Professional Documents
Culture Documents
Part II
Part II
Particulars
General and Health Insurance Companies Operating in India
Gross Direct Premium of General and Health Insurers (Within and Outside India)
Segment-wise Gross Direct Premium of General and Health Insurers (Within India)
State-wise Gross Direct Premium Income - General Insurance
Number of Policies Issued by General Insurers
Net Premium Earned, Incurred Claims and Incurred Claims Ratio of General and Health Insurers
Underwriting Experience of General and Health Insurers
Assets Under Management (Investments) of General, Health and Reinsurance Companies
Assets Under Management (Investments) of General, Health and Reinsurance Companies - Insurer-wise
Equity Share Capital of General and Health Insurers
Solvency Ratio of General, Health and Reinsurance Companies
Policyholders Account of General and Health Insurers
Shareholders Account of General and Health Insurers
Balance Sheet of General and Health Insurers
Status of Claims of General and Health Insurers
State-wise Distribution of Offices of General and Health Insurers
Rural and Social Sector Obligations of General and Health Insurers
Status of Grievances with General and Health Insurers
Performance of Ombudsmen at Different Centres - General and Health Insurance
TABLE 41: GENERAL AND HEALTH INSURANCE COMPANIES OPERATING IN INDIA
Date of Year of
Insurers Foreign Partners/Investers Regn. No.
Registration Operation
PUBLIC SECTOR
National Insurance Co. Ltd. --- 58 1906 1906-07
The New India Assurance Co. Ltd. --- 190 1919 1919-20
The Oriental Insurance Co. Ltd. --- 556 1947 1947-48
United India Insurance Co. Ltd. --- 545 1919 1919-20
PRIVATE SECTOR
Acko General Insurance Ltd. --- 157 18.09.2017 2017-18
Bajaj Allianz General Insurance Co. Ltd. Allianz, SE Germany 113 02.05.2001 2001-02
Cholamandalam MS General Insurance Co. Ltd. Mitsui Sumitomo, Japan 123 15.07.2002 2002-03
Participatie Maatschapij Graafsschap Holland NV, Netherlands
Future Generali India Insurance Co. Ltd. 132 04.09.2007 2007-08
(“Generali”)
Go Digit General Insurance Ltd. --- 158 20.09.2017 2017-18
HDFC ERGO General Insurance Co. Ltd. ERGO International AG, Germany 146 09.07.2010 2010-11
ICICI Lombard General Insurance Co. Ltd.# FAL Corporation, Canada 115 03.08.2001 2001-02
IFFCO Tokio General Insurance Co. Ltd. Tokio Marine Asia Pte. Ltd. Japan 106 04.12.2000 2000-01
Kotak Mahindra General Insurance Co. Ltd. --- 152 18.11.2015 2015-16
Kshema General Insurance Company limited --- 162 11.01.2023 2023-24
Liberty General Insurance Ltd. Liberty City State Holdings Pte Ltd., USA 150 22.05.2012 2012-13
Magma HDI General Insurance Co. Ltd. HDI-Gerling Industrie Versicherung AG, Germany 149 22.05.2012 2012-13
NAVI General Insurance Ltd. --- 155 22.05.2017 2017-18
Raheja QBE General Insurance Co. Ltd. QBE Holdings (AAP) Pty.Ltd. Australia 141 11.12.2008 2008-09
Reliance General Insurance Co. Ltd. --- 103 23.10.2000 2000-01
Royal Sundaram General Insurance Co. Ltd. --- 102 23.10.2000 2000-01
SBI General Insurance Co. Ltd. IAG International Pty Ltd. Australia 144 15.12.2009 2009-10
Shriram General Insurance Co. Ltd. Sanlam, South Africa 137 08.05.2008 2008-09
TATA AIG General Insurance Co. Ltd. AIG MEA Investments and Services Inc., USA 108 22.01.2001 2000-01
Universal Sompo General Insurance Co. Ltd. Sompo, Japan. Insurance Inc. 134 16.11.2007 2007-08
Zuno General Insurance Co. Ltd.$ --- 159 18.12.2017 2017-18
SPECIALISED INSURERS (PUBLIC SECTOR)
Agriculture Insurance Company of India Ltd. --- 126 2003 2003-04
ECGC Ltd. --- 124 1957 1957-58
STAND-ALONE HEALTH INSURERS (PRIVATE SECTOR)
Aditya Birla Health Insurance Co. Ltd. MMI Strategic Investment (Pty) Limited , South Africa 153 11.07.2016 2016-17
Care Health Insurance Ltd. --- 148 26.04.2012 2012-13
ManipalCigna Health Insurance Co. Ltd. Cigna Holdings Overseas Inc. USA 151 13.11.2013 2013-14
Niva Bupa Health Insurance Co. Ltd. BUPA Singapore Holdings Pte Ltd. UK 145 15.02.2010 2009-10
Reliance Health Insurance Ltd.@ --- 160 03.10.2018 2018-19
TABLE 42 GROSS DIRECT PREMIUM OF GENERAL AND HEALTH IN
(₹Crore)
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
Fire
S.No. Insurer
2013-14 2014-15 2015-16 2016-17
Public Sector Insurers
1 National Insurance Co. Ltd. 878.16 921.33 896.55 912.26
2 The New India Assurance Co. Ltd. 1,411.77 1,644.89 1,691.84 1,824.28
3 The Oriental Insurance Co. Ltd. 984.47 961.61 984.03 966.36
4 United India Insurance Co. Ltd. 1,189.74 1,251.49 1,311.39 1,364.65
Public Sector Insurers Total 4,464.13 4,779.32 4,883.81 5,067.55
Private Sector Insurers
5 Acko General Insurance Ltd. - - - -
6 Bajaj Allianz General Insurance Co. Ltd. 388.33 430.98 476.27 538.73
7 Bharti AXA General Insurance Co. Ltd.# 80.51 77.93 62.36 49.80
8 Cholamandalam MS General Insurance Co. Ltd. 109.90 124.34 204.68 234.55
9 Future Generali India Insurance Co. Ltd. 117.38 133.12 162.00 189.22
10 Go Digit General Insurance Ltd. - - - -
11 HDFC ERGO General Insurance Co. Ltd.^ 320.73 374.69 421.71 393.91
HDFC ERGO General Insurance Co. Ltd.^^ 33.75 41.81 60.09 160.15
12 ICICI Lombard General Insurance Co. Ltd. 487.02 544.74 632.70 744.64
13 IFFCO Tokio General Insurance Co. Ltd. 213.43 232.40 265.95 276.75
14 Kotak Mahindra General Insurance Co. Ltd. - - - 0.93
15 Kshema General Insurance Limited% - - - -
16 Liberty General Insurance Ltd. 9.47 19.41 27.80 29.55
17 Magma HDI General Insurance Co. Ltd. 15.57 29.78 29.13 30.66
18 Navi General Insurance Limited - - - -
19 Raheja QBE General Insurance Co. Ltd. 0.46 0.62 0.77 1.82
20 Reliance General Insurance Co. Ltd. 177.96 189.32 259.08 298.91
21 Royal Sundaram General Insurance Co. Ltd. 67.17 79.58 94.09 118.39
22 SBI General Insurance Co. Ltd. 446.13 514.69 615.35 719.05
23 Shriram General Insurance Co. Ltd. 11.06 15.95 19.71 30.89
24 Tata AIG General Insurance Co. Ltd. 312.46 348.63 384.94 521.31
25 Universal Sompo General Insurance Co. Ltd. 107.16 119.24 131.03 131.20
26 Zuno General Insurance Co. Ltd.$ - - - -
Private Sector Insurers Total 2,898.50 3,277.22 3,847.66 4,470.45
Specialized Insurers
27 Agriculture Insurance Company of India Ltd. NA NA NA NA
28 ECGC Ltd. NA NA NA NA
Specialized Insurers Total NA NA NA NA
Stand-alone Health Insurers
29 Aditya Birla Health insurance Co. Ltd. NA NA NA NA
30 Care Health Insurance Ltd. NA NA NA NA
31 HDFC ERGO Health Insurance Co. Ltd.* NA NA NA NA
32 ManipalCigna Health Insurance Co. Ltd. NA NA NA NA
33 Niva Bupa Health Insurance Co. Ltd. NA NA NA NA
34 Reliance Health Insurance Ltd.@ NA NA NA NA
35 Star Health & Allied Insurance Co. Ltd. NA NA NA NA
Stand-alone Health Insurers Total NA NA NA NA
Grand Total 7,362.63 8,056.54 8,731.46 9,538.01
Note:
# Demerger of general insurance business of Bharti AXA General Insurance Co.Ltd. to ICICI Lombard General Insurance Co.Ltd. w.e.f April 0
^Erstwhile HDFC Ergo General Insurance Co. Ltd. merged with L&T General Insurance Co. Ltd. w.e.f. 01.01.2017.
^^L&T General Insurance co. Ltd. is renamed as HDFC Ergo General Insurance Co. Ltd.
* Erstwhile HDFC Ergo Health Insurance Co. Ltd. merged with HDFC Ergo General Insurance Co. Ltd. w.e.f. 01.03.2020.
@ The Authority vide order ref. No. IRDA/F&A/ORD/SOLP/200/11/2019 dated November 06, 2019 issued directions to the Reli
% Started operations on FY 2023-24
$ Formerly known as Edelweiss General Insurance Company Limited
Health includes Personal Accident
NA indicates that insurer's business was not in operation during the corresponding financial year or in the corresponding segment.
Reclassification/Regrouping in the previous year's figures, if any, by the insurer has not been considered.
SURERS (WITHIN INDIA)
Fire
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2013-14 2014-15 2015-16
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
10,780.70 11,667.64 15,728.70 20,112.89 21,551.03 23,936.12 3,161.79 3,020.06 2,984.38
e corresponding segment.
Marine
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2013-14 2014-15
- - - - - - - - -
134.73 137.56 160.97 176.65 166.35 211.75 286.60 2,699.85 2,918.38
24.42 31.39 52.08 81.88 75.12 1,052.27 1,093.52
68.37 71.17 74.99 89.65 78.55 94.52 123.04 1,249.71 1,279.09
56.59 58.31 70.66 64.72 63.71 84.44 109.39 706.35 828.10
- 1.73 1.01 1.86 0.98 13.97 34.66
92.17 NA NA NA NA 1004.06 1051.65
39.70 144.59 180.14 184.41 148.89 173.44 219.85 137.53 204.86
341.05 366.19 443.68 484.59 478.73 625.04 744.29 3,213.80 3,415.81
128.82 145.52 160.16 176.79 156.01 252.19 302.13 1,761.73 2,141.97
- - - - 0.09 4.90 17.59 - -
- - - - - - - - -
12.97 20.29 24.34 27.24 30.24 39.12 38.84 97.01 192.16
15.23 19.11 21.67 21.16 21.43 23.91 33.26 388.49 401.19
- - - - - - -
0.03 0.05 0.08 0.01 0.25 0.01 0.01 0.65 0.42
49.99 67.30 71.75 113.74 84.60 108.20 128.47 1,444.65 1,642.54
34.45 36.53 37.39 38.25 35.27 45.97 51.66 1,022.46 1,159.43
18.30 17.20 20.05 28.17 33.59 62.24 84.02 465.33 538.65
1.62 2.08 1.88 1.46 1.21 1.64 2.01 1,481.04 1,461.31
262.63 293.90 327.32 312.01 346.30 543.30 679.75 1,074.03 1,224.58
21.87 21.94 17.48 35.05 36.32 45.62 46.49 231.75 251.30
- - 0.28 1.43 5.63 2.91 1.12 - -
1,302.95 1,434.88 1,665.94 1,839.09 1,763.27 2,333.18 2,903.17 18,030.69 19,804.97
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA NA
2,917.47 2,894.66 3,238.14 3,532.42 3,488.09 4,167.61 5,058.66 33,822.75 37,379.33
ealth portfolio by Relinace General.
Motor
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
42,300.86 50,250.53 59,246.11 64,522.35 68,951.07 67,792.19 70,433.48 81,280.04
Health
2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
1,726.67 2,717.03 NA NA NA NA NA NA
3,880.91 5,141.53 NA NA NA NA NA NA
- - NA NA NA NA NA NA
986.18 1,359.79 NA NA NA NA NA NA
2,809.97 4,073.03 NA NA NA NA NA NA
-0.02 NA NA NA NA NA NA NA
11,463.47 12,952.47 NA NA NA NA NA NA
20,867.18 26,243.85 NA NA NA NA NA NA
80,502.27 97,663.50 13,572.34 13,593.23 14,905.37 30,895.72 35,760.09 39,186.78
rs Total
2019-20 2020-21 2021-22 2022-23 2013-14 2014-15 2015-16 2016-17
NA NA NA NA - - - 54.04
NA NA NA NA 152.31 275.80 503.32 726.07
NA NA 692.47 803.13 1,022.18 1,301.93
NA NA NA NA 0.34 21.83 143.82 221.80
NA NA NA NA 308.85 372.66 476.01 593.93
NA NA NA NA NA NA NA NA
NA NA NA NA 1,091.08 1,469.19 2,007.34 2,960.05
NA NA NA NA 2,245.05 2,942.61 4,152.66 5,857.83
43,839.31 43,568.58 44,045.82 48,955.94 77,553.82 84,685.73 96,379.38 128,128.34
(₹Crore)
Total
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
States/ Fire
S.No. Union
Territory 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
Andhra
1 498.39 393.19 392.59 324.17 423.72 455.93
Pradesh
Arunachal
2
Pradesh 2.01 2.60 2.77 2.09 3.60 2.80
3 Assam 61.05 67.31 81.23 86.34 121.40 136.64
4 Bihar 39.23 52.42 55.88 62.86 86.81 117.98
5 Chattisgarh 55.05 72.50 62.71 65.03 103.34 116.47
6 Goa 24.59 29.67 51.99 23.47 31.14 31.90
7 Gujarat 1,001.59 1,006.96 942.33 902.76 1,639.18 1,674.59
8 Haryana 351.70 346.96 409.55 331.86 497.12 496.51
Himachal
9
Pradesh 88.70 135.63 118.56 79.54 114.71 98.47
10 Jharkhand 54.23 67.42 86.89 100.10 118.65 123.06
11 Karnataka 433.81 487.32 571.08 643.23 764.48 838.29
12 Kerala 167.02 179.25 159.95 157.16 189.85 232.23
Madhya
13 138.00 170.24 267.09 190.94 276.99 302.37
Pradesh
14 Maharasthra
2,006.36 2,049.05 2,135.20 3,373.72 2,262.66 2,526.12
15 Manipur 1.09 1.38 1.94 3.43 2.63 3.46
16 Meghalaya 8.43 10.49 9.93 11.13 13.38 22.94
17 Mizoram 1.96 4.37 3.20 4.21 5.31 5.53
18 Nagaland 1.49 3.00 6.25 1.37 2.00 2.15
19 Odisha 118.90 147.04 198.24 161.17 200.16 234.32
20 Punjab 140.27 236.68 225.10 170.11 212.22 266.88
21 Rajasthan 171.34 188.55 198.52 207.81 275.13 337.60
22 Sikkim 3.03 3.88 24.57 12.81 16.28 15.90
23 Tamil Nadu 554.84 646.68 753.91 738.93 1,002.68 994.48
24 Telangana - 142.83 247.38 256.90 352.20 383.69
25 Tripura 7.82 12.38 135.73 4.98 7.90 7.70
Uttar
26
Pradesh 407.65 519.21 462.78 503.99 637.86 687.15
27 Uttrakhand 65.47 93.89 86.74 65.54 92.66 113.36
28 West Bengal
293.11 314.26 290.41 355.56 482.26 441.32
Andaman &
29
Nicobar Is. 2.03 2.98 12.52 3.52 3.91 4.02
30 Chandigarh 23.18 15.40 18.18 14.59 32.78 34.57
Dadra &
Nagara
31
Haveli and
Daman & Diu
18.60 20.07 26.53 18.75 19.90 35.81
32 Delhi 584.31 553.68 546.61 569.75 700.01 795.65
Jammu &
33
Kashmir 68.72 63.15 96.08 78.39 73.31 111.92
34 Ladakh
Lakshadwee
35
p 0.01 0.01 49.72 0.01 0.01 0.02
36 Puducherry 13.12 14.24 11.66 11.20 13.47 14.76
All India 7,407.11 8,054.69 8,743.78 9,537.43 10,779.70 11,666.60
Marine C
2019-20 2020-21 2021-22 2022-23 2013-14 2014-15 2015-16 2016-17
543.81 791.82 738.68 843.94 101.44 74.06 57.00 35.90
- - - - - - 0.03 0.00
1.45 0.52 1.12 1.64 3.36 2.94 4.50 7.65
0.03 0.04 0.01 0.06 0.05 0.04 0.04 0.05
2.07 - - 0.00 0.02 0.18 0.09 -
17.43 14.07 12.63 10.17 11.04 11.26 9.47 11.13
50.74 27.14 72.50 85.91 75.69 106.62 95.65 118.90
6.08 3.84 5.26 12.51 8.10 20.14 18.59 28.08
- - 0.00 - - - - -
0.35 0.34 0.47 0.34 0.14 0.27 0.14 1.19
- - - - - - - -
42.14 46.75 52.49 56.73 56.30 80.87 101.29 79.17
- - - - - - - -
- - 0.23 0.00 0.07 0.08 0.07 0.07
447.64 419.01 447.29 428.53 407.39 556.09 691.66 753.18
Engineering
2021-22 2022-23 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
0.28 1.58 284.91 178.57 120.09 64.47 89.20 105.96
- - - - - - - -
46.27 268.83 191.39 143.93 - - - -
-9.67 4.25 0.59 1.12 - - - -
1,103.16 1,429.13 1,459.00 1,669.36 - - 1.08 0.56
0.00 0.00 0.01 0.01 0.07 0.06 0.19 0.15
3,302.57 123.60 296.28 -0.00 75.69 89.45 86.11 85.82
1,317.97 901.13 1,204.90 1,370.70 54.39 58.84 54.97 60.08
- - - - - - - -
160.75 569.50 600.99 3.98 212.42 226.61 202.41 173.89
0.38 - - -0.00 - - - -
2.73 5.78 5.59 7.32 0.15 0.19 0.08 -
32,272.65 31,119.86 29,465.29 32,014.75 1,429.32 1,494.10 1,512.32 1,442.73
Credit Insurance
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2013-14 2014-15
32.98 37.51 40.85 40.46 45.29 53.28 181.05 126.33
- - - - - - 0.62 0.62
- - - - - - 26.15 25.57
- - - 0.07 0.33 0.99 184.72 48.38
2.22 7.12 5.40 6.83 6.70 8.82 25.25 50.74
0.86 0.92 1.03 1.27 0.88 1.25 7.05 7.27
95.46 98.73 104.79 99.79 110.06 122.33 231.49 250.10
63.76 69.87 68.24 85.06 97.47 113.25 123.06 107.24
- - - - - - 0.71 0.33
9.87 9.42 8.46 9.88 9.13 8.35 18.89 13.03
- - - - - - 38.14 42.83
- - - -
- - - - - - 0.02 0.01
0.04 0.03 0.04 0.10 0.66 0.57 2.60 2.61
1,476.99 1,525.21 1,387.73 1,395.26 1,492.31 1,687.42 3,501.62 1,736.92
Miscellaneous
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
133.49 104.29 119.83 162.12 113.15 113.75 102.37 149.79
Type of Insurer 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
Public Sector 600.06 677.82 671.32 852.62 797.71 733.02 733.50 684.27
(-12.99) (12.95) (-0.96) (27.00) (-6.44) (-8.1) (-0.07) (-6.71)
Private Sector 424.47 504.97 549.44 624.45 787.13 1021.23 1263.91 1259.72
(11.54) (18.96) (8.84) (13.65) (26.10) (29.70) (23.77) (-0.33)
Specilized Insure 23.07 11.70 10.77 65.56 117.46 78.49 325.5 417.93
(248.42) (-49.28) (-7.93) (508.80) (79.17) (-33.18) (314.71) (28.40)
Total 1047.60 1194.49 1231.53 1542.63 1702.30 1832.74 2322.91 2361.92
(-2.68) (14.02) (3.10) (25.26) (10.35) (7.66) (26.75) (1.68)
Note: Figures in brackets indicate the growth in per cent over the previous year.
