or No Reply (CFU/CFNR) X X X X
Call Completion on Busy Subscriber (CCBS) X X X X
Call offer X X X X
Advice Of Charge : during call (AOC/d), at end of call (AOC/e) X X X X
Call Completion on No Reply (CCNR) X X X X
Transparent ABC-F2 transit thru QSIG node X X X X
Call intrusion X X X X
DND X X X X
Message Waiting Indication (MWI) :
used for centralized voice mail on OmniPCX, with users on other QSIG-GF systems X X X X
interoperability with QSIG-GF systems : limited to IPC Dealerboard X X X X
message deposit notification to user X X X X
consultation of mailbox and management of messages by user X X X X
only one simultaneous connexion to voice mail X X X X
6.1.4. ABC VIRTUAL PRIVATE NETWORK (ABC-VPN) ABC Hybrid links

VPN overflow : In case of private network saturation (or without dedicated voice channels)
voice channels overflow to private or public links :
E1-CCS, T0, T1-CCS, T1-CAS, DASS2 X X X X
E1-CAS, DPNSS X X X X
analog lines X X X X NDDI not supported for VPN overflow
compressed link X X X X See 6.3.4
H323 trunks X X X X
SIP trunks N N N N
permanent signalling link :
remains private on D channel X X X X
can use hybrid link services X X X X See 6.3.3
ABC-F2 level of service X X X X
limitation of VPN calls per direction X X X X
VPN cost control :
cost limits for sets X X X X Including data terminals (S0, TA ...)
interworking with ARS X X X X
Full VPN : R : only available with ACT CS and IO2x/OBCAx (see Platform 1.1.3)
voice channels and signalling link overflow R R R R
using dynamic links R R R R See 6.3.2
ABC-F2 level of service R R R R
6.1.5. INTEGRATED SERVICES VIRTUAL PRIVATE NETWORK (ISVPN)

Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
6.1.6. ATOUT RPV VIRTUAL PRIVATE NETWORK
6.1.7. TIE-LINE NETWORKS Available analog and digital protocols : see Platform and Interfaces 1.2
6.1.8. DPNSS NETWORK Digital Private Network Signalling System
6.1.9. DSS1 NETWORK Digital Signalling System number 1
6.1.10. PCMRAD NETWORK For Portugal
6.1.11. ATM 155 Mb/s NETWORK completely phased-out
6.1.12. ATM 2 Mb/s NETWORK completely phased-out
6.1.13. METEOR NETWORK For France only
6.1.14. BEMILCOM NETWORK
6.1.15. RADIO LINKS NETWORK
6.2. NETWORK ASSOCIATED SERVICES Complementary to 6.1
6.2.1. HETEROGENEOUS NUMBERING PLAN

Only between sub-networks X X X X
Internal short dialling numbers :
all type of sets and attendant console X X X X
can be recorded in Reflexes sets / 8 serie / 9 serie repertory and programmable keys X X X X
can be DDI numbers X X X X
can be used for local features (forwarding , substitution ...) X X X X
data circuit establishment X X X X
in nodes or group of nodes X X X X
Open numbering plan for directory number lenght greather than 8 digits X X X X ABC-F and QSIG-GF service restriction
Support of ABC-F and QSIG protocols X X X X
ABC-F2 / QSIG level of service X X X X
Different nodes can have same subscriber party number X X X X
Network prefix for calls between sub-networks X X X X
6.2.2. VOICE PRIVATE TO PUBLIC OVERFLOW

Available in ABC-F2 homogenous network :
In case of saturation of ABC links X X X X Limited to voice and fax calls. Not available for data
In case of break down of ABC links : back-up X X X X
Overflow informations in the ticket for charging X X X X
Overflow counters for traffic analysis X X X X Number of rerouted calls from each node and each sub-network
Subscriber COS barring X X X X
In supra-network X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Available between MG : Not available for internal calls to SIP extensions/SIP devices
In case of saturation of IP links R R R R R :See Feature documentation for restrictions
In case of break down of IP links : back-up R R R R R :See Feature documentation for restrictions
6.2.3. TRANSIT
Transit through OmniPCX to private or public network :
from an incoming tie-line X X X X
from an incoming DDI / E1 / T0 / T1 / IP trunk X X X X
allowed in case of call routed with Intelligent Routing Service (ISR) R R R R R: Only on business calls and from the RSI node
Transit control using connection categories X X X X
6.2.4. Automatic Route Selection (ARS)

ARS services :
Route selection : the system chooses the carrier in place of the user X X X X
Congestion overflow X X X X
Forced on net X X X X
Break-out X X X X
Break-in using indirect access with DISA X X X X
Multi-carrier access :
on the same trunk group X X X X
on different trunk groups X X X X
undirect access for carrier behind carrier X X X X
ARS mechanisms :
Cost limit barring per user/installation status X X X X Forcing to wait for costless route
Management of authorization access code X X X X
Management of route list X X X X
Manageable number of route list / route per list L L L L
Time based tables :
calendar management : weekly and daily programmation, bank holidays X X X X
time frame management X X X X
Dedicated voice guide when not using the cheapest route X X X X
Initial dialled number displayed / ticketed before translation by ARS mechanism X X X X
Entry points for ARS : direct dialling / business / private / project calls X X X X
Available / interworking with :
ABC-F2 / ABC VPN X X X X
QSIG X X X X
ISVPN X X X X
ABC-F1 S S S S
Interworking with voice mails, outgoing calls from voice mail X X X X
Available for voice / data / terminal adapter :
check for transfert capability for data call X X X X
route quality for data call X X X X
ARS with "basic signalling" trunkgroups (weak ARS) :
ARS second route only invoked on second (timed) attempt to reach a set X X X X
ARS server : ARS tables centralized on a server node : Internal rerouting not possible
between different sub-networks X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
in same sub-network X X X X
6.3. NETWORK INFRASTRUCTURE Complementary to 6.1
6.3.1. STATIC LINKS / TRUNKS ABC-F2 links with voice channels and permanent established signalling channel
Supported link / trunk types in ABC-F2 network :
E1-CCS X X X X
fractional E1 X X X X Part of time slots used on E1-CCS
T1-CCS X X X X
T0 X X X X
6.3.2. DYNAMIC LINKS ABC-F2 signalling channel established only in case of call
Signalling channel establishment :
on call handling application request X X X X
on applications request if allowed by MAO X X X X
Backup of dynamic links in case of switchover X X X X
Supported link types : Sub-address service required
64 Kbits B channel R R R R R : only available with ACT CS and IO2x/OBCAx (see Platform 1.1.3)
X25 X X X X
IP X X X X
compressed link X X X X
Managed timer for release of support channel X X X X
Managed timer for excessive call duration X X X X
6.3.3. HYBRID LINKS ABC-F2 signalling and voice resources on different physical links
Supported link types for voice B channels in ABC-F2 network :
E1-CCS, T0, T1-CCS, T1-CAS X X X X
multidirectional ISDN B channels (E1-CCS, T0, T1-CCS) X X X X
IP X X X X See 6.3.5
E1-CAS X X X X
analog tie-line X X X X
asymmetric voice access X X X X E1-CAS <--> multiplexer <--> analog tie-lines <--> multiple directions
multidirectional ABC link through multiplexers X X X X E1-CCS <--> multiplexer <--> E1-CCS <--> multiple directions
compressed link X X X X See 6.3.4
Supported link types for ABC-F2 signalling : R : only available with ACT CS and IO2x/OBCAx (see Platform 1.1.3)
IP X X X X See 6.3.5 and 6.1.4
D channel on ISDN / QSIG-GF N N N N
X25 in D channel on ISDN N N N N
switched B channel on ISDN N N N N
permanent B channel on ISDN / E1-CAS / S0FV N N N N
X25 in B channel on ISDN N N N N
compressed B channel on ISDN N N N N
V24 sync. on analog line with modem N N N N
V24/V35 sync. on digital line with multiplexer / on data network N N N N
Signalling link can be dynamic X X X X See 6.3.2
Multiple hybrid links between 2 adjacent nodes :
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
supported link types for voice channels can be different X X X X
supported link types for signalling can be different X X X X
main / standby signalling link : switchover in case of breakdown :
permanent link X X X X
on request X X X X
Backup of communications in case of CPU switchover X X X X
6.3.4. VOICE COMPRESSION D D D D
6.3.5. VOICE OVER IP NETWORKING H323 networking

Ethernet access by :
eMG (10/100 Mb/s half/full duplex, auto sensing) X X X X
ACT with INTIP-A (10/100 Mb/s half/full duplex) X X X X
ACT with LIOE (10 Mb/s half duplex) N N N N R : LIOE not supported in R5.x (or R4.x) nodes in network with R6.x nodes
OmniPCX network nodes interconnection with ABC IP Hybrid links :
infrastructure :
hybrid link on IP and ABC VPN overflow on trunk line over IP X X X X See also 6.1.4
limitation of VPN calls according to available bandwidth X X X X
level of service : ABC-F2 X X X X
communications :
voice X X X X
fax Group 3 max 4800 b/s X X X X
fax Group 3 max 9600 b/s with eMG X X X X R : from R5.1.2
fax Group 3 max 9600 b/s with ACT R R R R R : not available if transit with LIOB/P/X (remote ACT)
data on Reflexes plugware, Terminal Adapters and ISDN interfaces R R R R R : only video services on S0
6.3.5.1 OmniPCX and H323 equipments interconnection : D D D D Supported only with CCA Nomadic feature
6.3.6. ABC DIRECT IP LINK

