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Strategic Management in Action 6th Edition Coulter Test Bank instant download all chapter
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Strategic Management in Action, 6e (Coulter)
Chapter 5 Functional and Competitive Strategies
1) The SWOT analysis points to the strategic issues organizational decision makers need to
address in their pursuit of sustainable competitive advantage and high performance levels.
Answer: TRUE
Diff: 1 Page Ref: 121
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Reflective Thinking
Objective: Identify and describe common types of functional strategies
2) An organization's functional strategies are the goal-directed plans and actions of the
organization's functional areas.
Answer: FALSE
Diff: 1 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Reflective Thinking
Objective: Identify and describe common types of functional strategies
3) The process of creating goods and services in which organizational resources are transformed
into outputs is called production-operations.
Answer: TRUE
Diff: 1 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
4) The product functional strategies include design, production-operations, and human resources.
Answer: FALSE
Diff: 2 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
5) The three functional strategies relate to the product, the processes, and the people.
Answer: FALSE
Diff: 1 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
6) Once products are produced, the next step is to efficiently and effectively get those products to
the customers when, where, and how they want them.
Answer: TRUE
Diff: 2 Page Ref: 123
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
9) High-performance work practices are production policies and practices that can lead to both
high individual and high organizational performance.
Answer: FALSE
Diff: 2 Page Ref: 123
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
10) An organization's two main support processes are information systems and auditing systems.
Answer: FALSE
Diff: 2 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Use of Information Technology
Objective: Identify and describe common types of functional strategies
11) Competitive advantage is what sets an organization apart from other firms in its industry.
Answer: TRUE
Diff: 2 Page Ref: 126
Topic: Explain What Competitive Advantage Is and What It Implies
AACSB: Analytical Skills
Objective: Discuss strategies that companies use to acquire and maintain competitive advantages
13) Competitive strategy is a choice of how an organization or business unit is going to compete
in its particular industry or market.
Answer: TRUE
Diff: 2 Page Ref: 129
Topic: Explain What Competitive Advantage Is and What It Implies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
14) Mintzberg's generic strategies are more popular than Porter's generic strategies.
Answer: FALSE
Diff: 2 Page Ref: 139
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
15) The reactor competitive strategy involves thorough analysis of new business ideas and
imitation.
Answer: FALSE
Diff: 2 Page Ref: 131
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
16) The reactor strategy is characterized by continually innovating and exploiting new products
and markets.
Answer: FALSE
Diff: 2 Page Ref: 131
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
17) The differentiator will market products aimed at the "average" customer.
Answer: FALSE
Diff: 2 Page Ref: 134
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
18) One disadvantage of the cost leader strategy is the ability to remain unique to the customer.
Answer: FALSE
Diff: 2 Page Ref: 135
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
19) The corporate strategies play a dual role in the implementation of competitive strategy.
Answer: FALSE
Diff: 2 Page Ref: 140
Topic: Discuss How Competitive Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
20) The prospector will market products aimed at the "average" customer.
Answer: FALSE
Diff: 2 Page Ref: 134
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
21) The role of top-level decision makers in the strategic management process is to
A) develop the overall goal that the organization hopes to achieve.
B) establish the overall operational goals.
C) establish functional strategies.
D) supervise line managers.
E) None of the answer choices is correct.
Answer: A
Diff: 2 Page Ref: 120
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
22) The ________ point(s) to the strategic issues organizational decision makers need to address
in their pursuit of sustainable competitive advantage and high levels of performance.
A) portfolio analysis
B) distinctive capabilities
C) strengths
D) SWOT analysis
E) core competencies
Answer: D
Diff: 2 Page Ref: 121
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
23) Which of the following is included under the product functional strategies?
A) Marketing
B) Management
C) Supervision
D) Leadership
E) Control
Answer: A
Diff: 1 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
24) ________ strategies are the short-term goal-directed decisions and actions of the
organization's various functional areas.
A) Competitive
B) Coordinating
C) Corporate
D) Business
E) Functional
Answer: E
Diff: 2 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
25) ________ refer(s) to the process of creating and providing goods and services.
A) Production-operations
B) Marketing
C) High-performance work practices
D) Information system
E) None of the answer choices is correct.
Answer: A
Diff: 2 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
26) Product design strategies typically involve an organization's ________ functional area.