SURERS
(In Lakhs)
2021-22 2022-23
631.93 603.73
(-7.65) (-4.46)
1423.53 1699.84
(13.00) (19.41)
475.30 576.25
(13.73) (21.24)
2530.76 2879.82
(7.15) (13.79)
TABLE 46: NET PREMIUM EARNED, INCURRED CLAIMS AND INCURRED CLAIMS RATIO OF GENERAL AND HEALTH
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
5124.56 5170.02 6236.99 7792.03 7163.62 8907.12 3598.44 3539.91
icular segment.
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
3724.50 4261.58 4220.22 4677.79 5612.62 5069.98 4321.53 5165.55
- - - - - - - 95.92
31.15 63.88 67.08 31.20 49.35 74.42 68.00 54.46
137.24 80.12 237.29 86.44 63.87 65.95 75.20 87.35
68.19 63.78 36.53 31.12 15.51 39.89 42.30 33.82
66.33 49.27 80.32 72.05 57.14 68.86 53.20 59.62
- - - - (184.37) 220.37 78.10 58.25
28.80 87.94 50.72 55.89 NA NA NA NA
103.54 81.59 185.68 47.48 65.88 53.33 70.00 74.78
66.93 94.03 63.62 68.43 43.08 83.20 64.00 63.74
74.68 54.97 55.83 52.43 99.51 64.89 45.70 62.37
NA NA NA (2.66) 39.15 58.61 81.00 54.84
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
76.54 73.78 74.44 84.38 82.35 90.47 89.98 65.07
NET PREMIUM EARNED (₹Crore)
2021-22 2022-23 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
97.16 94.50 - - - - - -
57.04 35.23 79.89 72.01 84.88 83.97 88.36 103.86
NA NA 7.16 8.08 11.81 18.52 13.99 26.65
33.48 39.49 20.11 20.27 15.74 11.22 15.85 18.43
65.76 36.33 21.24 39.99 48.66 47.00 43.89 48.27
51.61 38.20 - - - - - 0.00
NA NA 52.28 71.69 74.78 44.10 NA NA
62.60 58.44 4.33 4.36 5.88 19.73 48.61 60.33
53.05 49.32 156.61 160.11 184.93 192.08 195.76 236.73
63.61 53.48 42.92 49.09 39.61 53.43 57.61 68.31
29.96 50.69 NA NA NA 0.00 - -
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
60.33 57.99 1877.88 2102.07 2018.81 1914.27 1762.57 1897.64
MARINE INSURA
RNED (₹Crore) CLAIMS INCURRED (NE
2019-20 2020-21 2021-22 2022-23 2013-14 2014-15 2015-16 2016-17
- - - - - - - -
117.40 106.81 119.83 163.78 29.91 64.68 41.35 56.67
53.20 45.70 NA NA 4.37 7.83 12.37 12.98
19.99 25.22 34.63 43.04 11.52 14.54 8.64 5.93
52.34 49.22 66.86 74.40 18.46 26.39 36.73 30.60
0.04 0.88 0.99 3.16 - - - -
NA NA NA NA 59.57 81.52 76.15 51.46
72.13 79.76 121.56 159.34 2.32 5.39 5.09 14.47
256.32 260.15 376.80 438.71 152.63 157.99 180.33 161.24
73.68 75.54 114.96 128.41 40.13 37.78 40.03 38.41
- (0.00) 0.19 2.73 NA NA NA 0.00
-
23.36 22.64 33.28 33.39 0.15 2.09 3.01 5.93
0.94 0.82 1.06 2.02 0.05 1.00 3.30 2.09
- - - - - - - -
0.03 0.21 0.01 0.00 (0.01) (0.01) (0.00) 0.00
6.40 10.82 18.69 21.21 17.98 18.61 31.42 18.40
19.97 19.66 21.98 25.42 7.32 9.86 10.86 7.45
17.74 23.26 41.26 68.98 2.78 10.75 15.55 13.79
0.95 0.72 0.50 0.20 0.16 (0.24) 0.51 1.21
298.77 297.29 419.44 521.34 104.33 154.58 182.48 149.36
6.26 3.73 4.67 3.48 4.32 5.72 6.03 2.90
(0.08) 0.03 0.35 0.02 - - - -
1,019.43 1,022.46 1,377.04 1,689.63 455.99 598.48 653.85 572.88
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
1996.08 1970.92 2333.01 2873.56 1189.98 1417.57 1454.49 1435.27
MARINE INSURANCE
CLAIMS INCURRED (NET) (₹Crore)
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2013-14 2014-15
- - - - - - - -
55.23 97.50 78.84 70.34 76.56 106.38 37.44 89.82
13.46 20.82 61.76 37.98 NA NA 60.93 96.88
8.94 10.87 11.52 18.54 21.43 27.05 57.30 71.74
24.48 35.30 30.69 41.92 41.37 64.42 86.92 65.98
- 0.00 0.02 1.15 0.31 2.88 - -
NA NA NA NA NA NA 113.95 113.71
39.85 56.23 58.95 71.87 114.33 217.39 53.69 123.86
106.08 198.86 167.27 216.80 292.39 317.72 97.46 98.68
31.47 41.31 47.11 51.45 120.27 107.17 93.51 76.96
- - - 0.00 0.56 3.78 NA NA
-
8.89 19.42 13.87 15.21 35.24 35.33 (155.11) 199.18
0.56 2.20 1.63 3.93 0.12 3.80 (10.64) (82.47)
- - - - - - - -
0.01 0.01 (0.01) 0.05 (0.03) (0.01) (33.66) (85.00)
6.28 13.02 7.00 14.43 17.44 19.99 93.10 85.07
7.45 15.84 11.78 9.38 17.80 16.00 76.42 81.26
8.88 13.77 12.81 31.05 55.13 92.52 67.07 140.91
1.07 0.69 (0.20) (0.20) 0.12 (0.18) 88.00 (92.08)
191.80 240.18 220.84 232.82 383.80 468.21 47.73 73.30
5.87 5.00 3.51 3.93 3.76 2.70 101.37 85.17
- 0.00 0.07 0.58 0.60 0.12
510.32 770.98 727.45 821.25 1,181.19 1,485.26 71.24 87.38
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
1151.02 1603.12 1422.53 1480.29 2003.56 2158.80 63.37 67.44
INCURRED CLAIMS RATIO (Percent)
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
- - - -
48.72 67.49 62.50 93.87 67.15 65.86 63.89 64.95
104.74 70.09 96.26 78.1 116.10 83.11 NA NA
54.89 52.81 56.44 58.97 57.63 73.52 61.87 62.85
75.48 65.11 55.76 73.12 58.63 85.17 61.87 86.58
- - - 91.67 50.34 130.68 31.56 91.11
101.83 116.69 NA NA NA NA NA NA
86.56 73.34 81.97 93.2 81.73 90.11 94.05 136.43
97.51 83.94 54.19 84 65.26 83.34 77.60 72.42
101.06 71.89 54.63 60.48 63.93 68.12 104.62 83.46
NA 0.00 - -466.67 300.00 138.48
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
72.05 74.98 65.30 84.48 71.26 75.11 85.88 75.13
NET PREMIUM EARNED (₹Crore)
2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
29553.49 33539.69 37494.03 42593.44 49149.65 55212.03 60274.24 59256.55
MOTOR INSURANCE
CLAIMS INCURRED (NET) (₹Crore)
2021-22 2022-23 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
61211.67 68642.35 23496.01 25873.03 30438.99 37556.36 41015.61 50022.27
RANCE
D (NET) (₹Crore) INCURRED CLAIMS RAT
2019-20 2020-21 2021-22 2022-23 2013-14 2014-15 2015-16 2016-17
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
51603.33 44801.28 49768.13 57991.28 79.50 77.14 81.18 88.17
INCURRED CLAIMS RATIO (Percent)
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2013-14 2014-15
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA 81.64 153.72
NA NA NA NA NA NA 543.40 655.88
NA NA NA NA NA NA 0.01 6.67
NA NA NA NA NA NA 237.66 315.24
NA NA NA NA NA NA
NA NA NA NA NA NA 675.40 1017.93
NA NA NA NA NA NA 1538.11 2149.45
83.45 90.60 85.61 75.61 81.30 84.48 14483.41 18779.46
NET PREMIUM EARNED (₹Crore)
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA 13.48 151.98 348.23 585.41 847.23 1189.29 1837.81
287.73 484.00 679.67 1091.20 1508.45 1729.47 2510.84 3932.04
774.90 1101.31 1264.34 1672.90 1908.34 NA NA NA
70.96 181.77 266.14 392.52 503.44 631.37 824.98 1117.77
393.11 544.28 575.85 659.48 841.07 1150.87 1752.51 2662.75
1.36 3.41 1.62 0.29 0.00
1513.87 1911.45 2739.60 3662.37 4684.09 4626.63 9809.16 11261.59
3040.57 4236.30 5677.59 7828.06 10034.20 8987.18 16087.08 20811.97
22671.87 27834.63 31694.34 37694.63 43791.24 48641.31 62450.80 79114.77
HEALTH INSURANCE
CLAIMS INCURRED (NET) (₹Crore)
2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA 14.92 135.35 204.11 287.33 423.57
65.25 93.97 164.72 244.50 353.21 602.67 891.94 953.82
356.44 413.43 500.65 605.59 789.88 1,047.09 1,406.23 NA
0.01 4.29 55.81 87.50 123.20 243.14 310.32 385.95
140.40 173.88 234.02 282.81 289.02 355.64 450.07 645.56
0.18 2.12 0.74
453.95 651.06 814.55 1156.71 1692.02 2297.59 3087.43 4369.45
1016.03 1336.62 1769.75 2392.04 3382.67 4750.43 6435.43 6779.09
14055.76 18202.94 22321.24 28126.48 29226.75 33675.55 37530.50 43537.21
INCURRED CLAIMS RATIO (Percent)
2021-22 2022-23 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
NA NA NA NA NA NA NA NA
827.29 1,188.63 NA NA NA 110.68 89.05 58.61
1,633.73 2,116.18 79.92 61.13 57.25 50.52 51.97 55.23
NA 65.59 63.03 64.61 54.99 62.47 62.59
628.38 722.79 59.68 64.33 78.65 48.14 46.29 61.94
1,088.63 1,439.31 59.07 55.16 59.53 51.96 50.19 53.93
0.57 (0.03) 13.57
8539.99 7320.40 67.21 63.96 53.81 60.51 61.76 62.73
12718.59 12787.28 66.06 62.18 58.20 56.47 59.58 60.68
66000.52 69043.01 97.05 96.93 98.45 101.05 92.21 89.34
RATIO (Percent) NET PREMIUM EARNE
2019-20 2020-21 2021-22 2022-23 2013-14 2014-15 2015-16 2016-17
National
Particulars
2018-19 2019-20 2020-21 2021-22
Net Earned Premium 10,400.22 9,682.71 11,241.49 12,322.67
Claims Incurred (Net) 11,434.02 10,249.95 9,693.91 12,841.33
Commission, Expenses of Management** 3,422.61 5,192.18 4,402.08 3,636.96
Premium Deficiency - - -
Underwriting Profit/Loss (4,456.41) (5,759.41) (2,854.50) (4,155.62)
Note:
**Includes Excess Management of Expenses charged to shareholders.
Underwriting Profit/(Loss)= Net Earned Premium-Claims Incurred (Net)-Expenses of Management-Premium Deficiency
Regrouping/Reclassification, if any, in previous years figures by the insurer has not been considered.
# Demerger of general insurance business of Bharti AXA General Insurance Co.Ltd. to ICICI Lombard General Insurance Co.Ltd. w.e.f April 0
*Erstwhile HDFC Ergo Health Insurance Co. Ltd. merged with HDFC Ergo General Insurance Co. Ltd. w.e.f. 01.03.2020.
@Takeover of Reliance Health Insurance portfolio by Reliance General Insurance
% Started operations in FY 2023-24
$ Formerly known as Edelweiss General Insurance Company Limited
Figures in bracket indicate negative values
New India Orienta
2022-23 2018-19 2019-20 2020-21 2021-22 2022-23 2018-19 2019-20
12,706.16 21,487.59 23,528.84 26,233.72 28,905.28 30,244.39 10,601.53 10,924.44
12,814.28 20,496.70 21,512.62 22,086.96 28,750.14 28,909.10 11,248.08 11,179.62
5,924.67 6,237.02 6,120.99 7,843.21 6,306.73 6,712.90 3,124.06 4,259.65
- - - - 36.10 (36.10)
(6,032.79) (5,246.13) (4,104.76) (3,696.44) (6,151.59) (5,377.62) (3,806.72) (4,478.72)
emium Deficiency
# Demerger of general insurance business of Bharti AXA General Insurance Co.Ltd. to ICICI Lombard General Insurance Co.Ltd. w.e.f April 0
$ Formerly known as Edelweiss General Insurance Company Limited
H AND REINSURANCE COMPANIES - INSURER WISE
State Government & Other Approved Housing & Loans to State Government for
Infrastructure Inv
Securities Housing and FFE
- - - - - - 143.33
5.10 21.10 15.77 229.75 218.09 280.76
- - - 266.46 396.75 334.19 307.31
- - - - - 429.21
- - - 151.72 155.96 226.75
- - - 351.37 478.88 650.46 398.26
- - - 15.12 56.08 80.46 107.08
93.39 122.90 164.64 1,167.38 1,492.32 1,176.00 2,061.49
87,976.90 104,645.32 113,078.12 34,666.98 38,469.52 45,170.89 65,930.69
167.27 247.77 - - -
283.69 392.00 311.17 318.16 371.42 -
658.09 1,899.91 - - -
467.02 611.13 - 225.75 30.75 -
221.18 225.05 - - 220.06 -
678.08 647.06 - - -
71.72 71.46 - - -
2,702.44 4,251.78 432.06 697.16 817.55 -
68,181.10 73,265.79 110,065.80 116,712.62 119,828.33 14,127.93
(₹crore)
(₹Crore)
2018 2019 2020 2021 2022 2023
w.e.f. 01.03.2020.
TABLE 51: SOLVENCY RATIO OF GENERAL, HEALTH AND REINSURANCE COMPANIES
# Demerger of general insurance business of Bharti AXA General Insurance Co.Ltd. to ICICI Lombard General Insurance Co.L
^Erstwhile HDFC Ergo General Insurance Co. Ltd. merged with L&T General Insurance Co. Ltd. w.e.f. 01.01.2017, solvency r
^^L&T General Insurance co. Ltd. is renamed as HDFC Ergo General Insurance Co. Ltd.
*Erstwhile HDFC Ergo Health Insurance Co. Ltd. merged with HDFC Ergo General Insurance Co. Ltd. w.e.f. March 01, 2020.
& The Authority vide order ref. No. IRDA/F&A/ORD/SOLP/200/11/2019 dated November 06, 2019 issued directions to the Relia
NA indicates that insurer's business was not in operation during the corresponding period
Reclassification/Regrouping in the previous year's figures, if any, by the insurer has not been considered.