OmniPCX network nodes interconnection with ABC Direct IP links X X X
ABC-F level of services like ABC IP hybrid link X X X
Simplified configuration vs ABC hybrid links X X X
Migration from ABC IP hybrid link to ABC Direct IP Link X X X
Interconnection without H323 trunks (vs ABC hybrid links) X X X H323 ressources not required
Native encryption on ABC Direct IP Link X X X
Meshed signaling links between nodes X X X
Overflow private to public when link out of service (with basic services) R R R
Overflow private to public when link is saturated (without ABC services) R R R
Call Admission Control: per call
per link between 2 nodes X X X
globally per node also including ABC trunk and SIP trunk X X X
Restrictions
All nodes in ABC subnetwork in R100.0 minimum R R R
All nodes in ABC subnetwork connected through ABC direct IP Link exclusively R R R
Not compatible with T2 ABC link or ABC hybrid link (ABC subnetwork perimeter) R R R
Not compatible with Thales encryption R R R
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Services available with ABC direct Link but not with ABC-Hybrid linls
Caller geolocation on SIP trunk (RQOXE- 615) X X Mandatory
SIP SEPLOS video X X X Recommended
SIP Agent (ALES PC) X Mandatory
SIP SEPLOS Encryption N
6.3.7. SIP TRUNKING See 3.1.7 for detailed services

6.3.8 ABC-IP TRUNK GROUP
Backup of communications in case of CPU switchover X X X X
Link to Glossary
7 - OmniPCX Enterprise Management Services
R12.4 R100.0 R100.1 R100.1
Comments
7.1. CONFIGURATION See also 7.6 Centralized management applications
7.1.1. WIZARD BASIC INSTALLATION TOOL Phased-out
7.1.2. A4760I EXPERT INSTALLATION TOOL completely phased-out
7.1.3. GENERIC MANAGER INTEGRATED TOOL (MGR)

Configuration of all objects handled by the release on system console R R R R
Reduced set of manageable objects (mask) :
subscriber X X X X
subscriber keyboard X X X X
subscriber repertory X X X X
phone book L L L L
charging L L L L
abbreviated numbers L L L L
DECT/PWT sets X X X X
User interface :
country language L L L L
interactive character oriented interface (screen mode) L L L L
menus displaying (multiple choices) L L L L
access control (user/password identification) L L L L Unix login to OmniPCX
multi-objects mode on the same screen L L L L
on-line help L L L L
User commands :
creation of objects L L L L
deletion of objects L L L L
modification of objects X X X X For user in network
consultation of objects X X X X For user in network
possibility of value by default for configuration objects L L L L
utilities for repetitive operations (group of sets) L L L L
7.1.4. CONFIGURATION PER DOMAIN Not available in supra-network

Available only from A8770 X X X X
Manager rights per domain :
nothing allowed X X X X
get allowed X X X X
get + set allowed X X X X
get + set + create + delete allowed X X X X
Independant management of manager rights X X X X
Managed objects :
subscriber (and subordinate objects : keyboard ...) X X X X
data terminal X X X X
Consistency per domain :
multi-directory number X X X X
set supervision / data supervision X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
manager/secretary X X X X
phone book X X X X
numbering plan X X X X
Traffic analysis per domain X X X X Performed by A8770
Directory application per domain X X X X Performed by A8770
Charging application per domain X X X X Performed by A8770
Fault management per domain N N N N
7.1.5. INTEGRATED NETWORK MANAGEMENT

Consistency checks for network management : Not available in supra-network
considered tables :
translator X X X X
phone-book X X X X
abbreviated numbers X X X X
other tables : cost center , category ... X X X X
supervision keys X X X X
new node configuration X X X X
automatic operations for consistency logged in mao historic file X X X X
error log file edition X X X X
no action run : just to see X X X X
Network global data broadcasting : Not available in supra-network
available with permanent network links in automatic mode X X X X With defined frequency
available with dynamic network links in manual / automatic mode X X X X
local data (subscriber ...) broadcasted from every node X X X X
shared data (prefix , abbrev. ...) broadcasted from management node X X X X
selection of broadcast data X X X X
selection of broadcast nodes X X X X
selection of broadcast area :
depending on management operation and object type X X X X
outgoing broadcasting selection X X X X
incoming broadcasting selection X X X X
set/create/delete data operations only X X X X
available for management from A47xx, MGR, attendant X X X X
CMIP requests in log files, rcp file transfer using IP/X25 facilities X X X X
7.1.6. OTHER FEATURES AND TOOLS

Software licenses check L L L L
Display of empty physical addresses L L L L
Get / display of free directory numbers X X X X
Multi-criteria query on system console :
for subscribers, abbreviated numbers, numbering plan, entities L L L L
output to printer, file, terminal L L L L
Update external repertories with subscriber or repertory data (A8770, …) X X X X File transfer to PC
Automatic recognition of Reflexes UA sets plugged :
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
at start-up L L L L
by prefix L L L L
User moving X X X X
Audit tool to assess OXE security parameters X X X X cf. § 5.17
Alcatel Audio Station : X X X X
speach / music sound editor on external PC L L L L
source :
microphone L L L L
CD-ROM L L L L
flash card L L L L
sound files L L L L
tape recorder L L L L
target media :
flash card L L L L
downloadable files for OmniPCX X X X X
target records : See System Services 5.8.2, 5.8.3
voice guides L L L L
music on hold L L L L
A4645 voice mail integrated management : Not available in supra-network
mailbox directory number (= set directory number) X X X X
language of mailbox (= set language) X X X X
voice mail password (= set password) X X X X
type of mailbox (answering , answering/recording ...) X X X X
global parameters X X X X
class of service (content and users) X X X X
system distribution list X X X X
automated attendant entry / menu X X X X
VPIM X X X X R : available from R5.1.1
voice mail audit : subscribers vs mailboxes X X X X
voice mail system management remains on voice mail terminal L L L L
7.1.7. Integrated Web Based Management (WBM)

Supported desktop operating systems
Windows 7 X X X X
Windows 8 X X X X
Windows 8.1 X X X X
Windows 10 X X X X
Mac OS N N N N
Linux N N N N
Supported virtualization environments
Citrix X X X X
RDS X X X X
VMWare Horizons X X X X
Supported Devices
PC X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Android smartphones and tablets N N N N
Apple iPhone and iPad N N N N
Microsoft surface talets N N N N
Microsoft smartphones N N N N
Suported browsers
Chrome X X X X
Firefox X X X X
Internet Explorer N N N N
Safari N N N N
Edge N N N N
Suported languages
English X X X X
French X X X X
German X X X X
Spanish X X X X
Italian X X X X
Display using default browser language X X X X
Change default language X X X X
Integrated help X X X X
Security
Only HTTPS based connections X X X X
Radius authentication X X X X
Login
Admin name and login protected X X X X

Login credentials validity X X X X Validity time can be managed
Block account after maximum number of false crendentials X X X X Max number of false credentials can be managed
Account blocked period following false credentials X X X X Blocked period can be managed
Date and time of the last previous access to the OXE server N N X X
Login from the LAN X X X X
Logout from the application X X X X
Configuration X X X X
Tree navigation and view X X X X
Display objects in the tree view X X X X
Display and edit object attributes in list mode X X X X
Display help on attributes X X X X
Filter by objects X X X X
Filter by objects X X X X
Filter by an attribute X X X X
Event Log X X X X
Successful requests are notified X X X X
Popup on error request X X X X
Export event log X X X X
Mass provisioning X X X X user object and attributes only
Maintenance N N N N
Backup/Restore database N N N N
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
7.2. ACCOUNTING Integrated charging and access to external applications

Charging features also available on :
users sets X X X X See Users Services 3.1.4.3
attendants X X X X See Attendant Services 4.1.7
hotel applications X X X X See Hotel and Hospital Services 9.
7.2.1. TICKET FORMAT

Available on :
external accounting application X X X X
real time output on Ethernet X X X X
real time output on V24 RL RL RL RL R : only with restricted set of accounting ticket items
External call ticket :
in trunk node L L L L
in subscriber node L L L L
for voice mail outgoing calls L L L L
Private network call ticket : R : only on real time output on Ethernet, for successfull calls
ABC-F R R R R
QSIG R R R R
DPNSS R R R R
Local call ticket R R R R R:only on real time output on Ethernet and external accounting application, not on V24 output
Accounting ticket items :
called / calling number, initial dialled number, acting extension number, carrier number X X X X
call type (public, private, normal, business), cost type (trunk type) X X X X
PIN code, business account code, project number index X X X X
start / end date / time, call duration, waiting duration, effective conversation duration X X X X
charged directory number / user (name, firstname) / cost center (name) X X X X
charge units / cost, cost info, specific charge info X X X X
trunk / trunk group / transit trunk group number X X X X
ISDN bearer capability / high level compatibility X X X X
data volume, user to user volume (ISDN, minimessaging) X X X X
external facilities (CLIP, AOC, …) X X X X
internal facilities (transfer, voice mail, VPN, ARS, ….) X X X X
transfering party calling number, redirected call indicator X X X X
called / calling number node, initial dialled number node, acting extension number node X X X X
charged party node / sub-network / subaddress X X X X
trunk node, sub-network, Node Time Offset X X X X
communication type : voice / data S S S S
charged company (entity) L L L L
7.2.2. REAL TIME OUTPUT

On Ethernet (extended output format) X X X X
On V24 (extended / reduced output format) X X X X
Storage buffer X X X X
Optional storage on disk X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
7.2.3. FINANCIAL REPORT Or Integrated Metering Report

