Module Handbook

Introduction to Management
MGT101

Instructor:
Sadia Arif

Department of Management Sciences

COMSATS University Islamabad
Park Road, Tarlai Kalan, Islamabad, PAKISTAN
Course Description
.
Introduction to Management is a rich, interactive learning experience designed to give students an overarching view of
management and the basic intellectual tools and aptitudes they need to meet today's organizational challenges. This basic
management course will investigate the different functions of management, namely planning, organizing, leading and
controlling. In tandem, the course will explore how issues such as organization structure, technology, innovation, ethics,
corporate responsibility, organization culture, the competitive environment and customer‐focus influence managerial
decision making. The course will also introduce the various organizational functional areas and how they work together
in the organization.

Course Objectives

The purpose of this course is to introduce students to an integrated approach to management. The
course is structured:

• To help the students gain understanding of evolution, functions, and principles of

management.
• To enable them to analyze and understand the environment of the organization.
• To help the students to develop understanding of the importance of management principles.
• To learn the application and provide them tools and techniques to be used in managerial job.
• To provide a forum for instructor-student interactions and a classroom environment that
enhances the quality of learning and the life of the student.

Program Learning Outcomes (PLO’s)

PLO1-Business Knowledge: Demonstrate in-depth understanding of business management concepts
which could provide the foundation for effective managerial skills. These concepts may include theories of
management, human resource management, accountancy, financial management, supply chain management,
marketing management and management information system.
PLO2- Leadership Skills: Demonstrate leadership in maximizing employee productivity through effective
communication skills to clearly understand and convey various business situations. Building professional
relationships based on mutual trust and respect. Understand the importance of teamwork and group
dynamics in achieving organizational goals. Making decisions based on the most appropriate resources to
collect the business data, handle and delegate responsibilities, gain feedback, and be flexible to solve
problems in an ever-changing workplace.

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 PLO3- Entrepreneurial Acumen: Demonstrate the understanding of entrepreneurship and the capability
of managing an enterprise effectively and efficiently. Developing new opportunities to secure and manage
various resources for business success.

PLO4-Business Ethics & Responsibility: Demonstrate an ability to understand the impact of business
solutions in societal and environmental contexts. Exhibit the knowledge and need for sustainable
development with having awareness of ethical and socially responsible business practices

Course Learning Outcomes

On completion of this course, the students will be able to:

1. Explain the pedagogical content knowledge related to business, management, roles, skills, and
functions of management
2. Demonstrate an understanding of disciplinary knowledge and concepts related to business,
management, roles, skills, and functions of management.
3. Apply the principles and theories in management to diagnose and solve organizational
problems and develop optimal managerial decision.

Matching/Mapping of CLO’s/PLO’s

PLOs
PLO 1

PLO 2

PLO 3

PLO 4

CLOs

CLO 1

CLO 2

CLO 3

Details of Instructor

You can contact your module instructor in the following ways:

Email: sadia.arif@comsats.edu.pk

Teaching Philosophy

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The course will include a combination of lecture and practical exercises including student presentations. Current
issues in the organizations related to course topics will be examined and writing assignments will be required.

• Lectures

• Case studies

• Class discussion

• Presentation

• Project report

Academic Dishonesty
Academic dishonesty is an offense that will not be tolerated in any form. Any student who is found involved in
academic dishonesty will be penalized to the fullest extent possible allowed by university regulations. If you have
any doubts about whether an action constitutes academic dishonesty, please consult with your instructor before
taking the action. COMSATS University Islamabad (CUI) defines Academic Dishonesty as follows:

“Cheating, plagiarism (submitting another person's work as one's own, e.g. no citation), or doing and submitting another person’s
work are all strictly prohibited. All such actions will be considered deceitful and thus unacceptable. In addition, the use of unauthorized
materials (books, notebooks, or other sources) during an examination in order to secure or give help will not be tolerated. Academic
dishonesty also encompasses unauthorized copying and distribution of examinations, assignments, reports, projects or term papers; or
the presentation of unacknowledged material as if it were the student's own work.”

Plagiarism, one of the most serious forms of academic dishonesty, is defined as follows:

“Plagiarism is the act of stealing words, ideas or a piece of writing of another and passing them off as one's own. Whenever a student
submits a piece of writing claiming it to be his own authorship, it is generally understood that all the ideas, opinions, facts, figures,
conclusions, revisions, and words are the student's original work, unless he/she has explicitly indicated otherwise using citations,
footnotes, attribution in the text, and/or appropriate quotation marks. A person failing to acknowledge and recognize (using footnotes,
attribution in the text, and/or appropriate quotation marks) the contribution of the original author, will be held accountable under
academic deception. Such action will necessitate measures to discipline the student under the University's academic dishonesty policy.
Any academic dishonesty would call for swift punitive action by the faculty in whose class such dishonesty occurs and the names of
students involved in such acts would be reported in every instance to the concerned Head of that Department.”

