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Work, Aging and Retirement, 2017, Vol. 3, No. 2, pp.

109–112
doi:10.1093/workar/wax003
Advance Access publication February 20, 2017
Review Article

Generations, Age, and the Space Between:


Introduction to the Special Issue
David P. Costanza1 and Lisa M. Finkelstein2
1. Department of Organizational Sciences, George Washington University, Washington, DC
2. Department of Psychology, Northern Illinois University, DeKalb, IL

A B ST R A CT
Research and practice relating to generations and generational differences continues apace and yet numerous ques-
tions and inconsistencies in the literature and uncertainties in application remain. Accordingly, for this special issue,
we present a set of papers that we believe advance understanding of the generations concept, address the state of the
science about it, and provide practical recommendations for organizations and their workers. Two broad categories
of articles are included: (a) theory and methods reviews that address how we think about and study generations, and
(b) articles about the stereotypes and effects of generations and generational membership. Together these papers
provide a thought-provoking mix of new ideas, approaches, and evidence for thinking more broadly and complexly
about this notion of generations and how they may (or may not) be impacting our workplaces.

A fascination with generations and the impact that these socially con- meaningful ways and why they might do so has received little support
structed groupings may have on a variety of organizational outcomes conceptually or empirically.
is growing among practitioners, consultants, and researchers alike. As We (Costanza & Finkelstein, 2015) and many others (e.g.,
with many organizational phenomena, however, perceptions and prac- Jorgensen, 2003; Macky et al., 2008; Sackett, 2002) have written of the
tice have preceded the science. While organizations try to figure out ill-advised practice of organizations creating talent management and
how to manage what they perceive to be generationally-based differ- other HR strategies based on stereotypical generational differences in
ences in their workplaces, and consultants and practitioners offer ser- the workplace and have encouraged research efforts to focus on vali-
vices and interventions to help organizations do so, research has lagged dated and effective methods for understanding and handling evolving
behind. Specifically, researchers have generally not identified and then changes in the workforce. Reactions to our 2015 piece ranged widely
appropriately tested a sufficient explanation for why generations exist from enthusiastic and wholehearted agreement (“yes!”), to additional
and why they should have an impact, have struggled to find empirical alternative explanations (“yes, but…”), to staunch disagreement
evidence actually supporting generationally-based differences, have (“no way!”). Because of these varying reactions (see Volume 8(3)
offered numerous and viable alternative explanations for differences of Industrial and Organizational Psychology: Perspectives on Sciences
that have been observed, and, like their practitioner colleagues, have and Practice for the full range of responses) and the ongoing debates
not conducted systematic assessments on the effectiveness of interven- about generations and generational differences, we were asked to put
tions designed to address any perceived differences. together this special issue of Work, Aging and Retirement.
While it is apparent that among organizations and the individu- For this special issue, we used both an open call for papers as well
als within them, there are widely held perceptions that there are gen- as targeted invitations to researchers with widely ranging opinions
erationally-based differences among workers, the science so far has and approaches. Our goal was to assemble a diverse set of articles and
failed to consistently or convincingly back up these beliefs. Further, persepctives that would advance our scientific knowledge of the gen-
many practitioners, consultants, popular press journalists, and some erations concept. Specifically, we called for papers on theory building,
researchers have suggested that there is something unique about methodological advancements, processes, boundaries, perceptions,
socially constructed generations that not only differentiates their mem- interventions and anything in between. We see the set of eight papers
bers from those of other generations, but also is the cause of various in the special issue as generally falling into two main categories: (a)
phenomena and outcomes, work-related and otherwise. These social- papers that suggest new theory and/or methods, addressing com-
history constructions of generations may be useful for descriptive pur- plexities of the generations concept that have sometimes been ignored,
poses, but drawing the conclusion that they causally affect outcomes in and (b) papers that look at the effects typecasting (both others and

© The Authors 2017. Published by Oxford University Press. For permissions please e-mail: journals.permissions@oup.com
Correspondence concerning this article should be addressed to David P. Costanza, Department of Organizational Sciences, George Washington University, Washington,
DC 20052. E-mail: dcostanz@gwu.edu
Decision Editor: Mo Wang, PhD
• 109
110 • D. P. Costanza and L. M. Finkelstein

