HOTEL

REVENUE
CYCLE
Pool Souvenir Car
Rental of Whole
Rental of shop rental
Booking board room
day?
function hall

- 999 w/ lunch,
Online booking/ no room
YES NO Front
reservation Walk-in
Online - 2k+ w/ lunch, office
Contracted booking/ w/ room
Bar rate Food inclusions:
rate reservation
or walk-in? Collection of
Ala carte or
buffet Spa payment

Room & Room type (package)

customer’s & customer details Get
information Front office service Issuance
Use of function hall Get
or board room of receipt
goods

Confirmation
invoice/ voucher Get
service

SPA
Room assignment (before getting
service)

Inclusions:
FRONT Collection of Issuance
Pool, game Check out
OFFICE full payment of receipt
room/area, gym

CHECK-IN