$ Formerly known as Edelweiss General Insurance Company Limited
Sept Dec March June Sept March June Sept Dec
Dec 2015
2014 2014 2015 2015 2015 2016 2016 2016 2016
1.55 1.52 1.52 1.51 1.51 1.51 1.26 1.26 1.26 1.31
2.67 2.60 2.44 2.47 2.40 2.31 2.30 2.11 2.04 2.17
1.65 1.62 1.68 1.77 1.78 1.74 1.59 1.51 1.14 1.22
2.63 2.53 2.36 2.4 2.43 2.02 1.91 1.77 1.56 1.55
2.08 1.82 1.82 2.46 2.54 2.54 2.51 2.54 2.53 2.58
1.55 1.58 1.57 1.72 1.61 1.30 1.59 1.73 1.78 1.77
1.55 1.57 1.59 1.72 1.55 1.61 1.61 1.60 1.64 1.60
1.68 1.63 1.66 1.54 1.59 1.53 1.54 1.45 1.51 1.83
1.55 1.59 1.65 1.54 1.66 1.78 1.67 1.87 1.51 1.65
1.55 1.67 1.97 1.69 1.60 1.40 1.52 1.36 1.58 1.55
1.81 1.96 1.95 1.93 1.94 1.93 1.82 1.78 2.03 2.01
1.67 1.60 1.65 1.63 1.65 1.62 1.60 1.54 1.64 1.62
-- -- -- -- -- 2.58 2.45 2.31 2.18 2.02
2.53 7.90 6.71 4.91 3.87 2.87 2.24 1.51 4.09 3.54
1.53 1.54 1.24 1.69 1.51 1.53 1.78 1.84 1.99 2.02
4.09 4.26 4.26 4.28 4.37 4.44 4.43 4.41 4.44 4.47
1.53 1.51 1.53 1.50 1.54 1.64 1.55 1.65 1.81 1.58
1.63 1.71 1.64 1.6 1.66 1.60 1.55 1.56 1.66 1.63
3.65 3.27 2.80 2.62 2.40 2.19 1.81 1.65 2.00 1.85
1.71 1.81 1.79 1.91 2.01 2.09 1.98 2.02 2.07 2.12
1.69 1.60 1.55 1.57 1.53 1.58 1.66 1.69 1.64 1.54
2.12 1.93 1.86 1.84 1.67 1.75 1.69 1.64 1.56 1.56
3.21 3.30 3.18 3.2 3.09 3.13 3.26 3.14 1.56 1.82
11.44 10.38 6.61 6.53 6.23 8.93 9.79 9.38 8.42 7.62
-- -- 3.95
1.55 2.04 2.04 1.84 1.67 1.68 1.85 2.44 2.21 1.82
1.73 1.68 1.72 1.55 1.51 1.60 1.51 1.55 1.62 1.69
2.73 2.10 2.10 1.83 1.81 1.68 1.54 1.68 1.68 1.68
1.98 2.13 2.10 1.66 1.84 2.17 2.16 2.05 2.44 2.25
1.01 1.00 2.40 1.04 1.36 2.1 5.99 5.27 1.59 1.52
3.06 3.15 3.04 3.33 3.22 3.52 3.48 3.56 2.92 2.21
1.90 1.69 1.62 1.53 1.55 1.43 1.21 1.01 1.04 0.95
2.19 2.24 2.24 2.39 2.58 2.66 2.52 2.25 2.13 2.13
1.11 1.18 1.52 1.43 1.66 1.65 1.54 1.21 1.57 1.56
1.15 1.10 1.08 1.08 1.54 1.21 1.53 1.51 1.52 1.40
1.67 2.04 1.88 2.05 2.06 2.10 2.03 1.92 1.75 1.70
2.10 2.13 2.18 2.21 2.05 2.04 2.10 2.12 2.24 2.20
1.60 1.64 1.79 1.63 1.62 1.75 1.57 1.60 1.66 1.62
1.80 2.41 2.28 2.09 1.88 2.57 2.36 2.15 1.86 2.38
2.87 2.22 1.85 2.23 2.40 1.95 3.25 2.57 2.15 1.81
2.07 2.06 2.06 2.07 2.01 2.12 1.67 1.77 1.58 1.76
NA NA 3.40 3.34 3.29 2.76 2.59 2.60 2.46
4.45 4.43 4.42 4.42 4.32 4.10 4.19 4.04 3.83 3.60
1.68 1.70 1.73 1.72 1.68 1.61 1.71 1.64 1.60 1.60
1.69 1.69 2.25 2.25 2.21 2.11 1.96 1.94 1.93 1.91
2.19 2.30 2.67 2.72 2.54 2.38 2.46 2.33 2.34 2.34
1.94 1.86 2.09 2.27 2.35 2.52 2.74 2.85 3.47 3.11
1.80 1.72 1.95 1.78 1.69 1.89 2.00 1.75 1.63 1.70
1.57 1.64 1.68 1.55 2.30 2.41 2.29 1.76 2.24 2.24
NA NA NA 2.81 2.60 2.37 2.02 2.40 1.95
1.84 2.13 2.59 2.39 2.04 2.52 2.26 2.37 2.14 2.99
8.69 8.6 7.62 10.33 9.86 6.70 9.95 11.52 10.40 12.24
2.88 2.22 3.46 2.34 1.67 2.21 2.98 1.77 1.62 1.59
1.91 1.58 1.54 1.32 1.56 1.53 1.54 1.53 1.56 1.52
1.90 1.54 1.57 1.60 1.74 1.56 1.60 1.55 1.64 1.51
2.65 2.13 3.83 2.82 2.06 1.11 2.43 1.91 2.23 1.86
2.01 1.99 1.96 1.92 2.11 1.95 1.76 1.76 1.77 1.52
-- -- 1.88 1.53 1.06
1.61 1.53 1.52 1.51 1.77 1.51 1.28 1.65 2.01 1.81
2.40 1.76 1.72 1.87 1.72 1.77 1.73 1.84 2.06 1.89
Sept Dec March June Sept Dec March June Sept Dec
2019 2019 2020 2020 2020 2020 2021 2021 2021 2021
0.42 0.12 0.02 0.01 0.20 0.61 0.62 0.05 0.01 0.09
2.08 2.10 2.11 2.11 2.14 2.15 2.13 2.00 1.90 1.83
1.52 1.54 0.92 1.28 1.24 1.53 1.40 0.50 0.12 0.15
1.05 0.94 0.30 0.67 0.89 1.38 1.41 0.83 0.74 0.72
2.68 2.94 4.24 3.64 3.55 1.93 1.91 2.31 1.61 1.77
2.43 2.36 2.54 2.80 3.07 3.30 3.45 3.40 3.50 3.33
1.52 1.67 1.63 1.77 1.91 1.55 1.59 NA NA NA
1.56 1.57 1.58 1.78 1.95 2.01 2.08 2.00 1.77 1.86
1.58 1.56 1.51 1.61 1.65 1.63 1.61 1.56 1.58 1.64
1.86 1.57 3.24 3.27 2.82 2.37 2.01 1.81 1.64 1.64
1.70 1.81 1.89 2.04 2.17 1.98 1.90 1.69 1.71 1.70
2.26 2.18 2.17 2.50 2.74 2.76 2.90 2.76 2.51 2.45
1.59 1.63 1.58 1.69 1.74 1.75 1.73 1.63 1.51 1.74
2.73 2.44 2.13 2.20 2.12 2.24 1.95 1.75 2.66 2.35
2.63 2.25 2.18 2.65 3.09 2.81 2.92 2.81 2.85 2.87
1.66 1.58 1.71 1.75 1.78 1.81 1.79 1.82 1.82 1.61
2.30 1.84 3.35 3.09 2.00 2.22 2.12 2.28 1.67 2.15
3.22 3.00 2.46 2.22 3.94 3.50 3.66 2.59 2.76 2.19
1.53 1.53 1.52 1.58 1.63 1.65 1.65 1.65 1.69 1.69
1.88 1.84 1.69 2.01 2.31 2.16 1.87 1.97 2.07 2.14
2.12 2.12 2.27 2.27 2.34 2.21 2.00 2.10 2.04 1.93
3.37 3.47 3.67 3.51 3.66 3.61 3.63 3.63 4.05 4.70
1.72 2.10 1.84 2.13 2.17 2.17 2.22 2.32 2.17 2.11
2.01 2.07 2.28 2.21 2.14 1.55 1.90 2.07 2.06 2.09
2.15 2.43 2.36 1.96 2.02 2.04 2.09 1.83 1.79 1.77
1.91 1.84 2.83 2.92 2.90 2.29 2.09 1.88 1.88 2.40
12.10 15.11 15.02 13.81 12.23 15.97 19.25 21.66 20.79 23.92
2.19 2.40 1.81 1.73 2.17 2.09 1.82 1.61 1.73 1.84
1.52 1.54 1.55 2.59 2.52 2.52 2.45 1.81 1.90 1.68
1.62 1.52 1.74 1.57 1.59 - - NA NA NA
1.67 1.86 1.90 1.97 3.06 2.59 2.12 1.65 1.77 1.59
1.63 1.66 1.77 1.74 1.80 1.65 2.09 1.65 1.66 1.78
0.63 0.48 0.49 0.42 0.40 0.32 0.26 - - -
1.54 1.56 1.88 2.00 1.69 2.49 2.22 1.65 0.03 1.80
1.6 1.51 1.53 1.52 1.56 1.53 1.74 1.74 1.88 1.80
March June March
Sept 2022 Dec 2022
2022 2022 2023
Particulars 2015-16
Fire Marine Miscellaneous
Premiums earned (Net) 756.46 205.72 9,829.20
Profit/ Loss on sale/redemption of Investments 177.73 46.90 1,614.93
Interest, Dividend & Rent – Gross 105.36 27.80 957.34
Other Income (Net of Other Expenses) (1.30) (0.34) (21.00)
TOTAL (A) 1,038.25 280.08 12,380.48
Claims Incurred (Net) 687.87 104.80 9,489.74
Commission 73.18 12.70 533.98
Operating Expenses related to Insurance Business 205.14 36.32 3,267.55
Premium Deficiency - - -
TOTAL (B) 966.19 153.82 13,291.26
Operating Profit/(Loss) from
Fire/Marine/Miscellaneous Business C= (A - B) 72.06 126.26 (910.79)
een considered.
d General Insurance Co.Ltd. w.e.f April 01, 2021.
ance Co. Ltd. w.e.f. 01.03.2020.
National
2017-18 2018-19
Miscellaneous Total Fire Marine Miscellaneous Total
10,432.28 11,266.55 697.31 143.89 9,559.02 10,400.22
1,377.58 1,555.90 136.66 19.03 1,243.85 1,399.54
1,073.79 1,212.78 125.34 17.45 1,140.81 1,283.60
(0.24) (0.22) (4.31) (0.60) (60.86) (65.77)
12,883.40 14,035.02 955.00 179.77 11,882.82 13,017.59
11,929.53 12,870.68 389.86 129.42 10,914.74 11,434.02
990.45 1,100.37 69.73 15.98 731.51 817.22
2,699.50 2,895.90 159.45 25.65 2,413.81 2,598.91
- - - - - -
15,619.48 16,866.94 619.04 171.05 14,060.06 14,850.15
2021-22 2022-23
Miscellaneou Miscellan
s eous
7,728.59 7706.52
47.16 55.67
1,244.38 1197.44
50.46 9.17
9,070.59 8968.79
7,146.94 5680.40
(234.63) (133.05)
690.74 719.00
69.98 (306.52)
7,673.03 5959.82
3008.97
1,397.56
1,397.56 3008.97
TABLE 53: SHAREHOLDERS ACCOUNT OF GENERAL AND HEALTH INSURERS
NATIONAL
PARTICULARS
2015-16 2016-17 2017-18 2018-19
OPERATING PROFIT/(LOSS) (712.46) (362.78) (2,831.93) (1,832.56)
(a) Fire Insurance 72.06 376.23 (190.45) 335.96
(b) Marine Insurance 126.26 71.23 94.60 8.72
(c ) Miscellaneous Insurance (910.79) (810.23) (2,736.08) (2,177.24)
INCOME FROM INVESTMENTS
(a) Interest, Dividend & Rent – Gross 310.36 278.06 315.33 123.23
(b) Profit on sale of investments 523.54 489.78 401.53 128.56
Less: Loss on sale of investments 0.00 - - -
OTHER INCOME 24.87 6.43 36.32 74.64
TOTAL (A) 146.30 411.48 (2,078.75) (1,506.13)
PROVISIONS (Other than taxation)
(a) For diminution in the value of investments 2.33 2.23 0.14 2.41
(b) For doubtful debts (14.06) (11.78) - 70.23
(c) Others - - 27.04
OTHER EXPENSES
(a) Expenses other than those related to Insurance
Business 1.85 1.37 1.53 1.12
(b) Bad debts written off - - - -
(c) Others 5.69 370.47 102.09 89.34
TOTAL (B) (4.20) 362.28 103.76 190.14
Profit Before Tax 150.50 49.20 (2,182.50) (1,696.28)
Prior Period Adjustments -
Provision for Taxation 1.27 3.37 (11.74) (0.16)
Profit after Tax 149.23 45.84 (2,170.77) (1,696.12)
APPROPRIATIONS
(a) Interim dividends paid during the year - - -
(b) Proposed final dividend 45.15 - -
(c) Dividend distribution tax 9.03 - -
(d) Transfer to any Reserves or Other Accounts 95.05 45.84 (2,170.77) (1,696.12)
(e) Others - - - -
Balance of profit/ loss brought forward from last year - - - -
Balance carried forward to Balance Sheet - - - -
# Demerger of general insurance business of Bharti AXA General Insurance Co.Ltd. to ICICI Lombard General Insurance Co.L
*Erstwhile HDFC Ergo Health Insurance Co. Ltd. merged with HDFC Ergo General Insurance Co. Ltd. w.e.f. 01.03.2020.
% Started operations in FY 2023-24
$ Formerly known as Edelweiss General Insurance Company Limited
@Takeover of Reliance Health Insurance portfolio by Reliance General Insurance
Note:
1. Figures in brackets indicate negative values.
2. Reclassification/Regrouping in the previous year's figures, if any, by the insurer has not been considered.
NATIONAL NEW INDIA
2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19
(2,787.41) 161.69 (1,620.45) (1,928.55) (435.08) (556.95) 1,003.38 (1,461.34)
(15.11) 75.40 (39.96) 239.61 9.69 (346.61) 429.37 (585.09)
49.88 23.62 2.27 106.24 147.71 87.28 110.65 11.45
(2,822.18) 62.67 (1,582.76) (2,274.41) (592.47) (297.63) 463.37 (887.70)
- - - - - -
- - 250.00 - 309.00 -
- 50.89 1.09 62.91 -
(49.25) 6.64 6.17 7.00 552.63 1,019.79 1,829.01 579.79
- - -
- (4,059.09) (4,627.58) (6,308.46) - -
(4,059.09) (4,627.58) (6,308.46) (10,180.86) - -
General Insurance Co.Ltd. w.e.f April 01, 2021.
w.e.f. 01.03.2020.