oneself) and stereotypes about generational groups. While not all the others—can have real effects in the workplace. Four papers address
topics in our call were addressed (e.g., there were no submissions on issues of this nature, drawing from several theoretical traditions and
assessing generationally-based interventions), the papers in the special using experimental and qualitative approaches.
issue extend our understanding of generations in new and interesting Urick, Hollensbe, Masterson, and Lyons (2017) recognize that
ways. Below, we summarize the eight articles and then reflect on some regardless of the veracity of differences among the generations, the
of the broader issues still to be resolved. perceptions that they exist may drive intergenerational conflict.
Although researchers on both sides of the generational differences
T H E O RY A N D M ET H O D S PA P E R S fence have recognized this, Urick and his colleagues (2017) take a
The first group of papers reflect the efforts of researchers to better deeper dive into the underlying mechanisms. They present a model,
understand both the conceptualization of generations as well as the based on a grounded theory approach to analyzing interview data
measurement and methods used to study them. Four papers in this with samples of older and younger professionals that suggests a vari-
special issue address these issues. ety of possible tensions between generations stemming from percep-
Rudolph and Zacher (2017) start off by reviewing the idea of genera- tions of values-, behavior-, and identity-based differences, each of
tions and many of the ways it has been conceptualized in the literature which may trigger different types of strategies for handling intergen-
including from sociological, biological, and psychological frames. They erational interactions.
then offer an interesting set of propositions for a differentiated lifespan Perry, Golom, Catenacci, Ingraham, Covais, and Molina (2017)
development perspective of generations. After arguing that practitioners make the point that past work attributing perceived generational dif-
and organizations would be better served by paying attention to continu- ferences to stereotyping has assumed that age stereotypes and gen-
ous developmental and lifespan factors than categorical generational dif- erational stereotypes are interchangeable. It is an empirical question
ferences, they conclude with a series of methodological recommendations whether the stereotypes triggered by a description of a person’s age or
based on their approach for studying what may appear to be generational the person’s generation are identical and transposable. Across two sam-
differences. ples, Perry and her colleagues (2017) provide evidence that for some
Turning to the calendar-based boundaries that may or may not key beliefs this is not the case. Further, they show that the perceptions
delineate generational groups, Campbell and her colleagues (2017) triggered by older age, but not Baby Boomer, stereotypes partially
use data collected from a large sample of high school seniors to test the explain hiring outcomes for the different groups, suggesting that age
extent to which there are differences among generations and, impor- and generation stereotypes are divergent enough to have the potential
tantly, whether there are clear and distinctive cut-offs between them. to affect behavior toward and decisions about people of a particular age
They find that while there were some mean differences among genera- (and thereby of a particular generation) in a different way.
tions, the trends suggest more gradual and linear changes over time. Eschleman, King, Mast, Ornellas, and Hunter (2017) demonstrate
While there is no clear “stair-step” pattern of mean differences, they another way that a particularly popular and pervasive generational
do argue that such differences are worth exploring in order to improve stereotype (in this case, that Millennials are entitled) can have detri-
understanding of variations in workplace values. mental effects. In a series of three experimental studies, these schol-
Parry and Urwin (2017) address a related question: do generations ars find that Millennials exposed to the implicitly activated stereotype
as commonly conceptualized (Boomer, Xer, Millennial, etc.) actually showed an actual increase in self-reported entitlement and behavioral
exist? They take an intriguing approach using longitudinal data to try situational entitlement over those not exposed, while those exposed
and tease out generational effects as well as to assess whether the gen- to the explicitly activated stereotype showed a decrease. Overall, this
erational categories that have been used are reasonable (i.e., what if you research implies that ubiquitous generational stereotypes may be par-
induced “generations” from the data rather than applying a priori cat- ticularly difficult to eradicate as they may in some situations play a role
egories to it?). In the end, they argue for a more dynamic view of indi- in creating differences among generations.
viduals and question whether some generational differences that have Lyons and Schweitzer’s (2017) qualitative analysis of 105 inter-
been observed are more appropriately thought of as gradual changes views takes a different perspective on generational typing by focusing
over time, echoing Campbell and colleagues’ (2017) findings. not on stereotypes of other generations, but rather on whether and how
Finally, Costanza and colleagues (2017) review the analytical people individually and socially identify with a generational group.
methods most commonly used by researchers studying generational These researchers uncover a good deal of heterogeneity in identifica-
differences. They discuss the strengths and weaknesses of three ana- tion within generations. Particularly noteworthy is the finding that
lytical approaches and then work to demonstrate how the analysis used although researchers and the media may be sticklers for generational
impacts the results obtained. Specifically, they use two large data sets labels and boundary dates, a lot of people commonly use the term far
and run three different analyses on each. They report that each analytic more loosely, thinking of a vaguer conceptualization of being in the
approach generated slightly different results yet none fully and accu- “young” or “old” generation.
rately capture differences attributable to generational membership.
They conclude with a set of recommendations both for researchers R E F L E CT I O N S
studying generations and for practitioners trying to understand and As a group, what do these papers tell us about Age, Generations, and the
apply research on generational differences. Space Between? In general, after reading the extensive reviews of the
literature included in these pieces and then considering the thought-
ST E R E OT Y P E S, I D E N T I T Y, A N D E F F E CTS ful and interesting approaches taken by the authors in their own
In the second group of papers, contributors take the perspective that work, we are simultaneously heartened and discouraged by the state
beliefs about the qualities possessed by generations—ones’ own or of the generations literature. Like almost anyone who has conducted
Generations, Age, and the Space Between • 111