Per set, per cost center and for all the sets :
number of calls, total cost, cost per zone, total cost of private calls L L L L
Per data terminal, cost center and for all data terminals :
number of calls, total cost, cost per zone L L L L
Per trunk, per trunk group and all the trunks :
number of calls, total cost L L L L
For all business account codes :
number of calls, total cost, total duration L L L L

list of directory number using this business account code L L L L
For all private account code :
number of calls X X X X
total cost L L L L
Store last statistics : date, period, number of tickets involved, number of charge units involved L L L L
Financial Report output management L L L L
7.2.4. CHARGING ACCORDING TO DURATION Or Code Book Charging

Calendar table : 30 fixed vacation days + 50 not fixed vacation days L L L L No year restriction
L L L L
Areas table : external dialled number L L L L
Management of the length of the successive duration steps L L L L
Pricing rate table per step (periods and associated charge units) L L L L
Trunk group modes :
charging at the end of the call L L L L
charging in real time X X X X
7.2.5. MANAGEMENT OF INTEGRATED CHARGING

Real time output commands (start/stop, masked digits, units/cost, zero cost filter, V24 link) L L L L
Cost setting commands (unit cost, rates, currency) L L L L
Sets monitoring commands (start / stop, filters, V24 link) L L L L
Tickets storage commands (capacity, alarms, filters) L L L L Incident when storage alarm levels overflow
Financial Report commands (period, zone limits, V24 link) L L L L
Manageable display format for real time output, storage, monitoring L L L L
7.2.6. EXTERNAL ACCOUNTING APPLICATION INTERFACE See also 7.6 Centralized management applications
Incident if "get" failure / no "get" request L L L L
Accounting ticket storage in ascii files : last months save files recapitulation :
date of creation of the file L L L L
date of 1st and last ticket L L L L
number of tickets and charge units L L L L
Forced output if storing capacity exceeded L L L L On the configured real time output printer
Multiple applications can request for the same tickets L L L L
7.3. PERFORMANCE
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Traffic analysis tools available only with A47xx (file transfer) L L L L See also 7.6 Centralized management applications
Back-up of counters in case of switch-over to redundant CPU or reset L L L L The last hourly recap can be lost
VoIP tickets on the fly over Ethernet X X X X
VoIP tickets for SIP phones with A8770 Performance Application N X X X 80x8S , ALE-2
7.3.1. USERS
Conversation duration for incoming calls L L L L
Overall duration for outgoing calls (set-up , conversation ...) L L L L
Sum of duration for incoming and outgoing calls
7.3.2. ATTENDANTS
Attendant consoles counters :
duration of busy / absent / management / idle states L L L L
duration of plug-in / automatic connection / manual connection states L L L L
number of holds / transfers (succeeded or not) L L L L
number of presented / answered / no replied / abandonned incoming ENL calls L L L L ENL : External / Network / Local : 1 counter for each
number of PCOT miscellaneous ENL calls L L L L
number of calls overflowed from a group L L L L
number of no replied DDI calls returned to attendant L L L L
number of ENL recalls to attendant L L L L
total duration of waiting for the answered calls ENL L L L L
number of ENL calls that waited > threshold1 / threshold2 before answer / no replied L L L L
total waiting duration for no replied ENL calls L L L L
number of outgoing ENL calls L L L L
Attendant groups counters : L L L L
number of attendants in the group L L L L
duration in absent / day / fw1 / fw2 / night states L L L L
number of presented / answered / abandonned incoming ENL calls per group L L L L ENL : External / Network / Local : 1 counter for each
number of PCOT miscellaneous ENL calls L L L L
number of no replied DDI calls returned to the group L L L L
number of recalls to group L L L L
number of ENL calls that waited > threshold1 / threshold2 before answer / no replied L L L L
total waiting duration for answered / no replied ENL calls L L L L
7.3.3. NETWORK
Trunk groups counters :
number of outgoing / incoming / failed / overflow calls S S S S
number of lack of compresser circuits per trunk group L L L L
total busy duration of outgoing / incoming calls L L L L
ABC-F2 links counters : L L L L
number of outgoing / incoming calls
total busy duration of outgoing / incoming calls L L L L
number of outgoing transit calls to a node / from a node L L L L
total duration when used > MAO defined ratio L L L L
total duration when data time slots are used > MAO defined ratio L L L L
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
number of ABC/F failures due to saturation / to link failure L L L L
ABC VPN : overflow counter per target node (in initial node) L L L L
Private to public overflow counters L L L L
Public to private rerouting counters L L L L
L L L L
7.3.4. SYSTEM
Time slots to voice guides counters :
number of failures (lack of time slots) L L L L
number of uncompleted messages L L L L
Time slots to INTOF boards counters :
number of failures (lack of time slots) L L L L
peak traffic (only for US board)
DECT / PWT mobility : Paging, handover, links, failures, ….
Global DECT/PWT system counters L L L L
DECT/PWT subscriber counters
Radio Base Stations (RBS) counters
Intelligent Base Station (IBS) counters
ADPCM counters
DECT over campus links counters
Voice over IP statistics tickets
IP-xBS X X X X from R12.4.MD2
7.3.5. SNMP COUNTERS

Per IP domain
Number of available, busy and out of order conference circuits
Number of available, busy and out of order DSP resources (compressors)
cumulated (since start up) number of DSP resources overrun: X X X X
CAC status
number of allowed external communications X X X X
current number of external communications X X X X
cumulated number of CAC overrun X X X X
For the whole system
CPU role X X X X
number of in-service and out of service sets X X X X
Number of registered and unregistered SIP sets X X X X
For trunk groups X X X X
Supported Trunk Groups
IDSN (T0,T1,T2) X X X X
SIP X X X X
NDDI X X X X
ABCF X X X X
Availailable data
Trunk group ID X X X X
Trunk Group Name X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Crystal Number X X X X
Coupler Number X X X X
Trunk Type X X X X
PBX Node X X X X
Number of available (free) channels X X X X
Number of used (busy) channels X X X X
Number of out of service channels X X X X
Status of the trunk group (in service, out of service) X X X X
Cumulative counter of out of service channels X X X X When a CS switchover occurs the counter value will restart from zero
Cumulative overrun X X X X When a CS switchover occurs the counter value will restart from zero
7.4. INCIDENTS AND ALARMS
7.4.1. INCIDENTS MANAGEMENT See also 7.6 Centralized management applications

Incident messages with incident type, date, time, location of the fault :
ISO severity level, information text about type, node, subnetwork. X X X X
RMA dedicated action on this incident X X X X
incident filter depending on physical position of emitter X X X X
Multi-language for incident messages X X X X French / English
Real time printing of incident messages (severity levels and incident type filters) X X X X
Storage of incident messages on hard disk (severity levels and incident type filters) : In addition of emitter node. Not available in supra-network
n first ones X X X X
n last ones X X X X
n last restarts X X X X
Consultation of incident log file with VT100 system terminal L L L L
Character oriented presentation for telemaintenance L L L L
Network incidents centralized in the same node :
filters on incident type X X X X
default list X X X X
real time printing X X X X
Multi-centralizing nodes in the network X X X X No overlap between centralizing nodes
Specific voice mail integrated incidents R R R R R : only with A4645
Resynchronize topology with A8770 after link failure X X X X
Flow control of repetitive coupler incidents X X X X 1 incident with number of occurence per minute
Embedded SNMP trap export :
modes : compact / developped X X X X
types : event trap / status trap X X X X
default list X X X X
compatibility with other manufacturers network management platforms :
HP Openview X X X X By alarm correlator application on HP Openview
all SNMP platforms X X X X By get on Object ID MIB element
Filtering of events sent to 8770 X X X X
Predefined filter on OXE side X X X X
Desk sharing user logon/logoff X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
ACD logon/logoff X X X X
User activate/deactivate forwarding X X X X
Dedicated incidents for IPDSP X X X X separation of incidents for physical phones and IPDSP
Incident when SIP set is out of service N N X X From R100.1 MD6.
Incidents on Syslog N N N X
7.4.2. ALARM FEATURES See also 7.6 Centralized management applications

Internal alarms notification sets : See also Notification Server in Applications 10.6
notification of internal incidents / external alarms X X X X
on local set and/or centralizing set in management node X X X X
with one or several alarms per set X X X X
by ringing, message LED, permanent display X X X X Red LED on Reflexes, Mobile Reflexes 200, 8 serie, 9 serie
display of incident number, gravity, node number, sub-network number, alarm name X X X X
alarm does not follow forwarding X X X X
consultation on Reflexes MRx / 8 serie / 9 serie with softkeys X X X X Not available on attendants.
consultation on DECT/PWT set with scrolling L L L L
acknowledgment by prefix X X X X
acknowledgment by Valid key on DECT/PWT set L L L L
Alarm relay :
emulation by internal incidents / external alarms X X X X
on eMG AFU (GD-x daughter board) X X X X Not available on GD-XL
on ACT CPU X X X X
External alarms :
received on Z interface X X X X
close / open the loop generates two different alarms X X X X
Detection of power supply failure for system shutdown X X X X
Alarm triggering sets : R : from R5.1.2
set type : Ascom 9d24 Protector (DECT) X X X X See also Terminals 2.4
alarm types :
personal alarm (two short press) or test alarm (one long press) by red button X X X X
no-movement alarm (if no action or movement with set during specified period) X X X X With optional acoustic localization signal
man-down alarm (if set tilted and no key pressed during specified period) X X X X With optional acoustic localization signal
pull-cord alarm (if pull-cord removed from set) X X X X
voice call mode :
alarm voice call to predefined sets X X X X
by different numbers associated to alarm sources / types X X X X
notification server mode :
alarm sent to Alcatel Notification Server by CMP board in ACT X X X X See also Applications 10.6
with caller number and alarm type X X X X
7.5. MAINTENANCE
7.5.1. SYSTEM INSTALLATION AND MAINTENANCE