Course Assessment
• Grades: Letter grades will be assigned based on the university's standard grading scale.
• In fairness to students who complete assignments on time, late assignments will not be accepted.
You must turn in assignments during the lecture on the day they are due.
• Attendance: Regular classroom attendance is mandatory. Absence from lectures will negatively affect
your grade as per University rules. Attendance is entered into the COMSIS system daily. Modifications
at later stage are discouraged and are not allowed.
• Writing Assignments: In writing assignments, guidelines provided by the instructor are to be
followed.
• Arriving on time: Late arrivals are disruptive to both instructor and class discussion, and show
disrespect to those who are on time.

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• Minimizing disruptions: All cell phones should be turned off during class. You should not leave
and re-enter the class. You should avoid engaging in side conversations after class has begun.
• Being prepared for class: You should be ready to discuss any assigned readings and to answer any
assigned questions for each day's class, including being ready to open a case assigned for that day.
• Respect: You should act respectfully toward all class participants.

Below mentioned is the assessment scheme for this course.

Type of Assessment Weightage

Mid term 25%
Assignments and Quizzes 25%
Final Examination 50%

Course Literature
• Management by Stephen P. Robbins Mary Coulter 15th edition

Reference Material

• Introduction to Management by Richard Pettinger

• Griffin ,R.W.1993.management .Houghton Mifflin company
• Haleeb: Rejuvenating the Market Leader of the Past.
• Service Tyre and Tube Division: Strategic Capabilities for Business Growth
• Starbucks Corporation: Case Study in Motivation and Teamwork
• Employee Motivation – A Short Case Study

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Detail of Course Contents
Objective Thinki Strategies for
Tasks for
Week Lecture Topic(s) (Goal / Outcome of ng Tasks for
Students
Topic ) Level Students *
Students should be able to
know :
• Define
• Who are manager,
managers management
• Define • Name and
rememb
Managers in management describe Class
• Management er function of
1 the management. discussion/Cl
functions (CLO-1)
workplace • Management • Define ass exercise
roles managerial roles
• Why study • List and
1 management recall
• How is managers management
job changing approaches
.
The Students should be able to
evolution of know:
rememb Explain and
managemen • Early Class
2 er summarize how
t theory Management management discussion
• Classical (CLO-1) evolved
approach

Students should be able to

know:
The • Behavioral rememb
• Explain and Class
evolution of Management er
1 Theory summarize how discussion
managemen • Quantitative (CLO-1) management
evolved -
t theory Approach

Contemporary Approach

2 Students should be able to

know:
• The Decision
Making Process Underst Explain decision
Discussion/H
Making • Managers and making process,
2 Making Decision ome
Decisions (CLO-2) provide examples
• Types of Assignment
decision and of programmed
Decision
conditions

Students should be able to Underst

Making know: Class
3 1 and name, describe,
Decisions • Decision making define, state, discussion/
style (CLO-2)

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 • Effective Summarize, Home
Decision making explain, provide
Assignment
in today’s World. examples,.

Students should be able to

know:
Managing Underst name, describe, Class
• Omnipotent or define, state,
the external Symbolic and Summarize, discussion/
2 • The External
environmen (CLO-2) explain, provide Group
Environment.
t. • Constraints and examples. exercise
Challenges
Students should be able to
know: name, describe,
define, state,
• Understanding Summarize,
Managing in the Global Underst explain, provide
a Global Environment and examples, solve
1 • Doing Business Quiz
Environme (CLO-2) problems,
Globally
nt construct chart,
• Managing in a
demonstrate
Global
4 usage etc.
Environment.
Students should be able to
know:
Managing Class
• What is a Social name, describe,
Social Apply
Responsibility define, state, presentation/
Responsibili
2 • Green (CLO-3) Summarize,
ty and Additional
Ethics Management explain, provide
and examples,. reading
Sustainability

1
5 Tentative Mid Term
2

Students would be able to

know:
Managers Apply name, describe,
and Ethical • Encouraging define, state, Group
1 (CLO-3) Summarize,
Behavior Ethical Behavior presentation
• Social explain, provide
examples
6 Responsibility
and Ethics
Students would be able to
Managers know:
and Ethical Apply Group
2 name, describe,
Behavior • Managing (CLO-3) define, state, presentation
Change and
Innovation

