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Chapter 7: Input and Output
MULTIPLE CHOICE
1. What is the definition of software?

a. a collection of unprocessed text, numbers, images, audio, and video
b. a series of related instructions that tells a computer or mobile device the tasks to perform
and how to perform them
c. an instruction issued by replying to a question that is displayed
d. an instruction that causes a single specific action to be performed
ANS: B PTS: 1 REF: 288 OBJ: 1
2. What is the definition of a command?

a. a collection of unprocessed text, numbers, images, audio, and video
b. a series of instructions that tells a computer what to do and how to do it
c. an instruction issued by replying to a question that is displayed
d. an instruction that causes a program or app to perform a specific action
ANS: D PTS: 1 REF: 288 OBJ: 1
3. Which of the following kinds of keyboard has a design that reduces the chance of wrist and hand
injuries?
a. basal c. strength-building
b. enhanced d. ergonomic
4. In a graphical user interface, which of the following is a small symbol on the screen whose location
and shape changes as a user moves a pointing device?
a. index c. pointer
b. keypad d. keystroke
ANS: C PTS: 1 REF: 292 OBJ: 2
5. What kind of mouse, like the ones shown in the accompanying figure, uses devices that emit and sense
light to detect movement?
a. mechanical c. optical
b. tracking d. enhanced
6. The kind of mouse on the right in the accompanying figure is motion-sensing. What kind of mouse is
this?
a. resolution c. optical
b. traction d. touch
7. What kind of mouse is a battery-powered mouse that sometimes uses Bluetooth technology to pair
with the device?
a. light c. wireless
b. optical d. radio
8. Which of the following is a pressure-sensitive input device that allows a user to control a pointer on
the screen?
a. tracking screen c. basal pin
b. pointing stick d. pad mat
9. Which of the following is a small, flat, rectangular pointing device that is sensitive to pressure and
motion?
a. trackball c. optical mouse
b. touchpad d. stylus
10. What is the term for a motion you make on a touch screen with the tip of one or more fingers or your
hand?
a. gesture c. click
b. flip d. flick
ANS: A PTS: 1 REF: 294 OBJ: 3
11. Which of the following is a touch-sensitive display device that users interact with by touching the
screen with a finger or a stylus?
a. trackpad c. touchpad
b. touch screen d. stylus
12. What term refers to the process of entering input by speaking into a microphone?
a. voice matter c. voice output
b. voice input d. voice outreach
13. Which kind of software allows users to record, compose, mix, and edit music and sounds?
a. music conversion c. sound indexing
b. music production d. sound recognition
14. Which of the following is a type of DV camera that enables a home or small business user to capture
video and still images, send email messages with video attachments, add live images to instant
messages, broadcast live images over the Internet, and make video calls?
a. online cam c. conference cam
b. webcam d. video cam
15. Which of the following kinds of scanners works in a manner similar to a copy machine except it
creates a file of the document in memory instead of a paper copy?
a. drum c. roller
b. baseline d. flatbed
16. Many scanners include a certain kind of software, which can read and convert text documents into
electronic files. What is that kind of software?
a. DCR c. OCR
b. ECR d. SCR
17. Which of the following is a device that uses a light source to read characters, marks, and codes and
then converts them into digital data that a computer can process?
a. character reader c. legibility lexicon
b. literature translator d. optical reader
18. Most of these types of device include a small optical scanner for reading characters and sophisticated
software to analyze what is read. What kind of device is this?
a. DCR c. OCR
b. ECR d. SCR
19. Which of the following is a technology that reads hand-drawn marks such as small circles or
rectangles?
a. OMR c. OCR
b. TCR d. MICR
20. Which of the following is an identification code that consists of a set of vertical lines and spaces of
different widths?
a. RFID c. bar code
b. OCR d. turnaround
21. Retail and grocery stores use which kind of bar code?
a. UPC (Universal Product Code)
b. Interleaved 2 of 5
c. Codabar
d. POSTNET (Postal Numeric Coding Technique)
22. Which of the following is a technology, as shown in the accompanying figure, that uses radio signals
to communicate with a tag placed in or attached to an object, an animal, or a person?
a. OCR c. OMR
b. RFID d. TMR
23. Many retailers see the technology shown in the accompanying figure as an alternative to bar codes
because which of the following is true?
a. It utilizes direct contact.
b. It does not require line-of-sight transmission.
c. It requires each item to be checked out individually.
d. All of the above.
24. Which of the following reads the magnetic stripe on the back of credit cards, entertainment cards, bank
cards, and other similar cards?
a. MICR reader c. OCR reader
b. magstripe reader d. OMR reader
25. Which of the following is used almost exclusively by the banking industry for check processing?
a. MICR c. MIDI
b. OCR d. OCM
26. Which of the following devices read text printed with magnetized ink?
a. ACR c. OCR
b. SCR d. MICR
27. Instead of reading or scanning data from a source document, which of the following kinds of devices
obtain data directly at the location where the transaction or event takes place?
a. transmission c. scanning
b. data collection d. recognition
28. Which of the following is data that has been processed into a useful form?
a. Input c. Output
b. Throughput d. Memory
29. Displays are geared for a specific resolution. What is this resolution called?
a. indexed c. native
b. baseline d. broadband
30. An important measure of LCD monitors is the time in milliseconds (ms) that it takes to turn a pixel on
or off. What is this called?
a. contrast time c. pitch time
b. pixel time d. response time
31. What is pixel pitch sometimes called?