NEW INDIA ORIENTAL
2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19
412.96 698.90 (1,471.25) 2,097.51 (511.88) (2,400.14) 1,147.65 (1,217.40)
341.71 192.89 509.60 1,032.72 (136.54) (111.85) 10.50 (185.48)
85.84 42.82 35.64 161.00 0.32 33.38 112.50 96.75
(14.59) 463.19 (2,016.49) 903.79 (375.66) (2,321.66) 1,024.64 (1,128.68)
- - - - - - -
- - - 120.00 - - -
- - 24.43 - - -
1,417.75 1,604.69 164.27 1,055.39 156.06 (1,691.10) - (293.66)
- -
- - - - - - - -
- - - - - 1,509.89 -
ORIENTAL UNITED INDIA
2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19
(1,382.75) (1,232.83) (3,025.25) (2,604.12) (518.75) (2,335.08) 542.55 (2,137.38)
0.24 43.15 (16.48) 83.80 (47.23) (149.45) 54.55 20.36
1.36 31.29 10.75 88.47 41.09 55.06 73.20 (8.34)
(1,384.36) (1,307.27) (3,019.52) (2,776.39) (512.61) (2,240.68) 414.80 (2,149.41)
- - - - - - -
- - - - 67.00 - -
- - 13.62 - -
(1,524.11) - - - 139.98 (1,913.53) 1,002.66 (1,877.91)
- - (3,115.16) - -
- - (386.78) (3,501.94) - -
- (1,525.44) (3,501.94) (8,470.05) - - - -
UNITED INDIA Public Sector Insurers Total
2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19
(1,602.97) (1,053.30) (1,677.89) (415.10) (2,178.17) (5,654.95) (138.34) (6,648.69)
(390.73) 79.97 93.32 (13.20) (102.02) (231.69) 303.97 (414.25)
37.36 47.50 (20.96) 49.77 315.38 246.95 390.95 108.59
(1,249.60) (1,180.77) (1,750.25) (451.67) (2,391.53) (5,670.21) (833.27) (6,343.03)
-
124.88 256.13 164.73 1,748.73 1,643.17 1,645.52 1,703.73
78.72 86.10 46.19 1,586.99 1,524.48 1,687.82 1,673.91
- - 0.00 - - 2.40
8.90 8.43 16.25 87.95 460.51 333.96 276.62 297.86
(1,390.47) (702.64) (1,450.72) (327.14) 1,618.05 (2,153.33) 3,471.63 (2,975.59)
- - - - -
- 482.15 - 309.00 -
- 97.97 1.09 62.91 -
(1,485.85) 22.50 22.50 112.50 943.72 (2,539.01) 660.91 (3,287.90)
- - (215.70) -
- - (1,942.34) - - - -
- (1,007.19) (1,942.34) (4,659.17) - - 1,509.89 -
blic Sector Insurers Total Acko
2019-20 2020-21 2021-22 2022-23 2017-18 2018-19 2019-20 2020-21
(5,360.18) (1,425.54) (7,794.84) (2,850.26) (14.34) (140.65) (198.01) (145.32)
(63.89) 391.41 546.48 1,342.93 - - - (0.01)
174.44 145.23 27.70 405.48 - - - -
(5,470.73) (1,962.18) (8,369.02) (4,598.68) (14.34) (140.65) (198.01) (145.31)
- -
1,301.65 1,419.56 1,451.15 1,063.25 3.07 6.73 11.07 8.35
1,278.89 960.74 883.30 1,612.93 3.04 1.37 3.65 4.32
- - - - 0.14 0.40 0.42 1.86
224.83 101.43 163.48 256.96 - - 0.00 2.51
(2,554.80) 1,056.19 (5,296.91) 82.88 (8.37) (132.95) (183.71) (132.00)
- -
5.88 18.72 24.12 38.18 - - 2.50 -
51.12 507.02 43.66 322.87 - - - -
83.13 1.34 1.41 (11.17) - - - -
-
123.45 - - - - - -
- 108.02 - - - - -
- - - - - -
- - - - - - -
- - -
6,856.08 8,071.76 (850.07) (1,054.43) (1,183.06) (1,275.69) (1,272.65) (1,516.28)
8,071.76 9,311.72 (1,054.42) (1,183.06) (1,275.69) (1,272.65) (1,516.28) (1,395.99)
Cholamandalam
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
175.16 236.67 310.28 258.11 539.02 580.44 594.80 584.43
19.85 27.22 50.60 110.79 71.01 80.28 109.39 150.55
10.20 9.63 6.59 5.61 6.33 4.70 7.70 11.80
145.11 199.82 253.09 141.72 461.69 495.46 477.71 422.08
- - - - - - - -
- - 17.93 17.93 - - - -
- - 3.65 3.69 - -
100.00 - 160.00 110.00 100.00 150.00 50.00 160.00
- - -
92.18 140.13 348.28 409.30 456.63 506.07 637.74 664.76
140.13 348.28 409.30 456.63 506.07 637.74 664.76 703.46
Future Generali
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23
(61.88) 17.78 36.10 65.10 319.82 296.33 230.54 238.74
11.65 9.08 14.69 (26.34) 9.44 36.67 16.61 81.29
(7.79) 7.61 10.50 2.20 10.19 (3.74) 11.99 (9.08)
(65.73) 1.09 10.91 89.24 300.19 263.40 201.94 166.53
- - - - - - - 0.00
- - - - - - - 0.00
- - - - - - -
- - - - - - - 0.00
- - - 0.00
(255.12) (260.37) (217.58) (138.95) (21.13) 78.47 212.71 332.04
(260.37) (217.58) (138.95) (21.13) 78.47 212.71 332.04 438.29
Go Digit
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17
(83.31) (299.98) (226.95) (185.49) (375.15) (66.28) (114.08) 81.94
(0.70) (4.33) 5.91 (42.57) (41.76) 22.08 (5.77) (7.77)
0.00 (0.01) (0.01) (0.50) 0.09 (6.82) (4.15) (1.24)
(82.61) (295.64) (232.85) (142.41) (333.49) (81.54) (104.16) 90.96
- - - - - -
- - - - 0.81 9.45
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - - 9.72
- - -
(6.23) (76.35) (347.00) (522.25) (645.01) (940.87) (461.00) (563.01)
(76.35) (347.00) (522.25) (645.01) (940.88) (905.32) (563.01) (448.32)
HDFC ERGO I
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17
471.14 493.91 553.61 730.87 474.30 672.70 480.22 707.26
(13.45) 33.34 (44.50) (25.47) 87.27 122.96 111.41 99.68
(9.83) (23.05) (17.85) (20.72) (25.96) (97.62) (33.61) (9.67)
494.42 483.62 615.96 777.06 412.99 647.35 402.41 617.25
- - 9.26 - - - - 0.90
- - 13.04 - - - - -
6.68 6.06 - 205.39 20.38 5.22 - -
6.68 46.77 67.30 135.54 5.23 5.22 - 0.90
257.78 235.24 267.75 411.03 65.20 177.01 (9.73) (34.72)
- - - - - -
68.49 56.62 63.06 91.58 6.85 41.44 - -
189.29 178.62 204.70 319.45 58.35 135.58 (9.73) (34.72)
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - -
1,159.33 1,348.62 1,527.24 1,731.94 2,051.39 2,109.74 (0.27) (10.00)
1,348.62 1,527.24 1,731.94 2,051.39 2,109.74 2,245.32 (10.00) (44.72)
Kotak Mahindra Kshema%
2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2022-23 2015-16
(39.27) (41.84) (38.11) (11.50) (59.44) (30.79) (189.02)
0.39 (1.39) (7.68) 0.65 5.21 7.33 (7.33)
- - - (0.02) (1.11) (3.76) (2.01)
(39.66) (40.45) (30.43) (12.13) (63.53) (34.35) (179.67)
- - - - - - -
- - 0.00 0.00 0.00 - -
- - - - - - -
- - - - - - -
- - - - - - -
- - - - - -
- - - - - - -
- - - -
(44.72) (77.27) (112.17) (140.29) (138.66) (221.38) (293.88)
(77.27) (112.17) (140.29) (138.66) (221.38) (338.66) (465.08)
Liberty General
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2015-16
(210.36) (165.58) (86.02) (33.06) 158.00 116.98 17.02 (24.60)
(11.52) (4.90) (14.46) 6.77 7.77 23.74 20.83 (2.76)
(3.68) (4.06) (7.45) 4.71 2.74 (8.03) (8.54) (2.14)
(195.16) (156.62) (64.11) (44.53) 147.49 101.27 4.72 (19.70)
- - - - - - - -
- 2.86 5.24 - (8.11) - - -
- - - - - - - -
- - - - - - - -
- - - - 8.06 - - -
4.50 6.21 77.57 118.96 164.89 142.75 146.17 0.15
4.50 9.07 82.81 118.96 164.84 142.75 146.17 0.15
(194.72) (153.65) (138.47) (109.60) 50.46 33.79 (75.54) (6.58)
- - - - - -
- - - - - - - 5.27
(194.72) (153.65) (138.47) (109.60) 50.46 33.79 (75.54) (11.85)
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - -
(465.08) (659.80) (813.45) (951.91) (1,061.51) (1,011.05) (977.26) (26.90)
(659.80) (813.45) (951.91) (1,061.51) (1,011.05) (977.26) (1,052.80) (38.75)
Magma HDI
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2017-18
(10.84) (11.32) (8.75) 7.79 29.37 32.41 (61.56) (21.42)
(3.56) (16.19) (19.87) (27.72) (40.09) (41.31) (28.24) (14.52)
(4.37) (3.70) (5.14) (4.10) (6.86) (2.98) (8.01) -
(2.92) 8.57 16.26 39.61 76.33 76.70 (25.31) (6.91)
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - -
(38.75) (32.45) (27.54) (26.10) (32.11) (12.71) (25.17) (9.02)
(32.45) (27.54) (26.10) (32.11) (12.71) (25.17) (312.34) (23.17)
NAVI Raheja QBE
2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18
(31.76) (48.19) (136.68) (77.43) 10.89 (2.17) (3.61) (5.25)
9.93 24.13 (96.80) 5.74 23.55 0.16 (0.73) 1.89
- - - - - 0.00 0.01 0.02
(41.69) (72.33) (39.89) (83.17) (12.65) (2.33) (2.89) (7.16)
- - - - - - -
- - - - - - -
- - - - - -
- - - - - - -
- - - -
(23.17) (52.00) (123.05) (239.76) (300.89) 9.78 20.17 22.85
(52.00) (123.05) (239.76) (300.89) (278.51) 20.17 22.85 23.95
Raheja QBE Reliance
2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18
(13.93) (10.79) (51.36) (44.68) (18.83) 0.18 51.44 121.94
0.79 0.56 (2.59) (4.31) (7.32) 23.61 4.35 15.96
0.04 0.03 0.10 0.05 0.02 (15.91) 7.21 3.71
(14.75) (11.38) (48.87) (40.42) (11.54) (7.52) 39.88 102.27
5.00 15.00 - - - - - -
- - - 0.07 0.09 1.91 1.64 12.28
- - - - - - - -
- - - - - - - -
- - - - - - - 6.29
- - - - - - 1.28
- - - - - - 12.78
- - - -
23.95 3.60 (58.52) (142.32) (238.71) (818.81) 99.08 229.43
3.60 (58.52) (142.32) (238.71) (329.20) 99.08 229.43 374.08
Reliance Royal Sundara
2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18
161.92 431.06 495.65 691.52 725.79 (9.90) 8.66 68.41
21.94 128.70 42.52 192.56 223.81 14.70 14.45 11.89
(4.13) 1.49 (4.42) (1.05) (7.65) 0.96 3.72 4.42
144.12 300.87 457.54 500.01 509.63 (25.46) (9.51) 52.11
- 31.98 - 10.76 - - - -
- - - - - - - -
37.32 179.56 356.02 539.30 539.69 1.11 4.99 13.70
63.50 259.73 404.89 550.64 551.74 1.11 4.99 13.70
212.02 299.38 322.54 380.83 415.18 36.12 62.79 126.02
- - - - - -
- 40.02 114.43 138.55 144.49 9.45 19.74 42.73
212.02 259.36 208.12 242.28 270.69 26.66 43.05 83.30
- - - - - - - -
12.58 12.58 - 1.01 0.25 - - -
2.59 2.59 - - - - -
6.39 1.60 - - - - - -
- - -
374.08 564.55 807.15 1,015.27 1,256.55 167.52 194.18 237.23
564.55 807.15 1,015.27 1,256.55 1,526.99 194.18 237.23 320.53
Royal Sundaram SBI General
2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18
118.51 65.24 165.82 65.26 105.16 (186.99) 110.12 377.29
4.77 12.05 29.36 50.98 53.78 (36.07) 174.79 331.12
(1.32) 3.24 5.69 (2.28) 1.69 (5.90) (3.04) (1.11)
115.06 49.95 130.78 16.56 49.69 (145.02) (61.63) 47.28
- - - - - - 0.38 2.88
3.04 2.58 2.03 (7.90) (0.69) - - -
1.97 22.55 17.86 (40.00) - - - -
- - - - - - - -
- 65.33 10.00 14.59 - - - -
14.12 15.24 15.76 28.59 50.01 0.25 41.00 62.48
19.13 105.71 45.64 (4.72) 49.32 0.25 41.38 65.36
182.01 41.30 211.20 175.31 162.48 (120.10) 152.66 422.39
- - - - - -
60.81 16.75 52.92 44.23 41.18 - - 26.69
121.20 24.55 158.28 131.08 121.31 (120.10) 152.66 395.69
- - - - - - - -
- - - - 26.94 - - -
- - - - - -
- - - (22.60) - - - -
- - - -
320.53 441.73 466.28 624.56 733.04 (482.04) (602.14) (449.48)
441.73 466.28 624.56 733.04 827.41 (602.14) (449.48) (53.78)
SBI General Shriram
2018-19 2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18
362.02 474.93 514.10 (74.75) 135.81 267.19 261.16 500.99
190.89 313.96 378.74 306.01 304.78 7.55 12.60 18.56
(5.29) (0.47) (14.52) (27.30) (41.25) 0.28 (0.15) 0.53
176.42 161.44 149.88 (353.47) (127.73) 259.36 248.71 481.91
- - - - - - - -
0.20 0.19 0.00 - 6.15 1.03 4.99 2.35
- - - - 54.76 - - -
- - - - - - - -
5.23 (11.72) 5.92 (5.94) (0.71) - - -
- - - - - - - 2.11
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - -
565.28 677.37 1,011.98 1,459.77 1,913.92 (174.89) (131.23) (82.24)
677.37 1,011.98 1,459.77 1,913.92 2,466.97 (131.23) (82.24) 214.31
Universal Sompo Zuno%
2018-19 2019-20 2020-21 2021-22 2022-23 2017-18 2018-19 2019-20
185.98 154.29 28.02 111.32 208.31 (18.24) (64.31) (97.72)
32.30 32.10 27.28 48.05 56.93 - (1.84) (1.42)
0.99 3.49 1.71 2.64 3.29 - (0.00) (0.16)
152.69 118.70 (0.97) 60.63 148.09 (18.24) (62.47) (96.14)
- - - - - 11.95 0.49 -
- - - - 0.59 - - -
8.03 - - - 1.16 - 2.69 0.59
8.03 5.66 10.76 20.71 5.44 11.95 3.37 10.70
206.71 199.07 30.73 143.28 250.40 (27.29) (57.64) (96.27)
- - - - - - - -
71.17 48.06 21.36 24.69 73.62 - - 0.01
135.54 151.01 9.36 118.59 176.79 (27.29) (57.64) (96.29)
- - - - - - - -
- 25.77 - 4.79 9.20 - - -
- 5.30 - - - - -
- - - - 27.61 - - -
- - - - - -
214.31 349.85 469.79 479.15 592.96 (2.26) (29.55) (87.19)
349.85 469.79 479.15 592.96 732.92 (29.55) (87.19) (183.48)
Zuno% Private Sector Insurers Total
2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19 2019-20
(102.25) (113.91) (131.88) 816.24 2,537.58 4,273.21 4,416.43 6,163.10
(0.86) (1.51) 4.15 274.31 497.99 589.67 397.98 801.09
(0.69) (0.30) 0.11 (37.47) 83.16 97.16 (80.01) 82.33
(100.71) (112.09) (136.14) 579.49 1,956.43 3,586.38 4,098.46 5,279.69
- - 0.02 (0.02) - - -
197.91 (200.00) 8.24 0.21 0.20 1.52 - -
- - 13.24 - - - 13.44 32.28
- - - - - - -
- - 40.00 65.00 72.50 - - -
- 13.23 14.76 - - -
490.20 738.30 725.59 197.99 194.88 67.92 244.38 323.84
- (0.00) - - 6.37 - -
0.00 - - - - -
- - - - - - - -
LTD Specialized Insurers Total
2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19 2019-20
159.10 684.88 2,207.40 406.89 436.61 573.35 464.57 210.81
- - - - - - - -
- - - - - - - -
159.10 684.88 2,207.40 406.89 436.61 573.35 464.57 210.81
- - - - -
376.01 435.39 524.28 414.48 436.33 397.65 463.33 470.25
82.17 55.32 42.63 1.34 7.80 20.02 22.74 29.51
22.83 - - - 1.02 0.08 7.05 10.17
5.66 6.94 11.64 42.23 37.52 12.75 119.30 19.42
600.11 1,182.53 2,785.96 864.94 917.24 1,003.70 1,062.90 719.82
- - - -
- - - 0.02 (0.02) - - -
(0.00) 0.00 0.00 0.21 0.20 3.64 - -
- - (0.01) 2.28 4.16 (18.07) 68.44 32.28
- - - - - - - -
- 65.00 72.50 - 30.00 -
- 13.23 14.76 - 6.17 -
300.80 598.66 1,730.45 504.93 518.65 663.59 648.55 500.54
- - - - 6.37 - -
- 159.50 - - - - -
159.50 276.50 433.80 - - - - 0.00
surers Total Aditya Birla
2020-21 2021-22 2022-23 2016-17 2017-18 2018-19 2019-20 2020-21
984.55 1,397.56 3,008.97 (87.73) (195.30) (256.34) (248.25) (211.30)
- - - - - -
- - - - - -
984.55 1,397.56 3,008.97 (87.73) (195.30) (256.34) (248.25) (211.30)
- - -
499.21 648.44 746.45 1.34 7.28 8.97 15.62 20.84
101.66 81.60 55.12 5.99 0.51 0.13 2.40 2.94
22.83 16.44 8.19 0.08 0.31 0.01 - -
10.39 12.35 22.54 - - (0.34) (0.76) (1.80)
1,572.98 2,123.52 3,824.88 (80.48) (187.83) (247.59) (230.99) (189.31)
- -
- - - - - 1.00 4.00 3.50
197.91 (200.00) 8.24 - - - - -
- - 13.23 - - - - -
-
- - - - - - - -
- - 40.00 - - - - -
- - - - - - - -
791.00 1,336.96 2,456.04 - - - -
- (0.00) - - - - - -
0.00 159.50 - 15.20 (101.87) (291.10) (545.60) (786.76)
159.50 276.50 433.80 (101.87) (291.10) (545.60) (786.76) (984.42)
Care Health
2021-22 2022-23 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
(332.45) 87.33 (84.75) (5.25) (28.55) 241.18 256.21 262.74
- - - - - - - -
- - - - - - - -
(332.45) 87.33 (84.75) (5.25) (28.55) 241.18 256.21 262.74
(1.84) (1.50) - - - - - -
- - - - - 9.79 - -
- - - 0.00 - - - -
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - - - -
(984.42) (1,295.86) (225.19) (304.03) (301.88) (318.13) (261.21) (195.56)
(1,295.86) (1,514.65) (304.03) (301.88) (318.13) (261.21) (195.56) (93.33)
HDFC Ergo Health*
2021-22 2022-23 2015-16 2016-17 2017-18 2018-19 2019-20 2015-16
282.96 643.74 (17.27) 187.30 64.97 112.57 (1.27) (174.21)
- - - - - - - -
- - - - - - - -
282.96 643.74 (17.27) 187.30 64.97 112.57 (1.27) (174.21)
- - - - - 10.33 57.60 -
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - 1.07 2.99 - -
- - - - - -
(93.33) (81.84) (348.54) (341.08) (208.79) (194.62) (186.40) (175.00)
(81.84) 164.02 (341.08) (208.79) (194.62) (186.40) (354.57) (348.62)
ManipalCigna
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2015-16
(137.09) (107.74) (169.05) 23.63 5.20 (89.50) 10.26 (81.47)
- - - - - - - -
- - - - - - - -
(137.09) (107.74) (169.05) 23.63 5.20 (89.50) 10.26 (81.47)
- - - 18.97 (18.97) - - -
- - - 0.43 0.30 0.22 0.11 3.40
- - - - - - - 0.19
- - - - - - - 1.17
- - - - 0.31 0.35 0.47 -
5.37 9.66 10.60 155.53 160.44 184.79 235.52 -
5.37 9.66 10.60 174.93 142.08 185.35 236.10 4.76
(135.05) (104.95) (165.40) (133.71) (117.41) (255.96) (200.93) (68.50)
- - - - - - - -
- - - - - - - -
(135.05) (104.95) (165.40) (133.71) (117.41) (255.96) (200.93) (68.50)
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - - - - -
(348.62) (483.68) (588.62) (754.03) (887.74) (1,005.15) (1,261.11) (620.82)
(483.68) (588.62) (754.03) (887.74) (1,005.15) (1,261.11) (1,462.04) (689.32)
Niva Bupa Reliance
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2018-19
85.07 110.17 85.73 117.16 124.96 45.08 350.94 (55.80)
- - - - - - - -
- - - - - - - -
85.07 110.17 85.73 117.16 124.96 45.08 350.94 (55.80)
- - - - - - - -
- - - - - - - -
- - - - - - -
- - - - - - - -
- - - - - -
(689.32) (693.00) (670.16) (718.54) (780.10) (829.83) (1,026.36) (19.52)
(693.00) (670.16) (718.54) (780.10) (829.83) (1,026.36) (1,013.82) (100.77)
Reliance Health@ Star Health
2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19
2.14 0.96 (0.35) 0.02 248.53 86.08 138.41 229.51
- - - - - - -
- - - - - - -
2.14 0.96 (0.35) 0.02 248.53 86.08 138.41 229.51
- - - - - - -
0.90 - - - - - -
- - - - - - 4.00
- - - - - - -
- - - - - - -
- - - - - - -
- - - - - - 12.50
- - - - - - -
(100.77) (156.21) (167.64) (182.58) (495.22) (358.64) (240.70) (70.54)
(156.21) (167.64) (182.55) (192.64) (358.64) (240.70) (70.54) 100.37
Star Health Stand-alone Health Insurers Total
2019-20 2020-21 2021-22 2022-23 2015-16 2016-17 2017-18 2018-19
330.30 (1,481.11) (1,581.97) 706.03 (109.18) 128.39 (18.05) 187.79
- - - - - - - -
- - - - - - -
330.30 (1,481.11) (1,581.97) 706.03 (109.18) 128.39 (18.05) 187.79
- - - -
121.18 171.78 249.12 328.66 72.19 85.90 118.82 161.02
2.74 1.37 64.15 4.48 7.90 13.61 10.23 6.44
- - - - - 0.08 0.31 0.01
0.16 0.32 8.10 5.70 1.38 1.33 2.82 1.52
454.38 (1,307.63) (1,260.61) 1,044.88 (27.70) 229.16 113.52 356.76
- - - -
- - - - - - - 18.83
0.51 34.35 1.84 0.35 3.40 - 0.55 18.26
(4.00) - - - 0.19 0.00 - 4.00
- - - - - - - -
- - - - - - - -
- - - - - - -
2.50 - - 15.00 - - 1.07 15.49
- - - - - -
100.37 361.18 (724.53) (1,765.20) (1,864.77) (2,026.50) (2,029.91) (2,152.69)
361.18 (724.53) (1,765.20) (1,131.61) (2,041.70) (2,029.91) (2,133.17) (2,466.18)
(₹Crore)
d-alone Health Insurers Total
2019-20 2020-21 2021-22 2022-23
479.91 (1,298.54) (1,675.88) 1,798.33
- - -
- - -
479.91 (1,298.54) (1,675.88) 1,798.33
- - -
224.49 296.89 388.24 547.72
14.18 13.49 72.46 19.65
- 3.61 2.57 0.44
0.64 (2.08) 8.80 7.52
719.23 (993.86) (1,208.96) 2,372.79
-
95.57 (17.99) (21.82) (1.50)
36.84 63.00 24.22 1.48
(4.00) - - -
-
Particulars
SOURCES OF FUNDS
SHARE CAPITAL
SHARE APPLICATION MONEY
RESERVES AND SURPLUS
CREDIT/[DEBIT] FAIR VALUE CHANGE ACCOUNT
BORROWINGS
TOTAL
APPLICATION OF FUNDS
INVESTMENTS
LOANS
FIXED ASSETS
DEFERRED TAX ASSET/(LIABILITY)
CURRENT ASSETS
Cash and Bank Balances
Advances and Other Assets
Sub-Total (A)
CURRENT LIABILITIES
PROVISIONS
Sub-Total (B)
NET CURRENT ASSETS (C) = (A - B)
MISCELLANEOUS EXPENDITURE
(to the extent not written off or adjusted)
DEBIT BALANCE IN PROFIT AND LOSS ACCOUNT
TOTAL
# Demerger of general insurance business of Bharti AXA General Insurance Co.Ltd. to ICICI Lombard General Insurance Co.L
*Erstwhile HDFC Ergo Health Insurance Co. Ltd. merged with HDFC Ergo General Insurance Co. Ltd. w.e.f. 01.03.2020.
