72000397203 “Format”

Under the supervision of

Mohd Haleem

Research Project Report

Submitted To
Institute of Hotel Management, Hajipur
IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE
AWARD OF
Bachelor of Science (B.Sc.) in
Hospitality and Hotel Administration
By
Shekhar Suman
NCHM Roll No.-2041111192
Institute of Hotel Management, Hajipur (Vaishali)
2022
 CERTIFICATE

It is hereby certified that Shekhar Suman (roll no 2041111192) of

Institute of Hotel Management and catering Technology, Hajipur has
successfully completed the research project “A Study of Leadership
Quality in Retail Sector in Bihar”

In partial fulfillment of the requirement for three year degree in hospitality

and hotel administration.

Research guide:- Mr.Mohd Haleem

Date
 Declaration
Title of Research Project

“A Study of Leadership Quality in Retail

Sector in Bihar”

Research Project submitted to the Institute of Hotel Management, Hajipur

in partial fulfillment of the requirement for the award of the Bachelor of
Science Degree in Hospitality and Hotel Administration. I hereby declare
that this is my original work and has not been submitted or copied from
elsewhere.

(Signature of the Candidate)

Name - Shekhar Suman

NC Roll No. - 2041111192

E-mail ID. - shekharsuman5659@gmail.com

Mobile No - 7257830020

Date of Submission. -
 TABLE OF CONTENTS
Sl. No. TOPIC Page No.

1. Title Page 1-1

2. Certificate 2-2

3. Declaration 3-3

4. Table Of Content 4-4

5. Acknowledgement 5-5

6. Preface 6-6

7. Introduction 7-24

8. Objectives 25-25

9. Review of literature 26-39

10. Methodology 40-43

11. Data Analysis and Findings. 44-55

12. Summary and conclusion 56-57

13. Bibliography 58-59

14. Annexure 60-63

Acknowledgment
I take this opportunity to express my gratitude to ,Principle Pulak Mandal,
Mr Mohd Haleem, Research guide for giving me timely advice and guidance
in doing this research.

At the last but not the least, I would like to thank all those who responded my
questionnaire and gave me valuable advice.

Shekhar Suman

Preface