a. dot pitch c. ratio pitch
b. display pitch d. contrast pitch
32. To display the highest quality images, an LCD monitor should plug in which of the following?
a. DVI port c. HDMI port
b. DisplayPort d. any of the above
33. Which of the following describes the difference in light intensity between the brightest white and the
darkest black that can be displayed on an LCD monitor?
a. GPU c. Color matrix
b. Contrast ratio d. Format indicia
34. Which of the following is the most advanced form of digital television?
a. GTV c. HDTV
b. XTV d. CTV
35. Which kind of monitor sandwiches a layer of gas between two glass plates?
a. toner c. large-format
b. plasma d. NLQ
36. Which of the following are NOT commonly used nonimpact printers?
a. ink-jet printers and photo printers
b. laser printers and thermal printers
c. mobile printers and label and postage printers
d. line printers and dot-matrix printers
37. Which kind of printer forms characters and graphics on a piece of paper without actually striking the
paper?
a. nonimpact c. shuttle-matrix
b. dot matrix d. line
38. Which of the following printer is a color printer that produces photo-lab-quality pictures?
a. output c. photo
b. image d. pic
39. A printer, such as that shown in the accompanying figure, creates images using a laser beam and
powdered ink. What is this ink called?
a. laser dust c. toner
b. spoiler d. cracker
40. Which of the following is a disadvantage of an all-in-one printer?

a. it requires more space than having a separate printer, scanner, copy machine, and fax
machine
b. it is significantly more expensive than purchasing a printer, scanner, copy machine, and
fax machine separately
c. if the device breaks down, users lose all four functions
d. all of the above
41. Over time, which of the following is true of thermal printers?

a. They are inexpensive, but the print quality is low and the images tend to fade.
b. They are inexpensive, but the print quality is high and the images tend to last.
c. They are expensive, but the print quality is high although the images tend to fade.
d. They are expensive, but the print quality is low although the images tend to last.
42. Which of the following kinds of printer is a small printer that prints on an adhesive-type material that
can be placed on a variety of items such as envelopes, packages, optical discs, photos, and file folders?
a. mobile c. label
b. thermal wax d. dye-sublimation
43. Which of the following use a row of charged wires to draw an electrostatic pattern on specially coated
paper and then fuse toner to the pattern?
a. Impact printers c. Large-format printers
b. Plotters d. NLQ printers
44. Using ink-jet printer technology, but on a much larger scale, which of the following creates
photo-realistic-quality color prints?
a. large-format printer c. NLQ printer
b. impact printer d. plotter
45. Which of the following are audio output devices that cover or are placed outside the ear?
a. earphones c. headphones
b. earbuds d. VoIPs
46. Which of the following are audio output devices that rest inside the ear canal?
a. earbuds c. VoIP
b. headphones d. e-phones
47. Which of the following is a touch-sensitive device, resembling a dry-erase board, that displays the
image on a connected computer screen?
a. Braille printer c. accessibility wizard
b. utility manager d. interactive whiteboard
48. Some input devices include a kind of output that provides the user with a physical response from the
device. What kind of output is this?
a. utility c. tactile
b. interactive d. physical
49. Which of the following requires any company with 15 or more employees to make reasonable attempts
to accommodate the needs of physically challenged workers?
a. ADA c. W3C
b. AMA d. Smith-Rakoff Act of 1997
50. Which of the following kinds of printers offers an alternative for blind users?
a. Braille c. high-contrast
b. utility d. magnifier
COGNITIVE ASSESSMENT
51. When a user types data on a keyboard, what is occurring?

