Department of Education

NATIONAL CAPITAL REGION

SUPPLEMENTARY
LEARNING MATERIALS
for Junior High School
Learners

TECHNOLOGY AND LIVELIHOOD EDUCATION

GRADE 10
HOME ECONOMICS
WELLNESS MASSAGE NC II
QUARTER 3 (Module 7)

LEARNING COMPETENCY:
LO 1. Apply Wellness Massage Techniques
1.7 Observe policies and standards of the workplace
TLE_HEWM10WT-IIIa-j-3
 HOW TO USE THIS SUPPLEMENTARY LEARNING
MATERIALS
Before you start answering the module, I want you to set aside other
tasks that will disturb you while enjoying the lessons. Read the simple
instructions below to successfully enjoy the objectives of this kit. Have fun!
1. Follow carefully all the contents and instructions indicated in every
page of this module.
2. Write on your notebook or any writing pad the concepts about the
lessons. Writing enhances learning, that is important to develop
and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers.
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying!

OBSERVE POLICIES AND STANDARDS OF THE

WORKPLACE

EXPECTATIONS

At the end of the module, you should be able to:

1. Differentiate policies and standards of the workplace.

2. Write the importance of policies in a workplace
3. Participate actively in performing the activity in policies and standards in a
workplace.

PRETEST

Directions: Choose the letter of the best answer. Write the letter of your choice on a
separate sheet of paper.
1. It is a very common precautionary measure that we read the labels of any
supplies used in cleaning or disinfecting. Which of the following is being referred
to?
a. Risk b. Danger c. Hazard d. Warning

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2. It is a process of making a new product that can be sold to the customers.
a. Product analysis c. Product development
b. Product conceptualization d. Product implementation

3. What is the regular time duration when performing back massage?

a. 20 minutes b. 5 minutes c. 7 minutes d. 6 minutes

4. What kind of manipulation pinches and moves the muscle from side to side in
a rocking manner?
a. Vibration b. Effleurage c. Muscle rolling d. Petrissage

5. Why do we need to implement policies and standards?

a. To make our lives miserable
b. To add more complexity to it
c. To help us act and behave professionally with each other
d. To add more formality and shape to workplace

6. What is the Importance of policies in the workplace?

a. It helps reinforce and clarify the standards
c. Adequate space for working
b. Adequate ventilation
d. Cleanliness and hygiene

7. If you are part of an organization, is it mandatory to follow the policies and

procedures?
a. Yes b. No c. I don’t think so d. Maybe

8. All are the possible answers applicable to Safety standards, EXCEPT

a. Use Milk crate/s when you are climbing.
b. Wear slip free shoes
c. Use the step ladder and make sure it is open appropriately
d. Wear protective equipment when you give treatment to your client.

9. How do you deal with situations when others are finding it hard to
communicate effectively with you?
a. Clients should have use their listening ability
b. Use interviewing skills
c. Use body language
d. Use sign language
10. When do you need to check the quality of the product such as pastry?
a. Just when you open the shop
b. Just when you close the shop
c. Just during the mid-shift duties
d. At all times during opening, closing, and during mid shift duties

3
 LOOKING BACK

Can you still recall?

Before starting your massage, require your customer to complete a short health
history. This will help you tailor the specific massage. You will briefly discuss what
your customer is looking for in the session and how it can be achieved.

Directions: Arrange the jumbled letters to form the correct word/ words on “what
to do” before performing the massage. (2 points each). Write your answer on a
separate sheet of paper.

1. GNIEETGR HET
2. UORT THE
3. EIWVINTRE THE
4. OT AGESSAGE SITONIANTR
5. SSAGEAM OT HET FLES RUOY REPREPA

BRIEF INTRODUCTION

OBSERVE POLICIES and STANDARDS OF THE WORKPLACE

Health, Safety and Welfare Regulations Applicable to the Massage/Beauty

Therapist.

The Workplace (Health, Safety and Welfare) Regulations 1992

This regulation covers health, safety, and welfare in the workplace. Workplace
means any place where people are employed or are self-employed, it includes outdoor
areas such as paths, etc.

Health issues under this Act include:

A) ADEQUATE VENTILATION Premises must be well ventilated, removing stale air

and drawing in fresh clean air without draughts.

B) COMFORTABLE WORKING TEMPERATURE It is difficult to select the

temperature to suit everybody: around 16°C is recommended. The temperature should
be comfortable and make sure that she/he is also warm enough.

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C) ADEQUATE LIGHTING It must be adequate to enable people to work and move
around safely. It should be suitable for the treatment in progress, low soft lighting is
desirable for some massage routines.

D) CLEANLINESS AND HYGIENE

Premises must be cleaned regularly to the highest standard. Floors, walls, and
ceilings together with furniture and fittings should be washed and disinfected when
possible. All towels and sheets used should be boil washed after each client.

