Usha Nadarajan Email: ushanadarajan22@gmail.

com
: - +91 9789702808

Objective

A bright, talented, and self-motivated IT Analyst, who has excellent organizational skills, is highly efficient and
has a good eye for detail. Able to play a key role in analyzing problems and come up with creative solutions as
well as producing methodologies to deliver effective outcome.

Experience Summary

 An enthusiastic IT analyst with more than 1 + years of professional experience in Core baking
T24 transact application(Temenos Application Framework using Java (TAFJ R22 AMR) ) by
triggering the T24 services by using shell scripting via OFS command and other application like
Temenos Analytics, EFS Autoform and Fintellix ETL.
 Developed scripts to automate application process as well as infrastructure related activities
like server health check and switch/failover for both Linux and Windows servers.
 8+ years of experience in Enterprise Application Integration, Middleware solutions & SOA
enabled solutions using wide range of IBM technologies for Health Care domain.

 Avoided close to 90% of manual work involved in managing the applications via automation
through Unix shell scripting and PowerShell scripting.

 Good experience in Development of Middleware WebSphere Message Broker, IBM

Integration Bus Development and WebSphere Message Queue Technologies.
 Good experience in low level design and message flow development using ESQL and message
sets.
 Good experience in development of Web Services (SOAP and REST) with SOAP Nodes and
HTTP Nodes in IBM Integration Bus

 Two+ years of experience in Development of the Java (Jax-RS) Restful webservices using Jersey
for a Health Wallet mobile Application.
  Developed the EES AEM portal for Kaiser permanante Clients using Java, PHP and Oracle.

 Test and troubleshoot DataPower services using SoapUi clients.

 Developed release automation solution using Urban code deploy (UCD), for code deployment,
patch upgrade which results in robust visibility and traceability enhanced solutions.
 Assisted in Splunk configuration in an existing complex Middleware environment.

 Assisted in Build and Manage of middleware solutions like MQ/MB components in unix
environment for a client’s new collaboration.

 Provide Adhoc fixes to application components and work on minor upgrades to existing code
as per business requirements.
 Provided support on migration of middle-ware environment from WMB 8 to IIB 10 which
comprises more than 50 servers.
 Saved 50 man-hours by implementing generic re-usable solutions for frequently used complex
components. Applied Lean Six Sigma concept for analyzing the environment and developed this
re-usable solution.

 Impact analysis for planned/unplanned infrastructure outages for each production system.

 Work closely with quality assurance staff to ensure coded components meet requirements and
respond timely to issues reported.

 Being part of on call duties, resolved many customer-facing issues.

 Provided action items to improve application on Risk Identification and mitigation.

 Mentored junior team members to bring up to speed and adapt to the team culture quickly.

Skills Summary

Domains Banking (FS), Health Care

Programming
Shell scripting, PowerShell, ESQL, Java, PHP, HTML, CSS, JavaScript, JSP
Languages

Operating System Windows, Unix(AIX), Linux

Tools / DB / Relational DB – Oracle, MySQL, PostgreSQL, Derby

 Cloud - AWS

CICD Tools – Bitbucket, GitHub, IBM RTC, UCD,

Packages / ERP Ticketing tool - Jira

Framework / ERP ITSM tool - ServiceNow
Components WMB Tools – IBM WebSphere Message Broker – Administrator (WMB8, IIB10), IBM
WebSphere Message Queue – Administrator (MQ7, MQ8)

Others - Spring Hibernate Framework, mRemotemg, DBeaver, SOAPUI

Hardware Platforms Intel Series

Professional Certifications/ Trainings

 IBM Certified System Administrator - WebSphere Message Broker V7.0

 IBM Certified System Administrator - WebSphere MQ V7.0

Work Experience

Company 2 - Capgemini Technology Services India Limited

Project 6

CG ITOPS – Scripting Team

Project Name (Development) - Mitsubishi UFJ Team Size 3
Financial Group (MUFG) Tokyo, Japan

Start Date Jun 2022 End Date Till Date

MUFG Information Technology (MUIT), planning to go live the HK Company in December

Project 2023 after the success launch of IND company in 2021. The ITOPS team will take care of all

Description IT operations by integrating the work streams activities, releasing the application packages
and automating it to prepare the environment for smooth Go-live.

Role &  Participating in the development of automating the application process like

Contribution triggering the T24 TSA services.

 Developed the scripts to transfer the files from T24 to multiple applications.
  As per client requests, developed multiple scripts to perform other activities.
 Apart from T24, developed scripts using PowerShell for other applications such as
Analytics, Autoform and Fintellix to support windows server.
 AWS as cloud platform, both Linux shell and windows powershell scripts are
developed and tested.
 Customizing scripts for On-prem as well as testing it in those environments.
 Participate and/or perform in analysis, triaging, testing and maintaining activities.
 Hosting staff meetings and status meetings
 Incident management
 Maintained SLA

Technology & AWS cloud environment, Shell & Powershell Scripting, Oracle, MySQL, Bitbucket, GitHub,
Tools Jira, mRemotemg, DBeaver.

Company 1 - Tata Consultancy Services

Project 5

IB – Development & Production

Project Name Support - Kaiser Permanente, United Team Size 15
States (US)

Start Date Nov 2020 End Date Jun 2022

EOT Middleware Services, is a middle ware support group that maintain SOA Infrastructure

Project components like WMB, WMQ, Apigee, UCD and Splunk along with shell scripting to make

Description sure that they are available 99.99%. It also ensures to provide uninterrupted services to its
customers by maintaining the flow of critical information.