a. The user is using an input device to enter input into the memory of the computer.
b. The user is issuing a command that is stored in the memory of the computer and then is
transformed into input data for use with a program.
c. The user is employing an input device (the keyboard) to tell the computer what tasks to
perform and how to perform them.
d. The user is entering information that will be transferred to the CPU for interpretation and
then to storage so that the information will be available when needed.
52. When application software poses a question to a computer user and the user answers, what term is
used to identify that answer?
a. user program directive c. user response
b. user command d. user interface reply
53. If your instructor advises you to use the keys at the top of your keyboard that are identified by the
letter F and then a number to perform certain activities, what kind of keys is she advising you to use?
a. facilitating keys c. feature keys
b. function keys d. finger keys
54. Software that sees and possibly records everything that is typed on a keyboard raises the issue of
privacy for the person doing the typing. What is this controversial software called?
a. keyfollowing software c. keycapture software
b. keyboard monitoring software d. keyhacker software
55. A wireless keyboard is a battery-powered device that transmits data to the system unit using wireless
technology. Which of the following wireless technologies commonly are used for this purpose?
a. KeyTrack c. DVI
b. SATA d. Bluetooth
56. When your sister goes to work, what scientific discipline is used in the design of her workplace to
incorporate comfort, efficiency, and safety for her?
a. human entomology c. form technics
b. factoronomics d. ergonomics
57. Which of the following are tasks a pointing device can accomplish?
a. select text, enter text, click menu commands
b. move a pointer on the screen, click buttons, select graphics
c. click icons, control a pointer on the screen, change keyboard keys
d. change a pointer shape, communicate with multiple computers, click links
58. Which of the following identify mouse types used with desktop computers?
a. air mouse, sensing mouse, optical mouse
b. motion mouse, optical mouse, laser mouse
c. optical mouse, touch mouse
d. wireless mouse, synchronized mouse, optical mouse
59. Who created the mouse that is used on millions of computers today?
a. Steve Wozniak c. Susan Nimura
b. Albert Keys d. Douglas Engelbart
60. Which of the following identifies pointing devices that can be used instead of a mouse?
a. trackball, touchpad, pointing stick c. clickpad, finger roll, mousetrack
b. pointing pin, trackpad, mouseball d. trackball, pointing stick, thumbpad
ANS: A PTS: 1 REF: 293-294 OBJ: 2
61. Some touch screens recognize when you touch the screen with two fingers or two hands. If you are
looking for a device on which you can do this, what type of touch screen should you search for?
a. multi-touch c. twin-touch
b. dual-touch d. phase-touch
62. Your instructor has asked you to perform some research regarding a computer’s capability of
distinguishing spoken words. What is the best search term to use for your research?
a. voice recognition c. speech differentiation
b. digital voice input d. speech identification
ANS: A PTS: 1 REF: 299-300 OBJ: 5
63. If your friend is working with digital music and wants to record, compose, mix, and edit her music,
what kind of software should she obtain for her computer?
a. music mastering software c. music adaptation software
b. music production software d. music synthesizing software
64. What is a primary feature of a digital video camera?

a. It provides a straightforward way to save recorded video because it can connect directly to
a computer through use of a video capture card.
b. It cannot transfer images directly to a computer, but it allows built-in camera software to
edit the recorded images so that computer processing is not necessary.
c. It records video as digital signals.
d. It records video as analog signals.
65. What kind of camera is found on a computer that allows you to be seen during a video telephone call?
a. ComCam c. webcam
b. call cam d. monitor cam
66. Which of the following items are required in order for your company to conduct a videoconference?
a. network, television screen, tablet PCs, microphone
b. videoconferencing software or web app, speakers, communications-enabled eyeglasses for
each participant
c. video camera, digital pens, microphone
d. videoconferencing software or web app, microphone, video camera
67. Which type of optical scanner works in a manner similar to a copy machine?
a. pen scanner c. flatbed scanner
b. sheet-fed scanner d. drum scanner
68. If students in your class are taking a standardized test using a form with rectangles that they fill in with
a pencil, what technology will be used to grade the test?
a. OCR c. BCR
b. OMR d. MICR
69. What method is used to read a bar code?

a. The magnetic bar codes are converted by a bar code reader into a form that a computer can
process.
b. A laser translates the bars on the bar code into digital signals that are stored in RAM.
c. A laser scanner produces light beams that pass through a scanner filter which then
translates the light patterns into digital patterns that can be interpreted by the CPU.
d. A bar code reader uses laser beams to read bar codes.
70. Which of the following is NOT a use of RFID?

a. tracking airline baggage c. checking out library books
b. managing inventory d. routing bank checks
71. What type of device reads the strip of magnetic material on the back of your credit card?
a. credit card reader c. magnetic stripe card reader
b. magReader d. MCR
72. Which industry almost exclusively uses MICR?

a. banking c. automobile manufacturing
b. retail d. air transportation
73. What distinguishes a data collection device from other input devices?
a. It obtains data directly at the location where the transaction or event takes place.
b. It can collect and store much more data in a shorter period of time than other input
devices.
c. It collects data rather than computer input.
d. Its reliability is higher than any other input device so it is more suited to high security data
capture use scenarios.
74. Which of the following is not true about output?

a. Output types include text, graphics, audio, and display.
b. Output is data that has been processed into a useful form.
c. The form of output varies depending on the hardware and software being used.
d. A single form of output can include more than one type of output.
75. Which of the following is not true about output types?