Release loading :
on site loading with PC Installer tool D D D D
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
on site loading with SOT (Software Orchestration Tool) X X X X
remote loading :
through Ethernet X X X X
through ADSL X X X X
through ISDN X X X X
through OmniPCX network X X X X
system can reset and translate X X X X
release loaded in second (inactive) partition X X X X
patch / whole binaries download and broadcast X X X X
binaries difference (new / installed release or patch) download and broadcast X X X X R : from R5.1.2 on all systems. See Technical Communication
CPU release n , n+p on the same disk X X X X
automatic / manual translation if necessary X X X X
OPS files remote loading X X X X
Release identification :
name and identification of software releases : CPU + boards X X X X
release number of Reflexes / 8 serie / 9 serie terminals X X X X
Manual or automatic save / restore :
manual of the database (customer data configuration, charging...) on floppy X X X X
of a software release (without Bios & OS) X X X X
of a software release (with Bios & OS) X X X X
of a A4645 database : Including voice mail configuration and messages
on eCS X X X X
on external PC X X X X
Disk capacity : protect disk partitioning overflow X X X X
Forced system reset X X X X
7.5.2. INTEGRATED MAINTENANCE TOOLS

Access to integrated maintenance commands / tools :
on site by VT100 terminal L L L L
remote connection by :
modem 1200 to 9600 bds X X X X
eRMA X X X X Not available on ACT CS
RMA X X X X
Cloud Connect X X X X
Customer identification on remote access X X X X Identification of the site and, if necessary, of the node
7.5.3. REMOTE MAINTENANCE APPLICATIONS

Embedded Remote Maintenance Access (eRMA) :
available only with eCS and eMG L L L L
based on eCS internal tool L L L L
remote connection to main eCS eRMA by eMG internal modem L R R R
security (login, password, call back, connection history) L L L L
incidents and alarms processing with possible call to alarm center L L L L
Remote Maintenance Access (RMA) :
infrastructure :
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
external RMA box L L L L OmniPCX Enterprise : S rack with RMA board, MODB board, modem
integrated RMA board R R R R R : only access to ACT CS
local connection by VT100 terminal L L L L
remote connection by RMA modem on public network L L L L
remote connection by TA (Terminal Adapter) on private network L L L L
security (login, password, call back, connection history) L L L L
access to main and stand-by :
eCS L L L L Access to stand-by eCS by rlogin if no direct connection
ACT CS L L L L
reset of :
CS board L L L L
ACT CPU L L L L
internal and external alarms processing with possible call to alarm center L L L L
incidents processing X X X X Only one centralized RMA in the network
7.6. CENTRALIZED MANAGEMENT APPLICATIONS

OmniVista 8770 for : See dedicated Features List for more details
configuration X X X X
accounting X X X X
directory X X X X
alarms X X X X
performance X X X X
topology X X X X
7.7. Cloud Connect Management Services See dedicated Features List for more details
Cloud Connect Operations embedded agent X X X X
Connection & Registration X X X X
Right To Run X X X X
Link to Glossary
8 - OmniPCX Enterprise Hotel and Hospital Services
R12.4 R100.0 R100.1 R100.1
Comments
8.1. GENERAL & SYSTEM FEATURES
User profile
Administrative set X X X X Codec management: G711 (mu & A law), G729, G723 only for SIP endpoints
Room or suite set X X X X Suite: Secondary set only for SIP endpoints
Booth set X X X X
Type of terminal for all profiles
R: IP only in 12.4. plus same remark below than for Premium
ALE IP and TDM DeskPhones: ALE-20, ALE-20H, ALE-30H, ALE-300, ALE-400, ALE-500, ALE-30 R L L L ALE-30 from R100.1 MD8
Some terminals are limited in terms of display size (up too 3 lines). Therefore, name and
number cannot be displayed at the same time on administrative sets. Refer to the hospitality
design guide for further information
x8-9 Premium L L L L Also the compatibility of each set with the respective release must be given.
Some terminals are limited in terms of display size (up to 3 lines). Therefore, name and
number cannot be displayed at the same time on administrative sets. Refer to the hospitality
design guide for further information
x8-9 L L L L Also the compatibility of each set with the respective release must be given.
DECT / PWT L L L L DECT 500 and 500 EX not supported. DECT sets not supported as main device of a suite
analog L L L L
S0 interface L L L L
MyIC Phone 8082 (SIP extension) S S D D Refer to dedicated section for feature restrictions
8088 Smart Deskphone (SIP extension) S S S S Refer to dedicated section for feature restrictions
8088 Smart Deskphone (SIP extension) EE R R R R
8012 DeskPhone (SIP) S S R R Centralized device management requires 8770
8018 DeskPhone (SIP mode); 8008 SIP from R100.1 L L L L Device management with 8770 DM or OXE DM
Dedicated SIP sets (SIP extensions) L L L L
Flexible numbering plan L L L L
One or two digits dialling for commonly used guest services L L L L
External call overflow to attendant after time-out L L L L
Different outgoing trunk groups (guest or patient and staff) L L L L
Direct Output Dialling (DOD) L L L L
Specific hotel voice guidance L L L L
Direct Input Dialling (DID) L L L L
Inter room barring function L L L L
forward to attendant when call barring L L L L
External call barring function for incoming calls L L L L
Message lamp management L L L L
Booth sets calls using personal code :
using personal code L L L L
by attendant console L L L L
Multioccupation function : Not available with SIP endpoints
dynamic multioccupation L L L L
dynamic multioccupation room number displayed accounting GPIN L L L L
dynamic multioccupation guest displayed :
number of beds per room L L L L
overbooking with warning L L L L
static multioccupation L L L L
static multioccupation managed by room L L L L
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
static multioccupation managed by room with accounting on GPIN L L L L
static multioccupation managed by guest L L L L
Cycling DID (Automatic Direct Input Dialling allocation) :
by OmniPCX hotel terminal L L L L
by AHL link L L L L
Duplication with AHL link L L L L Only V24 ports managed with V24 menu
AHL compatibility with spatial redundacy X X X X
Room number and guest number up to n digits L L L L Maximum 8 digits
Several names on same guest number (mcdu) L L L L
External hospital in network application interface X X X X Network booths and trunks can be used
Fire Alarm : emergency call on room set L L L L
No replied calls repertory L L L L
Automatic attendants available with rooms L L L L
Voice mail services X X X X See 9. Messaging Applications
VIP call on 4059 X X X X
Call Forwarding from:
administrative set L L L L Only immediate forwarding
attendant L L L L Only immediate forwarding
8.1.1. Do Not Disturb

Activation and cancellation from :
hotel computer through Alcatel Hotel Link (AHL) L L L L
attendant console :
in idle state L L L L
in conversation state L L L L
OmniPCX hotel terminal L L L L
Cancellation automatically at check-out L L L L Only for the last guest
DND without password L L L L
Overflow to attendant X X X X
8.1.2. Wake-up function

Individual wake-up :
recording and cancellation from :
room and suite service set N N N N
attendant console :
in idle state X X X X
in conversation state X X X X
hotel computer through AHL X X X X
cancellation at next check-in for the same room X X X X
Group wake-up :
cancellation at next check-in for the same room X X X X
Unsuccessful wake-up notification to attendant X X X X In hotel configuration
Incident on wake-up failure : Also for appointment reminder
upon system time change X X X X
on no reply X X X X
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
on busy X X X X
to incident management X X X X
to dedicated printer X X X X
Requires R12.2 MD 1. Available for deskphones in NOE mode with 2 lines diplays.
Toggle between display of name and room for guests calls X X X X In NOE mode on sets with larger displays, name and room are displayed simultaneously.
8.1.2. Room services

Available with x8/x9, 80x8 Premium, 80x9 deskphones L L L L In multiline mode
Available with ALE Essential and Enterprise Deskphones R L L L R: IP only in 12.4
Multidispatching room service L L L L
Multiservice room service L L L L
On room/suite service set :
VIP calls with code on the display L L L L
called service identification L L L L
line number L L L L Only for generic guest/static guest-room static-room mode
first name & name L L L L
guest number L L L L Only for generic guest/static guest-room static-room mode
multioccupation code L L L L
guest language L L L L
8.1.3. Room status

Room status change over :
Automatic change over :
at defined time L L L L
at check-out L L L L
Manual change over :
from attendant L L L L Via the hotmenu application that can be used by attendants
from sets L L L L
print realtime L L L L
Screen output with OmniPCX hotel terminal :
all free and/or occuped rooms L L L L
rooms by status L L L L
status by room type L L L L
list of rooms with set number and number of bed per room L L L L
8.1.4. MULTILANGUAGE
For display L L L L
For voice guidance L L L L
For Automatic Attendant L L L L
Language choice activated from :
room set L L L L
8.1.5. ROOM DIRECTORY From OmniPCX hotel terminal

Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
With the following items :
user identification (guest number) L L L L
device identification (set number, room number) L L L L
group identification L L L L
name L L L L
user language L L L L
arrival date and time L L L L
Search by :
guest names L L L L Several names on same guest number
name or group number L L L L
Printing by :
alphabetical order L L L L
room number order L L L L
group order L L L L
8.1.6. DEPOSIT (PREPAYMENT)