$ Formerly known as Edelweiss General Insurance Company Limited
@Takeover of Reliance Health Insurance portfolio by Reliance General Insurance
** Figures related to Reliance Health considered in SAHI Total
Note:
1. Figures in brackets indicate negative values.
2. Reclassification/Regrouping in the previous year's figures, if any, by the insurer has not been considered.
National
2016 2017 2018 2019 2020 2021 2022
- - - - - -
11.97 146.34 466.67 849.06 1,400.35 -
136.01 236.01 546.00 596.03 1,155.19 2,180.21 2,789.71
Bajaj Allianz
2017 2018 2019 2020 2021 2022
- - - - - -
- - - - - -
3,534.63 4,466.36 5,164.01 5,642.11 7,524.46 8,822.22
Bharti AXA#
2023 2016 2017 2018 2019 2020
- - - - -
1,054.42 1,183.06 1,275.69 1,272.65 1,516.28
9,806.35 1,744.38 1,795.10 2,019.23 2,010.06 2,432.53
Cholamandalam
2021 2016 2017 2018 2019 2020
- - - - - -
1,395.99 - - - - -
2,488.15 852.86 1,095.45 1,410.33 1,567.90 1,674.08
alam Future General
2021 2022 2023 2016 2017 2018
- - - - -
- - 260.37 217.58 138.95
2,011.49 2,091.22 2,292.32 707.95 814.70 803.79
Future Generali Go D
2019 2020 2021 2022 2023 2018 2019
- - - - - -
21.13 - - - 76.35 347.00
803.32 980.93 1,138.22 1,264.14 1,639.76 350.03 826.19
Go Digit
2020 2021 2022 2023 2016 2017
- - - - -
522.24 638.78 934.64 905.32 563.01 -
1,635.41 1,868.61 2,912.78 3,346.75 705.31 1,885.77
HDFC ERGO
2018 2019 2020 2021 2022 2023
- - - - -
- - - - -
2,130.52 2,304.91 2,708.64 3,757.55 4,106.48 4,775.09
ICICI Lombard
2016 2017 2018 2019 2020 2021
- - - - - -
- - - - - -
3,484.66 4,888.81 5,760.03 6,143.88 6,190.62 8,600.98
IFFCO Tokio
2022 2023 2016 2017 2018 2019
- - - - -
- - - - -
9,723.95 10,641.05 1,258.18 1,685.46 1,874.36 2,252.71
IFFCO Tokio Kotak M
2020 2021 2022 2023 2016 2017
- - - - -
- - - 9.99 44.72
2,455.65 2,777.00 3,237.43 3,873.20 135.00 135.00
Kotak Mahindra Kshema
2018 2019 2020 2021 2022 2023 2023
- - - - -
77.27 112.17 140.29 138.39 221.38 338.93
175.00 220.53 299.83 329.71 456.41 680.00 103.37
Liberty General
2016 2017 2018 2019 2020 2021 2022
- - - - - - -
465.08 659.80 813.45 951.91 1,061.51 1,011.05 977.26
679.39 984.39 1,184.45 1,434.52 1,734.41 1,834.67 1,834.64
Magma HDI
2023 2016 2017 2018 2019 2020 2021
- - - - - -
1,052.80 38.75 32.45 27.54 26.10 32.12 12.71
1,834.74 258.14 258.40 258.47 383.63 438.30 438.68
NAVI
2022 2023 2018 2019 2020 2021 2022 2023
- - - - -
25.17 312.34 23.17 52.00 123.05 239.76 300.88 278.50
537.74 1,273.50 190.06 190.06 310.06 495.81 495.79 495.79
Raheja QBE
2016 2017 2018 2019 2020 2021 2022 2023
- - - - - - -
- - - - 58.51 142.32 238.71 329.20
227.39 230.05 231.05 210.88 207.29 357.22 442.15 540.38
Reliance
2016 2017 2018 2019 2020 2021
- - - - - -
- - - - - -
1,103.38 1,486.91 1,627.29 1,796.25 1,977.66 2,288.67
Royal Sundaram
2022 2023 2016 2017 2018 2019
- - - - -
- - - - -
2,582.77 2,765.83 570.94 756.68 1,123.76 1,234.05
Royal Sundaram SB
2020 2021 2022 2023 2016 2017 2018
- - - - - -
- - - 602.14 449.48 53.78
1,162.81 1,504.00 1,704.54 1,694.09 1,319.09 1,547.27 1,540.61
SBI General
2019 2020 2021 2022 2023 2016 2017
- - - - - -
- - - - - -
1,820.48 2,130.78 2,815.57 2,972.70 3,073.10 950.97 1,142.62
Shriram
2018 2019 2020 2021 2022 2023 2016
- - - - -
- - - - -
1,409.61 1,939.36 1,963.48 2,143.48 2,343.00 2,393.60 1,047.32
Tata AIG
2017 2018 2019 2020 2021 2022
- - - - - -
- - - - - -
1,419.08 1,767.78 2,215.81 2,572.80 3,839.57 4,670.03
Universal Sompo
2023 2016 2017 2018 2019 2020
- - - - -
131.23 82.24 - - -
5,103.88 433.29 435.50 748.12 886.68 998.49
po Zuno$
2021 2022 2023 2018 2019 2020 2021
- - - - - -
- - 29.55 87.19 183.48 280.10
1,017.68 1,131.96 1,268.66 169.79 207.27 305.72 395.29
Private Sector Insurers Total
2022 2023 2016 2017 2018 2019
- - - - -
389.19 508.88 3,124.99 2,669.32 2,527.72 3,016.49
513.14 678.99 19,319.73 26,158.19 29,376.64 33,848.52
Private Sector Insurers Total
2020 2021 2022 2023 2016 2017
- - - - -
3,971.61 4,325.78 3,936.28 5,126.32 - -
38,367.58 48,222.86 52,998.28 60,357.30 2625.81 2976.91
AIC
2018 2019 2020 2021 2022 2023 2016
- - - - - -
101.87 291.10 545.60 786.76 984.42 1,295.86
16926.31 247.53 380.51 705.03 1,061.22 1,381.32 1,818.07
Care Health
2023 2016 2017 2018 2019 2020 2021
- - - - - -
1,514.65 304.03 301.88 318.13 261.21 195.56 93.33
2,768.11 475.07 524.75 594.18 700.88 780.98 1,130.49
HDFC Ergo Health*
2022 2023 2016 2017 2018 2019 2020
- - - - - -
81.84 341.08 208.79 194.62 186.40 354.57
1,288.74 1,743.52 615.95 616.13 698.48 776.67 1,115.60
ManipalCigna
2016 2017 2018 2019 2020 2021 2022
- - - - - - -
348.62 483.68 588.62 754.03 887.74 1,005.15 1,261.11
435.17 616.96 730.32 961.00 1,101.83 1,314.81 1,582.79
Niva Bupa
2023 2016 2017 2018 2019 2020 2021
- - - - - - -
1,462.04 689.32 693.00 670.16 718.54 780.10 829.83
1,899.83 898.31 926.26 926.11 981.04 1,126.02 1,406.65
Reliance Health@
2022 2023 2019 2020 2021 2022 2023
- - - - -
1,026.36 1,013.82 100.77 156.21 167.64 182.55 192.64
1,782.01 2,091.89 186.55 194.00 193.90 193.90 193.90
Star Health
2016 2017 2018 2019 2020 2021 2022
- - - - - - -
358.64 240.70 70.54 - - 724.54 1,765.20
718.74 1,030.14 1,280.14 1,743.01 2,156.89 4,466.57 7,115.95
Stand-alone Health Insurers Total
2023 2016 2017 2018 2019 2020
- - - - -
1,131.61 2,041.70 2,029.91 2,133.17 2,566.55 3,160.93
7,058.89 3,143.24 3,961.77 4,609.73 6,054.18 7,536.53
(₹Crore)
surers Total
2021 2022** 2023
- - -
3,804.91 5,612.92 5,314.77
9,893.74 13,781.46 15,756.15
TABLE 55: STATUS OF CLAIMS OF GENERAL AND HEALTH INSURERS
Number of
S.No. Insurer
Claims
Claims O/S at intimated/
start of the booked during
period the period
Public Sector Insurers
1 National Insurance Co. Ltd. 1,044,313 2,618,193
2 The New India Assurance Co. Ltd. 391,756 4,225,492
3 The Oriental Insurance Co. Ltd. 324,640 2,521,152
4 United India Insurance Co. Ltd. 570,894 7,050,972
Private Sector Insurers
5 Acko General Insurance Ltd. 12,003 175,088
6 Bajaj Allianz General Insurance Co. Ltd. 268,125 3,771,501
7 Bharti AXA General Insurance Co. Ltd.# 30,267 278,896
8 Cholamandalam MS General Insurance Co. Ltd. 62,204 315,462
9 Zuno General Insurance Co. Ltd.$ 1,093 29,184
10 Future Generali India Insurance C. Ltd. 31,331 262,181
11 Go Digit General Insurance Ltd. 10,352 185,609
12 HDFC ERGO General Insurance Co. Ltd.$ 115,410 2,414,553
13 ICICI Lombard General Insurance Co. Ltd. 204,785 1,644,943
14 IFFCO Tokio General Insurance Co. Ltd. 87,744 1,201,150
15 Kotak Mahindra General Insurance Co. Ltd. 3,029 56,349
16 Liberty General Insurance Ltd. 15,908 199,245
17 Magma HDI General Insurance Co. Ltd. 10,124 77,403
18 Navi General Insurance Ltd. 782 11,682
19 Raheja QBE General Insurance Co. Ltd. 770 15,874
20 Reliance General Insurance Co. Ltd. 362,527 1,683,596
21 Royal Sundaram General Insurance Co. Ltd. 39,383 551,487
22 SBI General Insurance Co. Ltd. 28,866 1,749,471
23 Shriram General Insurance Co. Ltd. 60,354 142,020
24 Tata AIG General Insurance Co. Ltd. 59,831 1,097,449
25 Universal Sompo General Insurance Co. Ltd. 17,386 220,587
Specialized Insurers
26 Agriculture Insurance Co. of India Ltd. 8,784,917 5,469,058
27 ECGC Ltd.~ 811 1,539
General Insurers Total 12,539,605 37,970,136
Stand-alone Health Insurers
28 Aditya Birla Health insurance Co. Ltd. 4,983 110,137
29 Care Health Insurance Ltd. 112,207 326,979
30 ManipalCigna Health Insurance Co. Ltd. 2,299 246,105
31 Niva Bupa Health Insurance Co. Ltd. 1,082 140,306
32 Reliance Health Insurance Ltd. 65 152
33 Star Health and Allied Insurance Co. Ltd. 63,100 1,042,247
Stand-alone Health Insurers Total 183,736 1,865,926
3 months to
< 3 months
Claims 6 months
Claims paid repudiated Claims closed Claims O/S at
during the during the during the the end of
period period period period
< 3 months
Claims
Claims paid repudiated Claims closed Claims O/S at
during the during the during the the end of
period period period period
Claims
Claims O/S at Claims intimated/ repudiated Claims closed
start of the booked during the Claims paid during during the during the
period period the period period period
≥ 5 years
0.60
0.25
0.24
0.07
-
0.10
--
0.16
-
0.13
-
0.03
0.14
0.37
0.00
0.05
0.13
-
0.01
0.14
0.31
0.05
2.77
0.07
0.02
0.01
-
0.13
-
-
-
-
-
-
-
TABLE 56: STATE-WISE DISTRIBUTION OF OFFICES OF GENERAL AND HEALTH INSURERS
(As on March 31)
S.No. State/U.T. National
2022 2023 2014 2015 2016 2017 2018 2019 2020 2021 2022
70 41 144 92 104 115 117 119 119 113 110
3 1 3 3 3 3 3 2 1 3 3
46 26 44 45 48 51 52 51 46 46 46
48 30 43 43 42 46 46 42 36 31 31
11 11 32 32 41 42 43 44 43 39 38
9 8 10 10 11 11 11 11 10 10 9
58 38 141 145 152 177 185 168 160 156 155
53 33 44 56 58 65 67 69 70 67 66
22 11 19 24 25 27 29 29 29 30 30
28 14 40 40 43 45 45 40 34 31 31
65 51 99 99 99 107 112 112 112 108 104
83 60 124 130 134 137 137 141 143 146 146
41 42 113 124 125 126 109 99 92 89 89
136 83 268 296 321 341 350 351 347 336 328
3 1 4 4 3 3 1 1 1 2 2
6 2 6 6 7 7 6 6 6 4 4
5 2 3 3 3 4 3 3 3 1 1
4 2 4 4 5 6 4 4 4 3 3
46 26 67 69 75 79 78 73 70 66 63
65 34 87 97 103 104 105 97 91 90 89
90 60 77 87 93 101 101 101 99 87 87
1 1 2 2 1 2 2 2 2 2 2
90 73 257 269 278 282 291 270 261 257 244
36 25 0 65 71 77 78 80 79 82 81
13 4 4 4 4 7 8 8 6 7 7
78 64 239 244 241 245 237 224 216 190 188
9 12 31 32 36 36 36 31 30 38 37
98 67 101 101 100 98 98 98 69 69 69
0 1 1 1 4 5 5 5 5 4 2
8 5 11 11 11 11 11 11 11 12 12
1 0 2 2 2 2 2 2 2 2 2
58 44 52 53 55 63 67 68 63 63 63
17 8 18 19 22 23 23 23 22 21 21
2 0 0 1 1
0 1 1 1 1 1 1 2 2 1 1
7 1 6 8 8 8 9 8 8 7 6
1310 882 2097 2221 2329 2457 2472 2395 2292 2214 2171
Oriental
2023 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023
110 141 87 86 86 86 86 85 83 82 72
3 4 4 4 4 4 4 3 3 3 3
46 44 44 44 44 44 44 42 46 46 41
27 62 62 62 62 62 62 57 55 49 43
33 33 34 34 34 34 34 31 33 33 29
5 8 8 8 8 8 8 6 6 6 6
139 92 96 96 96 96 94 88 89 85 76
53 56 57 57 58 58 58 55 56 54 51
28 21 21 24 25 25 26 26 26 25 24
24 41 41 41 41 41 41 37 29 25 21
90 131 131 130 130 130 128 116 114 108 77
138 96 98 98 98 98 98 93 96 96 89
74 107 109 111 111 111 111 82 77 77 66
281 142 147 148 149 149 145 132 137 129 124
2 4 4 4 4 4 4 2 2 2 2
4 5 5 5 5 5 5 4 2 2 1
1 2 2 2 2 2 2 1 1 1 1
3 3 3 3 3 3 3 3 3 3 3
52 60 61 61 61 61 60 55 53 53 34
73 90 90 90 92 92 92 92 86 80 69
68 95 101 102 105 114 113 94 98 88 78
2 2 2 2 2 2 2 1 1 1 1
210 220 220 220 220 220 220 170 153 139 115
81 0 56 56 56 56 56 56 51 51 46
6 10 10 10 10 10 10 10 10 10 9
164 218 222 225 225 225 225 175 162 146 114