a. Memos, press releases, and mailing labels include mostly text.
b. Traditional podcasts all make use of video output.
c. Graphics can enhance visual appeal and convey information.
d. Many websites use animation.
76. Many mobile computers and mobile devices use LCD monitors. What does LCD stand for?
a. large character display c. large crystal design
b. liquid crystal display d. liquid color design
77. Several factors that affect the quality of an LCD monitor or LCD screen, including the specific
resolution for which they are geared. How is this resolution described?
a. the default resolution c. the native resolution
b. the ideal resolution d. the active resolution
78. LCD monitors and LCD screens sometimes use a new type of technology to produce color, which
produces a brighter display that is also easier to read. What is this new technology called?
a. OLED c. TFT
b. OLCD d. TNT
79. Which of the following technologies uses a separate transistor to apply charges to each liquid crystal
cell?
a. standard-matrix c. dynamic-matrix
b. organic-matrix d. active-matrix
80. The quality of an LCD monitor or LCD screen depends on several factors. Which of the following is
not true about the factors that affect LCD display quality?
a. Resolution is the number of horizontal and vertical pixels in a display device.
b. The response time is the time in milliseconds it takes to turn a pixel on or off.
c. Dot pitch is the distance in millimeters between pixels on a display device.
d. A lower resolution makes screen items appear smaller.
ANS: D PTS: 1 REF: 310-311 OBJ: 7
81. To display the highest quality images, an LCD monitor should plug in to which type of port?
a. HDDVD c. DVR
b. HDMI d. GPU
82. What is the measure of a display’s width relative to its height?

a. the aspect ratio c. the size ratio
b. the contrast ratio d. the pixel ratio
83. What is a form of digital television that works with digital broadcast signals, transmitting digital
sound, supporting wide screens, and providing high resolutions?
a. OTA c. VHF
b. UHF d. HDTV
84. Plasma monitors offer large screen sizes and rich colors. Which of the following statements describe
how plasma monitors work?
a. Voltage is applied to a layer of gas between two glass plates, which releases a UV light
that causes the pixels on the screen to glow.
b. Electricity is funneled through glass tubes, which correspond to bits and bytes and enable
a bright color display.
c. A pool of plasma appears behind the monitor screen and uses heat and light to turn the
pixel display on an off.
d. Radiation is used to cause reflections of color that are then displayed on the screen.
85. What is the print option where the page is taller than it is wide?
a. premier c. planed
b. portrait d. printout
86. What type of printer forms characters and graphics on a piece of paper without actually contacting the
paper, such as an inkjet printer?
a. a nonimpact printer c. a nonstrike printer
b. a noncontact printer d. a nonpressure printer
87. How is printer resolution measured?

a. points per inch c. dots per inch
b. pixels per inch d. strikes per inch
88. What is the technology called that enables you to print photos without a computer?
a. PixelBuilder c. PhotoPlay
b. PictBridge d. PixPrint
89. What is a single device that provides functionality of a printer, scanner, copy machine, and perhaps a
fax machine called?
a. a dual use machine c. a multifunction printer
b. a SOHO machine d. a multipurpose peripheral
90. Which of the following is NOT an example of a common nonimpact printer?

a. plotter c. large-format printer
b. dot-matrix printer d. thermal printer
91. Which of the following is not true about mobile printers?

a. Mobile printers usually connect to a FireWire port.
b. Mobile printers are battery-powered.
c. Mobile printers are barely wider than the paper on which they print.
d. Mobile printers can use ink-jet or thermal technology.
92. What are sophisticated printers that are used in specialized fields such as engineering and drafting
called?
a. planners c. porters
b. plotters d. producers
93. Your roommate is a graphic artist. She buys a large-format printer that creates photo-realistic-quality
color prints. What printer technology does her printer use?
a. plotter printer c. ink-jet printer
b. impact printer d. dye-sublimation
94. Many personal computers and local devices have small internal speakers that emit only low-quality
sound. To boost the low bass sounds, what do surround sound speaker systems include?
a. a speaker boost c. a satellite
b. a sound card d. a subwoofer
95. You are working in a computer laboratory and want to listen to your portable media player. You use
the device provided with the media player to listen without distracting other students. What type of
device do you use?
a. earbuds c. headsets
b. internal speakers d. a stereo system
96. What is a device that attaches to a ceiling or wall in an auditorium that displays text and images on a
screen called?
a. a screen monitor c. a projection monitor
b. a data projector d. a video display
97. How does a DLP projector work?

a. liquid crystal display technology produces its own light source
b. digital lasers project color onto prisms
c. tiny mirrors reflect light to produce images
d. direct light is focused onto a series of colored tubes
98. What act addresses the computing and other requirements of individuals in the workplace who have or
may develop physical limitations?
a. Physical Limitations Act c. Americans with Disabilities Act
b. Computer Assistance Act d. American Support Act
99. Today’s joysticks, wheels, gamepads, and motion-sensing game controllers include a technology that
sends resistance to the device in response to actions of the user. What is this technology called?
a. front feedback c. force format
b. front format d. force feedback
100. Some input devices, such as a mouse or a smartphone include tactile output. What best describes
tactile output?
a. The device includes a realistic touchpad that resembles a keyboard.
b. The output reflects the input received.
c. The user receives a physical response from the device.
d. Tactile output is a form of touch screen technology.
TRUE/FALSE
1. A command is a series of related instructions that tells a computer what tasks to perform and how to
perform them.
ANS: F PTS: 1 REF: 288 OBJ: 1
2. A user response is a collection of unprocessed text, numbers, images, audio, and video.