a meta-analysis discovers about their topic, our reaction to the gen- question from a stereotyping frame. For these researchers, understand-
erations literature at large was both “wow, there is a lot out there” and ing generational differences may be found in the stereotypes that peo-
also “wow, what is out there is distressingly uneven and inconsistent.” ple have about individuals of various ages and birth cohorts. In slightly
There are many studies addressing the generational question but also different ways, they each found that stereotypes had a demonstrable
a disturbingly large number of unanswered questions, inconsistent impact on both perceptions about others and perceptions about self as
findings, inappropriate methodologies and analytical strategies, and they related to generational identity. As a group, these four papers raise
unsupported use of findings to justify applied interventions and ques- a number of possibilities both for alternative conceptualizations about
tionable claims. what generations are as well as for how organizations and managers
We start with the good, in particular, the papers in this special that perceive there to be generational differences might deal with those
issue. It is clear to us that each of the sets authors took a careful and perceptions.
thoughtful approach to thinking, studying, and writing about genera- Turning from the heartening, even with the substantive advances
tions. Rudolph and Zacher’s (2017) proposal that researchers con- these papers and others are making, it is still clear to us that there are
sider a developmental framework for individual changes over time and theoretical, definitional, measurement, analytical, and application
Parry and Urwins’ (2017) search for induced “generations” that might issues in the generations domain that need to be addressed. No one
be more defensible than the standard a priori groupings suggest to us special issue of eight articles will resolve the unanswered questions.
that researchers are still struggling with exactly what a generation is As each of the papers made excellent recommendations for future
and how they are “formed.” Further, their work raises the question of research and discussed implications for practice, we will not repeat
whether the concept of a clearly defined group of people more similar those here. What these papers and the generations literature in toto
to each other than not because of a shared experience is even useful. point out to us is that the proponents of “generational differences”
Both of these papers advance thinking about the most fundamental have yet to demonstrate that generations are a thing and that this thing
issue within the generations literature: what are these things? Such has a demonstrable group-level, causal impact on work and organiza-
work is most assuredly needed. tional outcomes.
Campbell and colleagues’ (2017) conclusions that clear delinea- This last point, one that is worthy of an entire paper in and of
tions between groups are not apparent and Costanza and colleagues’ itself, is an especially important one. In much of the popular press
(2017) findings that the ability to identify generational differences and some of the academic literature there is an unstated or even
vary as a function of the analytical method used raise similar existential explicit implication that being part of one generation causes peo-
questions but from a statistical and methodological frame. That is, the ple to behave in a particular way. However, the belief that being a
lack of clarity about what generations are and why they should have an member of a particular generation causes someone to behave in a
impact are reflected in the lack of clear delineations among them and certain way relies on inferential leaps that have not been supported
the finding that the analytic method used impacts the results obtained. and, in our view, should not be made. Given the theoretical uncer-
Both papers would likely have found what they did only if the underly- tainties and intractable methodological and analytical challenges
ing concept itself was still unclear, ill-defined, and non-parsimonious. with generations research raised herein and elsewhere, we are not
While these four “questioning” papers may not seem like advances per terribly sanguine about the possibility of such causality ever being
se, they each serve to further our understanding of the issues and chal- demonstrated. So, yes, more research is needed on generations and
lenges while at the same time making concrete recommendations and differences among individuals of varying ages in the workplace and
suggestions for how work in this area can be improved, recommenda- elsewhere. That said, it is critical that such work should be guided by
tions that both researchers and practitioners would be well advised to the goal of discovering the actual underlying causes of any observed
consider. or perceived differences and the impact they have and not by using
Moving on from current conceptualizations on generations, the generational membership as a catchall explanation for why people
second set of papers advances the field by taking a slightly different act the way they do. In the end, it is critical to remember that genera-
tack: what else might explain what appear to be generational differ- tions are labels, not causes.
ences? A unifying factor in these papers is an attempt to understand
the beliefs and perceptions about people on various groupings. These REFERENCES
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