E) WASTE must be stored in suitable, covered bins and disposed of in accordance

with regulations. Disposable needles must be placed in a sharps box’ for collection.

F) ADEQUATE SPACE FOR WORKING Cubicles containing a couch, trolley, chair,

stools, and waste bin should be large enough for the therapist and client to move
around easily. There should be adequate space for all staff to move around easily in
the salon without having to negotiate obstacles.

G) MAINTENANCE OF EQUIPMENT Everything in the workplace, the equipment, and

systems, should be maintained in efficient working order. If a fault occurs in any
machine or other equipment, it must be taken out of use immediately. It must be clearly
labelled FAULTY OUT OF USE ‘and stored away from the working area. And
immediately report for repair.

H) FLOORS AND TRAFFIC ROUTES

a. Floors should be sound and even, with a non-slippery surface and must be
kept free of obstacles. Any spillages such as water, oil, powder, etc. should be
wiped up immediately because they will make the floor slippery, which may
result in someone slipping and falling.
b. Doors should be wide enough for easy access and exit; stairs should be
sound and well lit. A handrail should be provided on at least one side of the stairs.
I) FALLS AND FALLING OBJECTS
a. Every effort must be made to prevent anyone from falling on the premises.

b. Sound, even, non-slip floors will help. Leads should not trail across the floor
but should lie along the wall, stools and bins should be stored under couches, other
equipment must not be left around but must be stored correctly.

c. Every effort must be made to prevent objects from falling and injuring people.
Storage shelves must be checked regularly and examined for any damage that may
weaken them.

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 d. Objects should be stored and stacked safely in such a way that they are not
likely to fall. Shelves should not be overloaded and should have maximum load
notices.

J) WINDOWS These must be clean and can be open easily. Ensure that people cannot
walk into them if they are open.

K) SANITARY CONVENIENCES Toilets and washing facilities should be available to

all persons. These rooms should be clean (cleaned and disinfected regularly), well-lit
and ventilated. There should be a hot and cold running water, soap (preferably in a
dispenser), and drying facilities such as paper towels or dry air machines (to prevent
the spread of micro-organisms).

L) DRINKING WATER An adequate supply of fresh drinking water must be provided,

either direct from main water lines, a chilled water dispenser or bottled water.

M) CHANGING ROOMS These rooms must be clean, suitable and secure, where
outer garments can be removed, and uniforms put on. Changing rooms are also
desirable for clients, although the cubicles may be used too, if privacy for the user can
be ensured.

N) FACILITIES FOR RESTING AND EATING Food and drink should not be
consumed in the treatment cubicles or in the salon. A clean room should be allocated
for eating. Adequate comfortable chairs should be provided as well as a table on which
to place food and drinks.
Workplace standards and guidelines often include a reinforcement of
the standard operating procedures also called SOPs, in the workplace. These are
written policies which aim to be the primary information book of the employees so that
they will be aware of the proper behavior and work technicalities in the office.

Standard is an agreed way of doing something. It could be about making a

product, delivering a service, or supplying materials—standards can cover a huge
range of activities undertaken by organizations and used by their customers.

What is the importance of standards?

Standards provide people and organizations with a basis for mutual understanding,
and are used as tools to facilitate communication, measurement, commerce, and
manufacturing.

Policy is a statement on how human resource management issues will be dealt

with in an organization. It communicates an organization’s values, expectations of
employee behaviors and performance. Workplace policies establish boundaries,
guidelines, and best practices for acceptable behavior at your business. The purpose
of such policies is to allow you to communicate to your employees the way you
expect them to behave on the job.

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The Importance of Policies in the Workplace

Policies are important in a workplace as it helps reinforce and clarify the standards
expected of employees and help employers manage staff more effectively as it
defines what is acceptable and unacceptable in the workplace.
Policies may form part of the employment contract and often provided to employees
in a handbook. Such policies in the workplace include:
* Use of company property policy
* Social media policy
* First aid policy
* No smoking at the workplace policy
* Drugs and alcohol policy
* Performance management and employee development policy, and more

ACTIVITIES

Activity 1: Make your own IMAGE of a Massage Parlor at home and

apply policies and standards of the workplace on Health, Safety Regulation.
Rate all these according to:

POLICIES 15 10 5
A. ADEQUATE VENTILATION
B. COMFORTABLE WORKING TEMPERATURE
C. ADEQUATE LIGHTING
D. CLEANLINESS AND HYGIENE
E. WASTE
F. ADEQUATE SPACE FOR WORKING
G. MAINTENANCE OF EQUIPMENT
H. FLOORS AND TRAFFIC ROUTES
I. FALLS AND FALLING OBJECTS
J. WINDOWS
K. SANITARY CONVENIENCES
L. DRINKING WATER
M. CHANGING ROOMS
N. FACILITIES FOR RESTING AND EATING

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 REMEMBER

Policies and standards provide a roadmap for everyday operations. They

ensure compliance with laws and regulations, and guidance for decision making.
Health and safety laws and regulations apply to everyone whether they are
employers, managers, employees, self-employed, full- or part-time, paid or unpaid
workers. Following rules and regulations help employees understand what is
expected and what will happen if they violate the rules.