3. Even keyboards that are not ergonomically designed attempt to offer the user more comfort by
including a wrist rest or palm rest.
ANS: T PTS: 1 REF: 292 OBJ: 1
4. As a user moves a mouse, the pointer on the screen also moves.
5. Some users prefer a wireless mouse because it eliminates the clutter of a cord.
6. Trackballs are found on all laptops and convertible tablets.
7. Touchpads are found most often on desktop computers.
8. To move the pointer using a pointing stick, push the pointing stick with a finger.
9. Portable media players that do not have touch screens typically have a touch-sensitive pad.
10. To capture a handwritten signature, a user writes his or her name on a signature capture pad with a
stylus that is attached to the device.
11. A stylus is slightly larger than a digital pen.
12. When drawing on a graphics tablet with a stylus or digital pen, the tablet detects and converts the
movements into digital signals that are sent to a computer.
13. Voice input is part of a larger category of input called video input.
14. OCR devices read printed characters in a special font.
15. RFID requires line-of-site transmission.

16. Exposure to a magnet or magnetic field can erase the contents of a card’s magnetic stripe.
17. When a bank receives a check for payment, it uses an OCR inscriber to print the amount of the check
in OCR characters in the lower-right corner.
18. Computers process information (output) into data (input).
19. Graphics is a category of output that includes memos, letters, announcements, press releases, and
reports.
20. Text is a category of output that includes drawings, clip art, and photographs.
21. The lower the time in milliseconds it takes to turn a pixel on or off on an LCD monitor, the slower the
response time.
22. The higher the nits of an LCD monitor or LCD screen, the dimmer the images.
23. Pixel pitch describes the difference in light intensity between the brightest white and the darkest black
that can be displayed on an LCD monitor.
24. Brightness of an LCD monitor or LCD screen is measured in pixels.
25. Several video standards have been developed to define the resolution, number of colors, and other
display properties.
26. The DVI port enables digital signals to transmit directly to the monitor.
27. The aspect ratio for widescreen monitors is 2:1.

28. With Bluetooth printing, a printer communicates with a computer or other device using infrared light
waves.
29. Ink-jet printers produce text and graphics in both black-and-white and color on a variety of paper
types.
30. The lower the dpi (dots per inch) an ink-jet printer can output, the better the print quality.
31. The printhead mechanism in an ink-jet printer contains ink-filled cartridges.
32. With an ink-jet printer, a higher dpi means the drops of ink are larger.
33. Most ink-jet printers have at least two print cartridges: one containing black ink and the other(s)
containing colors.
34. Some photo printers can print panoramic photos.
35. Many photo printers have a built-in card slot so the printer can print digital photographs directly from
a memory card.
36. When printing a document, laser printers process and store the entire page before they actually print it.
37. Multifunction printers require less space than having separate devices.
38. Some mobile printers have a built-in wireless port through which they communicate with a computer
wirelessly.
39. Label printers typically use thermal technology.

