Tour Confirmation

PAID
Discover Scotland Tours

Irfan Latif
Booking ID: YTQA-301022
irfanlatif103@gmail.com
07843 808106 Created: October 30, 2022
1B/31 Grass Market Booking Date: November 13, 2022
Edinburgh, East Lothian, Scotland, EH12HY
Total (GBP): £ 128.25
United Kingdom

Item Rate Amount

Loch Ness, Glencoe & The Highlands 1 Day Tour (3) Adult (16-60): 3 £ 128.25
Sun Nov 13, 2022 @ £ 42.75
08:00 AM - 08:00 PM (Edinburgh 1 Day
Tour Discount)
Add Discounted Loch Ness Cruise (EDI) £ 0.00
Sun Nov 13, 2022
02:00 PM - 03:00 PM

Pickup Location: Bus Stance ZE Waterloo Place Edinburgh Total: £ 128.25

Tour Check-in Time: 07:45, Departure Time: 08:00. Amount Paid: £ 128.25
All passengers will dropped of at Bus Stand ZE, Waterloo
Savings: £ 42.75
Place, Edinburgh at the end off their tour.

Payments: 30/10/22 £ 128.25 (Visa (3DSecure2))

Guest Details Complete Guest Details

Discover Scotland Tours Ltd.

Terms and Conditions.

Important Legal Notice

This legal notice applies to the entire contents of this website under the domain name
www.discoverscotlandtours.com (the “Website”) and to any correspondence by e-mail or
webmail between us and you. Please read these terms carefully before using this Website. Using
this Website indicates that you accept these terms if you do not accept these terms do not use
this website.

All bookings made by way of this website incorporate and are subject to these Terms
and Conditions.

This notice is issued by Discover Scotland Tours Ltd (the “Company”) with its registered office at
9 Kilwinning Road, Irvine, KA12 8RR Scotland. Registered in Scotland. Company registration No
313476. Tel No 0141 887 6777. Email tours@discoverscotlandtours.com

1. Introduction

1.1 By accessing any part of this Website, you shall be deemed to have accepted this legal
notice in full. If you do not accept this legal notice in full, you must leave this Website
immediately.
1.2 The Company may revise this legal notice at any time by updating this posting. You should
check this Website from time to time to review the then current legal notice, because it is
binding on you. Certain provisions of this legal notice may be superseded or augmented by
expressly designated legal notices or terms located on particular pages of this Website.

1.3 You are permitted to print and download extracts from this Website for your own use on the
following basis:-
no documents or related graphics on this Website are modified in any way;
no graphics on this Website are used separately from accompanying text;
the Company’s copyright and trade mark notices appear in all copies.

1.4 Unless otherwise stated, and subject to paragraph 1.5, the copyright and other intellectual
property rights in all material on this Website (including without limitation photographs and
graphical images) are owned by the Company or its licensors. For the purposes of this legal
notice, any use of extracts from this Website other than in accordance with paragraph 1.3 above
for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission
to use this Website automatically terminates and you must immediately destroy any downloaded
or printed extracts from this Website.

1.5 All trademarks used on this Website are the property of the proprietor/s of those trademarks.
The Company makes no claim to ownership of trademarks used on the Website of which they are
not proprietors.

1.6 Subject to paragraph 1.3, no part of this Website may be reproduced or stored in any other
Website or included in any public or private electronic retrieval system or service without the
Company’s prior written permission.

1.7 Any rights not expressly granted in these terms are reserved.

1. Links to and from other Websites

2.1 Links to third party websites on this Website are provided solely for your convenience. If you
use these links, you leave this Website. The Company has not reviewed all of these third-party
websites and does not control and is not responsible for these websites or their content or
availability. The Company therefore does not endorse or make any representations about them,
or any material found there, or any results that may be obtained from using them. If you decide
to access any of the third-party websites linked to this Website, you do so entirely at your own
risk.

2.2 If you would like to link to this Website, you may only do so on the basis that you link to, but
do not replicate, the home page of this Website, and subject to the following conditions:
you obtain our prior consent;
you do not remove, distort or otherwise alter the size or appearance of the Company’s logo;
you do not create a frame or any other browser or border environment around this Website;
you do not in any way imply that the Company is endorsing any products or services other than
its own;
you do not misrepresent your relationship with the Company nor present any other false
information about the Company;
you do not otherwise use any of the Company’s trademarks displayed on this Website without
express written permission from the Company;
you do not otherwise use any trade marks other than those owned by the Company displayed on
this Website without written permission from the proprietor of that trade mark;
you do not link from a website that is not owned by you;
your website does not contain content that is distasteful, offensive or controversial, infringes any
intellectual property rights or other rights of any other person or otherwise does not comply with
all applicable laws and regulations.