33 25 26 26 26 26 26 25 26 25 26
65 85 86 86 86 86 86 48 43 43 40
2 0 0 0 0 0 0 0 0 0 0
11 9 9 9 9 9 9 6 9 9 11
2 2 2 2 2 2 2 2 2 2 2
57 54 54 55 56 56 56 56 55 55 50
20 22 22 23 24 24 24 24 22 20 16
1 0 0 0 0
6 0 0 0 0 0 0 0 0 0 3
1 1 1 1 1 1 1 1 2 2 0
1915 1885 1915 1925 1935 1944 1935 1678 1631 1550 1343
United Ack
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2018
165 99 105 105 106 105 103 103 91 76 0
2 2 2 2 2 1 1 1 1 1 0
57 58 59 59 59 59 59 59 49 46 0
35 42 48 49 49 46 44 43 39 30 0
17 20 24 26 26 26 26 25 24 23 0
11 11 11 10 10 10 10 10 7 6 0
96 98 101 105 105 102 94 89 64 57 0
60 61 62 63 63 65 65 61 56 47 0
14 14 15 17 17 17 17 17 17 15 0
19 19 28 28 28 27 27 26 21 17 0
131 147 154 164 164 163 160 154 136 117 0
111 115 120 126 126 127 127 127 115 106 0
69 80 87 90 91 84 83 79 68 48 0
179 189 194 197 198 193 190 188 159 138 1
2 2 2 2 2 1 1 1 1 1 0
6 6 6 8 8 8 8 8 6 5 0
1 1 1 1 1 1 1 1 1 1 0
1 1 1 1 1 1 1 1 1 1 0
40 49 53 54 56 54 53 48 37 31 0
94 96 97 97 98 98 98 96 79 62 0
98 121 133 136 136 137 133 133 120 106 0
1 1 1 1 1 1 1 1 1 1 0
268 297 308 311 311 305 301 295 249 211 0
0 70 71 71 71 70 70 69 64 51 0
5 5 5 5 5 5 5 5 4 3 0
146 155 167 173 198 161 158 150 133 109 0
23 27 26 26 1 26 26 26 25 23 0
80 99 91 96 96 88 86 78 72 67 0
1 1 1 1 1 1 1 1 1 1 0
8 10 8 8 8 8 8 8 7 6 0
1 1 1 1 1 1 1 1 1 0 0
65 68 71 70 70 70 70 70 57 46 0
20 20 22 22 22 18 18 18 18 15 0
0 0 0 0
0 0 0 0 0 0 0 0 0 5 0
6 7 7 7 7 7 7 7 5 0 0
1832 1992 2082 2132 2138 2086 2053 1999 1729 1472 1
Acko Bajaj Allianz
2019 2020 2021 2022 2023 2014 2015 2016 2017 2018 2019
0 0 0 0 0 21 13 12 12 12 12
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 3 4 5 4 4 4
0 0 0 0 0 4 7 7 7 7 7
0 0 0 0 0 4 4 4 4 3 3
0 0 0 0 0 3 4 4 4 4 4
0 0 0 0 0 21 22 21 22 22 23
0 0 0 0 1 5 6 6 5 5 5
0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 0 4 4 4 5 5 5
2 2 2 1 1 12 15 16 15 15 15
0 0 0 0 0 9 9 9 9 10 10
0 0 0 0 0 5 5 4 4 3 3
1 1 1 1 1 28 32 34 36 41 41
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 6 6 6 6 6 6
0 0 0 0 0 8 8 8 8 8 8
0 0 0 0 0 3 4 4 5 5 5
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 16 17 18 18 18 18
0 0 0 0 0 0 9 9 9 8 8
0 0 0 0 0 0 0 0 0 1 1
0 0 0 0 0 8 9 9 11 11 11
0 0 0 0 0 1 1 1 1 2 2
0 0 0 0 1 16 19 20 20 20 20
0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 0 0 0 0 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 4 7 8 8 8 8
0 0 0 0 0 2 2 2 2 3 3
0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 1 1 1 1 1 1
3 3 3 2 5 186 210 214 219 225 227
j Allianz Bharti AXA
2020 2021 2022 2023 2014 2015 2016 2017 2018 2019 2020
11 7 7 10 4 3 4 3 4 4 7
0 0 0 0 0 0 0 0 0 0 0
3 2 2 3 1 1 1 1 1 1 3
7 6 6 6 1 1 1 1 1 1 8
3 43 43 43 1 2 2 2 2 2 2
3 3 3 3 1 1 1 1 1 1 1
20 15 15 15 4 5 6 6 7 7 12
4 4 4 4 2 2 3 3 6 6 7
1 1 1 1 0 0 0 0 0 0 1
5 4 4 4 1 1 2 2 2 2 5
10 13 13 13 5 7 10 10 11 12 12
8 7 7 7 2 3 6 5 5 5 6
3 3 3 3 2 3 3 3 4 4 5
32 34 34 38 12 12 16 11 17 17 18
0 0 1 1 0 0 0 0 0 0 0
1 1 1 1 0 0 0 0 0 0 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
5 3 3 3 1 1 2 2 2 2 2
6 5 5 5 3 3 3 3 4 4 6
3 3 3 3 2 2 2 2 3 3 9
0 0 0 0 0 0 0 0 0 0 0
13 8 8 8 4 6 7 7 9 9 11
7 4 4 4 0 3 4 4 4 4 5
1 1 1 1 0 0 0 0 0 0 1
9 8 8 8 5 5 6 6 10 9 11
2 2 2 2 1 1 1 1 2 2 3
18 16 16 16 3 3 3 2 2 2 7
1 1 1 1 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
4 3 3 3 2 2 2 2 5 5 5
3 3 3 3 1 1 1 1 1 1 2
0 0 0 0 0
0 0 0 1 0 0 0 0 0 0 0
1 1 1 0 0 0 0 0 0 0 1
185 202 203 211 59 69 87 79 104 104 152
Cholamandalam
2021 2022 2023 2014 2015 2016 2017 2018 2019 2020 2021
7 0 0 6 5 6 6 5 5 5 6
0 0 0 0 0 0 0 0 0 0 0
3 0 0 2 2 2 2 2 2 2 2
8 0 0 2 2 2 2 2 2 2 2
2 0 0 3 3 3 3 3 3 3 3
1 0 0 2 2 2 2 2 2 1 1
15 0 0 8 8 8 8 7 7 7 7
7 0 0 3 3 3 2 1 1 1 1
1 0 0 0 0 0 0 0 0 0 1
3 0 0 2 2 3 3 3 3 3 3
13 0 0 6 6 8 7 7 7 23 23
6 0 0 6 6 6 6 1 1 1 1
5 0 0 4 4 4 4 1 3 3 3
21 0 0 19 19 20 19 19 19 49 49
0 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
4 0 0 2 2 2 2 2 2 2 2
7 0 0 2 2 2 2 0 0 1 1
9 0 0 5 5 5 5 4 1 1 3
0 0 0 1 1 1 1 1 1 1 1
10 0 0 20 21 21 20 17 17 17 17
6 0 0 0 3 3 3 4 4 4 4
1 0 0 1 1 1 1 1 1 1 1
12 0 0 6 6 6 3 2 2 2 2
3 0 0 1 1 1 1 0 0 0 1
7 0 0 3 3 3 3 3 3 3 3
0 0 0 0 0 0 0 0 0 0 0
1 0 0 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
5 0 0 1 1 2 2 2 2 1 1
1 0 0 0 0 0 0 0 0 0 1
0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
1 0 0 1 1 1 1 1 1 1 1
160 0 0 107 110 116 109 91 90 135 141
Future Generali
2022 2023 2014 2015 2016 2017 2018 2019 2020 2021 2022
9 9 7 4 5 5 5 5 5 4 4
0 0 0 0 0 0 0 0 0 0 1
2 2 2 2 2 2 2 2 2 2 2
6 8 2 3 4 4 4 4 4 4 4
3 3 2 3 3 3 3 2 2 2 3
1 1 1 1 1 1 1 1 1 1 1
11 12 13 17 17 18 17 17 17 16 16
1 1 5 5 5 2 2 2 2 2 2
1 1 1 1 1 0 0 0 0 0 2
4 5 4 4 4 4 4 4 4 4 5
20 15 6 7 8 8 8 8 8 9 13
1 1 6 6 6 6 6 6 6 6 7
3 3 5 6 6 3 3 4 4 4 5
45 34 19 24 24 22 22 22 21 21 22
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
4 5 4 4 4 4 4 4 4 4 4
2 2 5 5 5 3 3 3 3 3 3
3 3 4 8 7 7 7 6 6 6 6
1 1 0 0 0 0 0 0 0 0 0
19 22 6 7 8 8 8 8 8 7 7
6 6 0 4 8 9 8 8 8 7 7
1 1 1 1 1 1 1 1 1 1 1
4 5 5 5 4 4 4 4 4 4 5
1 1 2 2 2 2 2 2 2 2 2
5 7 5 4 7 7 7 7 7 6 5
0 0 1 1 1 1 1 1 1 1 1
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
1 1 2 2 2 2 2 2 2 2 2
1 1 1 1 1 0 1 1 1 1 1
0 0 0 0 0
0 1 0 0 0 0 0 0 0 0 0
1 0 1 1 1 1 1 1 1 1 1
157 152 111 129 138 128 127 126 125 121 133
Godigit HDFC Ergo
2023 2018 2019 2020 2021 2022 2023 2014 2015 2016 2017
7 1 2 2 2 2 2 8 5 5 5
0 0 0 0 0 0 0 0 0 0 0
2 0 1 1 1 1 1 2 2 2 2
4 0 1 1 1 4 7 2 2 2 2
3 0 0 0 0 1 1 2 2 2 2
1 1 1 1 1 1 1 1 1 1 1
14 1 4 9 9 9 12 9 9 9 9
4 1 1 1 1 1 1 3 3 3 3
4 0 0 0 0 0 0 0 1 1 1
6 1 1 2 2 2 3 2 2 2 2
12 1 1 2 2 2 4 5 5 5 5
9 0 0 1 1 2 2 8 8 8 8
6 0 0 0 0 1 1 3 3 3 3
27 2 3 4 6 8 9 21 19 19 19
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
4 0 1 1 1 1 1 4 4 4 4
3 1 1 2 2 2 3 4 4 4 4
6 0 1 1 1 1 2 5 5 5 5
1 0 0 0 0 0 0 0 0 0 0
7 1 2 2 2 2 2 8 8 8 8
7 1 1 1 1 1 1 0 3 3 3
1 0 0 0 0 0 0 0 0 0 0
7 1 2 2 1 1 5 8 8 8 8
5 0 1 1 1 1 1 1 1 1 1
6 1 1 1 1 3 4 4 4 4 4
1 0 0 1 1 1 1 0 0 0 0
1 0 0 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
2 1 1 1 2 2 2 5 5 5 5
2 1 1 2 2 2 2 1 2 2 2
0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 1 1 1 1
153 15 27 40 42 52 69 108 108 108 108
HDFC Ergo ICICI Lombard
2018 2019 2020 2021 2022 2023 2014 2015 2016 2017 2018
5 6 7 9 9 9 25 16 17 15 14
0 0 0 0 0 1 0 0 0 0 0
2 2 2 3 3 3 2 3 3 4 4
2 2 2 3 3 3 4 8 9 9 9
2 2 2 4 4 4 5 6 6 6 7
1 1 1 1 1 1 2 2 2 2 2
10 14 14 19 19 19 22 22 22 22 22
3 3 3 10 10 10 9 7 7 7 7
1 1 1 1 1 1 2 2 3 4 4
2 3 4 4 4 4 4 4 4 4 4
5 7 9 14 14 14 19 18 18 14 14
8 8 8 8 8 8 14 12 12 12 12
3 3 3 9 9 9 11 9 9 10 12
18 20 21 31 31 31 32 30 30 38 39
0 0 1 1 1 1 0 0 0 0 0
0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 1 0 0 0 0 0
4 5 6 8 8 8 13 13 13 10 10
4 4 4 6 6 6 15 15 15 13 12
5 5 5 9 9 8 12 8 8 8 9
0 0 0 0 0 1 1 1 1 1 1
7 9 10 16 16 24 21 17 17 14 13
3 4 4 6 6 5 0 7 7 7 7
0 0 0 1 1 1 1 1 1 1 1
8 8 9 18 18 18 27 22 22 19 17
1 1 1 3 3 3 6 4 4 3 3
4 5 5 10 10 10 14 14 15 15 16
0 0 0 0 0 0 0 0 0 0 1
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 1 0 0 0 0 1
5 5 3 5 5 5 7 7 7 6 6
2 2 2 2 2 2 2 2 2 2 3
0 0 0 0
0 0 0 0 0 2 0 0 0 0 0
1 1 1 1 1 0 1 1 1 1 1
107 122 129 203 203 215 273 253 257 249 253
ICICI Lombard IFFCO Tokio
2019 2020 2021 2022 2023 2014 2015 2016 2017 2018 2019
13 12 12 12 15 3 1 1 2 2 14
0 0 0 0 0 0 0 0 0 0 0
4 5 5 5 5 0 0 0 0 1 2
11 11 12 12 12 1 1 1 1 1 2
6 6 6 6 6 1 1 1 1 1 11
2 2 2 2 2 1 1 1 1 1 3
26 27 28 29 28 9 10 10 12 14 38
7 7 7 7 9 5 5 6 7 7 11
4 4 4 4 5 0 0 0 0 0 3
5 6 6 6 8 0 1 1 1 1 4
14 14 14 15 14 5 6 6 6 8 27
12 12 11 11 12 1 1 2 2 2 6
13 13 13 13 14 3 4 4 4 4 27
42 44 44 45 45 13 14 14 14 14 43
0 0 0 0 1 0 0 0 0 0 0
1 1 1 1 1 0 0 0 0 0 1
0 0 0 0 1 0 0 0 0 0 0
0 0 0 0 1 0 0 0 0 0 0
13 13 13 13 14 1 1 2 2 2 15
12 12 12 12 12 2 2 2 2 2 10
8 8 8 7 8 3 3 2 3 3 16
1 1 1 1 1 0 0 0 0 0 1
14 13 13 13 14 6 6 6 6 6 25
7 8 8 8 9 0 2 2 3 3 9
0 0 1 1 1 0 0 0 0 0 1
17 19 18 20 25 3 4 4 4 4 16
3 3 3 4 4 1 1 1 1 1 3
17 19 21 22 22 3 3 3 3 2 10
1 1 1 1 1 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 2 2
1 1 1 1 1 0 0 0 0 0 1
6 6 6 7 7 10 10 10 10 10 12
3 3 3 3 5 1 1 1 1 1 2
0 0 0 0
0 0 0 0 1 0 0 0 0 0 0
1 1 1 1 0 0 0 1 1 1 1
265 273 276 283 305 73 79 82 88 93 316
CO Tokio Kotak General
2020 2021 2022 2023 2016 2017 2018 2019 2020 2021 2022
16 16 16 16 1 1 2 2 1 1 1
0 0 0 1 0 0 0 0 0 0 0
2 3 3 3 0 0 0 0 0 0 0
2 3 3 3 0 0 0 0 0 0 0
11 11 11 11 0 0 0 0 0 0 0
3 3 3 3 0 0 0 0 0 0 0
42 42 41 41 1 1 1 1 1 1 1
13 13 12 12 0 0 0 1 1 1 1
3 3 3 3 0 0 0 0 0 0 0
4 4 4 4 0 0 0 0 0 1 1
29 29 28 28 1 1 1 1 1 1 1
6 6 6 6 0 0 0 0 1 1 1
28 28 28 28 0 1 1 1 1 1 1
46 45 44 44 3 3 5 5 5 5 5
0 0 0 1 0 0 0 0 0 0 0
1 1 1 1 0 0 0 0 0 0 0
0 0 0 1 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
15 15 15 15 0 0 0 0 0 0 0
11 11 11 11 0 0 0 0 0 0 0
17 18 18 17 0 0 0 1 1 1 1
1 1 1 1 0 0 0 0 0 0 0
25 25 27 27 1 1 1 1 1 1 1
10 10 10 10 0 0 0 0 1 1 1
1 1 1 1 0 0 0 0 0 0 0
17 17 17 17 0 1 1 1 1 1 1
3 3 3 3 0 0 0 0 0 0 0
13 13 14 14 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
2 2 2 2 0 1 1 1 1 1 1
1 1 1 1 0 0 0 0 0 0 0
11 11 11 11 1 1 1 1 1 1 1
4 4 4 4 0 0 0 0 0 0 0
0 0 0 0 0 0 0
0 0 0 1 0 0 0 0 0 0 0
1 1 1 0 0 0 0 0 0 0 0
338 340 339 341 9 12 15 17 18 19 19
Liberty
2023 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023
1 2 2 2 2 5 5 7 9 8 8
0 0 0 0 1 0 1 1 0 1 1
1 0 0 1 1 2 2 2 2 2 2
1 0 0 0 1 1 2 5 6 6 6
1 0 1 1 2 2 2 2 2 2 2
1 0 1 1 1 1 1 1 1 1 1
1 2 3 3 6 5 5 6 6 6 6
1 1 1 1 1 1 1 2 2 2 2
0 0 0 0 0 0 2 3 3 3 3
1 0 0 1 3 3 3 4 4 4 4
1 2 3 3 4 4 5 11 11 11 11
1 0 1 1 2 3 3 5 5 5 5
1 0 0 0 2 2 2 2 2 2 2
5 5 5 7 13 10 10 15 15 14 14
0 0 0 0 0 0 0 1 1 1 1
0 0 0 0 0 0 0 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 1 1 1 2 4 5 9 9 9 9
1 1 1 1 2 2 3 3 3 3 3
1 1 2 2 3 2 2 2 2 2 2
0 0 0 0 0 0 0 0 0 0 0
1 2 3 3 3 3 7 7 7 7 7
1 0 1 1 1 1 2 4 4 4 4
0 0 0 0 0 0 0 1 1 1 1
1 0 0 0 1 2 3 4 4 4 4
0 0 0 1 1 1 1 1 1 1 1
1 1 1 2 4 3 3 7 8 8 8
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
2 2 2 2 2 2 2 2 2 2 2
0 0 0 0 1 1 1 2 2 2 2
0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 1
0 0 0 0 0 0 1 1 1 1 0
25 21 29 35 60 61 75 112 115 114 114
Magma HDI NAV
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2018
3 3 3 3 10 13 13 11 9 7 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 1 1 1 1 1 0
1 1 1 1 6 8 8 6 4 3 0
6 6 6 6 7 9 9 7 5 5 0
0 0 0 0 0 0 0 0 0 1 0
5 5 5 5 8 11 11 8 8 8 0
4 4 4 4 4 5 5 4 2 2 0
0 0 0 0 0 0 1 1 0 0 0
3 3 3 3 4 6 6 3 3 3 0