40. Impact printers are noisy because a mechanism strikes against an inked ribbon that physically contacts
the paper.
41. Nonimpact printers are ideal for printing multipart forms because they can print through layers of
paper.
42. A laser printer produces printed images when tiny wire pins on a print head mechanism strike an inked
ribbon.
43. Headphones rest inside the ear canal.
44. Some data projectors are small portable devices.
45. Some data projectors are large devices that attach to a ceiling or wall in an auditorium.
46. Because LCD projectors tend to produce lower-quality images, users often prefer DLP projectors for
their sharper, brighter images.
47. In addition to games, joysticks, wheels, and gamepads that include force feedback are used in practical
applications such as in the military and aviation.
48. Hearing-impaired users can instruct programs to display words instead of sounds.
49. Visually impaired users can change screen settings, such as increasing the size or changing the color of
text to make words easier to read.
50. With voice input, blind users have the computer speak out loud the information that appears on the
screen.
COMPLETION
1. A(n) ____________________ mouse uses devices that emit and sense light to detect the mouse’s
movement.
ANS: optical
PTS: 1 REF: 292 OBJ: 2
2. For users that have limited desk space, the ____________________ is a good alternative to a mouse
because the device is stationary.
ANS: trackball
3. A(n) ____________________ is a small metal or plastic device that looks like a tiny pen, but uses
pressure instead of ink.
ANS: stylus
4. With ____________________, you touch a stylus or digital pen on a flat surface to write, draw, or
make selections.
ANS: pen input
5. ____________________ is the process of entering any sound into the computer such as speech, music,
and sound effects.
ANS: Audio input
6. A type of webcam called a(n) ____________________ cam has the illusion of moving images because
it sends a continual stream of still images.
ANS: streaming
7. A(n) ____________________ is a light-sensing input device that reads printed text and graphics and
then translates the results into a form the computer can process.
ANS:
scanner
optical scanner
8. ____________________ software converts a scanner image into a text file that can be edited with a
word processing application.
ANS:
OCR
Optical character recognition
Optical character recognition (OCR)
OCR (Optical character recognition)
9. ____________________ is a category of output that includes news reports, movies, and live
performances.
ANS: Video
10. ____________________ is a category of output that includes music, narrations, and speeches.
ANS: Audio
11. ____________________ technology, like the kind shown in the display in the accompanying figure,
sandwiches a liquid compound between two sheets of material that presents sharp, flicker-free images
in a screen when illuminated.
ANS:
LCD
Liquid crystal display
LCD (liquid crystal display)
Liquid crystal display (LCD)
12. Setting a monitor to display a higher ____________________ uses a greater number of pixels and thus
provides a smoother image.
ANS: resolution
13. A printout in ____________________ orientation presents its information printed across the shorter
width of the paper.
ANS: portrait
14. A printout in ____________________ orientation presents its information printed across the widest
part of the paper.
ANS: landscape
15. Of letters, spreadsheets, reports, and books, they all usually use portrait orientation except
____________________.
ANS: spreadsheets
16. Printer ____________________ is measured by the number of dots per inch a printer can print.
ANS: resolution
17. A(n) ____________________ printer generates images by pushing electrically heated pins against
heat-sensitive paper.
ANS: thermal
18. A(n) ____________________ printer is a small, lightweight battery-powered printer that allows a
mobile user to print from a laptop, smartphone, or other mobile device.
ANS: mobile
19. ____________________ are used in specialized fields such as engineering and drafting and usually are
very costly.
ANS: Plotters
20. A(n) ____________________ is a sophisticated printer used to produce high-quality drawings such as
blueprints, maps, and circuit diagrams.
ANS: plotter
MATCHING
Identify the letter of the choice that best matches the phrase or definition.
a. output k. multifunction printer
b. candela l. RFID
c. display m. impact
d. monitor n. thermal
e. response time o. landscape
f. portrait p. plasma
g. native resolution q. HDTV
h. GPU r. UPC
i. DVI s. plotter
j. OMR t. resolution
1. Kind of bar code used by retail and grocery stores
2. Kind of printer used to produce high-quality drawings such as maps and circuit diagrams
3. The quality of an LCD monitor or LCD screen depends in part on this
4. The standard unit of luminous intensity
5. The four basic types are text, graphics, audio, and video
6. An output device that visually conveys text, graphics, and video information
7. A display device packaged as a separate peripheral
8. Type of display that sandwiches a layer of gas between two glass plates
9. The most advanced form of digital television
10. The time in milliseconds it takes to turn a pixel on or off
11. Orientation that is taller than it is wide
12. Orientation that is wider than it is tall
13. Printer that forms characters by striking a mechanism against an inked ribbon
14. Self-service gas pumps often print receipts using this kind of printer
15. Use this for a display's optimal results
16. Controls the manipulation and display of graphics on a display device
17. Port that enables digital signals to transmit directly to the LCD monitor
18. A technology that reads hand-drawn marks such as small circles or rectangles
19. Sometimes called an all-in-one device
20. Technology that uses radio signals to communicate with a tag placed in or attached to an object, an
animal, or a person
1. ANS: R PTS: 1 REF: 305 OBJ: 6

2. ANS: S PTS: 1 REF: 318 OBJ: 8
3. ANS: T PTS: 1 REF: 310 OBJ: 7
4. ANS: B PTS: 1 REF: 311 OBJ: 7
5. ANS: A PTS: 1 REF: 308 OBJ: 7
6. ANS: C PTS: 1 REF: 309 OBJ: 7
7. ANS: D PTS: 1 REF: 310 OBJ: 7
8. ANS: P PTS: 1 REF: 312 OBJ: 7
9. ANS: Q PTS: 1 REF: 311 OBJ: 7
10. ANS: E PTS: 1 REF: 311 OBJ: 7
11. ANS: F PTS: 1 REF: 312 OBJ: 8
12. ANS: O PTS: 1 REF: 312 OBJ: 8
13. ANS: M PTS: 1 REF: 319 OBJ: 8
14. ANS: N PTS: 1 REF: 318 OBJ: 8
15. ANS: G PTS: 1 REF: 310 OBJ: 7
16. ANS: H PTS: 1 REF: 311 OBJ: 7
17. ANS: I PTS: 1 REF: 311 OBJ: 7
18. ANS: J PTS: 1 REF: 305 OBJ: 6
19. ANS: K PTS: 1 REF: 317 OBJ: 8
20. ANS: L PTS: 1 REF: 306 OBJ: 6
ESSAY
1. Explain the forms that instructions processed by a computer or mobile device can take.
ANS:
Student responses will vary, but should be drawn from the following information from the text.
Instructions that a computer or mobile device processes can be in the form of software (programs and
apps), commands, and user responses.
• Software is a series of related instructions, organized for a common purpose, that tells a computer or
mobile device what tasks to perform and how to perform them. When software developers write
programs or apps, they usually enter the instructions into the computer or mobile device by using a
keyboard, mouse, or other input method. The software developer then stores the program in a file that
a user can execute (run). When a user runs a program or app, the computer or mobile device loads the
program or app from a storage medium into memory. Thus, a program or app is entered into a
computer’s or mobile device’s memory.
• A command is an instruction that causes a program or app to perform a specific action. Programs and
apps respond to commands that a user issues. Users issue commands by touching an area on a screen,
pressing keys on the keyboard, clicking a mouse button to control a pointer on the screen, or speaking
into a microphone.
• A user response is an instruction a user issues by responding to a message displayed by a program or