A) finance
B) R&D
C) accounting
D) HR
E) corporate governance
Answer: B
Diff: 2 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
30) Which of the following should be included in an organization's marketing mix strategies?
A) Product strategies
B) Pricing strategies
C) Promoting strategies
D) Distribution strategies
E) All of the answer choices are correct.
Answer: E
Diff: 2 Page Ref: 123
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
31) The four Ps in marketing are
A) product, price, promotion, and place.
B) production, placement, personnel, and place.
C) promotion, price, positioning, and perception.
D) perception, perspective, promotion, and price.
E) None of the answer choices is correct.
Answer: A
Diff: 1 Page Ref: 123
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
33) An organization's ________ strategies reflect its commitment to and treatment of its
employees.
A) procurement
B) corporate
C) HR
D) competitive.
E) cooperative.
Answer: C
Diff: 1 Page Ref: 123
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Reflective Thinking
Objective: Identify and describe common types of functional strategies
34) Which of the following is an example of high-performance work practices?
A) Fixed job assignments
B) Centralized decision making
C) Self-managed work teams
D) Limited employee involvement
E) None of the answer choices is correct.
Answer: C
Diff: 2 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
35) The strategic decisions associated with the organization are the choice of a system and the
choice of type of system needed for which system type?
A) Marketing
B) Human resources
C) Information
D) Financial-accounting
E) None of the answer choices is correct.
Answer: C
Diff: 2 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Use of Information Technology
Objective: Identify and describe common types of functional strategies
36) Designing which of the following systems involves making sure we have the information we
need, when the information is needed, and in the form needed?
A) Marketing
B) Human resources
C) Information
D) Financial-accounting
E) None of the answer choices is correct.
Answer: D
Diff: 2 Page Ref: 126
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
37) The two main support processes in an organization are
A) production systems and marketing systems.
B) procurement systems and HR systems.
C) financial accounting systems and HR systems.
D) information systems and HR systems.
E) information systems and financial accounting systems.
Answer: E
Diff: 1 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
38) Determining the optimum mix of equity or debt is a decision made by which organizational
support process?
A) Financial-accounting systems
B) Corporate governance systems
C) Procurement systems
D) Product development systems
E) None of the answer choices is correct.
Answer: A
Diff: 3 Page Ref: 126
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
39) One of the two strategic decisions most associated with the organization's information
system is
A) optimum equity mix.
B) creating an approved vendor list.
C) selecting the correct marketing mix.
D) corporate budgeting.
E) the choice of system technology.
Answer: E
Diff: 3 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
Maria diMatteo, a young entrepreneur, has recently opened her second homemade Italian
restaurant within the same large metropolitan area named Francesca's. You have been asked to
advise Ms. diMatteo in how best to implement functional strategies.
40) Ms. diMatteo discovered in opening her second restaurant, she needed to pay attention to
which of the following concerns?
A) The product
B) The people
C) The support processes
D) All the above answer choices are correct.
E) None of the answer choices are correct.
Answer: D
Diff: 2 Page Ref: 122
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
41) If Ms. diMatteo wanted to introduce high-performance work practices in her organization,
which of the following practices would she adopt?
A) Centralized decision making
B) Fixed job assignments
C) Limited communication
D) Self-managed work teams
E) Seniority-based compensation
Answer: D
Diff: 2 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
42) Francesca's has had a higher than desirable level of server turnover. Ms. diMatteo decided
she needed to pay better attention to which strategies?
A) Marketing
B) Human resources
C) Information
D) Financial-accounting
E) None of the answer choices is correct.
Answer: B
Diff: 2 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
43) Ms. diMatteo has decided to use a computerized order taking and fulfillment system in the
new location demonstrating her ability to give attention to which of the following strategies?
A) Marketing
B) Human resources
C) Information
D) Financial-accounting
E) None of the answer choices is correct.
Answer: C
Diff: 2 Page Ref: 124
Topic: Describe the Functional Strategies an Organization Needs, and Explain How Those
Strategies are Implemented and Evaluated
AACSB: Analytical Skills
Objective: Identify and describe common types of functional strategies
44) ________ is when organizations battle or vie for some desired object or outcome.
A) Competition
B) Strategy
C) Goal
D) Objective
Answer: A
Diff: 2 Page Ref: 127
Topic: Explain What Competitive Advantage Is and What It Implies
AACSB: Analytical Skills
Objective: Discuss strategies that companies use to acquire and maintain competitive advantages
45) Which of the following is NOT a possible dimension for identifying strategic groups?