2 3 3 3 6 12 12 7 6 6 0
2 2 2 2 6 10 10 7 6 3 0
7 7 7 7 9 11 11 9 4 4 0
6 8 9 9 13 21 22 16 14 15 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
5 6 6 6 8 7 7 6 5 5 0
2 3 3 3 3 4 4 3 2 3 0
3 3 3 3 5 8 8 5 4 4 0
0 0 0 0 0 0 0 0 0 0 0
5 5 5 5 5 7 8 8 8 7 0
0 0 0 0 6 8 7 6 3 3 0
0 0 0 0 0 0 0 0 0 1 0
4 4 4 4 6 8 8 7 5 5 0
1 1 1 1 1 1 1 1 1 1 0
9 10 10 10 13 14 14 13 11 11 0
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 0
0 0 0 0 0 0 0 0 0 0 0
3 3 3 3 3 3 2 2 2 2 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0 1 0
1 1 1 1 1 1 1 1 1 0 0
73 79 80 80 125 169 170 133 105 102 1
NAVI Raheja QBE
2019 2020 2021 2022 2023 2014 2015 2016 2017 2018 2019
0 0 0 0 0 1 1 1 1 0 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 1 2 2 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
1 1 0 1 1 2 2 2 2 2 2
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 1 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
2 2 2 4 4 7 7 7 7 8 8
eja QBE Reliance General
2020 2021 2022 2023 2014 2015 2016 2017 2018 2019 2020
1 0 0 0 12 6 6 6 6 6 6
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 2 2 2 4
0 0 0 0 2 2 2 2 1 1 1
0 0 0 0 1 1 1 1 1 1 1
1 1 1 1 13 13 13 14 14 15 16
0 0 0 0 4 4 4 4 4 4 4
0 0 0 0 2 2 2 2 2 2 2
0 0 0 0 4 4 4 4 4 4 4
1 1 1 1 12 12 12 14 14 14 14
0 0 0 0 12 12 12 12 12 12 12
0 0 0 0 5 5 5 3 3 3 3
2 3 3 3 19 19 19 19 19 20 21
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 2 2 2 2 2 3 3
0 0 0 0 5 5 5 5 5 5 5
1 1 1 1 6 6 6 6 6 6 6
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 11 11 11 11 11 11 11
0 1 1 1 0 6 6 6 6 6 6
0 0 0 0 0 0 0 0 0 1 1
1 1 1 1 8 8 8 8 8 8 8
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 9 9 8 8 8 7 7
0 0 0 0 0 0 0 0 0 0 1
0 0 0 0 2 2 2 2 2 2 2
0 0 0 0 0 0 0 0 0 0 0
0 0 1 1 5 5 5 5 5 5 5
0 0 0 0 1 1 1 2 2 2 2
0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 1
8 9 10 10 139 139 138 141 140 143 148
al Royal Sundaram
2021 2022 2023 2014 2015 2016 2017 2018 2019 2020 2021
6 6 4 12 7 7 8 8 8 9 9
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 2 2 2 2
4 4 4 1 1 2 3 3 3 3 3
1 1 1 1 1 1 1 2 1 1 1
1 1 1 1 1 1 1 1 1 1 1
14 13 14 12 12 12 12 12 13 16 16
2 2 2 2 2 2 2 2 2 2 2
2 2 3 0 0 0 0 0 1 1 1
4 4 4 2 2 2 3 3 3 3 3
13 12 13 13 12 12 12 14 16 16 16
12 11 12 8 8 8 8 8 8 8 8
2 1 2 3 4 4 4 4 4 4 4
21 19 16 10 12 13 16 19 20 23 24
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
1 1 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
3 3 3 4 4 4 4 4 4 4 4
5 4 5 1 1 1 2 2 3 3 3
6 5 6 1 2 2 3 3 3 3 3
0 0 0 0 0 0 0 0 0 0 0
11 10 11 22 19 20 20 23 23 25 27
5 3 5 0 5 5 5 6 6 7 7
1 1 1 1 1 1 1 1 1 1 1
8 7 6 4 5 5 6 7 6 7 7
1 1 1 0 1 1 1 1 1 1 1
7 7 7 5 7 7 7 7 9 10 10
0 0 0 0 0 0 0 0 0 0 0
2 2 1 1 1 1 1 1 1 2 2
0 0 0 0 0 0 0 0 0 0 0
5 4 4 2 2 3 3 2 3 3 3
2 2 2 0 0 0 0 0 0 0 0
0 0 0 0 0
0 0 1 0 0 0 0 0 0 0 0
1 1 0 1 1 1 1 1 1 1 1
141 128 130 108 112 116 125 136 143 156 159
SBI General
2022 2023 2014 2015 2016 2017 2018 2019 2020 2021 2022
9 9 4 4 5 5 5 5 5 6 6
0 0 0 0 0 0 0 0 0 0 0
2 2 1 3 3 3 3 3 3 3 3
3 3 1 1 2 3 3 4 5 5 5
1 1 2 2 2 2 2 2 2 2 2
1 1 1 1 1 1 1 1 1 1 1
16 17 3 3 9 9 9 9 10 12 12
2 2 1 2 3 3 3 4 4 4 4
1 1 0 1 2 2 2 2 2 2 2
3 3 2 2 3 3 3 3 3 3 3
16 16 3 5 5 5 5 5 5 6 6
8 8 3 4 4 4 4 4 4 6 6
3 3 4 4 5 5 5 5 7 7 7
24 26 6 8 12 12 13 14 15 15 15
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 1 1
4 4 3 3 5 5 5 5 5 5 5
3 3 1 3 5 6 6 6 6 6 6
3 3 4 5 5 5 5 5 6 6 6
0 0 0 0 0 0 0 0 0 0 1
27 27 4 6 7 7 7 7 7 8 8
7 8 0 1 2 2 2 2 4 5 5
1 1 0 0 1 1 1 1 1 1 1
7 8 5 8 9 10 10 10 10 11 11
1 1 1 2 2 2 2 2 2 2 2
10 10 3 3 4 5 5 5 6 6 6
0 0 0 0 0 1 1 1 1 1 1
2 2 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
3 4 1 2 2 2 2 2 3 5 4
0 0 0 1 2 2 2 2 2 2 2
0 0 0 0 0
0 1 0 0 0 0 0 0 0 0 0
1 0 1 1 1 1 1 1 1 1 1
158 164 55 76 105 110 111 114 124 136 136
Shriram General
2023 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023
6 14 10 10 10 15 15 17 16 16 16
0 0 0 0 0 0 0 0 0 0 0
3 0 2 3 3 3 3 3 3 3 4
5 0 2 3 4 5 5 11 11 11 12
2 1 1 2 2 2 2 2 2 2 2
1 1 1 0 0 0 0 0 0 1 1
12 4 5 6 6 7 7 11 10 10 11
4 3 3 3 3 3 3 3 3 3 4
2 1 2 2 2 2 2 3 3 3 5
3 1 3 3 3 3 4 5 5 5 8
6 3 8 9 9 10 14 19 18 19 21
6 4 5 5 4 4 4 4 4 4 7
7 3 4 4 4 4 4 4 4 4 5
17 10 10 13 14 17 17 21 19 19 22
1 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0
5 0 1 3 4 4 4 9 9 9 10
6 3 3 3 3 3 3 3 3 3 5
6 13 13 14 13 13 13 13 13 13 15
1 0 0 0 0 0 0 0 0 0 0
8 10 14 16 16 20 23 24 24 24 26
5 0 6 6 6 8 9 10 8 8 8
1 0 0 0 0 0 1 1 1 1 1
11 16 17 17 17 23 23 23 23 23 24
2 2 2 2 2 2 4 4 4 4 5
7 2 3 3 3 3 7 11 10 10 13
1 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
4 5 5 5 5 5 5 5 5 5 5
2 1 1 1 1 1 1 1 1 1 3
0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 1
0 1 1 1 1 1 1 1 1 1 0
139 99 123 135 136 159 175 209 201 203 235
Tata AIG
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2014
4 2 4 8 8 13 13 13 13 13 5
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 2 1
1 1 1 6 6 8 9 9 9 12 1
1 1 1 3 3 3 3 3 3 3 1
1 1 1 2 2 2 2 2 2 2 1
11 11 11 17 17 23 22 22 22 23 5
1 1 1 4 4 5 5 5 5 6 5
0 1 1 3 3 3 3 3 3 3 0
2 2 2 4 4 5 6 6 6 7 2
4 8 9 10 9 14 13 11 11 12 7
3 4 4 5 5 7 6 6 6 7 2
2 2 2 5 5 5 5 4 4 4 4
19 23 23 25 27 35 33 32 32 31 13
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
1 2 2 6 6 8 7 7 7 8 2
3 3 3 3 3 7 7 7 7 7 3
2 3 3 6 6 9 8 8 8 9 5
0 0 0 1 1 1 1 1 1 1 0
9 13 14 13 13 14 13 12 12 12 7
0 2 2 4 4 8 7 7 7 8 0
0 0 0 1 1 1 1 1 1 1 0
4 6 6 11 11 16 16 17 17 17 17
1 1 1 1 1 3 3 3 3 3 2
2 3 3 8 8 12 11 11 11 13 7
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
4 5 5 5 5 5 5 4 4 4 2
0 0 1 2 2 2 2 2 2 2 1
0 0 0 0
0 0 0 0 0 0 0 0 0 1 0
1 1 1 1 1 1 1 1 1 0 0
78 98 103 156 158 213 205 200 200 213 94
Universal Sompo Zuno
2015 2016 2017 2018 2019 2020 2021 2022 2023 2018 2019
2 2 2 2 2 2 2 2 2 0 0
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 0 0
4 5 5 5 5 5 5 5 4 0 0
1 1 1 1 1 1 1 1 1 0 0
1 1 1 1 1 1 1 1 1 0 1
5 5 5 5 5 5 5 5 5 0 1
5 4 4 4 4 4 4 4 4 0 0
0 0 0 0 0 0 0 0 0 0 0
2 2 2 2 2 2 2 2 2 0 0
7 7 7 7 7 7 16 16 18 1 1
2 3 3 3 3 3 3 3 3 0 0
4 5 5 5 5 5 5 5 5 0 0
15 16 16 16 16 17 16 16 14 0 3
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
4 3 3 3 3 3 3 3 3 0 0
3 3 3 3 3 3 3 3 3 0 0
5 5 5 5 5 5 5 5 5 0 0
0 0 0 0 0 0 0 0 0 0 0
7 7 8 8 8 8 7 7 6 0 1
3 3 3 3 3 3 3 3 2 0 0
0 0 0 0 0 0 0 0 0 0 0
19 23 22 22 22 22 21 21 17 0 0
2 2 2 2 2 2 2 2 2 0 0
7 7 7 7 7 7 6 6 5 0 1
0 0 0 0 0 0 0 0 0 0 0
1 0 2 2 2 2 2 2 2 0 0
0 0 0 0 0 0 0 0 0 0 0
2 3 3 3 3 3 3 3 3 1 1
1 1 1 1 1 1 1 1 1 0 0
0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 2 0 0 0 0 0 0 0 0 0
103 111 111 111 111 112 117 117 109 2 9
Zuno AIC
2020 2021 2022 2023 2014 2015 2016 2017 2018 2019 2020
0 0 0 0 1 1 1 0 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
1 1 1 1 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 1
0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
1 1 1 1 2 2 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
4 4 4 3 2 2 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 2 2 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 2 2 1 1 1 1 1
1 1 1 1 0 0 0 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 1
0 0 0 0 1 1 1 1 1 1 1
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 1 1 1 1 1 0
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
11 11 11 10 22 23 19 19 20 20 20
ECGC
2021 2022 2023 2014 2015 2016 2017 2018 2019 2020 2021
1 1 1 4 4 4 4 2 2 2 2
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
1 1 1 0 0 0 0 0 0 0 0
1 1 1 0 0 0 0 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
1 1 1 4 5 5 5 6 6 6 6
1 1 1 3 3 3 3 3 3 3 3
1 1 1 0 0 0 0 0 0 0 0
1 1 1 0 0 0 0 0 0 0 0
1 1 1 4 4 4 4 4 4 4 4
1 1 1 1 2 2 2 2 2 2 2
1 1 1 1 1 1 1 1 1 1 1
1 1 1 12 12 12 12 12 12 12 12
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
1 1 1 1 1 1 1 1 1 1 1
0 0 0 2 2 2 2 2 2 2 2
1 1 1 2 2 2 2 2 2 2 2
0 0 0 0 0 0 0 0 0 0 0
1 1 1 11 12 12 12 12 12 12 12
1 1 1 0 0 0 0 2 2 2 2
0 0 0 0 0 0 0 0 0 0 0
1 1 1 5 5 5 5 5 5 5 5
1 1 1 0 0 0 0 0 0 0 0
1 1 1 3 3 3 3 3 3 3 3
0 0 0 0 0 0 0 0 0 0 0
0 0 0 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0
1 2 2 5 5 5 5 5 5 5 5
0 0 0 1 1 1 1 1 1 1 1
0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
20 21 21 61 64 64 64 66 66 66 66
General Insurers Total
2022 2023 2014 2015 2016 2017 2018 2019 2020 2021 2022
2 2 718 451 475 488 493 528 531 520 485
0 0 13 14 14 15 12 12 9 10 12
1 1 213 224 231 234 233 238 229 234 221
0 0 226 246 257 272 275 277 274 266 253
1 1 139 147 161 168 168 175 164 200 196
0 0 57 59 59 59 57 63 56 56 52
5 5 567 588 606 648 642 674 666 651 603
3 3 277 291 296 304 303 317 318 312 295
0 0 85 95 102 109 112 118 120 122 121
0 0 180 183 199 208 198 202 199 177 166
3 3 572 610 625 641 653 685 689 684 625
2 2 496 514 528 537 538 553 550 553 535
1 1 451 478 489 497 456 452 404 394 370
7 7 1016 1077 1130 1168 1177 1234 1244 1242 1156
0 0 15 15 15 15 13 12 10 11 12
0 0 24 26 28 30 30 31 31 27 24
0 0 9 12 13 14 13 13 11 10 10
0 0 12 14 15 16 13 13 12 12 12
1 1 287 304 319 327 323 340 323 313 294
2 2 438 453 462 460 454 460 444 428 387
2 2 449 493 510 531 533 560 531 521 483
0 0 8 8 7 9 9 10 9 9 10
9 8 1118 1169 1197 1200 1183 1172 1078 1037 930
1 1 0 296 310 321 333 348 351 343 319
0 0 36 36 37 41 39 45 45 48 46
5 5 943 967 985 998 983 935 836 787 721
0 0 117 123 127 126 102 126 123 134 128
2 2 503 530 528 538 520 537 472 449 431
0 0 4 4 7 9 11 10 12 10 8
1 1 55 57 54 58 59 59 57 60 57
0 0 6 6 6 6 6 8 8 8 8
3 3 300 309 320 327 336 340 326 322 300
1 1 95 98 106 110 111 110 114 106 103
0 0 0 0 0 0 0 0 0 3 3
0 0 1 1 1 1 1 2 2 1 1
0 0 30 33 36 34 36 36 39 38 33
52 51 9460 9931 10255 10519 10425 10695 10287 10098 9410
Aditya Birla
^Erstwhile HDFC Ergo General Insurance Co. Ltd. merged with L&T General Insurance Co. Ltd. w.e.f. 01.01.2017.
^^L&T General Insurance co. Ltd. is renamed as HDFC Ergo General Insurance Co. Ltd.
*The insurer was issued the certificate of registration on 3rd Oct 2018 and it falls in the 2nd half of the FY. As such, the Obligati
1. In respect of general insurance, the target percentage is calculated as a percentage of gross direct premium in the respective
2. Percentage of Social Sector Lives Computed on the Total Business Procured In the Preceding Financial Year
H INSURERS
Target (%) Achieved (%) Target (%) Achieved (%) Target (%)
-- -- -- -- --
NA NA NA
half of the FY. As such, the Obligation of insurers in Rural & Social sector is not applicable to the insurer for the FY 2018-19.