app. A response to the message instructs the program or app to perform certain actions. For example, if
you respond with a reply of ‘Yes’ when a program asks the question, Do you want to save the changes
you made to this file?, the program will save the changes you made. If you respond with a reply of
‘No’, the program will not save your changes before exiting.
PTS: 1 REF: 288 OBJ: 1 TOP: Critical Thinking
2. What is the function of a touch-sensitive pad on a portable media player?
ANS:
Portable media players that do not have touch screens typically have a touch-sensitive pad. A
touch-sensitive pad is an input device that contains buttons and/or wheels you operate with a thumb or
other finger. Using the touch-sensitive pad, you can scroll through and play music; view photos; watch
videos or movies; navigate through song, photo, or movie lists; display a menu; adjust volume;
customize settings; and perform other actions. For example, users can rotate a portable media player’s
touch-sensitive pad to browse through the device’s playlists and press the pad’s buttons to play or
pause media.
3. Discuss the security issues and concerns associated with webcams.
ANS:
Sales of home security systems are on the rise due to their low costs and easy setup. These systems use
cameras to monitor activity, and some send a message via mobile phone to alert a user of movement
and entrance or exit into the dwelling and send the webcam’s live feed of the scene.
This use of webcams serves a practical use in a private setting. Similarly, webcams in public areas,
such as shopping malls, parking lots, and school cafeterias, help with surveillance measures and record
everyday activity.
Webcam use, however, is criticized when the live feeds are used in a manner without the recorded
parties’ consent. In some situations, for example, criminals hacked into home computers and streamed
live video feeds, school administrators took 66,000 pictures and screen captures of students using
school-distributed laptops at home, and rent-to-own stores rented laptops with spyware that captured
photos of customers in their homes.
If you have a webcam, follow these measures to prevent its unauthorized use:
• Unplug the webcam. This obvious suggestion offers the most secure solution. If the webcam is not
connected to the computer, it cannot reveal what is occurring in front of the lens.
• Cover the lens. Place a piece of black electrical tape over the lens. This solution is ideal for tablets
and laptops equipped with cameras.
• Register the hardware. Hardware manufacturers continually update their firmware to fix issues. If
you register your product, the companies can notify you of known security holes and offer updates to
download.
• Use a strong password. When connecting a webcam to a network, create a strong password that
hackers would have difficulty guessing.
4. Discuss the function of a bar code reader and bar codes.
ANS:
A bar code reader, also called a bar code scanner, is an optical reader that uses laser beams to read bar
codes. A bar code is an identification code that consists of either a set of vertical lines and spaces of
different widths or a two-dimensional pattern of dots, squares, and other images. The bar code
represents data that identifies the manufacturer and the item.
Manufacturers print a bar code either on a product’s package or on a label that is affixed to a product,
such as groceries, books, clothing, vehicles, mail, and packages. Each industry uses its own type of bar
code. The United States Postal Service (USPS) uses a POSTNET bar code. Retail and grocery stores
use the UPC (Universal Product Code) bar code.
5. Explain in detail on what the quality of a display depends.
ANS:
The quality of a display depends primarily on its resolution, response time, brightness, dot pitch, and
contrast ratio.
• Resolution is the number of horizontal and vertical pixels in a display. For example, a monitor or
screen that has a 1600 X 900 resolution displays up to 1600 pixels per horizontal row and 900 pixels
per vertical row, for a total of 1,440,000 pixels to create a screen image. A higher resolution uses a
greater number of pixels and, thus, provides a smoother, sharper, and clearer image. As the resolution
increases, however, some items on the screen appear smaller. Displays are optimized for a specific
resolution, called the native resolution. Although you can change the resolution to any setting, for best
results, use the monitor or screen’s native resolution setting.
• Response time of a display refers to the time in milliseconds (ms) that it takes to turn a pixel on or
off. Response times of displays range from 2 to 16 ms. The lower the number, the faster the response
time.
• Brightness of a display is measured in nits. A nit is a unit of visible light intensity equal to one
candela (formerly called candlepower) per square meter. The candela is the standard unit of luminous
intensity. Displays today range from 250 to 550 nits. The higher the nits, the brighter the images.
• Dot pitch, sometimes called pixel pitch, is the distance in millimeters between pixels on a display.
Text created with a smaller dot pitch is easier to read. Advertisements normally specify a display’s dot
pitch or pixel pitch. Average dot pitch on a display should be .30 mm or lower. The lower the number,
the sharper the image.
• Contrast ratio describes the difference in light intensity between the brightest white and darkest black
that can be produced on a display. Contrast ratios today range from 500:1 to 2000:1. Higher contrast
ratios represent colors better.
PTS: 1 REF: 310-311 OBJ: 7 TOP: Critical Thinking
6. Briefly describe two smaller, lower-cost data projectors.
ANS:
Two types of smaller, lower-cost units are LCD projectors and DLP projectors.
• An LCD projector, which uses liquid crystal display technology, attaches directly to a computer or
mobile device and uses its own light source to display the information shown on the computer screen.
Because LCD projectors tend to produce lower-quality images, users often prefer DLP projectors for
their sharper, brighter images.
• A digital light processing (DLP) projector uses tiny mirrors to reflect light, which produces crisp,
bright, colorful images that remain in focus and can be seen clearly, even in a well-lit room. Some
newer televisions use DLP instead of LCD or plasma technology.
CASE
Critical Thinking Questions

