Service Intervention Report

WORK ORDER INFORMATION

Work Order #: WO-11863647 Back Office Reference #: 6722816

IT-1347299 v1_GLOBE STT

Work Order Name: GDC, INC_4 PMV FOR Customer Reference #:
SYMMETRA PX X 10 - 4 of 4

Case#:

ACCOUNT LOCATION

Customer: GLOBE STT GDC, INC Location: Globe Mk2 - SITE

2F Tower 1, Globe Telecom

Address: Plaza, Pioneer corner Madison Address: 2275-2281, Chino Roces Ave
Street, Barangka Ilaya

City Zip : 1550 Mandaluyong City,Country, Zip: Makati Philippines 1232

CONTACT INFORMATION

Work Order Contact: Ronnie Cave Email Address: ronnie.cave@sttelemediagdc.ph

Work Phone: 09176883957 Mobile Phone: 09176883957

WORK ORDER DETAILS 1

Work Order Type: Preventive Maintenance Work Order Sub-Type: Regular Preventive Maintenance

Work Order Preventive Maintenance/Regular Preventive Maintenance/Preventive Maintenance/Regular Preventive

Reason: Maintenance

1.) Upon Arriving UPS is Online and Operational, No Active Alarms Present 2.) Conduct Visual Inspection of
UPS Parts and Components: Fans = Working, Display = Working 3.) Check UPS Status, Parameters and
Work Performed:
Measurements - Normal 4.) Download UPS Status and Parameters via Onsite 5.) Perform Non-Intrusive PM
via OnSite checklist 6.) Record AC and DC measurement 7.) Clean External Parts of UPS 8.) Final Inspection

Special
Instructions:

Recommendation: UPS battery replacement due to end of service life for UPS A2,A1,B1,B2, A3,B3,B4 & A4.

CUSTOMER FEEDBACK

Customer Approval: Customer Satisfaction Rating:

Customer Feedback:

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SERVICED PRODUCTS

Installed
Commercial Device Description/Work Commissioning
Product Product Name Serial Number Brand Range
Reference Type Performed Date
Number

UPS - 1.) Measure

UPSA2 Data individual battery
APC Center float voltage and
Schneider Symmetra
Symmetra SYIOF500KD SYIOF500KD QD1937120733 and internal 02/24/2020
Electric PX
PX Facility resistance Load -
250kVA 3 17% Runtime -
Phase 3h15m

UPS - 1.) Measure

UPS A3 Data individual battery
APC Center float voltage and
Schneider Symmetra
Symmetra SY125K250DR-PD SY125K250DR-PD QD1948120049 and internal 03/05/2020
Electric PX
PX Facility resistance Load -
250kW 3 43% Runtime -
Phase 42m

1.) Perform
runtime
calibration/battery
UPS - discharge test 2.)
UPS B2 Data Allow UPS to
APC Center charge the
Schneider Symmetra
Symmetra SY125K250DR-PD SY125K250DR-PD QD1948120047 and battery up to 02/27/2020
Electric PX
PX Facility 100% Load -
250kvA 3 22% Runtime -
Phase 1H23min @ 72%
battery charge,
ongoing battery
charging

UPS - 1.) Measure

UPS B3 Data individual battery
APC Center float voltage and
Schneider Symmetra
Symmetra SY125K250DR-PD SY125K250DR-PD QD1937120731 and internal 03/12/2020
Electric PX
PX Facility resistance Load -
250kVA 3 42% Runtime -
Phase 45m

UPS -
UPS 1A Data
APC Center Load - 4%%
Schneider Symmetra
Symmetra SY100K250D SY100K250D QD1946120276 and Runtime - 08/28/2023
Electric PX
PX Facility 22h11m
100kVA 3
Phase

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 1.) Measure
individual battery
float voltage and
UPS -
internal
UPS B4 Data
resistance 2.)
APC Center
Schneider Symmetra Draw out power
Symmetra SY200K500D SY200K500D QD1948120051 and 06/25/2020
Electric PX module L4 and
PX Facility
adjust/align
250kVA 3
backplane
Phase
connector Load -
44% Runtime -
42m

UPS -
UPS 1B Data
APC Center Load - 4%
Schneider Symmetra
Symmetra SY100K250D SY100K250D QD1946120275 and Runtime - 09/02/2023
Electric PX
PX Facility 31h57m
100kW 3
Phase

UPS - 1.) Measure

UPS A4 Data individual battery
APC Center float voltage and
Schneider Symmetra
Symmetra SYIOF500KD SYIOF500KD QD1948120048 and internal 07/02/2020
Electric PX
PX Facility resistance Load -
250kVA 3 43% Runtime -
Phase 43m

1.) Perform
runtime
calibration/battery
UPS - discharge test 2.)
UPS A1 Data Allow UPS to
APC Center charge the
Schneider Symmetra
Symmetra SY500K500DR-PD SY500K500DR-PD QD1939120336 and battery up to 01/31/2020
Electric PX
PX Facility 100% Load -
500kVA 3 32% Runtime -
Phase 47 min @ 72%
battery charge,
ongoing battery
charging

1.) Perform
runtime
calibration/battery
UPS - discharge test 2.)
UPS B1 Data Allow UPS to
APC Center charge the
Schneider Symmetra
Symmetra SYIOF500KD SYIOF500KD QD1939120337 and battery up to 02/06/2020
Electric PX
PX Facility 100% Load -
500kVA 3 35% Runtime -
Phase 41 min @ 72%
battery charge,
ongoing battery
charging

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SPARE PARTS

Part Number Installed Quantity Part Description Stock Origin For Part Used Billable ?

TIME

Total Is
FSR Start Date End Date Activity Type Hour Type Description
Time Billable

Emmanuel Normal
03/20/2024 7:12 am 03/20/2024 9:23 am Travel 2.18 No
YAP hours

Emmanuel 03/20/2024 10:12 Job Prep & Normal

03/20/2024 9:23 am 0.82 No
YAP am Report hours

Emmanuel 03/20/2024 10:13 Normal

03/20/2024 5:08 pm Service 6.92 No
YAP am hours

Emmanuel Job Prep & Normal

03/20/2024 5:08 pm 03/20/2024 6:08 pm 1 No
YAP Report hours

Emmanuel Normal
03/20/2024 6:08 pm 03/20/2024 8:26 pm Travel 2.3 No
YAP hours

Emmanuel Normal
03/21/2024 7:31 am 03/21/2024 9:55 am Travel 2.4 No
YAP hours

Emmanuel 03/21/2024 10:31 Job Prep & Normal

03/21/2024 9:55 am 12.6 No
YAP pm Report hours

Normal
Ryman Diwa 03/20/2024 7:00 am 03/20/2024 9:00 am Travel 2 No
hours

Normal
Ryman Diwa 03/20/2024 9:00 am 03/20/2024 5:00 pm Service 8 No
hours

Job Prep & Normal

Ryman Diwa 03/20/2024 5:00 pm 03/20/2024 6:00 pm 1 No
Report hours

Normal
Ryman Diwa 03/20/2024 6:00 pm 03/20/2024 8:00 pm Travel 2 No
hours

EXPENSE

FSR Expense Date Expense Type Hour Type Description Expense Quantity Total Expense Is Billable

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FSR Sign Off:

Technician Sign
,

Technician Sign 2

FIELD SERVICE REPRESENTATIVE ROLANDO PIAGAN,03/21/2024

Customer Sign Off:

Customer Sign

CUSTOMER RONNIE CAVE,03/21/2024

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