A) Units sold
B) Price
C) Quality
D) Geographic scope
Answer: A
Diff: 2 Page Ref: 128
Topic: Explain What Competitive Advantage Is and What It Implies
AACSB: Reflective Thinking
Objective: Discuss strategies that companies use to acquire and maintain competitive advantages
46) Which of the following is NOT one of Miles and Snow's adaptive strategies?
A) Cost leader
B) Prospector
C) Defender
D) Analyzer
Answer: A
Diff: 2 Page Ref: 130
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
48) The ________ strategy is one in which an organization continually innovates by finding and
exploiting new product and market opportunities.
A) prospector
B) defender
C) analyzer
D) reactor
Answer: A
Diff: 2 Page Ref: 131
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
49) When a company builds a profitable business by "stealing" ideas from other successful peers,
it is following a(n) ________ strategy.
A) analyzer
B) defender
C) prospector
D) reactor
Answer: A
Diff: 2 Page Ref: 132
Topic: Describe the Different Competitive Strategies
AACSB: Reflective Thinking
Objective: Compare and contrast different business-level strategies
50) Which of the following is not a recommended competitive strategy for developing a
competitive advantage?
A) Reactor
B) Defender
C) Analyzer
D) Prospector
Answer: A
Diff: 2 Page Ref: 133
Topic: Describe the Different Competitive Strategies
AACSB: Reflective Thinking
Objective: Compare and contrast different business-level strategies
51) In Porter's cost leadership strategy, the main goal of the cost leader is to have the lowest
________ in the industry.
A) costs
B) prices
C) profits
D) products
Answer: A
Diff: 2 Page Ref: 133
Topic: Describe the Different Competitive Strategies
AACSB: Reflective Thinking
Objective: Compare and contrast different business-level strategies
52) When an organization competes by providing unique products with features that customers
value, perceive as different, and are willing to pay a premium price for, it is using a strategy of
A) differentiation.
B) focus.
C) cost leadership.
D) niche.
Answer: A
Diff: 2 Page Ref: 134
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
54) Which of the following is NOT a way to segment specialized market niches?
A) Price consciousness
B) Geographical
C) Type of customer
D) Product line segment
Answer: A
Diff: 2 Page Ref: 136
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
55) When an organization hasn't developed a low cost or a differentiation competitive advantage,
it is said to be
A) stuck-in-the-middle.
B) using an integrated strategy.
C) using a strategy of best cost.
D) pursuing a niche-based competitive advantage.
Answer: A
Diff: 2 Page Ref: 137
Topic: Describe the Different Competitive Strategies
AACSB: Analytical Skills
Objective: Compare and contrast different business-level strategies
There are a few trees and shrubs, of which the alder and buckthorn are
examples, that so seldom show any kind of a tint that I have not included them in
my list; and there are several species of oak that display such a motley combination
of green and rust, with faint shades of purple and yellow, that it is impossible to
classify them. In my list I have only named the genera, except when the species are
distinguished by important differences. The brown hues of the oak and the beech
are the tints only of their dead leaves or dead parts of leaves; but pure browns are
sometimes seen in the living leaf of the snowy mespilus, the pear-tree, and the
smoke-tree; in others they occur so seldom that they may be classed as accidental
hues. I ought to add that only a small part of what may be said of the tints of trees
is unqualifiedly correct. They are greatly modified by circumstances which cannot
always be understood. I have seen maples that always remained green, apple-trees
dressed in scarlet and yellow, and lilacs in a deep violet; but I have never seen a
purple, crimson, or scarlet leaf on any of the trees of Division I. of the Synopsis.
SYNOPSIS OF THE TINTS OF DIFFERENT
TREES AND SHRUBS IN SEPTEMBER AND
OCTOBER.
Division I.
Trees and Shrubs that display Yellow Tints alone, without ever a Purple or Red
Leaf of any Shade.
Althæa.
Bayberry.
Clethra.
Section 1.—Verdure of summer unchanged, or with a slight and
Dutch Myrtle.
sometimes a considerable mixture of yellow leaves, before they
Elder. fall.
Locust.
Privet.
Willow.
Black Walnut.
Butternut.
Catalpa.
Chestnut.
Elm.
Section 2.—A general mixture of rusty green and yellow,
Grapevine.
sometimes pure yellow under favorable circumstances. The rust
Hickory. attaches only to dead leaves or to the dead parts of leaves.