2.3 The Company expressly reserves the right to revoke at any time the right granted in
paragraph 2.2 for breach of these terms and to take any action it deems appropriate.

2.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or
any of its group companies for breach of paragraph 2.2.
 1. Disclaimer

3.1 While the Company endeavours to ensure that the information on this Website is correct, the
Company does not warrant the accuracy and completeness of the material on this Website. The
Company may make changes to the material on this Website, or to the products described in it,
at any time without notice. The material on this Website may be out of date, and the Company
makes no commitment to update such material.

3.2 The material on this Website is provided “as is”, without any conditions, warranties or other
terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides
you with this Website on the basis that the Company excludes all representations, warranties,
conditions and other terms (including without limitation, the conditions implied by law of
satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for
this legal notice might have effect in relation to this Website.

4. Our Services and your obligations

The Services
We are a tour operator. We provide transport to and from venues and provide a driver-guide on
your journey.

Confirmation
On receipt of payment your reservation will be confirmed.

Prices and optional activities

Tour prices are for transport and driver-guide service only. Meals, drinks, refreshments and
entrance fees to visitor attractions, cruises, castles, whisky distilleries, activities, and
accommodation are additional optional extras and are not included in your tour ticket price.

The Company makes no recommendation that any activity you wish to book is suitable for you to
undertake. You alone are responsible for your own choice of activities and for being satisfied that
they are appropriate for you. This is particularly so in relation to strenuous physical activities
such as Go Ape, the Loch Ness Rib Ride, and the Highland Fling Bungee Jump.

Tour Departure Time

We request passengers be at their departure point 15 minutes prior to the published departure
time.

Passengers who have a confirmed Hotel, Guesthouse or Hostel pick-up must be ready at the
main door of their accommodation 5 minutes prior to the expected arrival time of their coach.
Failure to be there may result in the driver departing without you. (Hotel pick ups currently
suspended).

Please note if you are late in arriving at your departure point and consequently miss your tour
you will not be entitled to a refund.

Alterations by the Company

The Company will do everything reasonably possible to provide your tour itinerary as planned.

The Company reserves the right to alter tour itineraries due to weather, availability of attractions
or other circumstances.

The Company reserves the right to change the size and type of coach operating on our tours.

Accommodation & Activities

Accommodation and Activities are not included in the tour price. Hotel, B&B & Hostel
accommodation for our Multi-Day tours are provided independently by third party
accommodation providers.

Arrangements for accommodation and optional activities are subject to the terms and conditions
and limitations of liability imposed by the persons who provide the accommodation and
activities, and as such any contracts undertaken are made between the Customer and the Third-
Party accommodation or activity provider.
All such arrangements are made independently of the Company, irrespective of any assistance
which the Company may provide in securing such arrangements. In securing such arrangements
the Company is acting as your agent and not as the agent for the accommodation or activity
provider.

Where a customer chooses to book their own accommodation for our multi-day tours, they must
stay within the following locations. These are the locations where the driver-guide will be
dropping off and picking up all customers on tour:

Isle of Skye 3 day tour – Kyleakin

Isle of Skye 4 day tour – Broadford
Isle of Mull 4 day tour – Tobermory
6 Day Island Hopping – Tobermory & Kyleakin

Please note that some accommodation providers only accept cash payments and do not accept
debit/credit cards for payment.

Cancellations and Refunds

We will only cancel tours where circumstances are beyond our control, or which might jeopardise
your safety. In the event we cancel your tour we will notify you as soon as possible and you will
be refunded in full.

One Day Tours

1. If you cancel your reservation/tour 48 hours or more prior to departure – you will be refunded
90% of the tour price.

2. Cancellations made less than 48 hours prior to departure - no refund will be due.

Multi-Day Tours (2-6 day tours)

1. If you cancel your reservation/multi-day tour 15 days or more prior to departure – you will be
refunded 90% of the tour price.

2. Cancellations made less than 15 days prior to departure - no refund will be due.

Shore Excursions
1. If you cancel your reservation/excursion 15 days or more prior to departure you will be
refunded 90% of the excursion price.

2. Cancellations made less than 15 days prior to departure - no refund will be due.

3. In the event your ship is unable to dock for whatever reason - you will receive a full refund.

4. Rob Roy & the Jacobites Shore Excursion.

As this excursion involves a 3rd party providing lunch and entertainment, a minimum number is
required by the 3rd party for the event to take place. If the event is cancelled due to minimum
numbers not being attained, you will be offered an alternative excursion. If this is unsuitable you
will be refunded in full.

Private Tours

Private tours are created to your group’s requirements.

On receipt of your private tour request, you will receive a quotation based on the information you
have provided. The price quoted is based on the size of the group and other factors. In the event
the group size increases, the price quoted may be amended to reflect the increase in the group
size.