Achieved (%) Target (%) Achieved (%) Target (%) Achieved (%)
-- -- -- -- --
NA NA NA NA NA
Target (%) Achieved (%) Target (%) Achieved (%) Target (%)
5.0 16.0 -- -- NA
5.0 9.9 -- -- NA
-- -- 3.0 4.1 --
5.0 10.3 -- -- NA
5.0 10.8 -- -- NA
NA NA
3.5 20.3 5.0 22.7 5.0
Social Sector Obligations
(in terms of Percentage of Lives)
Achieved (%) Target (%) Achieved (%) Target (%) Achieved (%)
-- -- -- -- --
NA NA NA NA
Target (%) Achieved (%) Target (%) Achieved (%) Target (%) Achieved (%)
5.0 7.4 NA NA NA NA
-- -- -- -- -- --
0.0 0.0 NA NA NA NA
3.5 6.2 4.0 4.1 4.5 8.0
NA NA NA NA NA NA
0 0 0 0 0 0 0 0
1762 1735 67 1500 1521 46 1287 1324
66 2551 2595
4976 4912 22 808 824
1325 1050 317 1136 1392 61 1117 1123
135 135 0 120 120 0 214 214
3963 3926 37 3422 3458 1 1473 1473
0 373 373
358 358 0 528 528
39057 37715 1477 31688 32828 337 22798 22933
0 0 0 0 0 0 0 0
46 43 46 10 1 55 8 11
46 43 46 10 1 55 8 11
- - - - - - 5 4
423 421 2 564 560 6 895 901
2061 2051 13 978 987 4 1097 1081
75 71 4 334 332 6 1020 1018
427 429 0 620 620 0 802 802
0 11 0 11 11
7 914 919 2 1113 61 1052 1052
7 1943 1944 6 1423 73 1350 1352
3 439 440 2 237 4 233 235
0 4 1 3 3
3 1113 1113 3 622 20 602 605
0 117 0 117 117
0 1037 1037 0 1093 23 1070 1070
0 137 137 0 5 0 5 5
88 3037 3091 34 2976 47 2929 2889
1 1044 1029 16 722 15 707 722
2 63 65 0 73 2 71 69
3 257 260 0 291 0 291 291
17 94 62 49 82 2 80 129
0 12 0 12 12
0 1 0 1 1 0 1 2
9 454 456 7 600 0 600 607
28 538 530
6 778 782 2 566
55 671 697 29 481 10 471 489
0 218 218 0 234 3 231 231
1 1050 1050 1 1365 134 1231 1228
12 446 446
0 454 454 0 458
202 13704 13754 152 12486 435 12051 12095
0 0 0 0 12 0 12 12
52 9 8 53 15 0 15 68
52 9 8 53 27 0 27 80
0 47 1 46 44 2 99 2
0 6 0 6 0 6 40 0
0 53 1 52 44 8 139 2
General Insurance
Name of the Total No. of Complaints Complaints disposed by way of
centre O/s at the Awards
Receive Recom awards Non-
beginning fvg withdrawa Total
d upto Total mendati fvg. Ins. Entertain
of the complain l Disposed
March ons Co. able
year ant
Ahmedabad 1617 179 1796 - 187 101 198 108 594
Bengaluru 127 139 266 9 94 90 2 61 256
Bhopal 202 125 327 22 26 165 21 92 326
Bubaneshwar 50 223 273 - 60 43 21 108 232
Chandigarh 382 347 729 - 268 221 - 173 662
Chennai 144 265 409 2 159 45 33 150 389
Delhi 305 251 556 1 212 176 30 131 550
Guwahati - 102 102 - 23 17 7 55 102
Hyderabad 107 419 526 4 299 91 9 116 519
Jaipur - 178 178 - 38 19 9 100 166
Kochi 443 326 769 - 314 294 37 111 756
Kolkata 853 96 949 2 272 136 33 42 485
Lucknow 191 131 322 22 37 125 34 82 300
Mumbai 823 195 1018 1 572 196 109 109 987
Noida 163 233 396 31 116 66 47 111 371
Patna 155 96 251 4 22 17 139 49 231
Pune 643 135 778 44 134 59 36 46 319
Total 6205 3440 9645 142 2833 1861 765 1644 7245
ALTH INSURANCE
2019-20
eral Insurance
Duration-wise Outstanding
Duration-wise disposal of Complaints Total No. of Complaints
Within complaints O/s at the
Total Received
Within 3 3 months Above Total 3 3 months Above 1 beginning
Outstandi upto
months to 1 year 1 year Disposed month to 1 year year of the
ng March
s year
124 21 449 594 12 47 1143 1202 - 1552
126 130 - 256 10 - - 10 - 531
99 96 131 326 1 - - 1 - 282
128 56 48 232 41 - - 41 - 177
187 408 67 662 42 25 - 67 - 769
195 194 - 389 20 - - 20 - 659
176 371 3 550 6 - - 6 - 562
102 - - 102 - - - - - 150
162 357 - 519 7 - - 7 - 424
165 1 - 166 12 - - 12 - 351
159 433 164 756 11 1 1 13 - 744
48 19 418 485 6 40 418 464 - 584
93 36 171 300 9 11 2 22 - 198
117 828 42 987 24 7 - 31 - 2298
143 223 5 371 25 - - 25 - 348
61 104 66 231 15 5 - 20 - 132
53 23 243 319 18 64 377 459 - 771
2138 3300 1807 7245 259 200 1941 2400 - 10532
Health Insurance
No. of Complaints Complaints disposed by way of Duration-wise disposal of Complaints
Awards Dissmiss
Recomm Non-
fvg al awards Withdraw Total Within 3 3 months Above 1
Total endation Entertain
complain fvg. Ins. al Disposed months to 1 year year
s able
ant Co.
1552 - - - 47 807 854 830 24 -
531 2 167 137 3 183 492 462 30 -
282 4 26 71 16 153 270 185 85 -
177 - 30 15 11 81 137 91 46 -
769 - 166 93 - 325 584 340 244 -
659 2 178 87 55 275 597 394 203 -
562 - 135 196 29 185 545 299 246 -
150 - 42 19 12 72 145 145 - -
424 1 122 77 7 173 380 256 124 -
351 4 110 49 41 112 316 311 5 -
744 - 239 191 30 250 710 385 325 -
584 - 18 6 24 106 154 125 29 -
198 9 19 18 14 107 167 123 44 -
2298 4 917 187 94 661 1863 895 968 -
348 13 88 24 40 122 287 171 116 -
132 - 27 14 16 60 117 69 48 -
771 17 - - 9 160 186 175 11 -
10532 56 2284 1184 448 3832 7804 5256 2548 -
posal of Complaints Duration-wise Outstanding complaints Total No. of Complaints Complaints disposed by wa
Total O/s at the Awards
Received Recomm
Total Within 3 3 months Above 1 beginning fvg
Outstandi of the upto Total endation
complain
Disposed months to 1 year year March s
ng year ant
854 152 546 - 698 1202 142 1344 - 535
492 39 - - 39 10 163 173 1 27
270 12 - - 12 1 126 127 0 10
137 40 - - 40 41 205 246 - 56
584 112 73 - 185 67 331 398 - 117
597 62 - - 62 20 211 231 0 55
545 17 - - 17 6 107 113 15 14
145 5 - - 5 - 77 77 1 14
380 44 - - 44 7 133 140 0 27
316 35 - - 35 12 186 198 - 44
710 31 3 - 34 13 266 279 - 43
154 90 340 - 430 464 120 584 12 177
167 20 11 - 31 22 161 183 17 16
1863 343 92 - 435 31 175 206 1 60
287 58 3 - 61 25 173 198 7 49
117 11 4 - 15 20 202 222 5 29
186 161 424 - 585 459 112 571 18 229
7804 1232 1496 - 2728 2400 2890 5290 77 1502
2020-21
General Insurance
Complaints disposed by way of Duration-wise disposal of Complaints Duration-wise Outstanding complaints
Awards Non-
Withdra Total Within 3 3 months Above 1 Total Within 3 3 months Above 1
fvg. Ins. Entertain
wal Disposed months to 1 year year Disposed months to 1 year year
Co. able
256 189 116 1096 116 3 977 1096 8 16 224
42 4 91 165 153 12 - 165 8 - -
16 2 96 124 123 1 0 124 3 - -
30 12 145 243 193 50 0 243 3 - -
85 1 155 358 258 100 0 358 40 0 -
25 15 100 195 125 70 - 195 36 - -
21 2 61 113 113 0 0 113 0 - -
10 2 50 77 76 1 - 77 - - -
14 1 98 140 132 8 - 140 0 - -
40 12 102 198 187 11 - 198 0 - -
105 12 108 268 217 50 1 268 11 0 0
280 42 59 570 66 58 446 570 14 0 0
31 10 109 183 158 15 10 183 0 0 0
50 18 73 202 156 46 0 202 4 0 -
40 15 66 177 141 36 0 177 21 - -
15 7 163 219 185 34 0 219 3 0 -
139 78 36 500 39 12 449 500 41 29 1
1199 422 1628 4828 2046 469 1702 4828 192 45 225
2020-21
Health Insurance
tstanding complaints Total No. of Complaints Complaints disposed by way of
Awards Dissmissal
Total O/s at the Received Recom Non-
fvg awards Withdraw Total
Outstandin beginning upto Total mendati Entertaina
complaina fvg. Ins. al Disposed
g of the year March ons ble
nt Co.
248 699 935 1634 10 93 53 167 496 819
8 39 835 874 0 213 180 18 405 816
3 12 340 352 0 23 69 15 227 334
3 40 203 243 1 79 21 16 116 233
40 185 774 959 - 379 156 - 336 871
36 62 721 783 1 119 85 106 300 611
0 17 295 312 54 30 109 7 112 312
- 5 157 162 - 31 30 9 92 162
0 44 452 496 3 133 50 14 296 496
0 35 307 342 1 143 35 61 102 342
11 34 961 995 - 300 299 37 304 940
14 430 631 1061 4 323 334 100 181 942
0 31 219 250 13 53 40 13 131 250
4 435 2013 2448 1 1230 188 273 514 2206
21 61 309 370 12 101 68 41 108 330
3 15 129 144 2 23 26 15 78 144
71 585 711 1296 71 133 32 75 156 467
462 2,729 9992 12721 173 3406 1775 967 3954 10275
h Insurance
Duration-wise disposal of Complaints Duration-wise Outstanding complaints Total No of Complaints
3 O/s at the
Total Received
Within 3 months Above 1 Total Within 3 3 months Above 1 beginning
Outstand up to Total
months to 1 year Disposed months to 1 year year of the
ing March
year year
527 46 246 819 119 281 415 815 248 228 476
762 54 - 816 58 - - 58 8 140 148
323 11 - 334 18 - - 18 3 188 191
180 53 - 233 10 - - 10 3 263 266
627 244 - 871 88 0 - 88 40 380 420
415 196 - 611 172 - - 172 36 248 284
309 3 - 312 0 - - 0 0 397 397
159 3 - 162 0 - - 0 - 112 112
448 48 - 496 0 - - 0 0 154 154
321 21 - 342 0 - - 0 - 229 229
818 122 - 940 55 0 - 55 11 220 231
267 351 324 942 119 0 - 119 14 188 202
215 29 6 250 0 0 - 0 0 191 191
1645 552 9 2206 242 0 - 242 4 258 262
254 76 - 330 40 0 - 40 21 282 303
109 35 - 144 0 0 - 0 3 262 265
248 51 168 467 233 218 378 829 71 153 224
7627 1895 753 10275 1154 499 793 2446 462 3893 4355
General Insurance
Complaints disposed by way of Durationwise disposal of Complaints
Recomm Awards fvg awards
Non- Total Within 3 3 months to Above 1 Total
endation complainan fvg. Ins. withdrawal
Entertainable Disposed months 1 year year Disposed
s t Co.
2 126 124 22 199 473 211 28 234 473
0 32 23 15 78 148 104 44 - 148
1 17 17 5 140 180 154 26 0 180
- 42 33 6 177 258 249 8 0 257
44 47 68 6 224 389 254 135 0 389
0 29 42 12 159 242 171 71 - 242
36 5 77 13 266 397 397 0 0 397
- 30 18 8 56 112 112 - - 112
0 6 9 0 139 154 154 0 - 154
- 44 26 12 147 229 217 12 - 229
- 25 54 9 101 189 162 27 0 189
4 25 54 21 77 181 174 7 0 181
7 8 17 1 154 187 186 1 0 187
0 23 15 15 133 186 146 40 0 186
13 64 56 24 113 270 198 72 0 270
3 25 12 12 213 265 249 16 0 265
1 36 20 16 55 128 58 7 63 128
111 584 665 197 2431 3988 3196 494 297 3987
2021-22
Heal
Durationwise Outstanding complaints Total No of Complaints Complaints disposed by way of
Awards Dissmissal
Total O/s at the Received Recom
Within 3 3 months Above 1 fvg awards Withdraw
Outstandin beginning up to Total mendati
months to 1 year year complaina fvg. Ins. al
g of the year March ons
nt Co.
3 0 0 3 815 3666 4481 32 961 386 322
0 - - 0 58 858 916 0 265 112 80
11 - - 11 18 979 997 29 88 23 114
8 - - 8 10 339 349 - 85 39 14
31 0 - 31 88 1175 1263 191 162 147 5
34 8 - 42 172 1423 1595 2 230 164 222
0 - - 0 - 1129 1129 127 29 202 44
- - - - - 211 211 4 58 47 13
0 - - 0 - 903 903 1 145 41 13
0 - - 0 - 661 661 4 281 66 112
25 17 0 42 55 1301 1356 - 205 372 52
21 0 0 21 119 1008 1127 11 285 279 120
4 0 0 4 - 418 418 8 38 29 28
35 41 - 76 242 3034 3276 0 783 148 378
33 - - 33 40 702 742 23 186 94 126
0 0 - 0 - 206 206 4 23 18 19
35 58 3 96 829 1457 2286 98 493 277 189
240 124 3 367 2,446 19470 21916 534 4317 2444 1851
Health Insurance
sposed by way of Durationwise disposal of Complaints Durationwise Outstanding complaints
3
Non-
Total Within 3 months Above 1 Total Within 3 3 months Above 1 Total
Entertaina
Disposed months to 1 year Disposed months to 1 year year Outstanding
ble
year
2617 4318 3125 637 556 4318 163 0 - 163
418 875 582 293 - 875 41 - - 41
634 888 741 147 - 888 109 - - 109
195 333 322 11 - 333 16 - - 16
639 1144 787 357 - 1144 119 0 - 119
769 1387 855 532 - 1387 164 44 - 208
727 1129 1129 0 - 1129 0 - - 0
89 211 211 - - 211 0 - - 0
703 903 903 0 - 903 0 - - 0
198 661 599 62 - 661 0 - - 0
486 1115 981 134 - 1115 134 107 - 241
306 1001 945 56 - 1001 126 0 - 126
289 392 389 3 - 392 26 0 - 26
756 2065 1054 1011 - 2065 477 734 - 1211
217 646 498 148 - 646 96 0 - 96
142 206 188 18 - 206 0 0 - 0
306 1363 435 299 629 1363 280 598 45 923
9491 18637 13744 3708 1,185 18637 1751 1483 45 3279
General Insurance
Total No of Complaints Complaints disposed by way of Durationwise disposal o
Awards
O/s at the Received awards Non-
Recomme fvg Total Within 3
beginning up to Total fvg. Ins. withdrawal Entertaina
ndations complaina Disposed months
of the year March Co. ble
nt
3 350 353 3 35 26 2 287 353 346
0 156 156 17 57 15 3 64 156 156
11 295 306 3 26 28 6 236 299 295
8 317 325 3 68 43 5 206 325 325
31 599 630 58 131 61 1 350 601 597
42 336 378 2 61 70 14 231 378 304
0 661 661 78 22 77 8 476 661 661
0 187 187 18 80 40 11 38 187 187
0 114 114 2 18 12 18 64 114 114
0 295 295 4 74 33 19 165 295 295
42 311 353 12 42 51 26 187 318 210
21 143 164 6 22 78 31 27 164 153
4 371 375 23 14 30 10 298 375 345
76 313 389 3 44 30 24 175 276 183
33 427 460 34 84 59 32 245 454 440
0 381 381 4 94 16 17 250 381 376
95 188 283 1 53 40 13 92 199 99
366 5444 5810 271 925 709 240 3391 5536 5086
2022-23
ance
Durationwise disposal of Complaints Durationwise Outstanding complaints Total No of Complaints
Total O/s at the Received
3 months Above 1 Total Within 3 3 months Above 1
Outstandi beginning up to Total
to 1 year year Disposed months to 1 year year
ng of the year March
7 0 353 0 0 0 0 163 4097 4260
0 0 156 0 0 0 0 41 1043 1084
4 0 299 7 0 0 7 109 2009 2118
0 0 325 0 0 0 0 16 551 567
4 0 601 29 0 0 29 119 2283 2402
74 0 378 0 0 0 0 208 1815 2023
0 0 661 0 0 0 0 0 1961 1961
0 0 187 0 0 0 0 0 244 244
0 0 114 0 0 0 0 0 930 930
0 0 295 0 0 0 0 0 937 937
108 0 318 10 25 0 35 241 1634 1875
11 0 164 0 0 0 0 126 1146 1272
30 0 375 0 0 0 0 26 786 812
79 14 276 37 72 4 113 1211 3309 4520
14 0 454 6 0 0 6 96 1218 1314
5 0 381 0 0 0 0 0 403 403
79 21 199 15 69 0 84 924 1507 2431
415 35 5536 104 166 4 274 3280 25873 29153
Health Insurance
Complaints disposed by way of Durationwise disposal of Complaints
Awards Dissmissal
Non-
Recomme fvg awards Withdrawa Total Within 3 3 months Above 1 Total
Entertaina
ndations complaina fvg. Ins. l Disposed months to 1 year year Disposed
ble
nt Co.
399 822 326 90 2603 4240 4087 153 0 4240
226 376 141 18 323 1084 1079 5 0 1084
101 572 156 111 1130 2070 2040 30 0 2070
21 147 75 4 320 567 567 0 0 567
530 354 184 5 1188 2261 2254 7 0 2261
124 415 335 156 993 2023 1620 403 0 2023
325 78 176 64 1318 1961 1961 0 0 1961
46 76 68 10 44 244 244 0 0 244
143 189 50 36 512 930 930 0 0 930
38 329 142 162 266 937 934 3 0 937
265 285 268 114 849 1781 1136 645 0 1781
172 300 519 203 78 1272 1212 60 0 1272
55 94 75 50 538 812 679 133 0 812
77 1052 236 561 1031 2957 1187 1645 125 2957
134 278 196 120 519 1247 1213 34 0 1247
15 66 19 19 284 403 387 16 0 403
88 539 304 240 352 1523 447 789 287 1523
2759 5972 3270 1963 12348 26312 21977 3923 412 26312
Durationwise Outstanding complaints
Total
Within 3 3 months Above 1
Outstandi
months to 1 year year
ng
20 0 0 20
0 0 0 0
48 0 0 48
0 0 0 0
141 0 0 141
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
38 56 0 94
0 0 0 0
0 0 0 0
419 1143 1 1563
67 0 0 67
0 0 0 0
202 706 0 908
935 1905 1 2841