Horse-
Chestnut.
Lime.
Plane.
White Birch.
Beech.
Birch.
Honey
Locust.
Section 3.—Pure yellow, of different shades.
Mulberry.
Poplar.
Tulip-tree.
Green-Brier.
Division II.
Trees and Shrubs that display all Shades of Purple, Red, and Yellow.
Note.—I perceive that the author does not distinguish between the tints of living
and seared or dead leaves.
THE CORNEL.
THE CORNEL.
The Sumachs are not the objects of any special admiration. They
are not the favorites of nature or of art, neither adding dignity to the
landscape nor expression to the canvas of the painter. But they blend
their fine pinnate foliage with the wayside shrubbery, varying its
appearance by their original habit of growth; and they are seen
springing in little groups upon sandy plains, where they relieve the
eye that might otherwise be wearied with the monotonous waste of
sorrel and tufted andropogons. They display many of the characters
of the tropical plants in their long compound leaves, and in the
exuberant growth of their recent branches. They are distinguished by
their milky, resinous, and in some cases poisonous sap.
THE VELVET SUMACH.
The most common and conspicuous species in New England is the
Staghorn, or Velvet Sumach, the largest of the genus. Its name is
derived from a certain likeness of its crooked branches, when
deprived of their leaves, to a stag’s horn. This Sumach rises to the
dignity of a tree in favorable situations, and soon becomes a
handsome standard, if the suckers about the roots have no chance to
grow. Though its branches are crooked and irregular, and form a
spray that is absolutely ugly, the tree is very comely when wearing its
leafy garniture and decked with conical bunches of crimson fruit.
The Sumach is sometimes very ornamental in situations that
permit the whole ground to be occupied by it. Its natural habit of
growth is in clumps, gradually spreading over a wide extent of
surface. So prone is this tree to throw up suckers from its long roots,
that if it meets with no opposition it is apt to monopolize the whole
ground. The most appropriate places for it are the banks of railroads
and other similar slopes, which are rendered firm by the network of
its numerous roots. There is no other plant that would in so short a
time cover a gravelly bank with wood and foliage.
The Smooth Sumach is a smaller shrub, averaging only three or
four feet in height. It affects similar localities, being common on the
borders of dry fields and the sides of old roads that pass over a sandy
and gravelly plain. It is not readily distinguished from the larger
species; but its fruit and flowers are borne in loose panicles, and its
bunches have none of that downy substance that characterizes the
Velvet Sumach.
THE POISON SUMACH, OR DOGWOOD.
I come now to speak of the Bohon Upas of our land,—the Poison
Sumach. This is confessedly a dangerous plant, and is allied to the
shrub from which the celebrated Wourali poison is made by the
natives of Guiana. The poisonous properties of the sap are said to be
dissipated by boiling. Hence the varnish prepared by the Chinese
from the sap of this plant is free from its injurious properties. Hence
also the danger of being exposed to its fumes, when its branches are
burned with other brush.
The Poison Sumach is a very elegant shrub. It is prim and slender,
and draws attention by its want of resemblance to other trees and
shrubs in our woods. The main stems and principal branches are of
an ashen-gray color, though the recent shoots, before they harden
into wood, and the leaf-stems are of a fine crimson or purple. The
leaves are beautifully pinnate, of a light green hue with purple veins.
The flowers and fruit are greenish, inconspicuous, and without any
beauty. This plant, unlike the other species, is found only in low
boggy situations.
There are some unaccountable facts connected with the poisonous
qualities of this tree. While some persons are affected with
dangerous swellings and inflammation on the least exposure to it,
others handle it, breathe its burning fumes, and even chew its leaves
and branches with impunity. Some are rendered more susceptible by
having been once poisoned; others, who were often injuriously
affected by it in their youth, outgrow their susceptibility, and may
afterwards handle the plant without danger. As certain persons are
exempt from the malignant effects of this plant, there is occasionally
an instance of similar effects suffered by individuals from other
plants. I am acquainted with a lady who has been frequently
poisoned by handling the branches of the black wild cherry. Such
isolated facts serve to increase the mystery attending the subject.
A notion prevails in the country, that the recent shoots of the
pitch-pine, if frequently chewed, will render any one safe from the
effects of this poison. The forest undoubtedly abounds in antidotes to