Counters :
total deposit L L L L
remaining deposit L L L L
Deposit terminal :
hotel computer through AHL L L L L
Run-over deposit : MAO choice
interrupt the communication L L L L
allow to finish the communication L L L L
When deposit is over :
bip during call L L L L
dedicated voice guide requesting a new deposit L L L L
diversion to attendant L L L L
8.1.7. CHARGING
Full tickets from all nodes L L L L Hotel application can send network-users tickets
For staff sets : as business charging L L L L See Financial Report in Management Services 7.2.3
For guest sets :
through Financial Report L L L L
through AHL X X X X
charging by pulse (3 rates) L L L L See Management of Integrated Charging in Management Services 7.2.5
dialled number mask L L L L
itemized bills L L L L
charging by duration N N N N
VAT on guest bill L L L L
Individual charging for guest in multioccupation mode L L L L
Global/detailled billing L L L L
Manual ticket creation L L L L
Booth set charging by attendant console and OmniPCX hotel terminal L L L L Included in global/detailled billing
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
line allocation L L L L
DDI number allocation L L L L
voice mailbox allocation L L L L
DECT/PWT set S S S S In suites for instance
S0 set L L L L In suites for instance
Billing in 2 currencies (Euro + local ...) L L L L
Detailled billing for specified period of time L L L L
8.1.8. NIGHT AUDIT

Output of all counters and tickets for the previous day for each guest :
automatic daily print out at a pre-programmed time L L L L
by a command of the hotel computer through AHL L L L L
by a command on a MAO terminal L L L L
by a command on OmniPCX hotel terminal L L L L
8.1.9. CHECK-IN A GUEST OR GROUP

Room number L L L L With Informatel application
Guest names L L L L Several names on same guest number
Guest language L L L L
Multioccupation code L L L L
Amount of the deposit L L L L
Personal code L L L L
VIP code L L L L
DID number allocation L L L L
DOD category (if no attendant) L L L L
Pre check-in : check-in without room allocation L L L L
Voice mail allocation R R R R R : only with A4645. Not available for groups
8.1.10. CHECK-OUT A GUEST OR GROUP

When the check-out is confirmed, OmniPCX automatically :
checks that the guest line is not used for a call L L L L
cancels DOD from the room for all new calls L L L L
cancels appropriate : L L L L
message L L L L
wake-up call request L L L L
DND L L L L
personal code L L L L If no new messages in voice mail
programmable keys L L L L If no locked keys
changes room status to "to clean" L L L L
frees the room L L L L
prints the guest bill L L L L
accept / not accept checkout if messages in mailbox L L L L Remaining messages are kept in voice mail till next check-in
Pre check-out : payment completed before leaving L L L L In this case : external barring
Partial check-out : frees the room, keeps the charging, call rerouting on voice mail L L L L
Management to allow on-going calls while check-out L L L L Included with AHL
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
8.1.11. PROTECTION LEVELS FOR OMNIPCX HOTEL TERMINAL L L L L

Maintenance L L L L
System management - configuration L L L L
Hotel management L L L L
Room status / staff follow-up L L L L
Guest check-out - itemized billing L L L L
Guest check-in - directory L L L L
8.1.12. FRONT OFFICE COMPUTER FEATURES (WITH AHL)

Room status L L L L
Room occupation L L L L
Call charging (staff - guest) X X X X
Check-in / check-out L L L L
Guest directory N N N N
Guest names L L L L Name creation only
Telephone deposit L L L L
Wake-up L L L L
Mini-bar L L L L
Front office computer link initialisation in case of computer failure L L L L
Decrease guest's deposit from office computer L L L L
Room swapping from office computer L L L L
Multioccupation L L L L
Voice mail allocation R R R R R : only with A4645
Suites L L L L
Extended format for charging (for ARS use) L L L L
Manageable buffer size for AHL L L L L
Digit Number filter R R R R R : not available in "Hospital in network" configuration. Filter : 5/8 digits
8.1.13. OMNIPCX HOTEL TERMINAL MANAGEMENT

Check-in L L L L
Check-out L L L L
Itemized billing L L L L
Room directory L L L L
Billing L L L L
Wake-up L L L L
Guest message L L L L
Guest names L L L L
DND L L L L
Room status L L L L
Room to room call restriction L L L L
Booth set charging L L L L
Suites L L L L
Digit Number filter L L L L Filter : 5/8 digits
Static association L L L L
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Call forwarding L L L L
Call with specific info N N N N e.g. VIP, language. Available if called (e.g. reception) is a proprietary set
8.1.14. DEDICATED PRINTERS L L L L

All or several functions can use the same printer :
transactions (check-in, check-out, modification and alarm deposit) L L L L
night audit L L L L
booth sets L L L L
billing (itemised charging + check-out bills) L L L L
room status (room status + room directory) L L L L
wake-up L L L L
charging L L L L
AHL back-up L L L L
8.1.15. HOTEL SUITES

Suite = dynamic link between several room numbers L L L L
Suite management :
from AHL L L L L
from hotel terminal L L L L
Dedicated name for the suites (<> client name) L L L L
Making calls :
only 1 call at a time per suite if pre-payment required L L L L
calls between sets of the suite always available L L L L
Receiving calls :
ring all the free sets of the suite L L L L
call waiting if all the sets are busy L L L L
waiting call initialized by attendant on hotel suite with one or more sets busy L L L L Waiting on busy and ringing the others
DND applies for all the sets of the suite L L L L Not available on S0 interface
Wake-up rings all the sets of the suite L L L L Individual room wake-up still available. Not available for S0
Conference : Not supported by 8088 Smart DeskPhone
internal between rooms of the suite L L L L
with external room / sets / trunks L L L L
Message LED activated on all the sets of the suite L L L L Not available on S0 interface
Unique room status for the suite L L L L
Voice mail attribution remains on a client (<> suite) L L L L
Dual Line through broker key : On digital sets declared as room set
enquiry call L L L L
call waiting consultation L L L L
broker's call L L L L
8.1.16. GUEST PERSONAL CODE

Management by check-in command from OmniPCX hotel terminal or from hotel computer L L L L
Management by check-out command from OmniPCX hotel terminal or from hotel computer L L L L
Management by modification command from OmniPCX hotel terminal or from hotel computer L L L L
Management from the attendant console (for cancellation, creation) L L L L
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
Voice mailbox code : same as guest personal code L L L L
Personal code options :
unique password L L L L Basic feature and guaranted unique password
password equal directory number L L L L
password set to guest name L L L L
password set to DD/MM (or MM/DD) L L L L
no check for password L L L L
8.2. SERVICES FROM ROOM/SUITE SET
8.2.1. Room equipped with x8/x9, 80x8 Premium, 8018, 80x9, MIPT, OT81x8, DECT / PWT, analog
Enterprise and Essential Deskphones (IP or TDM) R X X X R: Emulation of 8000 series
Room set can be either :
wired sets L L L L
DECT / PWT L L L L Exclusive with wired set
Set lock/unlock L L L L
Room set lock after n erroneous password attempts L L L L
Dedicated display strings for hotel and hospital L L L L
Auto allocation (room moving) from set L L L L Stand-alone only or network hospital mode
Mini-bar : sending one article for charging L L L L
Mini-bar : sending list of articles for charging L L L L
Call Forwarding from room set:
type of call forwarding :
immediate forwarding X X X X
forward on no reply X X X X
forward to external number L L L L From Room set or Hotel Terminal
forward cancellation L L L L
room set forwarding to voice mail with mandatory personal code L L L L
Secret Identity when calling between room L L L L
Do Not Disturb (DND) - Activation and cancellation from room set L L L L Not on S0 set in hotel suite (see 8.18)
Wake-up services
Individual wake-up : Not available on S0 sets
recording and cancellation from room set X X X X
Group wake-up :
recording and cancellation from OmniPCX hotel terminal X X X X
Confirmation wake-up time :
on voice mail R R R R R : only with A4645
when programming the wake-up time X X X X
Wake-up success confirmation in guest language at off-hook X X X X
Multiple wake-up X X X X
Snooze function : press any key to stop ringing and call back later L L L L
Room status
Manual change over :
from room (with/without hotel staff identification) L L L L
Link to Glossary
R12.4 R100.0 R100.1 R100.1
Comments
8.2.2. Room equipped with ALE SIP Smart DeskPhones (8082, 8088)
Room or suite set X X X X
Booth set X X X X
Message Waiting Indication X X X X
Voice Mail box accesses X X X X
Voice Mail deposit X X X X
Do Not Disturb X X X X
Room status management X X X X
Mini-bar X X X X
Graphical Wake-up application X X X X
Call inter-room X X X X
Specific Voice Guide X X X X
Personalizable interface X X X X
Compliant with hospitality applications such as Smart Guest Application (room automation controls) X X X X
Contact directory and shortcuts to hotel's services X X X X
Doorcam (video display & door opening) X X X X
8.2.3. Room equipped with SIP DeskPhones (8008, DSPP Third party) Level of services depends on SIP phone capabilities. Refer to DSPP IWR for Third Party
Room or suite set X X X X Suite: Secondary set only
Booth set X X X X
Message Waiting Indication X X X X via notify message
Voice Mail box accesses X X X X Access via DTMF signaling with out of band method (RFC 2833)
Voice Mail deposit X X X X
Do Not Disturb X X X X Room or suite
Room status management X X X X
Mini-bar X X X X
Wake-up X X X X Room or suite
Call inter-room X X X X
Set lock / un-lock X X X X
Specific Voice Guide X X X X
Contact directory and shortcuts to hotel's services X X X X Aplies to 8012 and 8018
Link to Glossary
9 - OmniPCX Enterprise Messaging Applications
R12.4 R100.0 R100.1 R101.0
Comments
9.1. ALCATEL 4645
9.1.1. INFRASTRUCTURE
A4645 platform :
RS (Rack Server) running eCS + A4645 X X X X
AS (Appliance Server) running eCS + A4645 X X X X
RS / AS running only A4645 X X X X
Virtualization X X X X Refer to "Virtualized offer" doc for pre-requisites
A4645 centralized or distributed in network X X X X
Main location system architecture supported with A4645:
RS + eMG X X X X
AS + eMG X X X X
AS + ACT X X X X X = since R11.2.1
ACT Call Server (main ACT with CPU) X X X X X = since R11.2.1. A4645 itself is not running on crystal CPU (see A4645 platforms above)
9.1.2. VOICE MESSAGING SERVICES
9.1.2.1. CALLER FEATURES

