ONCALL is a

software-based cloud
PBX that offers the
business-class unified
communications
solutions: audio calling,
video calling, conference,
instant messaging,
WebRTC, sending files
and images.

CLOUD PBX UNIFIED COMMUNICATIONS ONCALL APP INTEGRATION

ONCALL is the cloud-based Improve collaboration, Compatible with iOS, Android, Easy to integrate with your
system, that provides you with increase mobility and enhance PC Client. currently in use Call Center,
the large capacity and the customer experience of CRM, ERP with APIs.
infrastructure to lean on. your business.

Cost effectiveness. A comprehensive Professional team is

Simplify the setting and solution to your committed to support
operating processes. business: IP PBX, Call you 24/7/365.
Center, conference call,
video conference, CRM.

Supports multiple Scalability that meets User-friendly interface

devices: IP phone, any business needs. for managing the PBX
smartphone, PC. system easily.
 Plug & Play

More than a solution. We provide

We deliver the enterprise IP you with the full-service to
implement the IP phone system
PBX service built on the as simple as possible.
FPT cloud platform to
reduce your initial
We do it for you
investment and optimize
your human resources to No need to hire an IT team to
manage the system. Enjoy install and maintain the system.
the simple and fast Our team will handle this for you.

deployment.
Nationwide

FPT provides ONCALL and fixed

phone numbers service in 63
provinces in Vietnam.

ONCALL CLOUD PBX

Media Server
Cluster

Call Manager
Cluster REST API
Cluster Customer A Agents

Node 01

PSTN
Edge Proxy
Cluster IP
Node n File Server
Cluster

WebRTC GW
Cluster Customer Z Agents

ONCALL MOBILE APP

Always receive calls. Don’t worry about Supports both: Android and iOS.
missing calls anymore.

HOW TO USE THE APP

Only install internal numbers on the App.
Download on the
1. Download the app from Google Play or Apple Store. App Store
2. Log in using your internal number * or the scan QR code our team has
sent to you.
3. After a successful registration of an internal number, you can make or GET IT ON
receive calls from other internal numbers or mobile/fixed numbers of your Google Play
network operators.
4. Do more. Use messaging and video calling functions on the App.

https://oncall.vn | 1800 6973

ONCALL PACKAGES

ONCALL 1 ONCALL 2 ONCALL 3 ONCALL 4 ONCALL 5

Up to 20
1 extensions Up to 20 extensions Up to 50 extensions Up to 100 extensions Expand more than
490,000 VND/month 790,000 VND/month 1,690,000 VND/month 2,490,000 VND/month 100 extensions

COMPARE

ONCALL 1 ONCALL 2 ONCALL 3 ONCALL 4 ONCALL 5

ONCALL functions

Extensions 10 20 50 100 >100

Call recording memory 30 days 30 days 30 days 30 days 30 days

Simultaneous calls Unlimited Unlimited Unlimited Unlimited Unlimited

Connect the hotline numbers 1900, 1800 and fixed numbers

Greeting, ringback tones, automatic voicemail instructions

Call routing

Call forwarding

Voice call recording

Video call recording

Manage details and history of incoming calls, outgoing calls and

missed calls

Supports software for voice calls, video calls on PC, smartphone

Conference calls Free Free Free Free Free

Connect and call between internal branches

Call barring

Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Contact us for more detailed
Accounting management, user charges

Integrated API for extended customer management applications

*Installation fee: 500,000 VND. Get Free installation and extra two months of using the service when signing a prepaid contract with
ONCALL, having the term of 12 months or above.

https://oncall.vn | 1800 6973

 HO CHI MINH CITY
Lot L.29B-31B-33B, Street Tan Thuan, Tan Thuan
EPZ, East Tan Thuan Ward, District 7, HCM City,
Vietnam.

HANOI
Floor 12A, TNR Building, 54A Nguyen Chi Thanh,
Dong Da District, Hanoi, Vietnam.

FPT TELECOM INTERNATIONAL

FPT Telecom International is Vietnam’s leading telecommunications company. We give you the
power and flexibility to choose the right IT infrastructure and level of managed services that you
need to compete more effectively and successfully grow your business.
FPT Telecom International is the VoIP provider in Vietnam with more than 10 years of
telecommunications experience. Keep your customers informed throughout every step in their
customer journey with a comprehensive information infrastructure and effective solutions from
FPT Telecom.

FPT VOIP

VoIP (Voice over Internet Protocol) services convert your voice (analog audio signals) into a digital
signal and transfers it over the IP connection. VoIP allows you to make calls directly on a
computer, an IP phone, or a traditional phone connected to an adapter.
FPT VoIP is the first landline telephone service in Vietnam providing multiple supporting services
and functions via one connection. FPT VoIP makes a remarkable distinction in phone technology
and overcomes disadvantages of analog voice systems.

HAVING QUESTIONS ABOUT ONCALL? CALL US: 1800 6973

https://oncall.vn | 1800 6973