Case 7-1
You recently started as a salesperson in the printer department of a new technology reseller for
industrial customers and you are taking a crash course in the specifications and capabilities of printers.
1. What will you recommend for a customer who is looking for a printer that can print posters?
a. large-format printer c. plotter

b. dye-sublimation printer d. thermal printer
ANS:
A
2. A customer is looking to be able to print blueprints and maps. What kind of technology will you
recommend for her?
a. thermal printer c. plotter

b. line printer d. dye-sublimation
ANS:
C
Critical Thinking Questions

Case 7-2
Your friend has bought a new LCD display, and you decide to compare its specifications to yours, as
your own was one of the first to come on the market and you are considering replacing it.
3. Your friend’s monitor is far brighter than yours. Hers has a value of 550 nits. Which of the following
can be a value of your monitor?
a. 250 nits c. 550 nits

b. 750 nits d. Any of the above, as the nit is not the
measurement of visible light intensity
ANS:
A
4. The images on your friend’s monitor are far sharper than the ones on your own. Hers has a dot pitch
value of .30 mm. Which of the following can be the value of your monitor?
a. .25 mm c. .21 mm
b. .30 mm d. .33 mm
ANS:
D

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1. What is the definition of software?

2. What is the definition of a command?

31. What is pixel pitch sometimes called?

40. Which of the following is a disadvantage of an all-in-one printer?

41. Over time, which of the following is true of thermal printers?

51. When a user types data on a keyboard, what is occurring?

64. What is a primary feature of a digital video camera?

69. What method is used to read a bar code?

70. Which of the following is NOT a use of RFID?

72. Which industry almost exclusively uses MICR?

74. Which of the following is not true about output?

75. Which of the following is not true about output types?

82. What is the measure of a display’s width relative to its height?

87. How is printer resolution measured?

90. Which of the following is NOT an example of a common nonimpact printer?

91. Which of the following is not true about mobile printers?

97. How does a DLP projector work?

ANS: F PTS: 1 REF: 288 OBJ: 1

ANS: F PTS: 1 REF: 288 OBJ: 1

ANS: T PTS: 1 REF: 292 OBJ: 1

4. As a user moves a mouse, the pointer on the screen also moves.

ANS: T PTS: 1 REF: 292 OBJ: 2

ANS: T PTS: 1 REF: 293 OBJ: 2

6. Trackballs are found on all laptops and convertible tablets.

ANS: F PTS: 1 REF: 293 OBJ: 2

7. Touchpads are found most often on desktop computers.

ANS: F PTS: 1 REF: 293 OBJ: 2

ANS: T PTS: 1 REF: 293 OBJ: 2

ANS: T PTS: 1 REF: 296 OBJ: 3

ANS: T PTS: 1 REF: 297 OBJ: 4

11. A stylus is slightly larger than a digital pen.

ANS: F PTS: 1 REF: 297 OBJ: 4

ANS: T PTS: 1 REF: 298 OBJ: 4

ANS: F PTS: 1 REF: 300 OBJ: 5

14. OCR devices read printed characters in a special font.

ANS: T PTS: 1 REF: 305 OBJ: 6

15. RFID requires line-of-site transmission.

ANS: F PTS: 1 REF: 306 OBJ: 6

ANS: T PTS: 1 REF: 306 OBJ: 6

ANS: F PTS: 1 REF: 307 OBJ: 6

18. Computers process information (output) into data (input).

ANS: F PTS: 1 REF: 308 OBJ: 7

ANS: F PTS: 1 REF: 309 OBJ: 7

ANS: F PTS: 1 REF: 309 OBJ: 7

ANS: F PTS: 1 REF: 311 OBJ: 7

ANS: F PTS: 1 REF: 311 OBJ: 7

ANS: F PTS: 1 REF: 311 OBJ: 7

24. Brightness of an LCD monitor or LCD screen is measured in pixels.

ANS: F PTS: 1 REF: 311 OBJ: 7

ANS: T PTS: 1 REF: 311 OBJ: 7

ANS: T PTS: 1 REF: 311 OBJ: 7

27. The aspect ratio for widescreen monitors is 2:1.

ANS: F PTS: 1 REF: 311 OBJ: 7

ANS: F PTS: 1 REF: 312 OBJ: 8