Items adressable by voice mail call number :
standard mailbox X X X X
guest maibox X X X X
automated attendant entry X X X X
automated attendant menu X X X X
system distribution list X X X X
Telephone answering mode (call to set forwarded to voice mail) :
Skip greeting X X X X
Record message then hangup delivers message X X X X
Record message then :
listen recorded message X X X X
pause/resume during recording X X X X
erase and re-record message X X X X
cancel recording X X X X
Confirmation to send recorded message X X X X
Back to operator (zero-out feature) X X X X During greeting session, but not during recording session
9.1.2.2. MAILBOX OWNER FEATURES

General :
initial password entering X X X X
record name X X X X
visual user interface with context sensitive keys (if available) X X X X
guide by voice prompts X X X X
Call the voice mail :
by directory number either internal or external X X X X
by mail key X X X X
automatic after timeout, when going off-hook (new message consultation) X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
call the voice mail directly to leave a message to a subscriber (voice mail deposit) X X X X
Notification :
on message LED / icon X X X X
by voice prompt X X X X
out-call to any telephone number (1 schedule + 2 repetitions) X X X X Number of repetitions configurable
out-call to paging service (1 schedule) X X X X Schedule common with out-call
Reviewing messages :
Skip password for direct calls X X X X
Auto play of unheard/new messages X X X X
Time stamp (date and time of message delivery) X X X X
Actions during message reviewing :
Skip to beginning X X X X
Skip backwards X X X X
Pause/Resume X X X X
Skip forward X X X X
Skip to end X X X X
Skip message X X X X
Delete message X X X X These actions are "end of message reviewing" only
Save message X X X X These actions are "end of message reviewing" only
Forward message X X X X These actions are "end of message reviewing" only
Reply sender X X X X These actions are "end of message reviewing" only
Header information = time stamp X X X X
Actions at end of message reviewing :
Delete message X X X X
Save message X X X X
Replay message X X X X
Reply sender X X X X No reply to messages received in telephone answering mode
Call Sender X X X X
Forward message X X X X
Header information = time stamp X X X X
Sending messages :
With TUI (Telephone User Interface), first record, then address X X X X
Silence detection, to avoid recording of blanks at beginning or end of recording X X X X
Actions during message recording :
Skip to beginning (cancel recording and re-record) X X X X
End recording X X X X
Message addressing :
Mailbox number X X X X
Subscriber's name X X X X Intelligent ITU and European dialling keypad management
Distribution list number X X X X
Message delivery check (message read) X X X X
Record on line of a conversation with DECT / PWT / 8 serie / 9 serie terminals X X X X
9.1.2.3. PERSONAL ADMINISTRATIVE OPTIONS For mailbox owner

Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Password X X X X
Personal distribution lists N N N N
Record greeting for Immediate Fwd/Ring-No-Answer conditions (3 gr+ selection) X X X X Also used in /Force Leave Message/Send Message conditions
Enable / disable 3 greetings X X X X Default 1 greeting
Record answering only mode greeting X X X X
Out call notification number (telephone , subscriber's pager number) X X X X
Enable / disable out call X X X X
Out call notification schedule X X X X
Mailbox language in line with user's set language X X X X
Switch from Call Answering Recording to Call Ans. only mode and vice versa X X X X This feature is linked with: Record answering only mode greeting
Select language X X X X
9.1.3. UBIQUITY Phased out Q3 2023

Caller reaching mailbox can choice forwarding destination (including Mobile Phone) X X X X
9.1.4. AUTOMATED ATTENDANT

Direct call to AA menu X X X X
Supervised transfer X X X X
Blind transfer on ringing X X X X
Forbid transfert do destinations based on OXE connection categories X X X X
Call pre-routing : company greeting / goodbye announcement X X X X
Language selection X X X X
Configuration of flexible multi-entry and multi-level AA with basic building blocks X X X X
9.1.5. HOTEL SERVICES

Basic call answering service X X X X
Guest features :
No password for direct calls from room phone X X X X Only for revieving messages from other phone (internal or external)
Record Name X X X X
Automatic play of messages X X X X
Actions possible during message reviewing :
Skip to beginning X X X X
Skip backwards X X X X
Skip forward X X X X
Skip to end X X X X
Skip message X X X X
Header (envelope) information = Time stamp X X X X
Context sensitive help prompts (zero key) X X X X
Actions possible at end of message reviewing :
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Header (envelope) information = Time stamp X X X X
Next message X X X X By key or after short timeout
Guest mailbox allocation at check-in X X X X Same language and password as room phone
Guest mailbox deleted / closed at check-out X X X X
9.1.6. MISCELLANEOUS SERVICES

Dial by name on DTMF keypad X X X X
Wake-up / appointment time prompting X X X X
System distribution lists for message broadcast X X X X
Broadcast message from administrator X X X X
9.1.7. MANAGEMENT
Restricted configuration with analog DTMF / 8 serie / 9 serie terminals X X X X
System greetings customization X X X X
Specific incidents for A4645 X X X X
Coherency checks X X X X
Configuration with OmniVista 8770 X X X X
Save / restore operations with OmniVista 8770 X X X X
9.1.8. VPIM NETWORKING VPIM is not working anymore with third parties from R100.0.
Conformance to VPIM v2 specification RFC 2421 of EMA X X X X VPIM = Voice Profile for Internet Mail. See www.ema.org/vpim or www.opengroup.org/vpim for more details
Services in A4645 domain (OmniPCX network with homogeneous numbering plan) :

send message without / with prefix adressing X X X X
reply to message, spoken name confirmation, call sender X X X X
Services in A4645 network (OmniPCX network with heterogeneous numbering plan) :
send message with prefix adressing X X X X
reply to message X X X X
Services in heterogeneous network (with A4645 and other VPIM systems) :
send message with prefix adressing X N N N
reply to message X N N N
9.1.9. IMAP SERVICES Use new SMTP notification in R100.1 MD6 instead
Conformance to IMAP4 specifications RFC 2060 / RFC 2177 of IETF X X X X IMAP = Internet Message Access Protocol. See www.ietf.org/rfc for more details
IMAP server platform :
RS (Rack Server) running eCS + A4645 + IMAP server X X X X
AS (Appliance Server) running eCS + A4645 + IMAP server S S S S
RS / AS running A4645 + IMAP server X X X X
RS / AS running only IMAP server X X X X
Virtualization X X X X
IMAP server can support several A4645 X X X X
Supported clients :
Outlook X X X X
Thunderbird X X X X
Supported services :
check of new messages, search by criteria X X X X Prefered working : retrieve message headers, filter messages by criteria
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
download messages on client PC X X X X Prefered working : download message body and delete message
delete messages on A4645 X X X X
MWI synchronization X X X X
9.1.9. SMTP SERVICES

Sends email to user when new message in voice mailbox X X caller name and number, urgent or not
with or without audio file attachement X X
audio attachement in G711 X X sent without attachement when file is to big (configuration parameter)
avoids connecting to the voice mail to acknowledge new message when attached audio file
No "Message Waiting Indication " on set when email notification is sent (configurable) X X is already listened
Sends email to user when voice mailbox is full X X
Sends email notification when mailbox is almost full X X configurable parameter
Configuration of user email address in OXE X X
9.1.10. SECURITY
Via the COS of the mailbox . From 0 to 365 days (0 means no password ageing, default
Password ageing X X X X since R12 = 180)
Password history (forbid use of last X passwords) N N N N If trivial passwords are forbidden, one can't use the last used password
Forbid same digits, ascending or descending suites and mailbox number (also reverse) and
Forbid trivial passwords X X X X last used password
Define password minimum length X X X X Between 3 and 10 digits
Between 1 and 10. Default is 3. Too many mattempts lock a mailbox and generate an
Define number of wrong password attempts X X X X incident (since R12.0).
Define mailbox lock duration after wrong password attempts X X X X Between -1 and 32000 minutes. -1 means infinite.
Disable outcall notification & callback sender by default X X X X
9.1.11. Localization
4645 voice guides CD-ROM - v1.10 - A-law prompts
Arabic - Female X X X X
Arabic - Male X X X X
Cantonese X X X X
Catalan X X X X
Croat X X X X
Czech X X X X
Danish X X X X
Dutch X X X X
English X X X X
English (Australia) X X X X
English (United States) X X X X
Finnish X X X X
Flemish X X X X
French X X X X
French (Canadian) X X X X
German X X X X
Greek X X X X
Hebrew X X X X
Hungarian X X X X
Icelandic X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Italian X X X X
Japanese X X X X
Korean X X X X
Latvian X X X X
Lithuanian X X X X
Mandarin (China) X X X X
Mandarin (Taiwan) X X X X
Norwegian X X X X
Polish X X X X
Portuguese X X X X
Portuguese (Brazilian) X X X X
Romanian X X X X
Russian X X X X
Slovak X X X X
Slovenian X X X X
Spanish X X X X
Spanish (Latin America) X X X X
Spanish (United States) X X X X
Swedish X X X X
Turkish X X X X
Valenciano X X X X
4645 voice guides CD-ROM - v1.10 - µ-law prompts
Bulgarian X X X X
Cantonese X X X X
Catalan X X X X
Dutch X X X X
English X X X X
English (United States) X X X X
Finnish X X X X
French (Canadian) X X X X
German X X X X
Hebrew X X X X
Italian X X X X
Japanese X X X X
Korean X X X X
Mandarin (China) X X X X
Mandarin (Taiwan) X X X X
Norwegian X X X X
Polish X X X X
Portuguese X X X X
Portuguese (Brazilian) X X X X
Russian X X X X
Spanish (Latin America) X X X X
Spanish (United States) X X X X
Swedish X X X X
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
9.2. ALCATEL OPENTOUCH MESSAGE CENTER X X X X Refer to OpenTouch Feature List