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 • The change Summarize,
process explain, provide
• Managing
Resistance to examples
Change
• Contemporary
Issues in
Managing
Change
Stimulating Innovation
name, describe,
define, state,
Summarize,
Class exercise
Students would be able to explain, provide
know:
examples
• What is planning
Planning • Why do
rememb
Work managers plans
7 1 • Goals and plans er
Activities name, describe,
• Setting of Goals (CLO-1) define, state,
and Developing Summarize,
Plans Class exercise
• Contemporary explain, provide
Issues in examples
Planning

Students should be able to

know:

• Designing name, select,

organizational describe, define,
Designing Structure rememb state, match etc.
Organizatio
1 nal • Mechanistic and er Assignment
Structure Organic . summarize,
Structure (CLO-1) explain, provide
• Traditional examples, predict,
Organizational estimate etc
Designs
8

Students would be able to

know:

• Contemporary Underst name, describe,

Designing
Organizational define, state,
Organizatio and
Designs Summarize,
2 nal Assignment
Structure • Organizing for (CLO-2) explain, provide
Collaboration examples
• Flexible work
arrangements
Contingent Work Force

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 Students would be able to
know:

• The Human
Managing Resource Apply
Human Management
1 (CLO-3) Quiz
Resource Process.
• Identifying and
Selection name, select,
Competent describe, define,
Employees. state, match etc.

9 summarize,
Students would be able to
know: explain, provide
examples, predict,
• Providing
Employees with estimate etc
Managing Apply
skills and
Human
2 Knowledge (CLO-3) Quiz
Resource
• Retaining
Competent,
High
Performing
Employees

Students would be able to

know:
name, select,
Creating Underst
describe, define,
and • Groups and
and state, match etc. Team-building
1 Managing Groups
Teams Development (CLO-2) activity
summarize,
• Work Group explain, provide
Performance examples
and satisfaction
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Students would be able to
know: name, select,
Underst
describe, define,
Creating and state, match etc.
• Turning Groups
and Team-building
2 into Effective (CLO-2)
Managing summarize,
teams activity
Teams
• Current explain, provide
Challenges in
Managing Teams examples,

Students should be able to

know:
name, select,
Underst
• What is describe, define,
Motivating and state, match etc.
11 1 Employees Motivation Class
• Contemporary (CLO-2)
summarize, discussion
Theories of
Motivation explain, provide
• Current Issues in examples,
Motivation

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 Students would be able to
know:

• Being Effective
Leader
• Who are Leaders name, select,
and What is describe, define,
Leadership Underst
state, match etc.
Motivating • Early Leadership and Class
2 Employees Theories (CLO-2) summarize, discussion
• Contingency
explain, provide
Theories of
Leadership examples,
• Contemporary
Views of
Leadership
Leadership Issues in the
Twenty-First Century
Students would be able to
know:
Class exercise
Managing • The Nature and rememb e.g. judge, demonstrating
Communica Function of prioritize, value,
1 er evaluate, effective
tion Communication
• Methods of (CLO-1) conclude, design communicatio
Interpersonal approaches etc.
n
Communication
.
Students would be able to
12 know:

• Organizational name, select, Class exercise

communication rememb
Managing describe, define, demonstrating
• Information er state, match etc.
Communica
2 Technology and effective
tion (CLO-1)
Communication summarize, communicatio
• Communication explain, provide
s Issues in examples, n
today’s
Organizations
.
Students would be able to
know:
name, select,
• What is describe, define,
Controlling and Underst
state, match etc.
Why Is It and
1 Controlling Important? Assignment
13 (CLO-2) summarize,
• The Control
Process explain, provide
• Controlling for examples,
organizational
and Employee
Performance
2 Controlling

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 Students would be able to name, select,
know: Underst describe, define,
• Tools For state, match etc.
and
Measuring Assignment
Organizational (CLO-2) summarize,
performance explain, provide
• Contemporary
Issues in Control examples,

1. Ethics name, select, Class

Contempor
1 2. CSR describe, define,
ary Business discussion
3. Diversity Apply state, match etc.
Challenges
14 & (CLO-3)
1. Ethics summarize,
Opportuniti Class
2 es 2. CSR explain, provide
3. Diversity discussion
examples,

1 Group
project Knowledge
Apply
Group Projects, Viva Voce, Comprehension
15 project (CLO-3)
Application
2 Presentations & Final
Analysis
Exam
16 1 Group Apply Knowledge
Comprehension
project (CLO-3)
Application
2 Group Projects, Viva Voce,
project Analysis
Presentations & Final
Exam

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