Role &  Participating in the migration of the Applications/Environment and resolving the

Contribution issues with integrated products.

 Developed many shell scripts to automate the daily manual activities to reduce
human efforts & errors as well as to reduce time consumption.
 Participate and/or perform in analysis, triaging, testing and maintaining activities.
  Estimation and work assignment to onsite and offshore team
 Hosting staff meetings and status meetings
 Change request implementation.
 Incident management
 Maintained SLA
 Handled Defect Fixing using automation of scripts

Technology & Unix Scripting, WMB tools, WMQ, Apigee, UCD, Splunk
Tools

Project 4

Enterprise Integration Services (EIS) -

Project Name Team Size 5
Kaiser Permanente, United States (US)

Start Date Apr 2019 End Date Apr 2020

Enterprise Integration Services is a middle ware development group which will develop the
Project
wmb components like RT, TF and RP flows as per client requirement using IBM Integration
Description
Bus

 One+ years of IT experience in Development of Middleware WebSphere Message

Broker, IBM Integration Bus Development and WebSphere Message Queue Technologies.
 Good experience in low level design and message flow development using ESQL
and message sets.
Role &
 Good experience in development of Web Services (SOAP and REST) with SOAP
Contribution
Nodes and HTTP Nodes in IBM Integration Bus
 Worked on developing of RT, TF and RP flows.
 Handled Defect Fixing in WMB flows.
 Status call with client to gather requirement and report the status.

Technology & IBM Integration Bus v10, Esql, WebSphere Message Broker v8, WebSphere Message Queue
Tools v8 / v7
Project 3

IB – Production Support - Kaiser

Project Name Team Size 15
Permanente, United States (US)

Start Date July 2015 End Date August 2017

Enterprise Environment Services is a middle ware support group that maintain SOA

Project Infrastructure components like WMB, WMQ, DataPower & WSRR and make sure they are

Description available 99.99%. It also ensures to provide uninterrupted services to its customers by
maintaining the flow of critical information.

 Participating in the migration of the Applications/Environment and resolving the

issues with integrated products

 Participate and/or perform in analysis, triaging, testing and maintaining activities.

 Estimation and work assignment to onsite and offshore team

Role &
 Collecting and consolidation of agreed upon metrics.
Contribution
 Hosting staff meetings and status meetings.

 Change request implementation.

 Incident management
 Maintained SLA & Handled Defect Fixing

Technology & WMB tools, WMQ, DataPower & WSRR, UCD, Splunk
Tools

Project 2

EES AEM Portal - Kaiser Permanente, 3

Project Name Team Size
United States (US)

Start Date Sep 2014 End Date July 2015

Project EES AEM Portal is the application, where the clients can view their clinical and
Description demographical data/messages which are processed by the integration broker middleware
component. This portal will be used to access the PHI data by the clients directly by
providing the requested privileges to them. This portal contains Administration
 Management, Project Management, Application Management and End User Management.
In addition, it has the report generation management, in which the user can get the
information in either Excel or in PDF format.

 Code, debug, test, and implementation

 Gathered Business requirements if needed Time and Effort estimation
 Project Deployment
Role &
 Analysis of existing system and by analyzing creating automation/ transformation
Contribution
whenever needed.
 Application development & functionality enhancements
 Work related to bug fixes and enhancements in Backend and UI

Technology & Involved in the development of the EES AEM Portal Application using Java Spring,
Tools Hibernate, JSP, PHP and MySQL as the Database storage. Coordinated with team members
and client.

Project 1

Project Name Health Wallet – TCS Internal Project Team Size 10

Start Date Feb 2013 End Date Sep 2014

Health Wallet is a Mobile App which is used to track the short-long term medical
conditions. It allows the user to store vital information about their ongoing medical
conditions, record and set reminders for their prescriptions, add when and where their
appointments are, keep a record of all of their medical consultants, local doctors, hospitals,
Project emergency contacts, personal health information and is integrated with maps to help plan
Description and direct them to their medical appointments. This app is extremely helpful to have all
these information in handy in order to track when the users need to visit or see a
healthcare professional, and this can make managing their health conditions little bit
easier. This app has modules like Health Survey, User Resources/Devices, Health
Recommendations, Challenges and their health preferences

Role &  Involved in the development of the Application using (JAX-RS) Java Restful web

Contribution services with Spring, Hibernate, JSP and PostgreSQL as the Database storage.
  Coordinated with team members and client.
 Handled Defect Fixing
 Performed Unit and Regression Testing

Technology & Spring, Hibernate, JSP and PostgreSQL

Tools

Educational Qualification

Education &  Masters in computer application (MCA) in 2012 with Distinction (85.80%)
Credentials  Bachelors in computer application (BCA) in 2009 with Distinction (79.85%)
 H.S.C from Tamil Nadu state board with 62.25% in June 2005
 S.S.C from Tamil Nadu state board with 87.60% in June 2003

Personal Details

 Father’s Name - Nadarajan

Personal Details  Date of Birth - 22/01/1988

 Sex - Female
 Marital Status - Married
 Passport Availability - Yes (Valid till 2028)