9.3. THIRD PARTY VOICE MAIL PROTOCOLS
Available on analog and digital interfaces L L R R See Platform and Interfaces 1.2.3.4. VPS digital phase out in Q3 2023
VPS in-band protocol :
DTMF signalling, with or without CLIP L L L L
tones signalling L L L L
9.4. ALCATEL 4635 Phased-out

9.5. VISUAL MESSENGER Phased-out
9.6. ALCATEL 4615 Phased-out
9.7 Public Voice Mail
Link to Glossary
10 - OmniPCX Enterprise Miscellaneous Applications
R12.4 R100.0 R100.1 R101.0
Comments
10.1. OPENTOUCH
Refer to dedicated Features Lists

Common Hardware architecture:
https://myportal.al-enterprise.com/a4F5I000000YOE6UAO
Crystal Hardware Architecture:
https://al-enterprise.lightning.force.com/a4F5I000000YOE1UAO
10.2. OMNITOUCH CONTACT CENTER (OTCC Standard Edition) X X X X
10.3. PRESENTATION SERVER X X X X Refer to dedicated Features List
10.4. CSTA SERVICES Twinset, manager/secretary and supervision not supported
Supported terminals :
Monoline in call center or business configuration L L L L
Multiline in business configuration L L L L
R: IP only
ALE IP and TDM DeskPhones: ALE-20, ALE-20H, ALE-30H, ALE-300, ALE-400, ALE-500, ALE-30 R L L L ALE-30 from R100.1 MD8
Alcatel-Lucent 80x8 Premium L L L L
Alcatel-Lucent 80x9 Premium X X X X
Alcatel-Lucent 8001 SIP Deskphone R R R R Monitoring only
Alcatel-Lucent 8002/8012 SIP Deskphones R R R R Monitoring only
Alcatel-Lucent 4008/4018 SIP Deskphones R R R R Monitoring only
8 Serie L L L L
9 Serie X X X X
UA 2G Reflexes : Completely phased-out
UA 3G Reflexes : Completely phased-out
IP Phones : Completely phased-out
Analog ports for IVR L L L L
VPS ports N N N N
Analog sets L L L L
Fictive analog sets L L L L Analog device for routing
Remote Extension X X X X
DECT / GAP sets L L L L
Attendants N N N N
SIP Extensions X X X X Limited CSTA services
SIP Devices N N N N
Supported trunks :
E1-CCS, E1-CAS, E1-CAS R2, T0 X X X X
QSIG, DASS2, DPNSS X X X X
NDDI, DDI X X X X
T1-CCS, T1-CAS X X X X CAS US and Hong Kong
SIP-ISDN X X X X
CSTA services :
Initialisation services :
ACSE negociation L L L L Only messages are supported
Switching services :
Alternate call L L L L
Answer call L L L L 8 serie, 9 serie and fictive Z only
Call completion N N N N
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Associate data L L L L
Fast data L L L L
Clear call N N N N
Clear connection L L L L
Conference call L L L L 3 participants conference
Consultation call L L L L
Divert call :
Level of service : ABC-F X X X X
ISDN E1 / T0 L L L L
DDI L L L L
NDDI L L L L
DASS2 L L L L
DPNSS L L L L
Hold call L L L L
Make call L L L L
Park call L L L L
Make predictive call (group) N N N N
Query device L L L L
Reconnect call L L L L
Retrieve call L L L L
Set feature : ready/not ready/forwarded L L L L Immediate forwarding only
Set feature : message notification , DND N N N N
Set feature : logon / off ,working after call,routing enable L L L L
Transfer call L L L L
Send DTMF tone L L L L Only on external calls
Single step conference L L L L Only for CCD supervisor
Voice unit service :
stop message L L L L
record message L L L L
Computing services :
Route request L L L L
Reroute L L L L
Route select L L L L
Route end L L L L
Route used N N N N
Status reporting services :
Start monitoring L L L L All supported devices
Stop monitoring L L L L
Snapshot call N N N N
Snapshot device L L L L Only for monitored devices
Change monitor filter L L L L
Switching function events :
Call cleared N N N N
Conferenced L L L L 3 participants conference
Connection cleared L L L L
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Delivered L L L L
Diverted L L L L
Established L L L L
Failed L L L L
Held L L L L
Network reached L L L L
Originated L L L L
Queued L L L L
Retrieved L L L L
Service initiated L L L L
Transferred L L L L
Voice unit event :
stop L L L L
record L L L L
Feature events :
Call information L L L L
DND N N N N
Forwarding N N N N
Message waiting N N N N
Agent state events :
Logon / off L L L L
Ready / not ready L L L L
Work ready / not ready N N N N ECMA 1 events
WorkingAferCall L L L L ECMA 2 events
Busy L L L L ECMA 2 events
Maintenance events :
Back in service L L L L
Out of service L L L L
Bidirectional services :
Escape services L L L L
System status L L L L
Alcatel PABX :
Private Data :
Correlator data L L L L For ECMA 1 clients only (standard field in ECMA 2)
Private error L L L L
Call center waiting time L L L L
Network time slot L L L L
Query agent info L L L L
Pilot transfert info L L L L
Call center distribution info L L L L
IVR interactive queuing L L L L
IVR next level L L L L
Not ready activation L L L L
Requesting device L L L L
Call center network rerouted L L L L
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Party name L L L L
Global call identifier L L L L
CLIR L L L L
Identification of national/international call L L L L
Global call identifier List L L L L
SupervisedTransfer L L L L
AcrAttributeList L L L L
Call Center Treatment Type L L L L Internal use only ( including Genesys )
Reroute Authorization L L L L Internal use only ( including Genesys )
Digits Reporting Criteria Addendum L L L L Internal use only ( including Genesys )
Announcement or Music L L L L Internal use only ( including Genesys )
Data services options :
Hold tone inhibition L L L L
Progress tone inhibition L L L L
Prioritary transfert L L L L
Auto originated L L L L
Supervisor call L L L L
Supervisor step in L L L L
Supervised transfert L L L L
Headset L L L L
Backup Routing L L L L Internal use only ( including Genesys )
Operation :
Date and time setting N N N N
Host Information L L L L
Interrupt transaction L L L L
Set device in service L L L L
Supervisor assist request L L L L
Supervisor assist cancel S S S S
Agent login info L L L L
Service register request L L L L
Service register cancel L L L L
Roaming DECT Status L L L L
Set Message Waiting Indicator L L L L Only with local VPS Voice Mail configured on set
Permanent listening activation L L L L
Call Center Treatment Request L L L L Internal use only ( including Genesys )
Start Data Collection L L L L Internal use only ( including Genesys )
Stop Data Collection L L L L Internal use only ( including Genesys )
Data Collected L L L L Internal use only ( including Genesys )
Generate Telephony Tones L L L L Internal use only ( including Genesys )
Cancel Telephony Tones L L L L Internal use only ( including Genesys )
Event :
Head of queue L L L L
Supervisor assist request L L L L

Trunk group supervision L L L L
Roaming DECT event L L L L
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
Telephony Tones Generated L L L L Internal use only ( including Genesys )
Busy Event L L L L Only on ISDN and ABC-F network calls
CSTA services for Z interfaces for IVR : Interactive Voice Response
Switching services :
Alternate call L L L L
Clear connection L L L L
Consultation call L L L L
Reconnect call L L L L
Transfer call L L L L
Status reporting services :
Start monitoring L L L L
Stop monitoring L L L L
Change monitor filter L L L L
CSTA Services when SIP trunking to IVR
ISDN or ABC SIP trunk N L L L
Support of Correlator Data (OXE to IVR and IVR to OXE) on SIP trunk and CSTA when OXE device is monitored N L L L
Support of Global Call ID (OXE to IVR only) on SIP trunk and CSTA when OXE device is monitored N L L L
CSTA services for Digital Recorder (DR-Link and IP-DR-Link) :
DR-Link (TDM)
analog and UA sets L L L L ALE-20H and ALE-30H from R100.0
Alcatel-Lucent deskphones L L L L 80x8/x9 from OXE R10.1.1/ ALE-20H and ALE-30H from R100.0
DECT and WLAN Phones L L L L
Remote extension sets L L L L
SIP extensions L L L L
Terminals compatible with IPDRlink can also be recorded with TDM DRlink. See technical
IP-DR-Link documentation for more infos
ALE IP DeskPhones: ALE-20, ALE-20H, ALE-30H, ALE-300, ALE-400, ALE-500, ALE-30 L L L L ALE-30 from R101.0 MD8
80x8 Premium L L L L
8008/8008G L L L L
8018 L L L L from R11.2: L2.300.36, OXE R12.0 MD1
8028s L L L L from R11.1: L1.301.40, R11.2: L2.300.36, OXE R12.0 MD1
8058s L L L L OXE R12.0 MD1
8068s L L L L from R11.1: L1.301.40, R11.2: L2.300.36, OXE R12.0 MD1
8078s L L L L OXE R12.0 MD1
x8 series sets L L L L
IP Desktop SoftPhone L L L L
From R12.3.1: 8008, 8018, 8028s, 8058s, 8068s, 8078s and IPDSP
Voice flow duplication towards 2 recorders X X X X From R100.0 : ALE-20/20H/30H (IP) and ALE-300/400/500. ALE630 R100.1 MD8
From R100.0 MD4: 8008, 8018, 8028s, 8058s, 8068s, 8078s