CHECKING YOUR UNDERSTANDING

LETS DO IT!
A. Directions : Answer the following questions on how you understand the
lesson.
1. How important is it to abide to the policies and standards of a work place?
____________________________________________________________
2. Why do we need to know Health issues Act of 1997?
___________________________________________________________
___________________________________________________________
3. How will you apply these policies at home?
___________________________________________________________
________________________________________________________________________

B. Directions: Find and encircle the words that are hidden in the grid. The words
may be hidden in any directions. Define each looped words. Write your answers
in separate sheet of paper [2pts each].

Word Definition
P A D E F G H S S O
R O L S I P T E T O 1. 1.

O B M K T O P R A M 2. 2.

V K L I C O M V N A 3. 3.

I L L L F K V I D N 4. 4.
D P O L I C Y C A I 5. 5.
E A L S B B O E R L
T R I S T A N V D A
Policy Provide Policy Standard service

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 POST TEST

Directions: Choose the letter of the best answer. Write the letter of your choice
on a separate sheet of paper.

1. Why do we need to implement policies and standards?

a. To make our lives miserable
b. To add more complexity to it
c. To help us act and behave professionally with each other
d. To add more formality and shape to workplace
2. What is the importance of policies in the workplace?
a. It helps reinforce and clarify the standards
c. Adequate space for working
b. Adequate ventilation
d. Cleanliness and hygiene
3. How do you deal with situations when others are finding it hard to
communicate effectively with you?
a. Clients should have use their listening ability
b. Use interviewing skills
c. Use body language
d. Use sign language
4. When do you need to check the quality of the product such as pastry?
a. Just when you open the shop
b. Just when you close the shop
c. Just during the mid-shift duties
d. At all times during opening, closing, and during mid shift duties
5. It is a very common precautionary measure that we read the labels of any
supplies used in cleaning or disinfecting. Which of the following is being referred
to?
a. Risk b. Danger c. Hazard d. Warning
6. It is a process of making a new product that can be sold to the customers.
a. Product analysis c. Product development
b. Product conceptualization d. Product implementation

7. If you are part of an organization, is it mandatory to follow the policies and

procedures?
a. Yes b. No c. I don’t think so d. Maybe

8. All are the possible answers applicable to safety standards, EXCEPT

a. Use Milk crate/s when you are climbing.
b. Wear slip free shoes
c. Use the step ladder and make sure it is opened appropriately
d. Wear protective equipment when you give treatment to your client

9
9. What is the regular time duration when performing back massage?
a. 20 minutes b. 5 minutes c. 7 minutes d. 6 minutes
10. What kind of manipulation pinches and moves the muscle from side to side in
a rocking manner?
a. Vibration b. Effleurage c. Muscle rolling d. Petrissage

ANSWER KEY
10.D 10.D
9.B 9.B
8.A 8.A
7.A 7.A
6.D 6.B
5.A 5.D
4.A 4.D
3.A 3.A
2.B 2.D
1.D 1.A
Pretest Post test

REFERENCES
What is a workplace policy? Retrieved from
https://www.industrialrelations.nsw.gov.au/employers/nsw-employer-best-practice/workplace-
policies-and-procedures-/Date: Jan. 8,2021
What is Standard? Retrieved from https://www.bsigroup.com/en-US/Standards/Information-about-standards/
Date: Jan 8, 2021

The Importance of Policies in the workplace Revised from

http://www.australianbusiness.com.au/hr/news/the-importance-of-policies-in-the-workplace/
Date: Jan. 8,2021

K-12 Basic Education Program, DEPED Learning Module Technology and livelihood Education Home
Economics. n.d. Wellness Massage Grade 10 pp. 184-186 /Jan. 9, 2021

Development Team of the Module

Writers: Jessica A. Afable

Illustrator:
Layout Artist: Grace R. Nieves
Content Editors: Karen M. Booc
Language Editor: Martin O. De Leon Jr.
Management Team: Malcolm S. Garma, Regional Director – NCR
Alejandro G. Ibañez,CESO VI, OIC- Schools Division Superintendent
Genia V. Santos, CLMD Chief – NCR
Loida O. Balasa, CID Chief SDO Navotas City
James A. Roldan, EPP-TLE-TVL – NCR
Dennis M. Mendoza, LR EPS - NCR
Grace R. Nieves, LR/EPP-TLE-TVL, EPS SDO Navotas City
Nancy C. Mabunga, Librarian – NCR
Vergel Junior C. Eusebio, PDO II LRMS
Shirley Eva Marie V. Mangaluz, Librarian II LRMS

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