On Booking a private tour, a 20% non-refundable deposit is due payable with any outstanding
balance due 60 days prior to the tour departure date.

Where a private tour booking is made within 60 days of travel, full payment will be due at the
time of booking.

Private Tour Cancellations

 Cancellation must be confirmed in writing.
If you cancel your booking more than 42 days prior to your tour departure you will be
refunded 50% of the price.
Cancel less than 28 days but more than 14 days prior to your tour departure you will be
refunded 25% of the price.
Cancellations less than 14 days, no refund will be due.

Days Out Offer

The Days Out Offer applies to our 1-day tours from Glasgow for travel between 1st - 30th
November 2022.

All offers are subject to availability and may be withdrawn at any time.

Travel Vouchers

Travel Vouchers do not have an expiry date and can be used towards any future tour
purchase.
Travel Vouchers are not transferable and have no cash value.
Vouchers can be used towards full or part payment of any tour cost. Payment for optional
extras or accommodation cannot be made via travel voucher.
Gift Certificates cannot be purchased using travel vouchers.
Bookings can be made over the telephone or by email. If an outstanding balance is
present this can be paid over the telephone or via payment link.

5 Limitation and Exclusion of Liability

5.1 Our liability to compensate you for any loss or damage (in the case of loss or damage other
than death or personal injury) is limited to a reasonable amount having regard to such factors as
whether the damage was due to a negligent act or omission by us.

5.2 We shall only be liable for any loss or damage suffered by you which is a reasonably
foreseeable consequence of a breach by us of our contract with you. In the event that any loss or
damage suffered by you relates to your business activities we exclude all liability for any
business loss (whether directly, indirectly, or consequentially including without limitation any
economic loss or other loss of turnover, profits, business or goodwill) and in particular we
exclude all liability for loss of profits or other economic loss arising out of a breach of our
contract with you.

5.3 We will compensate you for any loss or damage you may suffer which leads to your personal
injury or death if we fail to carry out our duties imposed on us by law unless that failure is
attributable to:-

1. Negligence on your own part;

2. A third party unconnected with the provision of the services under our contract with you;
or
3. events which we could not have foreseen or forestalled even if we had taken reasonable
care.

6 Insurance
Whilst the Company maintains insurance meeting all statutory requirements, we strongly
recommend that passengers hold comprehensive and suitable travel, medical and cancellation
insurance to cover their period of travel.

7 Luggage
This is limited to one piece of luggage (similar to an airline cabin bag) with a maximum weight of
15kg per person. For guidance, measurements should be no more than 65cm x 45cm x 30cm /
25in x 18in x 12in. You are allowed one small carry-on bag for onboard personal items.

8 Children
Children under five years of age are not permitted on any of our tours. Children under 14 are not
permitted on our 2 Day Loch Ness, Glencoe & the Highlands adventure tour. Persons under the
age 18 are not permitted on our Malt Master Whisky, Dumbarton Castle & Loch Lomond Shore
Excursion.
9 Third Party Providers/Carriers
The Company does not accept or have any liability for any acts or omissions whether negligent or
otherwise of any provider (including accommodation providers, sub-contracted coach services,
tourist attraction providers, activities and activity providers and print material providers) unless
such a person is employed by or under the direct control of the Company.

Tickets and vouchers for travel on other carriers are subject to the normal conditions of carriage
of the individual carrier.

10 Customer Conduct
The Company reserves the right to refuse to carry any person(s) whose conduct or manner is
likely to upset or cause offence to other passengers. In an event such as this full cancellation
charges will apply to the customer(s) and Discover Scotland Tours Ltd will have no further
liability to that customer(s).

11 Smoking
Smoking is not permitted on our mini coaches.

12 Force Majeure
Neither party shall be liable for any default in performance of their obligations due to any act of
God, war, strike, lockout, industrial action, fire, flood, drought, tempest or other event beyond
the reasonable control of either party.

Both parties shall be released from their respective obligations once a booking has been made
and confirmed by the Company in the event of a national emergency, war or prohibitive
governmental regulations or if any cause beyond the control of the parties shall render
performance of this agreement impossible.

13 Visitor Material
Other than personal data, which is covered under the Privacy Policy, any material you transmit
or post to this Website shall be considered non-confidential and non-proprietary. The Company
shall have no obligations with respect to such material. The Company and its designees shall be
free to copy, disclose, distribute, incorporate and otherwise use such material and all data,
images, sounds, text and other things embodied therein for any and all commercial or non-
commercial purposes.

14 Governing Law and Jurisdiction

This legal notice and all confirmed tour bookings are governed by and construed in accordance
with Scots’ law. Disputes arising in connection with these terms and conditions shall be subject
to the non-exclusive jurisdiction of the Scottish courts.

These terms and conditions were last updated on 15th Feb 2022