From R100.0 MD4 : ALE-20/20H/30H (IP) and ALE-300/400/500. IPDSP from R100.1
MD1. ALE-30 from R100.1 MD8
Native Encryption N X X X OPR only
Recording services on a specified device : R : see restrictions on compatible equipments in Platform 1.2.3.4
start a recording L L L L
stop a recording L L L L
send a beep tone L L L L
Link to Glossary
R12.4 R100.0 R100.1 R101.0
Comments
centralized recording in network X X X X
Remote Record Failed Event L L L L
play a voice guide X X X X From R12.3.1, can be played at any time of the conversation
SIP trunk recording X X X X
SIP trunk recording through SBC with SIP REC X X X X
Call tracking by providing Globall Call ID on SIP trunk to Recorder (or SBC) and on CSTA X X X X
Global Call ID provided on SIP trunk if set is monitored: Noé and SIP SEPLOS X X X X
Miscellaneous :
Ringing tone and fax detection L L L L
configuration managed by MAO L L L L
analog trunk support L L L L
Voice Activity Detection (VAD) L L L L With GPA/GPA2 board
First called number L L L L
10.5. TAPI / TSAPI SERVICES

10.6. NOTIFICATION SERVER LS LS LS LS Phased out
10.7. INFOCENTER L L L L
11 - Localization
Brazilian Portuguese
Chinese-Traditional
English(-American)
Chinese-Simplified
French Canadian
English-British
OXE R100.1 MD3
Bulgarian
Estonian
Catalan
Finnish
Danish
Arabic
Czech
Dutch
11.1. ALCATEL-LUCENT ENTERPRISE IP DESKPHONES
ALE-20, 30, 30H, ALE-300, 400, 500

NOE mode
Display X X X X X X X X X X X X X X
Input R R X X
ALE-300/400/500
SIP Mode
Display X X X X X X X X
ALE-2/3
SIP mode
Display X N N N X X X X X X N X X N
8001/8001G Deskphone
SIP mode
Display N X X N X X X X X X N X X N
8008/8008G Deskphone
NOE mode
Display X N X N X X X X X X N X X N
Input N N N N N N X X X X N X X N
8018 Deskphone
NOE mode
Display X X X X X X X X X X X
Input N N X X N X X X X N X
SIP mode
Input (except special characters) N N N N N N X X X X N X X N
8028s Premium Deskphone

NOE mode
SIP mode
8038 Premium Deskphone

NOE mode
11 - Localization
Chinese-Traditional
English(-American)
Chinese-Simplified
French Canadian
English-British
OXE R100.1 MD3
Bulgarian
Estonian
Catalan
Finnish
Danish
Arabic
Czech
Dutch
NOE mode
Display
Input

NOE mode

NOE mode

NOE mode

NOE mode
Display
Input
SIP mode

NOE mode
Display
Input
SIP mode
Display X N N X X X X X X N X X N
Input (except special characters) N N N N N X X X X N X X N
11.2. ALCATEL-LUCENT ENTERPRISE TDM DESKPHONES

NOE mode
Display X X X X X X X X X X
Input N X X N X X X X N X
11 - Localization
Chinese-Traditional
English(-American)
Chinese-Simplified
French Canadian
English-British
OXE R100.1 MD3
Bulgarian
Estonian
Catalan
Finnish
Danish
Arabic
Czech
Dutch
NOE mode
Display X X X X X X X X X X
Input N X X N X X X X N X
11.2. ALCATEL LUCENT ENTERPRISE SOFTPHONES
ALE Softphone X X X X X X X X
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
11 - Localization
OXE R100.1 MD3
Arabic
Bulgarian
Catalan
Chinese-Simplified
Chinese-Traditional
Czech
Danish
Dutch
English(-American)
English-British
Estonian
Finnish
French Canadian
Devices Datasheets with detailed technical specifications*
Note: for phased out devices (no more commercially available) see Release Policy Document for further info (eflash phaseout r
ALE Essential Deskphones

https://myportal.al-enterprise.com/a4F5I000000YPA0UAO
ALE-20
ALE-20H
ALE-30H
ALE-30
ALE Enterprise Deskphones

https://myportal.al-enterprise.com/a4F5I000000YP9qUAG
ALE-300
ALE-400
ALE-500
ALE-2 SIP phone and ALE-3 SIP phone

https://myportal.al-enterprise.com/a4F5I000000YQKzUAO
Alcatel-Lucent 80x8 Premium
Alcatel-Lucent 8088 EE NOE Business Premium
8088 Smart DeskPhone SIP (for video huddle room or hotel)

https://al-enterprise.lightning.force.com/a4F5I000000YFW1UAO
Alcatel-Lucent 8078s Premium

phased out
Alcatel-Lucent 8068 Premium

phased out
Alcatel-Lucent 8018
phased out
Alcatel-Lucent 8008/8008G/8008CE
8008 CE/GCE are phased out
Alcatel-Lucent 8001/8001G Deskphone
8001/8001G
phased out
Alcatel-Lucent 80x9 Premium
Alcatel-Lucent 8029s-8039s
phased out
Alcatel-Lucent 8029-8039
phased out
Alcatel-Lucent 8019s
phased out
DECT Devices
8262 - 8262EX DECT Handset
Alcatel-Lucent 8242/8242s DECT Handset
Alcatel-Lucent 8232/8232s DECT Handset

Alcatel-Lucent 8254 DECT Handset

8158s/8168s IP Touch WLAN Handset
SoftPhones
https://myportal.al-enterprise.com/a4F5I000000YFetUAG
ALES
https://myportal.al-enterprise.com/a4F5I000000YP2LUAW
* does not work when using Excel from a browser!
er info (eflash phaseout references)

Link to Glossary
OmniPCX Enterprise Terminals - Completely phased-out
Comments
These terminals are completely phased-out generally since more than 10 years. They do not
benefit from hardware repair services anymore and are not part of any quality insurance process
(also called validation).
working) but may have functional restrictions. Due to their age, Alcatel-Lucent Enterprise
Alcatel-Lucent Enterprise recommends replacing this hardware by alternative items that provide
advices its partners to perform functional tests before continuing using it in current releases at
customer sites.
As a general rule, Alcatel-Lucent Enterprise does not remove software or modify software on
the OXE to make a hardware item stop working on purpose. In rare specific cases this may be
features and items of an offer or via a dedicated E-Flash.
ALCATEL-LUCENT DESKPHONES Completely phased-out

OXE_R111-R1010_FeaturesList_and_ProvisioningLevel_Ed37_ENT_MLE_034630

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OmniPCX Enterprise Features List and

Uptodate file on MyPortal https://myportal.al-enterprise.com/alebp/a4F5I000000YFsCUAW​

1 - Platform and Interfaces

3 - Business Users Services

4.1 - 4059EE Services

8 - Hotel and Hospital Services

Feature / hardware item availability :

K available with a specific software license

Feature Status Support Conditions Orderable?

S Feature: no support anymore No

D Feature: no support anymore No

Release Release Date

Feature List Abstract

R11.2 GA: November 2015

Development Reference Headline Description

Development Reference Headline Description

R11.2.1 aka R11.2 MD2 GA: May 2016

R11.2 MD3 GA:

R11.2 MD4 GA: August 2016

R11.2 MD5 GA: November 2016

Development Reference Headline Description

R11.2 MD6 GA: January 2017

Development Reference Headline Description

R11.2 MD7 GA: March 2017

Development Reference Headline Description

R11.2 MD8 - MD15 GA:

OmniPCX Enterprise Provisioning Level

1.1.1. IP COMMUNICATION SERVER

1.1.2.1 IP MEDIA GATEWAY Common Hardware

1.1.2.2 IP MEDIA GATEWAY (XL-Rack Hardware)

OmniPCX Enterprise Provisioning Level

1.1.3. CRYSTAL IP COMMUNICATION SERVER

1.1.4. CRYSTAL IP MEDIA GATEWAY

1.1.5. PERIPHERAL CRYSTAL

1.1.6. REMOTE CRYSTAL

1.1.7. SYSTEM SYNCHRONIZATION

1.1.8. PCS (Passive Communication Server)

OmniPCX Enterprise Provisioning Level

1.1.9. MIGRATION SERVICES N

1.2. SYSTEM ACCESS POINTS

1.2.1. DIGITAL NETWORKS

1.2.2. ANALOG NETWORKS

1.2.3. APPLICATIONS Link

2. OmniPCX Enterprise Extensions

2.1. EXTENSIONS PER NODE

CS running on Microsoft Hyper-V 10,000

2.2. EXTENSIONS PER NETWORK

Max AOM keys per ALE-300/400/400 (with ALE-120) 14

Mobile IP Touch with Noe protocol and OT81x8

2.4 Alcatel 80x9 and Essential DeskPhones (TDM)

OmniPCX Enterprise Provisioning Level

2.5. SIP SETS

2.6. H323 TERMINALS Link

2.7. DECT / PWT Link

2.8. REFLEXE SETS

2.9. ANALOG SETS

2.10. ISDN TERMINALS

2.11. ATTENDANT SETS Link

2.12 Desk Sharing Sets and Users

3. OmniPCX Enterprise Business Users Services

3.1. VOICE COMMUNICATIONS

3.1.1. MAKING CALLS

3.1.1.1. STANDARD FEATURES

3.1.1.3. SET LOUDSPEAKER CALL

Uptodate file on MyPortal https://myportal.al-enterprise.com/alebp/a4F5I000000YFsCUAW